Cant receive certain SMS - Thunderbolt Q&A, Help & Troubleshooting

There seems to be alot written about SMS issues with 4G phones. I can received SMS messages from certain people/site but not others.
For example, I get an SMS immediately when I send one to myself via the VzW site at https://text.vzw.com/customer_site/jsp/messaging_lo.jsp
However, when I text HELP to 466453 (GOOGLE) I get nothing back.
There seems to be an issue with receving message outside VzW vs inside VzW.
Any suggestions?
Running Go SMS on BAMF Forever 1.06 patched with vmail fix, latest 906 radios and imoseyon 3.8 kernel.

take out battery and Sim card for like an hour... only thing that fixed that issue for me.
For me I was able to send/receive from everyone it seemed other than my wife... lol. I could receive, but not send any to her. After taking them both out and then finally putting them back in my wife received like 30 messages from me within 5 mins of me putting them back in

Related

delayed text messages

right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.

[Q] Phone can send texts and make calls but not receive either.

I usually find solutions to my own problems while lurking, but this one is stumping me.
Starting last night at some point I stopped being able to receive both calls and texts. I was quite confused because I was in the middle of a text conversation with someone and they just stopped responding.
Data still works and I can make calls and send texts, but when I send myself a text from another phone nothing happens and calls just go to voicemail.
The phone was on the Eugene 2E JK2 Froyo ROM. I re-flashed it, then flashed it back to stock and nothing helps. When data is off it still doesn't work.
Any ideas? I tried searching but couldn't find anything. My GoogleFu may be lacking
Weird, have you contacted t-mobile support? Many years ago on ATT, with an old school flip phone, I had a similar problem. One night, my phone just suddenly stopped being able to receive or make calls. It could only text. The only solution was to get a replacement--it was not software related.
I've got a new phone on the way because I've been experiencing a similar thing, off and on for the last few days. I called T-mo and went through all the troubleshooting but they can't find any reason for the phone to be behaving this way...gonna send me a new one as warranty replacement.

[Q] Can't Send/Receive picture messages

My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App

[Q] Ghost text messages

Lately I seem to be having an issue with my EVO. It seems that whenever I restart my phone, it sends out ghost text messages to people. The first time this happened, I was having issues getting my pandora to play. So I did a hard rest on the phone and once it came back up, I started receiving a bunch of texts from friends. At first I thought maybe my phone got hijacked or something but came to find out that it was just sending the last txt message I had sent to that individual. Over the next few weeks, this same process would repeat. Once with someone that was in the car with me who could clearly know I didn't just send her a text.
This doesn't send it to everyone. I cannot determine the who/what/why and where, which leads me to why I am here.
I have tried contacting Sprint on a different issue today; for about the same time period I have not been getting notified of new voicemails. If I call into my voicemail, it will sayd I have X new messages, but no notification of such. Sprint said they would restart both my voice and text service. Had me turn off the phone while doing so. Once I brought it back up, low and behold, I started getting texts asking what I meant from folks. So it is still sending these texts. These texts do not show in my sent list.
I am using Go SMS Pro currently but have also tried Handcent in the past and still had the same issue.
Finster32 said:
Lately I seem to be having an issue with my EVO. It seems that whenever I restart my phone, it sends out ghost text messages to people. The first time this happened, I was having issues getting my pandora to play. So I did a hard rest on the phone and once it came back up, I started receiving a bunch of texts from friends. At first I thought maybe my phone got hijacked or something but came to find out that it was just sending the last txt message I had sent to that individual. Over the next few weeks, this same process would repeat. Once with someone that was in the car with me who could clearly know I didn't just send her a text.
This doesn't send it to everyone. I cannot determine the who/what/why and where, which leads me to why I am here.
I have tried contacting Sprint on a different issue today; for about the same time period I have not been getting notified of new voicemails. If I call into my voicemail, it will sayd I have X new messages, but no notification of such. Sprint said they would restart both my voice and text service. Had me turn off the phone while doing so. Once I brought it back up, low and behold, I started getting texts asking what I meant from folks. So it is still sending these texts. These texts do not show in my sent list.
I am using Go SMS Pro currently but have also tried Handcent in the past and still had the same issue.
Click to expand...
Click to collapse
Long ago when the OG EVO was just about to reach the EOL It did the same. I was using GO SMS too at the time. I switched to the default messaging app and it never happened.Have you tried using the default messaging app? All go sms does is piggy back off the messaging app. Once you receive a message it goes straight to the default messaging app then go SMS. Try using the default messaging app for a few days and update us if it still happens.
Sent from my EVO using Tapatalk

Odd texting issue on Fascinate w/ GeeWiz 4.2.2

So... I recently got a replacement used Fascinate for my original unit that had a shattered screen. It has GeeWiz 4.2.2 loaded on it and I really like it. Damn near perfect... except for one thing and I'm not even sure/don't think it's the phone/ROM.
My texting issue is related to MMS. I can send any text... short, extended/pages long, picture texts (MMS) and I can receive all except long texts. And it's only an issue with my wife. She can write a book. LOL After doing more testing with other people, it seems to be a thing with Pageplus and Verizon. My wife is on Pageplus. I'm on Verizon...for now. My son is also on Verizon and has the same issue. I had a friend who is also on Pageplus send me a long text and it failed too. If I have someone on Verizon send me a extended text (over 140 characters) and comes thru fine. Only Pageplus customers seem to have the issue and it's only to my phone. I can have my wife send a long text to a friend who on Verizon and it goes thru fine.
The failure is on the senders side too. The senders phone will says failed to send. I don't get anything on my end. This is only to my phone.
I've searched and haven't found but a couple of references to a similar problem and no solutions. One possible thing that I haven't followed up on yet is this.... This phone was on Pageplus. I activated it on Verizon. Verizon shows no issues on their end at all but I'm wondering if Pageplus still has something in their system from the previous owner with this ESN. It's only Pageplus people that have this issue sending texts to my phone. They can send to other Verizon phones. And this is only long/extended texts that are 140 characters or more. Short texts and picture texts work fine. Oh....and if the sender attaches a pic to the long text, I will receive it.
It really weird. Wondering if anyone has seen anything similar or has any ideas. My next step is to call Pageplus support to see if they can help. I was also going to re-activate my old phone to verify the problem goes away. I welcome any insights.
Mike
PS - Sorry this is my first post. Can't believe I've been on this board this long and haven't posted before but this is a daily stop for me for years now.
Creepingdeath2 said:
So... .
Click to expand...
Click to collapse
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
hhp_211 said:
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
Click to expand...
Click to collapse
I thought that had more to do with outgoing texts than incoming but I will try it later and report back.
So I looked in the settings of stock texting app and it doesn't have the "convert long sms to mms" option but I'm running 8sms in Default mode, which basically just themes the stock app and adds a couple more setting/features....one of which IS "convert long sms to mms". It was doing this before I started using 8sms so it's not the app. I'll try the change and post back results.
I tried turning that option on but it had no effect. Open to other suggestions. Still need to call Page plus support yet too,
Sent from my Nexus 7 using Tapatalk
maybe try a different ROM to make sure it's not just an issue with GeeWiz? roll back to a stock ROM and see if that fixes anything... also use the right ROM, you know, eh03 for vzw devices, etc.
Or possibly try another texting app or even hangouts will do sms/mms...
It sounds like page plus is possibly not splitting the message into 2 sms or not converting a long sms to a mms unless it explicitly contains a picture,,,
I would think that is software settings
That also could potentially be the sender's messaging app not converting it to mms and/or not splitting the message into 2 sms.
I know you said there were multiple people sending you stuff,, to they both have the same app?
Let me try to clarify the scenario....
My phone is a Fascinate with Geewiz 4.2.2 ROM activated on Verizon (for now LOL).
I have several people on Pageplus that can't send me an extended text message, meaning a text message over 140 characters. One is an iPhone 4, one is a Fascinate on Superclean ROM, and the last is a Fascinate on Geewiz 2.9. If any of them try to send me a message that longer than 140 characters, it fails to send on THEIR end. I never see it. These same 3 people can send the exact same text that fails to other Verizon phones with no issue.
My phone was originally a Verizon phone that was then switched to Pageplus. When I got it, I put it back on Verizon.
It seems to me that this is an issue with Pageplus, almost like there's some information in their system still that sees my phone as inactive and refuses to send it. The texts fails on the senders end almost like they don't have service. I need to take a chunk of time and call Pageplus support and see if this is even a possibility. Regular texts and picture messages sent from those same phones DO make it thru. I can send all forms of SMS/MMS with no issues. It's only receiving and only from Pageplus customers. If a Verizon customer sends me an extended text, it comes thru no problem.
I would think if it's the ROM, the problem would be evident regardless of the carrier the message was sent from. How could a ROM single out a specific message from a specific carrier? I'm not saying it's possible but it seems like this is a system issue on Pageplus side.
Thanks for the suggestions. It helps validate the steps I've taken and my thought process to solve it.
Well, I spent about 2hrs on the phone between Pageplus and Verizon tech support. Each blamed the other for the issue but ultimately Verizon is looking into it. Made to Level 3 support for whatever that is worth. Supposed to get a call back after they pour thru whatever they have to look thru. We'll see. They all agree that if the phone can receive EMS texts (Verizons extended text message protocol), the phone itself can't distinguish between carriers. The settings for each are the same. Since Pageplus and Verizon use the same system/network, it SHOULD work and can't really be my device. It's something on one of their networks.
Oh... and nobody has ever heard of something like this ever happening....which gives me great confidence that it will get resolved... LOL
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Creepingdeath2 said:
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Click to expand...
Click to collapse
I would definitely try other roms... Not surprised about Verizon support lol...

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