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I've been told by several people that I sound muffled. Is anyone else experiencing this? And is there a fix?
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no
no problems
Have your s.o. remove the gag when she allows you to make phone calls??
(of course, that could just be an isolated situation for me....)
@ nightfire I think Ill tell her that lol
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I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
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Ive been having the same issue
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
smarcin said:
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
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i just cant get over how many people take back their phones for any-old reason
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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Being gagged and muffled is more than good reason
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A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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Well, it is a PHONE, remember? If people can't understand me when I'm talking to them from my Evo 3D, what would you suggest?
I have the same problem!
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
Swishallnet said:
I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
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mine was the same way. i did a test with myself and noticed that sometimes the mic wouldn't pick up until my second word. then it would work fine, the go back to crap. my wife would always have to have me repeat what i said multiple times.
madsquabbles said:
i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
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And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
OP....there is a setting in call setting (I believe) for hard of hearing that ups the volume significantly although I don't know if it reduces muffling at the other end.
Try hard resetting of not. Then definitely keep demanding another one til it works.
rockky said:
And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
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actually it's those posts by "cool" folk that try an make this look like /b...
but thanks, oh great lord of forums. great words from a guy who's posts are ALWAYS in response to the OP.
same issue here on my phone and my wife's EVO 3D
On my fifth return now and still, dust under the screen, tilted screen and green camera. The guy at the Sprint store (third party BTW) said that they were out and had no idea when they were getting anymore in. I only have about 8 days left til my 30 is up. I Called retentions and they said they could send my a loaner phone (bb 8330), refund my money and reset my upgrade. Should I take the offer and go to a corporate store for a new 3d, or keep hassleing the third party until they get a batch of un-defected 3vos?
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1wingangel said:
On my fifth return now and still, dust under the screen, tilted screen and green camera. The guy at the Sprint store (third party BTW) said that they were out and had no idea when they were getting anymore in. I only have about 8 days left til my 30 is up. I Called retentions and they said they could send my a loaner phone (bb 8330), refund my money and reset my upgrade. Should I take the offer and go to a corporate store for a new 3d, or keep hassleing the third party until they get a batch of un-defected 3vos?
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return it for your money (and upgrade)...and wait it out until another batch comes in or go somewhere else for one. the phone is worth it....and this dev community seals the deal....
I think its time for you to start showering and also washing your clothes. This "dust" you speak of, funny how you read VERY little about it. Quit being picky and use your phone, its not a fashion show.
Because I paid good money for my phone and if anything is wrong with it, I want to be the cause of it, not come out of the box defective or blemished. The dust or particles under the screen are an eyesore and visable at all times. Quite frankly, as a paying customer, I have the right to return it until I'm satisfied. If your phone came out of the box with a crack on the screen or a jacked up power button, would you "just use your phone"? And by the way. Do get good reception under that bride where you live? Damn trolls!
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What are the odds of getting 5 phones that have dust under the screen? Are you saying they come out of the box that way or did the dust gather under the screen after you used the phone some?
I highly doubt all 5 of your phones come fresh out of the box with dust under the screen. Return your phone and get your upgrade back then go to a corporate store from now on.
Not all of them had dust. The first one had a very green camera, the second ones camera wouldn't focus and the third one had a purple tint in all pics taken in sunlight. We compared them to the managers phone, and his camera was perfect. So I traded up again, this one had dust , dead pixels and what looked to be a cat hair? under the lens. And this one is crooked and dusty.
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get a case and a screen protector and take your rants somewhere else.
OMGGGGG My battery has a spot of dust on it...ohhhh noooosss...
This is a phone, not a house or a car.
Answer me these questions three!!
Please troll somewhere else man.
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1wingangel said:
Answer me these questions three!!
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That made me lol
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Ya like that LOL.
Check this out
http://www.youtube.com/watch?v=FMEe7JqBgvg&feature=youtube_gdata_player
Bigjim1488 said:
That made me lol
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dude i say goto a corporate store and open the phone and play with it before you leave.....
you as a paying customer do have a right, let alone with sprints new focus on great customer service!!!
screw what others say..... its YOUR money/satisfaction/happiness, not theirs. If you are legitimately unhappy with something that is not out the norm, then go for it
I totally agree. Calling about the bb in the morning.
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And i thought i had bad luck! I went through the same problem with best buy and tvs... No one believed me either, but oh well. Luckily ny first evo 3d was perfect.. but the photon i bought before it, not so much.
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Oh and good luck, i know how frustrating this is.
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brandonkahn said:
And i thought i had bad luck! I went through the same problem with best buy and tvs... No one believed me either, but oh well. Luckily ny first evo 3d was perfect.. but the photon i bought before it, not so much.
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Just curious, what was wrong with your MoPho? I just returned mine today. Loved the phones build quality and the GG screen but the screen hurt my eyes and i just couldnt take blur anymore. My 3d should be here tomorrow
I could have gotten a faulty device but it was just very laggy and glitchy. Rebooted once and shut off another time within a hour.. Said forget it and swapped it for my evo 3d, glad i did.
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Not trolling but sorry.... 5 different 3d's and you have had that bad of experience? Some where you enter into the equation.
BTW The whole Green Camera issue is a SOFTWARE issue not hardware. So returning it for that was pointless as HTC does know about it and does plan to have a software fix for it. I know this as I have had the same issue as well. Patients sometimes is what it takes. Especially when dealing with New items and especially ones that use software.
Ive seen several 3d's and not a one with dust under the screen ever.
Dude just leave it alone, sure it sounds suspect but weirder things have happened... And my pictures do not favor green at all, may be a software issue but it def. varies from device to device then. Also you really think this store would be taking back all these phones without seeing problems? Youre crazy then. As he stated he compared it to the store managers camera.
constevens said:
Not trolling but sorry.... 5 different 3d's and you have had that bad of experience? Some where you enter into the equation.
BTW The whole Green Camera issue is a SOFTWARE issue not hardware. So returning it for that was pointless as HTC does know about it and does plan to have a software fix for it. I know this as I have had the same issue as well. Patients sometimes is what it takes. Especially when dealing with New items and especially ones that use software.
Ive seen several 3d's and not a one with dust under the screen ever.
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1wingangel said:
On my fifth return now and still, dust under the screen, tilted screen and green camera. The guy at the Sprint store (third party BTW) said that they were out and had no idea when they were getting anymore in. I only have about 8 days left til my 30 is up. I Called retentions and they said they could send my a loaner phone (bb 8330), refund my money and reset my upgrade. Should I take the offer and go to a corporate store for a new 3d, or keep hassleing the third party until they get a batch of un-defected 3vos?
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If you have had more than 2 defective phones in a row you should return it, stop buying it, and get something else. No matter how you look at it (****ty luck, ****ty phone, sign from God, whatever) this phone is not meant for you and you should stop trying.
A Blackberry? Good luck with that, I would stick with an android phone for sure.
Any HELP WOULD be greatly appreciate!!!!
4 days ago me and my wife bought notes. I recently discovered today that some spots on my phone do not work with the s pen. So i decided i need to take it back and exchange for a new one. But right before taking the phone back my phone was dropped and received hardly noticeable dents/scratches on the phones side on the metal. You have to be shown most likely before you even realize it has dents/scratches.
Will i still be able to return it or hope they just dont notice it?
Thanks for your feedback!!
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Was the purchase made at a corporate or dealer store, or ordered online? It'll be inspected at a corporate store, probably not inspected at a dealer store, and if it was an online purchase, the warranty department will try to get you to put a hold on a credit card till yours is shipped back because they seem to try hard as hell to not do their job. At all. You might be able to appeal to the manager of that store to let you swap it. Can you post pics of the "damage"?
Thanx for the quick response and to answer ur question. Yes it was at corporate store. But i don't want to return it just want to exchange it.
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Can't post picture right now cuz I have nothing to take it With at the moment
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Yeah, I got that much. It shouldn't be a problem if the damage isn't too noticeable, but it's iffy. There's a certain amount of discretion given to managers so you may luck out. Please post pics when you can...I'll try my best to give you an honest evaluation of your chances.
Actually hold on a sec ill get some
EDIT..... NEVER MIND CENT TILL TOM
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Safest way to do this is.......exchange for different color.dont tell them about defect it had.then they will blame on u. because u droped it.
Let's wait for the pics before we make any call like that. I say that as a current AT&T RSC and former third-party sales rep.
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
powdered_donuts said:
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
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Not exactly the best way. If the damage is too extensive, or a grumpy person inspects the phone when they receive it, his account will be charge for the full price of a phone, and there's not much you can do about it without a lot of hassle.
The best thing for him to do is post pics on here of the damage, because we have many AT&T employees on here who could probably make a fair assessment of the damage based on AT&T's stipulations, as I'm sure they've had to deal with returns like this before.
That being said, to the OP: you should be fine unless the case is deformed or there is a huge scratch through the paint. I once returned my old Captivate due to a faulty external speaker, and i had scraped the paint off of the front speaker grill so it was silver, and I had a gouge on one of the corners that was still noticeable but I had smoothed out with a little very fine grained sandpaper followed by steel wool. Sanding it out will probably not work for you on the chrome-ish border of the Note however.
Here is the pic
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Here is a pic
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TheMrRoxtar said:
Here is a pic
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Could you maybe get one without a light reflection directly on the damage? It's a little hard to tell how bad that is. Your best bet either way is probably to go into an AT&T store, and see what they think about getting it replaced. If you have a device service center in your area, they can do an exchange on the spot for some devices, depending if they have it in stock.
The Note's too new. DSCs won't have any in stock and the only reasonable alternative is to exchange it in store.
As was said, if you can get a few more pics that don't focus directly on the damage, it might give us a better idea of what we're looking at.
This same thing happened to my phone and I never even dropped it. Right in the same exact corner. I pull it out of my pocket one day and bam the silver paint is gone.
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
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I'm very happy that it all worked out for you.
lJesseCusterl said:
I'm very happy that it all worked out for you.
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Thank you!
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TheMrRoxtar said:
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
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Awesome! Honesty pays off. Glad that they were willing to work with you.
LOL the internet allows people to worry too much...
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
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I think though that once the damage is seen you'll get charged.
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was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
RMXO said:
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
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That's what sucks, I had the portfolio case on it because it was a gift, but I've been holding out for an otterbox case because I have a $50 coupon.
I think I might take the plunge because with my Atrix I had a legit issue that couldn't always duplicate but the speaker part was dented plus was unlocked and I was able to swap phones
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dmbrown81 said:
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
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Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
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Basically that sums it up. It's really not that big of deal because any case will covert it up.
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U know what I returned one of my notes just because it had a piece of lint between the glass and bezel. That i could not get out. A case would cover it up but drove me crazy knowing it was there. :what:
Sent from the TermiNOTEr! ;-)
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
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+1
10 char
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
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I called rogers and told the rep that my phone started randomly rebooting and freezing and because i have a government plan they are shipping me a brand new one in a couple days no questions asked
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highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
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Yup. Don't be that guy.
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highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
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Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
carhigh said:
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
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I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Truaim said:
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
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Wow, really?? The only thing "wrong" with it is the damage "he" did to it you dumbass!
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
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SeenNotScene said:
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
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First of all I was heading up the car wash to raise money for kids to go to a summer camp. I actually brought my atrix with me to swap sim cards but I left it in my car parked across the street. While running across the street it feel out of my pocket. Big picture I am grateful that no major damage was done but also that we all should be mindful how big this phone is and how easy it is to forget. Either way I've decided to just ride it out because any case that wraps around the phone will cover it up.
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I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
bubbad58 said:
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
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This might be a good route OP. GL in getting a new one & I feel your pain.
neonsector said:
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
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Yes, could someone please explain this?
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
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Exactly! It's YOUR fault! Deal with it!
Sent from my BadAzz At&t Galaxy Note running Saurom & OC'd to 1.8GHz
Just got this as the replacement back for my phone. I called them and told them my camera bezel was dented and they sent be a new back and asked what color I wanted. I shall post up pictures when I get it in the mail. This could be a nice way to get the white battery cover if you want it.
Post the pics man! I want a white batttcover
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UnderZone7 said:
Just got this as the replacement back for my phone. I called them and told them my camera bezel was dented and they sent be a new back and asked what color I wanted. I shall post up pictures when I get it in the mail. This could be a nice way to get the white battery cover if you want it.
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Who is "them" that you called?
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Threevo said:
Post the pics man! I want a white batttcover
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Its still in the mail.
KB112 said:
Who is "them" that you called?
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I contacted HTC by email first. Then they gave me a number for their repair center in the states. At first they were like we cant send you a replacement because im in Canada and they told me to contact my carrier(ROGERS), but then I told them my carrier told me to call you guys. They then authorized sending me a sprint back cover for the American version but they warned me it might not fit. Then they asked me if i wanted white or black.
What's the phone number? Will you pm it to me? My bezel is all bent up and its been bugging me since I got the phone!
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focbuster78 said:
What's the phone number? Will you pm it to me? My bezel is all bent up and its been bugging me since I got the phone!
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1.888.617.1113 this it their repair number its the same as the site (I think). The nice thing about htc is that they have American call centers that actually know how to speak English.
pics or it didn't happen!
kirov1045 said:
pics or it didn't happen!
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Come on man can't you read its in shipping.
Is it in!?
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Just called the number and fed em some BS and they're sending me a white one in the mail right now.
Most likely will end up on ebay haha, unless I realllly like it
Also as a side note you only get one free repair-esque thing like this. So basically your using up your one on getting a new battery cover, however I have the coverage at best buy so i dont need the manufacters warrantee
Imurdaddytoo said:
Just called the number and fed em some BS and they're sending me a white one in the mail right now.
Most likely will end up on ebay haha, unless I realllly like it
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lol what BS did you feed them? might have to take advantage
Its coming form the states and im in Canada so it might take a while I will still post up pictures when its here. And its not really a waste we only have one warranty for the backcover and all the other parts are still warranted if i have any problems. so as long as i don't have any other battery cover issues it will be fine. Plus the white ones are more expensive i could get a black on ebay for like $5 but a white is around 30-40.
JCM99 said:
lol what BS did you feed them? might have to take advantage
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Don't tell them your serial number, just the first number they ask for.
Then just tell them the glue on the ring around the camera failed and that you need a new battery cover. After some info gathering they ask you what color the phone is and just tell them white.... or possibly even tell them purple if you really want that. I made sure to keep saying the ring around the camera was silver, not red, but that probably wont matter as the guy I was talking to seemed clueless about this phone.
edit: not sure if its the serial number I didn't tell them. I just know they asked me for 2 numbers and I told him the first and that my phone didnt have the second one they asked for
Got mine in the mail today, pics up soon!
Just a bump mine came in the mail today and I uploaded some pic's. imo it looks great. It looks terrible with a case so I am not sure what I want to do now. I hate to leave my phone without protection.
Just ordered mine. Guy was very friendly on the phone. Should ship in 2-3 business days and arrive in 5-6. My phone only had a month left on warranty so I'm glad I called and used it.
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I bet they are gonna be surprised when a bunch of people start calling in saying the same thing hahaha
I had that same thought earlier, that's why I'm glad I called when I did. Told him my fiancee dropped her phone and the battery door cracked at the bottom so it won't stay latched. Worked like a charm.
Before anyone flames me for blaming her, the door is for her.
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Just got this from HTC
"I am sorry, but in order to request a replacement back cover for you I also need a photograph of the back cover which is faulty, and your full postal address where we can send the replacement accessory."
Anyone got a picture of a back cover with the camera ring off, or coming off