Today I tried to set up Active Exchange to use with my work email. While finalizing setup I get a pop-up stating "“Policy setting incompatible: Require Device Encryption”.
After some searching online, it seems the EVO 3D does not have the proper encryption to use with my company's policy. iPhones do.
Anyone have a work around or solution that has worked for them?
At my last company, this was not a requirement so setting up with Active Exchange was no problem.
What company?
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Helton566 said:
What company?
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Not going to put my company's name online.
I ended up downloading Touchdown and it worked fine with their Active Exchange policy. I will use that until we get an update.
I had this problem with my company and all I had to do was contact my IT department and have them authorize my device. Don't know if this is your case, but have contacted your It department yet?
Sent from my PG86100 using Tapatalk
Yes I contacted them and they said my phone did not have the proper encryption to use with their system.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
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Is there any way to find the location of my phone? It was stolen and I just a dumb ass changed my gmail password right away so the person who stole it couldnt access my email.
Is there any way to track it now since google cant be synced with it??
I didnt install any tracking apps on my phone.......I am running 5.0 Inject Th3ry
Thanks guys I appreciate your help!
did you register for a sense account?
sense online does not work with the thunderbolt yet...
I thought lookout had a way to push the app to your phone to track it?
If you signed up for Verizon's TEC insurance via Asurion, I believe you get a phone finder service with that. Don't know how accurate it is though. www.phoneclaim.com Best of luck!
Sent from my ADR6400L using Tapatalk
If all else fails. Call verizon, tell them it's lost. Call back every day to see if they placed any phone calls. If they did, call the numbers they called. Verizon can provide you with that info. Disadvantage of that, is they can use your phone to buy things or make expensive calls. But if you keep an eye on verizon's history, you should be able to control that if it gets out of hand.
One time my phone was stolen and I was able to find the guy that stole it because his dad was one of his recent calls. Turns out papa was very disappointed haha! I got my phone back and he got a beating.
Go to the android market on you pc and install Lookout Plan B on you lost phone. It will track it.
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nrfitchett4 said:
sense online does not work with the thunderbolt yet...
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Umm, yes it does. If your running a ROM with it and your signed into HTC Sense. There is an option under the Location settings called Phone finder.
If it is checked you can go to www.htcsense.com, sign in and it will track your phone. I just tried before posting this to make sure.
That sucks but you hopefully had phone finder on
yakitori2 said:
You can't change a Gmail password with a phone. You have to know the old password to change and it has to be done online. They probably factory reset the phone so u won't be able to track it anyway
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I think the OP stated he changed the password himself which would then make Plan B no good since it cannot access the market
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altimax98 said:
I think the OP stated he changed the password himself which would then make Plan B no good since it cannot access the market
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Yeah I reread the op lol. My bad
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Just suspend the phone and black the esn so they can't use it. I hope you have insurance
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Why don't you change your Google Account password back to what it was previously, then install Plan B from the market website. It will push to your phone so long as it's still trying to sync.
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razor2006 said:
Why don't you change your Google Account password back to what it was previously, then install Plan B from the market website. It will push to your phone so long as it's still trying to sync.
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It will still say the info is wrong :/
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razor2006 said:
Why don't you change your Google Account password back to what it was previously, then install Plan B from the market website. It will push to your phone so long as it's still trying to sync.
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Phone battery is prolly out of juice by now...
Never mind. my suggestion has already been suggested
bp328i said:
Umm, yes it does. If your running a ROM with it and your signed into HTC Sense. There is an option under the Location settings called Phone finder.
If it is checked you can go to www.htcsense.com, sign in and it will track your phone. I just tried before posting this to make sure.
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that's weird because when I try to sign up, the thunderbolt is not a choice when choosing your device.
nrfitchett4 said:
that's weird because when I try to sign up, the thunderbolt is not a choice when choosing your device.
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Because stock, it isn't. But, for example, BAMF 3.0 rc4.9 uses it. And it works with the site.
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nrfitchett4 said:
that's weird because when I try to sign up, the thunderbolt is not a choice when choosing your device.
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There's a hacked .apk here that will work on stock ROMs (might have to be rooted). You sign up with your device set as a Desire HD. I'm running it on my stock OTA MR2 rooted ROM.
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Hey guys,hopefully you can help me out with this....
I had the sensation 4g,downloaded the movie 300 from the HTC watch app,then migrated to sprint for the EVO 3d,now when I try to buy a movie,it says Bill my tmo account instead of sprint. I can't for the life of me figure out how to change it to sprint! Talked to a sprint rep and she said the best I can do is make another account. The problem is if I do make another account,ill lose the movie I have now! Anyone run into this prob? Please let me know!
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Anybody?
Sent from my PG86100 using xda premium
Check in the settings of watch.
In the payment methods, does it show up there? If so, try tapping on it and see if it gives a delete option like it does for credit cards.
failing that, contact HTC and get them to escalate it to saffron digital (the company they bought who make the watch software). They should be able to transfer the purchase to the new account. Of course, just cos they can, doesn't necessarily mean they will.
Has anyone been able to successfully set up Isis mobile wallet? I tried doing it twice but it failed. I'm mostly doing it for the $50 phone rebate. I'm going to call Verizon momentarily as the failure email states to call the carrier.
Sent from my SCH-I605 using xda premium
I tried it too and got the same type of message google wallet gets, "phone not supported". Vz strikes again, and this one is actually their app. I thought their reason for not supporting google wallet was because this one was coming out, now even their own app doesn't work? Frustrating.
DeathBySnuggles said:
Has anyone been able to successfully set up Isis mobile wallet? I tried doing it twice but it failed. I'm mostly doing it for the $50 phone rebate. I'm going to call Verizon momentarily as the failure email states to call the carrier.
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Isis is only available in a limited area. If it didnt set up you Arent part of the initial roll out.
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From the app description:
" Important Notes:
-The Isis Mobile Walle is launching in Austin, Texas and Salt Lake City, Utah.
-Please ensure you have the appropriate SIM card required to operate the Isis Mobile Wallet on your device."
I am in salt lake. The rep inserted the Isis card when I got the phone. I called vz and the csr had me try it over lte rather than wifi. Didnt work though. Same failure. Shes supposed to call me back and see. Because of the limited roll out, they havent had a lot of training. She told me I was her first ever call about Isis.
I'll update later.
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Thanks. I'm in SLC, too. I'd like to hear what you find out.
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Juat went by my local verizon store and the salesperson there said there's an issue registering the note 2 on the Isis side and they are working on a fix.
Of course, now I'm rooted and when opening the app, it says the phone is no longer compatible because of root capability. Oh well. Unless someone makes a cracked version of the app that bypasses the root checker.
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I wonder how hard the root check would be to remove...
Bump
Has anyone got it working on stock?
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It worked for me when I was stock. I'm rooted now so it's no longer an option.
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Thats my bad. I bumped an old thread instead of making a new one.
Anyway, I guess third time was the charm. It activated.
Just for referrence I am stock without root. And I am not in a test market.
If you are not in a test market you just need to go to your local Verizon and have them order the SIM. Isis is open to anyone who wants it. Verizon's internal documents say that anyone outside the test markets that request isis can participate. They just need the SIM shipped to them. Isis compatible SIM cards will have "NFC" in the SKU.
My Story:
I called customer service and they didnt know what I was talking about. They looked it up and said no problem they would ship it to me. Once I received I went to the store to get it activated. We discovered customer service just sent me a generic SIM. It didnt work.
After a hour and a half the people at the store found the right SIM in the system but they were unable to order it. I know the district manager and he happened to walk in right then. He called a store in a test market and had them mail the SIM.
Apparently I am the only person in Oklahoma City to ask for it so far.
So it may take some time and effort but you can get it.
First Impression:
Google wallet is less complicated to set up. And supports way more cards. Until isis supports more cards its more of a novelty item. Its too bad because I really like using Wallet on my GNex.
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I live in SL, I've had Isis on my phone since I got the jb update. Unfortunately, I've tried to use it about 5 times with no luck. It keeps declining the cash card. I've talked to the Isis team and they are trying to fig out out. I wish I could just use Google wallet, it was so much better. With Isis, you only have 3 options for credit cards. I can't load my local credit union debit card like I could with g-wallet. Hate VZW
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dbow32 said:
I live in SL, I've had Isis on my phone since I got the jb update. Unfortunately, I've tried to use it about 5 times with no luck. It keeps declining the cash card. I've talked to the Isis team and they are trying to fig out out. I wish I could just use Google wallet, it was so much better. With Isis, you only have 3 options for credit cards. I can't load my local credit union debit card like I could with g-wallet. Hate VZW
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I agree. I don't want to root because I use this phone for a business. But I highly prefer Wallet. Hopefully they will be updating Isis soon. Wallet started out the same way so I am holding out hope.
I hate isis because they don't allow it for business customers yet retarded mess
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Does isis work most places like goofle wallet didM
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If I could get it to work I could tell ya. But in theory, any place that Google can Isis can
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You will get the failure to set up secure element on sim card email if u dont disable wifi first. It has to be done on Verizon's network . And you have to have a isis supported SIM card.
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Just called up they said they couldn't send the card gave a bs story abiut how my neighbor ordered one and got it today and they ordered it right there. Now to see if its the right one.
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Damn they sent me a normal sim card I guess I saw that coming.
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So my brother just lost his phone. He had not anti theft app installed. Is there a way the phone can be tracked? I've tried plan B on the market but it didn't seem to work. The phone is rooted and unlocked if that helps. Any help is greatly appreciated.
Have him sign into play.Google.com and install a GPS tracking program. If the phone is turned on still, it'll download automatically to the phone then sign in. Cerberus is THE best program for this.
Incorrect password entries result in a picture of the person trying to unlock it being taken and emailed to an address of choice - silently.
You can set off an alarm that is unable to be turned off.
Locate the phone from Cerberus's web page.
Good luck.
Sent from my HTC EVO LTE
I feel for him. 3wks after I got my launch day Evo, it WS lost/stolen,and I had just switched my insurance over to best buy insurance (which doesn't cover lost/stolen, but asurion did). I tried everything on earth/Google. Even plan B, from the online market, which is designed for that exact purpose, and none of it worked.
Ended up having to replace it
at full cost for 600$.
Good luck.
Sent from my EVO using xda premium
---------- Post added at 11:30 AM ---------- Previous post was at 11:28 AM ----------
Edot : if on a family plan, you can go to sprint.com/family locater and at least get GPS coordinates, which is better than any market apps did for me.
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There's also an app called "Plan B". Worth looking into.
He stated that he already tried 'plan b'.
Have him try Android lost. It's free and has the ability to install and activate after the phone is already gone / lost / stolen, which sounds like your case.
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What about Lookout?
Thanks for the replies guys ill look into what u guys suggested when I get home.
Also what if they deleted the Google account that the phone is linked to the phone ? would I be able to install the apps?
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No
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HTC has built in tracking
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Don't mean to go negative here, but if it is lost its gone till he finds it because by now the battery is dead. If it was stolen or found like others have said, the Google account is probably already changed. The only hope if it still has battery is the Sprint family locator since I believe it uses ESN or phone number to track not Google account.
Trying to set up gmail using Exchange and it keeps saying server unavailable. I was thinking Google killed exchange for all its competition...I didn't realize they killed it for Android based phones as well, or am I missing something?
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They REALLY want you to use the Gmail app, which sucks because I know that I love a unified inbox.
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Yea I love the stock email...especially in black. What do I need to purchase from Google in order to be able to use Google with exchange??
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I use exchange with no issues. Check your settings and then check you corp policy. My company only allows so many connections via mobile devices. I used up all mine while flashing my HTC Vivid and the LGOG. The best way to set up exchange is to do manual setup from settings/accounts.
bboretsky said:
I use exchange with no issues. Check your settings and then check you corp policy. My company only allows so many connections via mobile devices. I used up all mine while flashing my HTC Vivid and the LGOG. The best way to set up exchange is to do manual setup from settings/accounts.
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He doesn't mean corporate Exchange, he means that you can no longer add your Google account via their exchange connector, m.google.com. They did away with this recently to make you use IMAP andCalDAV/CardDAV.