Hi XDA!
I've been reading bits through the forum for a little while, and used a few of the guides available on here to root my S2, as well as flash litening rom onto it.
for what its worth I'll try and give as much detail as possible, I was originally using MIUI, and then using CWM swapped to Litening Rom.
A few nights ago I dropped my S2, it landed on the top right corner and I could see a small crack across the display and it won't come on, and first it was blue lines and I could see some of the display through it, but now it stays black, the touchscreen did work for a while, but I've tried it now and nothing.
basically its done... I'm on the Optus $59 Plan and am going to send it in for repairs.
I have no backup from when I got the Phone, of the original software etc
So I need to restore it for repair.... I ordered the usb jig on monday so waiting for that to come in ; EDIT: No Outside links for a new user (Ebay Link to USB Jig)
So once I get that in, I need to go back to whatever is good for repairs.
What I am asking for:
links to appropriate files needed to get me to warranty standards.
basically some help to do it, I don't know much on the whole rooting and flashing scene, and probably jumped a bit ahead of myself with this, and now I'm stuck trying to fix it with no Display.... learned my lesson
I hope this is adequate, any further info that might be needed I would be happy to give
Thanks For Your Time!
Sean
Rotten luck!!!
If you can turn on your phone, then try using ODIN to flash a stock kernel.
As it shows on your PC if it's in contact with the phone.
Search forum's for further info.
Hope this helps
skippy140493 said:
A few nights ago I dropped my S2, it landed on the top right corner and I could see a small crack across the display and it won't come on, and first it was blue lines and I could see some of the display through it, but now it stays black, the touchscreen did work for a while, but I've tried it now and nothing.
<snip>
What I am asking for:
links to appropriate files needed to get me to warranty standards.
Click to expand...
Click to collapse
You dropped and broke your phone and you think that Samsung/your operator are going to repair it under warranty? Good luck.
Warranty Card said:
The warranty is not applicable in cases other than defects in material design and workmanship. The warranty does not cover the following:
Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear.
Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Samsung's instructions for usage and maintenance.
Click to expand...
Click to collapse
He could have an extended warranty for things like an accident. They do exist, you know.
From Denmark with wishes of love and happyness.
flemmingski said:
He could have an extended warranty for things like an accident. They do exist, you know.
From Denmark with wishes of love and happyness.
Click to expand...
Click to collapse
correct, I have Insurance on the phone through my carrier
EDIT to avoid double posting:
flemmingski said:
Rotten luck!!!
If you can turn on your phone, then try using ODIN to flash a stock kernel.
As it shows on your PC if it's in contact with the phone.
Search forum's for further info.
Hope this helps
Click to expand...
Click to collapse
What about the firmware? I will need to change that too won't I?
either way I'm stuck at nothing till the jig arrives
skippy140493 said:
What about the firmware? I will need to change that too won't I?
Click to expand...
Click to collapse
Yes, you need stock kernel and stock firmware.
To be honest i doubt they'll care, the phone was dropped and the screen was broken, this is the reason for the repair. What firmware the phone is running is surely irrelevant it's a hardware problem not software related???????
skippy140493 said:
correct, I have Insurance on the phone through my carrier
Click to expand...
Click to collapse
Joey2o11 said:
To be honest i doubt they'll care, the phone was dropped and the screen was broken, this is the reason for the repair.
Click to expand...
Click to collapse
Indeed. Check your insurance policy.
Insurance != Warranty.
Related
Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
rsr1 said:
Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
Click to expand...
Click to collapse
Please state more details. Rom, kernel, modem, odin, cwm, etc
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
seanwong98 said:
Please state more details. Rom, kernel, modem, odin, cwm, etc
Click to expand...
Click to collapse
MistahBungle said:
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
Click to expand...
Click to collapse
Yeah you are right it could be anything happening within the phone without my knowledge, luckily phone was connected to mains when i was flashing using CWM so no problems there, but i don't think i will find the reason why it actually happened as you said the possibilities are endless
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
rsr1 said:
-SNIP-
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
Click to expand...
Click to collapse
MistahBungle said:
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
Click to expand...
Click to collapse
I think you're right on that one, if i don't even have proof of purchase then I don't think warranty will be valid. Thanks anyway on that behalf. Yeah it is only that one issue nothing else is wrong physically so i am hoping for the best and do believe a JTAG should get me out of this situation without a problem (fingers crossed).
On the topic of a replacement motherboard thank you very much for pointing me in the right direction if JTAG fails. Buying a cheap phone as such is a great idea and taking a working motherboard for a lot cheaper than RRP is wonderful.
Thankyou very much for your input & help ::highfive:
I have the EXACT same problem...
the ivelstre
Simmyen said:
I have the EXACT same problem...
Click to expand...
Click to collapse
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
rsr1 said:
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
Click to expand...
Click to collapse
I have the exact same problem yeah, but i know a friend of mine who used the same ROM as we did.. it worked for him though
Always try a Jig before JTAG, no harm there.
If warrantu isn't voided, make sure it's really bricked so you can claim it with the "I was updating it via wifi and dropped dead" rutine.
No probs. Just sorry we couldn't be of more help. Best of luck (Hope it ends up being easily JTAG'able for you).
rsr1 said:
-SNIP-
Thankyou very much for your input & help ::highfive:
Click to expand...
Click to collapse
After Flashing Latest CM10.1 to my S3 and using it for a while, I wanted to go back to stock. I flashed stock 4.1.2, rooted it and installed CWM successfully. After a while I noticed that CWM can not mount internal SD card, or recover a nandroid backup from it. I thought it is a partition issue, so i have decided to flash GT-I9300_mx_20120220.pit to my S3 with re-paration checked. ODIN started the process, Pass appeared with green background. Since then, the device wont start in any mode. I tried every key combination with no luck. Tried to connect the device to pc, same result; device is dead. Pulling battery also did not work.Anything I can do to turn on the device in to download mode at least? Please help me. I am from Lebanon; here all the phones are sold with no warranty, so returning it to Samsung wont solve the problem? any solution? Thank you.
This may help
http://forum.xda-developers.com/showthread.php?t=1916936
DSA said:
This may help
http://forum.xda-developers.com/showthread.php?t=1916936
Click to expand...
Click to collapse
This would have helped me in case i was able to boot my phone into download mode; which is not the case. The device does not start at all. Laying dead.
Thank you.
No power
No pit
No os
No Samsung service centre
It don't look good
DSA said:
No power
No pit
No os
No Samsung service centre
It don't look good
Click to expand...
Click to collapse
Not good at all
I'm should read about this before I make my statement but it's 4:46 in the morning and I can't get some sleep...that pit file flash....is it mandatory? To me it looks like your device murderer.
Sent from the little guy
gastonw said:
I'm should read about this before I make my statement but it's 4:46 in the morning and I can't get some sleep...that pit file flash....is it mandatory? To me it looks like your device murderer.
Sent from the little guy
Click to expand...
Click to collapse
no its not mandatory
no its not a 'device murderer'
his phone doesn't boot so he cant use that method anyway
Get some sleep dude
tryin' man, i'm tryin'
Thanks for the reply.
Sent from the little guy
Any possible solution? I really need my device back alive.
mhs888 said:
Any possible solution? I really need my device back alive.
Click to expand...
Click to collapse
Honestly?
Without the ability to send it back to Samsung, i think you may be screwed
However, there may be a person on here that has had the same issue and managed to fix it (but i doubt it) - be a bit more patient and see if anyone else comes into the thread :good:
DSA said:
Honestly?
Without the ability to send it back to Samsung, i think you may be screwed
However, there may be a person on here that has had the same issue and managed to fix it (but i doubt it) - be a bit more patient and see if anyone else comes into the thread :good:
Click to expand...
Click to collapse
Hope so; you gave me a small hope. where is that guy?
Contact samsung and claim wareanty because of Sleep of Death.
What you mean it's sold without warranty, that goes against consumers right.
(that's your line right there)
Sent from the little guy
gastonw said:
Contact samsung and claim wareanty because of Sleep of Death.
What you mean it's sold without warranty, that goes against consumers right.
(that's your line right there)
Sent from the little guy
Click to expand...
Click to collapse
90% of phones in Lebanon are sold through unauthorized sellers. If you want to buy it from Samsung agent here, you will end up paying $200 more. Bought my phone for $520, while it costs around $700 from authorized seller.
Is either that or a $200 + mobo replacement.
Sent from the little guy
Hi
I recently bought a broken Galaxy S2 with a non-working display/screen off a swiss auction portal (smiliar to eBay) for very little money.
The seller stated that the display broke after he dropped it, the rest of the phone should be fine. Effectively, only the LCD is broken, the glass is intact, but the screen doesn't show anything when I try to turn on the phone.
The first few times I tried to turn on the phone, nothing happened, no boot sound or touch buttons glowing. After trying several combinations of pressing buttons (hard reset, soft reset, download mode, recovery etc.) I heard the boot sound and saw the buttons glowing, but only once and I dont know how I exactly managed it to start. But, nevertheless, I can't really see what the phone is doing, if it is booting, if its in download mode, etc.
Does anyone have an idea, what I can/should do to make sure, the phone itself is working and its only the display which is broken? I just don't want to spend over $100 for a new display, if im not sure if the rest works...any suggestions?
Thanks very much for your help guys!
Greetings from Switzerland!
nkb88
How can anyone answer if the phone is going to be worth the cost of a new screen.It could be water damaged or blacklisted,or faulty.
Did you not foresee these things.What did you expect to happen.You must have trusted the seller,but all of a sudden you have doubts.Why didnt the seller replace the screen.
You probably think youve scored,when in fact it could work out more expensive than buying a working phone.
-------------------------------------------
maybe your an iphone expert
------------------------------------------
theunderling said:
How can anyone answer if the phone is going to be worth the cost of a new screen.It could be water damaged or blacklisted,or faulty.
Did you not foresee these things.What did you expect to happen.You must have trusted the seller,but all of a sudden you have doubts.Why didnt the seller replace the screen.
You probably think youve scored,when in fact it could work out more expensive than buying a working phone.
Click to expand...
Click to collapse
First of all, the mentioned auction platform is very small and not quite comparable to eBay, maybe it was my fault to make the comparison to eBay. Its much smaller, only people from Switzerland and people much trustworthier than on eBay. I talked to the seller even before I commited my bid on the phone, and he told me he already bought another one and the place, where he first wanted to repair it, told him, it would be more than $200, which wasnt an option for him...
The phone was very cheap, only about $25 - due to the fact that the sellar put it in a wrong category (mobile accessoires but not mobile devices itself) so almost nobody beside me bidded for the auction. There are several other Galaxy S2s with broken displays for sale, which sell at least for $50-70, rather between $100-150.
So to put it straight: I just bid for the phone because its cheap and, if the display is replaced and the phone is fully working again, the potential selling price is much higher than what I payed for the phone and the display together.
Now, I was just wondering, if there is a possibility to tell, if the phone boots normally and to be sure that the display is the only faulty part...
If you know what network it's on, and you can find a way to get it switched on, you can put a compatible sim card into it and call it....if the phone rings (provided the volume is set right) you can assume it's good.........
That is.....assuming there's charge in the battery.......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Ok I see now.
All you need to do then is to relist the phone on that auction site you said....in the proper area/listing....and you could make a profit without risk.
You could put it in dl mode and see if it is ready to take a flash.Or see if someone could hook up a screen to test,or see if you can borrow one/get sale or return.
And people on here help with tech problems,not get rich quick schemes......LOL
-------------------------------------------
maybe your an iphone expert
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theunderling said:
Ok I see now.
All you need to do then is to relist the phone on that auction site you said....in the proper area/listing....and you could make a profit without risk.
You could put it in dl mode and see if it is ready to take a flash.Or see if someone could hook up a screen to test,or see if you can borrow one/get sale or return.
And people on here help with tech problems,not get rich quick schemes......LOL
Click to expand...
Click to collapse
Actually I could have bought the phone and relisted it in the proper category, you are right on that BUT I acually don't have any interest in making money with this phone, if it is fully working again, I probably will give it to my GF cause her crappy iFone will probalby be moving to the bin soon... You really probably missunderstood me in this case...
But thanks for you help! I'll see this evening if I can put it in download mode...
keithross39 said:
If you know what network it's on, and you can find a way to get it switched on, you can put a compatible sim card into it and call it....if the phone rings (provided the volume is set right) you can assume it's good.........
That is.....assuming there's charge in the battery.......
Click to expand...
Click to collapse
Thats also a good idea BUT afaik you need to enter a PIN code before the phone actually connects to the carrier/provider, isn't that correct?
Not necessarily......unless the phone has been set up that way post purchase.....as I said, you need to know what carrier the phone was with before, and simply go and get a sim card (pay as you go) for that carrier and put it in the phone....job done.
It's not necessary to enter a pin code here in the UK.....I don't know how the mobile operators operare with respect to that in Switzerland though......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
How about if you cant "borrow' a screen,just buy one off eBay from a seller that takes it back with a small restocking fee.
Then hook it up(without fixing it permanently) and see if any problems me/keith mentioned.
Look near the end of this video in this thread.
http://forum.xda-developers.com/showthread.php?p=25438587
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maybe your an iphone expert
------------------------------------------
Okay, i managed to connect the phone to my computer and it shows up in KIES! *yay*
Unfortunately, KIES shows: "The connected device is locked..."
But, as far as this looks like, the phone is working! Am I right on this?
I dont know much about kies as I dont use it.Maybe its not an unbranded phone and youve put in a different sim its not used to.
Unless someone has a better idea,I think buying the screen under the conditions I said earlier is the way to go.It may only lose you £15 at the worst.
Check the online imei checket first though to see if it throws amything up.
-------------------------------------------
maybe your an iphone expert
------------------------------------------
theunderling said:
I dont know much about kies as I dont use it.Maybe its not an unbranded phone and youve put in a different sim its not used to.
Unless someone has a better idea,I think buying the screen under the conditions I said earlier is the way to go.It may only lose you £15 at the worst.
Check the online imei checket first though to see if it throws amything up.
Click to expand...
Click to collapse
I haven't put in a SIM at all, as it is not neccesary to be able to use the phone.
I will buy a screen anyway, if I can't use it myself, I will give it to a frend who has also got a smashed S2.
Another question: Is it possible to hard reset the phone, without a working screen? Afaik you have to boot into recovery and select the reset from a menu, which is not really possible without having a working display... Any suggestions?
Thanks!
Someone has just posted this utility.
http://forum.xda-developers.com/showthread.php?p=43448133
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maybe your an iphone expert
------------------------------------------
theunderling said:
Someone has just posted this utility.
http://forum.xda-developers.com/showthread.php?p=43448133
Click to expand...
Click to collapse
Thanks, but with the phone being locked, i cannot do anything, also not install any apps...
How can I reset the phone without the screen? Or can someone tell me which buttons to press in recovery menu to do a wipe/reset?
Thanks!
That in itself could cause you issues. You have to get the number of and order of presses exactly right otherwise you could end up formatting the system partition (os)
Aaaaand.....you don't know whether you're running 4.0.4 in which case, doing a wipe *may* permanently kill your phone (search emmc brickbug for the why/how)......
Realistically the only option is to obtain a screen......have you thought of taking the phone to an unofficial repairer, explaining the situation and asking for the temporary instore use of a screen? (You could even offer to pay a small fee.....just as a sweetener)
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
nkb88 said:
Thanks, but with the phone being locked, i cannot do anything, also not install any apps...
How can I reset the phone without the screen? Or can someone tell me which buttons to press in recovery menu to do a wipe/reset?
Thanks!
Click to expand...
Click to collapse
That mymobiler didnt look like an app to me.The other thing that was mentioned was an app that needed root.
-------------------------------------------
maybe your an iphone expert
------------------------------------------
keithross39 said:
That in itself could cause you issues. You have to get the number of and order of presses exactly right otherwise you could end up formatting the system partition (os)
Aaaaand.....you don't know whether you're running 4.0.4 in which case, doing a wipe *may* permanently kill your phone (search emmc brickbug for the why/how)......
Realistically the only option is to obtain a screen......have you thought of taking the phone to an unofficial repairer, explaining the situation and asking for the temporary instore use of a screen? (You could even offer to pay a small fee.....just as a sweetener)
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Click to expand...
Click to collapse
You are right - thats really too risky. As I said, i'm going to order a screen now and we'll see how things work out! Thanks for your help! I'll keep this thread updated with my progess.
Cheers! :good:
nkb88 said:
You are right - thats really too risky. As I said, i'm going to order a screen now and we'll see how things work out! Thanks for your help! I'll keep this thread updated with my progess.
Cheers! :good:
Click to expand...
Click to collapse
Got a new screen and everything is working smoothly!
Thanks for your support! :good:
PS: Any recommendable, FAST rom without too much bloatware?
Cheerio!
Lol....not gonna recommend a specific ROM as that's against XDAs rules......but if you want the stability of stock without the bloat, try one of the hybrid ROMs. Look for "samsung based" in the ROM sticky thread.....or do what I've done. ....stay with your stock firmware, but root it and debloat it.......
My Wife says I'm a phone geek.....
I'd have to agree.....
I successfully rooted my phone and successfully installed the volume hack package and the battery fox for 4.0.4 (both I found how to do on this website) and for a good few months my phone was working fine on Android 4.0.4
Then one day I was replying to a text message the phone just switched itself off and wouldn't get past the boot screen where it comes up with the Samsung Galaxy S III logo. With no one offering me any help when I've posted about this problem on this site and various others and after searching google for days to find a fix as I am a Mac user (Heimdall) with no access to a PC (Odin) at all, I took it to a local phone shop, explained the problem to see if they'd be able to fix it. They had it for 2 weeks and when I went to collect they told me that the phone ended up having to be sent to Samsung and there was nothing they could do with it. (I figured that anyway as it was rooted). Now I have got the phone back, it's in a worse state than what it was when I took it into the shop. When I try to power on the phone, nothing happens at all, it's just a black screen. I assumed the battery might be flat so when I went to plug in the charger, the battery symbol shows but it's got a circle in the middle of it it as though it's loading but nothing else happens.
Does this mean my phone is completely dead for good with no fix at all?
If it's bin fodder I may as well sell it for parts and try to get a bit of money back out of it as I bought this SIM free and it cost me quite a bit back when it first came out.
I'd appreciate it if I didn't get a load of snotty remarks as though I'm the thickest person on earth! I am fairly new to all this and it's all I ever seem to experience from this website. Please only reply if you have a genuine answer to my problem.
Thank you.
:good:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
acwalter said:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Hi, no I'm not able to do anything with it.
s1mon87 said:
Hi, no I'm not able to do anything with it.
Click to expand...
Click to collapse
Service centre next .
Your only help from here is charge battery and try usb jig to boot to download mode .
jje
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
rootSU said:
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
Click to expand...
Click to collapse
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
s1mon87 said:
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
Click to expand...
Click to collapse
Try your carrier / samsung first. It should be covered by warranty.
rootSU said:
Try your carrier / samsung first. It should be covered by warranty.
Click to expand...
Click to collapse
Can people even return a rooted device with SDS?
Prominence19 said:
Can people even return a rooted device with SDS?
Click to expand...
Click to collapse
They can't tell if it doesn't power up.
I recently tried to install a custom ROM into the boot slot on my phone. I had installed safestrap but forgot to change Slots when I installed the new ROM. Needless to say this didn't go well. After chatting online with Samsung and not being able to fix, the tech gave me an RMA and shipping label, all paid for by Samsung. He was aware of what I had tried to do and told me they may have to charge me. My hats are off to Samsung. They fixed my phone by re-installing the original software; shipped it back to me 2nd day air; and didn't charge me anything. That is customer service like you don't find much anymore.
Thanks Again to Samsung,
I thought this might help someone else who might try to go to the provider.
what exactly was the phone doing while bricked??
mcnu said:
what exactly was the phone doing while bricked??
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A bricked phone does the same as a real brick...a paperweight. That is what the meaning of bricked is. A lot of people confuse not booting with bricked. This is either called soft-bricked or sponged (like that TV brick made of sponge). But I know you wanted to know what the OP's device was doing when he performed this procedure...just wanted to stick in the Public Service Announcement.
Just FYI to anyone else who gets 'stuck' somewhere like this and can't figure out how to fix their phone.
You can take it to best buy at the Samsung center in the middle of the store and they will do the same thing as OP, you just won't have to send it back and be without a phone. They will do it right in front of you.
So is it better to contact Samsung instead of Verizon? I also hard bricked (no power, no lights no nothing) and Verizon is sending me a replacement. Buts its a "certified like new replacement". I'd rather keep my phone if it can be fixed.
Or you can follow the tutorial I made here in the general section and fix it yourself.
droidstyle said:
Or you can follow the tutorial I made here in the general section and fix it yourself.
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That phone's a complete brick. No power, no lights, no nothing.
Tried every button combination possible including sd/sim card and charger in/out combo. No go.
Was just curious if following up with samsung for warranty made more sense than verizon. In hopes of getting a new device instead of "Certified Like New Replacement "
gerg004 said:
That phone's a complete brick. No power, no lights, no nothing.
Tried every button combination possible including sd/sim card and charger in/out combo. No go.
Was just curious if following up with samsung for warranty made more sense than verizon. In hopes of getting a new device instead of "Certified Like New Replacement "
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I know what u need to do .. same thing happened to me
gerg004 said:
That phone's a complete brick. No power, no lights, no nothing.
Tried every button combination possible including sd/sim card and charger in/out combo. No go.
Was just curious if following up with samsung for warranty made more sense than verizon. In hopes of getting a new device instead of "Certified Like New Replacement "
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Did you try this?
http://forum.xda-developers.com/showthread.php?t=2834419
Sent from my SM-N900V using Tapatalk
@moe said:
I know what u need to do .. same thing happened to me
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Good looking out here, it's definitely appreciated. I've already returned the brick to VZW for warranty replacement. However I'm sure your links will help someone else having the same problem! Cheers!
haza12d said:
Did you try this?
http://forum.xda-developers.com/showthread.php?t=2834419
Good looking out here, it's definitely appreciated. I've already returned the brick to VZW for warranty replacement. However I'm sure your links will help someone else having the same problem! Cheers!
Sent from my SM-N900V using Tapatalk
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