Hi. I sent my rooted custom aospCMod Optimus V to my cousin as he wanted to take over my account. He says he's having problems changing the phone number to his area code. Will the phone have to be put back to stock just to change the number? Cheers. Ed
stock, or stock-based, like harmonia.
have him make a nandroid backup before flashing the froyo-based rom.
after froyo is installed, the ## menus in the dialer will work to activate, and so will the activate.apk
once the phone is activated and working with the new number, restore the nandroid if he wants to keep using aospCmod.
that rom is a little old... but it did work pretty well for me back before blarf came up with the IHO cm7 variant.
Thanks. Will have him do that and post how it goes. I also forgot to mention I changed the PRL. Will that be a problem too.? Thanks. Ed
the prl should be fine. good luck, should be relatively painless.
Got everything back to stock and now says "service is not available". Any suggestions? Thanks.
Still working on this. I am trying to make sure he doesn't have to mail this back to me. Tried reflashing stock ROM but the same "service not available". Shouldn't it launch a menu? The phone was working fine when he got it. This just started when he tried to change the number.
Should he unroot it?
Should he try Harmonia? Thanks.
Did he change the number before going back to stock? If he did they may have cancelled the service. That's the only way to get a new number as far as I know.
Sent from my LG-VM670 using Tapatalk
unrooting or Harmonia won't help.
it's possible data service is down in his area, it won't provision without a data connection. wifi probably won't work for that. vm is well known for data problems.
if his phone is programmed right with the new number, and vm set up his account on the phone, then his voice and sms service should work regardless of the data being available.
making a call to someone is a good test. *vm isn't, that works whether activated or not.
if voice is working, the phone is programmed, but it'll have to stay on stock ROM until it gets a data connection to provision 3g (it'll only show 1x at best until activate is run successfully.)
It is fixed.
He had it all back to stock and still nothing. Get getting "service unavailable" when trying to activate. Virgin actually helped him out. Here is what they sent and it got him up and running,,,,
Thanks for contacting Virgin Mobile Customer Care.
First of all, we apologize for any inconvenience caused. Your phone might be needing to be reset and reprogrammed with your MDN and MSID manually as follows:
First Step: Manual Reset
1) Turn on your phone.
2) Press the Phone icon on the Home screen
3) Dial #-#-8-4-7-4-4-6-#
4) You are now in the Service Program menu. Tap Edit.
5) The MDN field will appear
6) Enter 10 "1" (1111111111). Tap OK
7) The MSID field will appear
8) Tap the field next to "Enter MSID"
9) Enter 10 "1" (1111111111). Tap OK.
10) Tap Done. The phone will turn off and turn back on by itself.
Second Step: Manual Programming
1) Turn on your phone.
2) Press the Phone icon on the Home screen
3) Dial #-#-8-4-7-4-4-6-#
4) You are now in the Service Program menu. Tap Edit.
5) The MDN field will appear
6) Enter your 10-digit phone number 6xxxxxxxxx. Tap OK
7) The MSID field will appear
8) Tap the field next to "Enter MSID"
9) Enter your 10-digit MSID 7xxxxxxxxx. Tap OK.
10) Tap Done. The phone will turn off and turn back on by itself.
Thanks for your help.
Ed
Nice!
Sent from my LG-VM670-CM7-BobZhome-Minimal Magic Full Morph.
excellent.
that's why it had to be on a stock or stock-based froyo rom like harmonia.
the gingerbread roms don't have the ## menus in the dialer, so no way to manually change the numbers. when you call vm to activate, they always have you enter the ##virgin# in the dialer and change those two settings and reboot.
glad it worked out!
Related
My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).
I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.
Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.
I have honestly tried searching the archives and didn't find this.
dhoopes said:
My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).
I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.
Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.
I have honestly tried searching the archives and didn't find this.
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Click to collapse
Probably a dialer problem. I'd try installing various other dialers to remedy your problem.
I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.
burgertime said:
I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.
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This is true.
The MSL is your unlock code to EDIT values inside EPST. To enter EPST on Sprint, dial ##778# and send. When EPST opens, if you choose Edit, THEN you enter your MSL. MSL is not required to simply View EPST.
Thanks, but none of the methods are working
Thanks for the quick replies. I was just following the instructions of the Tier 1 tech guy on with me didn't seem to know what he was talking about, and apparently didn't. He was trying to get me to enter ##[MSL]# without hitting send, from the dialpad. He got all bent and had no clue what to do when it wasn't working.
I tried ##778 > send and also ##778# then send and neither one gets me into EPST. It just places a call and the female recording says "the number or code you dialed is incorrect...message 637." I also tried it without hitting send, nothing happens.
Another poster suggested i install nother dialer. How do i get back to the original dialer? Also, will i have problems getting my touch dialer back with smartdial working? I've always been hesitant to go changing dialers since I've heard about and had problems with getting smartdial to work once the switching shenanigans begin. TIA
##778# is the ## code for Sprint.
If it's not working for you, one of the following must be the cause:
1. You have installed a dialer not meant for CDMA phones and it has broken your functions.
2. You have not installed the Sprint carrier cab.
I'm also assuming you're using the latest 3.1.2 rom. If not, please post what rom you are using and also what dialer you are using.
Have you tried to directly run ..\Windows\EPST.exe ??
In the Windows directly try executing that or its shortcut. If it quickly loads and exits, then try a few more times before resetting your phone and trying again.
Solved! but still trying to "reset phone on network"
well, don't i feel like an "azclown." I was searching for the OEM dialer and came across this thread, in which i found the same issue being discussed and azclown had uploaded a touch dialer that fixes the problem! i love it when people not only answer a question, but also put the file right there in your face.
http://forum.xda-developers.com/showthread.php?p=2255605&highlight=oem+dialer#post2255605
that dialer is basically the same as the one Nexvision had in the ROM i am using, but it has a blue accent (and ## codes work!).
However, now on to what my real problem was that i was trying to, as the Tier 1 rep put it "Reset my phone on the network" by either retyping my existing MSID or entering all zeros and then rebooting. He said that would allow me to get more dropped call credits. i'm referring to the *611, then just saying "dropped call" to get 2 minutes of credit, which i need to repeat a bunch of times, since with so many dropped calls where i used to live, i ended up going over my minutes.
I tried doing what the guy said, using all zeros for the MSID made it so that *611 didn't work and it tried to get me to activate my phone from square one. So i put the original MSID back and it still says I've gotten the limit for the dropped call credits. Anyone know what the guy means by "reset my phone on the network" and how i can do that? (sorry for the long posts) TIA
That ROM comes with a crappy dialer which has memory leaks on CDMA phones and does not support the codes or 911. Re-cook it with the stock dialer and install dcd's touch dialer CAB. Or you can cook it with the dialer's OEM folder from the latest dcd ROM.
So wait you were able to get in to your PST? As I said before you may need to erase your call history then dial ##778 then hit send.
yes, I got into the PST just fine after putting the other dialer on (i had also deleted my call history). i used the ##778# method. However, I wasn't able to "reset my phone on the network" (per sprint tech rep's instructions) so that I could get more dropped call credits. That was the real reason I was trying to do all of this. My minutes restarted today, so I'm just going to have to pay for an overage. Oh well.
dhoopes said:
"reset my phone on the network" (per sprint tech rep's instructions)
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Click to collapse
Nonsense. You accepted that answer?
for some reason i cant dial 1 for voicemail, knowing me i probably hit something and changed a setting. how can i make it work again?
thanks
I would recommend you turn on 1's for all calls not just voicemail. Go to Start -> Settings -> Phone -> Services Tab. Scroll down to Automatic Prepend and press Get Settings. Enable Automatic Prepend for a 1 in front of all of your outgoing calls.
If you only want to do it for voice mail, go to Start -> Settings -> Phone. The first entry is the number to call for voicemail. Throw a "1" in there.
He's not talking about dialing a 1 before the number, he's talking about holding down the 1 key to access voicemail. Not sure what the issue is, works fine for me. What dialer are you using?
gc14 said:
He's not talking about dialing a 1 before the number, he's talking about holding down the 1 key to access voicemail. Not sure what the issue is, works fine for me. What dialer are you using?
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Ahhh. I'll be quiet now.
the stock dialer with 3.35
I got the "2" working for voice mail but would be nice to have the 1 back, kinda used to it. Business is picking up alot and i need my voice mail waaaaaaa.
thanks gc, u2 ande
Go into Settings->Phone. What does it say next to Voicemail:
has my phone number......should i put a "1" in there? by itself?
Are you on Sprint or Verizon?
sprint.....
2 Things...
1. Is your phone number in this format xxx-xxx-xxxx or this format xxxxxxxxxx?
2. When you open the dialer and click Menu->Speed Dial, what's in there?
the "2" that I put in there earlier that dials my voice mail.
dosent have the option to use the "1" available is 3-99. the "1" must be set aside for the voice mail but it must have left town.
Did you install the sprint carrier cab? If so, did you install the new one that was updated a few days ago?
No still on 3.35
Wait you're using the 3.35 stock rom?
Yes sir, I thought i mentioned it earlier, sorry if i didnt.
And it was there working, and then suddenly just disappeared? Or it never worked?
it worked before and it just quit working one day. I brutally dropped my phone and dislodged the vibrate thing off the mainboard (made my skin cringe) but the phone works great still with the exception of the vibrate thing of course.
I dont know if dropping it is when it stopped working or not
Have you tried a hard reset?
If i do that i will update to the new rom, I just hate reloading everything
In the registry, navigate to "HKCU\ControlPanel\PhoneExtendFunction\CDMA\VoicemailIcon"
What values do you have under that key?
I'm currently running Froyo 1.70.605 with Radio MR2.5. When I press #1 key to access vm, it just hangs there and doesn't connect me to listen to my vm. I can see and access my VMs when I select the VM icon. But when I press #1 key, it doesn't work.
FYI..I did use Youmail a while back, and I cancelled and reset back to vzw VM.
Any suggestions?
Thanks
Check your speed dial settings
Go into the phone dialer->Hit Menu->Speed dial->see what's under #1 - it should be *86. They have a page on YouMail's website for how to set it back if it's not.
Your phone probably doesnt have Voicemail set up under that key anymore. So when you are pressing 1 it isnt trying to call anything. I want to say the VM number is *68 or *86. So just put it as a speed dial under 1 and then itll fix you problem!
I can't remember if this existed on the stock Froyo dialer or not but you may also want to check the Dialer's settings.
Open Dialer then select Menu->Preferences. There may be options for Voicemail in there as well as Settings->Call Settings.
Or just fix the speed dial as mentioned.
Thanks for the suggestions. They seemed to have worked. Now having another problem. Will post question in another post.
Also instated of putting just *86 If you put *86pxxxx where xxxx is your pin number, it will put it in for you when you call so you don't have to enter your pin everytime.
Sent from my Thunderbolt using my f***King thumbs
I am having trouble changing the voicemail number on my Galaxy S2. At present pressing the voicemail speeddail does nothing other then prompting me to add my voicemail number and directs me to the settings app.
If I try to change it in Settings > Call settings, I get the error message 'Voice Mail Number change unsuccesful'. But no real reason why it happens and its annoying me greatly as I can't clear my voicemail counter without it and what not >_<
Tried power cycling and what not and neither of it has helped, so has anyone of you gotten any idea as to how I can add it to my phone or fix that stupid error. Any help or advice short of doing a full reset is more then welcome, and I do hope someone might be able to help me....
Thanks in advance.
There is a copy of your voice mailbox number on the sim card that may conflict with what you are trying to do.
Talk to your provider, they can flush your mailbox and allow you to reset the number.
How can they flush my sim card, or am I reading your comment wrong?.
Just for clarifying I changed provider on my phone and I am unsure wether the error happened during that change since I can't remember fiddling with the voicemail bit before the last couple of days and running into that error.
they can flush the settings for your voicemail on their server which will allow you to make changes to your voice mail account.
Well they tried something which advertantly didn't work >_<. But apparently the voicemail number isn't even on my simcard.
They tried even more stuff >_<.
And when I press and hold #1 on my phone it says there isnt a voicemail number on my sim. But trying to change it through settings it still says "Voicemail Number changed unsuccesful"
I have the same problem. Did you find a solution?
At the moment I have limited the issue to being operator dependant. Because I have the issue on one sim from my regular provider, while trying two other providers simcards doesnt cause this error.
Next on list is to try another simcard and then go digging in the phone to see what might be causing it. But I will be pinging you if I find the solution.
dnesdlrow, where are you from and what provider do you use?.
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
I called customer service and the gave me a 10 digit number to plug in. They said the number is different for everyone so if anyone else has the same trouble you can simply call your carrier.
You need to put in your carriers specific voice mail number. For example I am on O2 UK and mine is 901.
Use google of contact your carrier for the number.
jamespaulritter said:
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
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Click to collapse
Hello,
I had a similar issue. I changed the plan on my phone, and afterward the voicemail didn't work when I did a long press on the #1 button. It kept saying that there was no voicemail number, and when I tried to enter it into the settings manually it kept saying "Voicemail number change unsuccessful."
I called Rogers and they gave me a new voicemail number; I could dial it and set up my voicemail, but when I tried to program it into the dedicated #1 speed dial spot, I still could not change it. I tried copying it to my SIM card and adding it as a contact to select for the speed dial slot, but that didn't work either. I suspected that this new number was conflicting with the SIM card, so I went to Rogers and asked for a new one. Despite some resistance, they gave it a shot, and it worked perfectly thereafter. Just be sure to copy your contacts over to your phone before getting a new SIM!
I hope this solution works for others too!
Cheers and good luck!
Help please ...
I too am trying to set my voicemail for the speed dial "1" key.
while at the keypad screen:-
menu-> call setting -> scroll to the heading "voicemail", option "voicemal service", is set default to "my carrier".
I then choose to change the "voicemail settings" -> "voicemail number", and enter the new voicemail number to dial, press ok .... and this is where the problem is...
When I press OK ... I get the following error "Voicemail number change unsuccessful"
I would like to to have this number changed , as every time manually dial my voicemail number it constantly ask for my password.
Why is this happening, I have purchased this phone outright, it is model type i9300, running Android 4.1.2.
Hopefully this can be an easy fix...?
PS...
This also causes a problem with Australian virtual mobile carriers, like Amaysim, Kogan, Aldi, who use Telstra & Optus as there underlying carriers, and and also will cause issues when travelling abroad, because you will not be able to access your voicemail if the number can not be changed to the full international dialing equivalent..
Also Can't Change the Voicemail number
I'm running a non-rooted, GS3 from VZW. Running 4.1.2.
The current voicemail number is *86 (Verizon's). I'd like to change it because I'm abroad and *86 is not my carrier's voicemail number. Every time I go to Phone, Call Settings, Voicemail Settings, and edit the number to the local one, I get "Error: Voicemail number change unsuccesful."
Any suggestions on how to fix this?
Same problem still
I'm on an S4 Mini with cm11 m6 and habe the same problem with a German T-Mobile card. I can easily dial the number 3311. Why can't I simply assign that to the #1 key?
My phone doesn't receive calls when I've used data on my phone, like launching gmail. I have to make an outgoing call or reboot to get calls to come thu. Once I use data again, calls won't come thru. Even a factory reset hasn't resolved the issue. Any idea?
It seems my phone doesn't switch back to voice once I've used data unless I make an outgoing call or reboot.
Sprint has been no help on this issue.
Thanks in advance.
it always helps to offer more info like rooted or unrooted, what derivative (stock, custom stock, custom aosp) s-off (hboot 1.12 only) or unlocked
sorry. just running stock, not rooted
have you tried to reprovision your phone
om4 said:
have you tried to reprovision your phone
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Click to collapse
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
sorry sorry it slipped my mind to list the steps, the neighbors do this rodeo crap on the weekends but once a month they do one whole week and I get no sleep. its really been screwing with me
if you call sprint and ask for it they technically have to give it to you. or you can use cdma workshop
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
rotorrocket said:
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
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Click to collapse
Sprint was able to get me back online. Hopefully the reprovision solved my issue. THanks
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
om4 said:
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
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Click to collapse
I always do ##72786# to fix any major data connectivity issues.
Sent from my Genesis that does what Nintendon't