[Q] Slot Cycle Settings & Missed Calls - Motorola Photon 4G

Been a happy Sprint user since 2005 and have used various dumb phones and smartphones. I have noticed that each phone has the same issue that has caused me to miss incoming phone calls here and there – the caller dials my number and hears several rings before my phone actually starts ringing.
The solution for my phones has always been to adjust the Slot Cycle index from the default setting of 2 to the setting of 0. This causes the phone to poll towers more frequently, thus the phone is more quickly aware of a new incoming call. The only negative implication is that the phone goes through battery a bit more quickly during the day…but it’s really only a tiny difference. I’ve done this on my phones, on my spouse’s phones, my mom’s phone, etc.
Tried this myself with MSL - from the Dialer:
##DATA# ->tap green Dial icon -> to the Data Settings menu…tap Advanced->
From there you can see that the Slotted Index is set to 2. So I wanted to change the setting but can’t get to it from Menu->Edit->enter MSL code->Verify
I called Sprint about this issue, and in the past they have helped me to change the setting. I have called more than once and have been dealing with the more advanced Tech Support team. No one can figure out how to adjust this setting. I posted this to the Motorola Owners forum to determine whether someone at Moto knows how to do this.
Any luck here? Or is there an app for that? My Photon is rooted.
Thanks in advance...

Slot cycle is enforced by the tower regardless of the phones setting, increasing it will only hurt battery life.
Sent from my MB855 using xda premium

Then that must be relatively new - and possibly regional - it absolutely made a difference on my EVO and currently makes a difference on the spouse's Epic. We have tested this - setting changes do change how quickly the phone starts ringing. Are you certain?
I'll compromise battery life for a phone that rings immediately.

verngator said:
Then that must be relatively new - and possibly regional - it absolutely made a difference on my EVO and currently makes a difference on the spouse's Epic. We have tested this - setting changes do change how quickly the phone starts ringing. Are you certain?
I'll compromise battery life for a phone that rings immediately.
Click to expand...
Click to collapse
It was in effect back when i had a hero 3 or so years ago. We had a pretty lengthy debate on the effectiveness if it here on xda and i have since had tower techs tell me the same thing. And the reason yhe tower enforces it is because slots 0 1 and 2 i believe are held for emergency traffic, per FCC.
Sent from my MB855 using xda premium

Kcarpenter said:
the reason yhe tower enforces it is because slots 0 1 and 2 i believe are held for emergency traffic, per FCC.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
as far as I know you are correct on the slot 0 and 1, but not 2. that one is used by normal subscribers (noted since the OP states his Photon is already set forom factory to 2)
When i have my Original Moto Razr I had sprint set it to 0 since I am an emergency responder. havent had the issue with my Photon so i never worried about it...

Related

Photon + airave = silent call!

Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I used to have that problem before the OTA update came out, but it happened regardless of whether I was by my Airave or not. The OTA seems to have solved it though
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I was given an Airvana by Sprint a few months ago. I had major issues with the Nexus s 4G and the Airvana. It would work fine for a bit, then it would block all my incoming and out going calls. Sometimes it would miss route them as well. It was only on the Nexus and when I unplugged the Airvana everything would work again. That's actually how I got the Photon. Sprint sent it to me to address the issue. You problems seem more like a well known bug with the phone that was addressed with the OTA.
I don't seem to be having any problems with the Photon and Airave at all. I have one of the older models that's voice only, I wish I had the one that's data as well.
I have the new airave and my photon connects just fine. I also don't have that issue anymore either where my evo would send the same message a million times to the same person...lol...not one blip with the mopho and airave!
Sent from my MoPho using XDA Premium.
I have the newer airave, and the Photon connects just fine. I do have problems with the airave fairly often. Probably once or twice a week I have to reboot the airave because it loses its internet connection, or stops putting calls through. The issue is always the airave, though, not the phone.
I guess I will have to see if sprint will send me a newer one. I have had this one for two years now and I really can't live without it. The reception in my house is terrible and if sprint didn't send me one of these for free I would have dropped my service........no point in having a carrier that you can only use outside your house
My parents have one of the new airraves and my photon connects but all I get is weird alien like sounds sounds like a scrambled code or something it is really weird and annoying if anyone knows of a fix please let me know
Sent from my MB855 using XDA App
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I have airave airvana and i get silent calls all the time. Had to unplug airave.
OK Guys here's the issue. I spoke with Airwave support and he had me do a test:
http://voiptest.packet8.net/
Click the Start Test Button. When it's finished the thing you are looking for the most is Jitter Rate( you will have 5 different catagories). If your Jitter Rate is High (mine was 65ms) you WILL NOT be able to maintain a VOIP call thru the Airwave (it has to be no higher than 5ms). The Sprint Rep told me to call my ISP (TWC) and have them Clean and Flush my line, I did, and my Jitter Rate went down to 1.1ms and my Airwave works GREAT. Have your lines Cleaned and Flushed and rerun the test and you WILL see a difference.
So I figured out my problem I forgot I had set my voice codac to 4GV and the air rave doesn't support that. switched it back to evrc-b and all is well.
Sent from my MB855 using XDA App
ghodzilla5150 said:
OK Guys here's the issue. I spoke with Airwave support and he had me do a test:
http://voiptest.packet8.net/
Click the Start Test Button. When it's finished the thing you are looking for the most is Jitter Rate( you will have 5 different catagories). If your Jitter Rate is High (mine was 65ms) you WILL NOT be able to maintain a VOIP call thru the Airwave (it has to be no higher than 5ms). The Sprint Rep told me to call my ISP (TWC) and have them Clean and Flush my line, I did, and my Jitter Rate went down to 1.1ms and my Airwave works GREAT. Have your lines Cleaned and Flushed and rerun the test and you WILL see a difference.
Click to expand...
Click to collapse
I have this same issue - where 50% of my incoming calls never reach me and go straight to voicemail. Other times, I would not be able to call out and other times it would go without doing anything... same goes for incoming.
Spent hours back and forth with sprint tech, with battery pulls, profile updates, power cycling of airvana and phone and reseting airvana and photon - tried switching to "sprint only" / "any cdma" / "automatic" - nothing particularly gave better results.
After the voip test, everything was in range except for the jitter - mine was between 70-300ms and average in between that which you are right about VOIP not being optimal.
I tried explaining this to comcast (my isp) and they had no idea, saving signal, upstream/downstream is good..
*** How or what do you need to do to have them [the isp] "clean / flush" the line? Is there a better technical term to convey to them?
Is this something they do over the phone from their network side? I have a comcast tech coming in, and from what a sprint tech told me - there's a possibility that the cable lines to my apartment may have not been shielded well creating RF/radio frequency interference, which results in high jitter - so it, according to him is a physical issue - not sure.
I have an old samsung voice only airave - and this works perfect without changing anything...
Would love to get the 3g data back on the airvana and have this work.
This is a legit problem. Been dealing with it for about 4 months now. Started out where the everything works great after a power cycle. Then at some point the Nexus S 4G I had would stop working with the Airvana (the new Airave). All my calls in and out were blocked and other times my calls were incorrectly routed.
I was really weird because at times the Airvana would completely kill the radio on the Nexus. I would just have the signal bars with the little x over top. Other times I would roam on Verizon and no one was able to force me back to the Sprint Network.
I actually lost a some business due to my phone not receiving the calls.
However, as soon as I unplugged the Airvan everything went right back to normal.
My wife's Epic worked just fine as did the Hero, Evo and Evo 3D. Thats actually how I got the photon for free. I had just bought the Nexus outright and was not able to return it. My problems were so well documented that a manager called me one day and offered me an Evo 3D as a way of addressing the problem.
After 2 bad Evo 3D's they sent me the Photon. Everything worked well until last weekend. I had to kill the Airvana once again. My calls were getting blocked.
Apparently what has happened is that Sprint pushed an update to the Airvana and some customers will need to have the device reset on Sprints end. I tried resting it on my end and it's a no go. I just have had to much on my plate to call them again and deal with the scripted support.
Honestly, the radio in the Photon is way better then either of the Samsungs and even the Evo 3D. So it hasn't been a huge rush.
Hope this helps. Also thanks for writing this because I thought I was going crazy as Sprint claims to have never seen these problems before.
I even had a Sprint rep tell me he was going to "boost" the signal to my phone so I got better reception in my area.
It's definitely as I agree an airvana issue - as yourself - as soon as I turn off the airvana... everything works fine... or of out of the airvana network.
What was worse is that the trroubleshooting timing - when calling/testing with tech, it works... best was that they thought everything was great when they called to test incoming, A few minutes to wrap up, I asked if they could dial it once more... straight to voicemail I really wish it did get corrected
The 1st gen samsung hasn't given me any problems thus far which makes me wonder what the issue really is... I was given a replacement 2nd gen airvana because we thought the other airvana was going bad or malfunctioned somehow.
The airvana apparently has an "access menu" which I haven't looked at : the ip they gave me : 192.168.17.2 username : admin / password : admin (or blank). They said there weren't many things to change (I can't confirm this) from there ... i,e time zone/date
This ISP clean/flush looks interesting, but I don't know what that entails or how to convey the message to them to do it.
I lost a lot of calls which should have went through - I know that feeling. It's quite a bit of time to reconvey the issues over and over going through the same steps over and over (regardless of previous call log notes) - just hoping, that this time it will work....
Is it maybe a high jitter issue??
If your Jitter Rate is too high, it will NOT keep a constant VOIP call (that's what we are using with the Airwave, VOIP). I just tell TWC to Clean/FLush my line and they know what to do. You can also tell them to Reset your Modem. This all happens on Their end. The can Reset your Modem over their line.
same Issue
I had the same issue, i upgraded from the epic to the motorola photon, when i got home all my calls were blocked and i had no air rave coverage.*99 didnt go through. I went through the settings and did a manuel update to the latest motorola software to address the silent call issue. Then i logged into my sprint account online, and reconfigured the settings to my air rave(its the new air rave airvanna) After i restricted my airvanna air rave to only my cell phone number and my wifes, i turned off my phone and turned it on, and all my problems were solved. If anyone needs help finding the settings for your air rave, let me know, it took me some time to find it, i could help you locate it. It appears we all have indifferent issues with this phone. My problems been fixed since the 23rd of august. Still no issues today.
Right thanks - I had them "reset" and send a "refresh" signal to my modem - but that didn't do anything to the jitter unfortunately... still in the ~70ms range jitter. Is that what you mean then by "clean / flush" ?
Regarding the mention of restricting the your phone number on the website, yes this was a bit tricky to get to - I initially did use this, but removed my #.
I think my apartment complex has so many airvanas around because wherever I walk around to the outside, I am at times connected when I know it shouldn't...
Apparently - if anyone else comes to your residence that has a sprint connection, their sprint phones don't work - the old airave samsung was able to add multiple phone numbers in that situation. I forgot how long it took for the sprint network to accept the guests' phone #'s - but how much can we ask for?
I am not sure if you could add more "sprint" lines to the account if guests arrived with sprint phones to have it work...
Just got my Airave last night the thing is just disgusting! I love ti and couldn't ask for better. Got my own tower in my house. Still connected down the street too. Frickin sweet. No silent calls here, will respond with more use too.
-DJ

Serious issue with incoming calls

I switched from Droid to Rezound a week ago. Never had any problem with OD. But for the Rezound, I have big problems with incoming calls. many times, the calls just go directly to my voice mail. The phone doesn't ring at all. Sometime when someone left a message, I don't get it. No notification from the phone at all. The worst part, when I check my voice mail, nothing is there. Sometime, when the call did come through, I can't hear the caller. All I hear is some clicking sound, or, sometime high pitched noise.
I already had a brand new replacement and also changed a SIM card. But the problem is still there.
I tried everything I can think of, disable sleep mode, disable fastboot. I even disabled the Google Voice service.
I wonder if anyone else is having the same problem? Any help is highly appreciated.
I use Google Voice on my phone as my primary means of performing phone calls or sms messages and have had absolutely no issues at all.
Every once and awhile when I get a call and my phone is in my pocket, I don't hear it because the phone moving in my pocket automatically silences the ringer.. but other than that I have had no problems with making or receiving calls or voicemails through Google Voice on the Rezound.
This only happens to me when I use the dialer command *#*#4636#*#* and set it to LTE only
For some reason this disables voice, not sure if you do that or not
Sent from my ADR6425LVW using Tapatalk
superchilpil said:
This only happens to me when I use the dialer command *#*#4636#*#* and set it to LTE only
For some reason this disables voice, not sure if you do that or not
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
I don't think I used that dialer command. I have no idea what it is. The only thing I used was the LTE OnOFF from the market, which is supposed to be used for TB. I hope that's not the reason everything screwed up. But even it is, it should only to the phone with the app installed, right? As I already exchanged to another Rezound, any side effect should be gone by now.
The LTEonoff app is the same thing, just a shortcut
So if you do set it to LTE mode that's probably why your not getting calls, just set it back cdma/LTE + evdo auto and all should be fine
Sent from my ADR6425LVW using Tapatalk
nickelocene said:
I don't think I used that dialer command. I have no idea what it is. The only thing I used was the LTE OnOFF from the market, which is supposed to be used for TB. I hope that's not the reason everything screwed up. But even it is, it should only to the phone with the app installed, right? As I already exchanged to another Rezound, any side effect should be gone by now.
Click to expand...
Click to collapse
The phone already has the ability to turn this off and on under the network settings. DON'T LEAVE IT ON CDMA WHEN YOU TURN YOUR PHONE OFF OR LET YOUR BATTERY DIE. You have a good chance of going into a bootloop. I experienced different issues especially with data when using LTE ON /OFF so I uninstalled it. Have no issues now. Maybe a coincidence but who cares, you don't need it. I'd ditch the app and test the outcome. Curious myself if that app is causing more problems that people are unaware of.
KORM via the beast known as the Rezound.
txkorm said:
The phone already has the ability to turn this off and on under the network settings. DON'T LEAVE IT ON CDMA WHEN YOU TURN YOUR PHONE OFF OR LET YOUR BATTERY DIE. You have a good chance of going into a bootloop. I experienced different issues especially with data when using LTE ON /OFF so I uninstalled it. Have no issues now. Maybe a coincidence but who cares, you don't need it. I'd ditch the app and test the outcome. Curious myself if that app is causing more problems that people are unaware of.
KORM via the beast known as the Rezound.
Click to expand...
Click to collapse
I only used LTE OnOFF on the original Rezound. Don't have it on the new replacement. So unless it did something to VZW server end, it shouldn't affect the second Rezound. My problem is not that I don't get call at all, it's on and off. Same number call me a minute ago, and I can't hear the caller, but right after he hang up and call me again, I can hear him loud and clear.
The network is wonderfully. I really like this phone and don't want to give it up. Only wish I can get calls in right.

RAZR dropping data

I just got off the phone with vzw about my RAZR dropping data randomly. If your having this problem just download the restore connectivity app. And the tech support guy said that ics is supposed to be released in a couple of weeks but I have my salt ready.
Sent from my DROID RAZR using XDA
Good news yeah I have my doubts too. Ill try that app out maybe it'll help
Sent from my DROID RAZR using xda premium
Just downloaded and restarted my phone hoping this works. I am so frustrated with losing all data connection when I need it the most while my wife's maxx never drops 4g.
Sent from my DROID RAZR using XDA
didnt want to start a new thread, but my phone after the latest update keeps dropping data and im fed up with it. this is the third razr ive had. one for hardware, one for a couple areas of dead pixels or groups of pixels, now my phone wont stay connected to data, just randomly dropping data and then picking it back up. ive had to call customer support three times for it, this time i had to boot it into safe mode, and now get to play the waiting game. ive heard people on here rave about the motorola antennas, but ive yet to be impressed. As far as i can tell thisphone is a complete peace of crap. And verizon support hasnt done anything to fix it. I used to rave about verizons technical support, now it feels like they dont care. After my contract is up bye bye verizon. Bye bye motorola. I would cancel right now and just use my vita with skype as a phone, but i got apps i would miss. Ive had palm pres that have had way better hardware design and build quality then this piece of ****.
I've had four LTE phones now and the data issues existed on all of them but have gotten less noticeable with each passing month (the Droid Charge was a nightmare until the day I got rid of it, though). People treating it as a phone issue cost warranty support money and wastes time- what you need is a network technician, not a refurbished phone.
MillionManMosh said:
I've had four LTE phones now and the data issues existed on all of them but have gotten less noticeable with each passing month (the Droid Charge was a nightmare until the day I got rid of it, though). People treating it as a phone issue cost warranty support money and wastes time- what you need is a network technician, not a refurbished phone.
Click to expand...
Click to collapse
At this point i need a new phone. Ive installed the useless restore connectivity app, tried removing and reinstalling my sim card, and now im running it in safe mode, all verizon ideas from customer support, and except for safe mode cuz ive not had the time, have failed. Im running bone stock non root and cant get anywhere with technicians. As ive said, my phone drops data and then a minute later picks it back up. The latest customer support person thought itmight be a roamong issue, evn though it happens when im not moving, as far as i can tell.
First, what's your signal strength? Anything under ~-95dBm isn't enough to maintain a reliable LTE connection. It'll connect but it will occasionally lose it. This tends to waste battery, as well. When they started rolling out LTE I was on the fringe of the coverage area, but they've updated a few of their towers since then. I will still lose data when driving through certain parts of town, but it reconnects quickly.
As far as the roaming issues go, that's a simple one to rule out. Call back and ask what your PRL should be. If it doesn't match the one in your About screen in Settings, turn the phone off, pull the SIM, power on, and shut down and put it back in- it should update. Doesn't make much of a difference in most circumstances, and the phone is supposed to update it automatically on every boot, but it's worth a try.
If you really just want a replacement phone without any more tech support BS, tell them the phone is overheating and rebooting. They'll tell you to take it into the store, where they will check for water damage and then order you a new phone without any further questions. You could also request to be transferred to Tier 2-- they're the ones that know what they're talking about (generally).
Also, if you have the same issue with 3 different phones, it's policy to offer you a switch to a different model (or an early upgrade, depending on what your contract dates look like) under most circumstances. I will tell you that whatever issues you've been having, if you want a 4G phone, there is no better current combination than Motorola and Verizon. I've seen the alternatives and they're not pretty.
its at 85 in my living room with three bars of data. If it was low coverage it should; especially after the last update; be almost no bars at all and just dropdown to 3g service instead of dropping all data.
keeb119 said:
its at 85 in my living room with three bars of data. If it was low coverage it should; especially after the last update; be almost no bars at all and just dropdown to 3g service instead of dropping all data.
Click to expand...
Click to collapse
I have seldom found that to be true, strangely. Mine will try re-authenticating on 4G two or three times before deciding 3G is better- then it will still toggle back and forth, and every time it switches from 4G to 3G it loses connection for a few seconds. It's an issue with the network architecture more than anything else- eHRPD is a stopgap solution and hopefully will be phased out soon, as LTE becomes universal and LTE-Advanced enters the picture.
oh ok.
You guys are all lucky, I don't even have 4g where I live.
Sent from my DROID RAZR using xda premium
torikorocks said:
You guys are all lucky, I don't even have 4g where I live.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
I can honestly say if they hadn't enticed me with faster datas I would still be using a Droid Incredible. The RAZR is fine-- the 3 other phones I had to go through to get one that worked (and realize it was probably the network all along) weren't worth the pain, though.
MillionManMosh said:
I can honestly say if they hadn't enticed me with faster datas I would still be using a Droid Incredible. The RAZR is fine-- the 3 other phones I had to go through to get one that worked (and realize it was probably the network all along) weren't worth the pain, though.
Click to expand...
Click to collapse
I'm on my 4th razr. The other 3 had dead pixels. But I love my razr.
Sent from my DROID RAZR using xda premium
MillionManMosh said:
I can honestly say if they hadn't enticed me with faster datas I would still be using a Droid Incredible. The RAZR is fine-- the 3 other phones I had to go through to get one that worked (and realize it was probably the network all along) weren't worth the pain, though.
Click to expand...
Click to collapse
same here. If i could activate a pallm pre 3 on verizon id be using that right now. But asit stands, the data speeds are nice, but arent worth it compared to constantly loosing data or all the network troubles verizons had activating there network. Though those are probably from there blazingly fast rollout rather then hardware on there end.
torikorocks said:
I'm on my 4th razr. The other 3 had dead pixels. But I love my razr.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
my second had two dead pixels this one has one but during normal opperation isnt noticable. though im ready to try and trade this for a galaxy nexus or cancel my contrqct and buy one straight from google. the main reason i bought this phone over the gnex was the sd card and thinking that it would be upgraded to ics rather quickly. fhe screen resolution and size are non issues for me. at this point there really isnt a lot to distinguish the screens unless you are a real power user, most wouldnt know that the razr has a lower pixel count and density.

Why all the complaints ? This is a lot to do with user error

I'm stunned at the constant complaints... I believe half of.. everyones issues are due to screwin around and f"n up their phones ,not reading stickies ,,rules , not.knowing...compatibility
The other half is probably defective devices NOT all of us have issues I've had none
The 122.651.3 has bettered the performance no WiFi 3g drop
Great battery from day 1 anyways !!
Root went well on this update providing you follow closely to the procedure.
This device is top notch
Has the s3 spanked
Sent from my EVO using xda app-developers app
My text messages aren't going through and I keep getting an error. I sure hope I am doing something wrong in sending text messages to anyone and everyone on my list.
Network issues.
Welcome to Sprint
I really haven't tinkered with much of anything on my phone and I find the most recent OTA to be MUCH MUCH buggier than the previous version. Before the update I never had Sense crash or any other programs crash. Now they happen once or twice a week (sometimes several in a day). Add that to the fact that I am not S-OFF and I have a loathing hatred for this most recent update.
Rxpert said:
Network issues.
Welcome to Sprint
Click to expand...
Click to collapse
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
JManekia said:
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
Click to expand...
Click to collapse
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Rxpert said:
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Click to expand...
Click to collapse
Thanks for the tips. Is there any way I can check the radio myself with some sort of an app or should I just take it to sprint store?
Rxpert said:
Network issues.
Welcome to Sprint
Click to expand...
Click to collapse
Sorry, but I'm not convinced that my text, roaming and dropped call issues are solely due to the upgrade. You guys can keep screaming that all you want. And I'm not saying that there aren't instances where that's the case. My wife has a shift and isn't experiencing these issues. I've also read about other evo owners with two phones or other sprint phones in their household -- none of which are displaying the same problems.
Again, I'm not saying the network upgrade isn't causing any issues, but it's a bit aggravating to see people post that in every thread containing an issue that can even remotely be attributed to the upgrade like it's gospel.
Sent from my EVO using Tapatalk 2
If you're complaining about SMS issues, missed calls, dropped calls, ect...
Go get your radio tested. It takes 30 minutes at a sprint store. You don't even have to unroot it. Hell, tell them its rooted so they don't mess with the software.
I may try bringing it in tomorrow.
Sent from my EVO using Tapatalk 2
I called up sprint customer service and they were able to refresh it and after rebooting, my phone is able to send and receive text. Can't say it was the phone's fault, so so far this phone has served me well:fingers-crossed:
Yep, pretty odd that my network problems started the same day I bought this phone. Op, Your is working great. Good for you but please don't treat the rest of us as retards. This is my 6th android device. Only one of them wasn't on sprint network. That's only phones I didn't include tablets laying around the house. Nook colors and kfs for the kids and wife.
Sent from my EVO using xda premium
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
Sent from my EVO using xda app-developers app
Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems......... I'm pretty sure that's right? And also if you if you can make calls and not receive calls or text but still have data your on data only o. O
Sent from my EVO using Tapatalk 2
chriswbush said:
Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
This
Yawn.
Sent from my EVO using Tapatalk 2
A lot of the data/sms/call signal issues can be attributed to the current state of network upgrades, though it's obviously impossible to say 100%. In my experience, the network-related things have worked fine from day 1 (July 19th). That said, I have noticed actual system bugs. For example there was a time when I was using Talk (I hardly ever SMS anymore, Talk is way better IMO) and the text in the app became just a jumbled mess of pixels. Took a reboot to fix but it was still weird. And a friend of mine who got his Evo LTE a couple of weeks before me, his phone just started spontaneously overheating all of a sudden yesterday. We suspect a rogue app getting stuck in a loop, but still that's not a good sign; it should have been caught by the OS and at least thrown up a message to kill the offending application. Again, a reboot fixed it but I'm not really keen on that being an actual solution as opposed to a temporary workaround.
00mred00 said:
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
yamaford said:
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
Click to expand...
Click to collapse
If you want to run your own tests, I use network signal info, open signal maps and an app called "network" to find all of this.
I forward everything I find up the chain of command at Sprint but not sure where it goes or what comes out of it
Sent from my EVO using xda app-developers app

[Q] [ATT] Calls shift from distorted to clear

I am on AT&T and this is my second HOX+. The first one had a speaker issue so I sent it back. I did not have it long enough to assess this issue, as I made few calls. At any rate, I am on a college campus in the southern United States. When I am on the phone with my parents, they complain that my calls randomly go to where they cannot hear me like I am stuck in a tin can and that they can hear themselves or some other voice in a fuzzy and distorted echo when they talk, but it doesn't necessarily sound like either of us. Meanwhile, everything on my end sounds just great. (other than the fact that when they start complaining of not being able to understand me I get pissed off that it isn't functioning as it should and a simple call becomes complicated with repeating everything.)
It seems like interference or a bad connection to a tower. I would flash a new radio, but I don't see any of those available for the ATT HOX+. Also, I can't disable the LTE or WCDMA radios and lock it down to GSM for testing purposes in the Phone Information menu like on my Inspire. It doesn't seem to be hardware issues, unless its the mic, because it does it randomly when I have not moved the phone, but if I go outside the building sometimes it jumps to clear like it switched a tower. I thought it was just in the building until today when I called my father and it started doing it while walking about campus.
I am rooted and S-ON, running Elegancia ROM, and currently scaled back to 2 cores using the CoreControl app specifically for Tegra 3 in the HOX forum, but this problem occurred before the root/ROM/CPU Core scaling so I don't know what's up.
So has anyone else ever experienced this? I will try it on a different network when I go home for the break tomorrow. Any and all help is appreciated guys. I really like the phone.
Yesterday I was driving and was on speaker and the other said the same. They heard the voice along with some weird squeaky sound every couple of seconds. Then I turned off the speaker and they said it was clear. I'll try one more time today.
Sent from my HTC One X+ using Tapatalk 2
pradeepd said:
Yesterday I was driving and was on speaker and the other said the same. They heard the voice along with some weird squeaky sound every couple of seconds. Then I turned off the speaker and they said it was clear. I'll try one more time today.
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
Upon delving deeper into the situation, it is DEFINITELY a network issue, not the mic, because as a test I used the voice recorder app which uses the same mic and held the phone like on a call and made a voice recording with the same dialogue that i used to send myself a voicemail by calling my voicemail and pressing two. The one on voicemail was garbled like a robot voice when it could be understood. I said roughly two hundred words and actually understood five of them. That's sad considering I knew what I was saying. The one with voice recorder sounded fine so I thought it might be a matter of the noise cancelling mic at the top of the phone covered by my finger. However, when I tried to input the number for destination mail box into the voicemail prompt, the network apparently started skewing my signal worse. When inputting (number changed for my privacy) 0123456789, the number would be repeated as 10124345677688678989. I remained stationary and kept conditions the same for all tests. I am a polymer scientist, so experiment repetition is part of my daily job. Sound like an AT&T issue that they more than likely will not acknowledge or an offending source of interference on campus that only affects phones with newer LTE radios?
willwalk93 said:
Upon delving deeper into the situation, it is DEFINITELY a network issue, not the mic, because as a test I used the voice recorder app which uses the same mic and held the phone like on a call and made a voice recording with the same dialogue that i used to send myself a voicemail by calling my voicemail and pressing two. The one on voicemail was garbled like a robot voice when it could be understood. I said roughly two hundred words and actually understood five of them. That's sad considering I knew what I was saying. The one with voice recorder sounded fine so I thought it might be a matter of the noise cancelling mic at the top of the phone covered by my finger. However, when I tried to input the number for destination mail box into the voicemail prompt, the network apparently started skewing my signal worse. When inputting (number changed for my privacy) 0123456789, the number would be repeated as 10124345677688678989. I remained stationary and kept conditions the same for all tests. I am a polymer scientist, so experiment repetition is part of my daily job. Sound like an AT&T issue that they more than likely will not acknowledge or an offending source of interference on campus that only affects phones with newer LTE radios?
Click to expand...
Click to collapse
Sounds like a AT&T issue i havent seen any reports of this if you go to settings than to network while your on the phone what is your mobile network type and the signal strength, LTE doesnt do voice over the network so while your on the phone your probably on hsdpa
Andrew149 said:
Sounds like a AT&T issue i havent seen any reports of this if you go to settings than to network while your on the phone what is your mobile network type and the signal strength, LTE doesnt do voice over the network so while your on the phone your probably on hsdpa
Click to expand...
Click to collapse
It's LTE which surprised me at first because the cell networks here are really undeveloped for the most part aside from the large cities.
Here is a radio info screen shot.
Sent from my HTC One X+ using xda app-developers app
willwalk93 said:
It's LTE which surprised me at first because the cell networks here are really undeveloped for the most part aside from the large cities.
Here is a radio info screen shot.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
you phone will switch to a 3g connection as soon as you make a phone call lte is only for data
Andrew149 said:
you phone will switch to a 3g connection as soon as you make a phone call lte is only for data
Click to expand...
Click to collapse
It jumps back and forth from UMTS to HSDPA during a call. I'm not sure which band is the offending network because it was cycling every few seconds.
Sent from my HTC One X+ using xda app-developers app
It cuts out a little in the 3g network of another city when visiting family. Think it's in need of a radio update or what? I don't want to get rid of the phone altogether but me cutting out annoying people when I talk really bugs me. Is anyone else experience call quality issues with ATT?
Anyone? Yes or no is ok I'm just trying to see if its just me. Really confused about this and don't want to send it back.
Sent from my HTC One X+ using xda app-developers app
I've yet to have any issues with call quality aside from the sound being sub-par in bluetooth mode.
While using the speaker and/or speakerphone though everything has been working well for me.
Although I do live in the Houston area and we generally get pretty good cellphone signals in the area. So that may be part of it.
Short answer : No issues so far in about 2 weeks of use.
I've been having similar issues here in Philadelphia. Every time I call my parents they st I sound static-y. I tried calling them on my wife's iPhone 4 and they said it was better but still not great. Woner if it's a combination of the network and the phone's radio?
Sent from my HTC One X+ using xda app-developers app
You guys are probably just in a bad reception area. I know specifically a few areas where i know better to make calls as they will just drop or have terrible reception on any device, just how it works. Now if i was in a known good cell reception area and having these issues, then i would look towards the phone. I've been to many college campus and actually found they all have pretty bad cell reception all over for who knows why. Just some food for thought...
deeznuts said:
You guys are probably just in a bad reception area. I know specifically a few areas where i know better to make calls as they will just drop or have terrible reception on any device, just how it works. Now if i was in a known good cell reception area and having these issues, then i would look towards the phone. I've been to many college campus and actually found they all have pretty bad cell reception all over for who knows why. Just some food for thought...
Click to expand...
Click to collapse
Bad reception area in the the second largest city in my state on a college campus with a -54 dBm signal strength and a repeated problem in two other cities each with -79+ signal? Not likely. Turned out to be hardware. New HOX+ came in today and it works totally fine. It is a refurb though :/ Oh well! It works when both new ones didn't. I'll give it a few days to test out before I go ahead and do the bootloader unlock. Thanks for your input guys. Must have been the antenna messing up with it. I called the ATT rep to put in for the exchange and she told me she couldn't understand me. I told her that was the problem. haha

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