New Owner, Question regarding Social Hub and Samsung Dive - Galaxy S II Q&A, Help & Troubleshooting

Hello,
I just got the phone I'm loving it. It's the international one. I can't seem to get Social Hub to work. When I try to make a premium account, or add a Gtalk account, I keep getting an error. Also, When I go to Samsung Dive, I can't seem to input a postal code during the signup page. It keeps reloading, telling me the postal code is wrong.

A solution
I just had this problem today, googled for an answer, and found your post. After a little trial and error, I noticed that when I inputted a 5 digit code the box was red. When you enter any 6th character it no longer flags red. Simple Solution? Type in your 5 digit zip then hit space bar. It will accept the postal code.
Cheers ,
Shube84d

sieepiestangel said:
Hello,
I just got the phone I'm loving it. It's the international one. I can't seem to get Social Hub to work. When I try to make a premium account, or add a Gtalk account, I keep getting an error. Also, When I go to Samsung Dive, I can't seem to input a postal code during the signup page. It keeps reloading, telling me the postal code is wrong.
Click to expand...
Click to collapse
Have you already tried to clear app data?
In Settings menu => applications => manage applications => all => Social Hub.
If that does not help, try to wipe cache partition in recovery mode (Volume UP + Home + Power).
P.S.: Why using the social hub?
You can create and use your GTalk account with Talk app.
And your email account can easily created and synchronized with EMail app.

Related

[Q] Can't sign up on Social Hub website

I got an e-mail from Samsung saying I'd been automatically registered on the Samsung Social Hub website, but when I follow the link and login, it takes me to a Sign Up page. Unfortunately I can't sign up because when I enter my IMEI number it says:
"This IMEI is not available for the social hub service."
Anyone else had or solved this problem? I tried the Q&A function from the SSH website, but it just gave me an error when I tried to send - hopeless!
Same phone, same problem
Hi Allan
I have the exact same problem. I tried filling out their forms too, but they haven't replied.
you don't need to register?
I use my Social Hub app just fine without having formally registered. And I definitely didn't enter any IMEI number anywhere.
jeanclaudevandamme said:
you don't need to register?
I use my Social Hub app just fine without having formally registered. And I definitely didn't enter any IMEI number anywhere.
Click to expand...
Click to collapse
Yes, you're right - I don't need to register. But I *want* to register!
i cant register neither, also i can't use my IM app, shows error

Samsung Dive doesn't seem to work for me.

I activated it on my phone for the first time, had to create an account and everything. I then visited the samsung dive website, finished filling in all the details, and now it won't allow me to access any of the features of samsung dive. It merely shows me a large blue button labeled "Register your mobile phone now!" upon logging into the dive website. The button does nothing when clicking on it.
Yes, I have the option enabled on my phone to remotely track it and such.
Why isn't it working for me?
And I've done numerous searches, but found no answer.
Did you give your phone number starting with the + (ie +44 for the UK)?
fred_up said:
Did you give your phone number starting with the + (ie +44 for the UK)?
Click to expand...
Click to collapse
The only time I provided a phone number was during account creation, I didn't realize I had to enter my device specific number for that?
I ended up including a home phone number when registering my samsung account.

[Q] Google marked blocked !

A very stupid problem happened to me and caused no access to Android market (Google play) and to all my purchased applications. I will explain, maybe there is someone who has an idea how to solve this.
I bought my Moto ATRIX 4G one year ago in US and registered it to google (gmail, market, google+) using my AT&T mobile number I got with the phone. As I am only from time to time in the US, I unlocked the branding to AT&T, got root access and unblocked the bootloader. Here at home I use the ATRIX with my Portuguese sim card.
In the meantime google changed the access to market, gmail etc. by adding this additional security with a code (called two step something) sent by text message. So you need username, password and every 30 days (?) this code from google.Unluckily this code is sent to my AT&T (US) number only. That time I forgot to register a second number to get the code. My AT&T sim card has no rooming (it is a prepaid one) so I can not use it here at home to get the code.
Last week I flashed my ATRIX to cyanogen(mod) ROM. After flashing your ROM you have to install again (or restore from a back-up) your applications. Anyway for the purchased applications (and I have about 30 ones !) you need to have full access to the market to prove (load) your licence key even you restored them from a back-up.
Here I am stuck now. My access to the marked is blocked due to the missing code sent by google. I tried everything to get access:
- About 10 emails to google. They are always responded by an automatic feedback.
- There is some kind of form you can fill to prove that you are the owner of the account. Not worked.
- Tried to register my Portuguese phone number to get the code on this number. No option to register a second number now.
- I tried the Google Authenticator. The created code is not working for me.
All feedbacks from google refused to activate my account.
Of course I can wait an other two month still I am back in the US and can get the code, but this isn't really satisfying. Not to be missunderstood: My username and my password are OK and accepted. Only this code is missing.
In my opinion this is a very bad situation. I have purchased all these applications from the market and now I am blocked to use / download / re-install them by google.
Do anybody had a similar experience ? Is there any contact (telephone, email, ...) with google, where I will not get an automated feedback. Your help is greatly appreciated.

Gmail Account Hijacked - including Google Play Store

Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
starfcker69 said:
Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
Click to expand...
Click to collapse
I have the IMEI # of the phone added to my account, also the model number (registered in Russian Federation). Could the IMEI be useful? I can PM if interested.
Imeis are quite useful to many people...Just don't pursue this on xda.
Sent from my Galaxy Nexus using xda premium
My account too was almost hacked.
I signed into youtube and a notice was shown that someone from ip in china tried to log into my google account and it denied them and i changed my password. No weird apps nothing.
The thing is probably the app you downloaded.
Just because it has 100 downloads doesn't mean its malware but you need to check permissions always.
Even big games like "Paper Toss" has been know to sell peoples info to companies.
When you read permissions. There should be a list of all the options the app requests.
Be Smart. If you download a calculator, It shouldn't have access to your personal identy, messages and the big key is internet access.
If you download a calender it may need access to contacts but it it also needs internet access, its probably is storing your contacts and sending them out to a site that then sells to a company and lastly, your grandparents receive phone calls asking if they want to buy a service and use your name as who referred them.
Also. rooting is a good option. With an app on here called pdroid or droidwall you can download those apps but it will alert yyou when the app wants to use a permission (like internet) and gives you the option to allow or deny.
good luck
I have one update. I think that after I changed my password and went to two step verification, the purchases of "free" apps and media stopped. It's been four days and nothing new added. So far so good. Thanks for the replies. BTW, Google of no help.
I'd still like to know how the Gmail account was compromised - I may never know.
similar thing just happened to me (Galaxy Note) appeared on my account from no where. When I contacted google if they can help or if they are interested in tracking him down, all they said was we cant help you. And change the pw. Obviously I know that I need to change the pw. I know Apple would have tracked it down somehow if it was an iphone. My pw has 22 characters number letter symbols yet it was hacked.
Since google is not helping me I installed Android Lost app on this NOTE and waiting to get a location update via email. I know it wont do anything much and I cant do anything against him or her since no paid apps were downloaded. Still I would like to do something to crooks like this. He only had 6 apps installed (facebook,viber candy rush) and terminal emulator (which worried me).
I really hope that Android close their unlimited backdoors in the OS.

[Q] Need SIM to sign in to google account?

So, a few months ago, I tucked my Amaze 4G phone away b/c I got a new phone with a different carrier. I reset it too and so all my accounts were removed. I doubt I threw out my SIM card, but, it's not in my phone, I probably put it away somewhere.
I then read about how I can use my old phone as a GPS. I first had to root my phone.
So, I found this forum and I got to step 3 based on this thread:
http://forum.xda-developers.com/showthread.php?t=1426377
I did get a successful message (I can't remember the message now, but, it seemed successful), but, what exactly does it do? Should I have an extra recovery file on my computer or phone? I don't see any new file created on my computer. So, I just want to make sure it worked properly before moving on.
At the same time, I tried logging into Google Play using the app, it doesn't work. It says username and password mismatch. I tried it using my browser and I can log in. Does it have to do with not having a sim card. Do I have to have a carrier to log into Google Play app. I tried adding the account in the the settings and it still says I can't log in. Any ideas. I tried countless times, it can't be a username / password mismatch. I tried it several times on the browser without a hitch. Why is that?
I'd like to install a gps app on my phone, but, I can't log into the Google Play app.
play
mordsith said:
I can't log into the Google Play app.
Click to expand...
Click to collapse
So you're connecting over wifi? The sign-in may not work from a phone until you've told the setup app to try again, then press settings before inputting username/password, and selecting browser log-in.
The browser will open on your phone, and you can sign-in that way. You most likely had 2-step authentication enabled, and the sign-in setup doesn't account for that, thus the browser. The second part of the verification will be whatever you've set up with google for the second step--be assured though that if it's a code texted to your phone, you can't receive it on an old gsm phone without a sim card--you'll have to receive it on the new phone, then input it into the field in the old phone.
Can't log into Google Play
pbergonzi said:
So you're connecting over wifi? The sign-in may not work from a phone until you've told the setup app to try again, then press settings before inputting username/password, and selecting browser log-in.
The browser will open on your phone, and you can sign-in that way. You most likely had 2-step authentication enabled, and the sign-in setup doesn't account for that, thus the browser. The second part of the verification will be whatever you've set up with google for the second step--be assured though that if it's a code texted to your phone, you can't receive it on an old gsm phone without a sim card--you'll have to receive it on the new phone, then input it into the field in the old phone.
Click to expand...
Click to collapse
I see, that worked. Thanks.
I guess I'll put my other question in a separate thread.

Categories

Resources