I am having an issue when I reboot my photon it will revert back to its original phone number. I was issued a number when I initially activated the device. I was still a verizon customer and was giving sprint the 30day trial. Since then I ported my number over to sprint and ditched verizion. Ever since I have discovered that my phone will revert back to its original number vice the one that sprint has registered to my ESN. I have to manually enter the MDN and MIN into the service programming menu after entering ##MYMSL# to make things work the way they should. Is there a config file somewhere that I can edit to remove my old MIN and MDN and make my current setting stick? I am on the current stock rom rooted and am very comfortable in a terminal window if that helps.
I had this happen with a motorola xprt. I had to take it to a tech center and they programmed in a different MDN. I dont know what else they did but after that I didnt have a problem. The tech said it is a known issue with motorola phones.
Sent from my MB855 using xda premium
MedicStuder said:
I had this happen with a motorola xprt. I had to take it to a tech center and they programmed in a different MDN. I dont know what else they did but after that I didnt have a problem. The tech said it is a known issue with motorola phones.
Sent from my MB855 using xda premium
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Basically this. Any Sprint store should be able to fix this. Make sure its a Sprint store that has repair abilities (Sprint notes this on their website store locator).
You probably can also fix this with CDMA workshop, but honestly, going to the Sprint store is easier I think.
Thanks for the replies. I will try out cdma workshop to see what is in there. If I can't figure out out I will head to the sprint store and have them take a look at it.
Is they a risk of data loss if I take it to a sprint store?
Sent from my MoPho. All typos are the phones fault.
Related
I know there are a lot of threads and tutorials on how to do this, but my question is who is currently using a Sprint Touch pro with verizon and how are you doing it? I read that verizon blocked the way that everyone used to do it with *228 option 3, and I wanted to know if there was an alternate way of doing it before I go and buy one.
I am right now, got mine in while the loophole was still open. There is a way to have the esn added by calling cust service but it may take numerous calls to find someone who knows how to add the esn into the system. I am thinking of selling mine. I wonder if it has been on the account once if it will be able to be activated like normal since it was in the system once? I may toy with this and reactivate my vogue then try to reactivate my tp. Might be a plus for a selling point if i can...
No it wont reactivate, if you used the loophole and switch devices it will not reactivate.
Trust me I did this and had to do an ESN repair to get it working again.
I have been looking at the specs for the alltel TP and it seems that they are really similar to Sprints, and if it is known that a sprint TP will not work with verizon anymore i will just get the Alltel one. since verizon bought them it should be easier to add the Alltel one than the sprint one, they might not like it and try saying they can't but I am sure I can get them to do it. thanks for all your help.
RE: Alltel TP on VZW
No Dice on the Alltel Touch Pro on the VZW network! At least for me.
I think the sprint touch pro will work on vzw. The main thing is to setup the phone first and then some how get them to add the esn. That is what i had to do to get alltel to add my sprint touch pro.
you just need to quote the CSA to them that states that you can use any CDMA compatable phone here is the quote from their CSA "Your wireless phone is any device you use to receive our wireless voice or data service. It must comply with Federal Communications Commission regulations and be compatible with our network and your Plan. Whether you buy your wireless phone from us or someone else is entirely your choice. At times we may change your wireless phone's software, applications or programming remotely and without notice. This could affect data you've stored on, the way you've programmed or the way you use your wireless phone. If you purchased a wireless phone (other than a "global phone") from Verizon Wireless for use with a plan with a minimum term and want to reprogram your phone for use with another wireless carrier network, the default service programming code is set to "000000" or "123456." Verizon Wireless in no way guarantees that your Verizon Wireless phone will be capable of being reprogrammed for use with another wireless carrier network after the service programming code is entered, or that another wireless carrier will accept your device for use on its network" this is the post that I found. http://forum.ppcgeeks.com/showthread.php?t=75164&page=2
I work for verizon and they have this 'come one come all' but it only depends on the person you get as a CSR. There is a request form where you can fill out the phone make, model, and ESN and email/fax it into the people that actually do it for you. I've performed the request without fail. If I can remember to get the request form, I'll post it here as soon as I can.
if you know how to get the esn added, i would love to find out. i went round and round with verizon customer service, sales, tech support and store reps about trying to get a sprint mogul setup for my girlfriend. everyone kept telling me it couldnt be done or they dont do that. found the entry in their websites faq that states they do before anyone would listen to me. was finally told i had to send the phone to their development evaluation center before they could activate it, and that it would take three weeks! so if you have an easier way, please, enlighten me! ps..didnt mean to jack the thread
coppertop24 said:
if you know how to get the esn added, i would love to find out. i went round and round with verizon customer service, sales, tech support and store reps about trying to get a sprint mogul setup for my girlfriend. everyone kept telling me it couldnt be done or they dont do that. found the entry in their websites faq that states they do before anyone would listen to me. was finally told i had to send the phone to their development evaluation center before they could activate it, and that it would take three weeks! so if you have an easier way, please, enlighten me! ps..didnt mean to jack the thread
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all they will do is change the settings to be compatible with their network, nothing that you can't do yourself. here is some info about how to do it yourself.
derynhaze said:
I work for verizon and they have this 'come one come all' but it only depends on the person you get as a CSR. There is a request form where you can fill out the phone make, model, and ESN and email/fax it into the people that actually do it for you. I've performed the request without fail. If I can remember to get the request form, I'll post it here as soon as I can.
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that would be greatly appreciated. Thanks
can someone add my esn or point me in right direction?
please i have had this phone for weeks and havent got any where
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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Sounds like either the phones is still activated under his account which this can happen.
Or the ESN is cloned I doubt it but you never know.
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
aamir.m.ali said:
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
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That's why alot of folks flag the people who are trying to clone phones on xda some folks try to clone the evo 3d to work on boost mobile or other places.
It's also illegal to clone the ESN. If sprint activated it on your account and the number still pops up then it's cloned from what I have read and understand.
That's what sucks when people clone stuff messes up phones and then they rip folks off.
I would talk to sprint and see why it keeps doing that they may swap it out if you have TEP or if it's cloned they may look into it and call the owner.
I always buy my phones on EBAY due to buyer protection. If someone shafts you you will get your money back along with ebay steppin in to deal with the issue..
Did you have the Sprint employee activate the line? If they checked the ESN of the phone, they would have seen another line attached to it.
Does the hex and Dec in the about phone section match the physical numbers under the battery?
Let me know and I can maybe do further research on it...
Sent from my PG86100 using xda premium
And there is "no way" to determine if a phone is rooted according to Sprint.
I would personally take it to a service and repair location and have them take a look at it, if you don't have TEP they should still swap it for 35$. Or have an answer as to what's going on.
Sent from my PG86100 using xda premium
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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When they had you try a factory reset, was it via the phone OS (Home>Menu>Settings>SD & Storage>Factory Restet) or was it via the dial pad ##786#, edit, MSL/master subsidy lock? Have you had any luck, taken it to a repair store?
Can I go in and get my phone repaired in the store with my phone being rooted?
Sent from my EVO using xda premium
I always have. If it's a hardware related issue then they usually don't fuss about it.
when i go they dont care but just make sure you have a rom where everything is working
Yeah good call, I always have it on a stock rom when I go in.
Worst thing about doing this is that they could blame your root access for whatever your problem is
Sent from my EVO using xda app-developers app
Depends on the store, the two I go to never say a word about it. I've read different though.
call the store and ask them. the one by me has no problem with a rooted phone as long as it not a software related issues.
popper668 said:
call the store and ask them. the one by me has no problem with a rooted phone as long as it not a software related issues.
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metalfan78 said:
Depends on the store, the two I go to never say a word about it. I've read different though.
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That sounds about right. I've heard it both ways.
aFoodStampBaby said:
Can I go in and get my phone repaired in the store with my phone being rooted?
Sent from my EVO using xda premium
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It's in Sprint's policy to work on phones even if they are rooted or unlocked. They are supposed to triage and repair them just as if they were not rooted. Their policy says to warn the customer of the dangers of rooting a phone but to repair it as though it's not rooted.
If a store consultant tries to argue with you, tell them to look at their M&P's regarding repairing rooted/jailbroken phones. If they refuse then ask for a manager or lead consultant and ask them to do it.
As an employee of a Sprint Store, I can tell you that I have no issue servicing rooted phones. Our SAR has given us blanket authority to work on, or if necessary exchange rooted devices. Rooting voids the warranty with the manufacturer, but not with the sprint repair programs.
jrgalioto said:
As an employee of a Sprint Store, I can tell you that I have no issue servicing rooted phones. Our SAR has given us blanket authority to work on, or if necessary exchange rooted devices. Rooting voids the warranty with the manufacturer, but not with the sprint repair programs.
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I'm S-OFF and something weird happened and zeroed out all my mobile network settings, including me ESN/MEID. Would a sprint store even touch this?
You may want to check in the hboot downgrade thread.
Sounds like your file in one of the partitions got corrupted, but you can use a hex editor to restore it with your ESN #'s.
Pretty sure you can fix it, if willing to do the work and ask for help nicely.
evilmm85 said:
I'm S-OFF and something weird happened and zeroed out all my mobile network settings, including me ESN/MEID. Would a sprint store even touch this?
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I repeat what I said: "It's in Sprint's policy to work on phones even if they are rooted or unlocked. (s-on or s-off doesn't matter. most sprint tech aren't even going to know what that means) They are supposed to triage and repair them just as if they were not rooted. Their policy says to warn the customer of the dangers of rooting a phone but to repair it as though it's not rooted.
"If a store consultant tries to argue with you, tell them to look at their M&P's regarding repairing rooted/jailbroken phones. If they refuse then ask for a manager or lead consultant and ask them to do it."
But I also agree with doitda and that you can probably fix it.
My daughter got duped and bought a stolen SGII for Boost Mobile (the previous owner's service was still active when she got it). Is there a way to re-flash it or hack it so it can be activated on her Boost Mobile account? If not, is there a way to flash/hack it to run on Sprint, Verizon or Credo Mobile?
Thanks in advance
I'm sure what you want to is illegal.
Contact the owner and return it.
I has a sig
neuropsychosis said:
I'm sure what you want to is illegal.
Contact the owner and return it.
I has a sig
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Okay, well forget the "illegal" part (altering the MEID/DEC). It appears its common to flash phones TO Boost from Sprint and Verizon, but not the other way around (FROM Boost to Sprint and Verizon) - is this a correct observation? Even if I could flash from Boost to Sprint and Verizon, would I be able to activate the phone given that its not able to activate on Boost?
Oh and we did contact the owner, but since she promised to smack the ish out of my child so there goes being nice.
What does the sticker on the phone chassis under the battery say ? Irrespective of that, it's an issue to sort out with the carrier given it's obviously IMEI blocked. There is nothing 'legitimate' you can do to fix it, and talk of anything 'not legitimate' is not allowed here.
DiGiTY said:
Okay, well forget the "illegal" part (altering the MEID/DEC). It appears its common to flash phones TO Boost from Sprint and Verizon, but not the other way around (FROM Boost to Sprint and Verizon) - is this a correct observation? Even if I could flash from Boost to Sprint and Verizon, would I be able to activate the phone given that its not able to activate on Boost?
Oh and we did contact the owner, but since she promised to smack the ish out of my child so there goes being nice.
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Yeah..previous owners are like that.
Sent from the little guy
Contact the owner and return it
or just have a lucky chance to bump the IMEI with generic one....or else sale it oversea....at least you get yr money back
illegal, thread closed. Also IMEI changing is illegal in most countries so discussion on this isnt allowed either.
I am getting kicked off of Sprint's network because I moved out of service range. I was about 4 months into a 24mo contract when I moved, so I was not about to terminate that contract. I just now got the letter stating that my line is being disconnected.
I would like to keep my HTC Evo3D phone but move to a Verizon account. I have been searching to find out if this is possible and I have turned up many differing responses. I am hoping to get a definitive answer here. I have seen that it is NOT possible, and that it is illegal.
I have also seen that it IS possible, but I can't find any walkthroughs with the actual EVO3d that I can use.
Granted this phone isn't worth a whole lot anymore, but I can't go and spend $200-300 on another phone right now when I have a perfectly good one. Is anyone willing to give me an honest opinon on my problem?
The device can be flashed to Verizon, but you will probably have to do it yourself. Most contract providers don't do flashing.
phone: HTC EVO 3d flashed to cricket
H-Boot: Jbear 1.50
ROM: Dirty Unicorns
phone: HTC one v cricket
rooted and romed
ROM: provisions
I heard Verizon prepaied allows sprint esns. Dont know the truth behind it. Call and find out. Let us know what they say. But as far as flashing goes its easy to do. It's the esn that is the tricky part.
Sent from my HTCEVOV4G using xda premium
I talked to a rep today and the info Is false
Sent from my HTCEVOV4G using xda premium
liljoka166 said:
I talked to a rep today and the info Is false
Sent from my HTCEVOV4G using xda premium
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If your phone is being disconnected by sprint, then the esn is good as there is no outstanding balance on the account nor the phone has been stolen. Flashing is possible, but youll have to flash the phone manually and get a donor phone for the account to activate the other.
ipagan10 said:
If your phone is being disconnected by sprint, then the esn is good as there is no outstanding balance on the account nor the phone has been stolen. Flashing is possible, but youll have to flash the phone manually and get a donor phone for the account to activate the other.
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i your using a donor phone it shouldn't matter if the esn is clean or not because you are changing the info in the phones
liljoka166 said:
i your using a donor phone it shouldn't matter if the esn is clean or not because you are changing the info in the phones
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not exactly, you see the donor phone will be the one that will be activated, but you need a clean esn to flash the phone properly to another carrier otherwise, the phone will be flaged, once the phone is flashed, you just need to update the info of your account with the phone you wish to use and wala, its done and you have vzw service on a sprint phone.