As title says, there were some pre-release models launched on some Optus dealers, which is believed to be dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
This is probably the best post on the Razr Forum..
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
Motorola actually has responded about the "black blotches" here https://supportforums.motorola.com/thread/61777?tstart=30 stating it's not a defect. The app drawer stutters a little even on builds 10/26 and later, I think it's just due to the coding not being as refined as it could be. The app drawer stutters slightly when you first scroll the app drawer left to right, but after that there is no more lag/stuttering. The screen will have a slight bluish tint to preserve the life of the blue pixels/subpixels, but the screen shouldn't have a green tint. Another issue I identified not sure if it's normal or defect.. There is a tiny bit of light from the search capacitive bleeding out into the lower right corner. I noticed this while watching netflix and looking at darker backrounds. A few others have confirmed this and their replacement has this as well, but others state they don't see this. Wonder what is the deal here .
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
Droidel said:
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
Click to expand...
Click to collapse
No if it's the 26th and later it's not pre-release. Anything before 10/26 is a pre-release model.
Droidel said:
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
Click to expand...
Click to collapse
Yours is not a pre-release, but if you suffer from any of the above defects, may very well be.
Oct 26 build razr's seem to have none/close to none of the defects above, which is why it is unfair that we shouldd be using a pre-release.
At the moment, my razr is being inspected at the service centre, will report back soon and share the news with you guys.
Mine was on the 25th, but I rooted, still good to send back???
Sent from my XT910 using XDA App
And to note, I notice the back screen, the camera, and the laginess, I do not notice the screen very much. Where did you get this info anyways? P.S. I'm on Rogers as well.
Sent from my XT910 using XDA App
lol damn I ran to my razr without even being finished reading your post in full, whew oct 26 for me.
Mines oct 26th and I have the screen issues.........
Sent from my DROID RAZR using Tapatalk
Mine 19 October and I have screen issues
Sent from my XT910 using XDA App
Build Date is 29 Oct. Have this screen issue. No lags found at app drawer scrolling.
Here is my post regarding screen: http://forum.xda-developers.com/showpost.php?p=19394445&postcount=8 I think its more a usual behavior for most RAZR's OLED displays as motorola support team says. I've not heard that someone does not have this issue.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
Is this concern also the EU razr?!
My data built is 17 Oct...but I don't have those problems..or at least I can recognize them
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
nailll said:
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
Click to expand...
Click to collapse
Yes I ve tried but can't see problems with the screen...in the other hand, I have fuzzy camera and some other minor bugs in smart actions...
---------- Post added at 11:17 AM ---------- Previous post was at 11:14 AM ----------
..and sorry for the question but, can I ask you where did you find that build date before 26 Oct is a pre release? On Motorola website?..just to can prove to my seller the this is not the definitive
nailll said:
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
Click to expand...
Click to collapse
651.73.15.XT910.Retail.en.FR here, build date 17 Oct.
No screen issues with black pictures... probably UK release is different (in fact those have a different boot animation)
matticala said:
651.73.15.XT910.Retail.en.FR here, build date 17 Oct.
No screen issues with black pictures... probably UK release is different (in fact those have a different boot animation)
Click to expand...
Click to collapse
My razr is like yours..did you buy on Expansys?..me and other people who got the same razr,have problem with trigger location..is this because is a pre release? Do you think Expansys will substitute our razr?
mattiacris said:
My razr is like yours..did you buy on Expansys?..me and other people who got the same razr,have problem with trigger location..is this because is a pre release? Do you think Expansys will substitute our razr?
Click to expand...
Click to collapse
Yes, got it on Expansys
Actually smart actions doesn't activate GPS...but I'm at work, closed building. I'll test it more...
EDIT: Confirmed, Smart Actions doesn't activate GPS... the curious thing is you can't use position if you havent't wi-fi enabled.
About Expansys, I think i'll contact their quality service again (did it already because they missed car charger at first) noticing this situation. They won't be happy about this...
UPDATE: Just informed Expansys, let's see how they reply
I've got this reply on the "black screen" issue from retailer:
We have not heard of this issue before. However, it may be related to the glue that is used to stick the screen down. I know from past experience that AMOLED screens have been know to have yellow or red tinges which can be noticeable on a white screen. This colouration does fade in time as the glue dries fully. I suspect this may be a similar issue with your phone but cannot be certain.
Click to expand...
Click to collapse
From my previous posts I've attached image which really seems like glue have not dried up. What do you think about such opinion?
Also here is similar problem on android central forum:
http://forums.androidcentral.com/droid-razr/132871-black-screen-blotchy-bootup-wallpaper.html
And here is a similar issue discussed with SGII:
http://forum.xda-developers.com/showthread.php?t=1217047
matticala said:
Yes, got it on Expansys
Actually smart actions doesn't activate GPS...but I'm at work, closed building. I'll test it more...
EDIT: Confirmed, Smart Actions doesn't activate GPS... the curious thing is you can't use position if you havent't wi-fi enabled.
About Expansys, I think i'll contact their quality service again (did it already because they missed car charger at first) noticing this situation. They won't be happy about this...
UPDATE: Just informed Expansys, let's see how they reply
Click to expand...
Click to collapse
great!! if you don't mind, let me know what they told you about! I think I should call me either...
Related
Hello, So I have to exchange my Vibrant for a problem not related to this, but I'm reading all these people complaining about hardware locked 3-button issue on their phone. I don't know how many people are just doing it wrong, but I would like some feedback. Does this problem only concern a certain shipment batch? If so what dates?
My current vibrant goes into recovery and download mode using 3-buttons with no problem. I only have to use my usb cable attached to computer to get into download mode, and use 3 buttons.
Which shipment dates are having this problem or is it just every vibrant being released now the same? I just want to make sure I don't get a new phone with this problem.
Thanks
the hardware lock seems to be pretty random. many people are saying they are having troubles with newer vibrants but other people say they have vibrants with box-dates from sept. that have no hardware lock problems at all.
personally, my vibrant is an older one from 7/16/10. it's having hardware lock problems.
Mine was 8/10 and had the issue with recovery only...luckily, I bricked it so a new one is on its way via warrantee.
I just replaced my vibrant because of water damage.
My first one was really slow connecting to the market, wouldn't work properly with my car Bluetooth, and was impossible to get to boot into recovery.
My new one works perfect.
So there are definitely differences between the phones.
TheSneakerWhore said:
a new one is on its way via warrantee.
Click to expand...
Click to collapse
same here, i couldnt do anything to fix the status of my phone. i had to get in touch with tmobile to get a new one sent out. it would be nice if i could find a solution to my problem before it arrives tho. not having a cellphone for a week is going to be harsh and cause many problems for me. i guess thats what i get for ****ing with my phone :-O
both mine and the wifey has box date 8/21.. no problem on accessing DL mode or recovery mode..
karmasore said:
same here, i couldnt do anything to fix the status of my phone. i had to get in touch with tmobile to get a new one sent out. it would be nice if i could find a solution to my problem before it arrives tho. not having a cellphone for a week is going to be harsh and cause many problems for me. i guess thats what i get for ****ing with my phone :-O
Click to expand...
Click to collapse
T-MO gave me a loaner phone...it's a pile, but it makes calls.
Henchman said:
I just replaced my vibrant because of water damage.
My first one was really slow connecting to the market, wouldn't work properly with my car Bluetooth, and was impossible to get to boot into recovery.
My new one works perfect.
So there are definitely differences between the phones.
Click to expand...
Click to collapse
good to know but can you provide box dates lol
I've read people with phones made after 09/01/2010 with recovery mode problems and I've read those with phones made before 09/01/2010 that recovery mode works fine via the three buttons which completely contradicts my personal experience.
But since you're asking, FWIW, I've tested five of them and here are the results along with date codes.
07/15/2010 - 3 Button recovery/download worked
08/15/2010 - 3 Button recovery/download did not work
08/16/2010 - 3 Button recovery/download did not work
09/01/2010 - 3 Button recovery/download worked
09/08/2010 - 3 Button recovery/download worked
I don't think there is any rhyme or reason regarding dates. I think it's ****ty Samsung quality control. Speaking of QC, two of the five Vibrants had wobbly/rattling volume buttons and one had a broken USB port.
08/13/2010 here no recovery, it just bricked so i'm getting a new one... anyone here had problem with having to pay for shipping? they were telling me i had 2 options, pay $10 for 5 day shipping or $20 for 2 day shipping... i'm like **** THAT i haven't even had this phone for a month yet... u guys should be paying for that **** for selling me a defective phone... and with that they waived the shipping fee... i gotta ask though, how do u guys get the exact date of the phone? sure my battery shows 2010.08.13 but the only date i could find on my phone was 10.08
ookas said:
08/13/2010 here no recovery, it just bricked so i'm getting a new one... anyone here had problem with having to pay for shipping? they were telling me i had 2 options, pay $10 for 5 day shipping or $20 for 2 day shipping... i'm like **** THAT i haven't even had this phone for a month yet... u guys should be paying for that **** for selling me a defective phone... and with that they waived the shipping fee... i gotta ask though, how do u guys get the exact date of the phone? sure my battery shows 2010.08.13 but the only date i could find on my phone was 10.08
Click to expand...
Click to collapse
Date should be right on the box sticker. The date on my phone itself says "10.09" but on the box it says 09/08/2010. Out of curiousity, how did it "just brick"?
My box has a shipping date that is 7/02/2010. So my vibrant was I'm guessing part of the first batch. I have no problems here. Recovery and Download Mode work fine.
do late september dates have the problem?
07/01 - No problems
07/24 - No problems
Dates don't mean anything this been going on since July. I had 2 with August 28 date that worked and one at store with Sept date and didn't work.... like sabooher said on page 1 he had Sept that worked and August that didn't. That's opposite of my results
Starting to wonder if they are even locked, sounds more like a defect. Even T-Mobile considers this a defect and will exchange
Sent from my SGH-T959 using XDA App
i called samsung for warranty because i bought mine third party, and they emailed me a shipping label. I hope they can fix it. The maximum time they quoted was 17 days. I think im going to mail it in and hopefully they can fix it. But, How can i find out the date of my phone and has anybody else exchanged through manufactures warranty?
Product Symptoms : Technical Inquiry/Internal Menu/Software Reflash - FOC/No fee this is what was emailed to me. I really hope they dont send me another hardware locked phone.
demo23019 said:
Dates don't mean anything this been going on since July. I had 2 with August 28 date that worked and one at store with Sept date and didn't work.... like sabooher said on page 1 he had Sept that worked and August that didn't. That's opposite of my results
Starting to wonder if they are even locked, sounds more like a defect. Even T-Mobile considers this a defect and will exchange
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
This is strange, how man Samsung get your QC under control!
you think late sept or now early oct shipments will have this issue?
07/08/2010 - Mine isn't hardware locked!
Sent from my SGH-T959 using XDA App
what about late sept early october?
Okay so I wanted to make a thread to see how many other people have stuck or dead pixels on their Rezounds. Please list how many phones you have had to exchange, and if the issue has been resolved or not. I just want to see if this is a widespread isssue, and we can notify HTC.
Phone #1 - Dead pixel replaced at store
Phone # 2- Given in store with dead pixel (rep denied seeing the dead pixel)
Phone # 3 - After getting another in store and hours after leaving the store a pixel popped up in the corner of the lower right screen :/.
Phone # 4 - All is well.
Mine has a dead pixel. It's red and in the upper right corner. You can't really see it during the day, but it sticks out at night. I already went in to the store and a girl working there confirmed that she could see it also(although she struggled). I decided to hold off for now though as I got it from Best Buy Mobile & have 30 days.
The 1st unit I tried did have a dead pixel right in the middle of the display, but the 2nd unit does not (I checked).
Seems like this is a widespread issue. I do have until the 22nd (tomorrow) for my 14 days. Idk if I want to go back into a store and pray for a good rep that isn't blind and can spot the dead pixel that is sticking out like a sore thumb.
Has anyone used one of the pixel fixer apps on the market with success?
zetsumeikuro said:
Seems like this is a widespread issue. I do have until the 22nd (tomorrow) for my 14 days. Idk if I want to go back into a store and pray for a good rep that isn't blind and can spot the dead pixel that is sticking out like a sore thumb.
Click to expand...
Click to collapse
Didn't Verizon say you have until Jan to return/exchange the phone if you purchased it on Nov 15th and on. Minus 35 restocking fee.
SamsungVibrant said:
Didn't Verizon say you have until Jan to return/exchange the phone if you purchased it on Nov 15th and on. Minus 35 restocking fee.
Click to expand...
Click to collapse
I came form the RAZR which I pre-ordered and it shipped out on 11/9. So that was before they offered that promotion . So 14 days is counted out form the 9th, so the 22nd is my last day 8(.
zetsumeikuro said:
Has anyone used one of the pixel fixer apps on the market with success?
Click to expand...
Click to collapse
I tried something called Pixel Fixer 2.0.0 and Dead Pixel Detect & Fix but neither helped at all.
The pixel seems to be vanishing for me slightly and slowly. I have been switching inbetween these two. Dead Pixel Detect and Fix and Pixel Curer. Dead Pixel Detect is full screen and Pixel Curer is section by section. Give em a shot see if they help your stuck red pixel.
Updated in OP. THREE Rezounds in a row with stuck pixels fail. I didn't have any defects with my RAZR just the fact that it had horrible battery life.
damn dude, that sucks..that's some bad luck. i've got mine from day 1 and i've checked with programs and i have all my pixels fine. HTC must be made aware of these defects!
jayochs said:
damn dude, that sucks..that's some bad luck. i've got mine from day 1 and i've checked with programs and i have all my pixels fine. HTC must be made aware of these defects!
Click to expand...
Click to collapse
Yeah it's very annoying the fact that I would get THREE defective phones in a row. I'm going to try a few pixel repair programs but I doubt it'll work. I don't know if I want to deal with the whole warranty exchange process again. But it is extremely disappointing a screen of that caliber will have stuck/dead pixels. I could wait to see if it gets unstuck, but the longer I wait the higher chances the device I get will be a refurb from warranty.
That's surprising to hear. I've looked at dozens of Rezound units and have never seen a dead pixel. If you see this, please immediately contact your Verizon customer support to inquire about a replacement.
Sent from my HTC Flyer P510e using xda premium
Urban Strata said:
That's surprising to hear. I've looked at dozens of Rezound units and have never seen a dead pixel. If you see this, please immediately contact your Verizon customer support to inquire about a replacement.
Sent from my HTC Flyer P510e using xda premium
Click to expand...
Click to collapse
This is the third unit I'm, brand new out of the box from the vzw store. It's always a "stuck" pixel, so far I've had one white, one green , and now this one is blue D:.
zetsumeikuro said:
This is the third unit I'm, brand new out of the box from the vzw store. It's always a "stuck" pixel, so far I've had one white, one green , and now this one is blue D:.
Click to expand...
Click to collapse
Sounds like the same batch. Can you try a different store?
Let's Track It
In hopes of figuring out if these problems are just a bad batch of phones, I have started a thread asking if people with problems can list the problems and the manufacture date or batch number from the problematic phone.
http://forum.xda-developers.com/showthread.php?t=1359862
Maybe we can figure this out.
Thanks!
it might not be acceptable to you, but generally speaking on LCD displays, dead pixels are a reality and there is usually a threshold count on what fails and what is accept as "normal/pass" - its usually in the range of 3-5 pixels
Urban Strata said:
That's surprising to hear. I've looked at dozens of Rezound units and have never seen a dead pixel. If you see this, please immediately contact your Verizon customer support to inquire about a replacement.
Sent from my HTC Flyer P510e using xda premium
Click to expand...
Click to collapse
We all know it's an HTC conspiracy... Don't put this on Verizon.
I saw the leaked photo showing HTC's "Dead Pixel" map for the US.
;P
NilsP said:
Sounds like the same batch. Can you try a different
store?
Click to expand...
Click to collapse
Been to three different stores
ssoares01 said:
it might not be acceptable to you, but generally speaking on LCD displays, dead pixels are a reality and there is usually a threshold count on what fails and what is accept as "normal/pass" - its usually in the range of 3-5 pixels
Click to expand...
Click to collapse
1 pixel on a 4.3 inch screen sticks out like a sore thumb compared to 3-5 on a 20 + inch monitor. Also it's not acceptable for Verizon either since they're giving replacement units. I doubt anyone here with this phone will accept a single stuck/dead pixel on their phone.
Happy to say that #4 was the charm! No stuck pixels/dead pixels .
First of all excuse me if this thread annoys you, or irritates you. I have problems with galaxy s2. Yes it's a plural. Purchased it on contract with 3 UK on the 29 November, 2Weeks after I noticed the black blotches, got into forums search and realised I have the yellow tint too. But freaky what bothered me was the black spot like a fingerprint size, and linear patterns, the blotch was too big, so I went for exchange, unlucky the customer service girl and boy couldn't help me, pretty lame telling me that only the employee which did the contract would help, anyway I wasn't sure about the 28 days return policy, because is not stated anteater and I left. But calling the customer support on phone I found out that I could change, so did that yesterday, didn't felt to odd exfoliating them to go in the dark room etc, because the player was ok and trusted me, oh and of course said that I am the first....right...took the phone tried it asap it had less blotches more like lines,definitely better. Tested the yellow tint was there, more, after reboot it got less not a deal breaker anyway. But here we are, 2 more problems, blue tint on tilting the phone which I didn't had with the firate one, I can actually see too much coating there in some low light conditions, creating a rainbow kinda thing, since I know that my other one wasn't like this is a deal breaker. And added to that pink spot that I didn't have. White galaxy made by Samsung and battery in China. Didn't update firmware yet to 2.3.5. The problem is the seller told me that I ran out if my 28 days and if I encounter other problems they should send it with warranty. How does those 28 days count? Because I started from 29 so today should be the 28 day inclusive. I want to exchange it again, I can't think that I can get worse than this. What do you think?
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Ashan85 said:
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Click to expand...
Click to collapse
warranty mate, they could help you :/
Depends upon what country purchased in .
twelve months warranty by the retailer with the warranty from Samsung covering the first two years .
Most retailers only allow 28 days for return that is their policy not the law .
You are essentially claimed that there are a number of faults that makes your phone not fit for purpose .
You can try arguing the point with them or have the phone sent for repair or they may exchange for a reconditioned unit .
An update to 2.3.5 or 2.3.6 may fix some of your problems .
jje
I bought mine from O2 Germany and had the same problems like you. Brighter and darker spots and a yellowish left side.
I had it exchanged and got the same phone with another display. It got better but was still not perfect. I had it exchanged yet another time and got a perfect one after 3 weeks of waiting.
May I ask you where your phone comes from? You can see it under your battery. It's printed on your phone there.
Sent from my GT-I9100 using XDA App
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre. I am very pessimistic because I have to leave the phone in store, after that it will be collected by the service techs , and I won't be sure that they see the problem, diagnosis. The phone is from UK , network 3 mobile. I think they have a pretty ugly batch, my first and this one have made by Samsung under the battery so....? I hate that Samsung hides the country of manufacturing. the employee who changed my phone told me I was the first one, I said to him that I am pretty sure I am not the only one, said to him something about India, where more phones had this problem, and he was Indian too, he said that Indian people are picky, they search the problems. I am not picky, first saw that blotches while using data tragic app, and after a movie, after 2 Weeks. Yellow tint? Saw it after googling, blue tint, on my second because my first didn't have it, camera? on first didn't notice, but looking back I don't think I took pictures of a plain paper or white wall, still I think it didn't have this. Updated via phone to 2.3.5. The yellow tint became darker red and moved from left to right, now I have only a quarter of the right part ok, it is ok. It is like a yoyo when you find another problem the previous one seems acceptable. But pinkish on camera? I've seen that on a 2003 Nokia 7900 with led display. I think in Samsung world super smiled plus means unique amoled plus. Will try to make a decision about it. Sure I want it, I can't think of any other phone that is better than this, I like alienation xl and nexus but I never tried them.
Ashan85 said:
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre.
You have the choice of going direct to Samsung .
I hate that Samsung hides the country of manufacturing.
Why its under the battery and no difference in manufacturing quality .
jje
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So you advice me to go straight to Samsung? Is it better? Under the battery and on case is written made by samsung
JJEgan said:
Why its under the battery and no difference in manufacturing quality .
jje
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Well I don't know if the situation has changed, but when I bought mine, it was known that the Viatnamese versions had low quality displays. I had one.
Sent from my GT-I9100 using XDA App
That one I wouldn't know, but is possible, either China or Vietnam. I am cross, that pink stain appears even outside wile focusing on the gravel . This is unacceptable. Why can't they do a proper phone? Samsung thinks only about money
has anyone contacted sony service center regarding the tint issue?
if yes please reply
i hav got the yellow tint and my retailer has agreed to replace it for another phone!!
please continue talking about this issue in this thread if u are from india
I have the same issue with mine, i have a yellowish frame around the whole screen..
I contacted Sony Italy twice via email and in two weeks they still haven't replied! Getting a bit upset about this, ignoring me isn't gonna make me or the problem go away
I dont have tint but white colour does seem a bit yellowish specially in the bottom half part of the screen. I think it's the screen guard causing such view but tomo m going to sony centre and compare it with other phones and check if its ok or no...
shoz_on4u said:
I dont have tint but white colour does seem a bit yellowish specially in the bottom half part of the screen. I think it's the screen guard causing such view but tomo m going to sony centre and compare it with other phones and check if its ok or no...
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Sounds very much like the yellow tint alot of users have complained about, with many pointing out a yellowish tint at the bottom of display.
Let me refer you to threads already made about the issue, no need to make a thread for every country when it's widespread and when there's already threads confirming it, and what to do about it.
http://forum.xda-developers.com/showthread.php?t=1543640 (issue in general)
http://forum.xda-developers.com/showthread.php?t=1585226 (countries with issue)
enjoy!
shmoejoe said:
Let me refer you to threads already made about the issue, no need to make a thread for every country when it's widespread and when there's already threads confirming it, and what to do about it.
http://forum.xda-developers.com/showthread.php?t=1543640 (issue in general)
http://forum.xda-developers.com/showthread.php?t=1585226 (countries with issue)
enjoy!
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i made this thread for india because its just newly launched here and service centre guys here in india are too harsh and they never admit the mistake of the company!
so it will be easy for we people of india too check back fast on any updates!!
sagr_ved said:
i made this thread for india because its just newly launched here and service centre guys here in india are too harsh and they never admit the mistake of the company!
so it will be easy for we people of india too check back fast on any updates!!
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By the way when did this problem arise?? i mean in how many days of usage?
SonyXperiaS said:
By the way when did this problem arise?? i mean in how many days of usage?
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just used it for around half day
that too not heavy use!
just 3 to 4 phone calls and i just got a hint that there is a patch above the home button and then i used the phone for about half an hour and it became dark!
sagr_ved said:
just used it for around half day
that too not heavy use!
just 3 to 4 phone calls and i just got a hint that there is a patch above the home button and then i used the phone for about half an hour and it became dark!
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hmm.. that pretty quick, what did the customer service people say?
SonyXperiaS said:
hmm.. that pretty quick, what did the customer service people say?
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i did not go to service center
i went to the retailer from whom i bought the phone and he promised me a new handset then and there
but i looked at the imei number series of all the phones he had and they all were identical to mine so i requested him to order another piece today!
and he agreed!
this is widespread
its not only a new issue in india
there are like 5 threads already abouth this issue
you will get responses on the Screen Issue thread
good luck
FYI
over 90% of the devices dont have a very clear white at the bottom
sagr_ved said:
i did not go to service center
i went to the retailer from whom i bought the phone and he promised me a new handset then and there
but i looked at the imei number series of all the phones he had and they all were identical to mine so i requested him to order another piece today!
and he agreed!
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Well good luck with your new handset, hope it resolves the problem...and dont forget to check the build version too.
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
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Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
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Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
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This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
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Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
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Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
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Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
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Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
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I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
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All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
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I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
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Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
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A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.