has anyone contacted sony service center regarding the tint issue?
if yes please reply
i hav got the yellow tint and my retailer has agreed to replace it for another phone!!
please continue talking about this issue in this thread if u are from india
I have the same issue with mine, i have a yellowish frame around the whole screen..
I contacted Sony Italy twice via email and in two weeks they still haven't replied! Getting a bit upset about this, ignoring me isn't gonna make me or the problem go away
I dont have tint but white colour does seem a bit yellowish specially in the bottom half part of the screen. I think it's the screen guard causing such view but tomo m going to sony centre and compare it with other phones and check if its ok or no...
shoz_on4u said:
I dont have tint but white colour does seem a bit yellowish specially in the bottom half part of the screen. I think it's the screen guard causing such view but tomo m going to sony centre and compare it with other phones and check if its ok or no...
Click to expand...
Click to collapse
Sounds very much like the yellow tint alot of users have complained about, with many pointing out a yellowish tint at the bottom of display.
Let me refer you to threads already made about the issue, no need to make a thread for every country when it's widespread and when there's already threads confirming it, and what to do about it.
http://forum.xda-developers.com/showthread.php?t=1543640 (issue in general)
http://forum.xda-developers.com/showthread.php?t=1585226 (countries with issue)
enjoy!
shmoejoe said:
Let me refer you to threads already made about the issue, no need to make a thread for every country when it's widespread and when there's already threads confirming it, and what to do about it.
http://forum.xda-developers.com/showthread.php?t=1543640 (issue in general)
http://forum.xda-developers.com/showthread.php?t=1585226 (countries with issue)
enjoy!
Click to expand...
Click to collapse
i made this thread for india because its just newly launched here and service centre guys here in india are too harsh and they never admit the mistake of the company!
so it will be easy for we people of india too check back fast on any updates!!
sagr_ved said:
i made this thread for india because its just newly launched here and service centre guys here in india are too harsh and they never admit the mistake of the company!
so it will be easy for we people of india too check back fast on any updates!!
Click to expand...
Click to collapse
By the way when did this problem arise?? i mean in how many days of usage?
SonyXperiaS said:
By the way when did this problem arise?? i mean in how many days of usage?
Click to expand...
Click to collapse
just used it for around half day
that too not heavy use!
just 3 to 4 phone calls and i just got a hint that there is a patch above the home button and then i used the phone for about half an hour and it became dark!
sagr_ved said:
just used it for around half day
that too not heavy use!
just 3 to 4 phone calls and i just got a hint that there is a patch above the home button and then i used the phone for about half an hour and it became dark!
Click to expand...
Click to collapse
hmm.. that pretty quick, what did the customer service people say?
SonyXperiaS said:
hmm.. that pretty quick, what did the customer service people say?
Click to expand...
Click to collapse
i did not go to service center
i went to the retailer from whom i bought the phone and he promised me a new handset then and there
but i looked at the imei number series of all the phones he had and they all were identical to mine so i requested him to order another piece today!
and he agreed!
this is widespread
its not only a new issue in india
there are like 5 threads already abouth this issue
you will get responses on the Screen Issue thread
good luck
FYI
over 90% of the devices dont have a very clear white at the bottom
sagr_ved said:
i did not go to service center
i went to the retailer from whom i bought the phone and he promised me a new handset then and there
but i looked at the imei number series of all the phones he had and they all were identical to mine so i requested him to order another piece today!
and he agreed!
Click to expand...
Click to collapse
Well good luck with your new handset, hope it resolves the problem...and dont forget to check the build version too.
Related
Unlocking the device about 3-4 seconds after its been locked display a few vertical lines ( random places ) from top to bottom, this happens maybe about 50-60% of the time, but does not happen if the phone is locked for more than 25 seconds or so.. Is this something that should be worth any concern? I never noticed this with my 2 previous units.. The vertical lines are not that bright so someone testing for this might look for a spot with minimal light reflections.
Guess it's time to call in for the 4th unit. Reading your posts from other threads i thought you exchanged at least a dozen. On a more serious note, i can't see this problem on my device.
Sent from out of space using Thuraya 2 satellite !
Sp1tfire said:
Guess it's time to call in for the 4th unit. Reading your posts from other threads i thought you exchanged at least a dozen. On a more serious note, i can't see this problem on my device.
Sent from out of space using Thuraya 2 satellite !
Click to expand...
Click to collapse
4Th one wasnt a success, the last 4 phones they had on stock had various other defects. I've went over a dozen phones before I got my 3rd one only to find out that it also has some defects.
EarlZ said:
4Th one wasnt a success, the last 4 phones they had on stock had various other defects. I've went over a dozen phones before I got my 3rd one only to find out that it also has some defects.
Click to expand...
Click to collapse
Unfortunately, even though everybody wants a perfect phone, we have to agree it doesn't exist. There's no perfect SII till now, so i think you're on a quest to find the Holy Grail.
Sp1tfire said:
Unfortunately, even though everybody wants a perfect phone, we have to agree it doesn't exist. There's no perfect SII till now, so i think you're on a quest to find the Holy Grail.
Click to expand...
Click to collapse
I cant recall looking for a perfect phone but I can recall looking for a non defective screen or at least with in the normal specification. Thanks for your concern
I suscribe to EarlZ`s problem, just bought the phone today, the problem appeared after i hit the update button and the update was finished, makes me think that it is a software problem, I hope. If not, going to get a new one
Cheers!
azreil24 said:
I suscribe to EarlZ`s problem, just bought the phone today, the problem appeared after i hit the update button and the update was finished, makes me think that it is a software problem, I hope. If not, going to get a new one
Cheers!
Click to expand...
Click to collapse
It happens to me on the following ROM's / Kernel XXKF1/XXKF2/XXKG2/XXKG6/XXKH3, But if the phone's been locked over 30 seconds or so I believe the vertical lines never appear.. the only way to describe this is like the screen is powering on rapidly or something, a friends Galaxy Ace also has the same effect.. I wonder what this entails, hopefully nothing harmful.
First of all excuse me if this thread annoys you, or irritates you. I have problems with galaxy s2. Yes it's a plural. Purchased it on contract with 3 UK on the 29 November, 2Weeks after I noticed the black blotches, got into forums search and realised I have the yellow tint too. But freaky what bothered me was the black spot like a fingerprint size, and linear patterns, the blotch was too big, so I went for exchange, unlucky the customer service girl and boy couldn't help me, pretty lame telling me that only the employee which did the contract would help, anyway I wasn't sure about the 28 days return policy, because is not stated anteater and I left. But calling the customer support on phone I found out that I could change, so did that yesterday, didn't felt to odd exfoliating them to go in the dark room etc, because the player was ok and trusted me, oh and of course said that I am the first....right...took the phone tried it asap it had less blotches more like lines,definitely better. Tested the yellow tint was there, more, after reboot it got less not a deal breaker anyway. But here we are, 2 more problems, blue tint on tilting the phone which I didn't had with the firate one, I can actually see too much coating there in some low light conditions, creating a rainbow kinda thing, since I know that my other one wasn't like this is a deal breaker. And added to that pink spot that I didn't have. White galaxy made by Samsung and battery in China. Didn't update firmware yet to 2.3.5. The problem is the seller told me that I ran out if my 28 days and if I encounter other problems they should send it with warranty. How does those 28 days count? Because I started from 29 so today should be the 28 day inclusive. I want to exchange it again, I can't think that I can get worse than this. What do you think?
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Ashan85 said:
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Click to expand...
Click to collapse
warranty mate, they could help you :/
Depends upon what country purchased in .
twelve months warranty by the retailer with the warranty from Samsung covering the first two years .
Most retailers only allow 28 days for return that is their policy not the law .
You are essentially claimed that there are a number of faults that makes your phone not fit for purpose .
You can try arguing the point with them or have the phone sent for repair or they may exchange for a reconditioned unit .
An update to 2.3.5 or 2.3.6 may fix some of your problems .
jje
I bought mine from O2 Germany and had the same problems like you. Brighter and darker spots and a yellowish left side.
I had it exchanged and got the same phone with another display. It got better but was still not perfect. I had it exchanged yet another time and got a perfect one after 3 weeks of waiting.
May I ask you where your phone comes from? You can see it under your battery. It's printed on your phone there.
Sent from my GT-I9100 using XDA App
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre. I am very pessimistic because I have to leave the phone in store, after that it will be collected by the service techs , and I won't be sure that they see the problem, diagnosis. The phone is from UK , network 3 mobile. I think they have a pretty ugly batch, my first and this one have made by Samsung under the battery so....? I hate that Samsung hides the country of manufacturing. the employee who changed my phone told me I was the first one, I said to him that I am pretty sure I am not the only one, said to him something about India, where more phones had this problem, and he was Indian too, he said that Indian people are picky, they search the problems. I am not picky, first saw that blotches while using data tragic app, and after a movie, after 2 Weeks. Yellow tint? Saw it after googling, blue tint, on my second because my first didn't have it, camera? on first didn't notice, but looking back I don't think I took pictures of a plain paper or white wall, still I think it didn't have this. Updated via phone to 2.3.5. The yellow tint became darker red and moved from left to right, now I have only a quarter of the right part ok, it is ok. It is like a yoyo when you find another problem the previous one seems acceptable. But pinkish on camera? I've seen that on a 2003 Nokia 7900 with led display. I think in Samsung world super smiled plus means unique amoled plus. Will try to make a decision about it. Sure I want it, I can't think of any other phone that is better than this, I like alienation xl and nexus but I never tried them.
Ashan85 said:
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre.
You have the choice of going direct to Samsung .
I hate that Samsung hides the country of manufacturing.
Why its under the battery and no difference in manufacturing quality .
jje
Click to expand...
Click to collapse
So you advice me to go straight to Samsung? Is it better? Under the battery and on case is written made by samsung
JJEgan said:
Why its under the battery and no difference in manufacturing quality .
jje
Click to expand...
Click to collapse
Well I don't know if the situation has changed, but when I bought mine, it was known that the Viatnamese versions had low quality displays. I had one.
Sent from my GT-I9100 using XDA App
That one I wouldn't know, but is possible, either China or Vietnam. I am cross, that pink stain appears even outside wile focusing on the gravel . This is unacceptable. Why can't they do a proper phone? Samsung thinks only about money
i just got my S3 and i m so worried and so sad people!
i got the pebble blue s3. i have issues with my screen. i ran the screen test and found the same dark spots on my screen when screen is black. there are lots of them. i dont have nice camera to take pic of those dots. they are really annoying because i surf the internet a lot and these dots are very visible specially in the dark!
the other issue is something with the viewing angle. when i hold the device right next to my eyes (as we all do most of the times) the screen seems to be more yellowish and the colors seem to be alot washed away! but when i change the viewing angle like just a little, i mean when i tilt the device just a little the colors get normal the way they should be!
the next thing is the pink tint. in the browser the white pages are EXTREMELY PINK! yes EXTREMELY PINK! that happens at the automatic brightness!
when viewing the black color on the sceen, when the capacitive touch buttons are on the light of the menu button seems to leave its light on the screen. and the blacks are NOT AT ALL BLACK!!!
people i am so tensed and worried! can someone help me out of these problems? i have read that the white S3 does not have any of this problem is it true? i have also read that the dark spots are because of the glu used and those would go away with time, but i dont believe in that! should i send the device to claim warranty and get it repaired? pls pls pls some one help me! i have spent all my money i had saved for the past 4 months for this set and i even sold my Galaxy Note for this! i am so much tensed! pls help me guys!
well jumping off a bridge will ease ur pain
You got a defective unit it happens. So send it back or get it repaired / exchanged. You spent a lot of money you should get a product that works as intended without defects. The sooner the better you'll be much happier. Best advice I can give you. All without the need to jumping off a bridge or if you do hope that you that you land on kyan to break your fall.
kyan~ said:
well jumping off a bridge will ease ur pain
Click to expand...
Click to collapse
Now that's un called for, yes these are all known issues and have been discussed at length, however that doesn't justify your comment.
Sent from my SGH-I997 using xda premium
The block splotches are absolutely not indicative of a bad display.
They are present on virtually every OLED screen, ranging from the Nexus One's, to the PlayStation Vita's, to the Samsung Galaxy S3's.
I can't speak for your other issues, but people need to understand the splotches are common on pretty much any OLED. Some can see them easily, some seem to be unable to, but it does not mean the panel is defective.
Why are you on here? I see you just joined the site recently. How about you learn to be polite and if you can't, then leave.
kyan~ said:
well jumping off a bridge will ease ur pain
Click to expand...
Click to collapse
ExodusC said:
The block splotches are absolutely not indicative of a bad display.
They are present on virtually every OLED screen, ranging from the Nexus One's, to the PlayStation Vita's, to the Samsung Galaxy S3's.
I can't speak for your other issues, but people need to understand the splotches are common on pretty much any OLED. Some can see them easily, some seem to be unable to, but it does not mean the panel is defective.
Click to expand...
Click to collapse
no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
kyan~ said:
well jumping off a bridge will ease ur pain
Click to expand...
Click to collapse
While a little uncalled for, I did find the response pretty funny at first...If I had gotten a unit that bothered me that much I'd have it exchanged.
Woolios said:
You got a defective unit it happens. So send it back or get it repaired / exchanged. You spent a lot of money you should get a product that works as intended without defects. The sooner the better you'll be much happier. Best advice I can give you. All without the need to jumping off a bridge or if you do hope that you that you land on kyan to break your fall.
Click to expand...
Click to collapse
yeah u r right. i guess my set is faulty. but i thought this might be something that would get ok with time. but that does does not make any sense. if those dots were something related to the glue, those should have been vanished by now as the set is old now. i mean it should have been produced at least like 1 or 2 months ago.
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
kyan~ said:
well jumping off a bridge will ease ur pain
Click to expand...
Click to collapse
Seriously? If you're not going to help, then don't post.
---Jay--- From the AOKP'd Nexus
theraffman said:
Now that's un called for, yes these are all known issues and have been discussed at length, however that doesn't justify your comment.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
You have to admit though that it was funny
I use an app called dead pixel test, and it allows you to cycle through several different solid coloured screns, like all white, all black, red blue etc. No probelms with my screen, but I have a screen protector on it now.
Does yours have a screen protector that could be affecting it? Otherwise just return it as faulty.
I also have the pebble blue and screen is amazing. No issues here. Did notice the marks on a completely black screen in a dark room once but it hasn't showed since. Didn't really bother me.
Sent from my GT-I9300 using xda premium
aami.aami said:
HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
Click to expand...
Click to collapse
Good grief. You must have lived in Utopia if a defective phone blights your life so much. Stop with the self-absorption already.
Just tested my phone for the dark patches and the screen is full of them. So far it hasn't ruined my life. Or indeed a millisecond of my life.
You got a duff phone. Unlucky. What do you want us to do about it?
aami.aami said:
yeah u r right. i guess my set is faulty. but i thought this might be something that would get ok with time. but that does does not make any sense. if those dots were something related to the glue, those should have been vanished by now as the set is old now. i mean it should have been produced at least like 1 or 2 months ago.
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
Click to expand...
Click to collapse
If today is the worst day of your life... your a sad sad person. Its a phone for goodness sake! .
Get over it and get it exchanged if your not happy, but seriously whining like the above makes you look very silly as your acting like an 8 year old with a tantrum.
My s3 has faults too, like the front facing speaker isnt flat and sits at an angle... but you dont hear me whining....
These are a mass produced product and there will always be faulty units... so dont fret and go and get another one
aami.aami said:
no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
Click to expand...
Click to collapse
I had to cycle through 5 different Galaxy Nexii(?) before i found a perfect display. Ever since then, im sticking to it till it dies. Of course...after seeing the HTC One X, every display out there is crap.
aami.aami said:
i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
Click to expand...
Click to collapse
aami.aami said:
man i am ruined! i feel really so so bad! i just got up its 7 here in the morning and i am so badly hurt! and great news is that today is complete shutter down strike here in my city Karachi. so all the market and whole of the city is shut down. so i cant go to the store and return the device! HELL TODAY IS ONE OF THE WORST DAY OF MY LIFE!
Click to expand...
Click to collapse
Wow, you need to get over yourself. It's a phone, stop whining on the internet and move on with your life.
As many have suggested, just return the phone and get it exchanged.
jayharper08 said:
Seriously? If you're not going to help, then don't post.
---Jay--- From the AOKP'd Nexus
Click to expand...
Click to collapse
Like you helped a lot with this post
Sent from my GT-I9300 using xda premium
aami.aami said:
no thats not right! i have a Samsung Wave for the last 1.5 years! i have never ever seen any spots on the screen! and u know that was the world's first ever super amoled screen mobile! i had galaxy note, JUST PERFECT! i literally am so disappointed for selling out my Note for this **** S3! i hate Samsung now! this is my last handset from samsung!
Click to expand...
Click to collapse
How old are you? Calm down man, sometimes **** happens. Just change it in for a new one... Considering it's the worst day of your life because you can't go to town and change it.. You are somewhere around 9 years old
Sent from my GT-I9300 using xda premium
B3311 said:
Good grief. You must have lived in Utopia if a defective phone blights your life so much. Stop with the self-absorption already.
Just tested my phone for the dark patches and the screen is full of them. So far it hasn't ruined my life. Or indeed a millisecond of my life.
You got a duff phone. Unlucky. What do you want us to do about it?
Click to expand...
Click to collapse
i wanted to just ask everyone if anyone else had those issues and got them resolved by any means other than returning the phone. and i dont want u to do anything about this man! why are u even looking at my post if u dont want to help
Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
https://youtu.be/xUTf3nHgI78
dev neo said:
Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
Click to expand...
Click to collapse
Are you sure this is bleed? Reminds me a lot of some pressure marks I got on my laptop lcd. And it's definitely a defect it seems like noone else has this issue. Did you in fact ever put excessive pressure on the phone?
FoxTheLegend said:
Are you sure this is bleed? Reminds me a lot of some pressure marks I got on my laptop lcd. And it's definitely a defect it seems like noone else has this issue. Did you in fact ever put excessive pressure on the phone?
Click to expand...
Click to collapse
Excessive pressure ! Hell no! 1st day I got the device ;it was sealed pack ,set the device through setup guide ,charged it to 100% .and made sure that wifi was working because I need that and one 2nd day in morning I started disabling pre-installed apps and I noticed this.
I had atleast 9 Sony devices before & I don't remember having this issue.
Thanks for quick reply.
I am just curious because bleed is ( or whatever it is ) exact on back and recent key and they look organized ! lol ! So want to confirm from XPERIA X users do they have it on exact same spot.?
I am getting your point but do you have Xperia X & can you post a picture of it?
Set brightness 80% or more then dial *#*#7378423#*#* on phonepad -go to service test-display-click until u get black screen.Notice & post a picture if you can.
dev neo said:
Excessive pressure ! Hell no! 1st day I got the device ;it was sealed pack ,set the device through setup guide ,charged it to 100% .and made sure that wifi was working because I need that and one 2nd day in morning I started disabling pre-installed apps and I noticed this.
I had atleast 9 Sony devices before & I don't remember having this issue.
Thanks for quick reply.
I am just curious because bleed is ( or whatever it is ) exact on back and recent key and they look organized ! lol ! So want to confirm from XPERIA X users do they have it on exact same spot.?
I am getting your point but do you have Xperia X & can you post a picture of it?
Set brightness 80% or more then dial *#*#7378423#*#* on phonepad -go to service test-display-click until u get black screen.Notice & post a picture if you can.
Click to expand...
Click to collapse
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
My XX doesn't show this either. I'd return to the shop and get another if I were you.
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
M1chiel said:
My XX doesn't show this either. I'd return to the shop and get another if I were you.
Click to expand...
Click to collapse
Thank you for confirmation .
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Thank you for response.Same time sorry to hear that.Can you post a picture?
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Can anyone post a picture even if they have not this issue.
please follow this and post a picture .
1) Disable adaptive brightness
2)Set brightness to 100%
3)Dial #*#*7378423#*#* on phone dial
4)Go to ' SERVICE TEST " - DISPLAY -click screen until you get black one and see if there are unusual lights coming out from anywhere .
Post a pic here ,please it would be helpful to me.
DON'T DO THIS ON DEFAULT OR CURRENT BRIGHTNESS WHICH YOU HAVE ; INSTEAD SET IT TO 100%. THEN DO THIS .
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
Can you post a picture of your device with steps that i mentioned.
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Which colour do you have of device?
dev neo said:
Can you post a picture of your device with steps that i mentioned.
Click to expand...
Click to collapse
Actually no, my only camera is my xperia X. Weird, I know. But there is no need to! I don't have this problem at all I would have noticed Im not blind.. if you want to see how the screen actually looks like search in youtube
its more visible to the naked eye , the color of device i own is Graphite Black
non.verbal said:
its more visible to the naked eye , the color of device i own is Graphite Black
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I see it too (not in my, in yours)
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
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non.verbal said:
its more visible to the naked eye , the color of device i own is Graphite Black
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I own Graphite black ,too.Thanks for reply.
FoxTheLegend said:
I see it too (not in my, in yours)
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Which color do u have of device?
BTW I got a replacement unit and same problem same amount exact on same spot.This is really frustrating for me .Atleast it should have less as yours.But no I got same .
dev neo said:
I own Graphite black ,too.Thanks for reply.
Which color do u have of device?
BTW I got a replacement unit and same problem same amount exact on same spot.This is really frustrating for me .Atleast it should have less as yours.But no I got same .
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By replacement unit you mean new phone or new screen? I own the white/silver version, single sim.
FoxTheLegend said:
By replacement unit you mean new phone or new screen? I own the white/silver version, single sim.
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I mean new phone.The reason I required to post you to a picture or video because that's way I can show service centre guy that this is defect with this or this batch & I need a proper one.
Please get a camera and post a picture a video! ( and please do on 100% brightness on black background)
Can anyone help me who don't have this issue?
you can send me a message on [email protected]
dev neo said:
I mean new phone.The reason I required to post you to a picture or video because that's way I can show service centre guy that this is defect with this or this batch & I need a proper one.
Please get a camera and post a picture a video! ( and please do on 100% brightness on black background)
Can anyone help me who don't have this issue?
you can send me a message on [email protected]
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woah, that's messed up. How can this be..
dev neo said:
Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
https://youtu.be/xUTf3nHgI78
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Did you happen to use your phone in direct sunlight (at the hottest time of the day)?
sp_1st_timer said:
Did you happen to use your phone in direct sunlight (at the hottest time of the day)?
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Yes ...it's summer here and temp is nearly 30-34 celcius. I can't get your point though.Please elaborate.
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
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Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
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Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
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This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
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Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
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Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
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Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
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Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
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I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
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All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
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I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
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Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
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A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.