Had to get my one day old Nokia 800 replaced today.
Got everything setup last night and decided to power it off just to give it a restart. The phone would refuse to power back on. No amount of button pushing/reconnecting to the power would make it start up again. No power, nothing..dead.
I managed to get it to restart after performing the three button reset. No problem I thought maybe just a one off. Turned the phone off and put it on charge overnight and this morning the same problem returned.. Could not power on. This time the reset would not work at all, no matter how many times I tried.
Carphone warehouse swapped it over in store today for another handset. Hopefully I'll have more luck with the replacement.
Edit: already seen someone else mention a similar problem on here. Hope there's not a bigger issue.
How do you perform the three button reset? My phone randomly decided to turn off whilst I was driving and now it wont turn back on
Yes I've been in that spot as well. For five minutes the phone wouldn't respond to any power button press. Long, short, whatever. I was already starting to slide into panic mode when it suddenly came back alive on another short press.
It's not the only hardware problem I've encountered, I also have problems with touchscreen and buttons and a loose part inside the device.
Related
Hi I have been having this tablet for almost a month now. I have been experiencing when I press the power button to wake the device up, the screen won't turn on to the unlock screen. Its random but it happens to me at least 4-5 times a week. Any of you have the same issue? Is this a known issue cause I'm seriously thinking of returning this device and get an ipad instead.
I have only had my tab for a couple of weeks now, but I have had this happen to me once so far. Was slightly concerning, as I thought it had died for a moment.
EDIT: running version 3.2
Happend to me when I was still on 3.1. Update to 3.2 solved it.
my tablet came with 3.2. i have just written an email to sony. will let you guys know how it goes
happened to me three/four times in total and I had it since the launch. I used reset pin hole to fix.
Hi. I have the same problem. It can happen for 10 times a day. It's really annoying, and I don't know what to do.
Tried hard reset, but problem still remains, even when using only pre-installed programs.
Please help
Yep, I have had mine for about 2 months, never had an issue, went to go turn it on yesterday..... nothing.... so i figured the battery was dead, plugged it in.... nothing.... let it charge all night..... nothing.... tried to reset.... nothing... the light by the power button comes on when plugged in... orange charging, green ready, flashes orange when i reset it, but when i hit the power button, nothing, and the screen doesnt come on. I have had it with Sony and their piece of **** equipement, everything they have came out with since the PS3 has been junk!
I have had my tablet since it launched and this has only happened to me once. Using the reset pinhole fixed it right away. I would exchange it if this happens frequently.
After two months, this just happened to me for the first time about an hour ago... Odd. Pin hole reset fixed it.
Yeap sony suggested me to do the same it's been going ok so far. Another small issue happens to me is that it sometimes hiccup from sleep I had to press the power button twice to turn the screen on
I went to store and just ask for replacement. Now, with the new device it seems everything to be fine
The help guide is very useless yet useful for the Tab S because it says "You must access this page from your tablet." <-- It's broken, so how are we supposed to do that Sony?
But you can find a version of the help guide through loads of 404 errors, and it says prod the reset button with a paperclip (not a needle, a paperclip) and the power button will flash. Then boot up the tab like normal.
This worked for me, which is good because I thought the screen broke as I dropped my alarm clock on it. No physical damage so if I wanted to, the warranty would've covered it
I finally got my tablet back from Sony.... they said they found nothing wrong with it, but it works now, so far no issues. (this is after 2 days of me trying to get it to turn on, and about 3 hours at the store with the repair tech trying to get it to work, hence why they sent it in, and magically Sony found nothing wrong)
Try turning the screen brightness down to 98-99% and not 100% I found that worked for me
I found a couple posts about this but people seemed to just return or RMA it. Thought maybe my experience might help others and was curious if anyone else has this problem.
A few times I have picked up the Prime and hit the power button and the display would not come on. If I plugged it in I would see the green light on the power button come on and go off when unplugged. It appeared to still be attached to the WIFI. If I held the button down it would buzz, but nothing else.
I found out that if I held the button down, waited for it to buzz then continued to hold it down for another 30 secs or so (seems like it takes forever) the Prime would then reboot and I would get the Eee Pad boot screen.
I have been storing my Prime in the box to keep it clear of kids and cats until I get a case. My wife ended up picking up this cheap case from Walmart which used rubber bands around the corners, and this triggered the problem by holding down the volume up button. I have not been able to reliably reproduce it, but it seems like holding down the volume button (or combo of power and volume button) puts the device in some diagnostic mode or something that shuts off the screen.
The natural tendency to release the power button immediately after the buzz while trying to reset made the device seem like it was broken. Luckily I figured out how to start it back up so I did not return it or RMA; however I wonder how many others experienced this problem.
This appears to be a software problem and not a hardware issue. I have not had this happen since I started being cautious about the volume buttons, but have not tried to reproduce on the last firmware update.
I have had no other issues with the Prime. It runs great, WIFI works for me and I could care less about the GPS issue. However, this display thing has scared me a handful of times until I figure out how to reset it.
Anyone else have this kind of issue? I was going to wait for ICS and then see if I could reproduce it before calling ASUS, but it has not been crippling especially once I figured out that when all else failed just hold down the power button until the screen came back on.
I've had this problem as well, three or four times so far. Actually, it happened to me on the first full day I had mine, and was really freaking me out. I've been using the pinhole reboot button to get it working, but it sounds like you were more patient with the power button than I was.
I can't replicate it either, exactly, but I've noticed that it's only happened after extended periods (6+ hours) of inactivity without charging. I also looked at my battery usage last night, and saw that my device constantly is awake; maybe somethint's happening when it tries to sleep?
Anyway, I feel the same way you do - I'm waiting for it to happen on 4.0(.3?) before I really worry.
I've had this happen twice. held down the power button to reboot. I can't reproduce it either, but I don't have any problem with the device sleeping. I'm at 50 hours of uptime now (15 on current charge) and have not run into it. Mildly glad to see its not just me though.
TF201 | XDA Premium
Only once tonight. Scared me until I saw the boot screen. Interesting since it has been rock solid until this. No other problems just didn't turn on. Glad to be back working.
Sent from my Transformer Prime TF201 using Tapatalk
never had that issue...have used it quite a lot in many different situations
This morning it didn't wake up. I got it to turn on by holding get down the power and volume down button. Hopefully it doesn't happen again.
Sent from my Transformer Prime TF201 using Tapatalk
happened to me tonight freaked me out for a while - had to use the reset pin hole
I've had the same exact problem andthe funny thing is I also have a case from Walmart with the rubber bands. Is yours the case logic? Since reading this post, I've removed the upper left band. I wish my case would ship already!
guys if you're familiar with transformer 1 and hacking\custom ROM tegra devices power + vol up = apx mode kind of download mode blank screen, nothing wrong with the device just working like it should. now just a blank screen with sound when u plug in could be defective screen has happened to me
Awesome to know this is expected behavior.
I didn't have the original transformer, and googling has just led me to people who can/can't get into the mode, so I'll ask here: what exactly is apx mode? I get what it's for, sort of, but what is it?
also happened to me while it was in a case. maybe the power button was pressed too long or something...
this happened to me yesterday, except the screen is still off....tried everything mentioned and it wouldnt turn back on, its fully charged...i get no buuz sound or anything...
LOL, I was just searching for a thread like this.
Mine has been working flawless for the last 4 days. This morning, would not turn on. I tried every combo and button push I could think of.
No LED charging lights, nada.
I finally reverted to the paper clip in the reset hole. Booted right up.
Don't know what the issue is.
reset button wont even work for me...
Yes It happend to me yesterday twice... i think if we leave it for an extended period without out charge , the screen is getting locked somehow... both the times i have held the power button till the buzz.. then it rebooted....
Same behavior here, was fully charged in the Morning, and plugged in, when i got home Both LED's (Dock and Tab) were green but the Screen won't turn on, pressing the Power button for 10sec rebooted the device, maybe some kind of power saving feature... hopefully it will be fixed with ICS
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Happened twice for me so far.
chinly43 said:
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Click to expand...
Click to collapse
Yes this is normal. Although most other Android devices seemed to give some sort of on screen message.
It is mentioned here as a process of rooting the original TF:
http://eeepadhacks.net/transformer-hacks/how-to-root-your-eeepad-transformer/
Basically, this is a mode that outputs to your PC and is supposed to blank your screen. You are supposed to reboot afterwards, so there is no other way out.
I have not had the problem since being sensitive about pushing volume+ and power at the same time.
rockstatus90 said:
reset button wont even work for me...
Click to expand...
Click to collapse
Unfortunately it looks like return or rma is your solution. I would try to call Asus and see if they can troubleshoot it. Best case they can reset it for; worse case its dead.
Really wish you could pull the battery. Thats the sure fire reboot.
I have no idea what caused this, but I can briefly explain the scenario..
After the .21 update, I found my Prime to be a little lag-gy (you know like when your desktop is on for quite a long time, you try to reboot), so I wanted to turn it off, then turn it on again. To my horror after I turned it off, I could not turn it on again. All I can is have this vibration that's supposed to occur at 3 seconds normally, at 12 seconds of holding down the power button.
After doing some research , others that have similar issues of unable to boot tried holding down the power button for 30 seconds.. 60 seconds.. and multiple times.. I've tried it, but nothing worked.
I tried the cold boot, holding VOL Down plus power button as well. No luck.
Lastly, tried the soft reset button. Tried it holding down with power button and pressing it separately. Still no luck.
I tried it with and without dock. Everything almost the same except when I
'close' the tablet with the dock.. holding the power button does not do anything, but when i 'opened' it, 3 seconds I will get the vibration, but nothing will be shown on the screen. Totally blank.
Anyone can help? I'm going to send for RMA at worse scenerio but I need help asap cause I need to use it later in the day. :/
EDIT: Oops forgot to include something else.
That was 3 days ago, I managed to get it working 2 nights ago, but after I went to sleep, and woke up. Heck, its off again. I have no idea how I got it working. All i know was, I brought it out, didn't use it, about after 8 hours I reach home, I sat on my chair thinking of sending it for repair and tried my last attempt to on it, it loaded perfectly. Then... this happened...
After I connected my tablet to the computer and try to turn it on, Windows detect APX. But the driver installation. Wonder if this information would be useful.
Again new information don't know whether this is useful or not, my volume up button was faulty about a week ago. Sometimes my volume just automatically goes up on its own, probably the button is spoilt that its permanently or most of the time held down. And after some Google-ing, volume up and power on apparently causes the tablet to go in this APX mode..
Random Crashing
I am experiencing random crashes where the phone stops and the LED flashes a few times before rebooting. At first I thought it was overheating, as the phone was quite warm the first few times, but it has just done it when cold. It has happened mostly whilst in the play store. It's crashed about 15 times in 4 hours.
Has anyone else experienced anything like this? Is there anyway to access the logs without root?
*** Edit ***
This must just be a dud device. I did a factory reset last night and it crashed rebooting. Will take back to shop and hopefully exchange for a new one.
Did u tried to repair it via PC Companion?
It comes from a bad battery voltage. I had One m7 and after 1 year this problem begin. They change the battery and battery conector and it comes to work good.
This happened after 5 minutes, it's been sent back to the shop now for repair / replacement. Shame, as it was a nice phone when it wasn't crashing!
I had kind of the same experience with my device I bought yesterday. Turned it on, worked for about half an hour before flashing the red LED a few times and shutting down. After that it turned on once again, booted halfway up, the red LED flashed again and it shut down again. Then it did not react to anything anymore.
Plugging it into the charger did not yield any reaction at all. Pressing On and the Vol+ button made it vibrate three times as its supposed to do, but afterwards even that did not work anymore. As a last resort I pressed the hard reset button in the SIM slot, which also made it vibrate three times without any other reaction.
So I concluded it was dead and returned it to the store this morning to get my money back. I think I will hold of of buying a replacement until all the errors that currently pop up are sorted out.
Also noteworthy is, that while booting up and in the time it was usable the screen had a red tint sometimes and touch was working rather flakily.
They sent me a brand new phone, so was def a dud. No crashes so far, finger crossed
So about 3 weeks ago, I dropped my HTC so now I have a large crack running down the middle of the screen. However I haven't had any other problems up until last night. The ringtone volume turns itself up without me even touching the phone every now and then and once it does that, the power button stops working. But it does work again once the screen is switched off, meaning I can turn in on but not off. The power button functions fine until the volume button acts up the first time after restart.
I factory reset my phone thinking it may have had something to do with the software but the problem came back within the hour when all the updates started rolling in. Once it did, i booted it into safemode and the problem seemed to stop but I don't know what's causing it. Could it be an actual bug in an update or is the damage to the screen simply too much for the phone itself? Has anyone ever dealt with a problem like this? Any help will be appreciated as I know it's expensive to fix these things and I don't want to go to the shop to get it fixed only for the problem to come back as it's software related.