Random Crashing
I am experiencing random crashes where the phone stops and the LED flashes a few times before rebooting. At first I thought it was overheating, as the phone was quite warm the first few times, but it has just done it when cold. It has happened mostly whilst in the play store. It's crashed about 15 times in 4 hours.
Has anyone else experienced anything like this? Is there anyway to access the logs without root?
*** Edit ***
This must just be a dud device. I did a factory reset last night and it crashed rebooting. Will take back to shop and hopefully exchange for a new one.
Did u tried to repair it via PC Companion?
It comes from a bad battery voltage. I had One m7 and after 1 year this problem begin. They change the battery and battery conector and it comes to work good.
This happened after 5 minutes, it's been sent back to the shop now for repair / replacement. Shame, as it was a nice phone when it wasn't crashing!
I had kind of the same experience with my device I bought yesterday. Turned it on, worked for about half an hour before flashing the red LED a few times and shutting down. After that it turned on once again, booted halfway up, the red LED flashed again and it shut down again. Then it did not react to anything anymore.
Plugging it into the charger did not yield any reaction at all. Pressing On and the Vol+ button made it vibrate three times as its supposed to do, but afterwards even that did not work anymore. As a last resort I pressed the hard reset button in the SIM slot, which also made it vibrate three times without any other reaction.
So I concluded it was dead and returned it to the store this morning to get my money back. I think I will hold of of buying a replacement until all the errors that currently pop up are sorted out.
Also noteworthy is, that while booting up and in the time it was usable the screen had a red tint sometimes and touch was working rather flakily.
They sent me a brand new phone, so was def a dud. No crashes so far, finger crossed
Related
Good evening.
Well, i know there are like hundred other threads about dead HD2's, but this is strange:
I bought this used HD2 yesterday, 1 year old, never used with stock ROM. I have been using it all day today, after it was recharged all night. But the well known freezing issue started about late afternoon, and i took the battery out and replaced it, and it worked fine again. It did until i went to bed, where i just checked my facebook, and wanted to close down and sleep. Then it froze again, and now it won't start at all. I also charged the phone for about 40 minutes this evening. When i try to turn on the phone, it either vibrates shortly, or light up the hardware buttons, but no screen. I took the battery out and in again, nothing. Tried to charge it, no red lamp, nothing. No bending pins under the battery, i can't hard reset. When i tried to hard reset it, i could hear the sound, like when i turn the volume up and down, so it must be turned on, just not the screen. Tried to put small paper-bits under the battery, nothing. Now i will try to charge it all night, but it won't work, i think.
Also, i tried to lick the battery, and yes, it works.
Is the phone dead? Should i call the service-provider and get it repaired?
Thanks in advance and merry christmas!
so it seems (if i am right) the problem is possibly your screen. correct? (or more, right?)
can you boot into bootloader? doesn't seem like you can....
one option to see if your phone is working and your screen is bust is:
http://www.mymobiler.com/
never used it myself, but you can see your phone on your computer. if all looks normal there, well then your screen is bust. if not, and you can't get into bootloader, then it seems the phone is all bust.
Well... Now it works again after having the battery out all night, inserting it, waiting just 15 minutes and then turning it on! Is there a way to avoid this? Some fix or something?
I suspect that the reason it was onsale
I thhink we have the same problem here,.... is your device getting a little warm on the back....
http://forum.xda-developers.com/showthread.php?t=826119
Zzzzzhit.....
Hi I have been having this tablet for almost a month now. I have been experiencing when I press the power button to wake the device up, the screen won't turn on to the unlock screen. Its random but it happens to me at least 4-5 times a week. Any of you have the same issue? Is this a known issue cause I'm seriously thinking of returning this device and get an ipad instead.
I have only had my tab for a couple of weeks now, but I have had this happen to me once so far. Was slightly concerning, as I thought it had died for a moment.
EDIT: running version 3.2
Happend to me when I was still on 3.1. Update to 3.2 solved it.
my tablet came with 3.2. i have just written an email to sony. will let you guys know how it goes
happened to me three/four times in total and I had it since the launch. I used reset pin hole to fix.
Hi. I have the same problem. It can happen for 10 times a day. It's really annoying, and I don't know what to do.
Tried hard reset, but problem still remains, even when using only pre-installed programs.
Please help
Yep, I have had mine for about 2 months, never had an issue, went to go turn it on yesterday..... nothing.... so i figured the battery was dead, plugged it in.... nothing.... let it charge all night..... nothing.... tried to reset.... nothing... the light by the power button comes on when plugged in... orange charging, green ready, flashes orange when i reset it, but when i hit the power button, nothing, and the screen doesnt come on. I have had it with Sony and their piece of **** equipement, everything they have came out with since the PS3 has been junk!
I have had my tablet since it launched and this has only happened to me once. Using the reset pinhole fixed it right away. I would exchange it if this happens frequently.
After two months, this just happened to me for the first time about an hour ago... Odd. Pin hole reset fixed it.
Yeap sony suggested me to do the same it's been going ok so far. Another small issue happens to me is that it sometimes hiccup from sleep I had to press the power button twice to turn the screen on
I went to store and just ask for replacement. Now, with the new device it seems everything to be fine
The help guide is very useless yet useful for the Tab S because it says "You must access this page from your tablet." <-- It's broken, so how are we supposed to do that Sony?
But you can find a version of the help guide through loads of 404 errors, and it says prod the reset button with a paperclip (not a needle, a paperclip) and the power button will flash. Then boot up the tab like normal.
This worked for me, which is good because I thought the screen broke as I dropped my alarm clock on it. No physical damage so if I wanted to, the warranty would've covered it
I finally got my tablet back from Sony.... they said they found nothing wrong with it, but it works now, so far no issues. (this is after 2 days of me trying to get it to turn on, and about 3 hours at the store with the repair tech trying to get it to work, hence why they sent it in, and magically Sony found nothing wrong)
Try turning the screen brightness down to 98-99% and not 100% I found that worked for me
So something very weird has happened..
I had my phone plugged in charging as I was going to sleep, everything was working fine. I wake up 4 hours later, and go to check my phone but nothing happens, and I notice that I have no charging light, nothing. I unplug the charger and plug it into my computer...nothing, I try a different cord...nothing. I tried holding the power button, but still nothing. I'm really confused as to what could have happened, because like I said it was just sitting there charging, I don't keep any open water anything near it either, so that couldn't have happened.
My phone is rooted, and is s-off, I was running MeanRom 4.3 when this happen, and it had been on that for 4 days without any issues.
Any Ideas what could have happened, or what I can?
so quick update, phone started rebooting like crazy all of a sudden. I heard it vibrate on my night stand, and noticed it was on the HTC boot screen, then it went black, and did it again. So I held power+volume down and got to the bootloader, but again it just randomly rebooted while it was in bootloader, as it was restarting it made it to the start up animation, however just went black again for about 3-4 mintues, then started rebooting again....I am very confused...
Well I had the same problem, but my phone Never got reboots or anything just dead.. Ended up with service on guarantee and they had to change the moderboard of my phone
Sent from my GT-I9100 using Tapatalk 2
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
cvinton07 said:
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
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I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
elculito said:
I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
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Well looks like a trip to Best buy at lunch today (I have the Bestbuy insurance because there is no fee for insurance claims...)
I'm just worried that while I'm there that it will try to start bootlooping, and they will see the text on the "Quietly Brilliant" screen, or it will go far enough to show MeanRom's boot animation, and they will stop the thing on the spot. After posting this morning it has had 2-3 sessions of wild boot loops, where it is continuous every couple of seconds rebooting. In the 3 minutes I've been typing this, it has gone through probably 10 cycles, each time making to the end of the Quietly Brilliant HTC screen where it shows the "This build is for HTC Development only..." yikes...
Best buy doesn't care if its rooted man. I brought in 2 rooted EVO's and exchanged them on the spot. Most of them don't even know what root is. If they did they don't know about the HTC dev screen.
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No Tmobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.
I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.
Im not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.
If anyone could help me, it would be greatly appreciated.
Blue2devils7 said:
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when........... ..
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How long ago did you send it to tmo for the replacement? I would just send it in for another replacement if you are still within the time frame. If you never rooted it or modified it then it has to be a hardware problem or maybe try a different battery
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Blue2devils7 said:
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
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If the device wont turn on, there is really no troubleshooting you can do besides trying a different battery. Call t-mobile and if they won't help you call htc directly, they have a 1 year limited warranty (i think it cant have any physical damage like its been dropped or anything)
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
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That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
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did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
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