Has anyone else tried to purchase music from the Android Market (the new version of the app, not the website) and got a message saying "Error retrieving information from server"? I've tried this on Pool Party 1.6 on the Fascinate, and on MIUI 11/18 on my wifi-only Captivate. I already tried clearing app data and cache, to no avail. If anyone knows how to fix this issue, your help would be greatly appreciated.
Has anyone seen John Connor?
I got this too, but later realized it was because my credit card info was expired and i forgot to update.
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lowtech80 said:
I got this too, but later realized it was because my credit card info was expired and i forgot to update.
Sent from my SCH-I500 using xda premium
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My info is current, as the web version does allow me to make purchases, only the app doesn't.
Has anyone seen John Connor?
I'm getting the exact same error when trying to purchase music from the market app. I can purchase apps just fine but not music. I was hoping the new market app that came out a couple of days ago would help but no luck. Like you, I've tried clearing app data and cache. I also tried uninstalling the Music app, removing the authorization for the phone in Music Manager, reinstalling and setting everything back up but that didn't help either.
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Anyone else having issues with not being able to access "My Downloads" in the market. Keep getting a server error. I've tried changing ROMS, clearing cache, different versions of market and all end with same error. I can log into my gmail and access my checkout and see the apps I've purchased so my account is not disabled. I've also tried clearing cache partition, dalvik cache and full master reset. Anyone got any ideas?
Yes I am. Just got my replacement vibrant in the mail.and having this same freaking issue.driving me nuts!
Sent from my SGH-T959 using XDA App
I don't do you guys have the NEW market? or the old ones? I have new and its working, not sure about you.
xriderx66 said:
I don't do you guys have the NEW market? or the old ones? I have new and its working, not sure about you.
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I'm running Nero V1, soon to be V2. But to answer your question I'm using the new market and my issue just stopped.
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Hello guys . I presently use trigger 3.2 rom on my vibrant, but right from when I bought the phone with stock rom 2.1 I have never spotted paid apps in the market. I also notice there are some free apps too missing from my market e.g the CNN app. I use my vibrant in Nigeria and now that the android market is open for users here to purchase paid apps its more important that I get these problem solved. I have tried the Eris market fix but still no solution . All I see on my market is 'top free' and 'just in' apps.
Please, can anyone offer some help?
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You might have already tried this, but I usually do this when I am having troubles with apps and such not showin up. Settings>Applications>Find Market>Clear data. Your market should restart.
Thanks mcmicham. But even after doing that, there is still no change. I have done it times over like you mentioned. I just can't view paid apps. All I see is 'top drew's apps. I need help!
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I've actually put a topic too on this same issue. I used to use Dolphin HD and recently tried Opera. If I search for it its not there. I tried looking for Opera Full, Appbrain, and many others and they don't appear. I have used SGS Tools and tried the market fix and cleared cache, data and even had a update through my Rom that I thought would fix it and nothing. I have no clue what else to do???
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Peecs121, I just Googled a lot now and found out that an app in the market can help
Its called 'market enabler'. Though its not permanent , but can fix your market to help you view both paid apps and missing ones. You can try it out. However, I am still open to whoever can help out in solving this permanently . A lot of other people here nigeria can view paid apps on their galaxy s. Why mine?
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Try clearing data thru titanium backup. Then use market doctor also thru titanium backup. That usually works for me.
Trigger 3.3
Hey I figured it out!! In the market settings it was set wrong on the content filtering so I changed it to see all apps and there all back!! All the ones I have been searching for.
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I get an error when downloading songs on the market Error retrieving information from server. I tried clearing data in both music and market, i tested by buying an app no problem but get the error with music any ideas?
beyorj said:
I get an error when downloading songs on the market Error retrieving information from server. I tried clearing data in both music and market, i tested by buying an app no problem but get the error with music any ideas?
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I'm running into the same problem. Were you trying to buy a song or get one of the free ones? I was trying a free one (I'm cheap ) and received the error. I also tried clearing data and cache, but no luck.
I tried both free and paid, looking for anyone that has a solution please...
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beyorj said:
I tried both free and paid, looking for anyone that has a solution please...
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Looks like it's not just our phones either. May want to subscribe to that thread.
I got this working.
I went to the website for the Google Music store and "bought" one of the free songs. I was prompted to accept terms of service and log back into my account. After purchasing the song I went back into the Market and tried purchasing another free song and it was working perfectly.
Both songs produced a notification from my Music app saying they were added to my library.
Did you have to download the PC manager first because I tried to do it online first which is still the Android market online but nothing. I'm at work so I'm unable to download the PC download manager. Maybe that is the key?
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beyorj said:
Did you have to download the PC manager first because I tried to do it online first which is still the Android market online but nothing. I'm at work so I'm unable to download the PC download manager. Maybe that is the key?
Sent from my MB860 using XDA App
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I do have it installed at home. I'm also unable to install it here at work and that's where I did the online purchase from. It did give me a message saying the songs were downloadable anytime, so maybe having the PC Manager set up (somewhere) with your music account is the key.
I am running the new rc1 download for ultimatum ics. I can download, install any apps but I cannot purchase any. Gives me the unable try again later error. I had no issues with beta 3 version, the market worked fine but the newer versions all give me the same error. I have wiped cache, cleared dalvik, tried full wipes before installing the new versions of ultimatum. Tried going into app management and clearing the play store data and cache as well as Google frame work and clearing that data (it was a suggestion on Google's help site). I restored to my beta 3 backup and the market worked perfect again, then tried to install rc1 back without a wipe and the error occurred yet again. Any other suggestions?
OK, I think I may have found the issue but still cannot fix it maybe someone else can help. I used the play store online to purchase an app. It still gave me an issue. It said that this account hasn't been used with the play store on your device. I don't understand how when it is the same account my phone is synced with.. seems as if the market isn't recognizing my account on my phone.. any help? Thanks
Try logging out of ur google account(s) and then clear market data. After log back in and i think it should work.
howtomen said:
Try logging out of ur google account(s) and then clear market data. After log back in and i think it should work.
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Which data? Just the app data?
Droidmissionary said:
Which data? Just the app data?
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Yeap.
OK went menu-settings-accounts/sync and removed the Gmail account. Cleared market app data tried re-entering market. It asked me to sign in.. I did that and still had the error. I also restored my beta 3 backup again and verified I had the same account. Tried installing beta 4 after that no wipe and couldn't purchase anything after changing to 4. Something seems to be getting cleared or messed up during rom change. Just can't pinpoint it.
Delete market apk and push a new one. I have no idea ??
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howtomen said:
Delete market apk and push a new one. I have no idea ??
Sent from my SGH-I777 using xda premium
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Well man I appreciate the help. I tried pushing an old and new version of the market. Didn't make a difference, I've tried every sequence of deleting and installing with no luck. Only thing I've found different is if I flash back to icscrewd (what I had ran before this) it works fine. What I notice though is after it asks me to sign in to my account after the full wipe, when I do so on that rom it tells me the account was successfully linked with ultimatum it doesn't it just proceeds with loading my data.. but apparently no one else has this issue so I'm clueless.. thanks for the attempts though
Just had the issue. Fixed it with installing market not play store. And let it update to playstore by its self and problem solved for me.
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howtomen said:
Just had the issue. Fixed it with installing market not play store. And let it update to playstore by its self and problem solved for me.
Sent from my SGH-I777 using xda premium
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Omg thanks so much, I got it figured out! When I pushed the original market apk it would force close so I pushed the play store apk and still had the issue, so I reinstalled the market apk and went into titanium backup and converted the market file into a system file and that got rid of the force close then it updated on its own after a few and all is fixed now. Thanks for your time man!
Frustrating issue. I keep getting error 941 messages from market. Have cleared data and cache in market multiple times as well as uninstalling updates but to no avail. Has anyone experienced similar? Stock ROM/kernel but rooted.
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chrisjm00 said:
Frustrating issue. I keep getting error 941 messages from market. Have cleared data and cache in market multiple times as well as uninstalling updates but to no avail. Has anyone experienced similar? Stock ROM/kernel but rooted.
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Seems to be happening to a lot of users. I've had lots of reports and tried to buy an app myself and got the same error.
just bought an app and having the same issue...
my phone is stock (not even rooted) so that can't be the issue.
chrisjm00 said:
Frustrating issue. I keep getting error 941 messages from market. Have cleared data and cache in market multiple times as well as uninstalling updates but to no avail. Has anyone experienced similar? Stock ROM/kernel but rooted.
Sent from my HTC6435LVW using xda premium
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I'm a dev, and starting from today, I'm receiving A LOT of customer reporting the 941 error..... WTF Google?
At least I now know it isn't something that I did. On a related note, but not directly, could anyone try downloading picspeed wallpapers from the Play Store and tell me if you get an installation error, error -24 during install?
google had an outage the other day, you can usally also clear data on googleframework services and it should clear up alot of erros as well
I had this too
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I had this yesterday when trying to buy an app on my note. I emailed Google play support with the issue and it was resolved within few hours.