Related
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
While he was entering data he asked if everything else was ok with the phone. I said ya it was pretty sweet, then slipped and told him it sometimes it was kinda buggy and froze some but no worries really.
He looks at me and says oh I'll take a look at it for you. Of course noticing there was an update he told me about it. I told him I'm not one for updates... if it isn't broke don't fix it right?
He looks at me and says "I see, well we will see if this solves your problem and updates to 2.08"
8(
Now I have a phone with a new ear speaker and hboot 1.5
Cheers.
tl;dr sprint tech updated my phone to 2.08 after I told him not too
Take that **** back and say you didn't want the update.
knowledge561 said:
Take that **** back and say you didn't want the update.
Click to expand...
Click to collapse
... and then get terminated by sprint because of their ****ty customer service
like a bau5
are you still S-off? I guess u can flash stock RUU to retain ur old hboot.
You shouldve slapped him
brownhornet said:
You shouldve slapped him
Click to expand...
Click to collapse
I laughed. This made my day.
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Shoot_This said:
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
Click to expand...
Click to collapse
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
brownhornet said:
You shouldve slapped him
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=qPr-xsQvhgw
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
justj said:
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
Click to expand...
Click to collapse
Download the PG86IMG RUU you will find in the development section
put it on sdcard
boot into bootloader
flash update
type 'oem writesecureflag 3' into a terminal to give s-on
just leave it stock unrooted with s-off.
then they can update all they want and you have a way back.
hell just flash the latest hboot so they have nothing to blame it on.
dowmace said:
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Click to expand...
Click to collapse
That sucks man, for the OP and you. When I got mine the update thing came up and I told the rep to not update it, he said "ok no problem, just know that updates sometimes fix things" but hit cancel right away anyway.
I guess it depends who you get you know? =\ If I was in your shoes though, I would have just asked for a new one right there since you were just buying it.
same thing happened to me. it sucks
boost happy said:
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
Click to expand...
Click to collapse
This is so absolutely true. It makes me physically cringe when I see people clamoring to unroot their phones because they have to make a visit to Sprint.
They.Just.Don't.Care.
EVERY time I've gone in, I've gone in Rooted, and EVERY time, i've not only gotten exactly the same service I should expect, but usually, end up getting into a conversation with a rep about some new feature that Ive gotten, usually ending up providing dropbox links for apks, advice, etc.
<<bringing it since 2010>>
I am not sure if this will work every time, but when I was in, I left the SD Card in my pocket. When they returned it they mentioned that they were going to update for me but since there wasn't a card in it they couldn't. I have to take out back in. I think it needs to be replaced so hopefully I can get lucky again.
Sent from the Delta Quadrant using XDA Premium App
Yeah, if it's hardware related, what does rooting have to do with that? lol
I have never walked into a Sprint Store in my life with reverted phone software. They take it like it is or I raise hell.
Most, if not all software issues can be resolved by simple trial and error, searching the forums, or a bit of know-how.
Hardware issues are the ONLY reason why one from XDA should ever visit a Sprint Store for phone assistance.
In a case like this, it might be a good idea to temproot and remove the security certs...the phone will download the update, but the actual installation will fail
When I bought my 3d launch day, I told the rep not to even open the box, that I would set it up and if I had problems come back.
With my OG evo I had the speaker replaced twice, both times, fully rooted with cyanogenmod. Told him I tried on stock rom and speaker was still distorted. Both times, replaced with no problem.
As mentioned before, they don't care so long as they have common sense. If it is an obvious hardware issue don't sweat it.
<-- Sprint Lead Tech
Ok I'm a lead tech at an S&R location in TX. I root every phone I get and encourage my customers to do the same (if they seem capable). While Sprint discourages rooting phones, they eliminated the prior rule about not working on rooted devices a while ago. The only thing techs won't be able to assess is software, unless they're like me and love seeing rooted devices. That being said, any and all hardware issues are to be fixed as stated by Sprint Service and Repair policy. Best thing is to just be honest and let the tech know what's going on and why you don't want anything updated. I'll keep working on pushing phone unlocking from the inside, you guys keep making progress in development.
Let me know if you guys need anything.
Just askin...
You need something done?
Well, basically I can't use 2.3.4. roms... still can't figure out why everything functions except people being able to hear me on calls. So i'm just trying to find a rom I can use and it seems it'll have to be a 2.3.3. based rom. Tried about 5 different 2.3.4. roms, even stock deodexed and still.. people can't hear me on calls but can hear me fine on 2.3.3. It seems im the only person online with this issue lol. Crazy part is, when I have the phone hooked up to the car speakers I can be heard on calls just fine but not through the speaker phone or regular phone speaker. It's pretty much dumbfounded me.
Did you update your firmware?
What you mean? I never take updates... is there a process to it that im missing somewhere? I figure there HAS to be somethin i'm doing wrong. Asides from just flashing a 2.3.4 rom from 2.3.3 what am I missing?
Wtf??? Ive never heard of this issue. I would test but my phone is disconnected. Try to run a ruu and then reroot.
Temari x Shikamaru
this is for the sprint cdma version of the evo 3d...
Go to this thread and download the "all firmware minus hboot"
http://forum.xda-developers.com/showthread.php?t=1223979
Rename the zip PG86IMG (.zip) will be the extension (full file will be named PG86IMG.zip), put the file on the root of your sd card, and boot into bootloader. When asked if you want to update, choose yes and let it do its thing. Do not pull battery or turn of your phone as that could brick your phone.
Same ol routine...flashed the virus rom and called a voice prompt line to see if itd pick up on my voice and nothing. Don't know what it is. It's not the speaker because voice commands still work but cant be heard during calls unless i plug into to bluetooth or my car sync.
Did you follow my instructions from above?
Yep... I had already done that before though. Ive been flashing a longggggggg time and ive never come across anything like this before.
brownhornet said:
Yep... I had already done that before though. Ive been flashing a longggggggg time and ive never come across anything like this before.
Click to expand...
Click to collapse
Yea, that's extremely peculiar...did you adjust anything with qpst at all?
Nope not at all. Went back to 2.3.3. and call volume is back again lol. I even tried the stock rom 2.3.4. and even it wouldn't work.
Go to a sprint repair store and ask for another phone. Tell them it has reboot locks for about 30 mins at a time.
Temari x Shikamaru
On the official 2.3.4 do u lose sound? If so inroot go back to s on take the ota and return it to sprint cause there sole.t ota u didn't wa.t ****ed up your phone.
Sent from my PG86100 using Tapatalk
mikedavis120 said:
On the official 2.3.4 do u lose sound? If so inroot go back to s on take the ota and return it to sprint cause there sole.t ota u didn't wa.t ****ed up your phone.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Nope sounds work fine...its not even my phone anymore i sold it to someone. But my mistake was selling it to someone I know.
Hey guys, it's deedscreen. The creator of the MoPho XDA Fan Group, facebook, Twitter, and Google+ page, and you may also know me as the one with the problems with the Photon who constantly nags, and rants with issues.
I just want to know if anyone has these issues too.
I have to deal with the phone being slow, constantly freezing, and the sleep of death, even after the latest update.
For the longest, I couldn't update the Photon, I found a thread on how to fix it by 'SBFing. So, I SBF'd it, it worked fine, updated to the latest software.
It was working fine, now I am back to the same issues, plus I cannot install any applications, nor update any applications. It will just say "INSTALLING" for literally hours, and never installs.
I have had the worst luck with this phone, I am going to 'SBF it back to stock, because a factory reset will not get rid of the battery icon modification.
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
PLEASE NOTE:
If you have a problem with this thread, keep your trap shut. I will have this thread closed if anyone insults me again, like the last time I had major issues. I am just experiencing bad luck. I need to know if anyone has similar issues. Sorry if I offended anyone.
Are you having similar issues?
Have u tried a completely stick photon...not modded and none of ur market Apps installed? ?
Sent from my MB855 using XDA App
deedscreen said:
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
Click to expand...
Click to collapse
Dude, you are definitely NOT alone. I love this phone too when it is working properly. These are my two main issue:
Random Reboots
Keyboard locks up - When this happens, the phone will not dial out. (Reboot required)
* This is my 2nd MoPho and I had the same issues with my first one. *
Factory defects with hardware do happen. Replace if you can.
Sent from my Motorola Electrify using XDA App
The reason why I am not quoting you guys, is because misleads users to think that I already have enough replies, so here we go.
@lucidvtec - I have tried stock options, that doesn't work always, not having any applications from the market installed is like asking me to jump off a bridge.
@sjamie - I do get random reboots ocassionally, but my keyboard, (no matter which one I use), constantly locks up. I get the "Sleep of Death" all of the time, and Constant Freezing. Please vote at the page here, on the forums to poll your results for issues with the Motorola Photon 4G MB855.
@Rapidlayout - You are correct.
-----------------------------
@lucidvtec, @sjamie, @ Rapidlayout: I am on my fifth Photon.
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
DWake014 said:
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
sjamie said:
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
Click to expand...
Click to collapse
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
I just have to do an SBF before I go to the Store. I did a battery modification and I want it reset to stock values.
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
deedscreen said:
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
Click to expand...
Click to collapse
Okay... that's really not encouraging!
However, I've never gone a full month with no problems so at least that would be progress for me!
Please let us know what happens with your 6th phone. Fortunately, I've never had a problem flashing SBFs. It will be interesting to see if you have that problem with your 6th phone.
CCallahan said:
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
Click to expand...
Click to collapse
I am devoted to the Photon, I love it's features, style, (MAINLY, I've puchased a bunch of accessories, and Sprint said that I can only get the HTC EVO Design 4G, or the Optimus, they are supposed to allow me to get a phone that is of equivalent specifications which is the Epic Touch SII Galaxy, which Sprint refused to give me.
Motorola says "We have never heard of anything like this, what are you talking about? This cannot be true!"
Those reps are quite frankly put, "stupid" in regards to the Photon and its technical difficulties. (Sorry if I offended any reps on the site.)
Sprint is trying to do the old "bait and switch on me"
I am willing to pay up to $100 price in differance, but I have put too much effort in the Photon and the Photon Forums here at XDA. After all, I am the creator of the Photon Fan Club Group here at XDA, (if you are not a member, look at my signature and join below.), I have created the Twitter, Google+ and facebook pages for this phone.
You know what I'm saying?
(By the way, I just SBF'd my phone without taking my microSD card out, and the SIM card, and I wanted to move all of my data before I sbf'd it. darn it. hope my sd card didn't get erased, I will be mad with myself if I did.)
well I just bought my photon 20 days ago from a guy on craigslist and yes it was brand new, never activated everything sealed for 250.
And so far the only thing I wasn't able to do was the update which a lot of people couldn't get their phones to update but I used the 198_7 SBF and that was it.
So far I only had 2 reboots (and that was when I was messing around with root explorer replacing some apks in the system folder)
But besides that I haven't had any problems that aren't normal on any android phone.
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
sjamie said:
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
Click to expand...
Click to collapse
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
deedscreen said:
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
Click to expand...
Click to collapse
New one came with 198_6 so I had no reason to update
Edit: yes mine was plagued with all the same issues
Sent from my MB855 using XDA App
deedscreen said:
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
Click to expand...
Click to collapse
Damn, man! You are shattering all of my dreams today! jk
sjamie said:
Damn, man! You are shattering all of my dreams today! jk
Click to expand...
Click to collapse
I understand that I am literally shattering your dreams, (no need for saying joking).
It is actually true.
I am sorry about that.
EDIT: On the bright side you will have an extra battery! See now I made one dream come true at no charge to you. (LOL! Hey, that rhymed.) Hehe
Well, since 198_7 isn't official, isn't flashing that SBF actually taking you away from a stock experience?
Never had one random reboot. Maybe some apps or a not 100% working root you guy's applied to the phone? Mine is flawless.
Sent from my MB855 using XDA App
I hate to just come here and ask for help, but I haven't found any solution over the past two weeks, and I didn't see any similar threads in this forum.
I have an HTC Evo 3D through Sprint. Two and a half weeks ago I downloaded the update. The update appears to have worked in the sense that the layout and many features are tweaked a little. However, since I updated it, whenever I turn it on it turns itself off and then back on every few minutes. The reason for this is that I am in Australia so it can't connect to the network to complete the update. I have been here for nearly two months, and won't be back in the US until mid-November. I have solely been using my phone with WiFi for email, internet, etc, and I would like to be able to use it for this purpose again. I called Sprint but they weren't able to help me because there is no Sprint service or Sprint stores in Australia.
Does anyone know of a way to fix the phone? If I factory reset it, will it come back without this issue, or will I just have a phone that doesn't work and lost its memory? Would there be a way to fix it by rooting it?
All help is appreciated. I'm not very knowledgeable on this kind of stuff, I apologize.
Thank you, have a great day.
Even in Airplane mode it does this?
Can't you install the latest sprint ics ruu? That should sort it. I'm gsm though so I never browse the cdma section but I think that should solve your issue.
Best of luck getting it working
Sent from my HTC EVO 3D X515m using Tapatalk 2
oohaylima said:
Even in Airplane mode it does this?
Click to expand...
Click to collapse
I have had it in airplane mode the entire time for the last 8 weeks.
00mpollard said:
Can't you install the latest sprint ics ruu? That should sort it. I'm gsm though so I never browse the cdma section but I think that should solve your issue.
Best of luck getting it working
Sent from my HTC EVO 3D X515m using Tapatalk 2
Click to expand...
Click to collapse
I'm sorry but I'm not sure what this all means. Are you suggesting that I root the phone using the newest Android version (ICS=Ice Cream Sandwich)? I have no clue how I would do this, or if it would actually solve my problem.
Ernie_Richardson said:
I'm sorry but I'm not sure what this all means. Are you suggesting that I root the phone using the newest Android version (ICS=Ice Cream Sandwich)? I have no clue how I would do this, or if it would actually solve my problem.
Click to expand...
Click to collapse
Here's a post with download links and some information about running the Sprint ICS 2.89 RUU. You didn't say if you are S-ON unlocked or S-OFF and the procedure is slightly different between those two states. If you have never HTC unlocked your phone and rooted your can just run the RUU.exe as if you were S-OFF.
ramjet73
I wonder if there is any way you can get an active Airave to connect to? Sprint obviously wouldn't issue you one in Aus, but perhaps you could have a friend or family get one, activate it, then send it to you in Aus.
Wait....are you saying as long as I have an Airave, I can get service all over the world?
oohaylima said:
Wait....are you saying as long as I have an Airave, I can get service all over the world?
Click to expand...
Click to collapse
Well, not sure. It does require GPS signal, so it may detect anything not in the US and refuse to work. It was just a thought. Anyone else try to use an Airave outside the US?
It sounds like you aren't rooted and haven't done anything outside of the normal update for the phone.
When you say that the it turns off and back on, do you mean that the phone is simply rebooting randomly? If so, then I think a custom rom might help you.
I don't think the factory reset will fix this for you btw. I also wouldn't try it unless I got a really good backup (which is pretty easy once rooted).
Thanks everyone for your help. I ended up doing an RUU flash using the info ramjet73 gave, and it appears to be working fine except that I lost all of my memory. I couldn't get it backed up before I did it, but I'd rather have a working phone without my old contacts and stuff than have it not work.
Log on to your google account and download them again.
Glad it's working. Be safe out there! Or try to be.
oohaylima said:
Log on to your google account and download them again.
Glad it's working. Be safe out there! Or try to be.
Click to expand...
Click to collapse
How do I do that?
Ok I have a few questions for the flashers out there. I have a EVO design from boost. I have successfully flashed my EVO 3d to boost butthere is a problem. It seems like if I do not use my phone any calls will go straight to voicemail. I have verified that it doesn't do this with the design. I'm at my wits end on this. I.have tried everything from being stock non rooted to New Roms , switching my cid, and this has been on 2 phones, 2 doferent donor phones. I'm just mot sire how to goto the next step. My donor phones are off with battery out of them. I need to know if anybody else has had this issue and if so how did I fix it..if u did.
gmzombie said:
Ok I have a few questions for the flashers out there. I have a EVO design from boost. I have successfully flashed my EVO 3d to boost butthere is a problem. It seems like if I do not use my phone any calls will go straight to voicemail. I have verified that it doesn't do this with the design. I'm at my wits end on this. I.have tried everything from being stock non rooted to New Roms , switching my cid, and this has been on 2 phones, 2 doferent donor phones. I'm just mot sire how to goto the next step. My donor phones are off with battery out of them. I need to know if anybody else has had this issue and if so how did I fix it..if u did.
Click to expand...
Click to collapse
Try making a call on the phone. it it gives you an error 16 you gotta call boost so they can fix it. Also, did you change the MIN and MSID?
i dont have a problem there the phone works fine when i use it as it has been activated for a little bit now. its when i let it sit idle for about an hour or so and it will send all my calls to voicemail even though i have good signal.
gmzombie said:
i dont have a problem there the phone works fine when i use it as it has been activated for a little bit now. its when i let it sit idle for about an hour or so and it will send all my calls to voicemail even though i have good signal.
Click to expand...
Click to collapse
You would have to call boost mobile so they can do something about it since they allow flashed phones and they would be cool with it.
Sent from my PG86100 using xda app-developers app
Yea they may allow flashed phones but they will not.support them im sure. I dont think that calling them will help on thespecially especally sin e the donor evo design works great
Also i have been testing this flash on a samsung gs2 epic touch and all seems well as of now. Been using it since i bootlooped my 3d last night. Nothing major kust need to re rom it. But this wouldean that the 3d is at fault somehow. If someone has flashed the 3d can u givee some direction if u have had this issue.
I'm testing using an older radio and pri to see if that is the problem. I feel like the pri could be an issue after reading it does the work for the voice and data for the phone connecting to the network. Although my pri still says 1.43.003 I think some other people said if u flash an older one it will be there just not show in the pri. Any ideas or advice
Yes I have some advice. You cannot ask for help on changing your msid or esn number on xda. It is illegal and xda doesn't engage in "illegal" activities. You'll have to google your answers on your own. I am simply repeating what mods have said in the past. If have questions about that you can ask them in the ask a mod thread. Not being a douche. Just telling you what's been said.
Let me ask u a question. Where in the hell do u see anything about asking how to flash or change the esn or meid in my post..nowhere because there is nothing in any of my posts asking how to change my esn or meid. I already know how to do this and what I was asking was about the pri and if anyone else was having a problem like I was.
Now I'm testing the virgin mobile pri since on a prepaid. I figured what do I have to lose. So far it lasted over the hour mark. Let's see how the night goes for it.
Ok so that didn't work. I'm going to ruu back to 2.08.651.1 to get the pri back to 1.24.003 then I will flash meanrom ics. Blah a lot of crap just to test older pri. Just wish I could get this fixed once and for all.
Evo 3d to Boost error 16
after i flashed my evo 3d i got an error 16. So what i should do? Call boost? And what i should say, so they will not suspend my account