Hey guys, spent a long time on the phone with Verizon today. I bounced some information off of Tier 2 and some higher ups about what could be causing the Time Zone problem for those of us having the issue. They put in tickets for the areas I could remember off of the top of my head (Here and Arizona), and told me they think I am right about it being a server problem. They said a lot of us in urban or rural areas that pull LTE are on immature networks that are using assistance from servers in larger cities (Chicago for me), thus forcing me to Central time even though I live in Eastern Time. It looks like an HTC/Google issue to them being that they can patch the problem by using location information properly, and they said they will look into it and someone is supposed to call me back in 3-5 business days.
Edit: Also, if you are in an area where you are pulling 4G and it is just killing your battery, diable "Always-on mobile data" in network settings. It won't interfere with your apps and syncing. My battery life literally has about doubled today since doing this. I haven't seen any downfalls.
I don't know... doesn't Indiana always have a time zone problem, at least for half the year?
I remember being an hour early for a business meeting because we didn't know Indiana doesn't believe in daylight saving time. Then I came back home and watched a West Wing ep where they missed their plane because of the time issue.
Liberal douchebags changed that a few years back. We observe it now.
Why you gotta bring politics into this in that way? I'm holding my tongue... but it's not easy.
Probably because it was the liberals who were running the state at the time, making unnecessary changes for no good reason but to say they did it. You're having a hard time holding your tongue you should probably research what each party is ACTUALLY supposed to represent and re-evaluate your stance. And coming from a guy in Cali where you are about to be required to pay your babysitter as a full time employee, give them benefits, and breaks, as well as not make them work more than 8 hours per day, lol.
AtLemacks said:
Probably because it was the liberals who were running the state at the time, making unnecessary changes for no good reason but to say they did it. You're having a hard time holding your tongue you should probably research what each party is ACTUALLY supposed to represent and re-evaluate your stance. And coming from a guy in Cali where you are about to be required to pay your babysitter as a full time employee, give them benefits, and breaks, as well as not make them work more than 8 hours per day, lol.
Click to expand...
Click to collapse
Come on, dude. Leave politics out of this. I appreciate you starting this thread, as I am having this very problem. But, leave politics out. Software and server issues know no political boundries. We all suffer the same issue.
Well, it sucks that it did get pulled off topic by that dude, but politics plays a role in everything in the US now, unfortunately. The Good news is, Verizon just acquired a whole bunch more spectrum from the big 4 cable companies, which could be premature of me saying this, is going to significantly help our cause. I don't see Verizon investing in last years technology if you know what I mean.
You must be pulling Eastern Time huh? Close enough to Atlanta like I am close to Chicago.
AtLemacks said:
Well, it sucks that it did get pulled off topic by that dude, but politics plays a role in everything in the US now, unfortunately. The Good news is, Verizon just acquired a whole bunch more spectrum from the big 4 cable companies, which could be premature of me saying this, is going to significantly help our cause. I don't see Verizon investing in last years technology if you know what I mean.
You must be pulling Eastern Time huh? Close enough to Atlanta like I am close to Chicago.
Click to expand...
Click to collapse
I live in Montgomery, Alabama. It's about an hour drive from the eastern time zone.
Sent from my HTC Rezound using XDA Premium
Im from just north of Birmingham... A few hundred miles from eastern time. I'm going into Verizon tomorrow to see what they say
Sent from my ADR6425LVW
Have not had this problem yet. Did you guys have the same problem on your previous phones??
Never had it on my incredible. It only happens when I use 4g. I can switch to 3g and the time is right
sent from my new Rezound
Nope, and what is the point of going to Verizon store where they know nothing when I just old you what Teir 2 and above said? lol
It is whatever city is hosting your 4G traffic, for you guys it is probably Atlanta. And saying Montgomery is a "few hundred miles" from the Georgia state line is a huge exaggeration dude. It is less than 100 miles. It has nothing to do with tower location it is where traffic is routed.
I lived in Columbus while I was stationed on Ft. Benning, so I know for a fact you are overshooting it.
AtLemacks said:
Nope, and what is the point of going to Verizon store where they know nothing when I just old you what Teir 2 and above said? lol
It is whatever city is hosting your 4G traffic, for you guys it is probably Atlanta. And saying Montgomery is a "few hundred miles" from the Georgia state line is a huge exaggeration dude. It is less than 100 miles. It has nothing to do with tower location it is where traffic is routed.
I lived in Columbus while I was stationed on Ft. Benning, so I know for a fact you are overshooting it.
Click to expand...
Click to collapse
First I don't live in montgomery, I live north west of Birmingham. It IS between 150 and 200 miles from where I live to the georgia state line which is where the time zone switches.
Yea, driving miles while driving South before turning to drive East, lol. You know that your phone doesn't take the highway right? Still not "Several Hundred Miles".
It is NOT 150-200 Miles, lol.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
AtLemacks said:
Yea, driving miles while driving South before turning to drive East, lol. You know that your phone doesn't take the highway right? Still not "Several Hundred Miles".
It is NOT 150-200 Miles, lol.
Click to expand...
Click to collapse
Never said several hundred. Read before you talk down to people. I live close to the Mississippi line so it is 150 to 200.
sent from my new Rezound
pwned3 said:
Im from just north of Birmingham... A few hundred miles from eastern time. I'm going into Verizon tomorrow to see what they say
Sent from my ADR6425LVW
Click to expand...
Click to collapse
Hmm, unedited quote from a guy who is listed as living in Cullman. You aren't winning this. Looks like ~89 miles. And Atlanta is a bigger city than Birmingham, etc... So again, since you are pulling Easter Time Zone, and I am correct about what I have stated, how about you go cry to Verizon.
Actually they fixed it. Surprising I know. And I did live in Cullman, not any more.
Sent from my ADR6425LVW
Oh, they "fixed it" by turning automatic off, lol. There isn't just a "fix" that Verizon could do in the store. It is a server problem. The rep in the store doesn't just decide that your phone doesn't need to run through Atlanta anymore, Troll.
AtLemacks said:
Oh, they "fixed it" by turning automatic off, lol. There isn't just a "fix" that Verizon could do in the store. It is a server problem. The rep in the store doesn't just decide that your phone doesn't need to run through Atlanta anymore, Troll.
Click to expand...
Click to collapse
+1...I would use that option as a fix except that any of the Verizon apps that require you to be signed in through Verizon require that it be set to automatic. I use the NFL Mobile app a lot and if I have automatic off, it tells me it has to be turned on for the app to function. It is frustrating because I either have to turn automatic off at night, or ensure I am not on 4G or I cannot trust that my alarm will go off. I am in Arizona. We need a true "fix"...not a "work around".
Yea, I had the same issue. I don't use NFL mobile much, but when I did try I had the same result. I noticed it while trying to use MyVZW to pay my bill. Verizon Tier 2 manager said they were going to put in a ticket to at least patch the apps that need automatic time to work on our phone if nothing else.
Related
I'm trying to call so that I can my activation fee waived, but everytime I call I get some stupid foreign person.
They have a thick ass accent that you can't understand and don't know what they're talking about. What are my chances of getting someone who knows how to speak English correctly? I honestly think that by calling Sprint I just got some person in India.
Also, what should I say to get my activation fee waived?
Furthermore, my Airave arrived yesterday, but the GPS is blinking green and the Mobile is blinking orange. How can I fix? Am I supposed to link my phone up or something. Also, on the paper that arrived with the Airave my phone number ended in 8652, when it actually ends in 8246. Could that be the problem? Could someone please help me?
I just contacted them through the online chat and told them I didn't realize I would be charged an activation fee because it is free online and then asked them to waive it. Give it a shot.
connerrs said:
I just contacted them through the online chat and told them I didn't realize I would be charged an activation fee because it is free online and then asked them to waive it. Give it a shot.
Click to expand...
Click to collapse
Can you link me or tell me how to get to the online chat, please?
I have never had a problem on the phone but chatting is far easier and convenient.
Www.sprint.com/chat
...just tell them that you weren't told about any activation fee and don't want to pay it. That's what I said because I wasn't told about it when I got my phone.
Sent from my Nexus S 4G using XDA App
daneurysm said:
I have never had a problem on the phone but chatting is far easier and convenient.
Www.sprint.com/chat
...just tell them that you weren't told about any activation fee and don't want to pay it. That's what I said because I wasn't told about it when I got my phone.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
The Retentions Department is who you want to talk to - 877-775-4886. They can help you. You also want Sprint Airave Support: 866-556-7310.
iCaptivate said:
Furthermore, my Airave arrived yesterday, but the GPS is blinking green and the Mobile is blinking orange. How can I fix? Am I supposed to link my phone up or something. Also, on the paper that arrived with the Airave my phone number ended in 8652, when it actually ends in 8246. Could that be the problem? Could someone please help me?
Click to expand...
Click to collapse
Read the user guide that came with the Airave, it tells you what the blinking LEDs mean. If the GPS is blinking green, then it's trying to acquire a GPS lock. A GPS lock is needed so the Airave knows what spectrum is used in your area so the Airave can select the correct frequencies. If you can't get a GPS lock, try using the included external antenna and placing it on a near a window. The Airave will have a different # than your phone.
Yea the initial load on the airrave will take a while..I had to use the gps antenna and actually run it through the window and stick it outside on the balcony. After you do that there is a small reset button in the back and push it with a paper clip..don't unplug it again..also make sire u.reset you modem..sometimes the airwave comes un activated so if it don't work after that give sprint a call..if u get any orange lights something is not right..but they will flash green for a while..I live my airave . I get 1.5 mbs down throughout the entire.house
ydoucare said:
Read the user guide that came with the Airave, it tells you what the blinking LEDs mean. If the GPS is blinking green, then it's trying to acquire a GPS lock. A GPS lock is needed so the Airave knows what spectrum is used in your area so the Airave can select the correct frequencies. If you can't get a GPS lock, try using the included external antenna and placing it on a near a window. The Airave will have a different # than your phone.
Click to expand...
Click to collapse
The GPS locked on yesterday, now it's flashing.
The Mobile doesn't stop flashing, and it's flashing orange.
Also, the Airave and the External Antenna are both on my Window.
On chat with a rep right now to get mine reversed...........Success. Took about 10 minutes total.
firmbiz94 said:
Yea the initial load on the airrave will take a while..I had to use the gps antenna and actually run it through the window and stick it outside on the balcony. After you do that there is a small reset button in the back and push it with a paper clip..don't unplug it again..also make sire u.reset you modem..sometimes the airwave comes un activated so if it don't work after that give sprint a call..if u get any orange lights something is not right..but they will flash green for a while..I live my airave . I get 1.5 mbs down throughout the entire.house
Click to expand...
Click to collapse
I hope it works. For some reason, on the Sprint website it says that I ordered 2 Airaves, however, only one has arrived, and I only remember ordering one.
I have checked your account and yes, there is 2 Airave device added on your account Accidentally, however please do not worry, I will set one Airave device for cancellation and within 2 hours, you will receive a call back from the account services team just to confirm, and for canceling, you will not be charged anything, I assure you about that.
Click to expand...
Click to collapse
That's what the Sprint agent said on the chat.
I need to fix this goddamn thing.
iCaptivate said:
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
Click to expand...
Click to collapse
I don't mind foreigners. My wife has an accent and is a resident. I don't like outsourcing though. If they are a foreigner living in America and giving back to our economy cool...but if it is outsourced to a 3rd world country so the CEO of Sprint can pocket a few extra million a year then it pisses me off.
ExploreMN said:
I don't mind foreigners. My wife has an accent and is a resident. I don't like outsourcing though. If they are a foreigner living in America and giving back to our economy cool...but if it is outsourced to a 3rd world country so the CEO of Sprint can pocket a few extra million a year then it pisses me off.
Click to expand...
Click to collapse
I don't mind foreigners, I just hate talking to one over the phone. It boils my blood when they don't know what they're doing.
I call I get some stupid foreign person.
I didn't know all foreign people were stupid? Keep it classy.
vkuber said:
I call I get some stupid foreign person.
I didn't know all foreign people were stupid? Keep it classy.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
3D > iClone
firmbiz94 said:
I live my airave . I get 1.5 mbs down throughout the entire.house
Click to expand...
Click to collapse
Uhm, whats the point of that?
the airave uses your home internet connection, you would get even better speeds (and probably battery life) using wifi.
TeknoJnky said:
Uhm, whats the point of that?
the airave uses your home internet connection, you would get even better speeds (and probably battery life) using wifi.
Click to expand...
Click to collapse
I hate having to turn WiFi on and off. So annoying.
iCaptivate said:
I hate having to turn WiFi on and off. So annoying.
Click to expand...
Click to collapse
Lmfao!?!?
3D > iClone
iCaptivate said:
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
Click to expand...
Click to collapse
Nope. I get the foreigners a lot too and they sound fine to me. I can understand them fine even with the thick accent
I've realized in the past few days that Sprint's customer service still hasn't improved in the past few years and actually has gone downhill. Even Executive Services was unable to resolve my issues, and refuses to replace my phone since they are saying it's my phone and NOT the network, when the issue is apparent with several different phones.
Anyway, just wanted to throw that out there. Your contracts are changing and I found this on SD. Credit to Chrscott22. The changes take place 9/9/11 and you have till 10/9/11 to cancel, but people have already started canceling.
"Administrative Charge Increase &Terms & Conditions Changes for Consumers
Effective 9/9/11, the Administrative Chargewill increase to $1.50 per line for customersthat receive the charge. For details, visitsprint.com/taxesandfees. In addition, theSprint consumer Terms (Ts&Cs) are changing. Please review them carefully at your local Sprint store or sprint.com/termsandconditions"
and per their terms and conditions:
"When You Don't Have To Pay An Early Termination Fee
You aren't responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes—and may provide you notice of non-material changes—in a manner consistent with this Agreement (see "Providing Notice To Each Other Under The Agreement" section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. "
If you are tired of their service, have ****ty service, or just want to get out, call in and cancel. If you love them, please don't come here bashing others. I know Sprint is good in some areas, and after all they are the cheapest.
sprint has the best service wtf u smokin
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
A.Priori said:
sprint has the best service wtf u smokin
Click to expand...
Click to collapse
Sprint service is excellent in some places but terrible in others. In most places, though, you get constant service except for the dropped calls.
data is total **** where i live but for my plan cost i can deal with it
NewZJ said:
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
Click to expand...
Click to collapse
Yeah...I mean, the 2G signal is nearly everywhere and rock solid. The 3G signal is 'strong enough' in most places...the 4G is an embarrassing joke. I get it outside, barely...3/4 of a mile away from the tower, that is on a hill. I have never got 4G indoors. But I'm fine with that, I rarely need to download something big enough for me to say "gee I wish I had 4G" and there isn't wifi available at the same time. My 3G is usually nearly as fast as wifi for page loads and such (leaked eng radio FTW), but I think that also speaks poorly of the wifi performance of my E3D....
I always stay on the lookout. I would love the strength of VZW's signal....though I hang out on their towers (when necessary) via an alternate PRL and the speed doesn't really seem any faster unless it's a 'peak usage' time of day when Sprint is clogged....but even then it's not that much faster. I hear ATT/Tmobile have pretty fantastic 3G (3.5G, 3G+, kinda-4G) speeds, but, T-mobile doesn't have fantastic coverage and I doubt they have a free-roaming agreement with ATT which also doesn't have even a Sprint level of coverage...so that rules out T-mobile--not to mention they will cease to exist soon...which brings us to ATT and their complete ass-rape based service plans.
To sum it up I would like VZW's coverage, but it isn't that much better than Sprint and the data speeds are roughly on par. I would like T-mobile for the speed but the coverage is lacking and t-mobile won't exist soon....and ATT is ruled out automatically. (not to mention I have ATT for DSL and let me tell you--Worst. customer. service. ever...I somehow got shut off for paying my bill in full, early and it took hours to resolve)
and taking cost into consideration? Sprint wins, by far.
EDIT: Also, tiered data plans with unreasonably low caps? Pfffffft.
CheesyNutz said:
data is total **** where i live but for my plan cost i can deal with it
Click to expand...
Click to collapse
Data sucks donkey nuts where I live also, but like you said. The cost is something I can deal with too.
Yes you guys are right. The cost is what kept me with Sprint for so long (actually Sprint was very reliable in my area prior to May), but the towers around my home and work area, which is basically the same area, is screwed. It's been like this since May and they haven't done anything about it. They just make new tickets, tell me nothing is guaranteed and now blame it on my phone. They won't even listen to reason. Do you think an LG Optimus, 2 EVO4Gs, an EVO Shift and the EVO 3D all would have the same problem? Logically that's impossible, yet they tell me it's possible and blame it on my phones and the store is like "i see no problems" and wont replace. I've spent DAYS talking to these guys. Now they're telling me to go to HTC.
So I came across this information and now am switching to Verizon. True I'll have capped data, but only I use more than 2GBs (which is now impossible at 10kbps with Sprint even if I left it on all day and night). The rest of my family plan used like 400MB or 500MB. My problem is reliability. It's unnerving when not only are my friends enjoying true 4G speeds on Verizon, but my own work iPhone is leagues faster in the data department.
So anyways, I'm just passing along this info. A lot of people on SD have successfully ended their contracts with this.
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like this for a long while. I thought I was gonna end up paying the ETF for all of my lines, but this sounds like I'm out for free and I'll save around $700. What number did you call to get this done?
I'm definitely gone with Sprint's 'later' network, but I still love the EVO 3D. Such a beast of a phone on such a half-assed network. I hope I can find a good replacement.
ReinMaker said:
Yes you guys are right. The cost is what kept me with Sprint for so long (actually
Click to expand...
Click to collapse
AND:
skaflone721 said:
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like
Click to expand...
Click to collapse
Here's the question that begs asking:
Could you get out of your XDA contract?
For Real.
Why are you here?
Don't want to use Sprint?
Fine, but this forum is for users of a phone that Sprint carries, not Verizon. Both of you have had XDA accounts for less than a month, and ALL of your posts have been less than helpful to anyone, as evidenced here:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You both 'joined' on nearly the same day last month, and you both seem to enjoy exactly the same threads(hmm..... )
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
mazook98 said:
AND:
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
Click to expand...
Click to collapse
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
ReinMaker said:
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
Click to expand...
Click to collapse
Bye.
Sent from my Evo3D
So would you get to keep your Evo?
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Drewmungus said:
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Click to expand...
Click to collapse
You should just get a Virgin or Boost phone before dropping your postpaid contract and take it for a test run. I think you "may just find" that the cut cost isn't really worth the service (customer or phone/data) or lack there of.
If it wasn't for my discount and the EVO 3D, I'd have an easier time leaving. I get **** reception at home and work. Sadly, Sprint is the best price.
moosh3 said:
So would you get to keep your Evo?
Click to expand...
Click to collapse
You paid for it didn't you... Dk why you wouldn't lol ( example of you don't own your phone mentality LOL must have been done in by Steve jobs )
Sent from my PC36100 using XDA Premium App
Whoever you guys go to, enjoy your capped data rates and giant price jump. Your wallet will be pissed.
Sprint isn't perfect but it's way better than verizon and at&t with customer service.
Sent from my Nexus S 4G using XDA Premium App
I like Sprint, but like a lot of others I switched for the price. But where I live and work I get nothing for signal. At work i can't make calls or text, let alone use data. At home.voice functions are good but again, no data. If I didn't have great WiFi I would have left in the first couple of days. I've called Sprint and they have told me that I have mediocre service so its not the phone. I actually had an emergency at work where the phone lines went down and couldn't make a phone call to 911. Luckily some of my employees have Verizon and we were able to call and save a man's life. So i think I'm going to get out and go back to Verizon. I know it costs more, but piece of mind is worth it to me.
So my question is, how would I keep my number if i switched? I've had this number for 10 years and don't want to lose it.
I have been with Sprint since 2004 and I agree that there are multiple issues. The only reason I have stayed on is the contract pricing.
Sent from my PG86100 using XDA Premium App
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
I did not get the letter. Kinda makes me mad however it's currently the best for unlimited data. Not leaving unless they cap or throttle it. If that's the case, I will go back with cricket. It would be cheaper, and throttled also.
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
Totally agree with this post.
3vo Free'd from desire
brol1k said:
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
Click to expand...
Click to collapse
Have not got the letter, but staying as long as I can keep my Simply Everything plan.
Sent from my HTC EVO 3D using Tapatalk
lost my premier in april with the first round of changes. I have two Sero premium lines; can't leave, it just can't be beat. If the new network changes take effect, sprint will actually have great 3G and better coverage, and that will make it an awesome network. if...
here's to hoping, cause with my plan I'm not going anywhere, and this (data) $hit has got to get better.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
Every time I've really wanted an upgrade, I've gotten one, (when not eligible) , after a single phone call to Sprint. You just gotta "work it" a little bit, and they'll do it. Sprint is NOT in the position to be losing customers over the issue. Win for us: it's definitely a "flipper's market" right now for Sprint customers.
(I even BRIEFLY considered asking for another full-upgrade when I got the EpicTouch a few days ago, but my brain just wouldn't let me say so much bull**** to another human being... (considering I just got a premature upgrade for my EVO3D)......
But, it did let me say just enough to get the add-a-line price of the phone knocked down from $199 to $75, lol.
<<bringing it since 2010>>
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
2k4mach said:
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
Click to expand...
Click to collapse
Wish I could leave, but around here verizon is even worse. They are not actually even able to take customers. Every cell provider sucks around here except US Cellular, but they are only good around here, and suck everywhere else. So I just change my prl and roam on US Cellular, best of both worlds, just have to watch the roaming usage, lol...........
It does suck, but at least you get one more Gold Upgrade in 2012. Assuming you upgrade on or before 10/01/2012. I had them push up my upgrade to this month so I could order my 3D now, instead of waiting for 10/01/11. This is on their website.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Well i gotta get my lsdy her iPhone when it drops. They told me I have to upgrade by end of October.
3vo Free'd from desire
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
freeza said:
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
Click to expand...
Click to collapse
Ummm well I've had Sprint for 8 years never did any sort of fraud or insurance scheme, buy them there are the bad seeds hahaha, And ATT AND VZW is offering early upgrades tho I think It's for iPhone users only tho.
Basically Sprint is going against everything they've said so far, it'll be time when they take out unlimited data as Dan Hesse said himself It's possible. And believe me the horrible 3G speeds I definitely see it as Iive in NYC and speeds is HORRIBLE!!!!
3vo Free'd from desire
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
im still month to month with sprint and not changing anything until the prime comes out, but was looking into tmobile and they have yearly upgrades it seems, not a full 2 year contract price but close. All I know about this is what I read, I was going to call and ask a rep about it
http://www.bgr.com/2010/01/28/t-mob...e-program-for-post-paid-smartphone-customers/
Just got mine yesterday. I have a upgrade in June 2012 to use under December 2012. Truly looking like I'll be getting what ever Nexus that Sprint has available so it will last for twenty months.
Sent from my HTC EVO 3D using Tapatalk
Got mines the other day. Read it and through it in the trash. I dont care about any of that. If I'm not able to get my upgrade, I just purchase full price if I want it that bad (know I'm going to have to do if the Nexus Prime comes to us lol). Simple as that. Signal is not the greatest in my neighborhood, but once out, I'm good to go. Have a Airave in the home and its serving its purpose so far. Nothing for me to "leave" over. But thats my own personal feelings.
At 2.9 gb for the month. In 3g area I usually get about 1.4 upload on speed test. Now in getting .19 consistently ....
Sent from my DROID RAZR using Tapatalk
brianbrod1 said:
At 2.9 gb for the month. In 3g area I usually get about 1.4 upload on speed test. Now in getting .19 consistently ....
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
You had probally reached your data plan limit, now you are running in a lower donwload speeds. Thanks
Sent from my XT910 using Tapatalk
Have grandfathered unlimited data plan so. I couldn't have reached limit on plan
Sent from my DROID RAZR using Tapatalk
I have grandfathered unlimited data as well. I have not noticed this and I often go over 200/300 gigs a month as I use my phone as my sole internet source.
I am curious if they ever do throttle grandfathered unlimited data users.
Touch-ee said:
...I often go over 200/300 gigs a month as I use my phone as my sole internet source.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is why carriers have gone to tiered data.. just sayin'
Touch-ee said:
I have grandfathered unlimited data as well. I have not noticed this and I often go over 200/300 gigs a month as I use my phone as my sole internet source.
I am curious if they ever do throttle grandfathered unlimited data users.
Click to expand...
Click to collapse
Me too... At work streaming pandora & at home playing FPS games & downloading videos, movies... lol I dont use that much though... damn
daddymikey1975 said:
This is why carriers have gone to tiered data.. just sayin'
Click to expand...
Click to collapse
No, they went to tiered data so they can bill the end user for more money while instilling the belief that people are using too much data and they can't support it.
It reminds me of the early 80s when the gas prices climbed to .75¢ a gallon and the gloom and doom prophets said the outrageous price increase was because of a limited supply, and the world would be completely devoid of fossil fuels by...wait for it...1987. Now, I have looked around, and I see that people, nearly 30 years after the world ran out of gas, are still buying the same old BS and paying upwards of $5 a gallon...while the price in Venezuela on Monday was...get this...18¢ a gallon after converting to USD.
So, don't buy the whole limited bandwidth BS. My school has multiple Gigabit connections and probably runs through more data than the average small country because its a super computing node for some high end government cluster. I asked one of the EE professors how close they were to maxing out the fiber optic line coming in and he said "oh, occasionally we will hit half a percent of total capacity".
Moral of the story: they charge you more for tiered data because you will pay it.
Now, calling someone a ****ing moron because you believe the utter BS that a greed filled multinational conglomerate feeds you about why they want to charge you more dollars for less product is somewhat odepian in nature don't you think?
Sent from my HTC Sensation Z710e using xda premium
daddymikey1975 said:
This is why carriers have gone to tiered data.. just sayin'
Click to expand...
Click to collapse
Hey, I pay the $30 a month for the wireless tethering even though I know there are ways around it. I always pay my bill on time and I have been a loyal Verizon customer for years... So you bet I'm going to use the crap out of my grandfathered in unlimited data!!! Why would I pay another $100 a month to Verizon for Fios which would just give me what I already have through my phone...? INTERNET ACCESS!!!
While ATT truly throttles their customers based on TOTAL download, VZW's stance as I'm told prior to switching a few days ago, is: If you're on a particular tower and it is congested and you've used over 2 Gigs, your traffic will be "optimized" at a preferable speed to allow other users to use the service. So, they throttle based on tower congestion.. much fairer. If you connect to a different tower, then all the "throttling / optimization" goes away and you should be back to your normal 3g/4g speeds..until you return to the throttled tower.
brianbrod1 said:
Have grandfathered unlimited data plan so. I couldn't have reached limit on plan
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
Yep! Unlimited data plans are not that much unlimited. you have probably a caped internet, complain about it. :/
Sent from my XT910 using Tapatalk
Good day you used over 300GB and you still get good speed?
Do you drop data and if so does it happen more then 1 time a week?
I would like to know, becuase I have had some isuses and I don't know how/if I can fix it.
Thanks
Well I was at about 72GB yesterday and I downloaded a 13GB torrent file and was getting over 1.5MB down... So no I don’t think I was being throttled.
Complete ameture or "noob" as you guys say. Are these razrs simply not meant for 3g? I mean it works, but I had an iphone before and it took no time for a song on pandora to buffer. it takes an eternity on my razr.. Obviously the phone isn't firing on all cylinders in 3g but let's just say Iphone 3g > RAZR 3g. Somebody care to call me out and explain?
Sent from my DROID RAZR using Tapatalk
Realize I spelled "amateur" wrong. Trying out swift key today and swype no longer is spelling for me.
Sent from my DROID RAZR using Tapatalk
Droped data 3 times today in two places with -69dbm to -86dbm or 3-5 bars. It's really starting to bug me.
Me too, I came into android with the impression that everything was supposed to be more open and free, well I definitely feel tied down when I'm in 5 bars 3g blue lettering, and I start an app and it goes white lettering. It's ridiculous. I didn't understand what Sprint was talking about in those commercials talking about other companies slowing your data down, I fully understand what they mean now. I like android a lot, but this pisses me off.
Sent from my DROID RAZR using Tapatalk
woodmc2 said:
Me too, I came into android with the impression that everything was supposed to be more open and free, well I definitely feel tied down when I'm in 5 bars 3g blue lettering, and I start an app and it goes white lettering. It's ridiculous. I didn't understand what Sprint was talking about in those commercials talking about other companies slowing your data down, I fully understand what they mean now. I like android a lot, but this pisses me off.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
I really think this has more to do with your location than a blanket policy. I'm in Boston and the coverage is great here and I never have any of these issues.
You guys are seeing data-dropping and 3G/4G hand-off issues (not throttling). I see this often on the west side of Indianapolis. I spoke to VZW about it today:
https://forums.motorola.com/posts/97c770a3e8
I have been reading a lot in to it and I think thats it. It falls inline with what I was told about the phone geting an update. (He said it could very well be ICS too, but that seems unlikely now.)
This is the last thing that I would ever think to go bad with a motorola phone. I could see the GPU or CPU sucking or the FC all over, but I ever would have guessed data droping. Now I am starting to wish I got the 720p HTC phone.
I have a high degree of confidence that the issues will be resolved and that Motorola will remain the best hardware choice going forward on USA CDMA networks.
This is just a rant, so sorry if I'm off-topic, but this is just getting to be too much.
I'm a store manager for a multi-carrier cell phone store, nationwide, with stores in the thousands. I won't name names for privacy (and job security) reasons, so yeah. Sprint is just pissing me off lately with everything they've been doing.
First, the OTA ICS update that has been held back for Gods know why, with no official word on anything, and HTC sitting back and just watching, not helping out or releasing source code. They have the gall to release the 3D on Virgin WITH ICS, for half the price of the 3D (unactivated), with better plan pricing and the same coverage for the most part, including 4G, if you can even call it that. Sprint, get off your ass and get us ICS already, the firmware that comes stock on these phones is OVER A YEAR OLD, Jeebus.
Secondly, the way they're dealing with the GSIII fiasco. I have people coming in every day since the 21st, asking where their phone is. Sprint hasn't even contacted almost any of their own preorder customers to let them know about the delay, so anybody not on a forum like this has no idea. Not only that, but they won't release a new date or an explanation, nothing, just a "TBD" is all I have to go by on my system. This is how they treat customers shelling out $200-$250 for a phone? Sure, I don't expect to know everything, but AT LEAST have the corporate courtesy to let your customers 1) know about the delay, and 2) the WHY, even a simple "Samsung can't produce enough phones to keep up with demand" would be fine, but they opted for nothing instead.
Lastly, their pathetic data network. I mean absolutely pathetic. I sell these phones daily, and have to uptalk them as my job, but it's getting harder and harder when I have to DEMO my 3D to customers and can't even load a jpeg at work. I have 2 bars of 3G, on Verizon that gets my associate 1200 kb/s, for me I get 0.7 kb/s. Seriously? Their 4G network? Useless. There's ONE tower in my entire county, a quarter mile from my apartment, and I can't get signal indoors. Even when I'm outside, I'll get up to and including 3 bars, and even then it's barely usable. Then they go and switch to LTE, leaving the rest of us in the dust. I switched years ago just so I could get 4G when it rolled out, and look at where that got us. Now we have another couple years at least until there' LTE where I'm at. It's just disgusting, how Sprint is running things these days. It's not like they're broke, after doubling their upgrade fee, charging every smartphone customer the $10 4G charge, and getting more new customers here than either other carrier (for my store at least), they have the income.
I will give them this, their customer service is by far the best to work with. I've literally been asked if I have any idea what I'm doing while calling AT&T, and been hung up on several times by Verizon, but Sprint has never done me wrong. Any problem I've had they've been able to solve, so kudos. Now get to making your customers happy instead of your reps, unless you want to lose them both to a competitor with better coverage/faster data/faster updates.
</rant>
Excellent thread,
This will open a lot of eyes. I plan to get rid of sprint soon. They are the worst carrier out of them all. Their service is just horrible. I can't imagine your position on convincing customers to go with sprint.
the thing i dont get is why wont they allow good clean esns that have wimax like the shift or the normal 3d on their boost prepaid network. i dont buy their oh it picks up a different signal garbage that they try to say since we all know that they will in fact work just fine with a pri/prl update. I understand the bad esns but let the people use their own damn phone that they have that evo design sux...just my opinion
They have an excellent plan in place. But as of now it's only that, a plan. A 3 to 5 year plan, at that. So maybe in two and a half contracts I'll come back, but I'm switching to a Verizon dealer line the day the GSIII comes out.
I tell guests that their network will only get better with time, and that they're putting a lot of effort and money towards it. Not complete BS, but over the last year I haven't seen jack for this whole county. Once their "Network Vision" is complete (check my previous posts about that for a detailed explanation of what they're planning) then they'll have coverage and speeds as good as, if not (don't stone me) better than Big Red. For now though, even my friend with T-Mobile has ludacris speeds compared to what I'm getting. Hell, when I roam (which apparently isn't onto Verizon, I didn't know ) with 1X I get over double the speeds of Sprint's "3G"
Yeah. I'm not a fan of switching carriers, but I am seriously considering jumping on Verizon. My phone has become nearly unusable. Can't run Google Play, wallpaper apps, news feeds, etc. Data is just too slow. Meanwhile, I'm paying just as much as the guy with 4G service, in fact, I'm on the same plan. That should be illegal. I can't think of many industries where that is allowed to happen. That would be like if a cable provider charged everyone the same, but some people got three channels, while some got 600 all in hd. People wouldn't stand for it.
So I guess the question is, what do I want more? Verizon where I'm afraid of going over my limit but have great data, or Sprint where my data is complete garbage but I can use it all I want. Haven't figured out an answer to that question yet.
Sent from my PG86100 using XDA
verizon.... and u get service everywhere!
Sent from my Motorola Electrify using xda app-developers app
I literally just spent 7 minutes downloading XDA (3 MB) to reply to this. That was with 5-6 bars of 3G (outside on lunch from work now). I rest my case.
Honestly, when somebody on Verizon tells me they want to switch to sprint, I tell them "unlimited data is nice, but not when your data is slower than AOL in 1998." Verizon might be more expensive, by maybe $10-20, but it's oh so worth it.
Sent from my PG86100 using xda app-developers app
The reason they're not giving you information about the GSIII is because Samsung is having problems getting them to Sprint... Sprint can't tell when they're going to get them, as they're waiting for them as well... I've read press releases that they're looking to get the 32gb a week after the 16gb. Maybe just do a quick search online?
X219c said:
The reason they're not giving you information about the GSIII is because Samsung is having problems getting them to Sprint... Sprint can't tell when they're going to get them, as they're waiting for them as well... I've read press releases that they're looking to get the 32gb a week after the 16gb. Maybe just do a quick search online?
Click to expand...
Click to collapse
Half the people I sell phones to, including GS III preorders, know as much about phones and online forums as I do about the Jersey Shore. The fast of the matter is Sprint dropped the ball and left everybody in the dark. Unless you deliberately went looking for info, you would never know. Courtesy is all I ask, at least tell the people who gave you money what's going on.
Sent from my PG86100 using xda app-developers app
Atoro said:
They have an excellent plan in place. But as of now it's only that, a plan. A 3 to 5 year plan, at that. So maybe in two and a half contracts I'll come back, but I'm switching to a Verizon dealer line the day the GSIII comes out.
I tell guests that their network will only get better with time, and that they're putting a lot of effort and money towards it. Not complete BS, but over the last year I haven't seen jack for this whole county. Once their "Network Vision" is complete (check my previous posts about that for a detailed explanation of what they're planning) then they'll have coverage and speeds as good as, if not (don't stone me) better than Big Red. For now though, even my friend with T-Mobile has ludacris speeds compared to what I'm getting. Hell, when I roam (which apparently isn't onto Verizon, I didn't know ) with 1X I get over double the speeds of Sprint's "3G"
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
cobraboy85 said:
Click to expand...
Click to collapse
If this were Reddit I'd upvote the **** out of you
Sent from my PG86100 using xda app-developers app
My bad, I assumed that people who would go and pre-order a phone (that isn't an iphone) would be enough of a tech person to kinda follow this stuff.
X219c said:
My bad, I assumed that people who would go and pre-order a phone (that isn't an iphone) would be enough of a tech person to kinda follow this stuff.
Click to expand...
Click to collapse
Never assume anything. If I just assumed people wanting a smartphone knew about the extra data fee and didn't bother telling them, for example, I wouldn't still be a store manager. Only thing you can assume is that the guest knows nothing, so you tell them what they need to know. That way, everybody you help is on the same page, knows the same stuff, and is well informed on what affects them.
Sprint could take a page from that. Don't assume your preorder customers are going to stumble upon your Facebook post, or that article about your press release, or even call up customer service. Assume they live under a rock and it's your responsibility to inform them of any changes in the order process.
Well that small thought escalated quickly... you get the point. :
Atoro said:
This is just a rant, so sorry if I'm off-topic, but this is just getting to be too much.
I'm a store manager for a multi-carrier cell phone store, nationwide, with stores in the thousands. I won't name names for privacy (and job security) reasons, so yeah. Sprint is just pissing me off lately with everything they've been doing.
First, the OTA ICS update that has been held back for Gods know why, with no official word on anything, and HTC sitting back and just watching, not helping out or releasing source code. They have the gall to release the 3D on Virgin WITH ICS, for half the price of the 3D (unactivated), with better plan pricing and the same coverage for the most part, including 4G, if you can even call it that. Sprint, get off your ass and get us ICS already, the firmware that comes stock on these phones is OVER A YEAR OLD, Jeebus.
Secondly, the way they're dealing with the GSIII fiasco. I have people coming in every day since the 21st, asking where their phone is. Sprint hasn't even contacted almost any of their own preorder customers to let them know about the delay, so anybody not on a forum like this has no idea. Not only that, but they won't release a new date or an explanation, nothing, just a "TBD" is all I have to go by on my system. This is how they treat customers shelling out $200-$250 for a phone? Sure, I don't expect to know everything, but AT LEAST have the corporate courtesy to let your customers 1) know about the delay, and 2) the WHY, even a simple "Samsung can't produce enough phones to keep up with demand" would be fine, but they opted for nothing instead.
Lastly, their pathetic data network. I mean absolutely pathetic. I sell these phones daily, and have to uptalk them as my job, but it's getting harder and harder when I have to DEMO my 3D to customers and can't even load a jpeg at work. I have 2 bars of 3G, on Verizon that gets my associate 1200 kb/s, for me I get 0.7 kb/s. Seriously? Their 4G network? Useless. There's ONE tower in my entire county, a quarter mile from my apartment, and I can't get signal indoors. Even when I'm outside, I'll get up to and including 3 bars, and even then it's barely usable. Then they go and switch to LTE, leaving the rest of us in the dust. I switched years ago just so I could get 4G when it rolled out, and look at where that got us. Now we have another couple years at least until there' LTE where I'm at. It's just disgusting, how Sprint is running things these days. It's not like they're broke, after doubling their upgrade fee, charging every smartphone customer the $10 4G charge, and getting more new customers here than either other carrier (for my store at least), they have the income.
I will give them this, their customer service is by far the best to work with. I've literally been asked if I have any idea what I'm doing while calling AT&T, and been hung up on several times by Verizon, but Sprint has never done me wrong. Any problem I've had they've been able to solve, so kudos. Now get to making your customers happy instead of your reps, unless you want to lose them both to a competitor with better coverage/faster data/faster updates.
</rant>
Click to expand...
Click to collapse
Suggest you quit your job and drop sprint then. Otherwise stop crying and do something about it.
Sent from my EVO using xda premium
swaze said:
Suggest you quit your job and drop sprint then. Otherwise stop crying and do something about it.
Click to expand...
Click to collapse
Troll harder, bro.
If something isn't what it should be, if service is less than what is stated, if I'm paying for something that cannot be used as advertized, why would I stay quiet about it? Lemme learn you somethin', boy. The squeeky wheel gets the oil. If nobody makes a complaint, if nobody rises up, nothing will ever change. This applies to more than just a cell phone company, obviously, e.g. everything from the American Revolution to the current battle for gay rights. Nothing will change unless we act and do something about it, which is exactly what I'm doing.
I've already sent letters to both Sprint and HTC about all this, HTC more about the bootloaders and source code. I'm also switching to Verizon until Sprint gets their act together. I'm here to let people know that there are other options besides rolling over and offering to be Sprint's 'bottom' while they take your money. I'm here to tell you that it is not only the customer who is pissed at them, but the CSRs, the Sales Associates and even the SMs like me, who are at their wit's end with all the cloak and dagger secrecy about fraking everything.
Anywho, yeah. Sprint has my full support in the future, and I'll gladly come back when they are better, but I can't deal with not having good service while it's my job to sell these things.
Are there any other Sprint employees or people in Sprint sales positions (Best Buy, Target Mobile, Radioshack, etc.) who feel the same way as I do? Chime in here, let these people know what you think.
You just made me hate sprint even more than I already do.
Thanks!
Sent from my PG86100 using Tapatalk 2
Where else you gonna get unlimited? Sure you get better data speed with other companies, if i was them id make it as fast as i could. Cause when you jump over your 2-3gb limit id just rape the sht out of you with overrage fees just like they do. As much as i dont like sprint, i wont be going anywhere until they get rid of their unlimited plans.
youdug said:
Where else you gonna get unlimited? Sure you get better data speed with other companies, if i was them id make it as fast as i could. Cause when you jump over your 2-3gb limit id just rape the sht out of you with overrage fees just like they do. As much as i dont like sprint, i wont be going anywhere until they get rid of their unlimited plans.
Click to expand...
Click to collapse
I just checked my last 6 months of usage. Due to Sprint's speeds, I've never once used more than a gig. Most months were under 400 MB. I stick to wifi at home, and don't even bother downloading anything until I'm home.
I'd S so many Ds for the ABILITY to use 2 to 3 gigs a month... just saying. Like I said before, unlimited is nice, but it's useless if it's so slow that it becomes unusable.
EDIT: Also, they have no plans to remove unlimited, they have quadruple the bandwidth of every other carrier for data, which is how they can still offer unlimited. Again, good plan in place, but words are just words.
The above is why I got the Virgin Mobile rebranded version. At $35 a month, I'll break even for the $300 the phone cost in 9 months. And at that price I can accept less that great data speeds.
Sent from my Sprint Evo View 4G (PG41200) using Xparent Purple Tapatalk 2
[email protected] "I'd s so many D's" wth brah. never is anything worth s'in d's unless of course it is for more d's in which case the initial d s is negated by your willingness to s a d.
logic flawed.
*you now realize what you said. world implodes.
Sent from mobile device