I'm trying to call so that I can my activation fee waived, but everytime I call I get some stupid foreign person.
They have a thick ass accent that you can't understand and don't know what they're talking about. What are my chances of getting someone who knows how to speak English correctly? I honestly think that by calling Sprint I just got some person in India.
Also, what should I say to get my activation fee waived?
Furthermore, my Airave arrived yesterday, but the GPS is blinking green and the Mobile is blinking orange. How can I fix? Am I supposed to link my phone up or something. Also, on the paper that arrived with the Airave my phone number ended in 8652, when it actually ends in 8246. Could that be the problem? Could someone please help me?
I just contacted them through the online chat and told them I didn't realize I would be charged an activation fee because it is free online and then asked them to waive it. Give it a shot.
connerrs said:
I just contacted them through the online chat and told them I didn't realize I would be charged an activation fee because it is free online and then asked them to waive it. Give it a shot.
Click to expand...
Click to collapse
Can you link me or tell me how to get to the online chat, please?
I have never had a problem on the phone but chatting is far easier and convenient.
Www.sprint.com/chat
...just tell them that you weren't told about any activation fee and don't want to pay it. That's what I said because I wasn't told about it when I got my phone.
Sent from my Nexus S 4G using XDA App
daneurysm said:
I have never had a problem on the phone but chatting is far easier and convenient.
Www.sprint.com/chat
...just tell them that you weren't told about any activation fee and don't want to pay it. That's what I said because I wasn't told about it when I got my phone.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
The Retentions Department is who you want to talk to - 877-775-4886. They can help you. You also want Sprint Airave Support: 866-556-7310.
iCaptivate said:
Furthermore, my Airave arrived yesterday, but the GPS is blinking green and the Mobile is blinking orange. How can I fix? Am I supposed to link my phone up or something. Also, on the paper that arrived with the Airave my phone number ended in 8652, when it actually ends in 8246. Could that be the problem? Could someone please help me?
Click to expand...
Click to collapse
Read the user guide that came with the Airave, it tells you what the blinking LEDs mean. If the GPS is blinking green, then it's trying to acquire a GPS lock. A GPS lock is needed so the Airave knows what spectrum is used in your area so the Airave can select the correct frequencies. If you can't get a GPS lock, try using the included external antenna and placing it on a near a window. The Airave will have a different # than your phone.
Yea the initial load on the airrave will take a while..I had to use the gps antenna and actually run it through the window and stick it outside on the balcony. After you do that there is a small reset button in the back and push it with a paper clip..don't unplug it again..also make sire u.reset you modem..sometimes the airwave comes un activated so if it don't work after that give sprint a call..if u get any orange lights something is not right..but they will flash green for a while..I live my airave . I get 1.5 mbs down throughout the entire.house
ydoucare said:
Read the user guide that came with the Airave, it tells you what the blinking LEDs mean. If the GPS is blinking green, then it's trying to acquire a GPS lock. A GPS lock is needed so the Airave knows what spectrum is used in your area so the Airave can select the correct frequencies. If you can't get a GPS lock, try using the included external antenna and placing it on a near a window. The Airave will have a different # than your phone.
Click to expand...
Click to collapse
The GPS locked on yesterday, now it's flashing.
The Mobile doesn't stop flashing, and it's flashing orange.
Also, the Airave and the External Antenna are both on my Window.
On chat with a rep right now to get mine reversed...........Success. Took about 10 minutes total.
firmbiz94 said:
Yea the initial load on the airrave will take a while..I had to use the gps antenna and actually run it through the window and stick it outside on the balcony. After you do that there is a small reset button in the back and push it with a paper clip..don't unplug it again..also make sire u.reset you modem..sometimes the airwave comes un activated so if it don't work after that give sprint a call..if u get any orange lights something is not right..but they will flash green for a while..I live my airave . I get 1.5 mbs down throughout the entire.house
Click to expand...
Click to collapse
I hope it works. For some reason, on the Sprint website it says that I ordered 2 Airaves, however, only one has arrived, and I only remember ordering one.
I have checked your account and yes, there is 2 Airave device added on your account Accidentally, however please do not worry, I will set one Airave device for cancellation and within 2 hours, you will receive a call back from the account services team just to confirm, and for canceling, you will not be charged anything, I assure you about that.
Click to expand...
Click to collapse
That's what the Sprint agent said on the chat.
I need to fix this goddamn thing.
iCaptivate said:
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
Click to expand...
Click to collapse
I don't mind foreigners. My wife has an accent and is a resident. I don't like outsourcing though. If they are a foreigner living in America and giving back to our economy cool...but if it is outsourced to a 3rd world country so the CEO of Sprint can pocket a few extra million a year then it pisses me off.
ExploreMN said:
I don't mind foreigners. My wife has an accent and is a resident. I don't like outsourcing though. If they are a foreigner living in America and giving back to our economy cool...but if it is outsourced to a 3rd world country so the CEO of Sprint can pocket a few extra million a year then it pisses me off.
Click to expand...
Click to collapse
I don't mind foreigners, I just hate talking to one over the phone. It boils my blood when they don't know what they're doing.
I call I get some stupid foreign person.
I didn't know all foreign people were stupid? Keep it classy.
vkuber said:
I call I get some stupid foreign person.
I didn't know all foreign people were stupid? Keep it classy.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
3D > iClone
firmbiz94 said:
I live my airave . I get 1.5 mbs down throughout the entire.house
Click to expand...
Click to collapse
Uhm, whats the point of that?
the airave uses your home internet connection, you would get even better speeds (and probably battery life) using wifi.
TeknoJnky said:
Uhm, whats the point of that?
the airave uses your home internet connection, you would get even better speeds (and probably battery life) using wifi.
Click to expand...
Click to collapse
I hate having to turn WiFi on and off. So annoying.
iCaptivate said:
I hate having to turn WiFi on and off. So annoying.
Click to expand...
Click to collapse
Lmfao!?!?
3D > iClone
iCaptivate said:
Thanks man.
Am I the only that gets mad that Sprint hires all these foreigners? I'm from Cuba and speak perfect English. No racism intended, just saying.
Click to expand...
Click to collapse
Nope. I get the foreigners a lot too and they sound fine to me. I can understand them fine even with the thick accent
Related
So I started having the 3G issues for the past week. This was on the latest Froyo ComROM which was running fine and I hadn't changed anything. First it started like it taking 5 minutes to connect to 3G, then on CM7 icon would show up for 5s then go out, that's all it did. Same on MIUI. On ComROM GB, it didn't show up at all.
So I called Verizon, they walked with me through troubleshooting and concluded that it wasn't their network but my device :smh:
Not satisfied, I remember a solution from a few months ago when 4G network went out and people started having 3G issues.
So what I did is activate my spare VZ phone on my line. Half an hour later I activated my Fascinate back on the same line. BOOM! as soon as the phone boots up on ComROM GB, 3G is ON! Now the 3G turns as soon as I push the button in the windowshade, and off as soon as I turn the button off.
EDIT: Yes I posted it in dev section. But this is because a lot of people flashing ROMs seem to be having 3G issues. So that they might see the solution better, I posted this here. Feel free to move if you don't agree with my reasoning.
EDIT2: Speedingcheetah mentions
If you do an ESN swap with a standard or dummy ESN, you are removing the unlimited data plan and get stuck with the new capped 2gb plan when you re-activate...You have to swap with a another smartphone in order to keep unlimited data.
Click to expand...
Click to collapse
In before the flaming begins...
Sounds vaguely familiar... http://forum.xda-developers.com/showthread.php?t=1051543
It was their network. The problem could have been fixed with a DMU reset on their end. They just wanted to make you feel like it was your fault.
akellar said:
In before the flaming begins...
Click to expand...
Click to collapse
ha ha ha ha ha.
Yeah. I actually opened this just to see what kind of development tweaks were listed. Soon as I read it I thought "uh oh. here it comes"
But hey, with all the people jumping ship from our phone lately, maybe the flame-ers (not "flamers") jumped into other forums as well.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
BrwnSuperman said:
It was their network. The problem could have been fixed with a DMU reset on their end. They just wanted to make you feel like it was your fault.
Click to expand...
Click to collapse
I had a similar problem; also fixed with a DMU reset (un/re-register a phone's ESN/MEID). Once you re-assign your phone to your account, you get stable, reliable 3G connectivity.
And I don't think that Verizon Wireless was trying to make anyone feel like it was their fault, or to avoid blame... they probably have no idea what the problem was, or how to fix it at all. The honest truth is that most people on these forums know more about their phones and troubleshooting problems with the Verizon network, than the Verizon support techs.
kent1146 said:
I had a similar problem; also fixed with a DMU reset (un/re-register a phone's ESN/MEID). Once you re-assign your phone to your account, you get stable, reliable 3G connectivity.
And I don't think that Verizon Wireless was trying to make anyone feel like it was their fault, or to avoid blame... they probably have no idea what the problem was, or how to fix it at all. The honest truth is that most people on these forums know more about their phones and troubleshooting problems with the Verizon network, than the Verizon support techs.
Click to expand...
Click to collapse
which makes it extremely frustrating when you call for help, you have to train them and then they get the snarky attitude when you tell them you don't need to "do a factory reset" or "uninstall some apps to free up memory"
it took me three calls to get someone who would agree to do the ESN swap over the phone, they kept insisting i do 15 other things first so on the third call i simply told them I have done all of that....please try the ESN swap....and what do you know...it fixed it
jamesnmandy said:
which makes it extremely frustrating when you call for help, you have to train them and then they get the snarky attitude when you tell them you don't need to "do a factory reset" or "uninstall some apps to free up memory"
it took me three calls to get someone who would agree to do the ESN swap over the phone, they kept insisting i do 15 other things first so on the third call i simply told them I have done all of that....please try the ESN swap....and what do you know...it fixed it
Click to expand...
Click to collapse
I find that it is always better to play dumb. People feel threatened when confronted with someone who knows more than them (especially Support Techs, whose job it is to know the answer).
If I needed an ESN swap, I would walk into a Verizon store with a restored stock ROM on it, walk up to the Service desk there, and basically just say something along the lines of "I dunno... it don't work". They will eventually just give you a new refurbished phone, effectively performing an ESN / MEID swap onto new hardware.
Playing dumb is often the faster, more direct way of getting what you want.
Careful, can loose unlimited data plan
If you do an ESN swap with a standard or dummy ESN, you are removing the unlimited data plan and get stuck with the new capped 2gb plan when you re-activate...You have to swap with a another smartphone in order to keep unlimited data.
Just wanted to mention this, since it is a fairly new thing.
speedingcheetah said:
If you do an ESN swap with a standard or dummy ESN, you are removing the unlimited data plan and get stuck with the new capped 2gb plan when you re-activate...You have to swap with a another smartphone in order to keep unlimited data.
Just wanted to mention this, since it is a fairly new thing.
Click to expand...
Click to collapse
thanks will put in OP
Of course, if you don't have a spare smartphone, the only other way is to call for a replacement device sent out to you...That's what I had to do...
kent1146 said:
I find that it is always better to play dumb. People feel threatened when confronted with someone who knows more than them (especially Support Techs, whose job it is to know the answer).
If I needed an ESN swap, I would walk into a Verizon store with a restored stock ROM on it, walk up to the Service desk there, and basically just say something along the lines of "I dunno... it don't work". They will eventually just give you a new refurbished phone, effectively performing an ESN / MEID swap onto new hardware.
Playing dumb is often the faster, more direct way of getting what you want.
Click to expand...
Click to collapse
That's the thing, I didn't want someone else's used reject phone they brought back only because it would only overclock to 1.2Ghz instead of 1.6. I knew my hardware and had taken very good care of it since launch, looks brand new even today....
just a heads up
Just a heads up guys you dont need to call verizon for a ESN swap..its as easy as dialing *228 press option 1 and follow the directions super simple..you can also perform the swap on myverizon.com.....you can avoid verizon all together and its much faster....FYI if using *228 its easiest when swapping smartphone to smartphone just make sure that the phone you are trying to activate isnt already active otherwise you will run into problems.. hope it helps
jamesnmandy said:
That's the thing, I didn't want someone else's used reject phone they brought back only because it would only overclock to 1.2Ghz instead of 1.6. I knew my hardware and had taken very good care of it since launch, looks brand new even today....
Click to expand...
Click to collapse
They are sent back to the manufacture and are completely checked and tested...that's what Verizon says...and anyway, I can confirm, the Like New replacement I got works far better the the one i bought brand new ever did...
...*228 didn't work for me...I ended up calling Verizon service and after about 30 minutes on a landline while he tried this and that, including a full reset of the phone and a series of "*#" key presses, 3G came back. I did specifically mention that I was on the unlimited plan, if that helps. This is after trying a plethora of roms and ota leaks.
This is a problem on their side.
Hopefully, ya'll will get someone just as helpful from tech support as I did.
kent1146 said:
I find that it is always better to play dumb. People feel threatened when confronted with someone who knows more than them (especially Support Techs, whose job it is to know the answer).
Playing dumb is often the faster, more direct way of getting what you want.
Click to expand...
Click to collapse
I do well at that.....just ask my wife!
Thanks!
Sent from my SCH-I500 using XDA Premium App
kent1146 said:
I find that it is always better to play dumb. People feel threatened when confronted with someone who knows more than them (especially Support Techs, whose job it is to know the answer).
If I needed an ESN swap, I would walk into a Verizon store with a restored stock ROM on it, walk up to the Service desk there, and basically just say something along the lines of "I dunno... it don't work". They will eventually just give you a new refurbished phone, effectively performing an ESN / MEID swap onto new hardware.
Playing dumb is often the faster, more direct way of getting what you want.
Click to expand...
Click to collapse
The job of a support techs job is to sit in front of a computer reading through the troubleshooting guide
Sent from my SCH-I500 using XDA Premium App
3G's kept cutting out the past few days so I went to a Best Buy since I got the warranty there. All of a sudden I have fully working internet and they wouldn't change it. Right when I drive down the street it cuts out. Crap.
I've realized in the past few days that Sprint's customer service still hasn't improved in the past few years and actually has gone downhill. Even Executive Services was unable to resolve my issues, and refuses to replace my phone since they are saying it's my phone and NOT the network, when the issue is apparent with several different phones.
Anyway, just wanted to throw that out there. Your contracts are changing and I found this on SD. Credit to Chrscott22. The changes take place 9/9/11 and you have till 10/9/11 to cancel, but people have already started canceling.
"Administrative Charge Increase &Terms & Conditions Changes for Consumers
Effective 9/9/11, the Administrative Chargewill increase to $1.50 per line for customersthat receive the charge. For details, visitsprint.com/taxesandfees. In addition, theSprint consumer Terms (Ts&Cs) are changing. Please review them carefully at your local Sprint store or sprint.com/termsandconditions"
and per their terms and conditions:
"When You Don't Have To Pay An Early Termination Fee
You aren't responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes—and may provide you notice of non-material changes—in a manner consistent with this Agreement (see "Providing Notice To Each Other Under The Agreement" section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. "
If you are tired of their service, have ****ty service, or just want to get out, call in and cancel. If you love them, please don't come here bashing others. I know Sprint is good in some areas, and after all they are the cheapest.
sprint has the best service wtf u smokin
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
A.Priori said:
sprint has the best service wtf u smokin
Click to expand...
Click to collapse
Sprint service is excellent in some places but terrible in others. In most places, though, you get constant service except for the dropped calls.
data is total **** where i live but for my plan cost i can deal with it
NewZJ said:
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
Click to expand...
Click to collapse
Yeah...I mean, the 2G signal is nearly everywhere and rock solid. The 3G signal is 'strong enough' in most places...the 4G is an embarrassing joke. I get it outside, barely...3/4 of a mile away from the tower, that is on a hill. I have never got 4G indoors. But I'm fine with that, I rarely need to download something big enough for me to say "gee I wish I had 4G" and there isn't wifi available at the same time. My 3G is usually nearly as fast as wifi for page loads and such (leaked eng radio FTW), but I think that also speaks poorly of the wifi performance of my E3D....
I always stay on the lookout. I would love the strength of VZW's signal....though I hang out on their towers (when necessary) via an alternate PRL and the speed doesn't really seem any faster unless it's a 'peak usage' time of day when Sprint is clogged....but even then it's not that much faster. I hear ATT/Tmobile have pretty fantastic 3G (3.5G, 3G+, kinda-4G) speeds, but, T-mobile doesn't have fantastic coverage and I doubt they have a free-roaming agreement with ATT which also doesn't have even a Sprint level of coverage...so that rules out T-mobile--not to mention they will cease to exist soon...which brings us to ATT and their complete ass-rape based service plans.
To sum it up I would like VZW's coverage, but it isn't that much better than Sprint and the data speeds are roughly on par. I would like T-mobile for the speed but the coverage is lacking and t-mobile won't exist soon....and ATT is ruled out automatically. (not to mention I have ATT for DSL and let me tell you--Worst. customer. service. ever...I somehow got shut off for paying my bill in full, early and it took hours to resolve)
and taking cost into consideration? Sprint wins, by far.
EDIT: Also, tiered data plans with unreasonably low caps? Pfffffft.
CheesyNutz said:
data is total **** where i live but for my plan cost i can deal with it
Click to expand...
Click to collapse
Data sucks donkey nuts where I live also, but like you said. The cost is something I can deal with too.
Yes you guys are right. The cost is what kept me with Sprint for so long (actually Sprint was very reliable in my area prior to May), but the towers around my home and work area, which is basically the same area, is screwed. It's been like this since May and they haven't done anything about it. They just make new tickets, tell me nothing is guaranteed and now blame it on my phone. They won't even listen to reason. Do you think an LG Optimus, 2 EVO4Gs, an EVO Shift and the EVO 3D all would have the same problem? Logically that's impossible, yet they tell me it's possible and blame it on my phones and the store is like "i see no problems" and wont replace. I've spent DAYS talking to these guys. Now they're telling me to go to HTC.
So I came across this information and now am switching to Verizon. True I'll have capped data, but only I use more than 2GBs (which is now impossible at 10kbps with Sprint even if I left it on all day and night). The rest of my family plan used like 400MB or 500MB. My problem is reliability. It's unnerving when not only are my friends enjoying true 4G speeds on Verizon, but my own work iPhone is leagues faster in the data department.
So anyways, I'm just passing along this info. A lot of people on SD have successfully ended their contracts with this.
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like this for a long while. I thought I was gonna end up paying the ETF for all of my lines, but this sounds like I'm out for free and I'll save around $700. What number did you call to get this done?
I'm definitely gone with Sprint's 'later' network, but I still love the EVO 3D. Such a beast of a phone on such a half-assed network. I hope I can find a good replacement.
ReinMaker said:
Yes you guys are right. The cost is what kept me with Sprint for so long (actually
Click to expand...
Click to collapse
AND:
skaflone721 said:
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like
Click to expand...
Click to collapse
Here's the question that begs asking:
Could you get out of your XDA contract?
For Real.
Why are you here?
Don't want to use Sprint?
Fine, but this forum is for users of a phone that Sprint carries, not Verizon. Both of you have had XDA accounts for less than a month, and ALL of your posts have been less than helpful to anyone, as evidenced here:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You both 'joined' on nearly the same day last month, and you both seem to enjoy exactly the same threads(hmm..... )
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
mazook98 said:
AND:
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
Click to expand...
Click to collapse
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
ReinMaker said:
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
Click to expand...
Click to collapse
Bye.
Sent from my Evo3D
So would you get to keep your Evo?
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Drewmungus said:
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Click to expand...
Click to collapse
You should just get a Virgin or Boost phone before dropping your postpaid contract and take it for a test run. I think you "may just find" that the cut cost isn't really worth the service (customer or phone/data) or lack there of.
If it wasn't for my discount and the EVO 3D, I'd have an easier time leaving. I get **** reception at home and work. Sadly, Sprint is the best price.
moosh3 said:
So would you get to keep your Evo?
Click to expand...
Click to collapse
You paid for it didn't you... Dk why you wouldn't lol ( example of you don't own your phone mentality LOL must have been done in by Steve jobs )
Sent from my PC36100 using XDA Premium App
Whoever you guys go to, enjoy your capped data rates and giant price jump. Your wallet will be pissed.
Sprint isn't perfect but it's way better than verizon and at&t with customer service.
Sent from my Nexus S 4G using XDA Premium App
I like Sprint, but like a lot of others I switched for the price. But where I live and work I get nothing for signal. At work i can't make calls or text, let alone use data. At home.voice functions are good but again, no data. If I didn't have great WiFi I would have left in the first couple of days. I've called Sprint and they have told me that I have mediocre service so its not the phone. I actually had an emergency at work where the phone lines went down and couldn't make a phone call to 911. Luckily some of my employees have Verizon and we were able to call and save a man's life. So i think I'm going to get out and go back to Verizon. I know it costs more, but piece of mind is worth it to me.
So my question is, how would I keep my number if i switched? I've had this number for 10 years and don't want to lose it.
I have been with Sprint since 2004 and I agree that there are multiple issues. The only reason I have stayed on is the contract pricing.
Sent from my PG86100 using XDA Premium App
Hey guys, spent a long time on the phone with Verizon today. I bounced some information off of Tier 2 and some higher ups about what could be causing the Time Zone problem for those of us having the issue. They put in tickets for the areas I could remember off of the top of my head (Here and Arizona), and told me they think I am right about it being a server problem. They said a lot of us in urban or rural areas that pull LTE are on immature networks that are using assistance from servers in larger cities (Chicago for me), thus forcing me to Central time even though I live in Eastern Time. It looks like an HTC/Google issue to them being that they can patch the problem by using location information properly, and they said they will look into it and someone is supposed to call me back in 3-5 business days.
Edit: Also, if you are in an area where you are pulling 4G and it is just killing your battery, diable "Always-on mobile data" in network settings. It won't interfere with your apps and syncing. My battery life literally has about doubled today since doing this. I haven't seen any downfalls.
I don't know... doesn't Indiana always have a time zone problem, at least for half the year?
I remember being an hour early for a business meeting because we didn't know Indiana doesn't believe in daylight saving time. Then I came back home and watched a West Wing ep where they missed their plane because of the time issue.
Liberal douchebags changed that a few years back. We observe it now.
Why you gotta bring politics into this in that way? I'm holding my tongue... but it's not easy.
Probably because it was the liberals who were running the state at the time, making unnecessary changes for no good reason but to say they did it. You're having a hard time holding your tongue you should probably research what each party is ACTUALLY supposed to represent and re-evaluate your stance. And coming from a guy in Cali where you are about to be required to pay your babysitter as a full time employee, give them benefits, and breaks, as well as not make them work more than 8 hours per day, lol.
AtLemacks said:
Probably because it was the liberals who were running the state at the time, making unnecessary changes for no good reason but to say they did it. You're having a hard time holding your tongue you should probably research what each party is ACTUALLY supposed to represent and re-evaluate your stance. And coming from a guy in Cali where you are about to be required to pay your babysitter as a full time employee, give them benefits, and breaks, as well as not make them work more than 8 hours per day, lol.
Click to expand...
Click to collapse
Come on, dude. Leave politics out of this. I appreciate you starting this thread, as I am having this very problem. But, leave politics out. Software and server issues know no political boundries. We all suffer the same issue.
Well, it sucks that it did get pulled off topic by that dude, but politics plays a role in everything in the US now, unfortunately. The Good news is, Verizon just acquired a whole bunch more spectrum from the big 4 cable companies, which could be premature of me saying this, is going to significantly help our cause. I don't see Verizon investing in last years technology if you know what I mean.
You must be pulling Eastern Time huh? Close enough to Atlanta like I am close to Chicago.
AtLemacks said:
Well, it sucks that it did get pulled off topic by that dude, but politics plays a role in everything in the US now, unfortunately. The Good news is, Verizon just acquired a whole bunch more spectrum from the big 4 cable companies, which could be premature of me saying this, is going to significantly help our cause. I don't see Verizon investing in last years technology if you know what I mean.
You must be pulling Eastern Time huh? Close enough to Atlanta like I am close to Chicago.
Click to expand...
Click to collapse
I live in Montgomery, Alabama. It's about an hour drive from the eastern time zone.
Sent from my HTC Rezound using XDA Premium
Im from just north of Birmingham... A few hundred miles from eastern time. I'm going into Verizon tomorrow to see what they say
Sent from my ADR6425LVW
Have not had this problem yet. Did you guys have the same problem on your previous phones??
Never had it on my incredible. It only happens when I use 4g. I can switch to 3g and the time is right
sent from my new Rezound
Nope, and what is the point of going to Verizon store where they know nothing when I just old you what Teir 2 and above said? lol
It is whatever city is hosting your 4G traffic, for you guys it is probably Atlanta. And saying Montgomery is a "few hundred miles" from the Georgia state line is a huge exaggeration dude. It is less than 100 miles. It has nothing to do with tower location it is where traffic is routed.
I lived in Columbus while I was stationed on Ft. Benning, so I know for a fact you are overshooting it.
AtLemacks said:
Nope, and what is the point of going to Verizon store where they know nothing when I just old you what Teir 2 and above said? lol
It is whatever city is hosting your 4G traffic, for you guys it is probably Atlanta. And saying Montgomery is a "few hundred miles" from the Georgia state line is a huge exaggeration dude. It is less than 100 miles. It has nothing to do with tower location it is where traffic is routed.
I lived in Columbus while I was stationed on Ft. Benning, so I know for a fact you are overshooting it.
Click to expand...
Click to collapse
First I don't live in montgomery, I live north west of Birmingham. It IS between 150 and 200 miles from where I live to the georgia state line which is where the time zone switches.
Yea, driving miles while driving South before turning to drive East, lol. You know that your phone doesn't take the highway right? Still not "Several Hundred Miles".
It is NOT 150-200 Miles, lol.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
AtLemacks said:
Yea, driving miles while driving South before turning to drive East, lol. You know that your phone doesn't take the highway right? Still not "Several Hundred Miles".
It is NOT 150-200 Miles, lol.
Click to expand...
Click to collapse
Never said several hundred. Read before you talk down to people. I live close to the Mississippi line so it is 150 to 200.
sent from my new Rezound
pwned3 said:
Im from just north of Birmingham... A few hundred miles from eastern time. I'm going into Verizon tomorrow to see what they say
Sent from my ADR6425LVW
Click to expand...
Click to collapse
Hmm, unedited quote from a guy who is listed as living in Cullman. You aren't winning this. Looks like ~89 miles. And Atlanta is a bigger city than Birmingham, etc... So again, since you are pulling Easter Time Zone, and I am correct about what I have stated, how about you go cry to Verizon.
Actually they fixed it. Surprising I know. And I did live in Cullman, not any more.
Sent from my ADR6425LVW
Oh, they "fixed it" by turning automatic off, lol. There isn't just a "fix" that Verizon could do in the store. It is a server problem. The rep in the store doesn't just decide that your phone doesn't need to run through Atlanta anymore, Troll.
AtLemacks said:
Oh, they "fixed it" by turning automatic off, lol. There isn't just a "fix" that Verizon could do in the store. It is a server problem. The rep in the store doesn't just decide that your phone doesn't need to run through Atlanta anymore, Troll.
Click to expand...
Click to collapse
+1...I would use that option as a fix except that any of the Verizon apps that require you to be signed in through Verizon require that it be set to automatic. I use the NFL Mobile app a lot and if I have automatic off, it tells me it has to be turned on for the app to function. It is frustrating because I either have to turn automatic off at night, or ensure I am not on 4G or I cannot trust that my alarm will go off. I am in Arizona. We need a true "fix"...not a "work around".
Yea, I had the same issue. I don't use NFL mobile much, but when I did try I had the same result. I noticed it while trying to use MyVZW to pay my bill. Verizon Tier 2 manager said they were going to put in a ticket to at least patch the apps that need automatic time to work on our phone if nothing else.
So a few weeks ago, I started having problems with sprints service. 6 dropped calls in 30 minutes, echoing on calls (incredibly annoying). when I called they made it seem like it was my phone and reset something on my phone and then proclaimed that all of my problems were fixed. WRONG! from what I've read and learned from talking with other sprint users is that they are doing some upgrade that won't be finished until July or September depending on who you talk to and that they won't apply a credit until the service is fixed and that it will be in the form of minutes and not an actual credit. I'm in the Chicago market.
Does anyone have any insight or anything to add. I don't really want to deal with the hassle of changing providers but I'm getting really angry with the lack of service.
If you are changing providers, who would you switch to?
Sent from my PG86100 using XDA
So how is this evo related? Go in a store get it replaced done deal..
Sent from my PG86100 using XDA
jmb521 said:
So a few weeks ago, I started having problems with sprints service. 6 dropped calls in 30 minutes, echoing on calls (incredibly annoying). when I called they made it seem like it was my phone and reset something on my phone and then proclaimed that all of my problems were fixed. WRONG! from what I've read and learned from talking with other sprint users is that they are doing some upgrade that won't be finished until July or September depending on who you talk to and that they won't apply a credit until the service is fixed and that it will be in the form of minutes and not an actual credit. I'm in the Chicago market.
Does anyone have any insight or anything to add. I don't really want to deal with the hassle of changing providers but I'm getting really angry with the lack of service.
If you are changing providers, who would you switch to?
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
So, what you are saying is you had an issue. You called Sprint and they reset something and sayed it was fixed. It wasn't so instead of calling them back or going to a store, you talked to other Sprint users and got answers to your issues from them.
Advice: Go to a Sprint Corporate Store and tell them your issues.
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
jmb521 said:
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
pretty much anyone who posts about cancelling their phone because of some silly little thing gets flamed. if you have an issue take it in to get it fixed. if the issue is a big enough deal for you to want to cancel then cancel. what more advice do you need?
jmb521 said:
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
I don't even know where to start with this post?
First, you came on here, told a story and asked for advice. I posted what I thought you said for clarification and then gave you my opinion on what you should do.
Second, people do come on here and post about canceling there service all of the time, but they usually have a good reason. My opinion is you don't really have a good enough reason to cancel as from what you posted, you only had the issue once and only tried once to get it fixed.
Third, your last sentence makes no sense to me at all. I have read it over a couple of times, but still cannot make out your point.
Just my opinions.
I'm in the exact same boat as the OP. They're doing the Network Vision upgrades to the tower in my area (McHenry county outside Chicago) and as a result 9/10 calls I make drop within two minutes. After an hour of back and forth with Sprint, all they were willing to do is offer a minor discount on my bill this month. Its ridiculous, if they cant provide voice service, why am I paying them at all? And yes, they said its going to go on until June.
Sent from my PG86100 using xda premium
Calling and complaining will help for most phone-related things but they aren't going to stop the network vision upgrade or w/e just because you called. Going in to a corporate store won't fix anything either. You're pretty much stuck with the **** service near your house.
What you can do, is, switch providers. If you're willing to go through the hassle. I imagine T-Mobile wouldn't be much better but that's your cheap alternative. If you're serious having 0 dropped calls, great reception everywhere, fast 3G and actual 4G coverage, go with Verizon. It'll cost a lot more but, in your case, will probably be worth it.
Also, since I see so many of these threads and am getting sick of it, I'll do the honors:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my HTC Amaze
So how did you go about getting this discount? I would like to receive another discount myself.
~~~~~~~~~~~~~~~~~~~~~~~~
It's Better To Fail At Originality
Than To Succeed In Imitation.
-Mighty Healthy
Click to expand...
Click to collapse
Got a text lol
Sent from my HTC Amaze
That's awesome, I hope that they offer this to everyone soon.
I was given $10 into my account
That's awesome? Was this just at random? I'd love to sign up for this!
Sent from my HP Touchpad using xda premium
yep
I tried singing up at the link you posted, and it said "already registered, please login", but of course not my normal number and password.. the forgot password link says "emailed password" but nothing ever comes.. sigh.
And rather than create a new thread, if you all use monthly4g, have any of you been able to setup the e911 address for wifi calling? Doesn't matter what browser, it doesn't let me change it on the website, and I've had 2 people in india swear to me they've updated it.. yet I can't use the wifi calling, and it is driving me nuts.
Any tips, or a PM, would be appreciated.
Silentbtdeadly said:
I tried singing up at the link you posted, and it said "already registered, please login", but of course not my normal number and password.. the forgot password link says "emailed password" but nothing ever comes.. sigh.
And rather than create a new thread, if you all use monthly4g, have any of you been able to setup the e911 address for wifi calling? Doesn't matter what browser, it doesn't let me change it on the website, and I've had 2 people in india swear to me they've updated it.. yet I can't use the wifi calling, and it is driving me nuts.
Any tips, or a PM, would be appreciated.
Click to expand...
Click to collapse
The password will be send directly trough your phone (your login number) as far as'i know they never send password to the email as for security measured that someone might be messing with his/her account..
hyperkamote said:
The password will be send directly trough your phone (your login number) as far as'i know they never send password to the email as for security measured that someone might be messing with his/her account..
Click to expand...
Click to collapse
After signing up for the rewards link that the OP posted, it takes you to this page http://rewards.monthly4g.t-mobile.com/SignIn.aspx
Trying to sign in there with the normal number/password you access "my t-mobile" with doesn't work, and clicking forgot password results in it SAYING it will email you a password.. but since I tried doing it last night, nothing has come thru.
I really want this deal, as a broke ass college student, if I can pay less than the $64.20 I pay per month now.. hell yes.
Edit: Of course I just moved into a place where the signal is so bad that I can't receive most calls/texts, and it appears thus far that wifi calling can't work with monthly4g - or at least I can't get them to properly add my e911 address so it WILL work - I need confirmation of this or I may end up leaving tmobile, at least the monthly4g service.. does anyone have wifi calling working, and if so how did you setup the e911 address? The website won't let me change it, and people in India aren't that bright thus far..
Silentbtdeadly said:
And rather than create a new thread, if you all use monthly4g, have any of you been able to setup the e911 address for wifi calling? Doesn't matter what browser, it doesn't let me change it on the website, and I've had 2 people in india swear to me they've updated it.. yet I can't use the wifi calling, and it is driving me nuts.
Any tips, or a PM, would be appreciated.
Click to expand...
Click to collapse
Just changed 911 address. Use T-Mobile support website chat and they to do it for you.
After one minute I’ve got the blue WIFI calling icon and the service start to work. (Website 911 data appears <updates> after 2 days)
Be sure not to update the billing address instead 911!
Marketing communication preferences: Phone (ensure Opt-In)
want this 2 & noticed i had opted-out of marketing offers (which includes texts) so will wait for invite now after doing so as i couldnt sign-up either
Debel said:
Sent from my HTC Amaze
Click to expand...
Click to collapse
$5 Rewards Promo is either random or tied to accounts with auto-billing/cc#
never wound up getting this offered to me after setting all my marketing preferences to yes back in june
in the end though im paying less anyway a month over the course of a year ($24) for this plan by buying $50 refill cards for $40 but would love to knock it down to $19 with this offer
IronSheik said:
want this 2 & noticed i had opted-out of marketing offers (which includes texts) so will wait for invite now after doing so as i couldnt sign-up either
Click to expand...
Click to collapse
Debel said:
Sent from my HTC Amaze
Click to expand...
Click to collapse
IronSheik said:
never wound up getting this offered to me after setting all my marketing preferences to yes back in june
in the end though im paying less anyway a month over the course of a year ($24) for this plan by buying $50 refill cards for $40 but would love to knock it down to $19 with this offer
Click to expand...
Click to collapse
Where do you get $50 refills for $40?
Silentbtdeadly said:
Edit: Of course I just moved into a place where the signal is so bad that I can't receive most calls/texts, and it appears thus far that wifi calling can't work with monthly4g - or at least I can't get them to properly add my e911 address so it WILL work - I need confirmation of this or I may end up leaving tmobile, at least the monthly4g service.. does anyone have wifi calling working, and if so how did you setup the e911 address? The website won't let me change it, and people in India aren't that bright thus far..
Click to expand...
Click to collapse
Wi-Fi calling definitely works on monthly4g. If you hit up a store they can fix it for you. Only takes a second for them to do it. The only other requirement for wifi calling on the amaze is a GBA sim card. But you most likely have one of those already.
Sent from my Amaze using Tapatalk 2
FYI...
Wifi calling in monthly 4k works. But it also count against your allocated minutes. Unless you have signal issue, there is no advantage to use it.
Silentbtdeadly said:
Where do you get $50 refills for $40?
Click to expand...
Click to collapse
ebay i buy my 100$ refill for $85 ^_^
---------- Post added at 02:09 PM ---------- Previous post was at 01:53 PM ----------
Silentbtdeadly said:
I tried singing up at the link you posted, and it said "already registered, please login", but of course not my normal number and password.. the forgot password link says "emailed password" but nothing ever comes.. sigh.
And rather than create a new thread, if you all use monthly4g, have any of you been able to setup the e911 address for wifi calling? Doesn't matter what browser, it doesn't let me change it on the website, and I've had 2 people in india swear to me they've updated it.. yet I can't use the wifi calling, and it is driving me nuts.
Any tips, or a PM, would be appreciated.
Click to expand...
Click to collapse
to get wifi calling you have to set up your 911 address by editing customers information . Each rom i used on all 4 for my amaze wifi calling is automatic .
thank god cause i do all my work n fun time in the basement of my house so service is like calling from hell very HOT hahahaha or you can go to the store they will fix it for you and maybe give you a free updated sim card ^_^
Silentbtdeadly said:
Where do you get $50 refills for $40?
Click to expand...
Click to collapse
Prepaid-Refill ....gotta keep checking around noon-time PST cuz they go fast
paypal goes to display language which I could not understand. Domain name seems correct, maybe just because of the seller is in other country. But how the seller in other country can get the T-Mo code for cheap and sell it? Skip...