Does anyone else notice that when a group conversation (MMS) is started, and AT&T recipients are included, that they won't get your message, but you can receive theirs?
Example:
My family mostly has iPhones, 1 is on sprint, rest are on AT&T. When they send a message in their group conversation (to which I am included) I get it, But when i reply, It sends to all, but The AT&T people don't get it. My Brother has the rezound as well and when he is in the same conversation, He gets it, as well as the person on sprint.
Anyway, if you have any suggestions, Or ideas. Please, Let me know.
Thanks!
Sorry I have not noticed this, mostly cause my whole family has Verizon and 3/4 of hubby's family has Verizon LOL
That would suck if it is true though!
I have a buddy with and iPhone on AT&T. It is sometimes days before he gets an mms from me. Sometimes he never gets it at all. I have noticed this but I thought it was just me. This happened to me on my ERIS. I don't know if it has happened on my Rezound yet though.
tirionfive said:
Does anyone else notice that when a group conversation (MMS) is started, and AT&T recipients are included, that they won't get your message, but you can receive theirs?
Example:
My family mostly has iPhones, 1 is on sprint, rest are on AT&T. When they send a message in their group conversation (to which I am included) I get it, But when i reply, It sends to all, but The AT&T people don't get it. My Brother has the rezound as well and when he is in the same conversation, He gets it, as well as the person on sprint.
Anyway, if you have any suggestions, Or ideas. Please, Let me know.
Thanks!
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Click to collapse
Yes, I sent a group msg to 4 people and the only one who never got it was my friend who has an iphone on AT&T. He also said his sister had to download the msg, she's on some sort of android phone, don't know which carrier. One of my other friends who got it is on a dumbphone on T-Mobile and the other is on a Moto Droid, don't know what carrier.
I sent an MMS to 5 people 2 days ago when I got my new 65" LED TV. I sent it to my dad who has an iPhone 4 on AT&T, my brother who is on my plan with an X2, my buddy who also has a rezound, my mom who is on my plan with the Dinc2, and my Girlfriend who has a wannabe smartphone from Metro PCS, everyone got it just fine.
tirionfive said:
Does anyone else notice that when a group conversation (MMS) is started, and AT&T recipients are included, that they won't get your message, but you can receive theirs?
Example:
My family mostly has iPhones, 1 is on sprint, rest are on AT&T. When they send a message in their group conversation (to which I am included) I get it, But when i reply, It sends to all, but The AT&T people don't get it. My Brother has the rezound as well and when he is in the same conversation, He gets it, as well as the person on sprint.
Anyway, if you have any suggestions, Or ideas. Please, Let me know.
Thanks!
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Click to collapse
Interesting ... I had the opposite problem. My friend with an iPhone sent a group MMS on Thanksgiving to a bunch of his family and friends, and the only way I knew about it was that some of the reply-all responses came to me too and I saw the list of numbers. I never got his original message.
My condolences to all that have family still on iphones. Maybe one day they will come to see the light.
Twizzlor said:
My condolences to all that have family still on iphones. Maybe one day they will come to see the light.
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Click to collapse
+1 10chars
lol, my dad's IT guy convinced him to get them for his entire company when they first came out(iPhone 4) and everytime I show my dad something on my phone he regrets the iPhone. The only reason he keeps AT&T is because the only place in the world Verizon doesn't have service is at his cabin in Irons, Michigan, he is there more often than here. Although, up there he is on Edge, lol. Once I go up and my phone works he will dump AT&T and Apple both.
Related
To start, I am a prepaid customer using a vibrant bought at a off contract price. Ok, so my phone starts having numerous problems (very low volume earpiece, poor reception in a good area, etc.) and I get a replacement order. Catch is, I have to send the phone in first. Great, I send it in and they tell me to wait 10 business days. Tomorrow is the 10th day, and guess what, no status on the replacement shipment. I know tmobile has received my phone as by the UPS tracking site, yet no shipment info. I have filed a Handset Research Form already and the reps know nothing about whether or not the vibrant is on backorder. What should I do, call and complain to customer loyalty?
(I have talked to customer loyalty and they transfered me back to the prepaid reps, for something completely unrelated to accounts and refills. )
Call them, and explain your situation, and if some rep starts saying "we can't know for sure" or something, bring your game on, be angry.
Tmobile loves angry costumers.
I once asked for a replacement nicely, then they told me some bullcrap, so i got pissed, and told them i want my replacement NOW and if i don't get it, i'm going to come over to a tmobile store, steal one off their show-case and put the broken one on there and leave. She told me "sir your crazy" so i kept getting pissed, eventually after 20 minutes i got a replacement order done
xriderx66 said:
Call them, and explain your situation, and if some rep starts saying "we can't know for sure" or something, bring your game on, be angry.
Tmobile loves angry costumers.
I once asked for a replacement nicely, then they told me some bullcrap, so i got pissed, and told them i want my replacement NOW and if i don't get it, i'm going to come over to a tmobile store, steal one off their show-case and put the broken one on there and leave. She told me "sir your crazy" so i kept getting pissed, eventually after 20 minutes i got a replacement order done
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hahaha sir you are harrilious
Sent from my SGH-T959 using Tapatalk
Oh, believe me, I have had plenty of occasions where the F word or s- word came up in both live chat and telephone call.
Live chat: "Sir, please restrain from using profane language in live chat."
Telephone service: Beep, beep, beep, beep, beep.
XPLANE9 said:
Oh, believe me, I have had plenty of occasions where the F word or s- word came up in both live chat and telephone call.
Live chat: "Sir, please restrain from using profane language in live chat."
Telephone service: Beep, beep, beep, beep, beep.
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Click to collapse
Hahahaha...... cancelling ur line with them always get u some discounts.
*** Sent from my Samsung Vibrant (Bionix V) using xda app
Its a rule of thumb In retail the nice customer doesnt get jack crap. The loud mouth ahole gets all kinds of discounts and his butt kissed for a few reasons.
1 The person you are talking to doesnt really wanna hear your mouth.
2 Its bad press for them. Everyone always remembers the bad services.
3 If you ***** enough corporate will hear it and make you do it anyway because they do not want to deal with. Then you look like the total ass for not doing it in the first place.
These are all reasons why people in my store get free ****. ( no you cant come yell at me because I dont work for t-mobile)
If you don't get any info soon, try emailing [email protected] Explain what is going on in the email and a number they can reach you at. They respond pretty quick. I had a call back within 4 hours on a sunday. They work for the office of the president of tmoble and have the power to get things taken care of.
They are actually the ones that got me hooked on Android. Had issues with the BB that the wife and I had and I esculated the promblem to them. Ended up getting two Cliqs delived the day they were released and 2 months free on the bill.
hazard99 said:
Its a rule of thumb In retail the nice customer doesnt get jack crap. The loud mouth ahole gets all kinds of discounts and his butt kissed for a few reasons.
1 The person you are talking to doesnt really wanna hear your mouth.
2 Its bad press for them. Everyone always remembers the bad services.
3 If you ***** enough corporate will hear it and make you do it anyway because they do not want to deal with. Then you look like the total ass for not doing it in the first place.
These are all reasons why people in my store get free ****. ( no you cant come yell at me because I dont work for t-mobile)
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Click to collapse
Exactly.
Being nice doesnt work. Get tough. Btw my story was real. U need to call them out and curse em too maybe not too much but just the right amount
Start slow and be nice at first. be prepared to make multiple calls(thats if you have another phone handy) In the span of an hour.
Dont disrespect the person themselves! They will not help you if you do.
hazard99 said:
Start slow and be nice at first. be prepared to make multiple calls(thats if you have another phone handy) In the span of an hour.
Dont disrespect the person themselves! They will not help you if you do.
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Click to collapse
+1 Before I switched to Walmarts Family Mobile (uses TMobiles towers) I always gave TMobile 5 chances on the phone to get what ever problem I had fixed. Never got rude or anything. If by then the problem wasn't resoved, I would email the ExecutiveResponse team and it was handled almost always in the first call that they made to me.
Thanks guys, emailed executive response. Waiting for a response.
Any word back from them yet?
richmc73 said:
Any word back from them yet?
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Click to collapse
Nope, still waiting. I expect a delay of a day or two.
Who here thinks I can get through a request for a vibrant and free hd2 along with it to reimburse for my inconveniences?
LOL I don't think that will happen but you may get a new Vibrant out of it. Just remember when they call to be nice and calm.
Any response yet?
They never called me but I got an email for ME to call them. Wish me luck today!
Good luck bro, Hope to hear some good news soon.
just tweet them @TMOBILE
you'll have a response the same day.
also, just go into the chat, warranty/replacement, when it asks if you are flex, just hit no. Tell them you had a replacemnt order, and have not received it yet and are wondering the status.
They were able to look up my Wifes order, and tell me the tracking number, that it was delivered to the office the day after I placed the order...(They must know me) lol
The day I contacted them was the 6th day after I placed the order, (great front office huh?)
So yeah, just be nice. If anything, they will overnight you one.
Trust me, they arent on backorder.
Agree that they are not on back order. Two guys I work with just had thier MyTough Fenders bricked by the ota they just released for it and TMobile is relpacing with Virbrants.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
Anyone getting this on their evo3d? I get these intermittently with people outside the sprint network but now I get them ALL the time on our family plan with my family.
That makes no sense on why texts are delayed for hours when we are in the same house or miles down the road from each other on the same sprint plan. Has this issue been identified and fixed yet?
I am rooted running Titan HD and my wife has a galaxy s2 not rooted.
Yes mine is delayed often. I have google voice and have to check the website periodically to see if I got a text that my phone hasn't yet received. Kinda annoying.
Sent from my PG86100 using Tapatalk
my messages are very often delayed. my friends call me and ask if i received their sms. kind of sad.
Call and ask they check your towers. I get that if I'm roaming. Also gingerbread ghostly sms is an app that pulls delayed or un received messages for you. I used it allot on my Evo, but haven't on my 3d..
Sent from my PG86100 using xda premium
I'm having the problem with my texts randomly not being sent until hours or days later. My phone shows the time I actually sent it, but google voice shows the time the recipient actually gets it. I don't know of its sprint or google voice, but it doesn't seem to happen with another phone on my plan that doesn't use google voice.
Sent from my PG86100 using xda premium
when mine are delayed my girlfriend thinks i banging someone else if i dont answer her immediately. i think its time for a new girlfriend. thanks sprint network!!!!!
t3project said:
when mine are delayed my girlfriend thinks i banging someone else if i dont answer her immediately. i think its time for a new girlfriend. thanks sprint network!!!!!
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Click to collapse
Dude, drama like that is not worth it. She will only get worse.
Sent from my PG86100 using xda premium
KB112 said:
Dude, drama like that is not worth it. She will only get worse.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lol... truth.
10 char
Gotta stop giving them the D so much bro. Only makes them jealous D mongers and if a girl were to tie you down with a gun to your head and blow you... it was somehow your fault.
cobraboy85 said:
Lol... truth.
10 char
Gotta stop giving them the D so much bro. Only makes them jealous D mongers and if a girl were to tie you down with a gun to your head and blow you... it was somehow your fault.
Click to expand...
Click to collapse
^^^ true story lulz
Sent from my PG86100 using xda premium
Does anyone have this problem that isn't on Sprint? Reason I ask is that I just bought this phone and I'm hoping I won't have problems. I'm in the UK by the way, on Vodafone network.
When my wife first got her 3D it wouldn't get most of text messages, just prior to that Sprint sent us an AirRave to try because we had extremely weak signal at our house, once we returned the AirRave the text messages worked ok on the 3D.
Still a no go. That ghost sms doesnt help much either
Tuoni said:
Does anyone have this problem that isn't on Sprint? Reason I ask is that I just bought this phone and I'm hoping I won't have problems. I'm in the UK by the way, on Vodafone network.
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Click to collapse
It is most definitely the Sprint network problem and Verizon's problem while roaming on their network. We may be able to roam but they definitely dont give our traffic or calls any sort of priority. If I am roaming I will not only have messages not sent or received but calls dont even go through and I will just get a notification that I have a missed call at some point.
A verizon phone on Verizon network doesnt have this problem and ATT doesnt have this problem (hasnt for years). Only Sprint and sometimes TMobile have these issues.
I have narrowed it down a bit. I send a text via the stock messenger and I go online to GV and the text I sent is not there.
If I send a text from GV or WhatsApp then everything works as it should.
There seems to be some sort of miscommunication between the stock app and pushing it to GV
I've been having this problem for about ten days, but I'm on a cdma hero with Sprint. I've had Google Voice for about 2 months, but have never used it for sending sms. I only got to this thread because I've been on google trying to figure it out...
happens to me every few weeks.
i have GV on sprint.
randomly people will tell me they suddenly got 10 or so texts and suddenly the recent chat we had the day or two before make a whole lot more sense.
and i also get the random texts that never arrive to me that i can see on google voice though
So a couple of days ago I disabled Google Voice to troubleshoot, and I haven't had a single problem with sms since... The issue (for me at least) is in Voice forwarding my texts (since it unfortunately integrates with sms as well). I do like Voice as my voicemail service, so I'm thinking I will try to re-integrate Voice with my phone to see if it functions properly. I may get around to it tomorrow, and I'll post back a few days after using it with results when I do.
Okay, so before anyone says "Why not just call Sprint and figure it out?" Well the account is under my brother's name and I don't know all of his info and he's not home right now.
Anyways.
I'm really confused about what is going on with my Sprint account. The bill comes in, my brother pays it. Not even a week later I get a text message from Sprint sent to my phone (even though I'm not the leading phone/number, my brother is) saying your account is scheduled to be disconnected due to late payment blah blah blah. I figured hey we just payed this a week ago, I guess it's just a delayed message and my service wont actually be cut off. Nope, 12 am my service is cut off. The weird thing, my brother's service (which is on the same line/account mind you) still works. This is the second or third time this has happened. Why is it acting as if we have two different lines/accounts even though it's all one family plan?
I know there are some people from Sprint on these forums, or maybe someone has actually had this happen to them before. How and why is this happening?
Vesnik said:
Okay, so before anyone says "Why not just call Sprint and figure it out?" Well the account is under my brother's name and I don't know all of his info and he's not home right now.
Anyways.
I'm really confused about what is going on with my Sprint account. The bill comes in, my brother pays it. Not even a week later I get a text message from Sprint sent to my phone (even though I'm not the leading phone/number, my brother is) saying your account is scheduled to be disconnected due to late payment blah blah blah. I figured hey we just payed this a week ago, I guess it's just a delayed message and my service wont actually be cut off. Nope, 12 am my service is cut off. The weird thing, my brother's service (which is on the same line/account mind you) still works. This is the second or third time this has happened. Why is it acting as if we have two different lines/accounts even though it's all one family plan?
I know there are some people from Sprint on these forums, or maybe someone has actually had this happen to them before. How and why is this happening?
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Click to collapse
That's odd. I've never had that happen. My wife has never even gotten a text from Sprint.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
It's possible your brother just paid his line and not the whole account, thus your phone is getting shut off but his isn't.
No, not from what I know. It would be all lines on the account. I have a friend that works for Sprint in the account support department and I'll ask him. It really sounds like a problem on their end.
Sent from my Clean ROM 3D
Well, it might be because you're gay, I don't see any other explanation. Haha J/K!!!
it is kinda weird. The best you could do is give them a call or at least check online.
By any chance, was your accounts individual and later on joined as family plan? There could be issues with your account in their backend server regarding the billing side.
I once saw this happen to some people while working for France Telecom.
If so or even if not try calling and straighting things up, because there could be issues in the billing software even if the difference in activation time was minutes, you just had the lucky system glitch.
Sent from my PG86100 using Tapatalk
Today I got in my inbox an email from Smith Geiger concerning a survey for my phone, supposedly to help t-mobile. It even features prize drawings! Anyone else get this?
I still have my doubts about how legit this thing is :-\
Sent from my HTC_Amaze_4G using XDA App
realitysconcierge said:
Today I got in my inbox an email from Smith Geiger concerning a survey for my phone, supposedly to help t-mobile. It even features prize drawings! Anyone else get this?
I still have my doubts about how legit this thing is :-\
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Nope, but I'll keep an eye out and report back if I do.
It looks like an illegitimate phishing email to me.
A real survey from a company the size of T-Mobile would at least be sent with T-Mobile branding, sent from e-mail addresses at least made to look like T-mo, and ideally containing info T-mo has on file, like your phone number; this message isn't at all like other T-mo messages.
Anyone who has clicked through on this please let us know what you found!
I got the same email yesterday. I opened it but didn't take the survey. Something didn't seem right.
Sent from my HTC Amaze 4G using xda premium
I received this a couple days ago. Was bored at work so I went ahead and did the survey. It took about 5-10 minutes. Most of the responses were on a strongly agree to strongly disagree scale of 1-5. Examples of questions were what preloaded apps do you use the most? these were the T-Mobile mall, highlight and all the other bloat. There were a couple questions about what you would like to see in the replacement of the Amaze. Other questions were about the feature and which 3 are your favorites. Examples of the feature are the camera, watching TV/videos, video chatting.
It also asked if this is your first HTC phone, what other phones you considered and how satisfied overall you are with the device. When I picked somewhat dissatisfied it then asked why.
After completion of the survey, it mentioned that my answered met the qualifications for a longer 3 day study and if I was interested in participating. If I participate and complete the study I would get $50.
brocco99 said:
It looks like an illegitimate phishing email to me.
A real survey from a company the size of T-Mobile would at least be sent with T-Mobile branding, sent from e-mail addresses at least made to look like T-mo, and ideally containing info T-mo has on file, like your phone number; this message isn't at all like other T-mo messages.
Anyone who has clicked through on this please let us know what you found!
Click to expand...
Click to collapse
My, a paranoid bunch aren't we. Sometimes a cigar is just a cigar. A quick call to Tmo will tell you if they are sending email surverys or not
I got the same email today though I haven't looked into it
Sent from my HTC_Amaze_4G using xda premium
Smith Geiger is a legit marketing/research company. No reason to be scared of the survey as the information it is collecting is completely related to your thoughts and feelings about the Amaze, HTC, and TMobile. In other words, it doesn't ask/require any personal and identifying information to be submitted.
Folks, I've posted this in the Samsung forums as well but just purchased a week old HTC One today and seem to be having the same issue. I am taking my ATT LTE sim out of my Iphone 4, but before doing that I sign out of my apple account and also turn off Imessage on my iphone, i'm still not getting text messages from my wifes Iphone nor a coworkers Iphone. Can someone chime in and maybe help me here a little. Does this take a little time to work or should it work instantly when I change sim cards from one phone to another? Any help at all would be appreciated to try to solve this issue. I just got a text from my brother in Cali and he has an android so it seems to be just the Iphones.
thank you all.
also, I just restored my iphone to stock and no luck yet getting texts from Iphones.
Make sure that they update your account and provision it for a htc phone vs iPhone.
Sent from my HTC One using xda app-developers app
That might be ATTs issue man, I would take the phone in to a local store and tell em what's up. Or maybe call customer service.
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