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So long story short, I opened a new line and swapped my hardware to the new line for the TB on my line. After I left BB, I called Verizon to do the swap. They said they couldn't because my SIM card was programmed for the original line and I had to go back to a VZW to get a new provisioned SIM, which I did. It worked when I left, but since late last night, I have no 4G or 3G. Any ideas what the issue could be?
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Breakthecycle2 said:
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Click to expand...
Click to collapse
when i first got my phone, the original 4g card wasnt working. turns out is was just bad... they swapped it for a new one and all is well. so i'm assuming u've already tried to reboot and see if that helps. maybe that card is bad as well? hmmm....u should go back to see if they can swap out to another one.
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Should I go back?
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
maybe try a *228 and press 1 to program .... just a thought, I hate having to deal with customer service
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
orcsbane13 said:
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I'd assume there is some good system in place for phones ordered online and what not.
How did anyone who ordered their phone online activate?
-Gilgamesh- said:
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
Click to expand...
Click to collapse
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Geegolly said:
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Click to expand...
Click to collapse
Improperly seated SIM card? Corrupted memory that a battery pull resets? Good Karma?
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Wow, exact same experience I had yesterday. I went in late, like 5:00 PM. I had to wait a while for someone to actually help me, but once I said what phone I wanted it wasn't more than 20 minutes to get the transaction done.
Do NOT do *228.
I had this same problem today when activating my phone. Just call Verizon and they will walk you through getting it activated correctly.
Ironically, on my way to VZW it suddenly started working. LOL. "clog" in the system? I don't know, but it's fast as hell!
I don't have 4G in my area yet but I got the TB anyway. I love it. But the 3G does the same thing, just keeps dropping out.
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
hotdawwgman said:
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
Click to expand...
Click to collapse
Nevermind lol
Sent from my Ginger Tazz using XDA App
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Jrocker23 said:
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Click to expand...
Click to collapse
doesnt it still update the other radio? not everything uses lte.
No need for *228 because the sim card now is provisioned with auto PRL for when the phone does enter 3G service
DO NOT EVER ESN SWAP THE PHONE TO A NON 4G
Just like mentioned initially, the sim card and phone are designed for 4G lines only so swapping back to your old 3G device or onto another line is a bad idea.
If your trying to do an alternative upgrade and the store your at is full of morons, ask them if they could possibly do a Customer Provided Equipment Upgrade and then then ring out the phone in their point of sale system with the contract you have signed.
Until VZ Corporate figures out another way to do alternative upgrades, this is the only method I have found to get around this
Yes in many cases (including me) we have found it to take a while for 3G or 4G to stay on. Give it time. dial #832 to prove your phone can make calls and receive text messages. anywhere from 10 to some cases an hour before the phone is in full lock.
If your still having a problem go out for a walk or drive, heard switching between towers can help push the process.
I had the exact same problem as the OP, to fix it Verizon made me go back to best buy, you have to get the phone exchanged for a new one and then they have to call in to setup the new untouched TB on the line you want it on. Believe me it took 3 hours for them to finally fix it, and that's what did it.
Sent from my ADR6400L using XDA Premium App
I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Could be APN settings. I don't know them off hand, but they are listed in post 2 of the miui thread.
If it happens on multiple ROMs it could also be a bad SIM card. Does it do it on pure stock? If so, try a new SIM card.
Sent from my Galaxy S II (i777)
ok, thanks. ill look them up. this issue is making me want to switch back to my iphone, but hopefully this will fix it cause i like android, just this is getting old
Are you talking about wifi or 3g?
Are you using any battery saving apps like Juice Defender?
ZeroIsntTheHero said:
Are you using any battery saving apps like Juice Defender?
Click to expand...
Click to collapse
This. I haven't seen this issue reported often, and in the past, it's turned out to be an app interfering with the connection. If not, it's likely an apn issue.
randrewm97 said:
I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
lourivellini said:
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
Click to expand...
Click to collapse
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Wow, i didn't even consider that.
I will be trying and will report back. If this fixes it i will owe you my life!
I might have to switch back to cm7 just to name sure it's the Sim card that's causing it.
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
ill try this out tomorrow. just now when checking my email i had to turn on airplane mode and back off to get data to work.
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
so just to clarify, i shouldnt haft to change apn settings and my phone shouldnt be doing this on non stck roms, right? sim is likely the problem? this has gotten really old really quick and its embarrassing when im trying to show my friends something but my phone isnt working.
Your phone should work fine on any ROM you find here. Mine does. I never have to play with APNs, even on miui. I never have to play with airplane mode or power cycle. But, when my SIM was bad I would drop data connectivity all the time. Calls would fail (outbound only), and other glitchy reception issues. Sometimes airplane mode fixed it, sometimes power cycle, sometimes airplane mode on, power cycle, and all times it was temporary. Its worth a try, shouldn't cost anything to get a new SIM. If they give you trouble at the store just tell them you called 611 and they told you to go in for a new one. If that doesn't fix it go warranty route for a new phone.
Sent from my Galaxy S II (i777)
randrewm97 said:
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
Click to expand...
Click to collapse
Those APN settings have worked fine for me on both CM7 and every Sammy ROM I've used. I always have (unrelated) problems with MIUI, so I can't verify that one.
So i went today and got a new SIM. Its been about 9 hours, but no problems yet. Time will tell if it works, but im willing to bet that was the problem, and this is why.
When i went to get my sim, the guy there told me that when ATT started rolling out 4g phones (which includes 3.5g) many employees had trouble with their data switching on and off until they switched their sim cards.
Then i started thinking to myself - I've had the problem about as long as I had my SGS2, and only had the problem with AOSP roms on my captivate - then i made the connection.
When i used a stock, or stock based rom on my captivate, i had no problems. The second i used an international ROM, or an AOSP rom is when i would have the issues. What is the difference between the roms............. The ATT rom doesnt have hspa+ enabled, so using my old "3g" sim card i was fine. No 3.5g to connect to to cause problems. CM and international Roms would use that new 3.5g network and would then screw up.
That is my theory anyway, and if it turns out true it would have solved one of my biggest annoyances with android. (or at least my android experience)
fingers crossed
i too went in and got a new sim. my phone service actually quit working before going in. id get calls and i could hear them but they couldnt hear me. i replaced the sim and all is good. where miui would hang and data would freeze and id haft to redo the airplane mode trick, it would just hang for a sec or 2 and then start downloading again. ive only had it hang 2x now and i think its because it might be switching from hspa to 3g or even wifi.
so for the sim card thing worked. if it fails in the mean time, ill come back to this and give an update. thanks for suggesting it being the sim card cause i wouldnt have thought of that.
I'm another day strong without any problems. I don't know of its due to the new sim or because i switched to a Samsung based rom. I should switch back to test, but I'm loving the speed of icsrewed right now.
If i had to guess i would say it's due to the sim, and if so, there should be a sticky somewhere that says to make sure your not using an older 3g sim card. Would have saved me months of aggravation.
Will report back after a few more days. In a week or so I'll switch back to cm to see if it fixes it there as well.
That's one reason I generally buy my phones at the att store (authorized reseller, but dedicated to att phones). Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
quarlow said:
That's one reason I generally buy my phones at the att store. Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Amazon Mobile just sends you a new simcard anyways lol
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
zynine said:
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
If you go directly to an AT&T store they replace it for free.
penguinlogik said:
If you go directly to an AT&T store they replace it for free.
Click to expand...
Click to collapse
Yup just show up. They shouldn't charge. as long as your an att customer theyll take care of you. I've never heard of anyone paying for a new Sim. If you lose your Sim I've heard of them charging people, but i doubt they'll charge even then.
Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I had similar issues and got a new sim
Fixed it for me as well
Chief Geek said:
Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Chief Geek said:
Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Click to expand...
Click to collapse
UGGGHHHHHHH I hate when I click "Thanks" instead of Quote. Ugh.
Anyway, so they swapped your phone when they just needed to swap the SIM? Brilliant...
khaytsus said:
UGGGHHHHHHH I hate when I click "Thanks" instead of Quote. Ugh.
Anyway, so they swapped your phone when they just needed to swap the SIM? Brilliant...
Click to expand...
Click to collapse
First, thansk for the thank anyways!
Second, No I did need a new phone. They swapped my SIM with no change. The one guy got a sim swap and it worked for him. Took awhole new phone for me. But I'm big on getting what I pay for. They used the free wifi as a selling point. I will very rarely use it, but first night there I was at McDs and got a connection failed notice. If i'm paying for it, it'll work one way or the other, especially now that I dont have unlimited data.
Just because it connects to a wifi spot doesn't mean you get internet right away. You still need to open up a browser and confirm to their terms and conditions before the internet works.
Yea I know, it wouldnt do that though. The browser tried to connect and got nowhere. The key to the authentication fail is that network connections showed it connected but the ATT notification said connection failed. This is the safeguard that keeps all but ATT devices off the network, a function of a implicit deny rule.
This is prob meant for another thread but they really need to make those ATT Hotspots recognize that you're on an ATT phone and auto connect without having to hit accept on the Terms and Conditions. I have times when my mother and aunt are at a Starbucks and they'd call me saying they're on the wifi but it's not working. I gotta keep telling them to open up a browser and hit accept on the terms and conditions.
BTW, does anyone know if you nuke/freeze the AT&T Hotspots app, does this prevent you from using ATT Free wifi?
Eddie Bombay said:
This is prob meant for another thread but they really need to make those ATT Hotspots recognize that you're on an ATT phone and auto connect without having to hit accept on the Terms and Conditions. I have times when my mother and aunt are at a Starbucks and they'd call me saying they're on the wifi but it's not working. I gotta keep telling them to open up a browser and hit accept on the terms and conditions.
Click to expand...
Click to collapse
I've never had to accept any Terms and Conditions on an AT&T device at an AT&T hotspot. If I go to Starbucks, the phone connects without any prompting and gains access, a little AT&T hotspot indicator appears in the notification bar. If I try to connect with my laptop or a non-AT&T phone, I have to accept Terms and Conditions.
I also had to exchange my Note this week, after about 10 days of use. The phone was in the car holder and it rebooted. It then started boot looping where it would display the Samsung splash logo, and then reboot. It would not go into Recovery, though would go into Download mode. AT&T tried to reset it for 20 minutes and then gave up and gave me a new phone.
After buying my One Max SIM free I switched over from O2 to 3, and then got my original number ported to the new SIM card. After the porting happened this morning I switched the 3 SIM card into the phone and thought I was good to go. However I'm getting terrible download speeds (~150Kbps) in areas which worked fine with the same handset on the O2 network. I've also checked with a friend here at work who's also on 3 but has a Galaxy S 4 and he's getting perfectly fine download speeds vs my terrible ones even when both handsets are sitting side by side. So the handset is capable of decent speeds in itself and the network is also fine with other people's phones. I noticed also that in the bar at the top of the phone display the network icon never cycles up from H to H+ (which it did when I was with O2) and I assume this is a part of the problem.
So, any other One Max owners here on the UK 3 network who can comment on their network speeds? Is it possible there's some incompatibility between the network bands the One Max supports and those that 4 use? That seems unlikely in this day and age but you never know. My friend did mention that our boss had a similar experience with his iPhone when he first switched to 3 but it settled down and was fine after a while so is there some weird 'bedding in' period when you first switch networks or something?
You could probably contact 3 support and check if your phone is supported
pradeepvizz said:
You could probably contact 3 support and check if your phone is supported
Click to expand...
Click to collapse
Aye, 3 themselves will be my next stop if things don't improve in the next couple of days but I was curious if anyone else was having any issues. Three do offer the HTC One so it's pretty unlikely the One Max wouldn't be supported but you never know I suppose.
Makes sense - Your case seems to be very similar to one i had with my provider. LTE wont work and i lodged a compliant to get it fixed
pradeepvizz said:
Makes sense - Your case seems to be very similar to one i had with my provider. LTE wont work and i lodged a compliant to get it fixed
Click to expand...
Click to collapse
So did they manage to fix it from their end or did you need to get a new phone or something else?
Medulla said:
So did they manage to fix it from their end or did you need to get a new phone or something else?
Click to expand...
Click to collapse
They fixed it from their end. i had switched from HTC One to a HTC One X+ which did not have LTE and i unsubscribed by data package for 2 months which made the backend system de-activate LTE on my number and it could be only fixed by the tech team.
Cool, well, hopefully something similar can be done for me. I'll give it until lunch time tomorrow to see if it sorts itself out and if not I'll go into the store and ask them to look at it. The phone's basically unusable as it stands which is unacceptable so if they can't get it sorted pretty quickly I'll just walk. Luckily it's only a rolling one month contract I've signed up for, although I'm not sure there are any decently priced alternatives. I might end up regretting giving up my ancient and cheap O2 unlimited contract here...
What comes to my mind is that you could go to the phone testing mode and try to have a look at the phones capable network types and compare it to 3 network types
To go to test mode, you have to *#*#4636#*#* and there choose phone info.
Here is an example of what I see on my phone
Sent from my HTC One max using XDA Premium 4 mobile app
It was set to WCDMA preferred so I've changed it to GSM/WCDMA/LTE auto but 3 definitely haven't rolled out LTE and I don't even know if they have GSM on their network so I don't know if this'll make any difference.
Interestingly the phone number listed in that phone info panel is the original phone number (i.e. the number that was on the SIM out of the box before I ported my old number onto it) but that could just be hard-coded onto the SIM at some level and not really used for anything I suppose.
Ok so I'd love to be proven wrong, so i need some people with Verizon unlimited data plans with 4g lte phones, preferably in the NJ area, but if not it's ok. this is an experiment.
out of nowhere, my phone would not receive any push notifications when on LTE. it'd a moto x pure edition that's worked fine from day 1 in Sept and all of a sudden stopped two days ago. when I'd connect to wifi, i'd get tons of notifications at once, even notifications for stuff I already manually checked and was done with hours ago.
i swapped Sims into my Verizon note 4 and guess what? exact same issue. it's not the phone it's gotta be the network or my line.
verizon was useless to help as usual. they suggested a new sim, and since I used a sim cutter to cut my old sim, i figured it couldn't hurt. nope, that didn't help.
i decided to mess with APN settings next. I switched from the standard ipv4/ipv6 to just ipv4 and guess what? it works PERFECTLY now.
what I didn't mention was everyone I know who lives near me had no issues.. thing is, they didn't have unlimited data. they're all tiered. why me? why my plan? why just me and my two phones which are completely different phones?
it got me thinking.. is verizon intentionally messing with unlimited data plans to make people switch over? I mean, unless you're on xda like us, youd never even think to switch the Internet protocol setting! and we sure as hell know that no verizon customer service person would ever have any clue to do that either.
so please, people with unlimited plans, how are your push notifications? are certain apps not loading? let's test this theory. I'd love to be wrong seeing as i'm now paying 20 more a month for this plan.
thanks!
Thank god I'm not alone! I have unlimited and my wife has unlimited both of use are affected. However, two of my co-workers DO NOT have unlimited and they are both affected as well. Neither one knew until I asked them to help me experiment. I am in NJ as well. On wifi ALL notifications come through, but on LTE they do not. This morning, my phone got stuck on 3G and I got a notification so this is related to LTE.
My gmail takes a long time to refresh when I pull down from the top.
How did you disable IPV6? I'm on Lollipop and the wife is on KitKat.
great, maybe it's an NJ issue with certain towers. so ok that rules out unlimited.
goto settings, cellular networks, apns... scroll all the way to bottom for Verizon Internet APN that's selected and click it.. scroll down and there's two settings to change to ipv4. once you do that, test push notifications or refresh Gmail. instagram also wouldn't refresh for minutes for me, now it's instant.
Sent from my Moto X Pure Edition
Well, this sucks. On my phone all of the APN settings are locked out. All I have access to is the APN name. I have root, so I wonder if there is a way to get at the config files.
---------- Post added at 11:10 AM ---------- Previous post was at 10:45 AM ----------
I just had an email notification come through on 4G. First time since early yesterday.
I read on certain phones if u just add a new APN with all the same settings but with v4 it should work. I never did it though
Sent from my Moto X Pure Edition
jayochs said:
I read on certain phones if u just add a new APN with all the same settings but with v4 it should work. I never did it though
Sent from my Moto X Pure Edition
Click to expand...
Click to collapse
Verizon really locked it down. The plus sign to create a new one is there but it's disabled. Also, seems like my notifications coming through again, was short lived. Two of them came through and now nothing.
Same issue here, lost push notifications on Tuesday.
They only work connected to wifi.
All settings for APNs are grayed out..
damn guys. I'm able to edit bc i have the moto x pure edition, which is NOT a verizon branded phone. didn't even think to pop my sim card back into my Verizon note 4 to see if I could edit the APN. damn. i don't know what else you guys can do if you can't edit your APN without root. hmm..
Sent from my Moto X Pure Edition
this is very clearly a verizon network issue. however, they have no idea what's wrong when i called in. I don't know who else we can report this to though since it's not everybody that it's happening to.
Sent from my Moto X Pure Edition
I am beating them up through private twitter messages right now but until this makes it past Tier 1 support it's going to be a battle to get fixed.
good. keep it up. I don't have a twitter so I can't annoy them lol
Sent from my Moto X Pure Edition
jayochs said:
good. keep it up. I don't have a twitter so I can't annoy them lol
Sent from my Moto X Pure Edition
Click to expand...
Click to collapse
I created the account just for this purpose lol.
I'll do what I can to beat those holes up as well.
My s5 is rooted but I still can't edit the APN settings.
So they raise my unlimited plan up 20 bucks a month and then render the device useless.
landude said:
I'll do what I can to beat those holes up as well.
My s5 is rooted but I still can't edit the APN settings.
So they raise my unlimited plan up 20 bucks a month and then render the device useless.
Click to expand...
Click to collapse
that, my man, is exactly why I thought this just affected unlimited people.. but it apparently affects others as well. hmm.
Sent from my Moto X Pure Edition
Guys, I did the following and all my crap seems to work now..
I think it resets the radios..
Turn "OFF" the device.
Remove the SIM chip from the phone.
Power the device "ON" without the SIM installed.
~wait~ till the notice pops up that you need a SIM installed.
Power the devicevOFF" again.
Reinstall the SIM chip.
hmm. I did that on my note 4 though and that didn't help at all.
Sent from my Moto X Pure Edition
now I'm pissed. just went on to my note 4, and just like you all said, it's grayed out, meaning you can't set the phone to ipv4 manually... and since you can't root this dumb locked down verizon phone, it's stuck on the normal setting... aka, i now have a useless 750 dollar paperweight because half the stuff doesn't work.
fyi, goto test-ipv6.com and see how some results are timing out or failing... ridiculous.
my Moto X allows me to edit these settings, so it's verizon who locks this crap down. they'll be getting an incredibly angry call from me tomorrow. I've had it with their crap service.
Sent from my Moto X Pure Edition
WTF are they doing?
I'll see if I can break mys5 and try to find a way around things.
I did see a few tools in play store but nothing seemed to allow any type of toggle control for v6
There has to be a way to toggle that crap..
called and asked to be transferred immediately to the highest level tech support. the woman of course asked how she could help, so the second i said "ipv6" she obviously had no idea wtf i was talking about, and transferred me lol..
so i get to tech, explain it all, i doubt the guy even knows what i'm talking about..but he says he's got my problem written down, and he's reaching out to the network team now, and will call me back.
never had anyone speak to the network team before, so let's find out what happens.
if they can't do anything, i really don't know what i'm going to do. sure, i can use my moto x pure fine, but i bought it as a secondary go between phone to supplement my Note 4 with, which i paid full price $750 last october. if i can't use my $750 device anymore bc verizon is somehow screwing with my account, i'm going to be incredibly pissed...
who can we reach out to? anyone have the CEO's email?
so I'm a couple towns north, and i decided to switch back to ipv4 ipv6 mode... and it seems to be working. maybe it's the towers, i don't know. I'll have to check when I get home as well. how's everyone else's?
Sent from my Moto X Pure Edition