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Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
Click to expand...
Click to collapse
Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
Click to expand...
Click to collapse
GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
Hi guys,
I would really appreciate some expert advise on my screen.
It has some horizontal lines/banding running through it, near the bottom of the screen is worse, and it's worse at lowest brightness setting but is still there at 100% brightness.
Hopefully you can see them in the picture although they don't actualy look as bad in the photo as they do in real life!
I took it into the place I purchased it from and one guy told me it was my fault because I have it in my pocket all day and where I sit down and my jeans go tight it has damaged/bent the screen. I find this crazy as I don't even were tight jeans, I skateboard to and from work and actually wear quite loose clothing. Anyway where else am I supposed to keep my phone?
And another guy in the same store told me that it isn't covered under warranty because this is just something that happens with SAMOLED screens and it's something you have to live with.
I know 2 people with S2's and their screens are perfect........
Does anyone else have this issue on their screen?
Is it a normal characteristic of SAMOLED screens?
Any advise would be greatly appreciated!
Cheers guys
I dont know but I dont have that-my screens perfect.
From what I see its a faulty screen and Id send it to Samsung to honour their warranty.
The screen shold be faultless for the duration of the warranty period ie the last day the screen should be like the first day.
And Id have given that repair guy a slap.
It's not normal. You should send it in.
Sent from my GT-N7100 using xda premium
Thanks for the response guys. I guess I'll just have to persist and not take no for an answer.
The only thing that concerns me is the terrible QC on devises these days.....what on earth is going on?
If I send this back for a repair there is nothing to say I won't get a new screen with another defect, maybe a yellowish tint or some dead pixels.
I have been reading about other issues on I9100 screens and there are several.
I think it's terrible that today when we are buying a device we have to come to a site like this and research possible defects before we buy....surely this isn't right!
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
I was also looking at buying an i9300, same thing, there are so many defects that you could come across.
When spending this sort of money on a device I really don't think this is acceptable, yet companies are getting away with it.
I'm not sure what can be done but I hope something changes and QC improves.
Right now I'm stuck with an S2 with a defective screen and I'm weighing up weather this defect is more bearable than maybe getting a new screen with a different defect.
Come on Samsung........,Sort your S**T out!
Obagleyfreer said:
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
Click to expand...
Click to collapse
I'd just like to ask about what screen issues? I'm fairly sure all of those quality issues with the screen have been sorted out by now, regarding lift etc. Someone in my family owns a Nexus 7 and it is the smoothest performing Android tablet that I've ever seen, even more so than my TF300 that I'm typing this on (although I now have a custom ROM on it that works very quickly). The screen density is great, no lift that I can notice, and overall it is a powerhouse of a tablet!
As for the rest of the build...I'm shocked by the quality. Its extremely solid for a plastic-backed device. It almost feels like metal its so tough, although it is still soft-to-the touch (absolutely no flex, though. Zero. Zip. Just soft to the touch as said)
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems, kinda put me off.
By the sounds of it your family member got lucky with their N7.
Just go to the N7 forum and have a read, the problems still aren't fixed in the latest batch.
Anyway this is kinda off topic so best to discuss in the N7 forum.
Sent from my GT-I9100 using xda app-developers app
Theyll probably just load stock 4.0.4 onto it-that was their attempt to fix my wifes overheating/freezing s2.
I would email samsung directly and put it back.And dont settle for any half arsed repair,make sure your satisfied.Only downside is the time the phone is away from you cos its an inconvenience.
They also like to get out of warranty with the usual "water damaged" excuse.
On a side note,they locked horns with me-and lost.Bought a phone from a catalogue company(the overheating one),wasnt happy so bought a note,complained and the £450 for the s2 was refunded,and the girl told me "to destroy the phone" rather than sending it back.
Loaded rootbox/dk and its perfect.Gave it to my son just to use for shooting videos.
Yeah that's what I thought they might do, I don't care what firmware they put on it I'll just restore my CWM back up when I get it back.
I hope they don't leave that diagnostics box thing on the screen though, that sounds like right mission to have to remove.
In fact the guy in the shop I bought it from said a factory reset would fix it, the muppet, It is clearly a faulty screen.
Mine was having some overheating issues too when I first bought it and I took it in a week after purchase and he said there's nothing I could do because I had installed a custom ROM, I hadn't, it was Go Launcher I installed. Just goes to show how much this guy knows!
I actually bought this phone on 14th March with ICS installed straight out of the box, which was weird, it was obviously a very early release (LP2) and was why the phone was over heating.
Overheating is normally a kernel/ROM issue so your very lucky you got to keep your S2. Score!
Hopefully if I return it they'll realise it IS a faulty screen and just replace it, like I said though it's a bit of a gamble with S2 screens it seems.
I just don't think issues like these should be this common on expensive, high end devices.
Sent from my GT-I9100 using xda app-developers app
I keep my eye on most hardware problems and Ive seen a lot more successes (screens)than failures....prob 85% happy.
Make sure no traces of rooting etc is on your phone when sending it back.
Good luck!
I'd say it's faulty screen. Mine has no such artefacts...
Oh, and I carry my SGS2 in trouser pocket, often bundled with companys Blackberry...
Pretty sure there are no characteristics of SAMOLED to deteriorate over time. I use mine lowest brightness all the time and car in pockets etc and screen is a clean white with no visible lines.
I think I'll bite the bullet and part with my S2 for 2 weeks while it's repaired
If I'm wanting to remove all traces of root etc I was planning to:
Boot in recovery and then format cache, system, data and internal storage. Then flash my countries latest stock firmware package.
Is that all I need to do?
Sent from my GT-I9100 using xda app-developers app
My S2 and my wife's S2 have absolutely flawless screens. Not a single thing wrong with it. Id say take it back and don't take no for an answer because the screen has to be perfect.
OFF-TOPIC
Hi
sorry for posting here guys but I think Nano doesn't read his PM any more
So
@ Nano please answer we Need your help in Galaxy Y development so when you ready just send me PM with your Gtalk account or any other chat service
and again sorry for posting here
Obagleyfreer said:
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems,
Click to expand...
Click to collapse
Wow, I didn't know it was that bad...
http://forum.xda-developers.com/poll.php?do=showresults&pollid=9771
Yes me too
Sent from my GT-I9100 using Tapatalk 2
Yeah, and they're just people here on XDA alot of common users don't use this site or may not even notice some of problems because they don't use the function.
Update on my screen issue:
I'm currently trying to get a replacement phone as they have now agreed that the screen is indeed faulty. About time
Sent from my GT-I9100 using xda app-developers app
Dont know abou you guys, but from what i've read Super AMOLEDs do get burn-ins.
I played poker on my sgs2 really long, and now the cards are burnt into the screen. I have yellow tint in the middle of the screen, looking like 5 playing cards. Also the place where the statusbar is, shows blue tint on completly white background.
Do you have any app that matches your screen faulty pixels? Maybe keyboard or something? I have an app called Super Manager and with that i can make the whole screen white, grey, black, and RGB, so you could further inspect it.
Let us know if warranty will cover the burn ins, or if there's some problems... good luck with unrooting, oh and dont forget to reset the custom rom/kernel counter with triangle away.
================
GT-i9100 ICS 4.0.3
I'm sorry to say this...
Well, regrding the screen issues on the SGS2...
AMOLED's and derivates from it (SAMOLED, etc...) do suffer from the burn-in effect commonly found on older PLASMA screen TV's and displays.
When I first bought this phone, I only saw it's benefits regarding to it's brightness, colors etc...
But after few months have passed I've noticed that when I have full white (or bright) page open on my phone's browser, I see ghost from an android keyboard and at about half of the screen I could see shadows of widgets that I normally use!
So I ran the *#00#* test and, indeed, there were alot of artefacts on the screen. As of today, I'm reconsidering my purchase of this, otherwise excellent phone, and thinking of switching it for some of the competitors in the line of existence.
Really, it is very dissapointing fact that device like this, which should be top of the line product, suffers from a issue like this!
Currently I'm browsing the adds in search for somethin similar that will replace my SGS2 and with much hope without, ghosts on the screen... :crying::crying::crying:
Hey guys, so it seems I have a near perfect HTC One, where I even don't have that gap at the top, but I do however have on the left side near the top left corner a small manufacturing defect that leaves about 2-3mm of the LCD edging out a bit making it feel as if brushing against a sharp ruler on that spot. I rarely have my hand there to really feel that defect through natural use of the phone and certainly not visible unless specifically looking for the LCD edge line very very closely, my concern is if I go in and swap the phone that the swapped phone will have other things wrong with it.
Should I bother replacing? I have no experience replacing/exchanging the same exact phone for a better build quality so this is why I ask.
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
By your descriptions this phone's QC sounds like a piece of ****.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
Click to expand...
Click to collapse
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
I don't think their parts are manufactured to a tolerance small enough. It should be down to about 0.001" instead of around 0.003".
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
True.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
Click to expand...
Click to collapse
It was the same with the One X unfortunately.
Sent from my HTC One using XDA Premium HD app
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
Thanks for sharing your experience, definitely going to stick with this one then considering the hassle and very low probability of finding that "perfect" One.
Also, I want to clarify that the phone is absolutely stunning every time I pick it up and am impressed and excited by it just as I was when watching videos or reviews for it before its release while waiting for my preorder. I've had it since the 18th and certainly not bored with it, which goes to show for something I think. These minor QC issues aren't even noticed by the larger majority, as said in previous post.
Thanks guys/gals, my nerves are calmed about exchanging it
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
Please enter a valid message
martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
Click to expand...
Click to collapse
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Please enter a valid message
keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Click to expand...
Click to collapse
Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
Click to expand...
Click to collapse
First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
Click to expand...
Click to collapse
I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED