Not sure if any of you have seen this,, but every now and again when I unlock my screen the screen flickers blue to a magnified/garbled screen. If I lock out the screen and unlock it, it goes away. Anyone else get this?
Never seen that before. Maybe you should try a hard reset
Sent from my HTC Rezound
Never seen it. Device hot at all? Are you rooted/debloated or anything?
Phone is still stock with a few apps disabled (amazon, blockbuster) but I noticed it even before disabling. No heat from what I can tell, is there an app I should load to monitor? I may go to Verizon tomorrow and see if they'll replace it.
I have seen this and more. Now and then when I hit power to turn my Rez on I get 2 screen images, one on top of the other, both flickering and jumping around. The phone will do nothing during this "episode", but if I hit power off and then back on it's fine. If I could only get it to do it while at the Verizon store! I tried to take a screen shot last time and all I got was a normal screen. I'll take a pic with my camera if I get the chance. I'm sure that my Rez will need to be replaced, but after all the time to set it up like I like it, I"m not in a hurry to swap. I came from having 3 Tbolts and am tired of changing phones. I will say otherwise, I love this phone!!
my friends rezound has this problem. she was too lazy to return it iwthin the 2 weeks to swap it out, so now she's stuck with it..shes an idiot lol but she hasn't complained to me since about it..so either it doesn't do it as much, or she's used to it. i told her to try a factory reset, she hasn't yet. have you?
I got my Rez because I called Verizon so many times complaining about my Tbolt, (after I had 3 Bolts). The last time I called I said I just wanted out of the phone. The nice Verizon lady asked what I wanted and I said a Rezound. It was just a swap, I had to buy a battery and I didn't get the beats headphones. She also didn't change my contract, so I still get my upgrade at the end of this year. I will do a hard reset if this persists.
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After convincing my mom to switch from her Blackberry to Android, this thing is making me look like an a-hole.
She has a stock Photon 4G, it was on the charger and when she unplugged it, the screen was stuck on the big yellow "NOW" as in "The Now Network" when the phone first boots up. I pulled out the batter and then tried to reboot, and sure enough, that's what happens. It starts to go through the boot animation, then freezes on the word "NOW" everytime. Any ideas?
Thanks
Have you done anything to it?
Sent from my MB855 using xda premium
couldn't you just return it and get a new one?
Nope, it's completely stock. I don't know why it rebooted in the first place. My mom said she was using it this morning and it was fine, then she left it on the charger for a bit and came back and it had rebooted and was frozen. All I did was remove the battery and then try to reboot with the same result.
If your in your first thirty days I'd swap it out. If not complain your a** off to sprint to swap it out. They will probably do it so you dont make a scene. Phones fairly new anyway.
Check the battery door some of the early photons did not have a "padding strip" on the cover and therefore caused the battery to move around slightly which caused reboots. If it does have the padding and your out of the 30 day window then call motorola from the motorola.com website be nice and more than likely they may send you a new phone since your in your first year of warranty. I called them the other day and requested a new battery door because mine creaked on the bottom and top and they got one fed ex to me within a few days no problemo. The rep even said since im in my 1st year warranty they would do that no questions asked.
I've been having the same problem for the last few weeks and bought the phone when it came out. Also freezes in contacts and on the lock screen and i think I'm past my 30 days sprint gives you.
The back cover does have a thin foam lining inside, so that doesn't seem to be an issue. Not sure how long exactly she's had the phone, but she got it from Best Buy, not Sprint, so may need to go back there and see if we can get it replaced. Along with a new $25 screen protector too I hope!
Try a hard reset. Here is a link that tells how. http://www.hard-reset.com/motorola-photon-4g-hard-reset.html
Thanks for all the help, took the phone back to Best Buy. When we showed him the phone he said, "Oh, you got the death freeze, that phone's been having some problems." It was still a few days within the 30 day period so was able to get the phone replaced with a Nexus S, plus a $200 refund. My mom just wants something reliable to make phone calls and do email, this will fit the bill.
sorry she couldnt get another MoPho but hell at least she's all android.
Now my mom has a Nexus S, my dad has the Atrix, and I got my Evo (which will hopefully be replaced with the Galaxy S II at some point).
Heres my situation. i Have a thunderbolt rooted bamf etc etc and i went out and bought the tridenteer battery/case combo. and i love it dont get me wrong i've actually been able to have my phone on for longer then a day..
anyways, i've had this problem where it will randomally freeze and the screen will go off. all 4 bottom lights of the buttons will stay lit and the amber light will too. until i take the battery out, then it obviously all goes off. now i've been able to put the battery back in and have it power up. this has happened 3 times now in the last week. makes no sense to me. and it happened tonight while i was out running, i use it for music with headphones when i do and it just froze right in the middle of Korn..
so i guess what im asking is why this is happening, and why did it decide to start right now? i've done no mods and i've had the same bamf setup for 5 months or so now so i havent been flashing different things. it seems mechanical to me. i cant get my phone to come back on now.
Definitely sounds like a hardware failure. Happens eventually with every electronic device.
Sent from my ADR6400L using Tapatalk
Yeah probably man, i just went to the verizon store and the guy didnt really care to hear what i had to say, he just ordered me a new thunderbolt. glad he didnt check anything like the fact it was rooted etc lol
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
jimmyg41 said:
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
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stop dropping your phone. problem solved.
Spyderekz said:
stop dropping your phone. problem solved.
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Great insight, tell me more. Why even waste the time to post this?
you are right, ill tell you what you want to know.
" the phone probably has a loose cable inside of it, and should be replaced. you can either show a sprint rep in store by banging it hard on your hand or calling the insurance and telling them its a faulty replacement, i had a similar issue with a display that would flicker in and out at times as if it was off. "
Thank you for your reply. Maybe I worded my question weirdly. I was just asking if the issues that I stated would be enough for you to go exchange the phone. I know I can get a new one, no big deal. Everyone is a bit different on their tolerance of issues.
When you go in pick the weakest or dumbest looking rep and be forceful about what you want. tell them you KNOW the problem and it shouldnt be happening. i got my phone replaced recently due to a graphic flicker when playing games. they didnt want to exchange it at first but i won in the end. because i KNOW cellphones and how they should work
Did you get a new phone or a refurbished phone? I know the reps at the Sprint store by my house, they'll give me a new (to me, but still refurbished) phone. Just wondering if it's even worth it since my issues are minimal.
I've had this issue a good handful of times now. My screen will randomly spazz out where a ton of motions and clicks are happening. Usually turning the screen off and wiping the screen fixes.it, so I've figure the screen was sensitive to oil from our fingers. Today it has happened twice where I couldn't stop it though. Even restarting didn't help once, until going back to the phone 30 minutes later it had calmed down. Anyone else have this problem? I'm thinking about going back to verizon to try another one.
I say take it back. I had a phone do that just not as bad and got a warranty replacement.
Sent from my SCH-I605 using xda app-developers app
Well, took it back. Took about 15 minutes to go in and exchange it for a new one. They did look for superuser, but my phone hadn't been rooted yet so I didn't have that.
Well crap, now this one's speaker doesn't sound right. Everything that is in any way "high pitched" sounds very tinny, like the speaker is blown or something. I started up N64oid to see how bad it was with game music and such and it's extremely noticeable. I'm hoping I can easily exchange this one, but I have a feeling this time it's going to take a lot of arguing...
Lost touch
Well had to take my phone back to bestbuy today due to the screen not working without the s pen. touch would not unlock screen. UGH i knew something was wrong when texting and the l o p and back button would stick or had issues. I am really mad, but best buy hooked me up. I have a new one on order coming Thursday. Let's hope the phone does not have OTA on it.
I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
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^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.