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Ordered Dec 23rd: Merimobiles
Still nothing, customer service says if I don't see it by this weekend they will send me a new one. Plus it just so happens I sent in that rebate for the free dock and paid the investment of $10.50 to the U.S.Merchants. I have yet to see either one. Anyone in the same boat still? When all is said and done I might have 2 docks. Unless we have another snow storm.
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
I plan on turning this whole situation into a game, which ever one gets here first will be showered with gifts and pampered. The latter with have to endure the heart ache and smells of being the charger for in the kids bathroom or a ice scraper, snow shovel ect.
Why can't they get more of this stuff in the US? They should be all over EBay by now!
Try checking your tracking number against whatever your mail provider is (mine showed up on CanadaPost).
If it still doesn't turn up I would raise an issue with paypal/your credit card company. Merimobiles has lied to me about shipping details, there's no reason for them to have your money.
I have ordered two items from china in January. One cleared Shenzen on 1/15 and I got it on 2/6. The other cleared on 1/23 and I got it on 2/8
It seems things have really slowed down from there on china post airmail
Merimobiles is a terrible vendor. They are doing the same bs to me (even after completely admitting that the shipping problem is thier mistake). They are a bad company that doesn't take care of its customers. I highly suggest that everybody avoids doing business with them.
Swyped from my VEGAn-TAB-v1.0.0B5.1
I will avoid them. Thanks.
Just total got mine a minute ago. Ordered from merimobiles dec 26th. I live in são Paulo Brasil.
sixvoltsystem said:
Ordered Dec 23rd: Merimobiles
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
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I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
unnerv00 said:
I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
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I ordered my Dock 12/30/2010, received a "Your Order Has Shipped" email on 1/19/2011. Got my Tracking Number and this is what was reported:
Destination - United States of America
The item (RB176555762HK) is being processed for departure from Hong Kong as of 22-Jan-2011.
It looks as though it is still being processed! I sent an email to [email protected] so they could explain the status delay. No response 2nd request was sent today.
EKS
FWIW - I ordered a Leather Case w/ USB keyboard & Mini Bluetooth QWERTY keyboard w/ touchpad and laser pointer from Ankaka.com January 6, 2011.
The tracking system provided this response:
Destination - United States of America
The item (RT083003489HK) left Hong Kong for its destination on 17-Jan-2011
So, my Ankaka items are officially in the mail and should arrive San Jose, CA any day. My merimobiles.com Docking station is still in Hong Kong being processed for departure.
It seems that merimobiles choose the cheapest delivery option each time they ship something. Like they try to accumulate packages to make one huge shipment to US for less money.
If you go to the USPS web site and under tracking teb enter the track number, you can see progress once they receive it.
Damn... did you all forget it's a slow boat to/from China?
My dock took almost 30 days to arrive from Merimobiles. It was a race between the doc and usb keyboard case I ordered. The doc won by 3 days.
I decided to e-mail them being as nice as I possibly can here is the reply e-mail:
hi sir,
sorry for the matter.
the tracking number is: RB*********HK
please ask your local post of it.
if you dont get it next weekend. we will ship another one to you again. ok?
thank you.
Regards,
Janey
www.merimobiles.com
Then:
hi sir,
we asked the post and they told us that time because of the bad weather. all packages delayed about 2weeks. the package is on the way to your country now. if you dont get it next weekend. we resend you another one again or refund you. ok?
thank you.
Janey
www.merimobiles.com
I got a few emails from Janey too. I already did my venting on another thread, but this company is horrible. I think that their support people are all the same person. Always say sir. Always is all lower case. Always bad grammar and you are lucky if the sentence make any sense. The last response I got six days ago said that they would check on my order, but crickets since then.
Then I call up US Merchants to see why I still haven't received my rebate dock from 11/26 purchase and they say that they are having trouble getting the docks from Viewsonic and it will be at least another couple weeks before they get them.
I am livid.
Merimobiles Answer to your threads
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
merimobiles-philip said:
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
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Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
sixvoltsystem said:
Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
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vsc said:
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
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I request a refund throw PayPal. And they refound me the whole 45USD.
how to get a refund
Hi for anyone who has not received there docking station and its been over a month, please email us and we will send you another one and upgrade the shipping to express shipping, we can of course refund your order as per your request, thank you for your time
Philip
December 12, 2011
Dear customer,
Thank you for pre-ordering the Asus Transformer Prime Tablet and Keyboard Dock (Web ID: 10186527 & 10186526) from Futureshop.ca. We've recently been informed by Asus that there is an unexpected delay in receiving the items, and as a result, we are unable to ship the tablet on the date originally planned. We're sorry to be the bearer of this news; however, we will contact you as soon as we receive the shipment from Asus, and are ready to ship the product to you.
Please accept this $25 credit to use towards a future purchase with us. Please enter your promotional code FUTUXXXXXXXXX at check out.
If you're on a tight schedule to receive the tablet by December 25, 'tis the season after all, you may choose to your cancel your order, which can be done by signing in here.
If you have any questions, please email our customer service department here.
We appreciate your understanding and look forward to sending you the Asus Prime Transformer Tablet and Keyboard Dock when the device are ready to launch in Canada.
Sincerely,
The Futureshop.ca Team
thats a delay email, not cancellation.
mostly because it will be after 12/25 delivery.
wrong title.
Sorry to hear, OP. Many of us have received a few similar emails.
There we go! So NCIX wasn't crazy for sending the same email a few days earlier. Maybe it's just a Canada thing... Only time will tell...
SwissyChief said:
There we go! So NCIX wasn't crazy for sending the same email a few days earlier. Maybe it's just a Canada thing... Only time will tell...
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memory express sent them as well and I emailed and asked for clarification and got this
Originally we were supposed to get them on the 6th of December. According to Asus they are shipping on the 15th which means in theory we should have them on or after Christmas day.
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SwissyChief said:
Maybe it's just a Canada thing...
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I'd bet that to serve the U.S., Asus probably has a contract with a logistics company that they drop ship to who then manages and distributes inventory on their behalf. Because of the smaller volume in Canada they may ship directly from Taiwan. That would explain why "shipping on the 15th" may or may not make it before X-Mas.
Hey all! Anyone heard back from NCIX regarding their order? I'm in Vancouver and NOT patiently waiting for them to call me to come pick it up.......
Happy Holidays to everybody !
Sent from my Galaxy Nexus using Tapatalk
i preordered the 32gb Grey model and im in the same situation as you i kept checking my phone today hoping to receive an NCIX email! hopefully it will come tmrw!
I also have one at NCIX with no date given. I ordered 5 on Amazon for what is to be the second shipment. so If you really need one and I get them before yours comes in. Let me know I will not be marking them up just getting rid of them.
Told NCIX to cancel my order if they didn't have a date for me. I guess I'll hear back tomorrow or the day after (because it takes that long to cancel) and make a decision.
They will make you confirm you want to cancel with another email. it wont be that simple. trust me done it already.
it seems like its impossiable to get information from NCIX over emails, its better to walk into a store (if there is one near you) and ask for your information.... i did that last week and i found out that i was the 32nd person to preorder the tablet out of like 120+ people soo hopefully ill be getting mine soon... but they never gave me a release date..
What location did you walk into?
I am trying to figure out what # I am also.
I walked into the the store at First Markham Place located in Markham Toronto,
I also just recieved this email from NCIX.
Dear speX,
Thank you for your patience as we wait for our shipments of the ASUS Transformer Prime. We are receiving our first batches of the 32GB Grey model. Our inventory will be a mix of English & Bilingual packaged versions. Please note that the only difference is the packaging on the box and an extra -CBIL on the part number. The actual Transformer Prime unit itself is identical - there are no physical or specification changes otherwise.
Thank you very much again for your patience!
Sincerely,
NCIX.com Customer Care Team
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What was your email to them about to get that email back?
---------- Post added at 02:26 AM ---------- Previous post was at 02:24 AM ----------
Just got this!!
We are happy to announce we just received a shipment of ASUS Transformer Prime 32GB Grey and we are able to ship these out right away! Unfortunately, this shipment is being transferred from Ontario so it will not be available for pickup before Christmas. We are offering $9.99 express shipping (1-2 day air, some restrictions might apply depending on rural areas) if you would like to have your order changed to shipping. If you would like to keep your order as pickup, no further action is required. We will inform you once your order is available for pickup.
You can reply back to us by emailing [email protected] with your information confirming the charge for $9.99 Express Shipping to your Credit Card. If you need to make alternate payment arrangements you can contact us directly at 1-877-624-9777 and select option 1 to speak with a representative who can assist you.
Happy Holidays from the NCIX Customer Care Team!
Sincerely,
NCIX.com Customer Care Team
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I sent them an email through the customer care form on the website asking for an ETA on the product.. i guess it took them that long to send me a response. I hope I get my product tomorrow! (I selected the in store pick up option)
---------- Post added at 03:30 AM ---------- Previous post was at 03:29 AM ----------
You just made me very VERY excited
I am stoked!
Sorry Amazon no more 5 Tab order for you!
I wish I could have you pick it up and get you to ship it to me on a overnight! haha
Let me know if anyone who ordered a 64GB got that email! I haven't...
This sure brightened my day.
The email is a response to me asking if the tablet is already in BC warehouse..
That is correct, we have stock available in BC ready to fulfill your order. Please pay attention to your email over the next couple of business days. As soon as your Transformer Prime Tablet is ready the Retail Team will send you a Pick-Up Notification Email. Thank you very much for your patience and have a peaceful holiday season!
Ncix.com/ Netlink Computer Inc
105-4620 Viking Way
Richmond, BC
V6V 2L5, Canada
PH: 1-877-624-9777
Fax: 604-288-8022
NCIX.com - Canada's Premier Computer Store - Online PC Discount Store, Buy Computer Accessories
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This is great news! @Mr.giggles (love the tag) if you haven't cancelled your orders, let me know which ones you get first..... I was told I was first in line at the store closest to me in vancouver on west broadway...... fingers.are.crossed!
Sent from my Galaxy Nexus using Tapatalk
Just ordered one for in store pickup in the Langley, BC location. Hopefully not in vain, but I still have my Amazon.ca order to fall back on.
Amazon.ca ordered 11/26
vs
NCIX.com ordered 12/21
And.... GO!
I ordered one from NCIX about 3 weeks ago and under my status it says credit card verified. Still waiting for my status to change, did that happen to everyone else too or should I be contacting a csr? Haven't received email or anything from them yet since the day I preordered...
Sent from my SGH-I896 running MIUI.
I just got one from office depot,will recieve in 30 of dec.hurry!!
Edit: jan 06 delivery date lol but its ok for me better that nothing!
Edit :Sorry guys sold out!!! Better luck next time
Sent from my iPhone
erick0423 said:
I just got one from office depot,will recieve in 30 of dec.hurry!!
Sent from my iPhone
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Good stuff 3 day delivery too bad i already got mine lol
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Well while I was chatting they went out of stock. I was trying to see if I could pay extra for quicker shipping. I had one in my cart and everything. FML lol
sold out!!!! doh
ReaderLee said:
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
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Did you ask what color?
Sent from my iPhone
Don't get your hopes up on the OD order. I ordered back on the 12/21 and was told I'd get it on the 27th. Not happening. I just finished chatting with a rep and didn't get much more:
Chat Transcript
Please wait while we find an agent to assist you...
You have been connected to Steve.
Steve: Hi Don
Steve: Good morning
Steve: I am glad to assist you with your concern.
Me: Good morning
Steve: We apologize for the inconvenience.
Steve: May I have the order number
Me: xxxx
Steve: Thanks, let me check on the order
Steve: I am sorry the item is out of stock as of now and we do not have the restocking date updated with us
Steve: I would request you to get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: I chatted with a CSR just prior to ordering and she told me that it would definitely ship out and I'd receive it on the 27th. She was very confident about it so I went ahead and ordered it.
Me: Clearly she was mistaken. What can be done about this?
Steve: We sincerely apologize for the inconvenience caused
Steve: Please get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: Can I have some sort of credit applied due to the misinformation I was given?
Me: So far you're the 3rd rep I've chatted with and each has asked me to check back in 2-3 days. I'm losing confidence in that answer, unfortunaly.
Steve: Please know that due to low stock the item has to be shipped from a different location and so it is taking time to get to the ware house near to your location and it should be in stock within 2-3 business days
Me: I understand, but that is NOT what I was told when I ordered it. I was told that it WAS in stock and that it would ship in time for me to receive on the 27th. When I placed the order I again chatted with a rep who told me to wait 2-3 days for the status to be updated. Now you're telling me that it's NOT in stock but that I should still wait 2-3 days for more information. I know it's not your fault, but I need a better result then "check back in 2-3 days"--simply because apparently I have not been given accurate information from the very beginning.
Steve: I will escalate the issue to the higher authority and they will get back to you within 4 business hours with the exact delivery details
Steve: May I have your contact phone number
Me: sure thing. It's xxxxx
Steve: Thanks, please give me a moment while I escalate the issue
Me: Thanks, Steve
Steve: Thank you so much for your patience.
Steve: I have escalated the issue
Steve: Is there anything else that I can assist you with?
Me: Thank you, Steve.
Me: That's it. I appreciate your help with this.
erick0423 said:
Did you ask what color?
Sent from my iPhone
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Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
I bet some 19 year old is going to call you and be like "check back with us in 2-3 days" lol. Good luck!
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
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I guess thats the only color they have.hopefully we dont have any issue with this unit,this would be my second asus prime.
Sent from my iPhone
ReaderLee said:
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
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I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
i was able to order one, delivery date of 1/5. Hopefully it gets delivered and hopefully its grey
Johnday29 said:
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
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Do you have a sheet with all your pre-order info in one place to start mass cancelling if necessary, too!!?? As soon as I have a tracking number from somebody...
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
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Did they charge ur card for your order? They charge mine already
Sent from my iPhone
erick0423 said:
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
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my card has a pending transaction but the money has not been deducted yet.
effingpace said:
my card has a pending transaction but the money has not been deducted yet.
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Wtf my money has been deducted on my bank already..so meaning i have this one for sure
Sent from my iPhone
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
doeboy1984 said:
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
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There you go update sorry im just new here
Sent from my iPhone
Back in stock at Office Depot as of right now.
Its been like 3 months i ask for a refund omate says next month every email i received imagine 3 MONTHS that nearly 1000 us dollars where is my refund be ashame of yourself .do you have money left from your travel what is your next excuse . Refund my money and stop making promises i dont want to hear thos next month again OMATE are you listening or ignoring me again , now they try to delete every post or question i make on facebook or G+ my emails are ignored , thsi is unprofesional company . i have lost my patience
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
Lokifish Marz said:
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
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After 6 months, my October 1900MHz, 1+8G, dev edition (laser engraved) did arrive. See other post.
No tracking number was given, but it was shipped SuissePost.
-M
Happy for you bro , i ordered mine last october too but i cancelled it at late december they told me ill get my refund, every month past they will say next month then they send me to contact [email protected] then after a month cecile told me to contact [email protected] and TODAY after a month waiting for my refund [email protected] told me to contact [email protected] so what will happend next. laurent keep putting advertisement on google plus, nearly everyday and answering others question and post but when he see any post of refung he just try to ignore it
He responded to one earlier. You need to post to him directly and not piggyback another post.
Sent from my Galaxy Nexus using Tapatalk 2
Same thing here. Got tired of waiting, so grabbed one off ebay a few months back....cancelled my order and have gotten nothing but the run around ever since.
After no response for nearly two months...I finally got this:
Dear,*
Sorry the next batch of refund will take place after the shipment of the Kickstarter backers.
Omate has taken over its webshop on Jan 31st, we only charge the order a few days before shipment so customers can update or cancel any time in the meantime.
Previously, we were working with ROCKI who collected the preorders until Jan 30th. We are working with them to recover the preorders.
Best regards,
Omate TrueSmart Team
What does shipping have to do with refunds? Has anyone tried "talking" with a upper level Rocki staff member?
Because they're dedicating all their staff to handling kickstarter issues first, and then they will go through preorders.
Right now Rocki has all the preorder money and will not release it until preorder units are shipped/ready for refund.
Sent from my Galaxy Nexus using Tapatalk 2
Omate is a fraud???
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
Cate CS said:
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
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Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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Click to collapse
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
DaBountyHunter said:
I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
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One question--did you receive any communication prior to your watch arriving at your door??
I have heard zero--since filling out the delivery details.
Possibly my mistake was that, although a UK resident--I spend more time out of the country and I used my Asian address--this could be one reason for a delay in the dispatch.
Hence, I was interested in whether Omate contacted you before sending the Truesmart.
---------- Post added at 06:44 PM ---------- Previous post was at 06:39 PM ----------
thermalboyz said:
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
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Where, and when, did you receive a Tracking Number??
In fact--does anyone have a communication email address for Omate [ I know they probably won't answer--but I would like to check that my delivery hasn't hit a glitch--possibly my stupid decision to use my Asian Address--in which case I would happily give them a UK alternative]
Used "[email protected]", they emailed me tracking. Hope this help
@haybill
I didn't receive any information. I had asked in the comments section 3 times on the kickstarter before getting my tracking number.
3 out of 10 and getting less.
Hi,
Received mine today.
I have no idea what I have got, How to turn it on even, at the moment it's a cool looking piece of inert metal and plastic.
Feel very ripped off as I pledged for the developer edition for Europe months ago and nowhere does it acknowledge this or even how to turn it on etc.
Sucks big time.
Wanted this as I am partially sighted seems I've now got to ask family to search the web for docs and how-tos etc.
Really sucks.
Hope Laurent enjoys the profit... Still not sure if it is a scam will see how far I manage to get with it...
jB
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
haybill said:
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
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I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
DaBountyHunter said:
I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
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One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
haybill said:
One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
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Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
haybill said:
Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
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Count two weeks from the 24th so most likely 10th May around that time.