Just came across this:
http://www.engadget.com/2011/12/12/asus-delays-transformer-primes-release-until-wifi-fix-is-found/
I'm hoping the source is unreliable but...it's not looking good. Although it seems strange to me no press release and the only source is some guy named "George". It does seem a bit strange too that they came out just yesterday claiming no delay. It is of note that this article references Asus Canada, so it may be possible that they only have so many to go around after a QC check of their inventory and are cutting out Canada as a quick easy way of dividing up who will get filled orders and who will see delays. So...who knows. Just thought I'd share...
UPDATE: Update:*We heard back from ASUS US and were told the Prime is still scheduled for release the week of 12 / 19.
So...who knows. Just thought I'd share for others like me eagerly waiting and wondering...
Everyday I read something different.... Like a woman sigh
I'm going to believe it, I guess. Can't anything launch on time. Goodness
Sent through my Black market i9250 Galaxy Nexus
Same unsourced claims regurgitating the same old statement, different day.
BiGMERF said:
I'm going to believe it, I guess. Can't anything launch on time. Goodness
Sent through my Black market i9250 Galaxy Nexus
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No, Asus hasn't confirmed it! They "received confirmation from ASUS Canada via one of our tipsters" that there was a delay. It's probably from one of the jokers who got the email from NCIX, which was also not confirmed by Asus. Don't fall into the hype! They are trying to drive up sales! Now, the smart thing to do would be to sell your Prime that you successfully got on time from pre-order for $1000+ because everyone thinks there is a shortage.
Like an energizer bunny...
Keeps going and going and going...
Engadget has to know that this is old news and has already been proven fake by other sites linked in there comments, I bet they love the drama and attention as they always seem to blindly start trouble.
WOW who keeps starting these rumors.Gamestop already has confirmed that they will have them on the nineteenth & their display unit has no problem connecting to wifi
Arun01 said:
WOW who keeps starting these rumors.Gamestop already has confirmed that they will have them on the nineteenth & their display unit has no problem connecting to wifi
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yes it does,I tried it and made a video of it on YouTube. But never tried the range, which is what is in question
Sent through my Black market i9250 Galaxy Nexus
adampdx said:
No, Asus hasn't confirmed it! They "received confirmation from ASUS Canada via one of our tipsters" that there was a delay. It's probably from one of the jokers who got the email from NCIX, which was also not confirmed by Asus. Don't fall into the hype! They are trying to drive up sales! Now, the smart thing to do would be to sell your Prime that you successfully got on time from pre-order for $1000+ because everyone thinks there is a shortage.
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They are trying to drive up the hype be releasing rumours that their device has Wifi problems?...
I don't know one way or another but this thread should be closed, Engadget used the exact same language as the NCIX email which is a Canadian company. It seems Engadget did not search the internet before posting this, notice how they put in an update about the ASUS denial. I won't fault the OP but a new rumor of an old rumor denied is a waste of precious minutes of our life
Since no one seems to be reading the links, here's what Engadget said...
If you were hoping to get you hands on a Transformer Prime this month, prepare to be disappointed. After hearing rumors of the ASUS slate's delay due to Wifi issues, we've now received confirmation from ASUS Canada via one of our tipsters. The company says that "the WiFi range on the TF201 did not meet our quality standards" and that it will not release the product until the wireless is up to snuff. In order to combat the issue, ASUS "will be implementing a new solution," though it declined to elaborate on what the solution would be. Naturally, no timetable for the Transformer Prime's release was provided either. So, if you jumped on the pre-order, let us know if you've heard the same song and dance from ASUS in the comments below.
[Thanks, George]
Update: We're aware that ASUS US has said that the Transformer Prime release is still on schedule. We've reached out to the company and we're awaiting word on the issue.
As online media rags go, Engadget's one of the more reputable ones. If they're quoting something from the company, even off-the-record via a tipster, it's got to have some validity. After all, the company knows what they've said and haven't said, so it's not like it's going to fly under the radar. It's one thing to say from an anonomyous source and another to say from "the company."
The real question is why does it appear that Asus Canada's not OK with the current Wi-Fi implementation and Asus U.S. is when I'd imagine they both share the same stock?
Oh well, will you look at that, Engadget updated their original story (twice) to say that Asus reached out to them directly and said the device is on track for release the week of 12/19.
Now my only question is, will that be arriving in our hands by then, or shipping from retailers. Because if it ships then I'm going to have to change my ship-to address...
dump.
.......
Arun01 said:
WOW who keeps starting these rumors.Gamestop already has confirmed that they will have them on the nineteenth & their display unit has no problem connecting to wifi
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What display unit are you talking about, as if there is only one? Are you talking about this one?
http://forum.xda-developers.com/showpost.php?p=20155969&postcount=11
...The wifi on the demo unit at GameStop definitely was fluctuating wildly both times I played with it, I had assumed the signal just sucked, but I didn't compare to my phone.
Besides, the article said "the WiFi range on the TF201 did not meet our quality standards" which is not the same as just connecting to Wifi.
beavertank said:
Oh well, will you look at that, Engadget updated their original story (twice) to say that Asus reached out to them directly and said the device is on track for release the week of 12/19.
Now my only question is, will that be arriving in our hands by then, or shipping from retailers. Because if it ships then I'm going to have to change my ship-to address...
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Wonder why they didn't leave both updates, better yet wonder why they did not just pull the story, this kind of sensationalism and running up hit and comment counts is irritating to me so I will not be going to engadget for say... 6 months
now I have wasted a full ten minutes on this
Here we go again. Engadget may be credible but word from Asus themselves weighs more. Plus sounds like rehashed news engadget now just catching on to. As you saw their updates. I'd be more inclined to think maybe Canada supply n U.S. Supply were built at different times or from different batches. Canada may have been receiving batch with more units not up to par with wifi quality. U.s. Batch seems to be in good standing s still as release date is only 1 week away for GameStop.
---------- Post added at 05:17 PM ---------- Previous post was at 05:14 PM ----------
Ectoplasmic said:
What display unit are you talking about, as if there is only one? Are you talking about this one?
http://forum.xda-developers.com/showpost.php?p=20155969&postcount=11
...The wifi on the demo unit at GameStop definitely was fluctuating wildly both times I played with it, I had assumed the signal just sucked, but I didn't compare to my phone.
Besides, the article said "the WiFi range on the TF201 did not meet our quality standards" which is not the same as just connecting to Wifi.
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Funny how you've been silent lately and as soon as this new rehash rumor thread pops up, here you are..lmfao. You love this kind of stuff huh?
demandarin said:
Here we go again. Engadget may be credible but word from Asus themselves weighs more. Plus sounds like rehashed news engadget now just catching on to. As you saw their updates. I'd be more inclined to think maybe Canada supply n U.S. Supply were built at different times or from different batches. Canada may have been receiving batch with more units not up to par with wifi quality. U.s. Batch seems to be in good standing s still as release date is only 1 week away for GameStop.
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This is what I am thinking as well. From memory express to me about the delay
Originally we were supposed to get them on the 6th of December. According to Asus they are shipping on the 15th which means in theory we should have them on or after Christmas day.
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So seems like a fairly small delay for at least some retailers in Canada.
Now, BGR reposts Engadget's story, but without the correction. So, now there are TWO major sites having reported on already-debunked information. Pretty soon, it'll become "fact"...
Tech reporting is simply terrible. Just terrible.
Edit: I say this about tech reporting even if in this instance the story turns out to be true. BGR is a big enough site without enough clout that ASUS would respond to them. So, if they were going to do real reporting, they should wait until they can confirm with ASUS rather than just rehashing what Engadget says.
ASUS really should have done a better job communicating the launch plans to it's customers. It seems like we've been relying on rumors and information from retailer customer service reps. It's no wonder we keep hearing all kinds of conflicting information coming from so many different sources except the one source that really matters.
Related
Just received an email from memory express who I have my preorder with.
You’re receiving this email because you’ve expressed interest in the Asus Transformer Prime, Asus next-generation quad core high performance tablet. We just received word this morning directly from Asus Vice President for North America Sales and Distribution that the production on the Transformer Prime has been temporarily delayed. Asus focus has always been on high quality and with the Transformer Prime being their flagship tablet product they’re spending some additional time and resources to ensure that the Transformer Prime reflects that at launch. We have also been informed that the gold version will not be available in Canada at launch.
At this current moment we don’t have a solid ETA on when pre-order stock will be arriving, as Asus updates us I will forward the information your way.
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Wonder if there really is some sort of delay/problem or they just decided to screw over memory express and using that as an excuse?
UPDATE:
emailed memory express for clarification on the delay.
Originally we were supposed to get them on the 6th of December. According to Asus they are shipping on the 15th which means in theory we should have them on or after Christmas day.
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memory who?
but really, i'm almost expecting gamestop to pull out on like, the 18th or something.
Canadian electronics store in the west
If I don't have my tablet in hand by the 19th I am cancelling my pre-order.
Wow. I would really be upset if that was the case.. I got everything set up (skin, microsd card with movies and music, screen protector and notebook case) its hard enough waiting until just the 19th for this device through gamestop online preorder..
Sent from my LG-P999 using XDA Premium App
Actually, if this is true, then I'm tempted to cancel my pre-orders, period. I certainly don't want a unit that has manufacturing/design issues, which would explain the delay.
Could the few that ship have been hand-picked to not have the problem, or are they initial units that simply slipped through the cracks?
i would think news like that would spread like wildfire on the internet. I've seen nothing of the sort. Ever since my pre order I watch the web constantly for prime news!
markimar said:
i would think news like that would spread like wildfire on the internet. I've seen nothing of the sort. Ever since my pre order I watch the web constantly for prime news!
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I've been surprised that there's no reporting whatsoever on all of the confusion. I think maybe the original Amazon pre-order cancellation was reported on a few sites, but since then, nothing. I mean, this whole story is newsworthy (at least as far as the sensationalist tech media goes)...
I GOT AN EMAIL TOO! From NCIX (Canada)! I asked if I was on the first shipment with my pre-order and this is what they sent me:
Yes your should be, but we got more bad news yesterday. Apparently the wifi signal was very weak from these units so they have delayed this even further. We will be mass emailing everyone shortly with a temporary solution for the holiday season.
Best Regards,
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SOOOOO my guess is that there are wifi issues with the first batch... They might not send them out, they might. By the sound of this email it seems like they MIGHT ship the bad units out anyways and give us a "temporary" fix, OR by temporary fix they mean "we'll delay it and give you something so you don't cancel over the holiday season and buy an iPad 2 instead".
I'm guessing they're really delaying the devices past Christmas. Sucks...
Oh and in the meantime on the ASUS Twitter page, everything is perfect! Yay!
MSNBC having WAY too much fun with the @ASUS #TransformerPrime: http://goo.gl/dyOku
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Were the cancellation/notice of "wifi issues" from official launch partners? (Sorry, I don't know who the Canadian launch partners are)
If not, then I'd expect this is the justification they were given for there not being stock for non-official launch partners and what they're passing on.
The wifi thing, though, does make sense. I remember at least one review (the link evades me) where the guy was having serious wifi issues, and then got a replacement tablet which didn't have them.
So my guess is there's some sort of production issue seen on SOME tablets, and they're catching it in QC and sending them back, meaning the stock they have to ship for launch is cut way down (which would also jive with the Amazon excuse for their cancellations).
...then again they may be shipping them all and letting the early adopters do the QC, like what I seem to remember hearing with the original transformer. But that seems a bit unlikely given the excuses/stock underruns that have been going around.
Edit: Ahh, it was the Anandtech review -- http://www.anandtech.com/show/5178/an-update-on-transformer-prime-battery-life-wifi-issues
yes both NCIX and memory express were listed by asus as places to preorder the prime
I'll let you guys know what's up when they send out the mass-email. I'd be interested in knowing what kind of release date/window they give me with this whole delay thing. Oh and PRAYING for a free dock or something.
SwissyChief said:
Oh and PRAYING for a free dock or something.
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The squeaky wheel gets the grease... if this isn't an across the board delay a bit of complaint might get you something, if not quite your wildest dreams.
At least B&H seems to be unaware of this or their support just does not know.
Chris : Hey! Do you know anything about Asus notifying sellers about technical problems with upcoming Transformer Prime? Apparently launch partners of Asus in Canada stated that they got a message from Asus yesterday: "We got more bad news yesterday. Apparently the WiFi signal was very weak from these units so they have delayed this (release) even further." Has B&H gotten such delay notification? Thanks!
Mark S: Hello Chris. My name is Mark, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Chris: According to forum post this notification came from 'Asus Vice President for North America Sales and Distribution'.
Mark S: We have not received similar notices from ASUS
Chris: Alright, thank you.
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Interesting how this is happening with the preorders in Canada but the device has been selling in Taiwan (Wasn't the release date 1 of December there, I think a few people have already got their hands on the Prime in Taiwan).
I would have expected the production issues to be present everywhere, including on the Taiwanese Primes.
Well to be honest I don't think we'd hear too much about problems with this device in Taiwan... For all we know there's a recall going on right now. Where would we even get that info?
I don't think this effects the u.s. Batch.. Seems to inky originate from Canadian preorders.
Hmm I will have to check my order with NCIX also
avinash60 said:
Interesting how this is happening with the preorders in Canada but the device has been selling in Taiwan (Wasn't the release date 1 of December there, I think a few people have already got their hands on the Prime in Taiwan).
I would have expected the production issues to be present everywhere, including on the Taiwanese Primes.
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well it is possible it was one specific batch that came out bad and what they decided to do was screw over a few retailers completely and ship to other retailers as opposed to being short with everyone.
BongoBong said:
well it is possible it was one specific batch that came out bad and what they decided to do was screw over a few retailers completely and ship to other retailers as opposed to being short with everyone.
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It might have been only one color but that's bull if they do that!
Sent from my PC36100 using Tapatalk
who's cancelling? who's waiting for the next big thing? who thinks that the eee pad is still worth the wait?
i basically want you to pat me on the head and tell me everything's going to be ok. Even though its most likely going to be delayed, its still the tablet to get.
People overreacting..lmfao
Everything will be alright unless you feel like waiting till march-april at earliest for another new quad core. Probably more like may-june
Sent from my MB860 using XDA App
Thinking about just sticking with the TF101 that I already have, since there's really nothing wrong with it.
What I really need is a new phone to replace my OG Droid, but the Galaxy Nexus situation on Verizon is equally a mess and I'm kind of considering just getting a Droid RAZR instead. I'm pretty fed up with all these premature product announcements followed by indefinite setbacks.
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
Some people crack me up. You guys need to chill out. There will not be a competitor to the prime for at least two months.
RussianMenace said:
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
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yo dawg. that's my line. check the sig
Seriously... the Prime forum on here seems to be full of kids or something.
RJM77 said:
Seriously... the Prime forum on here seems to be full of kids or something.
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agree, seems that they just like to preorder and talk about new products. And after some weeks they start finding bad things and cancel there orders and wait for the next new super mega gadget that they can hype and preorder and then cancel.
That sort of people never buy anything, they just like to talk and show the world how smart and cool they are. They are just BIG trolls sitting in there rooms with dreams and fantasy and believe all that written on the Internet.
Asus Prime will be the best tablet for months.
First in the summer other manufacturers will have there products for sale not any sooner.
Phone vs Tablet - Late Binding
Here's my stance.
My OG Droid is on it's last legs (but still quite usable with CM7 on it). I have a few more months even. But I have my eye on the Galaxy Nexus, being released Dec 15 (maybe).
I had an Acer 10 tab, which I really liked, but returned to Costco because of microphone problems and seeming lack of Acer commitment to tablet space. So I decided to wait instead for TP. Currently have one on order from BB, release 12/18.
So my current scenario is to receive replacement tablet week of Dec 19-23, and hold off on phone for a couple of months.
But if the wifi problem with TP are serious, or BB surprises me with a delay, or there is a REALLY good deal on Galaxy Nexus, then I'll cancel TP order and do the phone first, tablet later.
I'll make the decision with more data in about a week. The trick now is not to fall in love with any scenario.
The people who cancel I bet will buy it when its in store.
its a daycare for kids here on this forum. Keeps em outta trouble.
tdrussell said:
There will not be a competitor to the prime for at least two months.
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This is probably realistic. I'm guessing from leaks there are at least two quad-core tablets well in to development that will be announced on January 10 at CES. To see them on the market 30 to 45 days later is plausible. Other than the Teg3 and dock there's nothing unusual about the Prime. Other manufacturers, most with more R&D resources, haven't been eating bon bons since Nvidia announced Teg3 and Asus starting making noise about wanting to be first to market with a quad-core tablet.
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
Mithent said:
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
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This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
BarryH_GEG said:
This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
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No track pad, no extra battery, no extra ports... The TF dock is way better, IMO, and worth the $150 extra. I love my TF101 - wouldn't even consider buying anything but the Prime at this point.
DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
Danishswag said:
Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
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That site your referenced is the 5th different site I have seen today that has referenced the Phandroid article as the basis of creating there article. I wish sites would actually try and find out if it is real or not by calling the company before they start spreading more rumors. Apparently 2 people on this site has called Asus and they still claim there is no delay and the Dec 19th date still applies for the US, but that's taking there word that they called and talked to knowledgeable reps on the phone.
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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By bad news, I'm assuming (after reading the other threads) the OP meant:
The recent revelations that some review units to big review sites had WiFi strength issues (weak wifi connections). http://forum.xda-developers.com/showthread.php?t=1385391
While this is a confirmed issue in some test units, it has also been confirmed that other test units to other big review sites are NOT suffering this issue. The bad news is that there is a possibility the Prime shipment (OR availability) may be delayed until after the much "confirmed" date of the 19th so that Asus can fix this wifi issue. If this wifi issue is NOT in the hardware BUT in the software (is this related? http://forum.xda-developers.com/showthread.php?t=1384034 ), then there is the strong possibility that there may be nothing to worry about and that the 19th is the confirmed date (and thus no bad news).
A major Canadian retailer/seller (NCIX) has emailed buyers telling them that a hardware/related issue is prompting Asus to delay ALL shipments of the Prime until the issue is solved http://forum.xda-developers.com/showthread.php?t=1384870
A lot of people are viewing this as bad news, while others think this is simply NCIX giving a fake or typical marketing answer to make sure the buyers do not run off to the competition.
It seems majority (or all?) such news of cancellations due to hardware issue OR "confirmed" shipment delays have been based on those NCIX emails. No one knows for sure if what NCIX is saying is true, if it's something related only to NCIX shipments, or if the confusion behind the release dates is indeed because Asus is scrambling to fix the hardware issue WHILE making sure the retailers (at least BestBuy, Newegg, Gamestop, Amazon, etc in the US) do not open their big mouth about any Prime problems like NCIX did.
Check the Gamestop thread ( http://forum.xda-developers.com/showthread.php?t=1374761 ): people called yesterday and today, and they're getting more firm answers that the Tablet WILL be released on the 19th. I'm going to call Gamestop right now and find out the date I can pick it up (and will post in the Gamestop thread).
Online stores from my country date it mid January since it became available. No changes so far.
Asus has announced today that early production transformer prime, specificly the ones sold in the computer exhibit in Taiwan earlier this month, if user experience wifi instability problem, it is eligible for exchange after the 19th. The exchange has to be made between 12/29 and 2/19. Based on their announcement, I'm quite confident that they've done something to fix the wifi problem (the ones you guys are getting).
source: Taiwan news
tw.stock.yahoo.com/news_content/url/d/a/111216/1/2xdmd.html
andyxover said:
Asus has announced today that early production transformer prime, specificly the ones sold in the computer exhibit in Taiwan earlier this month, if user experience wifi instability problem, it is eligible for exchange after the 19th. The exchange has to be made between 12/29 and 2/19. Based on their announcement, I'm quite confident that they've done something to fix the wifi problem (the ones you guys are getting).
source: Taiwan news
tw.stock.yahoo.com/news_content/url/d/a/111216/1/2xdmd.html
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It also confirms that: A) there was a problem, and B) Asus Canada wasn't high when they told resellers there was an issue with Wi-Fi. It may also be a problem for early builds that GameStop stores already received that were shipped well before the 19th. The best news is they must have come up with a fix and units shipped the 19th and after are probably going to be fine. But it's still kind of spooky that a device they've probably been working on for at least nine months appears to have had a pretty significant issue so close to its release.
BarryH_GEG said:
It also confirms that: A) there was a problem, and B) Asus Canada wasn't high when they told resellers there was an issue with Wi-Fi. It may also be a problem for early builds that GameStop stores already received that were shipped well before the 19th. The best news is they must have come up with a fix and units shipped the 19th and after are probably going to be fine. But it's still kind of spooky that a device they've probably been working on for at least nine months appears to have had a pretty significant issue so close to its release.
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Also confirms that I was right all along.
andyxover said:
Asus has announced today that early production transformer prime, specificly the ones sold in the computer exhibit in Taiwan earlier this month, if user experience wifi instability problem, it is eligible for exchange after the 19th. The exchange has to be made between 12/29 and 2/19. Based on their announcement, I'm quite confident that they've done something to fix the wifi problem (the ones you guys are getting).
source: Taiwan news
tw.stock.yahoo.com/news_content/url/d/a/111216/1/2xdmd.html
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Yay, so I can get a fixed one? Not sure where the Verge got their giveaway Primes, but I got one. I should be able to exchange it. I'm calling Asus later
BarryH_GEG said:
It also confirms that: A) there was a problem, and B) Asus Canada wasn't high when they told resellers there was an issue with Wi-Fi. It may also be a problem for early builds that GameStop stores already received that were shipped well before the 19th. The best news is they must have come up with a fix and units shipped the 19th and after are probably going to be fine. But it's still kind of spooky that a device they've probably been working on for at least nine months appears to have had a pretty significant issue so close to its release.
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i have to defend for Asus a little bit here. 9 month is short to come up with a device, the amount of work that has to go in to build something from scratch is a lot. compromise have to be made here and there, the ID team have to cooporate with the engineering team, and the engineering team have to cooperate with the IDteam. Things constantly change. The wifi issue is not horrible, if no one had told me about it i probably wouldn't even notice it. There are hundreds of problem when a new product is first put together, it a ot of work and time to fix them. And sometimes is manufacturing related, the prodotype might work fine, but when mass producing, some weird thing's gonna show up (which i believe is the case for the prime). I mean, look at the antenna problem with the iPhone 4 when it first release? or the volume key problem with the galaxy nexus.
The wifi issues were brought up a while back...
Anyway, here is a new updated review from anandtech:
http://www.anandtech.com/show/5175/asus-transformer-prime-followup
He says the retail ones are fixed.
CandyNJ66 said:
Yay, so I can get a fixed one? Not sure where the Verge got their giveaway Primes, but I got one. I should be able to exchange it. I'm calling Asus later
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were you the one with the balloons?
Let's see... ASUS identified a problem and is fixing it. They're replacing affected devices. At worst, they've delayed widespread release of a new product by a few weeks.
I can't imagine a company doing a better job of handling a such a situation.
Sent from my Transformer TF101 using Tapatalk
wynand32 said:
Let's see... ASUS identified a problem and is fixing it. They're replacing affected devices. At worst, they've delayed widespread release of a new product by a few weeks.
I can't imagine a company doing a better job of handling a such a situation.
Sent from my Transformer TF101 using Tapatalk
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This is how I feel. At least they didn't try to sweep it under the rug.
ericc191 said:
This is how I feel. At least they didn't try to sweep it under the rug.
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Or tell us that we were holding it wrong!
Blueman101 said:
Or tell us that we were holding it wrong!
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:-D this post needs a thanks :-D
Sent from my Desire HD using Tapatalk
this news report released today explains this situation better.
Apparently US did receive faulty wifi Prime tablets, but only a small amount as Asus has issued a recall of 300 units, yet say they are still on track for their Dec 19th launch date.
hxxp://androidos.in/2011/12/asus-recalls-300-transformer-prime-tablets-due-to-wifi-issues-us-launch-on-track/
Blueman101 said:
Or tell us that we were holding it wrong!
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OR tell everyone in the room to get off the wifi because they're hogging the bandwidth and that's why they can't get internet.
BarryH_GEG said:
It also confirms that: A) there was a problem, and B) Asus Canada wasn't high when they told resellers there was an issue with Wi-Fi. It may also be a problem for early builds that GameStop stores already received that were shipped well before the 19th. The best news is they must have come up with a fix and units shipped the 19th and after are probably going to be fine. But it's still kind of spooky that a device they've probably been working on for at least nine months appears to have had a pretty significant issue so close to its release.
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This is the big question. Which units are affected, and which ones are fixed? How can we know? Personally, I want to be sure that I get a unit where the Wifi issues are resolved.
---------- Post added at 08:45 AM ---------- Previous post was at 08:33 AM ----------
wynand32 said:
Let's see... ASUS identified a problem and is fixing it. They're replacing affected devices. At worst, they've delayed widespread release of a new product by a few weeks.
I can't imagine a company doing a better job of handling a such a situation.
Sent from my Transformer TF101 using Tapatalk
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Actually I think the AnandTech reviewer first identified the problem.
"ASUS originally claimed that no one else had this issue but it looks like the CNet reviewer also noticed it."
So I think BarryH_GEG has a point. It's good that ASUS is now reporting the problem, and doing something about it, but it doesn't paint a great picture for their QC if they don't do basic testing to discover such issues before sending units out.
lchanmanl said:
were you the one with the balloons?
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No lol, I bought it from one of the winners, a tall skinny white guy
Ectoplasmic said:
This is the big question. Which units are affected, and which ones are fixed? How can we know? Personally, I want to be sure that I get a unit where the Wifi issues are resolved.
---------- Post added at 08:45 AM ---------- Previous post was at 08:33 AM ----------
Actually I think the AnandTech reviewer first identified the problem.
"ASUS originally claimed that no one else had this issue but it looks like the CNet reviewer also noticed it."
So I think BarryH_GEG has a point. It's good that ASUS is now reporting the problem, and doing something about it, but it doesn't paint a great picture for their QC if they don't do basic testing to discover such issues before sending units out.
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Here's where I disagree: who said that ASUS didn't do "basic testing" before sending units out? You do understand that no high-volume manufacturer tests _every_ unit, right? They test samples from lots. The size of the sample they test relates directly to the importance of defects--I guarantee that each and every CT scanner is extensively tested, at the cost of thousands of dollars each, before it's sent out vs. a consumer product like a tablet where maybe 1 out of 1000 is tested. The reason is because the consequences of a defect are so much graver for the CT scanner (which of course isn't actually a high-volume product, but let's hold onto the analogy) than for a tablet.
The very fact that almost every consumer product made today has one or more initial issue (the iPhone 4S with Antennagate, the Galaxy Nexus with its volume bug, etc., etc.) means that it's likely impossible to catch every single problem. The cost to do so would simply be prohibitive vs. the lost productivity/enjoyment for the user and the cost of fixing the problem after the fact. Unless you want these things to cost MUCH more, then this is the way it has to be.
So, there were likely a few lots of units that had a manufacturing defect around the Wifi antennas, and those slipped through QC. The good thing about lots is that they make isolating bad units so much easier--just recall and test the affected lots and you're good to go. Seems like this is what happened here. Then, ASUS probably increased their sampling of other lots, hence the delay and reduce shipments, and now seem confident that the manufacturing problem has been resolved.
As far as the small number of units that were affected (300? really? that's rounding error vs. how many should ultimately be made), ASUS is replacing them. Case closed, really. And again, the worst thing that's happened is that we incredibly impatient early adopters have to wait a few weeks for our new toys (or tools, either way doesn't really matter).
Other manufacturers (cough Apple cough) sometimes let these things go and then don't even fix them (offering ridiculous "solutions" like a freaking rubber band, LITERALLY). ASUS took the high road here, and should be commended for it.
I hope that includes the early gamestop model I have. definitely has WiFi issues.
denverbuckeye said:
I hope that includes the early gamestop model I have. definitely has WiFi issues.
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Hence, probably why Gamestop is delaying their release. ASUS is probably shipping them new stock to replace their existing stock, which will be (or has already been) shipped back.
denverbuckeye said:
I hope that includes the early gamestop model I have. definitely has WiFi issues.
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in the Chinese article it says you can check whether your unit is affected on their website, but i haven't found that link yet.
wynand32 said:
The very fact that almost every consumer product made today has one or more initial issue (the iPhone 4S with Antennagate, the Galaxy Nexus with its volume bug, etc., etc.) means that it's likely impossible to catch every single problem.
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You've posted the above twice. There's a big difference between Wi-Fi not working or working poorly on a device that depends on it and the above two issues.
Apple's issue with the iP4 (not iP4s) wasn't technical. It was their arrogance. They knew that their design choice could have a performance impact under difficult to produce conditions but form trumped function. It shipped performing as they intended it. They were surprised only by the fact people were making such a big deal of it.
The GN's issue only occurred when using the phone on 2G (900Hz) in close proximity to another phone also using 2G. The percentage of people affected (almost all in rural European areas) was small. Yes, it should have been caught but it was a freak circumstance that probably wasn't in their testing scenarios. But it was a low impact problem that was corrected in days with s/w. No one in the U.S. would have even noticed because no carrier here uses the 900Hz frequency.
Another example you didn't mention. The HTC Sensation had a Wi-Fi-Gate issue. When held horizontally with your hands in a certain position Wi-Fi signal would deteriorate. The design choice of an aluminum back cover (sound familiar) made the antenna sensitive. HTC's answer? Don't hold it that way (and to stop using aluminum back covers going forward). Regardless, the phone worked fine, users just had the annoyance of having to be careful how they held it. Again, it wasn't a surprise found after release but an intentional design choice.
The difference between Asus' Wi-Fi issue and the above comes down to severity and number of people that would have been affected. They were obviously surprised by it and being a high impact problem it should have been caught way earlier in QC. The units solid in Taiwan were materially defective and they wouldn’t have sold them had they known. Hence the recall. **** happens. But you can't lump it all in to the same category.
My prime has some minor problems (something Loos inside and one corner of the screen is like unstuck or something) so I'm gonna return it to best bug soon. But I'm wondering how long I need to wait to get the second generation of primes to get in stick at places like amazon.
Sent from my SGH-I897 using XDA App
there is no second generation prime. if you exchange now, chances are good to get one with issues fixed found in some units. As far as GPS goes, depending on when u get the prime, its likely to be taken out of the Prime or drivers for it disabled. Since Asus knows of the issues now, most new units should be corrected now. wait at least a week or 2 if you can. the longer you hold off, more than likely get a newer unit with problems fixed.
Actually reading your post again, if its just a screen issue, you could just exchange it now and new unit should be fine. I have one of first ones when it came out and have no screen issues.
Thanks I think I'm gonna go to best buy this weekend to return it. If Amazon has then in stock I'll probably get it from them this time.
Sent from my SGH-I897 using XDA App
Better yet,
#1 Since no one know when primes or docks are being shipped until they are given a tracking #
#2 Since, we can get no real straight answers on GPS/WIFI etc...
Why would you muddy up the forums with questions like these? Not trying to be a ****, just get tired of people posting things that NO ONE can answer, or if they can won't.
IMO, some people have too much time on their hands and will never be happy with a product unless they make it themselves, then they will be the only on happy as others will find flaws. THERE WILL NEVER BE A PERFECT PRODUCT PEOPLE!!! If there were there would never be "The next best thing".
Jumps off soapbox....
Also, I was a lucky one and got the 1st TP at my gamestop and I love it! My Dock arrives Tuesday from Newegg, screw you Amazon! (I was one one the ones who had my TP and dock canceled in their big SNAFU and re-ordered it when they allowed us to and canceled after I got confirmation I was getting from others that I ordered afterwards but getting it sooner.
I think it's a very valid question just in case someone might have a good idea answer. There are tons of folks on this sight with loads of information.
I am happy with my Prime but I am also not quite sure if it's *right*. I know the browser is slow but I've switched browsers and I still get rendering problems and blinking checkered board swatches all the time. I've read the touch screen calibration thread several times over and I think mine is kinda iffy there, too. Especially corners and when I'm trying to place the curser back in the middle of a paragraph or sentence.
So my thought right now is to wait it out, see what more I can find out, I have until early February to return it. Maybe by then newer production units will be out and perhaps there will fewer issues. Sometimes I think mine is perfect, other times I wonder. Now that more are available I am going to compare mine to a friends, look at the at Best Buy, and make sure mine is "right". It's damn close, I just want to make sure.
I'm not due to receive mine until the end of this month and maybe it's a blessing in this case since Asus' production line is probably going through an overhaul in quality and inspection. Your decision to wait it out may be worthwhile, at least until the ICS is ota and then you'll find out if it fixes your problems.
3G version of Prime expected in March per this article http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
n11 said:
3G version of Prime expected in March per this article http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
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Holy ****... that's news to me... first and only story I've see saying a 3G version is coming. Wonder is they didn't have it confused with Acer??
Removing GPS from the spec sheet or the Prime?
demandarin said:
there is no second generation prime. if you exchange now, chances are good to get one with issues fixed found in some units. As far as GPS goes, depending on when u get the prime, its likely to be taken out of the Prime or drivers for it disabled. Since Asus knows of the issues now, most new units should be corrected now. wait at least a week or 2 if you can. the longer you hold off, more than likely get a newer unit with problems fixed.
Actually reading your post again, if its just a screen issue, you could just exchange it now and new unit should be fine. I have one of first ones when it came out and have no screen issues.
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The ASUS FB posting said they were removing the GPS from the spec sheet not the chip from the tablet. Have you seen other information regarding any other action they are taking? I assume their FB announcement meant it would not be an advertised feature but the capability would still exist as an unadvertised feature.
Today was the official launch of the TP in The Netherlands and Asus Benelux confirmed there will be a 3G version within 3 months.
BTW Preorders were up today, ordered a 64 Gb Amathyst Grey.
Delivery Januari 10
[Q] May I assume that a 3G version could be used in wifi only mode and the only drawback would be the higher purchase price (no data charges if you never sign up for a 3G plan).
It appears something new may be on the way:
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
they should let us exchange for the 3g
model for free!!!
I wonder if this model will be the same size and work with the same dock?
Sent from my Transformer Prime TF201 using Tapatalk
Wordlywisewiz said:
they should let us exchange for the 3g
model for free!!!
I wonder if this model will be the same size and work with the same dock?
Sent from my Transformer Prime TF201 using Tapatalk
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I wonder if this is for real at all... this is the first I've herd of it, and this is the only website reporting it. Wonder if any more info. will be released next week at CES???
Sent from my MB860 using xda premium
Prime 3G
And though the company’s German arm previously stated that there were no plans to bring a mobile broadband version of the tablet to market, another part of the Asus seems to think differently. Tablet Writings reports that the Asus office in charge of Belgium, the Netherlands and Luxembourg stated that a 3G Transformer Prime will be available some time in the future.
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I'm not allowed to post the link to the source but it should be found on androidcommunity.com
I submitted a complaint to the Better Business Bureau (BBB) yesterday, BBB approved it and sent it to ASUS.
We should all complain to the BBB. That'll really show ASUS there's a problem and if they don't deal with it, the BBB will do them in nicely, no lube, just like ASUS did with us.
https://www.bbb.org/greater-san-francisco/complaint/new/16870
File a complaint. It'll take 2 minutes of your life, but these 2 minutes will have a bigger result than the last 3 hours you spent in here looking for threads that would solve whichever of the 50 problems you may have with your Prime.
P.S. There's a debate on whether or not it's getting discontinued and I remember Asus stating that the tf700 will be the "big brother" to our tf201 as an upgraded higher end model. But I don't believe a single word they say any more.
Why? Because I also remember Asus reassuring us that the rumor of the Wifi being screwed up and release date getting pushed back was false and everything was fine.
I also remember Asus stating we're getting ICS on the 12th, but came out on the 9th. If you didn't realize, it was to appease tf201 owners because of the kick in the balls we got from the announcement of the tf700.
And since we've all had problems, Asus has not said A SINGLE word. What does that say about the company?
ramtripper said:
And since we've all had problems, Asus has not said A SINGLE word. What does that say about the company?
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ASUS has said several words, and even some sentences regarding the common issues.
BUYMECAR said:
ASUS has said several words, and even some sentences regarding the common issues.
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really? for what the camera issue? how about wifi/gps problems, serial unknown, screen scrambling with horizontal lines, random reboots?
i personally have all of these problems, I've not encountered any fixes or "sentences" coming from asus about these.
ramtripper said:
really? for what the camera issue? how about wifi/gps problems, serial unknown, screen scrambling with horizontal lines, random reboots?
i personally have all of these problems, I've not encountered any fixes or "sentences" coming from asus about these.
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Agreed this is a mess I have never seen a product be such a crapshoot for what problem you might have. Anyone buying one of these has several things to worry about when buying one and who wants to have to feel extremely lucky to get what you paid for? not me
All processors are not created equal. The ics update bumped the processor speed from 1.4 Max to 1.6 max. Your unit probably has a processor that couldn't handle the bump. Yours is probably the 1 out of 100 cores that can't handle over clocking well. The lines on the screen sound like a processor issue. Best thing to do is to contact asus with the issue and ask for a replacement or Exchange from the store u bought it from.
I have had 0 issues with mine so I'll send in positive review since i have had a great experience.
Sent from my Galaxy Nexus
ramtripper said:
really? for what the camera issue? how about wifi/gps problems, serial unknown, screen scrambling with horizontal lines, random reboots?
i personally have all of these problems, I've not encountered any fixes or "sentences" coming from asus about these.
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Don't talk if you don't know anything..
Thank you very much for all of the support you have given to ASUS. Eee Pad Transformer Prime received excellent reviews and great demand when it launched in December 2011. Now, we are continuing to make the Transformer Prime available in the worldwide market, and doing our best to fulfill the incredible demand. ASUS strives to create the best products and provide the best service for our customers, and will be releasing an FOTA update for the Transformer Prime shortly. This update, version 8.8.3.33, will improve the focus of the camera, the fluidity of the touch experience, and the APK capabilities in Android Market.
ASUS has been working hard to make the highly anticipated Android 4.0 Ice Cream Sandwich available on the Transformer Prime, and today, we have good news for you. Android 4.0 Ice Cream Sandwich FOTA worldwide update for the Transformer Prime will start from Jan 12th, 2012. Thank you for your patience and support through this process.
In addition, we would like to address your concerns related to GPS and bootloader on the Transformer Prime.
The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites. Please note that this product is not a professional GPS device, and signal performance can be easily influenced by factors including, but not limited to: weather, buildings, and surrounding environments. Please understand there are limitations when using the GPS function. To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications. We apologize for any inconvenience this has caused.
Regarding the bootloader, the reason we chose to lock it is due to content providers' requirement for DRM client devices to be as secure as possible. ASUS supports Google DRM in order to provide users with a high quality video rental experience. Also, based on our experience, users who choose to root their devices risk breaking the system completely. However, we know there is demand in the modding community to have an unlocked bootloader. Therefore, ASUS is developing an unlock tool for that community. Please do note that if you choose to unlock your device, the ASUS warranty will be void, and Google video rental will also be unavailable because the device will be no longer protected by security mechanism.
Thank you for all the understanding and support for the ASUS Transformer Prime. Happy New Year!
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corban227 said:
All processors are not created equal. The ics update bumped the processor speed from 1.4 Max to 1.6 max. Your unit probably has a processor that couldn't handle the bump. Yours is probably the 1 out of 100 cores that can't handle over clocking well. The lines on the screen sound like a processor issue. Best thing to do is to contact asus with the issue and ask for a replacement or Exchange from the store u bought it from.
I have had 0 issues with mine so I'll send in positive review since i have had a great experience.
Sent from my Galaxy Nexus
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where did u get that i have ics? why would they have a release for our primes, if some of them cant handle a standard update of a slight overclock?
my friend, if i pay 500 for a product, i want it to be equal to urs and everybody elses. not be worth $249, and urs is $449, and that guys is 500, and the other guys is 323.
i dont have ics, as my unit was not created equal, i have an unknown serial number, which they havent spoken a word about, leaving me to 0 ota updates and having to manually update myself. Maybe if they thought of uploading a file to their support site for ICS (not a task that's very complicated), id be less upset, but that still wouldn't solve some major issues.
these guys ****ed up. that's the bottom line. Go read all the 100 threads about how they ****ed up if u can't understand that.
This is also a thread for people who feel they've ****ed up, not people who have perfect primes. So please don't spam it. Thanks.
JoeyLe said:
Don't talk if you don't know anything..
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These are issues from long ago. I'm talking about issues since early january. They haven't fixed **** and they've released a new prime to cover up for it. Don't talk if you're too thick can't read between the lines.
The CPU did not jump up to 1.6, it just shows it but does not run at it unless you use the tool created by viperboy. There is a few threads about this already.
ramtripper said:
1. There's a debate on whether or not it's getting discontinued and I remember Asus stating that the tf700 will be the "big brother" to our tf201 as an upgraded higher end model. But I don't believe a single word they say any more.
2. Why? Because I also remember Asus reassuring us that the rumor of the Wifi being screwed up and release date getting pushed back was false and everything was fine.
3. I also remember Asus stating we're getting ICS on the 12th, but came out on the 9th. If you didn't realize, it was to appease tf201 owners because of the kick in the balls we got from the announcement of the tf700.
4. And since we've all had problems, Asus has not said A SINGLE word. What does that say about the company?
Click to expand...
Click to collapse
1. The TF700 is the upmarket Prime unit. The TF201 is not discontinued and continues on.
2. The release date was always the week of 12/17 and was not pushed back. As for WiFi performance, we are investigating a firmware problem on several early boards right now.
3. ICS passed Google Certification earlier than expected so we pushed it live. First time I have heard a complaint about beating expectations.
4. We have been quite active on this forum and others. I know I have stated at least a few words on these subjects.
corban227 said:
All processors are not created equal. The ics update bumped the processor speed from 1.4 Max to 1.6 max. Your unit probably has a processor that couldn't handle the bump. Yours is probably the 1 out of 100 cores that can't handle over clocking well. The lines on the screen sound like a processor issue. Best thing to do is to contact asus with the issue and ask for a replacement or Exchange from the store u bought it from.
I have had 0 issues with mine so I'll send in positive review since i have had a great experience.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Devices weren't actually overclocked. I started that thread. It was actually confirmed the overclock speeds are dormant. If you get CPU spy (free) and look, you will see those higher overclocked are not actually used.
NOW IF YOU want a real overclock, go into Android developement section and check out ViperBoy latest creation, ViperConrol Mod. Which allows overclocking to 1.5 &1.6ghz speeds. That can be confirmed through CPU spy.
ramtripper said:
these guys ****ed up. that's the bottom line. Go read all the 100 threads about how they ****ed up if u can't understand that.
This is also a thread for people who feel they've ****ed up, not people who have perfect primes. So please don't spam it. Thanks.
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Click to collapse
omg I just cried laughing so hard I agree with everything you say where have you been for the past week!!!!
Gary Key said:
1. The TF700 is the upmarket Prime unit. The TF201 is not discontinued and continues on.
2. The release date was always the week of 12/17 and was not pushed back. As for WiFi performance, we are investigating a firmware problem on several early boards right now.
3. ICS passed Google Certification earlier than expected so we pushed it live. First time I have heard a complaint about beating expectations.
4. We have been quite active on this forum and others. I know I have stated at least a few words on these subjects.
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I'm tired of all these rumor threads n such also. MODS will deal with them. GENERAL section becoming cluttered with b.s. Reporting Asus won't do anything..lol. Glad my Prime works fine n don't have to go thru all this
ramtripper said:
And since we've all had problems
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I am a firm believer in the BBB and use it myself to get company's to listen, so good for anyone that is having issues that can not get resolved, but please don't bring all of us into this as my Prime is perfect, I have had zero issues to date.
The BBB can't do anything to asus except ask them to resolve the issue with people that complain. They are a private company with no power over anyone.
edit: Asus doesn't even pay to be listed by the BBB.
Waaaa Waaaaa Waaaaa..... Exchange it and quit spamming!
Here's a website that may help get some results if there's enough people who will act:
http://www.ftc.gov/bcp/index.shtml
Don't delay, do it today!
Gary Key said:
1. The TF700 is the upmarket Prime unit. The TF201 is not discontinued and continues on.
2. The release date was always the week of 12/17 and was not pushed back. As for WiFi performance, we are investigating a firmware problem on several early boards right now.
3. ICS passed Google Certification earlier than expected so we pushed it live. First time I have heard a complaint about beating expectations.
4. We have been quite active on this forum and others. I know I have stated at least a few words on these subjects.
Click to expand...
Click to collapse
I don't think you should be a "quiet voice" anymore. The more we know about it means there will be less rumors spreading for the most part. I would think since this was just released and it, for the time being, is your new flagship tablet, we would have more feedback from our real issues. If we see that you are being proactive, it would help some people sleep better at night lol. Being silent about everything is really not a foos thing with all of this drama unfolding. If the 700 model is an upgraded model, why dis they call it a "Prime", I would have created it another name like bumblebee or something. Naming it the samething seems to me like a replacement for this current one. So if you could be more proactive on the forums, FB, Twitter about everything, I think it would really help out a lot
doeboy1984 said:
I don't think you should be a "quiet voice" anymore. The more we know about it means there will be less rumors spreading for the most part. I would think since this was just released and it, for the time being, is your new flagship tablet, we would have more feedback from our real issues. If we see that you are being proactive, it would help some people sleep better at night lol. Being silent about everything is really not a foos thing with all of this drama unfolding. If the 700 model is an upgraded model, why dis they call it a "Prime", I would have created it another name like bumblebee or something. Naming it the samething seems to me like a replacement for this current one. So if you could be more proactive on the forums, FB, Twitter about everything, I think it would really help out a lot
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Agreed. It'd also help if there was an update to how long we have to wait for a fix, or if there will be a fix, as some of us... if not all of us have a limited time to return this tablet if we are unhappy with it.
I don't want to return it because I like it's potential. But it's potential means nothing if it will not be fixed.
Gary Key said:
1. The TF700 is the upmarket Prime unit. The TF201 is not discontinued and continues on.
2. The release date was always the week of 12/17 and was not pushed back. As for WiFi performance, we are investigating a firmware problem on several early boards right now.
3. ICS passed Google Certification earlier than expected so we pushed it live. First time I have heard a complaint about beating expectations.
4. We have been quite active on this forum and others. I know I have stated at least a few words on these subjects.
Click to expand...
Click to collapse
1. Then what is the reason for some stores "deactivating" it. (im not 100% saying its been discontinued, but i feel like it may be if theres going to be many problems on a good % of the models)
2. The release stayed the same, but there was a rumor about the wifi being bad and release date getting pushed back which Asus squashed saying the wifi is FINE and the release date will stay the same. As far as I can tell, the wifi is not FINE , and the release date was the 19th, but with a ton of backorders and delays (for more than a month in many cases).
3. It's not about ICS getting released early, it's just fishy it was released the same day the tf700 was announced. Seems like a cover-up. If you notice, a very good % of prime owners aren't too happy with a 3 weeks later announcement of something superior, when half the owners haven't even received their item yet.
4. I don't know how active you've been, but I haven't seen too much happen in over a week or two regarding fixes or updates (im not talking about firmware update 8.8.3.33 which solved a slight camera lag issue).
From my experience with newegg, a deactivated product could mean it's no longer available or they will no longer stock it or they have decided not to carry it. Amazon does the same thing when customer reviews are extemely low.
I imagine a high return rate would prompt this as well.