Common weak point in i777 frame - AT&T Samsung Galaxy S II SGH-I777

I had another i777 that I returned, so I could get it cheaper on Black Friday and both of them had this same problem.
I don't even know if I would call it a problem actually, more of a possible design flaw. Under the volume rocker, almost exactly half way down the phone, it feels like the back plate that meets the bezel is a bit loose. If pressed at this point, often times just normal holding, I can sometimes hear a creak, snap, pop, whatever you want to call it. I discovered that once this happens, if I press on the battery cover on that side right next to the previously mentioned point, it will then make a creaking sound. This can repeat indefinitely if alternating presses are used. I tried both tightening down and loosening up the 7 screws holding the back plate on, but it did not change anything. It seems to me that this is just a point on the frame that is either holding more load or just doesn't have anything holding it in place, thus you get some slight movement.
Has anyone else noticed this?

I have noticed that when I press on any flimsy plastic things such as phones they exhibit "creaky" sounds like you describe. Think about it, where you're pressing is barely a few millimeters thin. My suggestion brotha, is to get a case or bumper or whatever sort of protection you desire if you're that concerned about it.

Yep. My phone is in a strong case. It could be made of paper and I wouldn't notice.

Mine doesn't make a sound
Sent from my SAMSUNG-SGH-I777 using XDA App

Although its no excuse for a flimsy design, but I think nowadays the manufacturers assume that you will have a protective case on it. And you should have one. If not, u will be one of those jokers that post up on here ...poor me...my phone broke cuz I dropped it and I didn't have a case on it. I have no pity for cheapness and ignorance
Sent from my SAMSUNG-SGH-I777 using XDA App

Related

Sprint cheap feel?

Hi, I have a HTC Pro for sprint, I love everything about it except the battery cover and volume buttons.
The cover creaks, and makes a ton of sound if I try to use the keyboard, one corner is loose, and I believe thats where the sound comes from.
Also the volume keys are hard to use and they sound more like creaking plastic, I cant even tell when it is actually clicking.
Anyone else have this problem? Mine has been like this since day 1.
Any fixes?
I was about to say "Perhaps you have a defective machine, as I also have a Touch Pro from Sprint and have not really noticed this problem" and then I picked it up... top corner as in the back cover right behind about where "Sprint" is printed on the front? Mine actually makes creaky noises there, too... with a bit of push.
I honestly don't notice the noises when I am typing with it, simply because I'm used to keyboards clicking, and noises around me, but I do see what you're saying. I have no fixes to offer, since it seems to be manufacturing rather than a joint or something that could do well with a little dab of WD-40 or something. If the noise takes over my mind, though, you are totally to blame.
Just got mine today. It's very pretty. My first note after only a few hours of usage is the top panel/screen slides a bit to easy, the mogul was a bit more tight...
With some well placed paper, I took small pieces and folded it once, on the corners you can make the cover fit better. This has silenced the creak people are talking about.
Considering the backis a peice of plastic that flexes to lock in and come off,
I don't mind the creaking. I'd prefer this than over a heavy piece of steel
with screws holding it in. The phone is heavy enough as it is.
Sure the quality control isnt' fantastic. The buttons on the face are a little raised up.. but not enough for me to be picky about it. The phones nice, I like it, and i'm happy it's pretty darn good.
Mine creeks too...and the power/volume hard keys dont give good feedback and have minimal travel. I feel as though the power button will break soon, especially since it's used so much to wake the phone. The overal construction is much more beautiful than the mogul, but aside from the keyboard buttons, the construction feels more flimsy, and the slider not as smooth as the mogul.
The touch screen seems to be less sensitive too.
Oh well...it's only a very expensive phone...
My cover creeked pretty bad. I cut a business card to fit and put it under the cover. Problem solved.
i fixed this by putting blue painters tape in layers and cutting to the right size and adding one layer at a time and then putting the cover back on then checking the noise. i reapeated this till it no longer creaked. this is not my fix but posted by someone at ppcgeeks and i think i was linked from there too. but the painters tape has a smooth surface on the non sticky side and it helps the battery cover slip on easily and is easily removed if you need to. hope this helps. oh yea the area around the micro sd slot is the main creaking area on mine and i have heard others say the same. it took 3-4 layers there.
tommy11481 said:
i fixed this by putting blue painters tape in layers and cutting to the right size and adding one layer at a time and then putting the cover back on then checking the noise. i reapeated this till it no longer creaked. this is not my fix but posted by someone at ppcgeeks and i think i was linked from there too. but the painters tape has a smooth surface on the non sticky side and it helps the battery cover slip on easily and is easily removed if you need to. hope this helps. oh yea the area around the micro sd slot is the main creaking area on mine and i have heard others say the same. it took 3-4 layers there.
Click to expand...
Click to collapse
I used some thin strip electrical tape 2 layers on the right side next to the camera. "QUITE NOW"
I think its individual defectiveness. My phone creaks only if I put my ear 1 inch away from it when i press the Sprint logo, extremely unnoticeable. It feels much more solid than my last phone, HTC(PPC)6700, the side buttons are all solid and secure and respond well. No tape needed. If this happened to my phone I'd take it back and demand a new one as it retails for 550USD and that sort of defectiveness is unnacceptable. Although my 6700 retailed for 600USD and was much cheaper.
Mine also has a little creek. There isn't much i dislike about this phone besides the lack of working FM at the moment, and most importantly, the performance of 3d applications/games,videos etc.
I'll try the tape thing tonight.
Wow I don't know why I didn't think about putting something behind the cover. I was complaining that mine feels cheap, but I just threw a few post its back there and now it's nice a firm! thanks!
I ordered my first touch pro over the phone, and it felt SO cheap with all of the "symptoms" of what everyone has been saying, but for a different reason I had to exchange it, and the one they gave me at the store feels SO much sturdier.. I am glad I exchanged..

Screen falling out?

Hey I was wondering if anyone had this problem:
When I hit the power button, I heard my phone click. Some rubber piece popped out of the top of my phone where the screen connects to the phone. Now there is a small gap between top of the screen and connected point. The rubber piece is only visible around the corner... Has anyone had this problem?
My phone was never dropped, and there are no scratches anywhere on the phone showing signs of damage. Will te warranty cover this? And will Verizon give me any problems with exchanging it?
On a brighter note, it seems this problem pushed my entire screen down a bit, lol no more light leaks on the bottom...
Sent from my ADR6400L using XDA App
I have heard of two or three people having their TBolt swaped out because the coating on the kickstand was starting to peal... so I am pretty sure that VZW will be willing to replace your Thunderbolt, especially when it is something significant like a rubber piece popping out that supports your screen.
So I would call customer service and report back to us what they are going to do
Yeah, what he ^^ said. Your screen falling out of the phone is pretty significant and definitely a manufacturing fault.

Slight creaks when squeezing the case are normal, right?

When I squeeze my phone (slightly harder than holding pressure) below the volume buttons, I can sometimes hear and feel a slight creak in the plastic. I know it is pretty normal for plastic to do this, but this is the only spot I have noticed it on. My iphone 3gs did this a lot, but it was because the bezel never quite fit right on the back. I was hoping I finally got away from picking up my phone and feeling the case creak when I held it.
Not mine and 2 others here. I squeeze them really hard and its silent. That was one of the first things i checked cause my inspires creaked like crazy and i hated it.
Sent from my SAMSUNG-SGH-I777 using XDA App
Agreed, creeks like that are painfully annoying. Makes your phone feel cheap. Yes sometimes it's the little things!
I just tried it a few times on mine and didn't notice any sound or anything. All Samsung phones I've owned have seemed quite solid (Cappy, Infuse, SR, SGS2).
No creaking here, in any way I try squeezing it. It would have been back at the store if it did

Front Panel Glass Lifting

Hi,
Is anyone elses Prime have problems with creeky, lifting glass either to the right of the charger slot or the area with the volume adjuster? I don't want to send it to Asus to have it "Repaired" just for having creeky glass but I'm tempted (I can't send it back to Gamestop as I live in the UK). Do you think blasting it with a heat gun/Hair Dryer and pushing down on it will fix it?
Thanks, and nice forum .
ya I also have it next to the volume thing and near my camera I don't know if I should return it or send it to get repaired.
Not so far... Mine has no problems at all.
Was it this way when you received it?
Just noticed this yesterday to the right of the Volume control on mine. This is my second Prime as the first one had a faulty MicroSD slot but no other defects. I wonder if I can take it back to Gamestop (again) or will I have to deal with ASUS directly.
dmaple5495 said:
Not so far... Mine has no problems at all.
Was it this way when you received it?
Click to expand...
Click to collapse
It wasn't anywhere near as bad, at least not to the right of the charger slot. It is about a 2" by 1.5" rectangle that goes down by about 1 or 2mm when pushed down on it. I said if it gets any worse I'll send it to ASUS but I don't want to spend up to weeks without it because of this.
Do you reckon attempting to heat the adhesive with a hair dryer could cause damage to the screen/glass?
I have it too!
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
BrianMigs said:
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
Click to expand...
Click to collapse
I noticed it to the right of my charger port a week or so ago.
Makes a light creak noise when pushing on it. Not an area I really touch, but annoying all the same. Living in Australia, not going to RMA (yet at least), and can't send it back to B&H anyway.
Havn't noticed it get any worse.
How long would an RMA from Asus take? I would prefer to do an in-store exchange, but none of the Best Buys around me have Primes in stock. Also, what store is B&H? It doesn't sound familiar.
I thought it was only me having the problem to the right of the charger port. In this case it's probably a widespread issue that's due to there being no support underneath the glass.
I've go this problem too. Mine is right above the speaker and, to a lesser extent, above the volume rocker. The one above the speaker seems to be getting worse, probably because I can't stop myself from repeatedly pressing on the f***ing thing...
I also have some light bleed at the top of my screen, so what I'm going to do is wait until near the last day of Best Buy's extended Holiday return period (1/24) then go swap it out in-store. Hopefully by then they will have stock so I won't have to be tablet-less for any length of time.
Mine has light bleed down the right side of the screen, and the ride side of the tablet appears to be slightly raised. I can literally push the glass flush against the underbody. So yes, I have the same problem.
It is weird, it just feels a bit loose on the right hand side.
One thing I did notice is that it appears the Touch Glass is attached to the Back Panel with a rubbery adhesive or a rubber "filter" type thing. It almost reminds me of a gasket or something. So maybe it was actually designed to have some give since you will always be touching and pressing on the glass. However, I would expect that rubbery adhesive was intended to let the screen move a little in as you push it, but not somewhat push the screen away from the Back Panel.
Mine creeks where the time/notifications are in the bottom right of the screen
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
Having the same issue here guys. Just noticed it last night-I bought mine from Office Depot and I went and exchanged it right away. I opened my new one and it has the same issue. From what I am reading here it looks like it's a wide-spread issue and almost everyone has it.
I was wondering the same thing-how can I glue it to the back panel so it doesn't move. Mine has it above the speaker and a little bit on the other side where the volume keys are.
Any ideas on how to fix it?
Thanks.
BrianMigs said:
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
Click to expand...
Click to collapse
There is abthred in the general section on disassembling the Prime and they say not to heat up the unit since the screen isn't glued in it is dual tape of some sort. I am having the same issue and already exchanged mine-have the issue on the new unit too. Not sure if I should try to exchange it again...no fix yet, that I am aware of at least
Sent from my LG-P999 using xda premium

reduce back cover creak

Not sure who has this problem, but my phone tended to "creak" when pressed at certain points. I decided to figure out why this was happening. Turns out the battery itself has a little more motion than ideal and the phone was making the creak noise with the back cover off when i pushed on the battery.
My simple fix was to cut out a few pieces of paper the size of the battery and put them between the back cover and the battery.
This makes the phone feel much more solid. I'm sure tape would do the same thing. The trick is to find the right thickness between stopping the noise and still allowing the cover to fit on tightly.
mark9876 said:
Not sure who has this problem, but my phone tended to "creak" when pressed at certain points. I decided to figure out why this was happening. Turns out the battery itself has a little more motion than ideal and the phone was making the creak noise with the back cover off when i pushed on the battery.
My simple fix was to cut out a few pieces of paper the size of the battery and put them between the back cover and the battery.
This makes the phone feel much more solid. I'm sure tape would do the same thing. The trick is to find the right thickness between stopping the noise and still allowing the cover to fit on tightly.
Click to expand...
Click to collapse
I haven't had the same issue, but on my first Dinc 4G, the back case immediately next to the volume rocker was slightly loose, and I could press on it and feel a similar creak to what you're talking about. I traded it in after a week because of a few other issues, and this new one doesn't have that same problem. I didn't do anything to try to remedy it, so I don't know the best solution.
theres now 4 inc4g ltes within my family lol.
the creek is only noticeable on two of them.
My solution to the creaky problem was to take the cover off and cover the little dimple thingies with electrical tape.
Works like a champ.
Sent from my ADR6410LVW using Tapatalk 2
I take a more simplistic approach for all the phones i purchase and issue here at work. Peel off 3 of the small postit notes, stick it on the battery, no creaks, groans or otherwise irritating sounds.

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