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Anyone know where the water sensor is? I deep sixed my phone, but I grabbed it out instantly. It does work perfectly fortunately. I want to check to see if the sensor is triggered.
Thanks!
Jeff
The battery has water sensor sticker.
sonysw said:
The battery has water sensor sticker.
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Really? none in the phone.. Cool.. is it by the contacts? What color is it supposed to be? Mine is red. Probably not good! lol
Thanks
Jeff
newalker91 said:
It's inside of the phone so people stop trying to peel it off and lie to us about whether or not it has gotten wet. I've seen too many phones come in with little red specs and glue residue where there used to be a litmus indicator, then when I ask if they've gotten it wet "Oh no, it's never even been near water!"
If you have a T6 you can open up the phone and check, but if it is removed I can promise you that most techs will automatically refer you to asurion. I'd rather see a slightly pink sticker than a missing one.
EDIT: With your sticker being red, it's been soaked. They'll be sending you to asurion if you step into any tech centers.
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Ok, If I use my friends battery , will they open the phone anyway for a exchange to see, I want another one?
Thanks
Doesn't matter we sprint techs don't go by the litmus paper anymore anyway. At some point if the liquid corrodes your circuit board, or sits standing somewhere in your phone w/o evaporating, it is then we will deem it Damaged Beyond Repair.
newalker91 said:
They will. Every phone gets completely dismantled before it gets exchanged to inspect for improper use. Red sticker or no sticker, you're pretty much screwed on that.
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Ok, I do have protection from sprint ($8 a month) , should I just claim lost or does it matter? Protection covers water damage too right?
newalker91 said:
Just tell them you sunk it in water. It'll be a $100 deductible that you can place on your bill or pay over the phone. If you say that you lost it they'll black out the ESN on the phone so it'll be of no use anyways. It's cheaper to swing by an electronics store, pick up a T6 screwdriver and a pry tool, get some denatured alcohol from a hardware store, and scrub the phone clean on the inside with a stuff bristle art brush. Denatured alcohol cleans away any corrosion and once its clean your phone will run perfectly fine.
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+1
10 char
Funny about water damage..i know people that just say it was lost now
Sent from my MB855 using XDA App
In the Atrix the water indicator is on the inside of the back plate, and if you look closely at the breakdown of the Photon in this video below, it seems that at time index 2:00 you also see a red looking water mark below the round disc at the bottom of the back plate.
At time index 2:44 it seems that on the circuit board itself it looks like there are 8 strips, but I can't tell if they are water indicators.
Bottom line, I doubt Sprint Tech would go through all this trouble to dismantle the Photon to see if the water indicator (if that's what those things are) do show any water damage.
(click on image for a bigger full size view)
Mind you the Teardown video is not for the faint of Heart. lol
TS out
newalker91 said:
As best practice, my techs are required to break a phone down completely and rebuild/repair it to try and fix any issues prior to ordering a new one. This may require the customer to wait an hour, but it's best for everyone involved. They won't have to set up a new phone or be exposed to new problems, and it keeps our exchange rate down. In this process they will find anything like that.
(Have to meet a load of ridiculous quotas set by Sprint to make any commission. We're the largest third party dealer in the midwest, yet our techs get minimum wage + commission if they meet Sprint's nearly impossible requirements. It's pretty bogus and get's frustrating when customers throw a ***** fit when we try to protect our paychecks before handing them a new phone on a silver platter.)
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I am within the 30 days, I wonder if they will tear down the phone. Normally, I got a replacement fast.
I'm going to borrow my friends battery and try.
If they do bomb it out, can I pay the deductible and get a new one right there?
newalker91 said:
As best practice, my techs are required to break a phone down completely and rebuild/repair it to try and fix any issues prior to ordering a new one. This may require the customer to wait an hour, but it's best for everyone involved. They won't have to set up a new phone or be exposed to new problems, and it keeps our exchange rate down. In this process they will find anything like that.
(Have to meet a load of ridiculous quotas set by Sprint to make any commission. We're the largest third party dealer in the midwest, yet our techs get minimum wage + commission if they meet Sprint's nearly impossible requirements. It's pretty bogus and get's frustrating when customers throw a ***** fit when we try to protect our paychecks before handing them a new phone on a silver platter.)
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I had know Idea that it was like that. I be more aware of that in the future, although I have never thrown a fit over it. Can we have a little more insight on your quotas, just to better understand?
newalker91 said:
Under your 30 days it's worth a shot. Tell them you were having issues with the phone randomly shutting off and it's a known issue.
This budget includes all of the phones that we receive from the factory that are already defective and have to bounce back to order another, which I've been fighting since day one. In addition to this, we also have to main 80% customer satisfaction (random survey calls to customers on a 5 point scale) which is really difficult because they take out their frustrations with Sprint on us regardless of us explaining the survey to them.
In all of this, if we miss our exchange budget 3 months in a row, we go onto a performance plan. Miss it again, you're fired. In order to get paid a bonus, we have to be 10% under our budget, not just hit it. Plus we have to hit our repair rate, 80% CSAT, 75% ReadyNow participation and hit a top profit level. In the end, our commission with all of this being hit is only about $250-300 on top of our minimum wage. For the most part, we only get minimum wage.
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"This budget includes all of the phones that we receive from the factory that are already defective and have to bounce back to order another, which I've been fighting since day one."
Can I get a little more clarification on this?
Do sprint stores go threw techs like theirs no tomorrow? I always give 5*, unless someone from ACS wants to lie to me and said they have taken care of something and it takes talking to 3 others to get it cleared up.
How can techs be held responsible for unrepairable phones. Do you just limit the tickets that are processed for repairs until a tech can determine weather or not the phone can be fixed?
Just curious, been with sprint since 2002, and I feel the more one knows how a company works, the better it is on working with customer service.
Wow. I feel your frustration. Why can't the manufacture/or warehouse be held more responsible for what they ship as a "New or Refurbished Phones". And why are their not more "loner phones" to keep exchange rates down, until a phone can be repaired. I know overhead has to be kept down, but having 50 to 75 loner phones would be ideal, wouldnt it?
Is it possible to have customer service take the hit on these promises that it can be exchanged? And "like for like" phones seems like a waste of resources.
I got a couple of more question but I will just PM you tomorrow. I don't want to change the focus of the thread.
Thank you for the insight.
newalker91 said:
I'm still fighting to get the warehouses to be more responsible, but it's a fruitless battle. Every Sprint store in America faces the issue of lazy refurbishing.
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I feel your pain. We do 7-800 ticket a month with only FT two techs and one part timer. The last thing we need is defective replacements. The joke in my shop is that "Does it work" is not on the checklist.
Lokifish Marz said:
joke in my shop is that "Does it work" is not on the checklist.
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qft! I cant believe how many defective units come in, and my store is only 6 months old - were not super busy but still see a large number of bounces.
newalker91 said:
Under your 30 days it's worth a shot. Tell them you were having issues with the phone randomly shutting off and it's a known issue.
Our quotas are like this: They base it on your number of tickets you process per month, and my store does about 600 tickets per month. There are three types of transactions, triage (fixes that require no parts), repair (parts) and exchanges. Your repair rate must exceed 35%. Your exchanges must not exceed your budget. The budget varies by store, but is normally around 22% of your tickets. My store's budget is 122. This budget includes all of the phones that we receive from the factory that are already defective and have to bounce back to order another, which I've been fighting since day one. In addition to this, we also have to main 80% customer satisfaction (random survey calls to customers on a 5 point scale) which is really difficult because they take out their frustrations with Sprint on us regardless of us explaining the survey to them. We also must have 75% in ReadyNow participation, where we have to set up their phone and teach them features on it. I dislike this greatly as this is something only the sales end should be held accountable for because I don't have time to teach people their phone when I have a line of customers. Most people will say no we didn't do ReadyNow with them on the survey even when I tell them we did. In all of this, if we miss our exchange budget 3 months in a row, we go onto a performance plan. Miss it again, you're fired. In order to get paid a bonus, we have to be 10% under our budget, not just hit it. Plus we have to hit our repair rate, 80% CSAT, 75% ReadyNow participation and hit a top profit level. In the end, our commission with all of this being hit is only about $250-300 on top of our minimum wage. For the most part, we only get minimum wage.
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This is why I'm a tech for a corporate store
We process just as many phones, but our metrics are a little easier. CSAT is only 73%, ReadyNow isn't even a metric as far as techs are concerned, and exchanges aren't budgeted as a gross total, we just can't allow our exchange rate to go above 35%. We also have the Slate diagnostics test, which we have to hit 50% being run on compatible devices.
That being said, I've only been with sprint since the end of june, and I've hit these numbers and then some without really trying. Individually I've worked on about 150 phones this month, and the other two techs are also right around that number, with even better metrics.
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
This is why I'm a tech for a corporate store
We process just as many phones, but our metrics are a little easier. CSAT is only 73%, ReadyNow isn't even a metric as far as techs are concerned, and exchanges aren't budgeted as a gross total, we just can't allow our exchange rate to go above 35%. We also have the Slate diagnostics test, which we have to hit 50% being run on compatible devices.
That being said, I've only been with sprint since the end of june, and I've hit these numbers and then some without really trying. Individually I've worked on about 150 phones this month, and the other two techs are also right around that number, with even better metrics.
Sent from my SPH-D700 using XDA Premium App
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Those numbers are changing again. That said, you can only imagine what mine look like at a store like mine that does 2000+ tickets a month, and this is my 7th year, I'm pre-merger Sprint. I amaze myself at keeping my exchange rate under 22% each month. I hit 18% at one point last year...but I harvest like a mad scientist and I still solder things with my lvl 3 cert. And no one gets Lvl 3 certified anymore.
On top of that, we are a Discovery Store, so our direct line of management is about 2 rings under direction of Dan Hesse himself. So you can imagine the programs WE run.
Don't know if your question has truly been answered, but on the Atrix there are 3 water sensors that I personally know of... I took a swim with my phone about 2 months ago... It is working perfectly to this day except for the front facing camera. There is one on the battery. One behind the back cover next to the sim card and memory card... And one on the underside of the motherboard closest to the camera. You have to loosen the motherboard completely to see this one. Hope this helps. I know it is where the Atrix's are located, but may help.
This thread is definitely interesting reading. In fact, it made me pop open the back of my phone for the first time (I've had my phone for about 5 days). I was surprised to see that the battery indicator has red + symbols because the phone is so new and I have not had it anywhere near water (no, really).
It makes me wonder if the other water sensors are also tripped. I purchased the phone at Best Buy and they put it all together for me, otherwise I probably would have noticed it before. Should I ask Best Buy to replace the phone, or just the battery? Not sure where I should go from here. Every thing works perfectly...
Yeah so I got jumped by two punks last night. Long story short My note ended up being taken from me and then returned in the puddle I was standing next to.
My case had a rubber plug for the headphone and USB Ports if that helps from the six dollar case.
I'm pretty sure I'm just out of the thirty days but not thirty since I exchanged my last one that was defective.
Seems to be working okay. Water damage can do weird things. what should I be looking out for?
ok, how long has it been since it was in water? First thing i would myself is to take out battery immediately. Then take it apart if i thought the water may have gone deeper. If your not too experienced with taking it apart, then i might avoid doing that part. I would just leave battery out for a little while and try not to turn it on. From my personal experience with other peoples phone is that the water will be in there and will eventually start corroding and i guess its kinda like a oxidization(?) and will make contact to other connections and will start to short.
long story short
-remove battery
-let dry for a while
-if you dont think it went deep in the phone, then I wouldnt worry too much
-from my own experiences usb port is the first to stop working
-then white screen(bad lcd) along with a ruined battery
The day that it doesn't turn on anymore.
I had dropped a phone in the washing machine once while it just started filling up with water. The phone didn't get very wet at all and ran like a champ for two months more. Then it died.
Hopefully the plugs on your phone will make a difference!
Less than twelve hours. there was a very few small droplets on the outer sides under the battery case. I don't think it too deep into the phone I left the battery out with the phone in a plastic rice container and under a lamp for a few hours. I'm not having those symptoms yet. There was no water under the battery.
Is atts 30 day return policy from the date of contact or from when I exchanged the other note for a defect?
I pay for atts insurance but a two hundred dollar deductible ....
I'm on contract for two years so I need the best advice...
Sent from my SAMSUNG-SGH-I717 using XDA
I would say 30 days from the exchange from note to note. I dont know if they would change to a different device but maybe another note. Of course if they see water damage on the pads then they wouldnt let you. Just in case they are red, here is a post by the Elite dev Adam Outler.
http://forum.xda-developers.com/showthread.php?t=1073929
In my experience the 30 days starts all over with each phone. The contract does not. After 14 days your locked into the contract and can not get a reversal. The phone itself always goes by the date of purchase or replacement.
Sent from Galaxy Note
The 30 day period is from the original sale date, I had to return a second one for a blown speaker at 10 days from my 1st return (hard brick) but 32 days from original purchase. Had to send it back to warranty when I got the replacement in the mail.
If you believe it still has water in it, take out the battery and place both the phone and battery in uncooked rice for a day. The rice will draw out any moisture.
Sounds like you will have to make a warranty claim, but if it works without issue, don't worry about that until it doesn't work anymore. You can make a claim whenever, they wont know when it happened.
Sent from my A200 using xda premium
slix71 said:
The 30 day period is from the original sale date, I had to return a second one for a blown speaker at 10 days from my 1st return (hard brick) but 32 days from original purchase. Had to send it back to warranty when I got the replacement in the mail.
If you believe it still has water in it, take out the battery and place both the phone and battery in uncooked rice for a day. The rice will draw out any moisture.
Sounds like you will have to make a warranty claim, but if it works without issue, don't worry about that until it doesn't work anymore. You can make a claim whenever, they wont know when it happened.
Sent from my A200 using xda premium
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If you return a phone because of a factory defect within 30 days, they give you another phone. The 30 day return policy starts all over again. If you damage the phone in any way, then the same rules don't apply(especially water damage). That's the 1st thing they check for. If there's no sign of water damage(and you don't tell them), then you're covered under the return policy. Otherwise, it's gotta go through warranty. I would be honest about it. Either way you get another phone....although you will need to pay a deductible.
Edit: Just remember....every store is different and it depends on who you talk to. If the speaker blew due to no fault of your own, then they should've have given you another phone right then and there. If you paid a deducible then they screwed you. I returned 3 phones in the past 3 months. All were covered under the 30 day return policy from the date I received them.
Sent from Galaxy Note
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
Hey, like said above biggest thing is that yur ok! had a similar situation happen last year didnt end up so well for me, ER trip, Neuro rehab etc but cant do anything bout it now!! Anyways, I remember my wife dropped her Isucks err Iphone in the sink while doing dishes, completely saturated. I read online that one of the best ways to soak up the water from inside the phone itself it to put it in a jar of white rice for a day or two. Its the same principle as putting rice in the salt shaker. It absorbs moisture and we did that and it worked. Had some gremlins for a minute there (phone volume changing on its own, messenger popping up randomly etc) but after a few days it was business as usual for it for another year. Hope this helps ya!
we all love our phones but take care when pulling them out in public. always be aware of your surroundings and stop walking around with your head down.
not saying the OP was doing this just a general "heads up" so to speak. no pun intended
Tikerz said:
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
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Holy shiv! good point. I'm glad your ok man. Get way too wrapped up in this stuff sometimes. Lol.
Sent from Galaxy Note
For this reason, im debating to get a CCW (carry concealed weapon) license. But Glad to hear that youre okay. Ive heard that water damaged phones can be fixed by sticking it in a bucket of rice uncooked for about a day. Worked for my bros old iphone.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
froidroid said:
If you return a phone because of a factory defect within 30 days, they give you another phone. The 30 day return policy starts all over again. If you damage the phone in any way, then the same rules don't apply(especially water damage). That's the 1st thing they check for. If there's no sign of water damage(and you don't tell them), then you're covered under the return policy. Otherwise, it's gotta go through warranty. I would be honest about it. Either way you get another phone....although you will need to pay a deductible.
Edit: Just remember....every store is different and it depends on who you talk to. If the speaker blew due to no fault of your own, then they should've have given you another phone right then and there. If you paid a deducible then they screwed you. I returned 3 phones in the past 3 months. All were covered under the 30 day return policy from the date I received them.
Sent from Galaxy Note
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I didn't have to pay a deductible, they just made me swap it out through the warranty dept as it was covered under warranty for the bad speaker. They made me do it that way since it was past the original 30 days from the sale. No biggie to me, I didn't pay, just had to wait a day.
Sent from my G-Note beast on XDA Premium 0_o
Tikerz said:
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
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Click to collapse
Lol your right, glad they are ok!
Sent from my G-Note beast on XDA Premium 0_o
slix71 said:
I didn't have to pay a deductible, they just made me swap it out through the warranty dept as it was covered under warranty for the bad speaker. They made me do it that way since it was past the original 30 days from the sale. No biggie to me, I didn't pay, just had to wait a day.
Sent from my G-Note beast on XDA Premium 0_o
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Cool man. Glad to hear it. I get really fired up when these carriers screw their customers over. I also can't stand the fact that every store policy is different. Everyone should be treated the same.
Sent from Galaxy Note
Well the battery indicator is still white. The phone didn't get completely water logged thanks to the case. Its working as of now so how would i be able to exchange it anyway. I guess ill end up doing the warranty when or if things act up. There's only one water damage indicator?
I didn't get roughed up luckily. This sounds crazy but I convinced them that what they were doing was wrong and they were only doing it cause they could cause im a little man. I also did mention i could gps track the phone. Once they threatened violence i told them to do it. Two big guys i told them i wouldn't fight back either if it made them feel better. The one with my phone ended up calling me a humble man throwing my phone in the puddle and told me where my board was so i could leave. Reverse psychology working on an intoxicated person is almost unheard of lol.
I realize i did get very lucky and it could have ended a lot worse.
Sent from my SAMSUNG-SGH-I717 using XDA
tonomon said:
Well the battery indicator is still white. The phone didn't get completely water logged thanks to the case. Its working as of now so how would i be able to exchange it anyway. I guess ill end up doing the warranty when or if things act up. There's only one water damage indicator?
I didn't get roughed up luckily. This sounds crazy but I convinced them that what they were doing was wrong and they were only doing it cause they could cause im a little man. I also did mention i could gps track the phone. Once they threatened violence i told them to do it. Two big guys i told them i wouldn't fight back either if it made them feel better. The one with my phone ended up calling me a humble man throwing my phone in the puddle and told me where my board was so i could leave. Reverse psychology working on an intoxicated person is almost unheard of lol.
I realize i did get very lucky and it could have ended a lot worse.
Sent from my SAMSUNG-SGH-I717 using XDA
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I am not sure about any additional indicators. Hopefully it will be no issue. I only know of the one. Glad you talked them down from the hostility!
Here in Tampa a group of thugs jumped and beat an off duty Army Soldier when he went to get a dollar out of his wallet because they asked for some help. Glad they caught 2 of them, only a matter of time until they get the other two. Wish they could bring the thugs to his platoon or squad for some military style justice!
---------- Post added at 03:58 PM ---------- Previous post was at 03:56 PM ----------
froidroid said:
Cool man. Glad to hear it. I get really fired up when these carriers screw their customers over. I also can't stand the fact that every store policy is different. Everyone should be treated the same.
Sent from Galaxy Note
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I here you bro, these stores and reps all give a different take, and see if they can get one over on the customer. So much for real customer service anymore.
Im here in Florida too. As the economy worsens more and more bad people will populate the states.
Carrying a firearm can offer protection but has a lot of downfalls to the idea. Especially having to defend yourself in court after merely trying to defend your life.
Sent from my SAMSUNG-SGH-I717 using XDA
glad you are ok man, a phone can always be replaced..
As far as carrying a concealed weapon, hopefully, you are an experienced gun owner/user, because, if not, carrying a weapon that you aren't thoroughly trained and comfortable with can turn out horribly.....for you....
Search in this forum isn't working and no results with Google so i will post it here. The chrome around the camera is peeling after 5 days. I have babied the phone since i received it and never put it on and hard surface so I have no clue how this could happen. I already had to replace the battery cover because the first one was scratched out of the box. time to return? I hate to have to keep exchanging and complaining at the store but paying full price for a phone and already seeing that this phone cant hold up is disappointing.
Watch out for Freddy Krueger at night.... he's playing with it, taking pics and uploading them on his Facebook:good:
Slicktune said:
Watch out for Freddy Krueger at night.... he's playing with it, taking pics and uploading them on his Facebook:good:
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you have been a member for 2 years and have 100 posts and this is your response? go post some comments on YouTube.
flexte said:
Search in this forum isn't working and no results with Google so i will post it here. The chrome around the camera is peeling after 5 days. I have babied the phone since i received it and never put it on and hard surface so I have no clue how this could happen. I already had to replace the battery cover because the first one was scratched out of the box. time to return? I hate to have to keep exchanging and complaining at the store but paying full price for a phone and already seeing that this phone cant hold up is disappointing.
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Just exchange it for a new phone unless you have an international version. I'm sure it's still under warranty. Exactly what response were you looking for?
I have a feeling this phone is extremely sensitive.
I got mine yesterday and I'm not sure if it came out the box with a nick on the bezel or I somehow did within the first hr trying to activate my sim because the folks at Walmart didn't.
But it's there, it's tiny, but it's bugging the **** out of me.
Hope I'm wrong, but I'm hoping a case helps out.
I had the S2 without a case, but this one is too slippery for me, I'm afraid I'm gonna drop it.
I would exchange it!!
Powered by the SGSIII
20blks said:
Just exchange it for a new phone unless you have an international version. I'm sure it's still under warranty. Exactly what response were you looking for?
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I was just curious if anyone else was having the same quality issues. as I said I already had to swap out the battery cover. they didn't seem to happy to do that so not sure what to expect when I show them this.
Sorry, I didn't hear from anyone soon enough so it sold on eBay. Bad news for you, I guess, but another user for the Photon community.
-----------------------------------------------------
Hey Devs & Friends,
I sold my Photon a few weeks ago, but its coming back to me because an intermittent screen problem was just too annoying for the buyer. Occasionally, when the phone is particularly hot, the contacts to the battery become a a bit loose causing a "snow" pattern on the screen. The situation is quickly resolved by firmly squeezing the phone 1/3 the way up from the bottom (about where the battery contacts are).
I can send the phone to Sprint for an $80 bill credit, but would rather sell it to one of the devs here who can make use of it. It has all of the original parts, docs, an extra oem battery, charger, box, etc. I'm willing to sell it for a min $80 + priority mail shipping which will be about $10 in the US insured.
I expect to have this phone back from the buyer tomorrow, will validate the ESN has been cleared and that everything was as I sent it to him and would like to turn this around as soon as possible. Please PM me if you are interested.
I appreciate all the work you guys have done (and continue to do) on this device. I've enjoyed the many ports of ICS, CM9, AOKP, MIUI, etc. that have been out there. Hopefully this will help somebody make it even more awesome.
Regards,
..rob
sounds like an easy fix with a little padding (such as paper) in the appropriate place next to the battery.
findthedr said:
sounds like an easy fix with a little padding (such as paper) in the appropriate place next to the battery.
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Yes, I'm sure that's the case. The buyer wasn't too interested in trying a work around. I don't like to be a "hard ass" on my eBay sales, so I took it back, but I know somebody can use it. It comes with a couple TPC cases, two OEM batteries, original packaging, and an external battery charger.
having owned an eris, inc1, inc2, rezound, inc4, and gnex recently.
does anyone also get weired out when u see the lights on the phone, cos when they were off on the inc2, they were off cos they were leds.
I have to say I really like this phone.
It's built exactly like the Rezound - the fact that you don't have to take out the battery to get to the sd card on this phone like u did in the Rezound (sounds like wouldn't be an issue, but when trying to get from bootloader to recovery, this really helps lol)
anyway, the gnex I had for about a month, it was fun, mainly because I only use HTC phone do to my extreme liking of HTC Sense.
it was just too large, when I traded it for the rezound the slimmness of the rezound felt like heaven.
the rezound though is and will forever be plauged with a horrendous community (for whatever reason, idk but to me it was worth going back to my inc2 than to stay in that crap of a community)
sorry for the rant
anyway, I think the build quality is OK on the inc4g/rezound
i think the battery back is not attached as well as it should/could be
if any of you are coming from the inc2 that was very hard to take it off.
don't get me wrong the inc4g is a nice build, but IMO the inc2 was better.
has anyone have the loose battery door like myself? drives me nuts, I had it on the rezound and actualy boght another battery door which did help, i think the more u pull it on and off the looser it gets, so i might cal verizon and ask for a new one sent out.
or maybe some paper under the door on top battery, that worked great on rez until i got a new door lol.
My door is not loose at all... Make sure are the clips are set... If it is than I would suggest going to a Verizon store and getting another unit... Not just another battery cover cuz the problem can be with units clips.. if u don't wanna deal with all that... You can always buy your self a case and call it a day lol
Sent from my ADR6410LVW using Tapatalk 2
My battery cover snaps on fine, but there is just a bit of squeaking and movement right where the NFC contacts are.
Sent from my HTC Incredible 4G
I'm coming from the Inc2 as well, so I know what you men about its rock solid build.
Sent from my HTC Incredible 4G
thanks guys, your input def means a lot.
thought I may have been too OCD haha.
I had this prob. when I had the Rezound (which I hated, was a brick) but this phone is literally built identically to the Rezound but our phone has the SD slot like the inc2, and the rez has is under the battery(which sucked when havig a PG..zip) on ur sd card and trying to get into recovery haha. oh man)
I eventually put paper behind the back door, but decided one day to take them out and it just felt better to me so i kept it.
I also bought a new back door lol.
it actually did help. I think the more you pull it off and on obv. the more it wears on it.
miguel11691 said:
My door is not loose at all... Make sure are the clips are set... If it is than I would suggest going to a Verizon store and getting another unit... Not just another battery cover cuz the problem can be with units clips.. if u don't wanna deal with all that... You can always buy your self a case and call it a day lol
Sent from my ADR6410LVW using Tapatalk 2
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I wana go to the store but I know they will just say that's how they are.
they may suggest buying a new back door hahha
i tried calling making up some **** trying to get a new one sent and the only way was to charge cc full retail until they got this one back, but wasn't worth all thta hassle for what could just be me being OCD.
but once that 14 days is gone they will send u a refurb before u can say hello.
it's funny to me sometimes how easily it is to get a refurb and the reasons ppl do.
I read once some sent back his inc1 saying the speaker blew (it hadn't), but the screen had a scratch out of no where, so he got a refurb cos the scratch.
I think the refurbs are a 50/50, they can either be a perfect, a phone someone used for a day and traded in, and I've read ppl getting refurbs that still contain custom recoveries.. whether this is true who knows but I have gotten pretty bad refurbs to the point i had to call to send another because the one i got sucked.
inc2 was a great phone but had some weird flaws to me, id get a refurb and one of the soft keys had a virbate u couldnt even feel and the other one was so hard and loud it was to the point they both were so bad i called for another one, which was luckily perfect on the soft keys but the friggin power buttun is pushed in. the one with the really low soft keys had a crap power button pushed in too, and the craqzy vibrate soft key refurb had a perfect power button, it was never ending.
I finally found a good one, gave to my bro, got a rezound, bought an inc2 on CL it was somehow perfect, must have jsut gotten a refurb lol it was so mint, and gave it to me for $100, which i sold yesterday for $120 haha.
sorry for the rant.
the inc4 is an amazing phone.
I'm very happy I chose to get the Galaxy Nexus for month and then sold it for the Rezound which I used for a few months that I then sold for the inc4 on contract.
def worth it.
only other phone id want is one S and thats not coming, so this phone = win.
andybones said:
I wana go to the store but I know they will just say that's how they are.
they may suggest buying a new back door hahha.
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I'm a freak about my phone being quiet in hand and solid as well. I look at it this way... this phone will be the most handled and used device I own for the next year at the very least, so I want it to be perfect. Any odd squishing or squeaking will eventually drive me insane.
I actually took my Inc4G back to Best Buy to see if I could get a replacement because of the battery door squish/squeak. Rather than go through the whole process of an exchange, the BB chick popped the battery door off of her own Inc4G to see if the fit was different. It was, but not in a good way. Hers was loose near the power button, but solid near the NFC contacts. So I just stayed with my own.
I think it's just something with this model... not a perfectly fitting door, might have something to do with the unconventional shape. Who knows. I might try the paper trick. I'll do anything to avoid putting a case on my phone as I hate the additional bulk. If paper doesn't work, I'll have to see about getting a replacement door. Other than that, this thing has been stellar. Just give me some AOSP/CM10 and I'm in heaven.
Its weird because I pulled several of them out of the box today to check the backs.... They all seemed solid... Maybe a bad batch?
Sent from my ADR6425LVW using xda premium
Woohoo! Just went to a different Best Buy and swapped the battery door... Nice and tight. And quiet. I'm satisfied.
Sent from my HTC Incredible 4G
I am having issues with the back door also, mine is loose and you can see the one door clip is messed up. VZW is shipping me a new back door and I am really hoping it resolves it or else I may look at a different model. :-(
jvward said:
I am having issues with the back door also, mine is loose and you can see the one door clip is messed up. VZW is shipping me a new back door and I am really hoping it resolves it or else I may look at a different model. :-(
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did u just call and say ur back was messed up and ask for new one?
I went to a store and after talking to the manager who was honestly a condescending ****, he said he would have a new one shipped to me and refused to switch the phone out on the spot which he should have done. Normally my experiences with Verizon are really good I might add.