What to do with Atrix - Atrix 4G Q&A, Help & Troubleshooting

I wen't into the T-Mobile store today to add the $10 2GB Unlimited plan to my Service and was excited to use it when I got home. Long story short I discovered because I have the AT&T model I cant use T-Mobiles 3g or their Infamous 4G.
Is there anything I can do other than switching my phone (I was thinking an HTC Sensation). I saw saw somewhere that the Quadcom chip supports T-Mobiles frequencies but you would have to mod the radio which I obviously cant do. Is there anything that would let me enjoy 4G service on our beloved Atrix?

bump 10char

No, unfortunately you'll need a different phone that supports T-Mobile's 4G network.

Related

Any T-Mobile USA users get the phone yet?

I'm thinking about picking one up for review. I'm on T-Mobile and I know the phones come unlocked, but I want to be sure there aren't any hidden surprises or anything like that. If I put in a T-Mobile USA sim card, am I guaranteed to get Edge signal?
Where did you find out that this phone will come unlocked on T-Mobile?
t4ure4n said:
Where did you find out that this phone will come unlocked on T-Mobile?
Click to expand...
Click to collapse
He never said that.
He asked if the unlocked i9100 will at least get edge on tmobile network.
good question..wonder if anybody will get it
I think most of the world uses the same frequencies for UMTS EDGE, so yes... an international Galaxy S II should work on T-mobile with EDGE, though you will have to program all of the tower/apn data into the phone manually to get everything to work
Probably not worth extra cost and effort to get a phone which will always be slow due to frequency mis-match.
It would only work on 2g for T-mobile USA.
I'll enjoy the G2X for now and then switch to the SGS2 when it get's to T-Mobile.
http://www.tmonews.com/2011/04/t-mobile-to-carry-samsung-galaxy-s-2/
joackie27 said:
I'll enjoy the G2X for now and then switch to the SGS2 when it get's to T-Mobile.
http://www.tmonews.com/2011/04/t-mobile-to-carry-samsung-galaxy-s-2/
Click to expand...
Click to collapse
You made my day. Thank you so much.
joackie27 said:
I'll enjoy the G2X for now and then switch to the SGS2 when it get's to T-Mobile.
http://www.tmonews.com/2011/04/t-mobile-to-carry-samsung-galaxy-s-2/
Click to expand...
Click to collapse
I tried, and failed. Stupid battery.
I'm trying the Sensation or SGS2 first, whichever one reaches them first.
kampf said:
I tried, and failed. Stupid battery.
I'm trying the Sensation or SGS2 first, whichever one reaches them first.
Click to expand...
Click to collapse
I also tried and failed. Stupid screen. Waiting for sgs2 now. The tilt zoom and etc look awesome.
Bump, still wondering if ant T-Mobile users got the phone yet.
I've placed an order with Handtec, but thanks to a long back-and-forth security process I have to wait for next weeks batch of devices (ugh).
I'm assuming 2g will work fine - I can't think of any reason why it wouldn't. I've bought international phones for use on T-mo back in the pre-3g days, which in a way I'm still stuck in. Rural Iowa is not exactly blanketed in 3g...
Off-topic.
http://www.bgr.com/2011/05/05/samsung-galaxy-s-ii-passes-fcc-with-att-3g-bands/
GT-I9020T (Nexus S) - T-Mobile
GT-I9020A (Nexus S) - ATT
If you are to follow the naming convention above, then this new phone that passed the FCC should be for T-Mobile.
GT-I9100T (GS2) - T-Mobile
it will work on 2g but nothing else until the version that supports tmobiles AWS 3g/4g bands os released. im thinking about pulling the trigger anyways
Arcadia310 said:
I'm thinking about picking one up for review. I'm on T-Mobile and I know the phones come unlocked, but I want to be sure there aren't any hidden surprises or anything like that. If I put in a T-Mobile USA sim card, am I guaranteed to get Edge signal?
Click to expand...
Click to collapse
3G/4G will not work as they use 1700/2100 instead of 850/1900
you'll only get EDGE/2G
Hi I have a SGS2 on tmobile USA. Here are the issues. I phone is ASIA version rooted.
Tried a few mods didnt like it much.
Big issue is the phone defaults to GSM (2g) and the only other option on the phone is WCDMA. On tmobile it doesnt show edge or HSPA so I can connect for faster speeds.
I went to the tmob store the guy said the firmware needs to be updated but samsung doesnt have anything new.
I am hoping to download stock mod from say europe or canada that enables 4G to see if itll work on tmob. I called tmob they said they cant help as they dont support the phone! i asked for the bands that tmob uses 3G/4G on ( they refused to give it to me)
Tmob came in late in the game for 3g/4g so im not sure if they are on some diff bands that the phone cant catch. although i have not tried inserting an Att sim in it to see if it will get 4g speeds.
if anyone knows of any other options please let me know at this point im paying for 4G speeds on tmob but getting 2G.
sharathvc said:
Hi I have a SGS2 on tmobile USA. Here are the issues. I phone is ASIA version rooted.
Tried a few mods didnt like it much.
Big issue is the phone defaults to GSM (2g) and the only other option on the phone is WCDMA. On tmobile it doesnt show edge or HSPA so I can connect for faster speeds.
I went to the tmob store the guy said the firmware needs to be updated but samsung doesnt have anything new.
I am hoping to download stock mod from say europe or canada that enables 4G to see if itll work on tmob. I called tmob they said they cant help as they dont support the phone! i asked for the bands that tmob uses 3G/4G on ( they refused to give it to me)
Tmob came in late in the game for 3g/4g so im not sure if they are on some diff bands that the phone cant catch. although i have not tried inserting an Att sim in it to see if it will get 4g speeds.
if anyone knows of any other options please let me know at this point im paying for 4G speeds on tmob but getting 2G.
Click to expand...
Click to collapse
Dude, the GS2 doesn't support T-mobile bands. Therefore you'll only get EDGE speed on that phone until you get their Variant or switch to AT&T.
sharathvc said:
Hi I have a SGS2 on tmobile USA. Here are the issues. I phone is ASIA version rooted.
Tried a few mods didnt like it much.
Big issue is the phone defaults to GSM (2g) and the only other option on the phone is WCDMA. On tmobile it doesnt show edge or HSPA so I can connect for faster speeds.
I went to the tmob store the guy said the firmware needs to be updated but samsung doesnt have anything new.
I am hoping to download stock mod from say europe or canada that enables 4G to see if itll work on tmob. I called tmob they said they cant help as they dont support the phone! i asked for the bands that tmob uses 3G/4G on ( they refused to give it to me)
Tmob came in late in the game for 3g/4g so im not sure if they are on some diff bands that the phone cant catch. although i have not tried inserting an Att sim in it to see if it will get 4g speeds.
if anyone knows of any other options please let me know at this point im paying for 4G speeds on tmob but getting 2G.
Click to expand...
Click to collapse
You can never get past 2g on T-Mobile, ever. It's a hardware issue not software, you are stuck with EDGE speeds unless you switch to AT&T.
Thanks... I guess ill be selling this phone if I have to remain on Tmob.. or get me an atnt account! tmob has the least expensive plans .
sharathvc said:
Thanks... I guess ill be selling this phone if I have to remain on Tmob.. or get me an atnt account! tmob has the least expensive plans .
Click to expand...
Click to collapse
You can get a cheap medianet plan and get 3g since AT&T will not recognize this as a smartphone, the plan is unlimited too

[Q] AT&T having problems activating on 4g H+ data plan

Hi,
I just bought my GT-9100 Factory unlocked phone from Amazon/sold by Amazon. AT&T has no problems just activating this phone as a 3G device. Thus far they are not able to activate the GT-9100 on the 4G H+ data plan. I spoke to CS and level 2-3 tech support. They opened a ticket and said I would be notified within 9 days. Can you believe neither person heard of this phone (mostly suprised that the tech hasn't).
1. What was your experience activating this phone on a 4g H+ Data Plan?
2. Are you sure that your phone is currently activated on a 4g H+ Data plan?
3. Any advice to speed this up and get this phone activated correctly?
I do notice that the H+ does come up sometimes, in which I know is supposed to be 4G. I do know that I am currently on a 3g plan. I live in a bad signal area and currently not able to test the H+.
AC
Go to an ATT store, look at the HTC inspire, or other 4g phone. Get the phone's IMEI and call ATT, give the IMEI to the rep. Or just google "atrix 4g imei" or something.
Been talked about here
http://forum.xda-developers.com/showthread.php?t=1109983&page=9
Pages 9 though 11 mostly.
Also read the first post.
Thanks That worked.
I obtained the IMEI from an Infuse 4G and had AT&T customer service activate my new GT-I9100 phone as a Infuse 4G. This worked like a charm and I verified online that I indeed have a 4G plan. The phone seems to work fine on H+ on the slow 3GB speeds that we have all seen on AT&T (until they get everything up and running).
Is this borrowing of the IMEI in the Samsung Galaxy S2 FAQ?
AC
Attackcenter said:
I obtained the IMEI from an Infuse 4G and had AT&T customer service activate my new GT-I9100 phone as a Infuse 4G. This worked like a charm and I verified online that I indeed have a 4G plan. The phone seems to work fine on H+ on the slow 3GB speeds that we have all seen on AT&T (until they get everything up and running).
Is this borrowing of the IMEI in the Samsung Galaxy S2 FAQ?
AC
Click to expand...
Click to collapse
What plan are you in ?? Data Pro 2Gb ??? Does it work with 15$ unlimited non-smart phone plan. I think it is not possible to get 4G speeds with 15$ Non-smart phone plan ??? Correct ??
@varunkumars
My data plan shows up on the AT&T Wireless website as: DataPro 2GB for 4G Smartphones
I definately don't think that you would have 4G with a non-smart phone plan because they aren't 4G capable plans (as far as I am aware of). There is a 3G 2GB Data plan for $25, I believe that is not even 4G. This is what they had on my account, before I gave them the Infuse 4G IMEI, and told them I have a Infuse 4G. Before hand I went online and changed my profile to a Infuse 4G. The DataPro 2GB for 4G Smartphones, I believe is a standard for AT&T 4G Android phones and it costs $25.
Attackcenter said:
My data plan shows up on the AT&T Wireless website as: DataPro 2GB for 4G Smartphones
I definately don't think that you would have 4G with a non-smart phone plan because they aren't 4G capable plans (as far as I am aware of). There is a 3G 2GB Data plan for $25, I believe that is not even 4G. This is what they had on my account, before I gave them the Infuse 4G IMEI, and told them I have a Infuse 4G. Before hand I went online and changed my profile to a Infuse 4G. The DataPro 2GB for 4G Smartphones, I believe is a standard for AT&T 4G Android phones and it costs $25.
Click to expand...
Click to collapse
If your speeds aren't any different with the 4g plan. I would just change my plan to the 3g featurephone plan and save money. That plan is only $15 for data.

[Q] A question about AT&T / T-Mobile 4G

Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
tomcklam said:
Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
Click to expand...
Click to collapse
From everything I have read that is correct, but also know that it won't be much longer till you are back as an AT&T customer since they are acquiring T-Mobile.
tomcklam said:
Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
Click to expand...
Click to collapse
Its true. While both AT&T and T-Mobile use HSPA+ for their "4G" speeds, they run on different bands. If you want 3G/4G, use a T-Mobile phone. Otherwise, enjoy EDGE. Opera Mini with images set to low will be a big help.
T-Mobile leases cellular space from AT&T which is why unlocked AT&T phones can use T-Mobile service. Not sure if it is the phone's software issue that is causing the 4G/3Gnot working. It's possible that T-mobile implemented their so called 4G first but it's still AT&T equipment.....I work for AT&T. Also 4G, is just higher speed 3G, 4G LTE won't be rolling out until next year.
Thank you for the quick reply... I need to get a T-Mobile phone then.
ernestdefoe said:
From everything I have read that is correct, but also know that it won't be much longer till you are back as an AT&T customer since they are acquiring T-Mobile.
Click to expand...
Click to collapse
Yep, but sucks that they still charge minutes when I call a T-Mobile number. I'm switching it for my girlfriend, so I can get Unlimited mobile to mobile minutes... I might get a sensation when I switch to T-Mobile
Phoneguy589 said:
T-Mobile leases cellular space from AT&T which is why unlocked AT&T phones can use T-Mobile service. Not sure if it is the phone's software issue that is causing the 4G/3Gnot working. It's possible that T-mobile implemented their so called 4G first but it's still AT&T equipment.....I work for AT&T. Also 4G, is just higher speed 3G, 4G LTE won't be rolling out until next year.
Click to expand...
Click to collapse
Good job on the misinformation front.
And also not being helpful, I'm going to assume your in sales and don't actually know anything.
Now on to the OP's question.
T-Mobile uses the same type of technology as AT&T however they operate on different bands. As such most devices that are sold on AT&T will be able work on T-Mobile for phone and edge but don't get 3g or hspa+ due to the radio in the device only supporting some of the bands. Which is why as a general rule AT&T phones such as the iphone, will work on T-Mobile if unlocked but can't use 3g because it doesn't have the ability to operate in the correct MHZ range. Its the same going from T-Mobile to AT&T. My HD2 was awesome, other then the slow data. *Not that my atrix or inspire are much better.
There are exceptions to the rule though. You'll have to check to see which bands the Atrix is capable of using. I know some of the Samsung devices had all the GSM bands so they worked fine on all networks.
the answer is NO the atrix will not work on tmobile USA 3G or 4G network. there, done!
tomcklam said:
Thank you for the quick reply... I need to get a T-Mobile phone then.
Click to expand...
Click to collapse
Problem is that if/when the AT&T/T-mobile merger goes through, AT&T will likely flip Tmobile's 3g towers to 4g. All tmobile 3G phones...sorry no more 3g unless you buy a new phone. yay....
linky
AT&T said Monday that it planned to convert T-Mobile's 3G towers to 4G service and move T-Mobile 3G subscribers to AT&T 3G phones.
Click to expand...
Click to collapse
gnahc79 said:
Problem is that if/when the AT&T/T-mobile merger goes through, AT&T will likely flip Tmobile's 3g towers to 4g. All tmobile 3G phones...sorry no more 3g unless you buy a new phone. yay....
linky
Click to expand...
Click to collapse
They won't just flip a switch and everyone has to buy new phones. They will be phased out as people finish contracts and begin new ones. If they don't, they'll be buying T-Mobile customers all new phones or paying fatcat lawyers to defend them from all the lawsuits.
CaelanT said:
They won't just flip a switch and everyone has to buy new phones. They will be phased out as people finish contracts and begin new ones. If they don't, they'll be buying T-Mobile customers all new phones or paying fatcat lawyers to defend them from all the lawsuits.
Click to expand...
Click to collapse
Agreed, sorry I used the term 'flip', never meant to say it would happen instantly . The article I linked stated the switch would take several years. That's not written in stone though, AT&T could move up the timeline if they are losing too many customers to Verizon and Sprint.
This is only an issue if you plan on keeping your tmobile 3g phone for YEARS, which is not likely for anyone that frequents xda .

[Q] Unlocked Tmo Amaze 4G purchase/setup questions

Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
4. I want to get it on the $30/m walmart/tmo prepaid plan (5G uncapped is plenty of data) but can't see how to order just the sim via their website. should I just have my friend go into walmart? prefer not to muck around with simplemobile if possible - ironically, i want to keep this whole enterprise as simple as possible with a big carrier/theoretically good support.
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
resolved said:
Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
4. I want to get it on the $30/m walmart/tmo prepaid plan (5G uncapped is plenty of data) but can't see how to order just the sim via their website. should I just have my friend go into walmart? prefer not to muck around with simplemobile if possible - ironically, i want to keep this whole enterprise as simple as possible with a big carrier/theoretically good support.
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
Click to expand...
Click to collapse
1. 479 sounds legit for phone, i dont know about x715m but i do know that us tmobile version is compatible with all bands networks.
2. Yes all US tmobile amaze 4g operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier. As far as apn you would need to set up your apn settings according to the network you are using.
3. If no AWS available then only 2g Edge will work, although I have called tmobile and asked if amaze 4g unlocked will be able to use att's hspa network and they said yes amaze and sg2 are only phones capable of that meaning they were built with future proof in mind. I also seen around that tmobile version has all 3g network bands but not sure myself.
4. Easiest would be to have friend pay and pick up the sim card at walmart but i do remind you it is 30/m- 100 min and 5gb of 4g speeds CAPPED, but 2g edge speeds after the 5gb. Simple mobile is 60/m - unltd talk unlt text and 2gb of 4g speeds capped then 2g edge speeds after just depends on your preference.
5. This is a good idea as att will stil be an option and now that att failed to buy tmobile, att has come to an agreement in a roaming contract with tmobile for 7 years.
hope this helps you a little bit more in what ever you decide, good luck!
thanks mate, helped confirmed a few things in my mind.
Negri said they're on backorder so I went ahead and ordered the phone from an Amazon seller for $500. I can only hope everything's legit - I'm not too sure what the dangers of this option are. My best idea is just to use the phone heavily in the first week after getting it and make sure everything works.
now i just need a "beginners guide to android" to help the friend work through the basics... google time.
Is this your first Android phone?
Sent from my HTC Amaze 4G using xda premium
nope, i've had a HTC Hero and currently run a SGS2. I bought the Amaze for a friend who's new to Android due to Apple's stupid GSM-only unlocked phones, and their lack of 1.7ghz for tmo.
we'll get through it, tho after 15 mins of googling, there's a distinct lack of good "idiot user's (not programmer's) guide to android" articles/books. will write something up myself, i think.
my response to you above is more fishing for people's ideas about how Amazon sellers can be dodgy, esp. when pretty much every website is still doing the Amaze for $6-700.. I wondered if there were any potential pitfalls with the $500 price.
resolved said:
nope, i've had a HTC Hero and currently run a SGS2. I bought the Amaze for a friend who's new to Android due to Apple's stupid GSM-only unlocked phones, and their lack of 1.7ghz for tmo.
we'll get through it, tho after 15 mins of googling, there's a distinct lack of good "idiot user's (not programmer's) guide to android" articles/books. will write something up myself, i think.
my response to you above is more fishing for people's ideas about how Amazon sellers can be dodgy, esp. when pretty much every website is still doing the Amaze for $6-700.. I wondered if there were any potential pitfalls with the $500 price.
Click to expand...
Click to collapse
I bought mine from eBay. It was used for a week with everything and he gave me an Incipio case. I bought it for $445. I was happy with it.
resolved said:
Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
Click to expand...
Click to collapse
From what i understand, this phone has UMTS/HSPA+ support for 850,1700/2100aws/1900mhz and 2100mhz. Pretty much anywhere in the world that uses those.

[Q] Sprint not available

I was wondering if there is a way to use another carrier to get 4G for my tablet? I want 4G for my tablet but Sprint is not in my area. I would have to use US Celluar or Verizon. I checked Verizon and it would be $35ish a month. How do I change set it up for another carrier? Hoping I don't have to go as far as rooting it. Thanks!
love_my_htc said:
I was wondering if there is a way to use another carrier to get 4G for my tablet? I want 4G for my tablet but Sprint is not in my area. I would have to use US Celluar or Verizon. I checked Verizon and it would be $35ish a month. How do I change set it up for another carrier? Hoping I don't have to go as far as rooting it. Thanks!
Click to expand...
Click to collapse
Unfortunately you can't, even with rooting. That's because 4G isn't a wireless protocol, but rather a standard that defines minimum speeds for protocols that wish to call themselves 4G (or something like that). Different carriers achieve 4G through different communications protocols. Verizon and AT&T use LTE. T-Mobile uses HSPA+. Sprint uses WiMAX. Currently Sprint is the only carrier to use WiMAX, and the only other WiMAX provider is Clearwire. But since Sprint uses Clearwire for its WiMAX, if you had Clearwire available in your are you'd have Sprint 4G, too. (Also, Sprint is abandoning WiMAX in favor of LTE in the coming years, so WiMAX is pretty much dead).
Your best bet is to find a carrier that offers 4G service in your area and buy a wireless hotspot and a plan from them. The advantage is that you can also use that plan for other devices such as laptops and WiFi capable phones.
Thanks for the reply.. That sounds like a good idea!!

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