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Hello,
I apologize that this is my first post. Here are the details. I accidentally dropped a knife on my tab 10.1. There is a tiny chip now because of it on the glass panel. The LCD itself is fine since ther's no distortion of colour or dead pixels, but I'm woried that this could lead to the panel itself cracking over time, much like a chipped windshield will lead to a cracked windshield.
Are my concerns warranted or am I worrying over nothing? I feel like this thing is cursed so far, as punishment for being an impatient Canadian and buying it before its official launch date. First the infamous Newton Rings, now the chipped panel. Other than it being eye catching in the right light, it doesn't affect the function of the screen at all. Touch sensitivity remains as good as ever on the chip itself as well.
Please advise. My current thoughts are to get it filled in with a windshield chip repair kit, buying a screen protector (however late it is), or leaving it alone.
Thanks in advance I for any help.
Taak
How small is tiny? I doubt glass filler would work because isn't the screen actually plastic? If you put a screen protector on, it will on magnify the chip because it will leave a bubble in the screen protector.
As long as you avoid cooking around your tab from now on I think you'll be fine. windshield repair kit is likely to do more harm than good, especially when it comes to touch sensitivity/responsiveness. Sorry about your bad luck.
Sent from my SCH-I500 using XDA Premium App
Tiny as in really tiny. I have to actively look for it when I turn the screen off. When I hold it in the right light too I can tell thwt it's just a surface scratch because of the tiny shadow it casts on the LCD screen. I suppose it's less of a chip and more of a gouge, if there's any difference.
Here's hoping it doesn't worsen.
I'm not an expert on the subject, but my understanding is that windshield glass is a special type of glass, made in a specific way that prevents it from shattering during an impact, and that specific functionality is also what causes chips to turn into cracks over time (never mind the fact that you are constantly applying all that wind pressure as you drive). Since none of these things applies to your tablet, I don't think you have anything to worry about.
this I'd exactly the thing I wanted to hear. Thank you sir.
Taak said:
this I'd exactly the thing I wanted to hear. Thank you sir.
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Glad to be of service.
Hi,
Is anyone elses Prime have problems with creeky, lifting glass either to the right of the charger slot or the area with the volume adjuster? I don't want to send it to Asus to have it "Repaired" just for having creeky glass but I'm tempted (I can't send it back to Gamestop as I live in the UK). Do you think blasting it with a heat gun/Hair Dryer and pushing down on it will fix it?
Thanks, and nice forum .
ya I also have it next to the volume thing and near my camera I don't know if I should return it or send it to get repaired.
Not so far... Mine has no problems at all.
Was it this way when you received it?
Just noticed this yesterday to the right of the Volume control on mine. This is my second Prime as the first one had a faulty MicroSD slot but no other defects. I wonder if I can take it back to Gamestop (again) or will I have to deal with ASUS directly.
dmaple5495 said:
Not so far... Mine has no problems at all.
Was it this way when you received it?
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It wasn't anywhere near as bad, at least not to the right of the charger slot. It is about a 2" by 1.5" rectangle that goes down by about 1 or 2mm when pushed down on it. I said if it gets any worse I'll send it to ASUS but I don't want to spend up to weeks without it because of this.
Do you reckon attempting to heat the adhesive with a hair dryer could cause damage to the screen/glass?
I have it too!
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
BrianMigs said:
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
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I noticed it to the right of my charger port a week or so ago.
Makes a light creak noise when pushing on it. Not an area I really touch, but annoying all the same. Living in Australia, not going to RMA (yet at least), and can't send it back to B&H anyway.
Havn't noticed it get any worse.
How long would an RMA from Asus take? I would prefer to do an in-store exchange, but none of the Best Buys around me have Primes in stock. Also, what store is B&H? It doesn't sound familiar.
I thought it was only me having the problem to the right of the charger port. In this case it's probably a widespread issue that's due to there being no support underneath the glass.
I've go this problem too. Mine is right above the speaker and, to a lesser extent, above the volume rocker. The one above the speaker seems to be getting worse, probably because I can't stop myself from repeatedly pressing on the f***ing thing...
I also have some light bleed at the top of my screen, so what I'm going to do is wait until near the last day of Best Buy's extended Holiday return period (1/24) then go swap it out in-store. Hopefully by then they will have stock so I won't have to be tablet-less for any length of time.
Mine has light bleed down the right side of the screen, and the ride side of the tablet appears to be slightly raised. I can literally push the glass flush against the underbody. So yes, I have the same problem.
It is weird, it just feels a bit loose on the right hand side.
One thing I did notice is that it appears the Touch Glass is attached to the Back Panel with a rubbery adhesive or a rubber "filter" type thing. It almost reminds me of a gasket or something. So maybe it was actually designed to have some give since you will always be touching and pressing on the glass. However, I would expect that rubbery adhesive was intended to let the screen move a little in as you push it, but not somewhat push the screen away from the Back Panel.
Mine creeks where the time/notifications are in the bottom right of the screen
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
Having the same issue here guys. Just noticed it last night-I bought mine from Office Depot and I went and exchanged it right away. I opened my new one and it has the same issue. From what I am reading here it looks like it's a wide-spread issue and almost everyone has it.
I was wondering the same thing-how can I glue it to the back panel so it doesn't move. Mine has it above the speaker and a little bit on the other side where the volume keys are.
Any ideas on how to fix it?
Thanks.
BrianMigs said:
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
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There is abthred in the general section on disassembling the Prime and they say not to heat up the unit since the screen isn't glued in it is dual tape of some sort. I am having the same issue and already exchanged mine-have the issue on the new unit too. Not sure if I should try to exchange it again...no fix yet, that I am aware of at least
Sent from my LG-P999 using xda premium
Ok, firstly I'll admit that I suffer from a certain level of OCD when it comes to phones. I ordered a GPE last week and was very impressed with the phone. The size is a bit large, but everything else, except for the camera, is phenomenal with this phone.
However, about one week after I got the phone, I noticed what can best be described as a smudge on the front lower right corner, about the radius of a quarter. Granted, since it is at the corner, the total size would be a quarter of a quarter. Anyway, it is usually hard to see it unless you run your finger over the area, whereby the spot becomes clearly visible. I don't know if it is a scratch on the screen protector, but I can't feel any texture and light doesn't seem to show any micro abrasions. It almost seems to be under the screen protector.
Anyway, the unit also had a weird creak on the back of the phone (pressing it in an area would make the phone creak), so I asked for a replacement unit. I got it yesterday and what do you know, the smudge is there on the new unit, too! So my question to other Z Ultra owners is whether this is a common thing and secondly, whether it is an issue with the screen protector only, not some damage to the screen.
The best way I can describe it is as if someone applied pressure on the corner leaving a mark. Again, it is really hard to see if the screen is clean, but becomes easily visible if you smudge the corner with your finger - a clearly visible quarter-circle will become visible if your phone is like mine. Thanks for your help. BTW, I'm going to keep my phone unless it turns out that the smudge is some kind of pressure damage.
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
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This.
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
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I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
jokrak said:
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
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Believe what you want to believe. Although I'm telling you its a used device...do you really think they'll thrash all units sent back and dispatch new ones every time someone RMA their phone. Anyways, the solution have been stated out for you, choose what floats your boat
LordManhattan said:
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
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I suppose that theory is as good as any. Nice device anyway. Thanks for the reply!
Yes you can hide it.
apply any screen protector on top. The sh!tty smudge will not visible any more.
Sorry to necro this old thread.
I just wanted to add that I have the exact same issue. Noticed it today while going to show someone it.
I've been babying the heck out of the phone to prevent this issue, but unfortunately my screen protector and case won't show up until a few days from now.
I'm hoping applying the screen protector over it is all I need to do.
I figured I'd post in this thread in case someone else also had this issue and was unaware of this common issue.
Smudge in up left corner
Hi.Just bought this phone and when i clean the screen from fingerprints i see a smudge or mark or whatever its called about 1 x 1 cm in the left up corner.Is it normal?
If you look carefully it seems to be from inside and it doesnt leave.You can see it better only when you pass over it with a towel while cleaning the screen.
Is it something with antistutter film?Warranty covers it?
Thanks in advance
I have it also, 1 day old phone. Hard to believe it is wear.
stewwmann said:
I have it also, 1 day old phone. Hard to believe it is wear.
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I found a solution. I returned the phone back to the shop i bought it, i took back my money and i just ordered it from another shop.
:laugh::silly:
Hello Everyone,
I did a search but I didn't see anyone else posting something about this, but it seems likes my display glass is starting to separate from my phone about halfway down the body. The glass is now a hair higher that the actual plastic body on the left and I can physically push it down and the screen actually shows a wave, like when pressing too hard on an LCD or touching a non-touchscreen. I was wondering if anyone else was having this issue?
I am trying to determine my best option for warranty service as I used the transfer the upgrade trick on VZW and don't want to throw up any red flags. I also want to keep my battery door because I have the wireless charging sticker on it.
GTiceman said:
Hello Everyone,
I did a search but I didn't see anyone else posting something about this, but it seems likes my display glass is starting to separate from my phone about halfway down the body. The glass is now a hair higher that the actual plastic body on the left and I can physically push it down and the screen actually shows a wave, like when pressing too hard on an LCD or touching a non-touchscreen. I was wondering if anyone else was having this issue?
I am trying to determine my best option for warranty service as I used the transfer the upgrade trick on VZW and don't want to throw up any red flags. I also want to keep my battery door because I have the wireless charging sticker on it.
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Well that's no good! Sorry to hear that, I've not seen anywhere online either where people are having that problem.
As far as your options go though... Not sure you have many. You can either pay someone to replace the screen, if it's repairable and you can find someone.... Or obviously you'd have to just go for the insurance... I'm curious, how would you throw up any red flags if in fact there is something as obviously detected as your screen? I've not done the " upgrade trick " myself so bear with me if that's a silly question.
Well I might be able to get replaced under Manufacturer Warranty as there are no signs of damage. I also do not have insurance on the phone.
I'm having the same problem, the middle left edge of my screen is lifting up (very slightly) as well. Light bleeds through the edge of the screen and the lcd changes color when I press with moderate pressure. I plan on contacting Verizon for warranty support tmrw.
So I spoke to VZW and they told me that the screen lifting off from the bezel is considered a physical defect rather than a manufacturers defect so it is not covered under warranty support. FWIW my phone has not sustained any major drops or any major damage at all...
Do you guys have the qi sticker on yours? Mine does and it's a really tight fit... I was thinking that maybe it could be pushing out the screen
My Verizon LG G3 screen is now separating from the midframe on both sides in the middle of each side. It is up about a 16th of an inch, can be pushed easily back down but doesn't stay. Light leaks from the edges.
Sent from my VS985 4G using Tapatalk
---------- Post added at 05:10 PM ---------- Previous post was at 04:27 PM ----------
I discovered I had a spare sd chip and spare sim stored under my battery. When I removed them both, reinstalled the battery and qi circle case, the light leaking was gone.
Looks like the G3 is pretty flexible and that the display is not glued down except at the corners. If you crowd it in the back, the display can bulge out the front of the frame. This doesn't mean its broken or defective, just tight.
Sent from my VS985 4G using Tapatalk
Same thing has happened here on the left hand side only. I must admit I decided to store a spare SIM under the battery and a day or so later noticed a raised edge on the left side of the screen. I immediately realised this must be the case and removed the spare SIM but now the left side it ever so slightly raised, I notice this most when using the phone in the dark/dark areas as light bleeds out along that raised edge.
I may try get a replacement but since this is the second thing that occurred with the LG G3 for me (first was cracked camera lens) I may just come to the conclusion the LG cant cut it against my old Galaxy S3, which is still going without fault all these years. Might just be eyeing up a new S6 sometime in the future.
Just coming here to say that this is also happening to my device, only on the left side, as well.
I am trying to activate the warranty to get it fixed.
TTSDA said:
Just coming here to say that this is also happening to my device, only on the left side, as well.
I am trying to activate the warranty to get it fixed.
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Me too.. Gonna see about getting it swapped
Did you guys bought your phone New from the store ? Like Verizon ?
This issues sound like the aftermarket LCD screens sold on eBay. I have bought 3 LCD screens from eBay. For the LG G2 twice and one for the G3. Once installed and a few uses on the phone, parts of the glass lifts up from the LCD and frame. That's cause they're high quality not genuine LG screens... They don't have the good loca glue on the screen.
I am experiencing the same problem. i only bought it in June 2015 and I don't know how that happened because I haven't even dropped it once.
I am thinking to claim the warranty. Because it seems like the glue has come off of it.
Yup. Mine is doing this too now... awesome! Left side as well. This is my 3rd G3 since July 2014 - I'm done with LG.
From what I've seen on other phones, the screen is often held on by some kind of adhesive. Considering this phone gets red hot if you do two things, like talk on the phone and try to web browse (like so hot it's hard to even hold), it probably slowly breaks down the adhesive holding the screen on.
My vs985 display lifts a bit in the middle along both sides, but only when I have a spare sim or sim adapter attached back there with the battery.
Doesn't take much.
Sent from my Nexus 6 using Tapatalk
i have this problem too in my phone screen...
ivann23 said:
i have this problem too in my phone screen...
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Same. Light leaks out the Sides
Sent from my LG-VS985 using Tapatalk
A solution would be a case that cover that area of the phone. for example:
http://www.amazon.com/G3-Case-Bastex-Heavy-Protective/dp/B00PIYNE7Y/ref=sr_1_12?s=wireless&ie=UTF8&qid=1448743612&sr=1-12&keywords=g3+case
It's that Wireless Charging unit in the cover that brings the display up. Notice how the bleeding disappears when you take the cover off.
If you're not big on wireless charging, I suggest you perform operations on your backcover and get that bump out of there.
My LG G3 seemed to be having the same problem as well. It has beeen lifting slightly on both of the long sides and if it is on i can look at the side of the phone and see light escaping from the display. I orginally thought the my screen was somehow bent, but out of curiousity i inspected the back on the phone. In that i found that somehow my battery seems to be pushing my display out of the midframe... When i take the battery out the screen returns to the midframe on its own. When i try to put the battery back in it pokes out slighlty then when i put it in completely the display pops back out slightly on both sides again. I dont know how to fix this issue but if someone could figure it out that would be appericated.
jncool101 said:
My LG G3 seemed to be having the same problem as well. It has beeen lifting slightly on both of the long sides and if it is on i can look at the side of the phone and see light escaping from the display. I orginally thought the my screen was somehow bent, but out of curiousity i inspected the back on the phone. In that i found that somehow my battery seems to be pushing my display out of the midframe... When i take the battery out the screen returns to the midframe on its own. When i try to put the battery back in it pokes out slighlty then when i put it in completely the display pops back out slightly on both sides again. I dont know how to fix this issue but if someone could figure it out that would be appericated.
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Have you tried a new battery? Is your battery swollen? Sometimes they get bloated when they go bad.
the official oneplus 5 screen protector is about 2mm too small and doesn't fix the phone all the way around. It's supposed to be "3D" so it would hug the screen all the way around, but ends up pushing up on all sides because of the shape of it causing bubbles. I've attached several pictures showing that the application of it is perfectly centered in the pictures of the home and ear speakers. there's also a black border all around the screen protector on all the non-screen parts which ens up actually cutting off a few pixels around the entire screen..... you can see it completely cuts off a '0' in the recorder app, and the app drawer's scroll bar is almost completely cut off as well....
I've contacted OnePlus support and they declined my rma claim stating the below:
Hello ___,
Thank you for contacting OnePlus. My name is Sydney and I am a Repair, Replacement and Return Specialist and we have received the RMA you had created for replacement.
Thank you for providing additional details about the issue for more context. After going thoroughly with the pictures provided, the issue with your screen protector may be the result of how it was applied. For this reason, this currently falls outside of our ability to process a return replacement. With this in mind, I have gone ahead and canceled your RMA.
Here are the steps on how you can apply a screen protector just click on this link:
https://www.youtube.com/watch?v=HLDqHjCWLLc
Please be advised that as per policy, we may not process returns/replacement in the event of "Defects or damages caused by misuse, neglect, physical damage, tampering, incorrect adjustment, normal wear, and tear or incorrect installation after purchase."
You may refer to our website's Privacy and Legal page under Return / Replacement @ https://oneplus.net/privacy-and-legal
Thank you for your cooperation and understanding.
Best Regards,
Sydney
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which is laughable.... not just for the fact that they refused to acknowledge the issue, but the video is really low quality and is for applying a plastic screen protector to the oneplus one........ gee thanks support...
Nomelas said:
the official oneplus 5 screen protector is about 2mm too small and doesn't fix the phone all the way around. It's supposed to be "3D" so it would hug the screen all the way around, but ends up pushing up on all sides because of the shape of it causing bubbles. I've attached several pictures showing that the application of it is perfectly centered in the pictures of the home and ear speakers. there's also a black border all around the screen protector on all the non-screen parts which ens up actually cutting off a few pixels around the entire screen..... you can see it completely cuts off a '0' in the recorder app, and the app drawer's scroll bar is almost completely cut off as well....
I've contacted OnePlus support and they declined my rma claim stating the below:
which is laughable.... not just for the fact that they refused to acknowledge the issue, but the video is really low quality and is for applying a plastic screen protector to the oneplus one........ gee thanks support...
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Thanks for the heads-up man! I was about to order it.
I installed mine yesterday. I also have the black parts cutting off the pixels on the sides..
I ordered a Nillkin today, hoping it will fit better.
Totally agree. Watched this video by @niijonodhg , saw it in his thread and it turned me off it totally! £18 for that crap? Bit disgraceful tbh. Purchased this Orzly one instead. Had it for my op3, and another video by the same guy said it was better then last year and he preferred it then the 3d glass one!
This was already known about and was shown in the video below...
It showed similar problems to their previous ones, namely when you're on the bootloader screen the protector cuts off some of the text because it's protruding onto the actual display area. He also showed the same problem as you @Nomelas, whereby the edges were not adhering properly.
I've got the Orzly protector (none of the cases I've ordered have arrived yet sadly) and it seems great (it does show fingerprints a little and there's a tiny bit of rainbowing), it's 2.5D rather than 3D, it also has a black border on it but it doesn't protrude onto the screen like the official one it also seems to be the favoured protector on the forums at the moment, here's a review of that one.
@niijonodhg (aka Absolutely Savage on YouTube) made these and is apparently doing a series of reviews, all very helpful
Here's the obligatory Orzly official application and test video:
They also show how well it works with a couple of the official cases.
I bought the original tgsp from OP.
I would not recommend that one.
Hard to apply without air on the sides/corners.(No dust)
And covers way too much of the screen!
Still trying to get my money back. As it is way too much for such a bad design.
If I keep the phone I will try to find a good replacement.
I honesly not sure why they are still selling them. Like most people in this thread already say. Orzly's TGSP does a much better job.
I have used same protector on OP3T and already installed to OP5 also.
Cutting couple pixels is said on product information. Im assuming you all readed it before ordering so you should know that. Also i dont have any bubbles, nice and clean installation without any issues so bubbles are user installation fault.
Comparing this to Orzly:
OP:
+ Adhesive on full screen part: its harder to install but really clear visiblity on screen, no gap between tgsp and screen and no oil slicks.
+ Really great oleophotic coating
+- Cutting off less than mm from both sides of screen. Its told on Oneplus website whem ordering (product information). Its so small that it dont bother me almost at all.
Orzly:
+ Dont cut as much as OP's own.
- Glue/adhesive only on edges which will cause small gap between screen and tgsp=not so clear visiblity as it would be if adhesive would been full screen. Also big possiblity for oil slicks. Also possiblity to pull of easier.
- Bad oleophotic coating
Sent from my OnePlus5 using XDA Labs
I got it in the bundle with the case, ear buds and 150mm extra dash cable (but no extra adapter....) and while it was basically free, I'm still pissed at the false advertising.... why would they sell a defective product? its a clear rip off. They probably made them all and by then it was too late so now they're trying to get rid of them, greasy imo.....
If it wasn't for this one (major) flaw, I'd say it would have been an amazing screen protector. I'll probably still use it until it scratches or breaks then get that orzly one.
EDIT: also, I'm pretty positive that disclaimer was NOT there when I ordered my phone on the 20th:
Disclaimer
To ensure the curved screen protector offers optimal protection while maintaining the sleek look of the OnePlus 5, the colored border extends over the edges of the display by approximately 0.9 mm.
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Nomelas said:
I got it in the bundle with the case, ear buds and 150mm extra dash cable (but no extra adapter....) and while it was basically free, I'm still pissed at the false advertising.... why would they sell a defective product? its a clear rip off. They probably made them all and by then it was too late so now they're trying to get rid of them, greasy imo.....
If it wasn't for this one (major) flaw, I'd say it would have been an amazing screen protector. I'll probably still use it until it scratches or breaks then get that orzly one.
EDIT: also, I'm pretty positive that disclaimer was NOT there when I ordered my phone on the 20th:
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Disclaimer was there same time when sales started. How i know? I ordered exactly same package than you!
Tell me how it's defective product? Because you messed up installation and got bubbles? That dont make product defective. Cut off is intentional, otherwise they wouldnt manage to do full adhesive, only side ones which is bad.
Sent from my OnePlus5 using XDA Labs
zige said:
Disclaimer was there same time when sales started. How i know? I ordered exactly same package than you!
Tell me how it's defective product? Because you messed up installation and got bubbles? That dont make product defective. Cut off is intentional, otherwise they wouldnt manage to do full adhesive, only side ones which is bad.
Sent from my OnePlus5 using XDA Labs
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yeah I guess I lack the Doctor Strange ability to bend reality... my bad.
On another note, it's funny how a 3rd party can make a better fitting screen protector. I'll definitely be getting the Orzly.
And for the price, you'd think OnePlus would put a bit more R&D into it, like using a ruler.
Nomelas said:
yeah I guess I lack the Doctor Strange ability to bend reality... my bad.
On another note, it's funny how a 3rd party can make a better fitting screen protector. I'll definitely be getting the Orzly.
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Funny how you are crying how defective product is and when you are asked what makes product defective you answer with some stupid comments. For me it looks now like its defective because you messed installation and you didnt read disclaimer when you ordered.
You are free to buy what ever you want. My opinion is Orzly isnt better that OP's own, your opinion is that it is better and im fine with that.
Sent from my OnePlus5 using XDA Labs
zige said:
Funny how you are crying how defective product is and when you are asked what makes product defective you answer with some stupid comments. For me it looks now like its defective because you messed installation and you didnt read disclaimer when you ordered.
You are free to buy what ever you want. My opinion is Orzly isnt better that OP's own, your opinion is that it is better and im fine with that.
Sent from my OnePlus5 using XDA Labs
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that, or watch the videos posted in this thread. I'll link them again in case you missed them: https://www.youtube.com/watch?v=U0hCirgar1g & https://www.youtube.com/watch?v=FxrHEIZ1alw
you can even see in this video that he has the EXACT same bubbles on the right side: https://www.youtube.com/watch?v=8HGNn5lhCy8
Also, the disclaimer is a cop out for the design flaw fyi.
Nomelas said:
that, or watch the videos posted in this thread. I'll link them again in case you missed them:
&
you can even see in this video that he has the EXACT same bubbles on the right side:
Also, the disclaimer is a cop out for the design flaw fyi.
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I have seen all of videos but still dont see anything which would show about defective product. Maybe your piece was. Mine is just perfect without any bubbles.
It isnt design flaw, it was meaned to be like that because you wouldnt get full adhesive without it. It they would leave that area clear it would been look ugly because of halo and people would start cry. They choosed to not use "glue on sides" method as they even know that method is bad and screen wouldnt be as clear as without protector or with full adhesive screen protectors.
Sent from my OnePlus5 using XDA Labs
zige said:
I have seen all of videos but still dont see anything which would show about defective product. Maybe your piece was. Mine is just perfect without any bubbles.
It isnt design flaw, it was meaned to be like that because you wouldnt get full adhesive without it. It they would leave that area clear it would been look ugly because of halo and people would start cry. They choosed to not use "glue on sides" method as they even know that method is bad and screen wouldnt be as clear as without protector or with full adhesive screen protectors.
Sent from my OnePlus5 using XDA Labs
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translation: design FLAW - who would willingly want something that limits the use of any parts of their screen? think about it for a second.
Nomelas said:
translation: design FLAW - who would willingly want something that limits the use of any parts of their screen? think about it for a second.
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Well if i would need to choose between these:
1. Full adhesive: Drawback it will cut off your screen about 0,3mm per side but you have really clear view of your screen and no gap.
2. Side glues: No screen cut off, but gap between screen snd tgsp and because of that not that clear view either.
I would definetely choose option 1. They didnt have options if they wanted full adhesive.
Cut-off is so small that it wont even bother me and many other user as almost all apps has gapps on side before real content shows. Ofcourse i would like without cut-off but it dont bother me and i still prefer OP's official because of full adhesive and best oleophotic coating i have seen.
BTW, Orzly for OP3/3T had cut-off too. It was only like 0.1mm from both sides but it still was cut-off. And im almost sure they still have it, especially when OP5 is littlebit smaller than 3T was.
Sent from my OnePlus5 using XDA Labs
zige said:
Well if i would need to choose between these:
1. Full adhesive: Drawback it will cut off your screen about 0,3mm per side but you have really clear view of your screen and no gap.
2. Side glues: No screen cut off, but gap between screen snd tgsp and because of that not that clear view either.
I would definetely choose option 1. They didnt have options if they wanted full adhesive.
Cut-off is so small that it wont even bother me and many other user as almost all apps has gapps on side before real content shows. Ofcourse i would like without cut-off but it dont bother me and i still prefer OP's official because of full adhesive and best oleophotic coating i have seen.
BTW, Orzly for OP3/3T had cut-off too. It was only like 0.1mm from both sides but it still was cut-off. And im almost sure they still have it, especially when OP5 is littlebit smaller than 3T was.
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It's more like 0.9mm on EACH side which is very significant actually if you consider 401 ppi on the screen meaning you get almost 30 pixels cut off from each line from left to right. Factor in the height of 1920 pixels you lose 57,600 total pixels on your phone. Now, take into account there's a total of 2,073,600 pixels on the screen, you actually lose close to 3% of your total screen behind unnecessary screen protector bezels.
Hell, I'd gladly take 0.1mm over 0.9mm
Fought with oneplus and they now approved my claim for a replacement. Seems they at least acknowledge the issue but I doubt a replacement will solve anything. We'll see when I get it I guess.
Nomelas said:
Fought with oneplus and they now approved my claim for a replacement. Seems they at least acknowledge the issue but I doubt a replacement will solve anything. We'll see when I get it I guess.
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good for you. I am in the process of fighting with them too because after my flawless installation, there began to accumulate dust under where the proximity sensor is. They told me its my fault because there was dust underneath before i installed it. wtf.
i have never dealt with such inept customer "support" I tweeted, chatted, emailed and called them today and supposedly a supervisor is reviewing my claim.
I have not taken it off yet, because despite its flaws, it adheres to (almost) the whole screen, and while i have orzly waiting, i cant stand the rainbow oil slick due to the lack of complete adhesive.
byt3b0mb said:
good for you. I am in the process of fighting with them too because after my flawless installation, there began to accumulate dust under where the proximity sensor is. They told me its my fault because there was dust underneath before i installed it. wtf.
i have never dealt with such inept customer "support" I tweeted, chatted, emailed and called them today and supposedly a supervisor is reviewing my claim.
I have not taken it off yet, because despite its flaws, it adheres to (almost) the whole screen, and while i have orzly waiting, i cant stand the rainbow oil slick due to the lack of complete adhesive.
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That also is happening to me. I'm going to hold onto the replacement and I bought the orzly to try out. We'll see which is better. Either way I'll have one extra of each after replacing this one.