[Q] Kies Problem!!! - Galaxy S II Q&A, Help & Troubleshooting

Hi Guys, I have a problem with Kies!!!
when i connect my phone to the computer via usb, and run the Kies, the kies said that "reconnect the device in samsung kies ( pc studio mode ). Current connection mode not supported by kies."
before that problem i update normally my phone without any problem to 2.3.5, and my phone i not rooted or something.
what can i do to solve that thing with kies software?!?!!?
Thanks

frixosmjoker said:
Hi Guys, I have a problem with Kies!!!
when i connect my phone to the computer via usb, and run the Kies, the kies said that "reconnect the device in samsung kies ( pc studio mode ). Current connection mode not supported by kies."
before that problem i update normally my phone without any problem to 2.3.5, and my phone i not rooted or something.
what can i do to solve that thing with kies software?!?!!?
Thanks
Click to expand...
Click to collapse
Hey,
I'm not sure which Version has which option so...
It's listening like u set some option under "settings>USB connection"
If it's like I think, u have to put there the point "Kies" or "pc studio".
(But the new Version have this as default and u have to select mastorage if u want to use as it....)
So check this settings and if all is fine (or u can't choose anything than "connect mastorage") reinstall Kies and try again.
CHEERS

Turn USB mass storage mode off then reboot phone and connect to KIES with Samsung cable .
jje

Hannibal226 said:
Hey,
I'm not sure which Version has which option so...
It's listening like u set some option under "settings>USB connection"
If it's like I think, u have to put there the point "Kies" or "pc studio".
(But the new Version have this as default and u have to select mastorage if u want to use as it....)
So check this settings and if all is fine (or u can't choose anything than "connect mastorage") reinstall Kies and try again.
CHEERS
Click to expand...
Click to collapse
i don't those things "setting - usb connection" i only have usb utilities, and when i go inside of this is usb mass storage which is something differend!!!
and i can not find anywhere the pc studio mode in the device

JJEgan said:
Turn USB mass storage mode off then reboot phone and connect to KIES with Samsung cable .
jje
Click to expand...
Click to collapse
No mate it didn't work!!!

Related

[Q] Can't connect to Kies - Connection mode not Supported

My phone does not connect to Samsung Kies via USB. I get the message:
"Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies."
How do I put this phone into Samsung Kies Mode?
It was doing this when I first got my phone then the other day it suddenly started working perfectly somehow, now I am getting this message again.
EDIT: [Solved] You have to disable USB debugging mode in order to connect to Kies.
Easy way turn phone off turn phone on fire up Kies then connect phone .
jje
Thanks, but I already tried that a couple of times...
turn off your USB debugging then close all running apps using task manager.
it will work then, Rumble
Thanks, worked right away!
BoogWeed said:
Thanks, worked right away!
Click to expand...
Click to collapse
Thanks from me too!
I had this trouble.. fixed it by moving the usb cable from the front ports to the rear USB ports of my box
faced the same problem ,, Galaxy S1 couldnot recognized by Kies , i used to go to setting->wirless and Network->usb setting ->change to kies
and make sure USB Debugging is checked
cheers
Ammar Ayed
I had the same problem for days with my desktop running vista 32. I must have removed and reinstalled kies and/or the samsung drivers in every permutation possible. Finally got it working by using a 2nd PC, my laptop. I installed kies on the laptop (also vista 32) and the connection worked on the first shot, so then I went back to my desktop and updated all the drivers for my SGS2 manually. When windows asked for a path to search for my drivers, I pointed it to the laptop's C drive inside of the Windows\System32 folder. The desktop apparently grabbed whatever the best drivers were from the laptop and I was off and running.
BoogWeed said:
My phone does not connect to Samsung Kies via USB. I get the message:
"Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies."
How do I put this phone into Samsung Kies Mode?
It was doing this when I first got my phone then the other day it suddenly started working perfectly somehow, now I am getting this message again.
EDIT: [Solved] You have to disable USB debugging mode in order to connect to Kies.
Click to expand...
Click to collapse
Settings->wireless and network->USB Settings and enable the Samasung Kies..
So dumb that we have to search and find options our self..Samsung is too stupid to provide the detailed explanation of issues and solutions...!
Rumble6059 said:
turn off your USB debugging then close all running apps using task manager.
it will work then, Rumble
Click to expand...
Click to collapse
I had this issue and Rumble6059 solution worked instantly.
There was no "thanks" option so just thought I would say thanks instead.
reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
So dumb that we have to search and find options our self..Samsung is too stupid to provide the detailed explanation of issues and solutions...!
Click to expand...
Click to collapse
I do not have an option anywhere to enable kies on my phone running checkrom revolution 2.0 and hardcore speedmod kernel
equlizer said:
I do not have an option anywhere to enable kies on my phone running checkrom revolution 2.0 and hardcore speedmod kernel
Click to expand...
Click to collapse
I have a Samsung Galaxy S from Bell and do not have this option either.
Also, Kies only sees the device when the USB debugging is turned on but gives the "Reconnect the device in Samsung Kies (PC Studio) mode. ..."
So far, no luck and I'm stumped.
I've tried:
Rebooting laptop after Kies install
Disabling Symantic firewall
Rebooting phone
Connecting when phone is turned off - Kies does not see the device
Connecting with USB debugging turned off - Kies does not see the device
Verified that no apps are running (but a number of services are running)
Kies connection troubleshooting which reinstalls the drivers (this takes a LONG time!)
Details:
Model number: GT-I9000M
Firmware version: 2.1-update1
Baseband version: I9000UGJH2
Kernel version: 2.6.29 [email protected] #2
Build number: ECLAIR.UGJH2
Kies version: 2.1.0.11095_121
______________________________________________________________________
UPDATE:
On my model, the Kies option is buried down Settings->About Phone->USB Settings->Samsung Kies.
Turning this on did the trick after some "twiddling" (turning on off, backing out and in and watching Kies/Windoze update the drivers).
I seem to be good-to-go. Hope this helps others.
Cheers!
I don't see the Thank You button under your Post, so Thank you very much, it worked like a charm!!!!
Can't imagine that i faced this problem with my SG2 and the solution was simpler than i would think, i just changed the USB port where i connected my SG2; i.e. try to connect from another port.
I've tried all this and nothing works. It some times says connecting device but never does.
I have USB debugging off, tried turn on/off method. My phone is on 2.3.3 and I want to update it.
The phone has a picture of a USB and says connected. Says "press the home key to quit Samsung Kies"
Says MTP Application at the top.
This is all I get...
Second picture with error is what I got as I was typing this message.
I also get a pop-up saying Activating USB mode will deactivate BT, continue? Should I hit yes or no. I tried both and nothing works.
I'm on 2.3.4
I9100XXKI1
EDIT: after pulling the battery for 100th time it worked.
CANNOT CONNECT MY Galaxy Sii in Kies
reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
QUOTE]
I don't have any "enable Samsunkg Kies" option on USB Settings..... does anyone knows how to solve my problem.
I alredy selected debbug, and then deselected, restarted the phone, and everything, and goes on stating "reconnect your device in Samsung Kies (PC Studio) mode. Current connection not supported by Kies".
How can I solve this problem??
Thanks to all for you hepl
Click to expand...
Click to collapse
suprodan said:
reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
QUOTE]
I don't have any "enable Samsunkg Kies" option on USB Settings..... does anyone knows how to solve my problem.
I alredy selected debbug, and then deselected, restarted the phone, and everything, and goes on stating "reconnect your device in Samsung Kies (PC Studio) mode. Current connection not supported by Kies".
How can I solve this problem??
Thanks to all for you hepl
Click to expand...
Click to collapse
Turn debug [settings->applications->development->debug] feature off...
and connect your mobile ..
Click to expand...
Click to collapse
Can't connect to Kies - Connection mode not Supported
I already have debbuging off. and still no way to connect to Kies.
Any idea how to solve it??
Thanks!

[Q] Please help: Kies not connecting...

Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.

Connection to PC doesn't work

Hi, I have big problem with my phone. First, it is not problem with MTP driver! My computer dont recognize connected phone. When I connect phone to PC, phone start recharging and Initializing MTP, but PC doesnt do *TDN* sound. When I connect flash disk trough USB OTG to my phone - it work. Other Samsung connect to my PC works good. I can't connect phone in "USB mass storage" - doesn't work. So I think, it is software problem in phone.
I tried:
Instaling a lot of roms (only in CWM recovery), pull up battery for a few minutes, format memories, restore my efs file ( I had copy efs file), manualy instal kernel, tried USB debugging ON/OFF, instal manualy MTP driver, uninstal/instal kies
Sorry for my english, isn't good
Reads like you do not have Kies installed and no USB drivers for the phone .
If that does not work clean USB port only connect to a mainboard USB port .
Fails = service centre .
Restore to stock first and reset custom rom counter or it will be no longer under warranty .
jje
try with other pc to make sure is your phone problem..
or try samsung kies air if you using a laptop..
i install kies and get all the driver to enable me connect usb storage
First of all you MUST have samsung Kies just for the drivers of your phone.
Try install kies...
No need to install the complete package if you only need to use the phone as a mass storage device here is the link to download drivers directly
http://drivers.softpedia.com/get/MOBILES/Samsung/SAMSUNG-USB-Driver-1480.shtml
digi_fort said:
No need to install the complete package if you only need to use the phone as a mass storage device here is the link to download drivers directly
http://drivers.softpedia.com/get/MOBILES/Samsung/SAMSUNG-USB-Driver-1480.shtml
Click to expand...
Click to collapse
I'd question that this is a "direct" link. I've tried clicking just about every link on the page and all I can get it to download is some other bloatware/adware. There doesn't seem to be a working link to the Samsung USB driver on this page
itm said:
I'd question that this is a "direct" link. I've tried clicking just about every link on the page and all I can get it to download is some other bloatware/adware. There doesn't seem to be a working link to the Samsung USB driver on this page
Click to expand...
Click to collapse
Use the thread of SamHaLeKe: http://forum.xda-developers.com/showthread.php?t=961956
It provides a link to an USB driver installer (brown 'Download' text).

Cannot connect to MTP

Hi all,
When i connect my sgs2 to my windows 7 computer the phone says "MTP Connected" but nothing happens on my computer.
I reinstalled the stock rom from samfirmware.com.
What can be the problem ?
Thanks
mikeyv said:
Hi all,
When i connect my sgs2 to my windows 7 computer the phone says "MTP Connected" but nothing happens on my computer.
I reinstalled the stock rom from samfirmware.com.
What can be the problem ?
No search ???? MTP
Samfirmware problem ???
No USB drivers on PC ???
No Kies on PC ???
jje
Click to expand...
Click to collapse
I had the same problem with CM7 Rom that's why i reinstalled stock rom.
But few days ago everything worked ok.
Usb-debug on?
0815simon said:
Usb-debug on?
Click to expand...
Click to collapse
yes, everything is ok but somehow my ( and other ) computer cannot detect the phone
You need to turn off the usb debugging if you want to connect the phone to the Kies on PC. If it won't connect, check if you have windows media player 11 installed? It looks like Kies uses something from that program - I was able to fix the connection by installing the WMP11 for XP...
I am using windows 7.
New issue, even when removing usb cable, the battery status is "Charging"
hmmm, USB completely not working anymore ( hard to charge, remove battery for some time then boot, USB only charging no MTP )

[Q] GS3 not getting connected to the pc (xp)

Hello everyone
well... first of all i am not new to android , i have tried all the tricks in the book to get my galaxy s 3 connected to my pc , in mass storage mode.. but all my efforts have resulted in failures . i can use the usb teetering but surprisingly i can not get it to mass storage mode..
1)i have installed the required drivers
2)i have also installed kies ( it keeps saying connecting forever)
3) i wipe the cache in recovery and tried but still no luck
4) rebooted the pc many times but no use
5)the usb debugging is unticked
next i m going to root my device and then use a 3rd party sd mount app, but is there any other option you people could suggest me to try ???
Turn off USB Debugging .
Turn off phone .
Install latest Kies .
Reboot computer .
Power on phone and connect using Samsung USB cable to a main board USB port ..
Let windows find the USB drivers .
Then start KIES .
Other choice is to remove all USB drivers from the port you are using .
jje
devabhishek said:
Hello everyone
well... first of all i am not new to android , i have tried all the tricks in the book to get my galaxy s 3 connected to my pc , in mass storage mode.. but all my efforts have resulted in failures . i can use the usb teetering but surprisingly i can not get it to mass storage mode..
1)i have installed the required drivers
2)i have also installed kies ( it keeps saying connecting forever)
3) i wipe the cache in recovery and tried but still no luck
4) rebooted the pc many times but no use
5)the usb debugging is unticked
next i m going to root my device and then use a 3rd party sd mount app, but is there any other option you people could suggest me to try ???
Click to expand...
Click to collapse
from everything i have read so far about the phone the S3 doesnt support usb mass storage mode out of the box. but there is an app that you can download from the themes and app section that will let you connect your phone to the pc in mass storage mode.
http://forum.xda-developers.com/showthread.php?t=1711009
k786 said:
from everything i have read so far about the phone the S3 doesnt support usb mass storage mode out of the box. but there is an app that you can download from the themes and app section that will let you connect your phone to the pc in mass storage mode.
http://forum.xda-developers.com/showthread.php?t=1711009
Click to expand...
Click to collapse
thanks for your reply friend,
but after researching a lot i found a few solutions...
here is one
install kies, and after installing kies also install this exe (Microsoft_User-Mode_Driver_Framework_Install-v1.0-WinXP)
this solution helped many people connect their devices.. but i still couldnt connect it
then finally i had to use my friends laptop with win 7 .. and it was connected
I am guessing you run quite an old version of XP... on my friends pc, the phone was recognised but I couldn't transfer files,
Mpf mode isn't supported on old xp versions, you gotta get yourself the driver
Sent from my GT-I9300 using xda premium
Try this:
http://forum.xda-developers.com/showthread.php?p=33067959
Brilliant post six months after the event .
jje
JJEgan said:
Brilliant post six months after the event .
jje
Click to expand...
Click to collapse
Every Developer out here started out as a noob ,:good:

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