[Q] Can't connect to Kies - Connection mode not Supported - Galaxy S II Q&A, Help & Troubleshooting

My phone does not connect to Samsung Kies via USB. I get the message:
"Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies."
How do I put this phone into Samsung Kies Mode?
It was doing this when I first got my phone then the other day it suddenly started working perfectly somehow, now I am getting this message again.
EDIT: [Solved] You have to disable USB debugging mode in order to connect to Kies.

Easy way turn phone off turn phone on fire up Kies then connect phone .
jje

Thanks, but I already tried that a couple of times...

turn off your USB debugging then close all running apps using task manager.
it will work then, Rumble

Thanks, worked right away!

BoogWeed said:
Thanks, worked right away!
Click to expand...
Click to collapse
Thanks from me too!

I had this trouble.. fixed it by moving the usb cable from the front ports to the rear USB ports of my box

faced the same problem ,, Galaxy S1 couldnot recognized by Kies , i used to go to setting->wirless and Network->usb setting ->change to kies
and make sure USB Debugging is checked
cheers
Ammar Ayed

I had the same problem for days with my desktop running vista 32. I must have removed and reinstalled kies and/or the samsung drivers in every permutation possible. Finally got it working by using a 2nd PC, my laptop. I installed kies on the laptop (also vista 32) and the connection worked on the first shot, so then I went back to my desktop and updated all the drivers for my SGS2 manually. When windows asked for a path to search for my drivers, I pointed it to the laptop's C drive inside of the Windows\System32 folder. The desktop apparently grabbed whatever the best drivers were from the laptop and I was off and running.

BoogWeed said:
My phone does not connect to Samsung Kies via USB. I get the message:
"Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies."
How do I put this phone into Samsung Kies Mode?
It was doing this when I first got my phone then the other day it suddenly started working perfectly somehow, now I am getting this message again.
EDIT: [Solved] You have to disable USB debugging mode in order to connect to Kies.
Click to expand...
Click to collapse
Settings->wireless and network->USB Settings and enable the Samasung Kies..
So dumb that we have to search and find options our self..Samsung is too stupid to provide the detailed explanation of issues and solutions...!

Rumble6059 said:
turn off your USB debugging then close all running apps using task manager.
it will work then, Rumble
Click to expand...
Click to collapse
I had this issue and Rumble6059 solution worked instantly.
There was no "thanks" option so just thought I would say thanks instead.

reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
So dumb that we have to search and find options our self..Samsung is too stupid to provide the detailed explanation of issues and solutions...!
Click to expand...
Click to collapse
I do not have an option anywhere to enable kies on my phone running checkrom revolution 2.0 and hardcore speedmod kernel

equlizer said:
I do not have an option anywhere to enable kies on my phone running checkrom revolution 2.0 and hardcore speedmod kernel
Click to expand...
Click to collapse
I have a Samsung Galaxy S from Bell and do not have this option either.
Also, Kies only sees the device when the USB debugging is turned on but gives the "Reconnect the device in Samsung Kies (PC Studio) mode. ..."
So far, no luck and I'm stumped.
I've tried:
Rebooting laptop after Kies install
Disabling Symantic firewall
Rebooting phone
Connecting when phone is turned off - Kies does not see the device
Connecting with USB debugging turned off - Kies does not see the device
Verified that no apps are running (but a number of services are running)
Kies connection troubleshooting which reinstalls the drivers (this takes a LONG time!)
Details:
Model number: GT-I9000M
Firmware version: 2.1-update1
Baseband version: I9000UGJH2
Kernel version: 2.6.29 [email protected] #2
Build number: ECLAIR.UGJH2
Kies version: 2.1.0.11095_121
______________________________________________________________________
UPDATE:
On my model, the Kies option is buried down Settings->About Phone->USB Settings->Samsung Kies.
Turning this on did the trick after some "twiddling" (turning on off, backing out and in and watching Kies/Windoze update the drivers).
I seem to be good-to-go. Hope this helps others.
Cheers!

I don't see the Thank You button under your Post, so Thank you very much, it worked like a charm!!!!

Can't imagine that i faced this problem with my SG2 and the solution was simpler than i would think, i just changed the USB port where i connected my SG2; i.e. try to connect from another port.

I've tried all this and nothing works. It some times says connecting device but never does.
I have USB debugging off, tried turn on/off method. My phone is on 2.3.3 and I want to update it.
The phone has a picture of a USB and says connected. Says "press the home key to quit Samsung Kies"
Says MTP Application at the top.

This is all I get...
Second picture with error is what I got as I was typing this message.
I also get a pop-up saying Activating USB mode will deactivate BT, continue? Should I hit yes or no. I tried both and nothing works.
I'm on 2.3.4
I9100XXKI1
EDIT: after pulling the battery for 100th time it worked.

CANNOT CONNECT MY Galaxy Sii in Kies
reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
QUOTE]
I don't have any "enable Samsunkg Kies" option on USB Settings..... does anyone knows how to solve my problem.
I alredy selected debbug, and then deselected, restarted the phone, and everything, and goes on stating "reconnect your device in Samsung Kies (PC Studio) mode. Current connection not supported by Kies".
How can I solve this problem??
Thanks to all for you hepl
Click to expand...
Click to collapse

suprodan said:
reddykcn said:
Settings->wireless and network->USB Settings and enable the Samasung Kies..
QUOTE]
I don't have any "enable Samsunkg Kies" option on USB Settings..... does anyone knows how to solve my problem.
I alredy selected debbug, and then deselected, restarted the phone, and everything, and goes on stating "reconnect your device in Samsung Kies (PC Studio) mode. Current connection not supported by Kies".
How can I solve this problem??
Thanks to all for you hepl
Click to expand...
Click to collapse
Turn debug [settings->applications->development->debug] feature off...
and connect your mobile ..
Click to expand...
Click to collapse

Can't connect to Kies - Connection mode not Supported
I already have debbuging off. and still no way to connect to Kies.
Any idea how to solve it??
Thanks!

Related

[Q] USB debugging cannot be disabled

Hi.
Just bought Galaxy Ace for my daughter and faced with the same problem. it's at official 2.3.3 firmware, and each time i connect it to PC via USB - it enables the USB debugging. I tried disabling it in Settings->Application->Development when phone is disconnected - no luck.
Strange, but i don't see a "USB connection" option in Settings->Wireless and networks... it's there on my Galaxy S thou... May it be an issue with Ace's official firmware?
Update: flashed VillainROM-1.0 and still having same problem.
korvin1980 said:
Hi.
Just bought Galaxy Ace for my daughter and faced with the same problem. it's at official 2.3.3 firmware, and each time i connect it to PC via USB - it enables the USB debugging. I tried disabling it in Settings->Application->Development when phone is disconnected - no luck.
Strange, but i don't see a "USB connection" option in Settings->Wireless and networks... it's there on my Galaxy S thou... May it be an issue with Ace's official firmware?
Update: flashed VillainROM-1.0 and still having same problem.
Click to expand...
Click to collapse
It's in Settings > Applications > Development .
Sent from my Ultima Weapon using XDA App
EmoBoiix3 said:
It's in Settings > Applications > Development .
Click to expand...
Click to collapse
There's only a "USB Debugging" option, which, being disabled, gets automatically enabled again each time i connect the phone to a USB cable.
So what is the problem if it's enable? And Ace don't have "USB connection" option in Settings
Sorry, I thought it's obvious: with USB debugging always enabled - I've no possibility to connect the phone to PC as a disk storage or to connect it to Kies/PC_Suite
learn to know your phone
korvin1980 said:
Sorry, I thought it's obvious: with USB debugging always enabled - I've no possibility to connect the phone to PC as a disk storage or to connect it to Kies/PC_Suite
Click to expand...
Click to collapse
NO, is not obvious. USB debuggins doesn't botter your usb connection at all since you hace to activate the disk storage after you connect your SGA. Look on status, there's a message that tells you that you have to click there to activate mass storage. And on the other hand, KIES recognizes SGA after a few minutes, just wait a little longer.
i have the same problem. mass storage only works if you have the samsung drivers installed. if you connect the phone to a different PC that dosent have the samsung drivers it will not recognize it. if you disable Debugging so that the computer would detect it as a mass storage, once you connect it, it automatically enables debugging again. if you disable it while connected, it goes back on automatically.
i'm running 2.2.6 but i've always had this problem since 2.2
using windows 7
anyone can help?
USB mass storage worked fine for me on multiple computers without the drivers installed and with debugging on. There is no reason why either of those things would influence your connection. The problem is far more likely to be with either your computers settings or your usb hardware.
i tried on a few different computers, same problem. i guess i'm stuck :/
thanks anyway
dali47 said:
i tried on a few different computers, same problem. i guess i'm stuck :/
thanks anyway
Click to expand...
Click to collapse
Windows XP is fine. Windows 7 is very fussy: m.androidcentral.com/android-101-copy-files-your-storage-card-windows

[Q] Please help: Kies not connecting...

Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.

[Q] Kies Problem!!!

Hi Guys, I have a problem with Kies!!!
when i connect my phone to the computer via usb, and run the Kies, the kies said that "reconnect the device in samsung kies ( pc studio mode ). Current connection mode not supported by kies."
before that problem i update normally my phone without any problem to 2.3.5, and my phone i not rooted or something.
what can i do to solve that thing with kies software?!?!!?
Thanks
frixosmjoker said:
Hi Guys, I have a problem with Kies!!!
when i connect my phone to the computer via usb, and run the Kies, the kies said that "reconnect the device in samsung kies ( pc studio mode ). Current connection mode not supported by kies."
before that problem i update normally my phone without any problem to 2.3.5, and my phone i not rooted or something.
what can i do to solve that thing with kies software?!?!!?
Thanks
Click to expand...
Click to collapse
Hey,
I'm not sure which Version has which option so...
It's listening like u set some option under "settings>USB connection"
If it's like I think, u have to put there the point "Kies" or "pc studio".
(But the new Version have this as default and u have to select mastorage if u want to use as it....)
So check this settings and if all is fine (or u can't choose anything than "connect mastorage") reinstall Kies and try again.
CHEERS
Turn USB mass storage mode off then reboot phone and connect to KIES with Samsung cable .
jje
Hannibal226 said:
Hey,
I'm not sure which Version has which option so...
It's listening like u set some option under "settings>USB connection"
If it's like I think, u have to put there the point "Kies" or "pc studio".
(But the new Version have this as default and u have to select mastorage if u want to use as it....)
So check this settings and if all is fine (or u can't choose anything than "connect mastorage") reinstall Kies and try again.
CHEERS
Click to expand...
Click to collapse
i don't those things "setting - usb connection" i only have usb utilities, and when i go inside of this is usb mass storage which is something differend!!!
and i can not find anywhere the pc studio mode in the device
JJEgan said:
Turn USB mass storage mode off then reboot phone and connect to KIES with Samsung cable .
jje
Click to expand...
Click to collapse
No mate it didn't work!!!

Not able to connect samsung galaxy s2 continiously with kies software

I really need your help on this.i tried to upgrade my samsung galaxy s2 2.3.6 from 2.3.3.but as i
connect my phone to kies it automatically disconnects from pc . i have changed setting from phone such
as usb debugging mode also but still not able to connect my phone continiously to kies software.
please provide solution on this issue
Uninstall Kies, reboot PC, reinstall Kies, reboot PC, try again.
h5143 said:
I really need your help on this.i tried to upgrade my samsung galaxy s2 2.3.6 from 2.3.3.but as i
connect my phone to kies it automatically disconnects from pc . i have changed setting from phone such
as usb debugging mode also but still not able to connect my phone continiously to kies software.
please provide solution on this issue
Click to expand...
Click to collapse
Fails try turning off Firewall and AV .Masker sure its Samsung USB cable and connected to a mainboard usb port .
jje
Had same problem tried chamging drivers, reinstaling keis, debug mode and so on. After doing all those things i tried factory reseting my phone and it worked, no probs conecting to keis, try it maybe it helps u too.
Sent from my GT-I9100 using XDA App

Unable to Connect to Samsung Kies App

Hi All,
I have recently got a new Galaxy S2 on VF UK and when I try and connect it to the Kies application, I keep getting the error message;
Reconnect the devise in Samsung Kies (PC Studio) Mode.
Current connection mode is not supported by Kies.
I have tried using the debug mode and does not resolve the issue.
Anyone else having the issue?
Cheers,
Dave.
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Mario387 said:
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Click to expand...
Click to collapse
Hi Mario387,
Thank you for your advise but I have tried what you have suggested and still having the same issue.
I don't think that I have set my devise to be a USB devise - how do I tell if I have it in the right mode?
Under the phoneutil the usb mode is PDA (*#7284#)
Any advise would be deeply appreciated
Cheers,
Dave.
try to turn off phone
take the battery off then put it back
reinstall kies
after installing kies connect usb wire at the main usb hub
then connect it to your phone
then turn it on.. hope it helps
Tried to connect it, drag down the pullbar, then clicking on the mtp-thingy. And then click "enable usb storage" ?

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