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The title says it all. The device refuses to charge or detect my charger. I am not sure what to do or if anything can even be done.
What would the "next step" be?
Is the liight on the charger on?
Is there 12V on the charge plug?
If yes, send it back.
The answer to both of those is yes.
My next question is how much would it cost to get it fixed by Viewsonic (a rough estimate)? I only ask because my warranty is shot due to me flashing Vegan 5b.
I called viewsonic and as it turns out they cannot fix devices that have been flashed.
So, unfortunately I have a brick that will not charge.
If you have any charge left, I would nvflash it and get it back the original firmware and kernel. It's really not difficult to do. Then I'd send it in for warranty repair.
That's a good idea, but my device has enough charge to turn on for only one minute.
Not enough time to reflash the original firmware and kernel. I was unaware that it wouldn't charge until it refused to light up.
Will it run with the plug in?
I tried this and it seems to work. Plug the power supply into the Gtab with it powered off. Hit the right side of the tablet on the edge slightly. This worked for me to get the red light on(I hit mine about three times and the red light came on). Mine only charges while plugged in but I still get a full charge even thought the battery indicator shows 0%. I have used mine all day today without a plug and it sits at 0%
Your idea intrigues me... you tapped it, eh? Well it's worth a good shot, I'm about ready to try incantations!
Okay, so the light on the charger is on. But is it really charging. It could not be charging or have a bad cable or......
You need to find a way to make sure the correct voltage is coming out of the charger plug (the specs are on your
power adapter/charger).
And if you know the charger is actually charging....
I don't know much about the inside -- there are some posts about things like this
from along the way since November. But it might be worth your while to open the case and make sure it's not something as simple as a wire that has come loose.
Also, if it is the charger you can go on the web and Google for MPA-630 power
adapter (it also is used for those digital picture frames) and find a replacement.
Good luck. I wouldn't give up yet!!!
Rev
butchconner said:
Okay, so the light on the charger is on. But is it really charging. It could not be charging or have a bad cable or......
You need to find a way to make sure the correct voltage is coming out of the charger plug (the specs are on your
power adapter/charger).
And if you know the charger is actually charging....
I don't know much about the inside -- there are some posts about things like this
from along the way since November. But it might be worth your while to open the case and make sure it's not something as simple as a wire that has come loose.
Also, if it is the charger you can go on the web and Google for MPA-630 power
adapter (it also is used for those digital picture frames) and find a replacement.
Good luck. I wouldn't give up yet!!!
Rev
Click to expand...
Click to collapse
...I could lick the charger I suppose that would prove to me if the tail end is receiving power from the head.
I am not a man who gives up, but I do lose hope very quick.
You know, in my head I'm going over a list of things that I can do to inject this device with any amount of energy. Just enough to enable me to reflash the stock on...Buying a dock, replacing the battery with a spare fresh one, throwing the whole thing on top of some power lines...
idontknowu2 said:
Will it run with the plug in?
I tried this and it seems to work. Plug the power supply into the Gtab with it powered off. Hit the right side of the tablet on the edge slightly. This worked for me to get the red light on(I hit mine about three times and the red light came on). Mine only charges while plugged in but I still get a full charge even thought the battery indicator shows 0%. I have used mine all day today without a plug and it sits at 0%
Click to expand...
Click to collapse
heh, well I tapped the hell out of that thing... nope (In my heart I didn't think it would work)
I should also say that there is nothing loose, I shake it... and nothing is rattling.
With the DC plugged in, try gently and slowly wiggling the connector left, right, up and down and see if the RED light comes on during the wiggling. If it does then the pin on your DC IN Jack is loose due to failure in the soldering joint holding the DC Jack to the motherboard.
IF you know how to open the Gtablet, you can can resolder the connector. The DC IN Jack even in laptops eventually fail and need to be replaced and/or resoldered. For this reason, I purchased the dock as a backup method to charge the Gtablet.
China computer products are known to be sometimes undersoldered.
Try Googling "loose DC Jack laptop" for more info.
This assumes you power adapter is good.
Hope this helps.
ByByIpad said:
With the DC plugged in, try gently and slowly wiggling the connector left, right, up and down and see if the RED light comes on during the wiggling. If it does then the pin on your DC IN Jack is loose due to failure in the soldering joint holding the DC Jack to the motherboard.
IF you know how to open the Gtablet, you can can resolder the connector. The DC IN Jack even in laptops eventually fail and need to be replaced and/or resoldered. For this reason, I purchased the dock as a backup method to charge the Gtablet.
China computer products are known to be sometimes undersoldered.
Try Googling "loose DC Jack laptop" for more info.
This assumes you power adapter is good.
Hope this helps.
Click to expand...
Click to collapse
I wiggled (very slowly) the connector in very direction possible. The red light still didn't come on and the jack felt a strong as ever.
...Maybe it IS a problem with the adapter itself? however, I still don't think so...
Buy a doc from i2steve here on xda. You will have a sweet new accessory and an alternate charging method. Worth it. At that point you can charge it, flash it and send it in for repair. Or if your lazy like me, just use these doc to charge it and call it good.
Sent from my Chromatic Magic using XDA Premium App
charger
hi i recently loaded a new rom on my g tab after id finished it started up ok but plugged my charger in and behold it did not charge no charge light on, so did a few checks with my multimeter found no supple coming from the power charger.
just thought id reply to your enquiry. so im in the throws of buying a universal charger with the same power requirements. hope this helps. yorkygeorge.
Try going to an Office Depot or a Sears and see if they have a G on display. if so, plug yours in to its power adapter. At least then you can rule out your power supply.
^ nice. Really good idea
If you have a 12V adapter with Cigarette plug lying around the house with the right size plug on the end. Try plugging it into your car ( engine off). The voltage on the adapter is 12V.
Mantara said:
Buy a doc from i2steve here on xda. You will have a sweet new accessory and an alternate charging method. Worth it. At that point you can charge it, flash it and send it in for repair. Or if your lazy like me, just use these doc to charge it and call it good.
Sent from my Chromatic Magic using XDA Premium App
Click to expand...
Click to collapse
I think I'm gonna go this route. It's the only one I can think of right now...
yorkygeorge said:
hi i recently loaded a new rom on my g tab after id finished it started up ok but plugged my charger in and behold it did not charge no charge light on, so did a few checks with my multimeter found no supple coming from the power charger.
just thought id reply to your enquiry. so im in the throws of buying a universal charger with the same power requirements. hope this helps. yorkygeorge.
Click to expand...
Click to collapse
I'll try to get my hands on a multimeter to double check that the problem isn't with the charger (I licked the darn thing and didn't get a shock either).
Hi I want to ask for help. I bought my htc touch pro 2 T 7373 from ebey but only phone with no charger.I bought HTC Power Supply model: TC P300 output: 5V-1A LPS Pin 1+ , Pin 4- .When I put it to charge , phone indicates to charge ,but battery does not charge.Battery is new and I dont think the problem is it.I want to ask you if this charger is compatible with HTC TOUCH PRO 2 T7373.
russslannn said:
Hi I want to ask for help. I bought my htc touch pro 2 T 7373 from ebey but only phone with no charger.I bought HTC Power Supply model: TC P300 output: 5V-1A LPS Pin 1+ , Pin 4- .When I put it to charge , phone indicates to charge ,but battery does not charge.Battery is new and I dont think the problem is it.I want to ask you if this charger is compatible with HTC TOUCH PRO 2 T7373.
Click to expand...
Click to collapse
Just use a miniUSB cable and plug it into your computer. Any USB wall charger should work. I've used iPhone USB chragers with a miniUSB cable, Nikon camera chargers, as well as a Motorola one. You just need to plug it into any USB port either on a wall or on your computer. Leave the device off while it charges overnight.
Problem with charged
I use both ways but no result , phone indicates to charged but battery not charging.Charger is original and consists of two parts: the charger and mini usb cable .When i run it sometimes on the displays show this message : The charging current is not enough for device power consumption.Please shut down unused applications , or switch to AC adapter. And I do not use any applications. I tried to load phone in the off position , indicates that the charger is ON but the battery is not charging .Please help if someone has the same problem
russslannn said:
I use both ways but no result , phone indicates to charged but battery not charging.Charger is original and consists of two parts: the charger and mini usb cable .When i run it sometimes on the displays show this message : The charging current is not enough for device power consumption.Please shut down unused applications , or switch to AC adapter. And I do not use any applications. I tried to load phone in the off position , indicates that the charger is ON but the battery is not charging .Please help if someone has the same problem
Click to expand...
Click to collapse
Try it with a different miniUSB cable. If you don't have one handy, miniUSB cables go for pennies on Amazon or eBay. You can find them in retail stores for about 10 dollars or so as well. If the cable isn't the problem, then it is either a problem with the charge port on the device, or the battery. It's far cheaper to trouble shoot the cable, so let's just start with that.
Sound like the charger is insufficient power, even though it says 1A. Try charging from a computer USB port and see if it charges. HTC don't list TP2 as suitable for this charger.
I am also facing same problem. LED shows charging but phone does not charge. And when I insert charger "USB TO PC" page shows up, Like I have connected the phone to PC.
Please Help...
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
ukexport said:
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
Click to expand...
Click to collapse
That was the biggest problem with MiniUSB was the width and height of those ports. It's a haven for stray dust and dirt. They need to be brushed out every so often, especially when you just drop it in you pocket.
hi buy and it schould work
buy a new charging cable
ukexport said:
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
Click to expand...
Click to collapse
I was facing the same charging problem and was looking for a solution. And i found this forum and read it and did the same thing and my problem is fix.. I can charge my mobile now. Thanks a lot for the great help.
Sarchy Minimum
All of these dumb charges, ie bricks in the wall, use the unused USB pins to communicate how much power they can provide. There are some resistors they put on the D-/D+ to say this is a 700ma charger or whatever. Trouble is that there are limited standards on these resistors so it's more than possible that a phone will charge but not enter high current charging when attached to a new brick in the wall. The cables however are more universal.
This part of the forum is covered in different charging issue threads due to it being such a prominent feature. Things ranging from model numbers, overheating, not working at all and only working intermittently.
I thought I would attempt to build a thread of the issues we Transformer owners are experiencing and seeing if anyone can really get to the bottom of this.
From what I have picked up from the forums many people are getting bad responses from Asus support, either providing no help at all or asking for the entire tablet+dock+charger at the users expense for shipping.
Common problems outline
[1]The brick gets very hot and stops charging
[2] The contacts between the brick and country adapter (e.g. USA/UK/EU) don't contact properly.
[3] The brick refuses to work altogether for no obvious reason.
Solutions attempted
[1] Bending the two contacts between the brick and country adapter slightly away from the brick (1 - 2mm)
[2] Calling (a somewhat unhelpful so far) Asus and asking for replacement
[3] Preserving (Not very Fun)
--------------------------------------------------
The problems I am experiencing myself are basically that the charger works sometimes perfectly and other times not at all.
I can plug my charger in sometimes and it will work fine, others I can plug it in and my TF doesn't indicate charging although it does charge just VERY VERY slowly (about 2% every 25min).
Heat has not been an issue for me as it has been for many, my charging cable doesn't got warm at all and the brick is never alarmingly warm, nowhere near as hot as my laptop charger gets and the Asus charger is only 5V less than my laptops charger.
Model Numbers
Model numbers have been spoken about but so far I cannot find any evidence that they are different from one another, a known fault with 0B-LF so issues reported to Asus with that model should be find, but as far as I can tell problems with these power bricks happen across all the models (0B-LF, 0B-1LF, 0B-2LF)
If your having issues with your power brick post them below so we can try to keep them all in one place and hopefully try and resolve this.
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
lacrossev said:
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
Click to expand...
Click to collapse
I never have had my charger get hot enough to smell like burning. The only way so far of resolving the issue is leaving my charger unplugged for about 20 min+ and then reconnecting it to my TF.
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
newtybar said:
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
Click to expand...
Click to collapse
You know you can achieve the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
AcIdC0R3 said:
You know you can achieve
the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
Click to expand...
Click to collapse
Yeah that's what I have been doing, if I plug in my TF and it won't charge I just leave it unplugged for about half an hour and then plug it in again but this is a bit of a pain. Could really do with a better solution.
-_-
Today my TF is refusing to charge at all. It trickle charges from the charger but this takes forever, its gone up 2% in just over 30mins. I'm not sure what to try now.
I have plugged it into charge, didn't work, left it unplugged for 20mins, plugged back in, wouldn't charge, left it unplugged for an hour, plugged back in, wouldn't charge, left it to trickle charge because it only had 1% battery.
I'm not sure what to try now, I might have to call Asus after I go on holiday.
Seems my charger will only trickle charge now, I cant get it to charge properly whatever I try. Maybe I should put it in the freezer for 20mins and see what it does......
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
FrayAdjacent said:
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
Click to expand...
Click to collapse
Will do. I might have to order another charger if I get no luck with Asus support.
didge3 said:
Will do. I might have to order another charger if I get no luck with Asus support.
Click to expand...
Click to collapse
Get a new one, and if it works normally, toss the original one in the box and exchange it at the place you purchased the second one at.
If ASUS won't replace it under warranty, the above will end up with them replacing it when the vendor returns it to them.
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
didge3 said:
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
Click to expand...
Click to collapse
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
msticninja said:
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
Click to expand...
Click to collapse
Yeah definately taking it back to retail store I bought it from, hopefully they will try it and just give me a new charger then and there.
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
My charger works whenever it feels like it wants to. I've been messing with it for the last 30-45 min with no luck. Unplugging the charger from the outlet, trying different outlets, unplugging and plugging back in the usb cable, with and without usb 3.0 extension, rotating the mains to switch the polarity, pushing out the prongs for the country adapter, widening the opening in the prongs, banging the charger, letting it sit and nothing is working. Just now it turned on, but right after the boot screen, it made the low power chime and died.
Seems like the problem is getting worse. Before when it first stopped charging it was really easy to get it charging again.
Also my father got the TF within the same week i got mine. He went overseas and came back to visit again and his charger has no issues. But i did notice he keeps the USB 3.0 extension along with the usb cable all plugged into each other into the mains whereas I unplug mine and wrap them up when taking them along.
Think that might have something to do with it?
my charger is a 0b-1LF
maxh2005 said:
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
Click to expand...
Click to collapse
That's how mine started, but got worse. I only charge my tablet once a day and the charger is unplugged from the outlet between charges. Now I can't get it to charge. Every now and then if i unplug it and plug it back in, it'll boot up the TF but then the second the boot animation is over, makes the battery low chime, 0% remaining and shuts off!
Just got off the phone with asus tech support, they gave me an RMA number and i have to mail the charger to them to see if they can repair it.... whats up with that? why can't they just mail me a new one and i mail them back this broken one or get billed for it like every other tech company i've dealt with?
I've had the exact same issues as both of you. At first if it wouldn't charge I would leave it for a few mins and then it would charge straight away. It slowly got word and I had to fight with it more to get it to charge and now it will only trickle charge.
I will charge it up overnight tonight and leave it for six hours or more. Hopefully this will work until I can send it back.
(I'm not sure if i have mentioned this somewhere but my charger model number is 0B-1LF)
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
fone_fanatic said:
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
Click to expand...
Click to collapse
Maybe its my cable too, unfortunately I don't have another brick to try it on. Will have to just wait and see.
Hello everyone,
I have my 32GB TF201 with docking that I purchased 3 weeks ago. After I purchased I was able to charge my table directly thru outlet twice and once thru the dock. This week the tablet ran out of battery. I plugged it to the outlet with an empty battery and yellowish light was on. In the morning (after 6 hours of charging) I checked and the light was still yellowish. I said 'what the hell' and left home for work. When I came back I checked and saw that the battery was only charged to ~9%. I re-checked the outlet and it was not charging. The battery icon appears when I plug the cable but the status is 'Not charging' and it actually is not charging. I could then charge the dock thru the same outlet and usb cable up to 100%. I also could charge the tablet thru the dock's battery. the only problem is between the charger and the tablet itself. I will still take it to the service but I can still listen to ideas to check in the weekend.
Thanks a lot.
You probably have a busted charge port on the tablet itself. Try plugging the tablet to the computer and see if it registers. If not, more than likely the charge port on the tablet is broken.
Sent from my SPH-D710 using xda premium
huynhc said:
You probably have a busted charge port on the tablet itself. Try plugging the tablet to the computer and see if it registers. If not, more than likely the charge port on the tablet is broken.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
that was the one thing I did not check and I will today. but the tablet is being charged from the dock that is connected thru the same port.
I am having the same no charging issue, but I do not have a dock. The device recognizes the computer just fine when I plug into that, but into the wall, I get nothing. Even when connected to the computer, all the connection info pops up (usb debugging, asus sync, etc) but it does not charge. Problem started this morning.
Cayniarb said:
I am having the same no charging issue, but I do not have a dock. The device recognizes the computer just fine when I plug into that, but into the wall, I get nothing. Even when connected to the computer, all the connection info pops up (usb debugging, asus sync, etc) but it does not charge. Problem started this morning.
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sorry to hear that but still good to know that I am not the only one I will update this thread when and if I get a response from the service. please let me know if you find the reason or a solution to this problem
cheers
yuzereroglu said:
sorry to hear that but still good to know that I am not the only one I will update this thread when and if I get a response from the service. please let me know if you find the reason or a solution to this problem
cheers
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Okay, I first had this issue last night. Unplugging and plugging it back in fixed it at the time. Then this morning, I couldn't get it to charge at all (replugging it in multiple times) via AC or USB (though it did recognize the other USB things like it should). I managed to find a dock in stock nearby finally and picked one up today. Plugging the tablet into the dock charges off the dock like it should, and plugging in the dock charges it like it should. Now, miraculously, when I unplug the tablet from the dock and plug it back into the wall via AC, it works again.
So, don't know what exactly the issue is, or how exactly to fix it, but at least it seems to have fixed itself for the moment. And, now I have the dock if this happens again
hey there. i took the tablet to the service but to my luck the unit is flagged as 'defective on arrival' and I had to return it. I guess it was a ahrdware issue. I could not take a new one since the reseller was out of stock of TF-201. I am waiting for it to become available.
Wow - my tablet would not charge at all last night as I ran out of battery. I tried all the outlets in my hotel room and my PC, but it just seemed like the charge port was dead. I noticed that the trim around the charge port was a bit deformed, so the plastic part that abuts the bezel was not straight.
Anyways - I get to the office this morning and plug it in and now its charging - whew! This is eventually going for RMA since the HDMI is completely dead, and now it does seem the charge port is a bit loose. I am concerned it will happen again just when I need it!
Very frustrated with the quality issues - it's just harshin' my buzz with this tablet.
I've switched through three different primes (with issues unrelated to this) but I seem to notice that all of the chargers are like this. It seems like a security feature or bug (not sure) but if you keep the charger plugged into the outlet, it auto shuts off the charging adapter after being plugged in for a prolong period of time. If you take the charger out, leave it unplugged for an hour or two, then plug it back in. It will work again. All three of the primes I got do this. So I just remember to unplug the charger and don't leave it plugged in and the issue doesn't seem to happen anymore.
btw just a heads up:
- USB won't charge on computers unless your usb port is usb 3.0. If your usb is 2.0 it will only charge on idle (which you won't be able to tell really)
- Dock won't charge the tablet unless the tablet runs around 75% battery (sometimes higher sometimes lower) its in the FAQ
Cayniarb said:
Okay, I first had this issue last night. Unplugging and plugging it back in fixed it at the time. Then this morning, I couldn't get it to charge at all (replugging it in multiple times) via AC or USB (though it did recognize the other USB things like it should). I managed to find a dock in stock nearby finally and picked one up today. Plugging the tablet into the dock charges off the dock like it should, and plugging in the dock charges it like it should. Now, miraculously, when I unplug the tablet from the dock and plug it back into the wall via AC, it works again.
So, don't know what exactly the issue is, or how exactly to fix it, but at least it seems to have fixed itself for the moment. And, now I have the dock if this happens again
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This is the exact replication of what's occurring with my TF201 with the exception that it is still not charging directly plugged into the tablet after I remove from the dock.
weird trick
I think this might be due to how some devices recognize power, i have the same issue with my iPod touch. I found that if you take the charger wire with adapter attached and plug that into the tab, then plug that into the wall it should normally work. My brother was having this issue also with his dock not charging, and this method makes it work.
Well, called ASUS support and got an RMA to send it in. Apparently something's wrong.
Hey, I just got my Z Ultra less than a week ago and I purchased http://www.amazon.com/gp/product/B00JEN5S6A/
I figured it would be easier to use then undoing the charging flap every time.
When I was trying the tip out without being connected to the charger I noticed the magnet was strong but didn't sit in the connector properly..
After looking at some other magnetic chargers online I saw some of them being plugged in upside down so I tried that and it sat in the port better.
When the phone was extremely low on batter (4 percent) I plugged the charger into the tip and put it on upside down. At first the phone restarted so I thought hmm thats weird and unplugged it, I then tried again and made sure it sat in the port snug and my phone turned off and wouldnt turn on again.. After about 15 minutes of the phone charging with no sign of led or charging symbol I found online to try the reset button and it finally turned on. I did some searching online and found out that the port isn't really meant for a magnetic charger but a dock and what I experienced was inverse connection.
So i am wondering if this could have possibly damaged the phone or battery in any way? I dont know if my battery life has been affected or stayed the same as it was the second day of having the phone..
Sorry for the long rant but I would appreciate any input. Thanks
You're not the first one to do a "reverse charging", and I believe that it will or can damage your device. The magnetic connector is made for the Sony DK30 dock, which costs around $30.
http://www.amazon.com/gp/aw/d/B00EC...200_QL40&qid=1404599682&sr=8-1#ref=mp_s_a_1_1
The thing with using accessories like you do, is that it's not a genuine product by Sony, so any damage done by say, a no-name charger like you're using, won't be covered by the warranty. If your Ultra catches fire in the middle of the night and you're using a " fake" charger, well tough luck. Sony won't cover that.
I would use a "fake" charger if the Ultra had a removable battery, in case it got damaged, but it doesn't, so you're really playing with fire right now.
Well to be honest I did not know the charger wasn't made for that until I experienced that. I've ordered the dk30 dock online as the sony store near me did not carry it but was wondering if I should be concerned with what already happened and get my phone swapped as it's still within return policy..?
Haze69 said:
Well to be honest I did not know the charger wasn't made for that until I experienced that. I've ordered the dk30 dock online as the sony store near me did not carry it but was wondering if I should be concerned with what already happened and get my phone swapped as it's still within return policy..?
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i bought a aftermarket magnetic charging cable, plugged reversely and same as yours, couldnt turn on until i pressed the reset button to make the led lit when charging, waited a few hours plugged to the usb sony charger, led turned out normal. just when i thought it was fine again i noticed whenever i turned it off it turned itself on again and boot loop until i pressed the reset button to make it really off, plus, when it hit 15% battery life on the indicator on notification bar, it dropped 2% per second, yes, per second, and phone died. returned it and waiting for replacement.
see if yours has those symptoms, i think reverse charging does damage to the battery or the phone, see the shape of the tips of the charging port different, there may be a reason behind it.
edit: the reason i tried plugging the magnetic cable reversely was while i plugged it in normal direction, it showed its charging while it wasnt, thats y, and it was a cheap aftermarket one, i ended up buying a official dk30 from sony store
Mwinggg said:
i bought a aftermarket magnetic charging cable, plugged reversely and same as yours, couldnt turn on until i pressed the reset button to make the led lit when charging, waited a few hours plugged to the usb sony charger, led turned out normal. just when i thought it was fine again i noticed whenever i turned it off it turned itself on again and boot loop until i pressed the reset button to make it really off, plus, when it hit 15% battery life on the indicator on notification bar, it dropped 2% per second, yes, per second, and phone died. returned it and waiting for replacement.
see if yours has those symptoms, i think reverse charging does damage to the battery or the phone, see the shape of the tips of the charging port different, there may be a reason behind it.
edit: the reason i tried plugging the magnetic cable reversely was while i plugged it in normal direction, it showed its charging while it wasnt, thats y, and it was a cheap aftermarket one, i ended up buying a official dk30 from sony store
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I have a Magnetic Charger - and I too experienced the shut down when I tried it upside down once.
I'm using a generic charger and haven't experienced any issues for months - just make sure to use it correctly.
This thread has me worried now though haha.
bigystyle84 said:
I have a Magnetic Charger - and I too experienced the shut down when I tried it upside down once.
I'm using a generic charger and haven't experienced any issues for months - just make sure to use it correctly.
This thread has me worried now though haha.
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Im sure there has been one that the charger was the wrong polarity I think, and another where it was misused, that ended up with near dead batteries
I accidentally connected the charger in reverse, well the port is now dead. The phone thinks it's charging but the charger light never comes on and GSAM shows no increase in charge. At least the USB port still works.
Sent from my C6806_GPe using XDA Premium 4 mobile app
Thank you very much for the warning. After reading this thread I was thinking that Sony should have keyed the connector to only plug in one orientation. I looked at my magnetic charger and that is indeed the case. One opening is round and one is oval, so the round opening will not fit over the oval contact on the phone. I guess the issue is the quality of the magnetic charger cable - a cheap one still may allow contact. The key is that the contacts on the cable are recessed into the housing so that the housing must fit over the posts on the phone before contact is made.
why in the name of all that is holy does the connector even allow for being plugged in the wrong way???
Cheap Chineese knockoffs. JUST DON'T BUY THEM.
Sony should have just gone with induction charging but oh well. As cheap as the GPe is right now, I'll just buy another one.
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I just found this thread after plugging in my magnetic adapter in backwards. I have been using it for almost 6 months with no problem, and then this past Friday, I sat down at my desk and grabbed the charger and stuck it on without looking, and the phone shut off. You know the rest, now the magnetic port is done, and the screen will either keep coming back on while charging, or shut off and not come back on unless I force it off with Power + Vol + key. This sucks. I don't think I will get another Sony since it was so easy to kill it. Great big screen though, I will miss it.
ec4912 said:
I just found this thread after plugging in my magnetic adapter in backwards. I have been using it for almost 6 months with no problem, and then this past Friday, I sat down at my desk and grabbed the charger and stuck it on without looking, and the phone shut off. You know the rest, now the magnetic port is done, and the screen will either keep coming back on while charging, or shut off and not come back on unless I force it off with Power + Vol + key. This sucks. I don't think I will get another Sony since it was so easy to kill it. Great big screen though, I will miss it.
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It wasn't a sony cable though was it? can you blame sony for a defective charger that they don't make?
Sorry about the phone by the way
blueether said:
It wasn't a sony cable though was it? can you blame sony for a defective charger that they don't make?
Sorry about the phone by the way
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You're right, it was some cheap Chinese magnetic adapter, and true, I can't blame Sony for that. I guess I have gotten accustomed to buying any cheap microUSB cable or even headphone I can find, and using it on my phone without a second thought. I think that's why all of us who have messed up our phones with these bad magnetic adapters didn't stop to think we were putting our phone at risk. It was just another cheap accessory. I guess I have learned my lesson to be more careful what I stick into my next phone.
Be careful of where you purchase the dock as well; I purchased the DK 30 dock on eBay, and after about a month, started having problems charging. One day, it wouldn't charge on the dock at all.
Saw that the right pin in the dock has one of the plastic surrounds which broke off, which I assume is the culprit of the problem.
So off I went, this time Amazon, to order another dock, which works, using it now to charge my mobile phone.
Sent from my C6806 using XDA Free mobile app
Fire!
I almost killed my phone! Aside from upside-down, I was using an apple 2.4a charger - it burned the side out of the phone, and melted the cable right off the connector - in fact - the melting-off probably saved me - house filled with smoke etc. It did the mad re-start loop thing for about half an hour (my guess - there's a temp sensor in there which was tripping our because of the heat), but to my amazement, even with the side melted to death, the phone now still seems to work OK for me (probably not including the "waterproof" feature anymore).
Was super lucky it didn't burn the house down. What kind of idiot manufacturer doesn't put a polarity bridge on their reversable socket!?!?!?!
cndg said:
I almost killed my phone! Aside from upside-down, I was using an apple 2.4a charger - it burned the side out of the phone, and melted the cable right off the connector - in fact - the melting-off probably saved me - house filled with smoke etc. It did the mad re-start loop thing for about half an hour (my guess - there's a temp sensor in there which was tripping our because of the heat), but to my amazement, even with the side melted to death, the phone now still seems to work OK for me (probably not including the "waterproof" feature anymore).
Was super lucky it didn't burn the house down. What kind of idiot manufacturer doesn't put a polarity bridge on their reversable socket!?!?!?!
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with an oem version the plug isn't reversible for all accounts I've read
I bought one on eBay allegedly SONY, broken in two-three weeks of use.
Brought another on Amazon, believe it is genuine, still works.
Both were the DK-30 charging dock. The broken one I use to watch YouTube.
Sent from my C6806 using XDA Free mobile app
Just to echo all of the previous posters - had the same issue as well.
My experience played out as follows:
* Got phone - over joyed since recently price reductions for such a high quality product meant approx USD290.
* Realise the flaps are a bit annoying so after 1 week; get magnetic charger. Seems to work at office
* Get another for home. After try two times; connect but not charge. connect in reverse. Phone shuts off immediately.
* PANICK - for next 30 minutes try the little red button, power switch + (combinations). Nothing helps
* eventually just plug into USB port and pray. After another 20 minutes get blinking red LED. But still doesn't boot
* another 20 minutes ago- solid LED; it boots! still at original percentage battery.
* now have strange problem - without anything plugged in; the phone can't boot properly, get repated SONY logo followed by power off and loop. CPU gets hot.
* If plug in USB - get styled battery icon; and when booting... IT WORKS.
* If close to fully charge (>90%) screen keeps on activating now when charging.
* to rub salt in the wound; the original magnetic charger at work doesn't seem to charge anymore (ie magnetic charger port dead).
Since it is a 3 week old phone, have lots of mixed feelings now. It was REALLY great purchase for the price and happy with it at first. but now I feel like I have a damaged product. feel quite upset.
I know buying cheap USB charger was the problem; but for SONY to have something so critical and vulnerable makes me wary as well. Initlally happy with phone (came from Galaxy Note camp) but now just wary of the phones.
coastalmikey said:
I accidentally connected the charger in reverse, well the port is now dead. The phone thinks it's charging but the charger light never comes on and GSAM shows no increase in charge. At least the USB port still works.
Sent from my C6806_GPe using XDA Premium 4 mobile app
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I am facing the same problem. My magnetic charging port is now dead ( charging led lights up but the doesn't charged the battery. battery level goes down ). I have changed the magnetic charging port, but still behaves the same. Do you think changing the charging flex will make it work ? because if the magnetic charging port is damaged from motherboard itself, then there is no point changing the flex...
Appreciate your reply.
Thanks !