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Hi all-!
I have bought HD2 from T-Mobile, but when i using it, i get unexpectedly freezes, and after few restarts I even' can't turn on HD2 fully, it's freezes at "T-Mobile" screen-!
I try to disable Sence from home screen, try to HR, but no luck-!
Radio version:2.15
Rom:3.14
go and insist new replacement
ur set have problem.
believed me. good mainboard will not freeze.
or please check ur radio.
if you are still in stock rom 1st advise is fully recommended.
dont waste time.
shahr321 said:
go and insist new replacement
ur set have problem.
believed me. good mainboard will not freeze.
or please check ur radio.
if you are still in stock rom 1st advise is fully recommended.
dont waste time.
Click to expand...
Click to collapse
What do You think, is it hardware problem or software-!
I can't get new replecement, as I'm in other country right now...
I had unlock code from T-Mobile-!
If i try to flash custom roms, will it work-?
Thank you for your advise Shahr-!
could be overheating (few+ threads on the topic here on xda), if this is the case, then shahr321 is right - mainboard replacement for you,
to check if overheating: let your device cool down a bit (10 minutes in the fridge helps), then start it, install BattClock, set it to display battery temperature and observe if freezes happen at/above the same tmeperature
p107r0 said:
could be overheating (few+ threads on the topic here on xda), if this is the case, then shahr321 is right - mainboard replacement for you,
to check if overheating: let your device cool down a bit (10 minutes in the fridge helps), then start it, install BattClock, set it to display battery temperature and observe if freezes happen at/above the same tmeperature
Click to expand...
Click to collapse
After 10 minutes HD2 turns on, and works fine, but when i start camera recording or play games, it's freezes again, Sence freezes to after few minutes...
Camera can record only 30 sec of video, after that HD2 gets freeze again-!
I used to think positive when anything happen. i always do this steps, first soft reset, if not helping then i do hard reset and if it's still doesn't help finally i do flashing stock ROM. Other than those steps then i'm sure it's hardware problem..it's time to go to nearest service center.
erwinpiero said:
I used to think positive when anything happen. i always do this steps, first soft reset, if not helping then i do hard reset and if it's still doesn't help finally i do flashing stock ROM. Other than those steps then i'm sure it's hardware problem..it's time to go to nearest service center.
Click to expand...
Click to collapse
We do not have service centers in our country, so i need to fix myslef-!
Flashed Radio from 2.15 to 2.12, much better, but still freezes...
I'm in T-Mobile's stock ROM, it's newest ROM, so i can't update, i I can unlock via HSPL3, and flash custom ROMS, what do you think, will it help-?
P.S. I made Hard Reset, but same problem-!
flash custom ROM, if that wont help you gona have to change touch screen (digitizer)
it's common problem
yamFZ6 said:
flash custom ROM, if that wont help you gona have to change touch screen (digitizer)
it's common problem
Click to expand...
Click to collapse
********* Ok, so how is replacing the screen or digitizer going to help with freezing and boot up issues? Not being cynical just curious since I am new to this. Also do you have to replace both screen and digitizer or just digitizer?
Mine will not start ever unless it is coming from freezer. Cool (0-4 Celsius) phone starts just fine in WinMo or Android (I am on Android now) but as soon as it gets worm it shuts off and becomes paperweight.
Any help you can give would be good. Puno Hvala
Bro flash a stock rom... shippedroms.com
Sent from my HTC HD2 using XDA App
solved
Shavkat said:
Hi all-!
I have bought HD2 from T-Mobile, but when i using it, i get unexpectedly freezes, and after few restarts I even' can't turn on HD2 fully, it's freezes at "T-Mobile" screen-!
I try to disable Sence from home screen, try to HR, but no luck-!
Radio version:2.15
Rom:3.14
Click to expand...
Click to collapse
(first try to remove MEM card) it worked for me.
I had the same problem I read on the forum the HTC was giving type 4 MEM cards bc the freezes... however i bought one 4 gb type 4 and no more freezes on WM and Android.
Hi,
Can anybody help me with this? My gps keeps failing. A reboot sometimes works, I've tried running quick gps but this makes no difference, Sometimes it will reboot itself after it fails (sometimes repeatedly!!) normally when using copilot 8. It doesn't seem to be an issue with copilot as google maps and chartcross gps also fail to work.
rom htc 3.14.405.2(04666)wwe date 29/09/2010
radio 2.15.50.14
protocol 15.42.50.11U
os 5.2.21913(21913.5.0.94)
many thanks
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
tictac0566 said:
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
Click to expand...
Click to collapse
Yes
Yes
No, I've not changed radio.
I tried again last night. Co pilot worked for a minute or so then lost gps, then "gps back, determining position..." then rebooted itself, repeatedly and did freeze on boot up once. I soft reset it and tried google maps, it found no sats and rebooted itself, tried again and it was ok for about 10 minutes on copilot then I had finished my journey... It's infurating I do know! Would it be worth trying a different radio as I've not changed it from stock and it's only recently benn misbehaving?
It's still misbehaving... Is there anything in the registry that might cause it?
This may be a bit too drastic, but a hard reset can rule out the registry as the culprit.
I'm trying to avoid a hard reset if I can. I'd have to reinstall the modified rom if I did wouldn't I? (from htc website)
This is really getting me down now... Last night co-pilot worked for 10 minutes then without warning or apparent loss of gps phone rebooted, then without opening any apps or even touching it, it rebooted itself 4 times. I'm thinking a hard reset has got to be tried..
Forgive my ignorance, but if I hard reset will I have then to reinstall the updated rom and patches I installed from htc late last year to remedy daylight saving issues etc and will I be able to reinstall paid for software from marketplace without buying again?
Can anyone help please?
I've read about the rebooting problem with other users. This was caused by bent battery pins.
Did look at those?
thanks. battery pins look fine to me. i will try a hard reset, i'm just wondering if i can reinstall my paid for marketplace software or will i have to buy again and i presume i will have to reinstall htc patches and updated rom after hard reset. please forgive my ignorance. it threw a fit this morning too. i switched it to silent for an hour whilst at a funeral and when i came out battery was totally discharged. it was about 90% beforehand. it seems to be dying!!!!!!
Does nobody know, please?
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
abufaris said:
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
Click to expand...
Click to collapse
Thanks for the bad news but I think you may be correct.... I've hard reset it and the gps and rebooting side of things is exactly the same, but now it also seems to be eating the battery(COMPLETELY drained in 16 hours with approx 15 minutes of calls made and a brief use of copilot and googlemaps) and I've not installed any additional software or made any changes from "out of box" condition apart from reinstalling my contacts and the latest version of facebook.... It now also is not porting facebook profile photos into contact list even though I have recreated the links.... I have emailed htc but had no response from their "crack" support team as yet (it's only been 26 hours so far). I only got the HD2 in August last year so hope that it will be a warranty issue. I seem to remember people having issues with facebook contact photos but can't find the posts. Can anyone help??
Well, an update. After 3 months and the unit going back to the repair centre FOUR TIMES and a TWO replacement units I appear to have a working device again. HTC repair centre seem to be totally useless. I've had no info from them regards any repairs that have been carried out. Each time it went away for repair it was back within 4 days so very little testing was done.(I did find out on 1 repair the speaker and the wireless card were replaced....Why???) The first replacement unit took 2 weeks to arrive though and that had absolutely no gps.......The second replacement took 3 1/2 to arrive but so far the gps is ok but I still have no facebook profile photos in my contacts list....... Any ideas how to rectify this??
Hey, guys, I know there are a lot of these issues with a lot, if not all, of the HTC smartphones, but I've only seen a few of these for the HTC Radar, and they all seem to give the same answers. Hopefully my explanation of the problem will help!
So, I got the phone thanksgiving weekend 2011, so I've had it for about a year. One day around the beginning of April this year, my phone randomly began a restarting loop, where it would gradually restart itself from a blank white screen over and over, then it went to the HTC screen over and over, and then periodically switched between the HTC screen and the black "Windows Phone" load screen over and over again. I tried taking off the battery cover and leaving it for a couple of minutes and then hours, but I put it back and it just kept rebooting. I was left without a phone for about two days.
On the second day, I put it on the charger and left it in my dorm while I was in class all day, and when I came back, it was rebooting still, but I noticed that it always made it to the "Windows Phone" logo loading screen and then restarted. After about 4 reboots, it went back to normal and I was able to use the phone. After the next couple of months, it stopped doing it in such a long period of time, but the battery usage went up almost 30-40% than what it used to be. Once in a while, it would reboot once, but then it would be back to normal.
This time, in late October, it started the reboot thing again, but this time, only going up to the HTC screen and looping that. I tried taking the battery cover off again and leaving it for hours, but same problem now. So I decided to leave it off for a day. By this time, I had my HTC Desire HD as backup, but it was unlocked, and at the time when I bought it, I didn't know anything about HSDPA numbers, so I could use my T-Mobile SIM, but no mobile network, since it's a Telus/AT&T phone.
I tried charging it, but this time, it lasted for a whole week. After rebooting over and over, it would last 3 hours, then stop because the battery would die out. So I just left it, and left it, and weeks went by, and my warranty had long since expired, so I couldn't go to HTC about this. I even called them to see what I could do, and they told me to do a Factory Reset, well... here is a list of the things I tried:
- IMAGE CRC: At first I didn't know what this was, and so I looked it up. After finding out what it was, I tried it, and I got two numbers: BL CRC-0xD19F79E1 and OS CRC-0x4CC706B. I looked those up on the internet and got nothing. I restarted the phone, and nothing happened at all. (If there was something else I was supposed to do here, please tell me!)
- Factory Reset: This was the LAST thing I wanted to do, but I had no choice and I tried it, hoping the error would be fixed. So I scrolled down to it, everything seemed to be normal, it gave me a warning, and I clicked it ... I was very suspicious of this, because as soon as I clicked "Factory Reset", it said "Reset complete. Press Volume Down to restart". I mean IMMEDIATELY after. Now, I KNOW that Factory Resets take much longer than an instant to actually have happened. But I restarted anyway. ... Nothing, still. I tried it several times after that, only to get the same result.
Those are the two options I tried, besides looking on the internet... if I can avoid buying a new Radar, I would like to, at all costs, because the next time I have a decent amount of money, I would like to save it for something else. Is there anything else I could try to resolve this issue, or at least gain more information on the problem?
Thank you all very much for reading my post!
BladedYouth said:
Hey, guys, I know there are a lot of these issues with a lot, if not all, of the HTC smartphones, but I've only seen a few of these for the HTC Radar, and they all seem to give the same answers. Hopefully my explanation of the problem will help!
So, I got the phone thanksgiving weekend 2011, so I've had it for about a year. One day around the beginning of April this year, my phone randomly began a restarting loop, where it would gradually restart itself from a blank white screen over and over, then it went to the HTC screen over and over, and then periodically switched between the HTC screen and the black "Windows Phone" load screen over and over again. I tried taking off the battery cover and leaving it for a couple of minutes and then hours, but I put it back and it just kept rebooting. I was left without a phone for about two days.
On the second day, I put it on the charger and left it in my dorm while I was in class all day, and when I came back, it was rebooting still, but I noticed that it always made it to the "Windows Phone" logo loading screen and then restarted. After about 4 reboots, it went back to normal and I was able to use the phone. After the next couple of months, it stopped doing it in such a long period of time, but the battery usage went up almost 30-40% than what it used to be. Once in a while, it would reboot once, but then it would be back to normal.
This time, in late October, it started the reboot thing again, but this time, only going up to the HTC screen and looping that. I tried taking the battery cover off again and leaving it for hours, but same problem now. So I decided to leave it off for a day. By this time, I had my HTC Desire HD as backup, but it was unlocked, and at the time when I bought it, I didn't know anything about HSDPA numbers, so I could use my T-Mobile SIM, but no mobile network, since it's a Telus/AT&T phone.
I tried charging it, but this time, it lasted for a whole week. After rebooting over and over, it would last 3 hours, then stop because the battery would die out. So I just left it, and left it, and weeks went by, and my warranty had long since expired, so I couldn't go to HTC about this. I even called them to see what I could do, and they told me to do a Factory Reset, well... here is a list of the things I tried:
- IMAGE CRC: At first I didn't know what this was, and so I looked it up. After finding out what it was, I tried it, and I got two numbers: BL CRC-0xD19F79E1 and OS CRC-0x4CC706B. I looked those up on the internet and got nothing. I restarted the phone, and nothing happened at all. (If there was something else I was supposed to do here, please tell me!)
- Factory Reset: This was the LAST thing I wanted to do, but I had no choice and I tried it, hoping the error would be fixed. So I scrolled down to it, everything seemed to be normal, it gave me a warning, and I clicked it ... I was very suspicious of this, because as soon as I clicked "Factory Reset", it said "Reset complete. Press Volume Down to restart". I mean IMMEDIATELY after. Now, I KNOW that Factory Resets take much longer than an instant to actually have happened. But I restarted anyway. ... Nothing, still. I tried it several times after that, only to get the same result.
Those are the two options I tried, besides looking on the internet... if I can avoid buying a new Radar, I would like to, at all costs, because the next time I have a decent amount of money, I would like to save it for something else. Is there anything else I could try to resolve this issue, or at least gain more information on the problem?
Thank you all very much for reading my post!
Click to expand...
Click to collapse
May be it is a Hardware problem. Why you don't try to put HSPL and to cook custom rom ? I do this on mine few days ago and now the phone is more useful than before. I cooked HD2O ROM and till now working fine for me. When you change bootloader with HSPL may be it will work out if it is a Software problem. Also you need to change Radio Firmware other wise the device can not boot. When I am doing HSPL a few times phone just loop restarts and not start but after I do everything like it was in treads here and flash new radio the phone is working fine now. But may be there is a Hardware problem.
Tonyco1 said:
May be it is a Hardware problem. Why you don't try to put HSPL and to cook custom rom ? I do this on mine few days ago and now the phone is more useful than before. I cooked HD2O ROM and till now working fine for me. When you change bootloader with HSPL may be it will work out if it is a Software problem. Also you need to change Radio Firmware other wise the device can not boot. When I am doing HSPL a few times phone just loop restarts and not start but after I do everything like it was in treads here and flash new radio the phone is working fine now. But may be there is a Hardware problem.
Click to expand...
Click to collapse
Thank you very much for responding! So just to be clear, how exactly do I go about flashing a ROM on the Radar, and a new radio? On Android phones, its much easier to root the device or simply place the ROM folder in there and make it work. I have no experience with doing this to a Radar, as I was previously led to believe that this was impossible. Should I just browse this forum?
BladedYouth said:
Thank you very much for responding! So just to be clear, how exactly do I go about flashing a ROM on the Radar, and a new radio? On Android phones, its much easier to root the device or simply place the ROM folder in there and make it work. I have no experience with doing this to a Radar, as I was previously led to believe that this was impossible. Should I just browse this forum?
Click to expand...
Click to collapse
Yes just browse this forum but only section about Windows Phone 7 Development and Hacking. You will find DFT exclamation of how to install HSPL. In mine it was very easy because I not receive Country ID fail my phone was buy in Europe. If you receive Country ID error you need to proceed with goldcard it is explained there but first proceed without goldcard if it work it is very easy. Also when you proceed SPL2.05 it is not clear in the topic but you need to be in bootloader so you should start your phone with VolUp and VolDn keys pushed this is not explained in the topic and I waist a lot of time till figured out. After that just download one of the 7.8 ROMs here in Radar section and write it down. Also download new radio and use some RUU to put it on the phone before the ROM other wise the phone can not boot. Try and after that if you have problems write down here.
MY RADAR TURNED BACK ON! I don't know exactly what happened, but after a couple of reboots, the battery indicator flashed and then it rebooted twice until finally turning on the full amount.
Tonyco1 -- Thank you very much for staying with me and replying to my request! Although what you suggested is not needed for my booting issue, I'm going to try it anyway to see if I can actually boot 7.8! Thank you again.
BladedYouth said:
MY RADAR TURNED BACK ON! I don't know exactly what happened, but after a couple of reboots, the battery indicator flashed and then it rebooted twice until finally turning on the full amount.
Tonyco1 -- Thank you very much for staying with me and replying to my request! Although what you suggested is not needed for my booting issue, I'm going to try it anyway to see if I can actually boot 7.8! Thank you again.
Click to expand...
Click to collapse
OK but you need to but some custom ROM my phone turn back on when I put custom ROM a lot of features and works really good.
Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Hi There My Friend
axelTP2 said:
Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Click to expand...
Click to collapse
My friend Maybe The Problem Is Related To HD2's Board Which Doesn't Have BIOS CLOCK Battery To Save Date And Time But You Can Try Android Or WPH Or Other Windows Mobile ROMs Like Energy / Artemis and etc. That May Help Avoid Freezes ... :laugh:
With Best Wishes
Hitman1376
The problem is that the internal tiny battery is dead so when you pull out the battery you reset the clock and even the date to original state. The problem with the call stuck can be solved very easily, just flash a newest Stock WM 6.5.2. But I will suggest to install Android and you will revive the HD2 and you do not believe what you can do again with you phone. Sorry to say but I can't believe you stay on WM6.5 this days, WM6.5 die long time ago.
Thank you guys for answering me.
What tiny bios battery are you talking about, this is a phone not a PC??? I've never heard on any smartphone about coin battery!!!
OK, I might be interested to try the Energy ROM, if you think that it will solve the problem, but what is exactly the element that will repair the bug that I am talking about? Which means anyway at the end of the day that this is a software (ROM) problem and not a hardware problem.
I have to stay with WM for certain compatibility issues, but I use the phone only for voice calls, SMS and mail, what else do I need a phone with small screen for? For the other things I have the Android tablet, I own also an Android new phone, so that's why I intend to keep WM6.5x on my HD2, it does the job.
And nobody answered if meeting the same problem on his WM6.5 HD2 phone. Is this a wellknown native HD2 problem?
Thanks again......
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
eclyptos said:
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
Click to expand...
Click to collapse
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
you could first try changing radio version as 2.15.50.14 (test one from my signature) was known to cause call drops & hanging in some roms including original released nbh updates.
if radio does not resolve it then going to latest HTC rom or a good custom rom should resolve it. Energy is good, I use an older Energy build as better compatibility to software we use, CleanEX is another good custom rom worth looking at.
All links including 2 links to older solid performing energy roms & the thread main links can be found in the HD2 Wiki
As for the time issue, if not resetting completely to original date when device was new it could be a bug as a few roms had this issue (even energy custom rom does), is also possible the time battery on mainboard is dead but have 7+ year old htc devices that still work fine so would suggest checking the cell for power reading with a good multimeter. Although if you get a good solid WM rom the time issue will not be a burden as will hardly if ever need pull battery & battery pulling should be a last resort only used if pushing & holding the soft reset pin fails to restart the device.
Well
axelTP2 said:
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
Click to expand...
Click to collapse
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
With Best Wishes
Hitman1376
hitman1376 said:
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
Click to expand...
Click to collapse
Yes, is true. You will never find the battery to replace yours, first of all, second the battery is welded to mainboard.
axelTP2 said:
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery.
Click to expand...
Click to collapse
Below the battery cover there is a little reset button which reboots the phone. Use this instead of pulling the battery. Don't use a sharp object (damage), nor a pen or pencil (frequent use can cause build up of deposits). Pulling the battery and replacing frequently can bend the battery pins.
Hope this helps
Edit; oops, Mister B has already mentioned this, i missed it first reading.
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
prazvt said:
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
Click to expand...
Click to collapse
Hey, yeah the phone is pure stock. I've not messed around with the software nor downloaded anything I shouldn't have. I've not done a complete wipe and repair but I'm thinking about factory resetting. Obviously this is not a hardware issue but I don't want to have to keep resetting my phone twice a day because that is stupid. Hopefully it was a one off and I guess I'm not too bothered but I may go in store tomorrow and just see if they will replace it. Silly reason to do so, I know, but I guess I'm within my rights if the phone isn't working properly. What do you think?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
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hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
shaf46 said:
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
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Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Devzz said:
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
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i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
shaf46 said:
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
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I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Devzz said:
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
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my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
shaf46 said:
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
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Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Devzz said:
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
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haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
shaf46 said:
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
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So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Devzz said:
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
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Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
shaf46 said:
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
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Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Devzz said:
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
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i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
shaf46 said:
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
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Haha, to think I'm gonna be working for them next month! Yeah I'll have to record all problems from now until them give me a working phone. I saw the .402 OTA was available from today in Europe so I'll wait for that to roll out before making any rash decisions about returns
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
acheney1990 said:
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
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Ah man. In a way I'm glad to see I'm not alone at least! For some reason mine is mostly random but I've kind of noticed it happens after I pull the charger out. Have you tried to go in and exchange it? If it's the camera causing it, it seems easily reproducible.
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Devzz said:
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
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It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Pesetio said:
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
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Did you manage to sort it out? No I'm using the standard charger provided but after charging it last night, the estimation of battery time in stamina mode has come down significantly. The estimation assumes stamina mode is not on but it is turned on in my notification bar. This time yesterday the estimate was at ~5 days.