The past two mornings when I wake up my prime was shutdown and a simple power on does not do the trick. I just start hitting volume and the power button and it eventually powers on.
Anyone else having this issue?
Sleep of Death?
Sent from my ADR6300 using Tapatalk
RussianMenace said:
Sleep of Death?
Click to expand...
Click to collapse
Not again...
Did you upgrade the firmware?
dhonzik said:
Did you upgrade the firmware?
Click to expand...
Click to collapse
Yes. Itdidnt happen the first night. The next 2 it did.
anymore feedback on this? is there a way to avoid it? is my device simple plagued with it for life?
oasis9389 said:
The past two mornings when I wake up my prime was shutdown and a simple power on does not do the trick. I just start hitting volume and the power button and it eventually powers on.
Anyone else having this issue?
Click to expand...
Click to collapse
I've had it happen to me a couple of times. This is very similar to what happened with my transformer, but very much less frequency. Basically when it goes on standby and locks the screen, and you move to a different location, it won't wake back up. You have to hold the button for 30 seconds to shut it down and power it back up. This isn't a major problem and will probably be fixed with future updates. I am worry about my other problems, GPS, sluggishness, and wifi signal is still really week. When it's good it's really fast, but when I'm in an area of my house (the toilet) weak ass signal!
nxp3 said:
I've had it happen to me a couple of times. This is very similar to what happened with my transformer, but very much less frequency. Basically when it goes on standby and locks the screen, and you move to a different location, it won't wake back up. You have to hold the button for 30 seconds to shut it down and power it back up. This isn't a major problem and will probably be fixed with future updates. I am worry about my other problems, GPS, sluggishness, and wifi signal is still really week. When it's good it's really fast, but when I'm in an area of my house (the toilet) weak ass signal!
Click to expand...
Click to collapse
yea so that is my question.. this is not something to return it for? it could be fixed with an update?
oasis9389 said:
yea so that is my question.. this is not something to return it for? it could be fixed with an update?
Click to expand...
Click to collapse
They fixed the transformer with an update. Can't guarantee anything but most likely it will be.
nxp3 said:
They fixed the transformer with an update. Can't guarantee anything but most likely it will be.
Click to expand...
Click to collapse
cool thanks.
This is exactly what I came here looking for. Mine arrived this morning and worked fine all day and now it won't wake up... Since I've had it for less than 12 hours, I wasn't entirely happy, but at least I'm not the only one with the issue and I'm sure Asus will correct it... at least I hope so, lol
+1 on this issue.
while sleeping it shuts down. It can be turned back on by holding the power button, but at that point it has to start back up again, not just come out of sleep mode.
2 days ago, I woke up, this happened to tablet - it was off. I am on ICS mind you. It was not battery as when I restarted, it had 44%.
I was a little freaked out as I had to hold down the power button for longer than normal it seemed to get it to come on.
Very strange.
I had this happen for the first time yesterday. I used the reset hole with a paper clip. The reset hole is the one on the left side under the SD card slot, not the hole on the top near the camera.
my email to Gary Key:
Is the 9.4.2.13 update expected to fix the shutdown issue that is
separate from crash/restart issue?
I do not experience crashes but my unit will read as an empty battery
when it is sleeping and shutdown. When started back up the battery
level is fine.
His response:
It should also address this problem. We had two units returned with
this problem and the update cured both of the units. I cannot 100%
guarantee it at this point until we collect additional data but
hopefully it will work fine for you. Ensure you are on AC when the .13
update is started. After the completion of the update. Please shutdown
the unit and do a full power on cycle.
I am still having the sleep/shutdown issues after updating to 9.4.2.13.
GK requested I do a full system reset (dont know if its different from factory reset in the settings but they sent instructions that takes you to the cold boot menu with the wipe data icon and then you wipe data) and update the included apps.
if this doesnt work, will have to send it in.
I can still return as well, but everything else is working (including GPS) so I hate to return it. And as of now amazon is only refund anyway so Id have to find a replacement elsewhere.
Love the smell of napalm in the morning.
after the .14 update, I am still getting shutdowns.
I downloaded the update, then cold booted, then installed, then cold booted again.
anybody else still experiencing this??
Related
Good morning,
I ordered one of the new HTC View 4g off Ebay. Outside a weird power-on issue on initial boot (buttons lit up but the display would never turn on), it worked fine.
It continued to work flawless for about 2 weeks (well outside 3 random reboots). On 12/25/2011, I was reading a book via Amazon Kindle. I turned off the display and put it in my jacket pocket (as usual) and when I got home it wouldn't turn back on.
Now it doesn't turn on or charge, and there are no lights under either circumstance, which concerns me because it didn't suffer any impact/water damage, no upgrades, etc. and the device was over 50% charged when I put it into "standby" mode.
Any thoughts on how I should proceed? I'm leaning towards returning the device (already got a RMA), but A.) I'm going to miss it, and B.) I'm concerned about my data (since I can't wipe it prior to the return).
Any thoughts, feedback, pity? ;-)
try holding down Vol- and power for about 20-30 seconds, that will force it to reboot, if that dosent work, you shouldnt be worried about your data, as it wont be accessable unless they repair it and go through your data (unlikleey)
Had something like this happen a few days ago to me on the View in stock Gingerbread.
I pressed the power button to time the screen out (on homescreen) and set it aside on a counter. 30 minutes-1 hour later, I went back to turn it on. It was like it turned off on its own, holding power down for 5 seconds didn't turn it on. I had to hold the power button down for 15+ seconds and it booted back normally.
Not sure what exactly happened, but hasn't happened any other times since then in 1.5 weeks of using it.
Update
globatron says it's not upgraded, so I'm still at loss...and you can ignore the statement below
...ignore...
Sooooo...I tried the whole recovery menu again, and this time it worked. I noticed hboot says 6.12.1002. I could have sworn I was at 1.1x, so I suspect that my tablet updated even though I specifically told it not to. /sigh
..............
I think you've got a lemon anyway, I'd honestly recommend you take the RMA, but you might want to go back to stock first.
I think you are probably right. It's too bad because I kinda got attached to the dumb thing and the retailer doesn't have anymore (and I can't find any at the same price), so I'm going to have to do a refund. :-(
globatron said:
I think you've got a lemon anyway, I'd honestly recommend you take the RMA, but you might want to go back to stock first.
Click to expand...
Click to collapse
Is this one of the units you got off bidallies on ebay?
If it is, that's the same unit I have. I remember my stock HBOOT was 1.09. We should have all been on 1.18.651.1 prior to any updates.
You didn't root it or take an OTA or anything?
Can't say I have had the same exact problems as you though..
kaijura said:
Is this one of the units you got off bidallies on ebay?
If it is, that's the same unit I have. I remember my stock HBOOT was 1.09. We should have all been on 1.18.651.1 prior to any updates.
You didn't root it or take an OTA or anything?
Can't say I have had the same exact problems as you though..
Click to expand...
Click to collapse
I think I figured out the hboot discrepancy. Did you have any problems with the one you got from bidallies?
asrebel said:
I think I figured out the hboot discrepancy. Did you have any problems with the one you got from bidallies?
Click to expand...
Click to collapse
Nope, other than the small power down thing I wrote in post #3 and slight screen bleeding (takes complete darkness to see it) right above the proprietary port, that's the only minor gripes I've had with it. I have a few of these units, this is the only one with the 'issues' so far. Sorry that you've got a worse experience.
Randomly my tablet will show it having no battery at all and tell me to connect to a charger even though it has plenty of battery. This only happens when the screen is off. Itll show good battery, the next time my screen turns off and back on, it'll show 0% battery. Then randomly when the screen goes off/on again it'll go back to what it really is.
My prime also randomly turns off. This isn't exactly the rebooting issue because mine doesn't reboot, it just turns off. I had a prime with the rebooting issue before that I returned, and with that one it only rebooted when I was using it, but with my new prime it only shuts down when I am not using it. There is also no pattern to it, sometimes it'll go days without shutting down and other times it'll shutdown a few times in an hour.
Both of these problems happened both before and after the latest update that was supposed to fix the rebooting issue. I just did a factory reset to try ad fix it and it did t fix the battery problem, but I haven't let it sit idle enough to see if the shutting down problem was fixed.
Has anyone else had these problems? Were you able to fix it?
No never had it. I heard others mention the 0% battery thing before. Usually reboot or rest cleared it out. Hopefully your tab will stop shutting down on you. Make sure to post back of it does. Did this all start after .11 update or even before that?
demandarin said:
No never had it. I heard others mention the 0% battery thing before. Usually reboot or rest cleared it out. Hopefully your tab will stop shutting down on you. Make sure to post back of it does. Did this all start after .11 update or even before that?
Click to expand...
Click to collapse
Resetting the primè does fix the battery issue, but so does letting it just sit there. It isn't a major problem, just an inconvenience since sometimes I don't know my battery level.
I got my current prime on 1/31/2012 and I believe the .11 update was already out when I got it so I'm not sure. I updated straight from honeycomb to .11. It never happened on honeycomb but I was using it constantly (it only happens when I'm not using it) and only for an hour before I upgraded to ice cream sandwich.
It seemed like it happened less on .11 as opposed to .13, but I only base that on just now it shut down 3 times in 2 hours while I wasn't using it(I turned it on again right after it shut down each time). Its only happened about one other time since I upgraded to .13 so I dint know if its related to the update or just a coincidence.
I just left my Prime sitting idle from about 10PM to 2AM, and it had turned off again. I feel like it is more common now with the latest update, since before I was able to go at least a few days without it turning off.
Yea its happening to me also, I was beginning to think i was the only one with the problem.
I've been having the same issue since I received it. Sent a message to ASUS tech and they suggested getting the latest firmware, which just came OTA today in Canada. It is still doing happening. Grr. Anyone come up with a fix for this?
Hate to be the one to say this, but you may have to exchange your Prime. I don't know of a fix for this.
Sent from my Transformer Prime TF201 using xda premium
Only time it happens to me is when my prime is actually out of battery power, sounds like a dud tablet to me
I am having a similar problem to this ,,,but mine just started immediately after the latest update. My prime rebooted twice,,,and froze twice. Then since then,,,its everything from random reboots to annoying graphic glitches and screen shaking...as in the entire contents of on the screen will be vibrating or shaking at random times...
The most annoying thing is that my prime never had a single issue since the day I purchased it, Not a single wifi or gps drop or problem and definitely nothing like what is happening right now. Whatever this new update was supposed to do...it completely messed up my prime....
sorry wrong thread, can not delete
I have the same problem, but mine has these problems from day one I bought, and the .14 update did not solve the problem, I think it happens more often after update.
Someone know a solution?
Hello,
After the latest OTA release (9.4.2.13) I am having the following issues:
- Putting tablet into sleep mode (unit on, screen turned off) with WiFi off causes
tablet to shut off after approx. 10-15 minutes. To turn tablet back on I have to hold the
power button in for approx. 10 seconds.
Before this update I NEVER had this problem. WiFi is set to always stay on in Settings.
This also occurs if I set to turn WiFi off when the screen if off (in Settings).
- The battery seems to be discharging much faster now. Before the update, the battery
would last approx. 7-8 hours under normal use (web surfing, email, etc). Now, I'm lucky if I get 5-6 hours.
I currently do not have any emperical evidence to back this up. It just
seems to be draining faster. I will check to see if an app or some process
may be causing this issue.
This latest update has really annoyed me given these issues. I had none
of the issues that this update is supposed to fix (lockups, reboots, Wifi problems).
Up to this point, I have really loved this tablet. Now, I think about its problems every time I use it.
Please fix these issues and give us a tool that will allow us to revert back to older firmware releases.
Thanks for listening.
-Paul
pmuch12345 said:
Hello,
After the latest OTA release (9.4.2.13) I am having the following issues:
- Putting tablet into sleep mode (unit on, screen turned off) with WiFi off causes
tablet to shut down. To turn tablet back on I have to hold the power button in for approx. 10 seconds. Before the update I NEVER had this problem. WiFi is set to always stay on in Settings.
l
Click to expand...
Click to collapse
So you have wifi off and the setting for wifi to always be on in settings and it locks up. If you turn wifi on does it not lock up? I tried to duplicate the problem but could not. I turned off wifi on settings and was able to sleep and power on the device without troubles. (For the record Bluetooth was also off.) I believe you are having a problem but do not think the root cause is what you suspect. Maybe it is a program you have installed that I do not or vice versa. If you can hook your tablet up to a computer and capture a logcat perhaps something will show up.
Alternatively is it maybe how long you let it sleep? I only left it off for the count of ten.
Sent from my Transformer Prime TF201 using Tapatalk
I turn Wifi off prior to putting tablet into sleep mode to save on battery power.
I have not tried to leave WiFi on while in sleep mode. I will try this.
It seems to me, whether WiFi is On or Off when putting the tablet
into sleep mode should not cause the tablet to turn off after a short period
of time.
I will have to test, but the tablet is in sleep mode for at least 10-15 minutes
when it shuts off.
BTW, I never had this issue prior to this OTA release. I would be really
surprised if an application is causing this issue.
Thanks
I'm not having this issue and never had it, just like the last post says it can be caused by some application, what if you guys share the list of installed apps with some app like App Dragon App Lister (free in the market) then you can find if there are something in common, Are your primes rooted? mine is not.
regards
After the OTA i get this problem that restart every 10-15 minutes. I has been happening it me and i have been blaming the dock but now i see is the OTA that has cause this problem. Come on Asus, u can do better than this.
Yep, there IS an issue.
Last use last night was at 11:45pm and I was at 67% and at 7:07 I was at 44%. 23% overnight and while in deep sleep AND I use Tasker to shut Sync and BT and Wifi off at 10:30 pm IF they are on and I never use IPS and I am usually in Power Savings mode, so you cannot blame it on these things. Not good!
Better Battery shows AlarmReceiver as highest battery user at a mere laughable 2.8%
BUT CPU Spy shows 5:35 time in 475 clock speed... And since no other apps are clelarly burning my battery... it must be this low end 475.
Thanks Asus for (1) taking back the 1400 you gave us (2) taking back lower end 102-375 speeds I would use (3) forcing us to sit at 475 when we could be lower (4) giving me a battery drain issue I never had. Thanks
Confirmed, I am experiencing the same issue. Had to cold boot wake up after routine sleep mode this morning. Note battery dropped 50% while unused.
Sent from my Transformer Prime TF201 using Tapatalk
If you want it to go to Gary, PM him.
---------- Post added at 05:43 PM ---------- Previous post was at 05:33 PM ----------
Lock-N-Load said:
Yep, there IS an issue.
Last use last night was at 11:45pm and I was at 67% and at 7:07 I was at 44%. 23% overnight and while in deep sleep AND I use Tasker to shut Sync and BT and Wifi off at 10:30 pm IF they are on and I never use IPS and I am usually in Power Savings mode, so you cannot blame it on these things. Not good!
Better Battery shows AlarmReceiver as highest battery user at a mere laughable 2.8%
BUT CPU Spy shows 5:35 time in 475 clock speed... And since no other apps are clelarly burning my battery... it must be this low end 475.
Thanks Asus for (1) taking back the 1400 you gave us (2) taking back lower end 102-375 speeds I would use (3) forcing us to sit at 475 when we could be lower (4) giving me a battery drain issue I never had. Thanks
Click to expand...
Click to collapse
Your post was on the right track until I read your last paragraph. So unnecessary. I like your perspective to be able to hold Asus accountable/responsible in making sure our primes work like we want it to -- but all your posts end up soiling the conversation, and it's not just one or two, its all of them. Help us out here...please
So does anyone know if there is a way to revert back to the .11 update? That seemed to work the best for everyone and it'd be great to just go back to a working update.
Just to pile on, I am also seeing battery usage and awake time when it should be sleeping where as before everything was fine.
Battery was 76% last night in balanced mode before i went to bed. Woke up this morning at 8am and battery is dead, Never had an issue before this new update
pmuch12345 said:
I turn Wifi off prior to putting tablet into sleep mode to save on battery power.
I have not tried to leave WiFi on while in sleep mode. I will try this.
It seems to me, whether WiFi is On or Off when putting the tablet
into sleep mode should not cause the tablet to turn off after a short period
of time.
I will have to test, but the tablet is in sleep mode for at least 10-15 minutes
when it shuts off.
BTW, I never had this issue prior to this OTA release. I would be really
surprised if an application is causing this issue.
Thanks
Click to expand...
Click to collapse
The battery savings may or may not be valid. I am not trying to judge on battery savings or use. What I am trying to do is narrow the scope of the lock problem and determine steps to reproduce the lock. This makes it easier to avoid the problem as a user and fix the problem as a developer. I am sure that it involves the OTA update. What I am suggesting is that, without the ability to reproduce it probably involves more than just the OTA update alone.
Does that make sense?
Sent from my Transformer Prime TF201 using Tapatalk
JanetPanic said:
What I am trying to do is narrow the scope of the lock problem and determine steps to reproduce the lock.
Click to expand...
Click to collapse
You've touched on the cruxt of the issue. It appears that not all Prime's behave the same way. Prime's that were fine before the update are broken and those that were broken now work. Since the h/w's all the same, it really is a curious issue.
pmuch12345 said:
Hello,
After the latest OTA release (9.4.2.13) I am having the following issues:
- Putting tablet into sleep mode (unit on, screen turned off) with WiFi off causes
tablet to shut off after approx. 10-15 minutes. To turn tablet back on I have to hold the
power button in for approx. 10 seconds.
Before this update I NEVER had this problem. WiFi is set to always stay on in Settings.
...
-Paul
Click to expand...
Click to collapse
I have this same behavior only after a minute of manually or auto-timeout screen off.
* No problems with .11
* Installed OTA update, lockup in sleep mode started
* Uninstalled Flash and Dolphin Browser JIC, problem remained
* It is a lock up not power down. Have to hold power button 10 sec
* I can wake with power button within a minute or so
* Wifi on or off
* If I force screen to never shutoff it stays working fine as it never goes to sleep
* If I manually power down, it will power up normally
-Robert
Rather than making us wait a month for another "fix," Asus should do the right thing and give those of us who had no problems on the old FW a way to revert back. This is bogus.
Lock-N-Load said:
Thanks Asus for (1) taking back the 1400 you gave us (2) taking back lower end 102-375 speeds I would use (3) forcing us to sit at 475 when we could be lower (4) giving me a battery drain issue I never had. Thanks
Click to expand...
Click to collapse
Do you think there could be inconsistencies in the SoC? Teg3 was delayed and people were speculating that it was due to fabrication issues. It's an extremely complex design and it's odd that some devices experience issues when others don't. It could be other h/w that's inconsistent but there's nothing earth shatteringly different in the Prime other than the SoC. Just something to think about...
I can confirm lockups and reduced battery life after the update though I do not have any solid information to say what is causing it. Prior to the update I could go most of my day at work using the tablet very mildly and get home with 80% or so. Now I'm home for lunch and I'm sitting at 70% with 5 hours left in my work day. I've also experienced two lockups today and have to hold the power button for 10-15 seconds before it will boot up. I'm not incredibly worried about it, I feel like these issues will be ironed out more easily than wifi and gps issues. ; )
Sent from my Transformer Prime TF201 using Tapatalk
BarryH_GEG said:
Do you think there could be inconsistencies in the SoC? Teg3 was delayed and people were speculating that it was due to fabrication issues. It's an extremely complex design and it's odd that some devices experience issues when others don't. It could be other h/w that's inconsistent but there's nothing earth shatteringly different in the Prime other than the SoC. Just something to think about...
Click to expand...
Click to collapse
I agree, I think alot of these issues (aside from backlight bleed and GPS) have a direct correlation to Tegra3. I think the market has something to say about that too though -- how many other Tegra 3 tablets are there? When is the next non-Asus tegra 3 tab coming out? Not until May/June...
Honestly, I don't think Tegra3 does too well with CPU frequency stages. Then you have ICS on top, which is new as well. The combination could be disastrous. I'm not surprised there is issues, Asus is doing a good job staying afloat though.
Other OEMs are looking at how Asus is proceeding with this and are learning. But Asus has the advantage. They have the closest relationship with nvidia than anyone else does (I'm speculating) and thus is brings them closer to the Apple model, where control is maintained throughout all the levels of the tablet experience (App ecosystem, OEM, SoC)
Agreed, how to revert back to working binaries!
BarryH_GEG said:
You've touched on the cruxt of the issue. It appears that not all Prime's behave the same way. Prime's that were fine before the update are broken and those that were broken now work. Since the h/w's all the same, it really is a curious issue.
Click to expand...
Click to collapse
This not completely true statement. Gary already explained exactly what the update did. Raising the lower clock doped doesn't mean a broken prime...lol. my prime still works just fine after update. Yes, some are experiencing issues after update but not all. So to assume all that were fine before update are now broken is incorrect.
Had no problems what so ever with my software until i updated to .21, ( others had flickers, signal problems and stuff like that. ).
How ever the last update seem to have given my tablet the "sleep of death" issue, so it seems to be called atleast, after putting it into sleep it wont wake up unless i hold the power button and let it turn off and then power it back up, happen twice and i just recently updated to .21.
have you tried a soft reset to see if it might clear it?
demandarin said:
have you tried a soft reset to see if it might clear it?
Click to expand...
Click to collapse
??
A soft reset is needed just to get the thing working again... It happens again after that, so no, it doesn't really solve anything.
demandarin said:
have you tried a soft reset to see if it might clear it?
Click to expand...
Click to collapse
after paying 900$ for the tablet it should work flawless..., i shouldent have to reinstall everything just cuz the update is faulty..., and it worked just fine before the update and some dont even have the problem at all.
I have yesterday same issus.I make only reset!
Sent from my Transformer Prime TF201 using XDA Premium HD app
DarkShadowSwE said:
after paying 900$ for the tablet it should work flawless..., i shouldent have to reinstall everything just cuz the update is faulty..., and it worked just fine before the update and some dont even have the problem at all.
Click to expand...
Click to collapse
soft reset doesn't mean you have to reinstall everything again. that's a hard/factory reset. soft reset you just stick a paper clip in the little hole underneath the memory card slot.
I don't have that issue at all. I think 2-3 people reported it or from what I've seen so far.
demandarin said:
soft reset doesn't mean you have to reinstall everything again. that's a hard/factory reset. soft reset you just stick a paper clip in the little hole underneath the memory card slot.
I don't have that issue at all. I think 2-3 people reported it or from what I've seen so far.
Click to expand...
Click to collapse
ah, thought soft reset refered to factory reset and hard reset was equalent to nvflash, so just pressing the reset button is wourth a try...
Is this the problem where the screen goes black like usual and when you tap power it doesn't come back on no matter how many times you press power?
This started happening to me after the update, but all I had to do was tap the volume button and then the power button would start responding again.
Hope the fix is that simple for all of you.
punitenshu said:
Is this the problem where the screen goes black like usual and when you tap power it doesn't come back on no matter how many times you press power?
This started happening to me after the update, but all I had to do was tap the volume button and then the power button would start responding again.
Hope the fix is that simple for all of you.
Click to expand...
Click to collapse
Had this happen once..... Used this same method and it got it out of its funk. Have not seen the issue sense
Well, its wourth a try, to bad i didnt read the topic before i used the reset button after this nights black screen...
I'm having the same problem. I'll try the methods described above and report back.
punitenshu said:
Is this the problem where the screen goes black like usual and when you tap power it doesn't come back on no matter how many times you press power?
This started happening to me after the update, but all I had to do was tap the volume button and then the power button would start responding again.
Hope the fix is that simple for all of you.
Click to expand...
Click to collapse
didnt work for me im afraid...
DarkShadowSwE said:
didnt work for me im afraid...
Click to expand...
Click to collapse
It happened to me again and the volume trick didn't work this time. Holding power for about 10 seconds to restart still worked though. Are all Android tablets this unstable? As much as I love the whole idea of Android, the minor to serious kinks I regularly encounter with this thing are pretty aggravating.
It happended twice to me after the upgrade. Had to keep pushing power for like 10 seconds.
punitenshu said:
Are all Android tablets this unstable? As much as I love the whole idea of Android, the minor to serious kinks I regularly encounter with this thing are pretty aggravating.
Click to expand...
Click to collapse
Before I had the Galaxy Tab 10.1 and had no problem. Like you said, is pretty aggravating, specially when my wife have an ipad 2 and always is talking about what smooth is her ipad.
Started happening to me as well. Never had any problems with prior updates now I've gone to shutdown 2 times since making an update. The method described above doesn't work for me.
mercedru said:
Before I had the Galaxy Tab 10.1 and had no problem. Like you said, is pretty aggravating, specially when my wife have an ipad 2 and always is talking about what smooth is her ipad.
Click to expand...
Click to collapse
its just a software issue introduced with the latest patch and sins it wasent there before the patch its hopefully removed within the next update.
*edit* - it have happen a couple of times now for me and i tried spaming the crap out of the buttons with no result so the only working method is to hold the power button to it goes off or the soft reset button...
I posted this in another thread, but thought I'd put it here also in case the other one is too far down. This is working for me.
I've been having this since the latest update as well. It happens whether it's on the charger or not. So far I haven't had it out of the dock long enough to know if being docked has anything to do with it, but I do know that removing it from the dock once it happens doesn't clear the issue. However, I did notice that if I go under Settings > ASUS Customized Setting > BATTERY SAVING and uncheck MobileDock Battery saving mode, it doesn't seem to happen. After I did that it didn't happen for about 36 hours, but as soon as I re-checked it to test, it happened the first time it went to sleep. Maybe a coincidence, but prior to that I couldn't make it more than a couple of hours without it happening. Might be worth a try as a work around if you're having this issue. After it happened to me again, I unchecked the setting above again and have had no SoD since.
This has happened to me 3 times now since the update and the only way to get any response on is by holding the power button for 10 seconds. Mine has always been docked and plugged into the charger when this happened.
SimonSaysDie said:
I posted this in another thread, but thought I'd put it here also in case the other one is too far down. This is working for me.
I've been having this since the latest update as well. It happens whether it's on the charger or not. So far I haven't had it out of the dock long enough to know if being docked has anything to do with it, but I do know that removing it from the dock once it happens doesn't clear the issue. However, I did notice that if I go under Settings > ASUS Customized Setting > BATTERY SAVING and uncheck MobileDock Battery saving mode, it doesn't seem to happen. After I did that it didn't happen for about 36 hours, but as soon as I re-checked it to test, it happened the first time it went to sleep. Maybe a coincidence, but prior to that I couldn't make it more than a couple of hours without it happening. Might be worth a try as a work around if you're having this issue. After it happened to me again, I unchecked the setting above again and have had no SoD since.
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yea, saw this in the other post and tried it to, havent worked for me tho, :/, im gonna undock the tablet this night and ill see if it happens again this morning without the dock, so far it have happpen every morning with and without the charger plugged in, and even while it was a sleep in my bag at work, ( while in the dock ).
I had this happen for the first time today.
I lost about an hour of productivity as it took me ages to work out I had to hold the power button for just over 10 seconds to get it to force a shutdown.
I'm guessing everyone here has a dock who is getting this issue.
Lastnight I enabled the network deep sleeep and dock sleep in asus custom settings.
Anyone using the same? and getting the issue.
First off, I'm rooted and have already patched my Omate TrueSmart Developer Edition with Lokifish Marz's security patch.
Device: 1900 1/8 TrueSmart Dev Edition
ROM/Firmware version: Latest
Changes made to stock firmware (if any): A few Xposed mods
Issue: See below, freeze, drain, screen not functioning.
Steps Taken: Restart, antivirus check
One day I turned my TrueSmart on (while off my wrist), went back about 15 minutes later to it and the screen wouldn't turn on. I though "Ahh, that's strange. I thought I turned this on." I pressed the power button multiple times to try to turn it on. It was already on, but the display would not turn on. The battery was charged already and at about 85%. I held the power button and felt the haptic feedback - no screen on.
Earlier that week, I'd noticed that the TrueSmart's battery was draining a bit faster than usual on WiFi alone, no SIM or GPS on. When the screen wouldn't work, I held down the power button for about 10-16 seconds (some Android Devices will restart, but not all, so I gave that a shot). - Nothing. I then left it alone for a day (didn't feel like playing with it after a long and busy work day). I tried to turn on the screen - nothing. I still got haptic feedback so I knew it was on. "Crap - now I have to void the warranty by doing a battery pull." Removed the screws, found the crappy water seal, did a battery pull, and turned the device back on. Screen worked - phew. The past two days it had been draining rather fast and the watch was overheating even though I kept it in about room temperature conditions.
I thought something was up so I ran avast! Anti-virus (I'm not playing the Linux OS' don't need antivirus software game - so let's not go there.) and the definitions/database took over two minutes to update (usually just 15 seconds) on a strong WiFi connection - strange. I ran the scan - nothing showed up but the scan mysteriously kept going away and I had to restart the scan a few times. Finally it worked even though I had to turn my WiFi on the watch off.
My question is - am I being completely paranoid or has my watch been hacked? Fast battery drain, connection issues, screen not responding, overheating - those are signs of spying and wiretapping, am I wrong? For the time being I removed the battery so that way if I am being spied on or hacked, the watch can't be powered on.
I've had the watch for only a few weeks, never installed any strange apps - all legit stuff. Am I crazy :silly: or is this something to be worried about?
deedscreen said:
First off, I'm rooted and have already patched my Omate TrueSmart Developer Edition with Lokifish Marz's security patch.
One day I turned my TrueSmart on (while off my wrist), went back about 15 minutes later to it and the screen wouldn't turn on. I though "Ahh, that's strange. I thought I turned this on." I pressed the power button multiple times to try to turn it on. It was already on, but the display would not turn on. The battery was charged already and at about 85%. I held the power button and felt the haptic feedback - no screen on.
Earlier that week, I'd noticed that the TrueSmart's battery was draining a bit faster than usual on WiFi alone, no SIM or GPS on. When the screen wouldn't work, I held down the power button for about 10-16 seconds (some Android Devices will restart, but not all, so I gave that a shot). - Nothing. I then left it alone for a day (didn't feel like playing with it after a long and busy work day). I tried to turn on the screen - nothing. I still got haptic feedback so I knew it was on. "Crap - now I have to void the warranty by doing a battery pull." Removed the screws, found the crappy water seal, did a battery pull, and turned the device back on. Screen worked - phew. The past two days it had been draining rather fast and the watch was overheating even though I kept it in about room temperature conditions.
I thought something was up so I ran avast! Anti-virus (I'm not playing the Linux OS' don't need antivirus software game - so let's not go there.) and the definitions/database took over two minutes to update (usually just 15 seconds) on a strong WiFi connection - strange. I ran the scan - nothing showed up but the scan mysteriously kept going away and I had to restart the scan a few times. Finally it worked even though I had to turn my WiFi on the watch off.
My question is - am I being completely paranoid or has my watch been hacked? Fast battery drain, connection issues, screen not responding, overheating - those are signs of spying and wiretapping, am I wrong? For the time being I removed the battery so that way if I am being spied on or hacked, the watch can't be powered on.
I've had the watch for only a few weeks, never installed any strange apps - all legit stuff. Am I crazy :silly: or is this something to be worried about?
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As long as the apps that you have installed are legit, you should be fine.
I guess my only concern would be...how long did you use the device before installing Loki's patch? Did you connect to any network prior? It's your BT on? Is it set correctly?
As far as the overheating and other issues...I had the same. When I went to the latest Operative 20140318v2, most of the issues fixed themselves. Now, the overheating happens only if I am on a call for more than 10min.
Battery issues have become almost not existent when I patched up. However, I did find that of you upgrade to SL PRO...the juice seems to run out quicker....
I would install a good battery app that monitors ALL processes and hardware using power. I was able to solve a few issues this way.
But, overall, I really don't think you're being watched.
Good luck....
Sent from my HTC One using Tapatalk
Well I already know you're crazy but...
Even with Ensec or Operative the firmware is still unstable. I randomly get greatly increased battery drain yet even when connected to WiFi with full packet logging nothing stands out as odd. The screen not waking up happens from time to time as well as soft locks are being caused by some apps. I suggest you install a system monitor app and see if a particular app is to blame. On one TS, G+ randomly sits there and updates the feed for hours without ever actually updating. One another, it's weather, then on yet another, no issues at all yet all three are on the same firmware and same patch version and option.
The probability that your TS is hacked is fairly low and I suggest looking at the more likely causes first.
Perfectly normal behavior of Android device
BTW - force (hard) restart on many Android device is vol up + power.
Vol down + power will take screen shot.
Of course, there's many Android devices so maybe that combo also works...
TS is half finished device and we are all lucky we have Loki here...
If we were depending on Omate that wouldn't be good...
I'm still waiting my October 2100 1/8 release and I'm quite sure I won't even open it...
I'll sell that and develop for something else...(don't like when someone treat me like idiot)
Sent from my C6903 using Tapatalk
funky0308 said:
I'll sell that and develop for something else...(don't like when someone treat me like idiot)
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Hopefully another Android based smartwatch. Idea man has ideas.
Lokifish Marz said:
Hopefully another Android based smartwatch. Idea man has ideas.
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Absolutely another smartwatch...
I was really patient with Omate but this is too much...
If I have to wait almost eight months for Xperia Z2 I would f***ed them off and that's device that will work fantastic from the box.
But to wait something eight months to have 30% finished device (in a hardware and software way) - naaah...I'm (probably) out...
That's too bad, I really liked that idea and specifications but, if anyone wants to be honest - it just don't worth all that "hype"...
To completely relay on XDA devs to fix tethering and paring, to patch their incapacities and mistakes...to found their company and then wait for them while they are selling watch (newer and better) for a months...
Way tooooo much for me...
Sorry guys for spamming thread
Sent from my C6903 using Tapatalk
@funky0308 - Totally hear you. Maybe the Neptune Pine (quite a bit larger but still) may be better when it's finally released. The TrueSmart is unstable in some ways.
Sent from my SGH-T999 using Tapatalk
deedscreen said:
@funky0308 - Totally hear you. Maybe the Neptune Pine (quite a bit larger but still) may be better when it's finally released. The TrueSmart is unstable in some ways.
Sent from my SGH-T999 using Tapatalk
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Lokifish Marz said:
Well I already know you're crazy but...
Even with Ensec or Operative the firmware is still unstable...
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Haha, we all are a bit crazy. Could make sense.
@mghtymse007 - I used it for a few days before the patch but I should do a factory reset and try to re-patch just to be extra safe.