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Just bought one with 3 day free shipping. They said they have 130 instock!
Sent from my HTC Desire Z using Tapatalk
When is it scheduled to be shipped?
verified and there are now 2 threads for this btw
Arrival date of 12/30/11
Sent from my HTC Desire Z using Tapatalk
Its not listed as the prime. Is that a typo?
Edit: scratch that. Just saw the tf201
Sent from my Galaxy Nexus
corban227 said:
Its not listed as the prime. Is that a typo?
Sent from my Galaxy Nexus
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It's listed as the ASUS® Eee Pad Transformer TF201 Tablet, 32GB Item # 906853, which IS the Prime.
At other times, when it was OOS, the Office Depot site kept suggesting the TF101 and kept trying to put it into your cart as a substitute. So stay alert during checkout.
Good to go. Just ordered mine. Free shipping for delivery on he 30th.
Sent from my Galaxy Nexus
I actually have a pre-order with them from 12/22 which had estimated delivery for 12/27. I have yet to receive it.
I e-mailed them and the response I got today was:
This is in reference to when you will receive order ********. According to our replenishment department , this item should be in stock at the distribution center by the end of this week . We should be able to ship by next week. I do apologize for any inconvenience. Thank you for your business.
What about the keyboard dock?
I just ordered from Office Depot. Rep promised me it would be delivered Jan 6th.
I figure I will get a second Prime (i already have one) to see if it has any defects (hopefully not). And plan to sell whichever one has the worst defects.
(current one has dust under screen, screen bleed and broken wifi, laggy performance but it may just be a software problem.)
jzen said:
I just ordered from Office Depot. Rep promised me it would be delivered Jan 6th.
I figure I will get a second Prime (i already have one) to see if it has any defects (hopefully not). And plan to sell whichever one has the worst defects.
(current one has dust under screen, screen bleed and broken wifi, laggy performance but it may just be a software problem.)
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Where are you located at? I just ordered mine and it says delivery is 12/30, I am in San Jose, CA.
angileri said:
Where are you located at? I just ordered mine and it says delivery is 12/30, I am in San Jose, CA.
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Located in east coast. Thats why mine is going to take a week longer to ship to my nearest warehouse.
I called and asked for overnight shipping, and I'll pay for it, but was told that its unavailable for it. WTF! Only the 3 day shipping option is available
Hmm. So I ordered one of these just now, but now I feel like cancelling.
I keep reading about all these different issues with the device that I somehow think that if I wait for my Amazon pre-order to ship, that next batch from them will be less prone to have those issues, plus I'll get the gold color, which I think looks a bit cooler.
Is it likely that when Amazon gets more in stock that they will be updated and in better shape than these first batches, or am I just as likely to get one with issues?
Also, Amazon estimates february 1st as the shipping date, is it likely this will quickly change to sooner in early January, so I wouldn't be waiting much longer?
Should I not cancel?
some_developer said:
Hmm. So I ordered one of these just now, but now I feel like cancelling.
I keep reading about all these different issues with the device that I somehow think that if I wait for my Amazon pre-order to ship, that next batch from them will be less prone to have those issues, plus I'll get the gold color, which I think looks a bit cooler.
Is it likely that when Amazon gets more in stock that they will be updated and in better shape than these first batches, or am I just as likely to get one with issues?
Also, Amazon estimates february 1st as the shipping date, is it likely this will quickly change to sooner in early January, so I wouldn't be waiting much longer?
Should I not cancel?
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That is a hard decision to make. I had one on pro-order from GS that is supposed to be delivered on 01/11 which is only about 11 days differentce from the one I should be getting this Friday, so chances are they are from the same lot and my chances of getting a lemo are probably 50/50 from either shipment.
But I think you might have a more valid point, if they are fixing the issues the are coming up, the later you order/get it, the better your chances of getting a unit with little to no issues.
Let me ask you something, when you are thinking about "sticking" a woman, do you go to the forums and ask them if you should. Decision is entirely yours. Never let someone's opinion influence what you buy. You would be angry if it doesn't work for you and even angrier for listening to someone when you knew better. Just know that there is a manufacturer's warranty and if you can live with the wait for repairs, then that's a start.
I own a Transformer Prime, do you?
some_developer said:
Hmm. So I ordered one of these just now, but now I feel like cancelling.
I keep reading about all these different issues with the device that I somehow think that if I wait for my Amazon pre-order to ship, that next batch from them will be less prone to have those issues, plus I'll get the gold color, which I think looks a bit cooler.
Is it likely that when Amazon gets more in stock that they will be updated and in better shape than these first batches, or am I just as likely to get one with issues?
Also, Amazon estimates february 1st as the shipping date, is it likely this will quickly change to sooner in early January, so I wouldn't be waiting much longer?
Should I not cancel?
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Well, the first batch of TF101 tablets had really bad screen bleed and build quality... I just bought one (TF101) last month and it was just as bad, horrible screen bleed and backing loose and falling off (and last month i ordered two and both had these same defects that the very first batch had).
One was from bestbuy and the other was from amazon. Asus isnt too good at working out the defects, so I would say yes no matter when you get your prime, it will have some sort of defect.
Just have to hope for a minor defect, or one that you could live with.
unknown_owner said:
Let me ask you something, when you are thinking about "sticking" a woman, do you go to the forums and ask them if you should. Decision is entirely yours. Never let someone's opinion influence what you buy. You would be angry if it doesn't work for you and even angrier for listening to someone when you knew better. Just know that there is a manufacturer's warranty and if you can live with the wait for repairs, then that's a start.
I own a Transformer Prime, do you?
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True.
My main question was whether people knew if ASUS would be actively fixing these issues for their later batches, so I should have just asked that. My other questions were just thought streams that I didn't analyze before typing.
Ordered mine on 12/28, did a live chat today and this is what i was told
Irving: Thank you for your patience. I checked you order, it will most likely ship on January 3, 2012.
Michael: will that be overnight shipping?
Irving: It would be regular shipping, the estimate delivery date of your order is Thursday, January 5, 2012 between 08:30 AM - 05:00 PM.
Where do u live?
Sent from my Galaxy Nexus
Not sure why I keep reading about people RMAing their Primes for any of the MANY problems some of them have but the only thing people should be doing is returning them to the store they bought it from for a refund or exchange point blank bottom line.
1. It's Asus fault not yours the Primes had no quality control you deserve a brand new perfectly working unit that you paid $500 for
2. Why would YOU pay shipping knowing this? Come on people stand up for yourselves and don't be pushed around by this scrub company that has been making ridiculous excuses to customers calling in for support.
3. Asus does not even know how to fix many of the problems still so what do you expect them to do when you send them your Prime? so far I have been tracking those that RMA nearly a month ago and they STILL do not have theirs back and have been told they will have to wait another 20+ days because they don't have the parts to fix them.
P.S
If you are one of the poor souls waiting around for a serial # or ICS lockup fix shame on you for wasting your time Gary is just a messenger and does not have any answers and the way Asus is going with this whole launch I do not expect it to get any better anytime soon and you don't want to miss your chance to return your Prime,
the biggest reason people RMA'd their primes initially is most likely due to supply issues, many stores don't have a replacement device available for exchange, and if it's returned, there's no clear date on when one would get a replacement.
i replaced mine at gamestop but it took a couple weeks to get it all done.
i do agree that with obvious QC issues, asus should offer to pay for shipping both ways, since it's not easy for someone to get a replacement via their retailer.
adiliyo said:
the biggest reason people RMA'd their primes initially is most likely due to supply issues, many stores don't have a replacement device available for exchange, and if it's returned, there's no clear date on when one would get a replacement.
i replaced mine at gamestop but it took a couple weeks to get it all done.
i do agree that with obvious QC issues, asus should offer to pay for shipping both ways, since it's not easy for someone to get a replacement via their retailer.
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I agree with this totally, I went the RMA way and return window is gone. Luckily thru a series of unfortunate events my was replaced early with a new model and only took 3 weeks to do it.
PrimeTimeBro said:
Not sure why I keep reading about people RMAing their Primes for any of the MANY problems some of them have but the only thing people should be doing is returning them to the store they bought it from for a refund or exchange point blank bottom line.
1. It's Asus fault not yours the Primes had no quality control you deserve a brand new perfectly working unit that you paid $500 for
2. Why would YOU pay shipping knowing this? Come on people stand up for yourselves and don't be pushed around by this scrub company that has been making ridiculous excuses to customers calling in for support.
3. Asus does not even know how to fix many of the problems still so what do you expect them to do when you send them your Prime? so far I have been tracking those that RMA nearly a month ago and they STILL do not have theirs back and have been told they will have to wait another 20+ days because they don't have the parts to fix them.
P.S
If you are one of the poor souls waiting around for a serial # or ICS lockup fix shame on you for wasting your time Gary is just a messenger and does not have any answers and the way Asus is going with this whole launch I do not expect it to get any better anytime soon and you don't want to miss your chance to return your Prime,
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Good point. However, you're contradicting yourself here imo.
Amazon just got more (64GB, grey) in stock this morning. I called right away to exchange mine (dead GPS) and I'll have one from their latest batch tomorrow. Keeping my fingers crossed for a good one!
Why RMA? Because sometimes it's better to fix one problem than risk getting two from a new one.
Plus everyone's RMA has not been a bad experience. Some received their prime pretty fast also. I'd say only do an RMA if it truly warrants one. Not sending it in for some simple reason like my browser is running slow..lmao
Bought my first Prime from Gamestop in January, returned mostly because of light bleed, but also WiFi/GPS was horrible. Bought second Prime beginning of February, but it has WiFi/BT issues, so I'm going to return it also.
I've read so many positive reviews that I'm hoping my next Prime will be great, and looking forward to exchanging it... not just a refund.
BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!
Given the fact that the Primes have an awesome less then 1% failure rate, why are they not on the shelves at retailers? Why are the retailers not sure when, or even if, they will get more stock?
Thanks in advance for your answer.
acidus. said:
Bought my first Prime from Gamestop in January, returned mostly because of light bleed, but also WiFi/GPS was horrible. Bought second Prime beginning of February, but it has WiFi/BT issues, so I'm going to return it also.
I've read so many positive reviews that I'm hoping my next Prime will be great, and looking forward to exchanging it... not just a refund.
BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!
Given the fact that the Primes have an awesome less then 1% failure rate, why are they not on the shelves at retailers? Why are the retailers not sure when, or even if, they will get more stock?
Thanks in advance for your answer.
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I'm not Gary, but I sure am interested to know.
Best Buy couldn't even order me one. I was able to order mine from Tiger though and it should arrive tomorrow after being on backorder for a week.
Sent from my Incredible 2 using XDA App
if you want a prime go to nowinstock.net and resister and get notified when its in stock somewhere online
far and away the easiest way
Thanks knives. I thought that site was only for online vendors, who are moving whatever inventory that managed to get their way through the supply chain.
I had no idea that site provided local retail availability!!!
It is an interesting question though... Where are the primes? It seems as though availability is getting worse, not better. Has Asus decided the beta period is over, and is now switching to produce production models?
No joke... I sent mine back to Amazon after soft bricking, for a new replacement... ****, 64GB Primes are 4 -6 weeks out.
I hope they are doing some big time quality control improvement, and the new ones, when they do come out will be problem free.
Norway gave up...
krifos said:
The biggest online retailer in Norway has removed the TF201 from stock, only 2 weeks after release.
http://www.komplett.no/k/ki.aspx?sku=652778&cks=ASS&assoc=D17C9206-4ABF-4D73-94BE-9D52E5984D4D
They claim it is because that they don't know when they get more in stock so they don't want to fill in more orders.
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acidus. said:
Thanks knives. I thought that site was only for online vendors, who are moving whatever inventory that managed to get their way through the supply chain.
I had no idea that site provided local retail availability!!!
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no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
If you go to Staples website and search for Asus transformer prime, you won't get results. The only way to find the tablet is to use google and search for staples asus transformer prime. I think that Staples is gearing up to stop selling the device completely.
Couple that with my 2 local staples returning all of their stock to the warehouse and I'm starting to think that asus is going to slowly stop selling the prime. Would make sense with all of the issues it has.
It makes business sense to stop selling the device and get out the new units with "improved wireless" ASAP so they can stop eating all the costs of having to deal with their mistake on the TF201.
knives of ice said:
no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
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Seems I was a bit premature giving thanks to Knives. (By the way, I'm an Amazon Prime member)
NowInStock.net only shows online retailers. Given enough margin, online retailers will sell anything.
What is strange is every local retailer that carried the Prime is now telling me the same story:
They've heard of problems with the Prime
They've had a lot of returns of the Prime
They have no estimate of when, or if, they will get new stock
Not just one, but all of them: BestBuy, HHGRegg, GameStop and even Staples!
Since Gary has confirmed the Prime has less than 1% failure rate, which is AWESOME, it just seems strange that no local retailers are expecting new stock. If these things are flying off the shelves, why don't any retailers have them or at least an ETA?
The TFP is exactly what I want. For me, higher resolution "2048xwhatever" is just too small on a 10" display, plus it will be slower.
Even Apple products are not this constrained after two months, where people camp out and wait for them.
Its been two months, and retailers are saying due to problems we're not sure when we'll get more?
Ofcourse, there is always the extermely remote possibility that Gary is not telling us the truth. That retailers have suffered from such a high return rate, they have decided not to carry that SKU anymore.
Which I'm sure is not the case. I'm sure Gary will post here tomorrow and clear things up.
Swiftks said:
No joke... I sent mine back to Amazon after soft bricking, for a new replacement... ****, 64GB Primes are 4 -6 weeks out.
I hope they are doing some big time quality control improvement, and the new ones, when they do come out will be problem free.
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@Swift, howdy , I see your located in C-Stat. I actually called the BB here in C-Stat today to see if there were any Primes available after returning my 2nd one last weekend. The rep told me they could have 2 avail by tomorrow and to call in the morning. Just a heads up if your looking bro.
Also guys, I called the BB in my hometown and on 2 different occasions they told me they were waiting on the "new batch" of primes b/c of all the problems they have been having with them. No info as to when this "new batch" is hitting stores though.
xIC-MACIx said:
@Swift, howdy , I see your located in C-Stat. I actually called the BB here in C-Stat today to see if there were any Primes available after returning my 2nd one last weekend. The rep told me they could have 2 avail by tomorrow and to call in the morning. Just a heads up if your looking bro.
Also guys, I called the BB in my hometown and on 2 different occasions they told me they were waiting on the "new batch" of primes b/c of all the problems they have been having with them. No info as to when this "new batch" is hitting stores though.
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HOWDY!
Thanks, but I'm replacing my 64GB Grey, which as far as I know BB doesn't carry. Besides, I'm getting a full replacement from Amazon... whenever they get some again.
With the law suit happening (and probably winning), it'd be smart for Asus not to ship any new primes.
maretus said:
If you go to Staples website and search for Asus transformer prime, you won't get results. The only way to find the tablet is to use google and search for staples asus transformer prime. I think that Staples is gearing up to stop selling the device completely.
Couple that with my 2 local staples returning all of their stock to the warehouse and I'm starting to think that asus is going to slowly stop selling the prime. Would make sense with all of the issues it has.
It makes business sense to stop selling the device and get out the new units with "improved wireless" ASAP so they can stop eating all the costs of having to deal with their mistake on the TF201.
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BINGO! Exactly what i did. I was like WTH cant i find it on their site. Light bulb went off & i used google & it came up. Did a store check and what do you know..... 2 stores locally just got a stock. I grabbed my jacket, & GF and ran! LOL. Actually the guy held it for me.
Oh also when i returned my original to BB the lady said they were not selling them anymore because of the high return rate.
knives of ice said:
no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
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I'm an Amazon Prime member too.
I guess you missed the seperate paragraph, which was in ALL CAPS, that said:
"BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!"
Some people don't mind spending a little extra money and time, to buy something locally. But since you have no idea why that would happen, its not valid. Guessing you have no use for GPS or BT also.
Vcolassi said:
BINGO! Exactly what i did. I was like WTH cant i find it on their site. Light bulb went off & i used google & it came up. Did a store check and what do you know..... 2 stores locally just got a stock. I grabbed my jacket, & GF and ran! LOL. Actually the guy held it for me.
Oh also when i returned my original to BB the lady said they were not selling them anymore because of the high return rate.
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I Googled Staples and TF201 and found it on their site. Checked local availability a couple days ago, and there were a couple stores with stock. Returning my Prime tomorrow. Re-checked Staples, no local availability. Plus if you check their main site, they don't even acknowledge TF201 as an item.
Must be because its so poplular, they don't want to sell it.
We can't help but feel that we're being lied to by Asus. These things are f'd up and being sent back as fast as they can ship them. Very disappointed in Asus for this massive f'up. 1% failure rate my a$$. I was totally ready to accept a unit w non functioning GPS (as I won't use it), but screen bleed out the a$$! no. And still a locked bootloader!
NastroGlide said:
We can't help but feel that we're being lied to by Asus. These things are f'd up and being sent back as fast as they can ship them. Very disappointed in Asus for this massive f'up. 1% failure rate my a$$. I was totally ready to accept a unit w non functioning GPS (as I won't use it), but screen bleed out the a$$! no. And still a locked bootloader!
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I know how you feel (except I would use the GPS). But I'm sure local retailers are wrong, and a boat-load of fully functional TFP's are on their way to retailers.
I bet the retailers got caught up in reading XDA posts and didn't pay attention to their actual return rates, which are less than 1%, like Gary said.
Seriously looking forward to Gary's reply. I know he has a couple PM's, but with less than 1% defects, spending 30 seconds addressing this thread will clear things up for a lot of existing and potential customers.
NCIX in Canada shows >53 in stock of 32 and 64 gb versions. I bought one there last month and it was such a hassle returning. I had to demonstrate all issues to the service guy and he was very reluctant to take it back until he got the ok from ASUS. I won't be buying my next tablet from them. Their return policy is horrible.
I am awaiting confirmation on this forum that a new batch is on its way.
West coast.
So, Asus and I have been going back and forth since December 26th. It started when the charging cable that I received was defective. I simply called them and asked for a replacement, and the troubles started there. It started by them wanting me to pay to send them the cable, because "my warranty only covers one way shipping." That's simply ridiculous, as the product was defective out of the box. I went back and forth with them about that for weeks.
After those two weeks or so (with my charging cable still not replaced), I realized that my Prime had extremely poor wifi and GPS performance, as many others have complained, and my screen was bleeding in two places. Once again, I called Asus and they started to give in and decided to give me a shipping label for my charging cable. I then brought up the poor WIFI, GPS and screen problems, so they told me to send the whole unit in for service.
I sent my Prime in and they had it for two weeks. After those two weeks, it was shipped and I was happy. When I received the Prime again, I noticed a brand new charging cable and charger. I took the Prime out of the box, booted it, and they fixed nothing on the tablet at all. Still poor WIFI, still no GPS and the screen still was bleeding.
I immediately called Asus, they apologized, and sent me a shipping label again. I shipped the tablet out the next morning. The tablet was received and at their repair facility with the status "Waiting on internal advise." That was fine and dandy, until two weeks later it was still at that status. I called them and they told me they escalated my repair, and I would be contacted soon.
A week passed and no one contacted me. I called again, they told me the same thing. So, yesterday I called and threw a fit to both Asus and Best Buy, and Asus had no clue what was going on, and Best Buy told me to get my unrepaired tablet sent back to me and they would handle it. I called Asus once more, and they told me someone tried to contact me and to check my email. I checked my email, and I received this from their corporate office:
Dear Valued Customer,
We have your ASUS TF201 in repair process. We apologize for the delay in service and the inconvenience this may have caused you. Due to non-availability of the replacement parts or units up to this time, we would like to offer you an option to buy back the unit for the full price based on the purchase invoice. If you accept this refund please provide a copy of the invoice in PDF or JPG format and attach to this email. This will also require the return of all accessories to the address provided below. Once these are received we will process and mail a check to you. Thank you for your patience and understanding.
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I replied that I bought a third party warranty (SquareTrade) and a docking station, both of which were useless at this point, and asked if I would be receiving a refund on those too. An hour later, I received a reply with them saying that I will be refunded for the tablet, the dock, the warranty and any other accessories that were bought for the tablet. I emailed them my proof of purchase about an hour ago, and am waiting for my check.
Needless to say, I won. I absolutely despise Asus now. I have one of their desktops, I love it, and one of their OG Transformers which I've never had a problem with. From now on, I'm staying away from Asus products.
Does anyone have an recommendations as to what tablet should be my next purchase? I want something comparable to the Prime, but I'm staying away from Asus at all costs. I'm in no rush to purchase another tablet, so if anyone knows of anything coming out that would be equal or better, let me know please.
cool story bro
B-RiZzY said:
So, Asus and I have been going back and forth since December 26th. It started when the charging cable that I received was defective. I simply called them and asked for a replacement, and the troubles started there. It started by them wanting me to pay to send them the cable, because "my warranty only covers one way shipping." That's simply ridiculous, as the product was defective out of the box. I went back and forth with them about that for weeks.
After those two weeks or so (with my charging cable still not replaced), I realized that my Prime had extremely poor wifi and GPS performance, as many others have complained, and my screen was bleeding in two places. Once again, I called Asus and they started to give in and decided to give me a shipping label for my charging cable. I then brought up the poor WIFI, GPS and screen problems, so they told me to send the whole unit in for service.
I sent my Prime in and they had it for two weeks. After those two weeks, it was shipped and I was happy. When I received the Prime again, I noticed a brand new charging cable and charger. I took the Prime out of the box, booted it, and they fixed nothing on the tablet at all. Still poor WIFI, still no GPS and the screen still was bleeding.
I immediately called Asus, they apologized, and sent me a shipping label again. I shipped the tablet out the next morning. The tablet was received and at their repair facility with the status "Waiting on internal advise." That was fine and dandy, until two weeks later it was still at that status. I called them and they told me they escalated my repair, and I would be contacted soon.
A week passed and no one contacted me. I called again, they told me the same thing. So, yesterday I called and threw a fit to both Asus and Best Buy, and Asus had no clue what was going on, and Best Buy told me to get my unrepaired tablet sent back to me and they would handle it. I called Asus once more, and they told me someone tried to contact me and to check my email. I checked my email, and I received this from their corporate office:
I replied that I bought a third party warranty (SquareTrade) and a docking station, both of which were useless at this point, and asked if I would be receiving a refund on those too. An hour later, I received a reply with them saying that I will be refunded for the tablet, the dock, the warranty and any other accessories that were bought for the tablet. I emailed them my proof of purchase about an hour ago, and am waiting for my check.
Needless to say, I won. I absolutely despise Asus now. I have one of their desktops, I love it, and one of their OG Transformers which I've never had a problem with. From now on, I'm staying away from Asus products.
Does anyone have an recommendations as to what tablet should be my next purchase? I want something comparable to the Prime, but I'm staying away from Asus at all costs. I'm in no rush to purchase another tablet, so if anyone knows of anything coming out that would be equal or better, let me know please.
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I won to but I won better I got 2 free chargers and a free ROG gaming mouse
Sent from my PG86100 using Tapatalk
B-RiZzY said:
Needless to say, I won. I absolutely despise Asus now. I have one of their desktops, I love it, and one of their OG Transformers which I've never had a problem with. From now on, I'm staying away from Asus products.
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I think yours is the first case where Asus voluntarily offered to buy a Prime back. It's odd that they didn't offer to send you a new one; they've done that a couple of times. I wonder if some type of buy back program is part of Gary's "big announcment."
Does anyone have an recommendations as to what tablet should be my next purchase? I want something comparable to the Prime.
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The Acer A510's going up for pre-sale in the next couple of days for $449. It's discussed here http://forum.xda-developers.com/showthread.php?t=1522707&page=6
NewEgg also has the G-Tab 16GB and 32GB refurbs on sale for $276/361 and it would be a decent tablet to hold you over until later in the year when there are more next-gen choices available. The G-Tab has a great dev community.
The Amazon pre-order link is up but it doesn't give an ETA...
http://www.amazon.com/exec/obidos/ASIN/B007E8TWKA/ref=nosim/12479-rg2035-00-20?s=merchant
Really bro, I dont see this as "winning"...
The only thing I want them to do is to give me a working product, I wanted a cool working Android Tablet with Tegra3. If I had wanted the money in my wallet, I wouldn't have bought it.
I am so pissed off, I bought it because I was about to travel to Argentina for a few months, I never thought that I would be here sitting right beside the router to have WiFi or renting cars with GPS units because of the crappy internals. And I have no chance of getting a refund here...
I wouldn't say he won, but justice has been served at the least.
Here I am with a defective tablet as far as WiFi/GPS goes and while I could try to get a refund for it, I want a tablet in my possession and for the moment, this is the BEST tablet on the market in my eyes. It's just unfortunate that ASUS isn't living up to the quality as a manufacturer that I've previously known them to be.
So while I'm happy with being the owner of MY tablet, I know that's not going to last given ASUS's upcoming products that will place the Prime in certain obsolescence.
At the very least, other owners who are not happy with their Primes are being given the option to review their purchase.
OP, I'm glad you got your money back, and really appreciate the info
but it's not really winning because of what another commenter said
getting rid of the tablet is not success, getting one that actually works is.
One angle I've been looking at recently, Asus employees have it pretty bad right now. Asus has dumped hastily built hardware in the market, and made their lives much ****tier. That maybe explains the sudden buy back
sent from my 727
BarryH_GEG said:
I think yours is the first case where Asus voluntarily offered to buy a Prime back. It's odd that they didn't offer to send you a new one; they've done that a couple of times. I wonder if some type of buy back program is part of Gary's "big announcment."
The Acer A510's going up for pre-sale in the next couple of days for $449. It's discussed here http://forum.xda-developers.com/showthread.php?t=1522707&page=6
NewEgg also has the G-Tab 16GB and 32GB refurbs on sale for $276/361 and it would be a decent tablet to hold you over until later in the year when there are more next-gen choices available. The G-Tab has a great dev community.
The Amazon pre-order link is up but it doesn't give an ETA...
http://www.amazon.com/exec/obidos/ASIN/B007E8TWKA/ref=nosim/12479-rg2035-00-20?s=merchant
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I figured they haven't offered many people the option of buying back their tablet. I'm happy mine turned out the way it did, honestly. Thank you for the info about the up and coming Acer tablet. I'm just not so sure I'd like an Acer brand product either..
glazzi said:
Really bro, I dont see this as "winning"...
The only thing I want them to do is to give me a working product, I wanted a cool working Android Tablet with Tegra3. If I had wanted the money in my wallet, I wouldn't have bought it.
I am so pissed off, I bought it because I was about to travel to Argentina for a few months, I never thought that I would be here sitting right beside the router to have WiFi or renting cars with GPS units because of the crappy internals. And I have no chance of getting a refund here...
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The only thing I wanted in the end was a functioning quad core (at the minimum) tablet and something that I know would last me a while and be happy with. Sadly, I can't get that from Asus. I classify it as winning simply because I can now wash my hands of Asus and get a newer and better tablet when they come out and hopefully deal with a company who can support their product.
BUYMECAR said:
I wouldn't say he won, but justice has been served at the least.
Here I am with a defective tablet as far as WiFi/GPS goes and while I could try to get a refund for it, I want a tablet in my possession and for the moment, this is the BEST tablet on the market in my eyes. It's just unfortunate that ASUS isn't living up to the quality as a manufacturer that I've previously known them to be.
So while I'm happy with being the owner of MY tablet, I know that's not going to last given ASUS's upcoming products that will place the Prime in certain obsolescence.
At the very least, other owners who are not happy with their Primes are being given the option to review their purchase.
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Honestly, I'm not happy about the fact that I no longer have a tablet. Though, two months without a tablet and a week or so with one, didn't really make me too attached to it. I am in no rush to get another tablet. I'm going to be playing the waiting game until something that impresses me comes out.
wirelessFREAK said:
OP, I'm glad you got your money back, and really appreciate the info
but it's not really winning because of what another commenter said
getting rid of the tablet is not success, getting one that actually works is.
One angle I've been looking at recently, Asus employees have it pretty bad right now. Asus has dumped hastily built hardware in the market, and made their lives much ****tier. That maybe explains the sudden buy back
sent from my 727
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Click to collapse
Honestly, I would have settled for a working tablet if I knew it would've lasted me a few years. The fact that Asus has about the worst service I've dealt with, I'm happy to wash my hands with them. I'd say I won in that aspect.
So here I am, having a C1 serial TF201 since early February. Thankfully, most issues aren't there, but the more obvious hangups - ie painfully slow wifi (which makes it near impossible to stream online a la watchseries.eu or 1channel.ch) - make me consider my options here.
Based on experience should I:
A. RMA the prime
B. Root, flash CM10
C. Wait for stock Jelly Bean
I ask this because I wanna know if anyone's experiences with Jelly Bean on the prime have shown that wifi is at least improved, because if wifi works well on the prime on JB then I'm just gonna wait and not bother RMA-ing it.
I don't know, does RMA-ing really make any noticeable difference? Does anyone find that after RMA-ing their prime, that their indicated issues were actually fixed, namely, was your wifi actually FIXED?
Somehow I don't see Asus actually solving anything with my prime, instead I foresee me just wasting time and postage costs only to have it returned the same, if not worse - from some of the stories I've read on here.
I live in Canada, so Canadian RMA experience feedback is welcome too. I'm just so torn in my relationship with my prime
deadlocked007 said:
Take it to your store. Say I want this to be replaced under manufacturers warranty for wifi problems. Ask for the infinity pad. Bam.
Sent from my PG86100 using xda app-developers app
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I bought it at BestBuy here in Canada like 5 months ago, if I'm no longer under the 30 day exchange would replacement actually be covered by the 1 year standard warranty that it ships with?
Be careful of rma as there have been a lot of reports that after rma and having the board replaced, people have not been able to unlock their tfp
Sent from my SO-01C using xda app-developers app
Miikeg said:
I bought it at BestBuy here in Canada like 5 months ago, if I'm no longer under the 30 day exchange would replacement actually be covered by the 1 year standard warranty that it ships with?
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You might try taking it back to bestbuy anyway, they seem to be replacing them in the states for Infinity pads. Can't go wrong with that kind of upgrade.
Miikeg said:
So here I am, having a C1 serial TF201 since early February. Thankfully, most issues aren't there, but the more obvious hangups - ie painfully slow wifi (which makes it near impossible to stream online a la watchseries.eu or 1channel.ch) - make me consider my options here.
Based on experience should I:
A. RMA the prime
B. Root, flash CM10
C. Wait for stock Jelly Bean
I ask this because I wanna know if anyone's experiences with Jelly Bean on the prime have shown that wifi is at least improved, because if wifi works well on the prime on JB then I'm just gonna wait and not bother RMA-ing it.
I don't know, does RMA-ing really make any noticeable difference? Does anyone find that after RMA-ing their prime, that their indicated issues were actually fixed, namely, was your wifi actually FIXED?
Somehow I don't see Asus actually solving anything with my prime, instead I foresee me just wasting time and postage costs only to have it returned the same, if not worse - from some of the stories I've read on here.
I live in Canada, so Canadian RMA experience feedback is welcome too. I'm just so torn in my relationship with my prime
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Hey Miikeg
I just Rma'd my Prime 2 weeks ago for the weak wifi issue. I own a 1500 sq house and my wifi is terrible to the point I get 200kbs speeds at the other end of my house. None of my laptops or my wife's Ipad 3 have any issues. I had enough so I sent it back 2 weeks ago and received it back on Friday. They changed the pins and the wifi attachments. There is NO DIFFERENCE. Same crappy wifi. I gave it a shot but it looks like I will have to live with it. I purchased in January so I'm SOL. I'm told by a tech if I send it in again they will change the motherboard but I'm convinced the design and some software issues are the main culprit. Basically we got screwed.
I would try to speak to a manager at BB to see what they can do. They will probably say no but it is worth a shot. If you do decide to RMA don't pay for shipping. Ask for a manager and get a fedex shipping label. Asus should pay.
Good Luck
I am not sure if the exchange would work at Future shop but it seems they are doing it in the US as long as you have the receipt few people with BC's said they exchanged them under manufacturer defect