So I've had Razr Maxx and it's been rooted for like 6 or 8 months. Yesterday received a call and when I hit End to end the call, the phone shut down and would not boot again. Plug in charger, the battery symbol showed ? and that was it.
Verizon sent me a new one today and it's loading just fine but now I have to root and the bad is the tether does not work. So apparently if you get a new phone you don't get free tether any longer.....
I have just experienced a similar problem.
While texting my new number to some contacts on my list, I received a call. I accepted it and when the call was ended, even before I could press anything, the phone just froze dead.
I have tried holding the power button to get it to shut down so I might try rebooting it, but no reaction at all.
Phone was 20 hours old. :crying:
I rooted it yesterday and installed the BootMenuManager from whirleyes, but still had the original ICS the phone was delivered with running.
edit:
Update: Strange: after 4 hours the force turn off (hold menu button + vol up/down) suddenly worked and phone booted up just fine.
Don't know what to make of this but I'm glad.
I wish my luck had gone your way... Phone numbers/address/pics/ and the like aren't a biggie as I had them backed up.... What sucked was the months and months of playing Sentinel 3 and I had every single level beat other than Hard and Insane on the last level....
And having it just the way I wanted as far as looks went without a rom or theme....
Everything has been fine with my G for weeks. Then today, I heard the boot animation and pulled it out of my pocket to see it rebooting. I thought I had bumped the button, so no big deal. Waited for it to boot, then unlocked it and checked mail.
I set it on the couch next to me, then a few minutes later, I reached over to turn it on and it wouldn't turn on. I held the power button several times for extended periods. I finally held power and volume down and it rebooted.
Kind of alarming, since I haven't changed anything. No new apps, no hacking, rooting, modding. It's stock and I haven't changed anything about it in the last week.
Anyone else experience anything like this?
I've had the problem of random reboots and it being stuck on the yellow god screen I'm guessing download mode so your not alone. I'm sure it's a software glitch mentioned by someone earlier hopefully with the jellybeaner it gets worked out
Sent from my LG-E970 using xda premium
Yes im having this issue too, it happens on any stock rom i run. even stock roms that have been debloated like Savvy, ive tried proper custom roms but they give me a blue screen external modem crash screen more often than the random switch off i have with a stock rom. However the switch off has happened to me twice today. its happened overnight before causing me to be late for work and ive missed many phone calls.
Im sick of this issue and am currently in the midst of speaking to the seller off ebay for warranty return (it was bought new unlocked unopened from an ebay store)
My COMPLETELY STOCK DNA's battery died a few hours ago, so naturally i went to go plug it in. When i plug my device in, no LED's light up, and it wont boot at all. Ive tried multiple chargers/cables, tried charging via USB all to no avail. ive read a few threads on here where some can get the white HTC screen to flicker on for a moment, but i dont even get that. The phone was seriously powered off for less than 3 minutes. I also tried doing the Power+vol down hard reset, with no results... I purchased this device less than 3 months ago, and its been kept in pristine order (i treat my phones better than most mothers do newborn babies), so its under the HTC warranty, but i have no way to call them to file a claim and i cant seem to find any way to do that online. can ANYONE help me out please? I need my phone for work, and i feel as if im going to be without a device for a few days because of this :/
I had the exact same thing happened to my Nexus, I had to send it in for repairs. You should go to a Verizon store and show it to them
Plug it into the wall and let it charge it can take a while for the led light to indicate it's charging but it is.
Sent from my HTC6435LVW using xda premium
Plug it in for about 10 to 15 minutes then while its charging, hold down the power button for 30 seconds. You should be good. You may have to hold the power button a couple of times if it doesn't work the first time..
Sent From My Htc Droid Dna...
If your running an old version of clock work mod recovery this should fix it and if you are switch to some other recovery.. If your not running cwm just try it anyway it may fix it. http://forum.xda-developers.com/showthread.php?t=1722989
lftrpllr507 said:
My COMPLETELY STOCK DNA's battery died a few hours ago, so naturally i went to go plug it in. When i plug my device in, no LED's light up, and it wont boot at all. Ive tried multiple chargers/cables, tried charging via USB all to no avail. ive read a few threads on here where some can get the white HTC screen to flicker on for a moment, but i dont even get that. The phone was seriously powered off for less than 3 minutes. I also tried doing the Power+vol down hard reset, with no results... I purchased this device less than 3 months ago, and its been kept in pristine order (i treat my phones better than most mothers do newborn babies), so its under the HTC warranty, but i have no way to call them to file a claim and i cant seem to find any way to do that online. can ANYONE help me out please? I need my phone for work, and i feel as if im going to be without a device for a few days because of this :/
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Did you manage to find a fix same thing happened to my HTC one expect i was running cm10.1 the phone died and when i tried to charge it no led or anything i even left it charging over night and nothing from what im seeing this happens on a few htc devices only
Mine has died multiple times and the led blinks and then after 2 or 3 mind it stays solid and charges. I would let it sit but since you did that and it didn't work it had to be hardware related.
Sent from my HTC6435LVW using xda premium
So, this happened to me, sent for a replacement. Got it in, and worked fine for a while then plugged it into my external battery and BLAM! same thing. No charge light, no response from buttons. no nothing.
Not really sure what went wrong. I'd been running the TrickDroid ROM with the Bulletproof kernel, everything was buttery smooth until I restarted to the phone because it wouldn't send any SMS messages and now the phone refuses to power on. I can't even do a hard reset with power + volume down. So far, nothing has worked to get the phone on.
I hate to think I've bricked my phone, but I think I've bricked my phone. Any other ideas? I'm freaking out here.
I just got the phone last week, so I think if I take it into the AT&T store and show them that it simply won't power on maybe they'll just swap out the device, since I *just* got it.
EDIT: I kept the phone on the charger all night, still didn't turn on, I'd tried different plugs around the room too, no juice. Took the phone into the AT&T store, they plugged it into one of their display chargers and it turned back on.
I had the phone plugged into the wall when it died last night, so I'm thinking it may be some kind of incomparability with the Bulletproof kernel. I'm going to flash stock kernel and call it a day.
Honestly, if you got the phone within 14 days, tell them it's defective and they WILL give you a new one, easy swap in store. If it's outside of 14 days, you'd have to get a refurb, so I'd try all other troubleshooting BEFORE you go that route.
devinthomas said:
Not really sure what went wrong. I'd been running the TrickDroid ROM with the Bulletproof kernel, everything was buttery smooth until I restarted to the phone because it wouldn't send any SMS messages and now the phone refuses to power on. I can't even do a hard reset with power + volume down. So far, nothing has worked to get the phone on.
I hate to think I've bricked my phone, but I think I've bricked my phone. Any other ideas? I'm freaking out here.
I just got the phone last week, so I think if I take it into the AT&T store and show them that it simply won't power on maybe they'll just swap out the device, since I *just* got it.
EDIT: I kept the phone on the charger all night, still didn't turn on, I'd tried different plugs around the room too, no juice. Took the phone into the AT&T store, they plugged it into one of their display chargers and it turned back on.
I had the phone plugged into the wall when it died last night, so I'm thinking it may be some kind of incomparability with the Bulletproof kernel. I'm going to flash stock kernel and call it a day.
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is your charger broken?
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?