Tab wont turn on - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Ok so my grandparents have a tablet and it was working great for about two weeks but today my grandmother turned it off, and later tried to turn it on but it wont turn on. She plugged it in, wont turn on, she took it to the store and they couldnt get it to work so theyre gonna order her a new one but if we can fix it she can have it now anyone have this problem and can I fix it?
Sent from my SGH-T959 using XDA Premium App

Ya, sounds like you are getting the SOD (Sleep of Death) that is if she didnt actually turn it off but just thought she did, anyways it wont hurt to try
To get it to power up you need to hard reset it, hold down the power button and volume down at the same time for around 8 secs or so, basically just keep it held down until you see the Samsung splash screen, it should restart normally, if it happens again which it probably will just rinse and repeat

Just wait and get it exchanged, if they agreed to change it then there's really no need to go meddling around with it and possibly voiding the warranty

Yeah known issue on the 10.1 Tab, had it aswell very often but on HC 3.1 and when the tab is it's docking (keyboard).
Now with updating to 3.2 oddly enough never happens anymore.
What I did indeed was to hold the power button untill the tab restarted.

Ok thanks guys helped a bunch
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Related

Phone turns on by itself...

Sometimes when im at work and i turn off my phone after break or what not my phone will turn off but then it will turn right back on...its like im restarting it but im not im turning it off. And today when i got to work i turned it off then on my break i picked it up and it was on and the gps was searching for my location....dont know why
Are you rooted, and if so, what rom are you using?
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nope...i mean i bought the phone used but i just did the OTA 2.1 update so even if they did root that should cancel it out right? and it doesnt turn on all the time, only once and awhile.
Sounds like there could be a problem with the power button. Ki know mine is super sensitive. Seems like if I barely brush against it, my phone will turn on. Maybe see if you can get it replaced under the factory warranty.
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I dont believe its the power button cuz i set it down in my locker at work and one time i watched it power off then turn right back on and it was just sitting there..
I dunno. Have you tried a factory reset?

Bricked Beyond Repair??? PLEASE HELP!!

Hey guys, I think I've bricked my Touchpad beyond repair. I purchased it off Craigslist because I couldn't get one in the store, so there is no receipt and no hope of a warranty claim. Here's what I did:
I put it in developer mode and installed PreWare. I installed Chroid and played with that. When CM7 became available I installed that. Everything was running fine....so good that I decided to uninstall Chroid since I had a (nearly) fully functional Android build on my device. After the unistall, the device booted to a black screen with and triangle that had an exclamation point in the middle. I downloaded WebOS Doctor hoping to restore it but the device was not in USB mode. I powered it off holding home and power but it immediatly rebooted to the same screen. I tried it again and immediately held power and volume down when it powered off and again, it took me to the same screen. After about the 3rd/4th attempt, it powered off but powered on no more. I cannot power it on by hold power, power + volume down, power + home....anything.
I have a small bit of hope. When I plug it into my computer, the computer makes a noise which tells me that it sees the device however it doesn't install any drivers or show that it's installed as USB. WebOS Doctor does not see my device.
I've Googled and not found anyone restoring a device like this at this state but maybe, just maybe, it can be. Please help if you can! Thanks!
FYI - The battery was about 75-80% charged at the time of the bricking.
Sent from my ADR6400L using Tapatalk
I just got it back into the triangle/exclamation screen again. I'm afraid to power it back off. Any way to force boot into USB mode?
Sent from my ADR6400L using Tapatalk
Tried WebOS Doctor again and it saw my device. I may be ok. At 12% now.
Sent from my ADR6400L using Tapatalk
...I'm good. Wife says I don't have to sleep on the couch now!
Man, I paniced. I've modded a lot of devices but never had one completely die beyond powering it on (unless it has a removable battery).
Lol. Maybe you should have just trouble shot before you posted.
I be Tap'n that
It's Power + Volume Up for USB mode... not sure if that's a typo or you had the wrong key
Either way, good job getting it working lol.
Fwiw ymmv
There seems to be a built in emergency shut off. Hold the power button, volume up and press the center button ten times. The tablet will go into a powered off state. That from hp website. Holding the three together for 10 seconds seems to do the same. I have used both to recover from orange exclamation, cm7 issues, lost mmboot, clockwork.....
Sent from my X10a using xda premium
Thanks for the info guys. I was pressing vol up and power (typo). It's nice to know alternate recovery methods as I do not plan to stop modding this device. I immediately reinstalled CM7 after recovering...lol.
Sent from my HTC ThunderBolt using Tapatalk
even if you don't have a receipt,all touchpads are still under warranty,they have not been out long enough to be out. of course if your touchpad is obviously bricked due to something you did,they might figure it out. (of course,that's easily cured by connecting the headphone Jack to the chases of an old cry monitor,and the USB port to the flyback. I can all but guarentee,they wont be able to.figure out what OS was on it. yea,its shady,but considering their excuse of the day from laptops is "water damage" ,even when you have a obviously defective screen,I think they have it coming,of course I fully expect them towards try to weasle out of any legitimate warranty claims on the touchpad anyway.)
stan.s said:
Fwiw ymmv
There seems to be a built in emergency shut off. Hold the power button, volume up and press the center button ten times. The tablet will go into a powered off state. That from hp website. Holding the three together for 10 seconds seems to do the same. I have used both to recover from orange exclamation, cm7 issues, lost mmboot, clockwork.....
Sent from my X10a using xda premium
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Thanks for this! This helped me out a lot! Mine had a bit of trouble turning back on, so I held power, volume up, and center for 10-15 seconds and it turned back on. YMMV I guess.

[Q] Prime wont turn on... maybe DOA?

Hi guys,
I have just received my transformer prime, I opened the box and tried to boot It but with no luck, it only vibrates.
I though initially that was a low battery issue, but now I have charged it fully (green light), and I'm still unable to boot it...
I have tried to boot it holding the power button for more than 30 seconds, and tried several times the normal way but with no luck.
Any advice?... is this a DOA?
Sigh.....this again. Just let it charge, it's fine.
RussianMenace said:
Sigh.....this again. Just let it charge, it's fine.
Click to expand...
Click to collapse
How much time?... I mean, the LED changed from orange to green... That means its fully charged right?
right now is reaching out almost 3 hours plugged into the wall...
BTW, the screen does not shows anything... some people mentioned a red battery icon, or something like that, but my screen is dead....
Could be your charger derping, there's more people with this issue.
Put it in a plastic bag and huck it in the freezer for a bit,
the thermal protection could be stuck.
David blaine street magic. Better yet, steve jobs apple magic
LOL. hold down the power button for more than 5 seconds and voila! You guys are too funny.
I have tried every possible convination of seconds while holding the power button... 5, 10, 20, 30, 1 min... POWER + VOLUME DOWN, but is just vibrating... does not shows _anything_ on the screen...
Not sure if the reset hole+papperclip is going to help, but I have been trying to find how it works but with no luck, I guess is a combination of button + pushing the reset, but not sure how...
Your screen could be defective. Or the ribbon might not be connected to the board.
Sent from my Sensation using xda premium
I have the same issue, just surprised that I can not use the product while it is plugged.
When i try to turn it on while it's plugged, it flashed and vibrated once showing battery bar and then died....now it just won't turn on!! AHHHHHHh!
Does this happen to other people. I heard you suppose to charge it for 6 hr before first use...but why can i not turn it on while plugged. Now All i see is the a red or orange LED light on the power button. Does it mean it is short circuited?
Can Someone confirm that this is normal.
I didn't bother charging straight away, with modern batteries there really isn't any need as far as I'm concerned. Of course people will tell you different but that's my opinion.
I had no issue with first boot, literally touched the power button for a second and on it came. Sounds like yours is no good.
Sent from my Transformer Prime TF201 using xda premium
Turned on!! Thank god!!!
Haranzo said:
Turned on!! Thank god!!!
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huzzah, I'm happy for you.
Sent from my Transformer Prime TF201 using xda premium
Sounds busted to me OP. When I got mine I was going to let it charge fully before turning it on but as soon as I plugged it in it started booting. So I ran through setup while charging and just let it sit after that until fully charged...
Sent from my Transformer Prime TF201 using xda premium
Sokonomi said:
Could be your charger derping, there's more people with this issue.
Put it in a plastic bag and huck it in the freezer for a bit,
the thermal protection could be stuck.
Click to expand...
Click to collapse
Hi,
I researched a little bit more about the charger issues and to discard that, I left it charging today with another charger (I have two other Transformer 1). But I'm not holding my breath on that, the LED status is green, so I dont think is going to take more charging that what it currently have.
Thank you.
mutiny said:
Your screen could be defective. Or the ribbon might not be connected to the board.
Sent from my Sensation using xda premium
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Click to collapse
Hi,
Any way to check this withouth voiding the warranty?...
coolbomb said:
How much time?... I mean, the LED changed from orange to green... That means its fully charged right?
right now is reaching out almost 3 hours plugged into the wall...
BTW, the screen does not shows anything... some people mentioned a red battery icon, or something like that, but my screen is dead....
Click to expand...
Click to collapse
Hey man, that sounds a lot like what happened to mine. I was able to turn it on and set it up but then I fully charged it and rebooted..it never came back. The LED was green, I tried all the button combos etc...wouldn't even be recognized by my PC.
I've RMA'd it, you may need to do the same thing, sorry man...
LondonGentleman said:
Hey man, that sounds a lot like what happened to mine. I was able to turn it on and set it up but then I fully charged it and rebooted..it never came back. The LED was green, I tried all the button combos etc...wouldn't even be recognized by my PC.
I've RMA'd it, you may need to do the same thing, sorry man...
Click to expand...
Click to collapse
Hey, thank for the reply...
I'm going to try to plug it to the PC and see if I can get something from it.
I was also thinking about trying to drain the battery (as some other have done when the update came), but I dont see any decent way to do it...
The screen does not shows anything (so no battery drain in there), I dont see any other decent way to drain the battery but to burn my finger pressing the power button causing the the thing to vibrate and somehow drain the battery little by little... But I dont know how much is going to take to achieve it ... I'll probably lose my finger first.
Make sure you try holding the power button down for a long time. I had a similar reoccurring issue: http://forum.xda-developers.com/showthread.php?t=1427461
Try holding it down, there will be a buzz but don't stop holding it down until you see the boot logo. It can take holding it down a while. I kept thinking it was broken, but was just letting up too soon after the buzz.
UmbraeSoulsbane said:
Make sure you try holding the power button down for a long time. I had a similar reoccurring issue: http://forum.xda-developers.com/showthread.php?t=1427461
Try holding it down, there will be a buzz but don't stop holding it down until you see the boot logo. It can take holding it down a while. I kept thinking it was broken, but was just letting up too soon after the buzz.
Click to expand...
Click to collapse
I holded the power button, for about 2 min, and still I got nothing, I think this is going to end up as a return/refund
I'm so sad
Doesn't sound promising
coolbomb said:
I holded the power button, for about 2 min, and still I got nothing, I think this is going to end up as a return/refund
I'm so sad
Click to expand...
Click to collapse
Sorry man, after the huge wait we all had and the expectation, I have seen too many of these for comfort. I am no Apple lover, but somehow I can't imagine this kind of thing happening with iPads. Sure the occasional one in a thousand, but this is at least the 5th or 6th DOA I have read about. Seems that QC takes a back seat when demand is high: What? Those won't turn on? Throw them in a box, we need to get as many as we can out to Best Buy, they oversold the pre-orders. Let the poor guy RMA it!"
I was seriously afraid mine would be one of these, especially after they shipped it ground instead of the overnight I paid for. I guess I was a LITTLE more lucky, but no cigar either. I got one with no GPS functionality at all. Cannot even SEE, nevermind lock on any satellites both pre and post 8.3.33 update. Sigh. A "Premium Tablet" with horrible build and QC"
I hope you get a working replacement quickly. The guy who had an amber LED I knew would boot. Yours sounds like its running with no display like a few others I have seen. On guy had it drop 2 feet from on top of a pile of towels to a carpeted floor and his went into the same state. I think perhaps the video ribbon cable is easy to dislodge. Who knows... Get a new one, and give them hell to get it to you fast.
No Power
Just got my prime in the mail yesterday from best buy and I had the same problem. Wouldn't turn on right away so I charged it the full 8 hours and it still won't turn on at all...regardless of how long I hold down the power button. It only ever vibrates.
Called Asus tech support and he had me hold the power button for 8 seconds, let off power button, then hold down again until it turned on...but it never did. They want me to send the tablet in for repairs. That could take weeks. Best Buy won't do anything as they are backordered.
Many others have had this problem on androidforums.com. Asus really needs to address this

Can't put to sleep/reboot?

Ok... So I can't turn my tablet off. I have to let it time out for it to go to sleep. I also can't hold the button down to restart the device. Does anyone know how to fix this without killing the battery? That's going to take a while at 65%.
Autobots, ROLL OUT!
Skullmonkey said:
Ok... So I can't turn my tablet off. I have to let it time out for it to go to sleep. I also can't hold the button down to restart the device. Does anyone know how to fix this without killing the battery? That's going to take a while at 65%.
Autobots, ROLL OUT!
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Sounds like your power switch is dead
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
Sounds like your power switch is dead
Sent from my SPH-D710 using Tapatalk
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If it is OP better not let it doesn't or he won't be able to cut it back on. Unless possibly if prime is poered down, plugging in power cord starts it up.
It can't be busted because I can wake it up, just not turn it off. It's like the power button gets disabled when the screen is on.
Skullmonkey said:
It can't be busted because I can wake it up, just not turn it off. It's like the power button gets disabled when the screen is on.
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Click to collapse
I still say the physical switch is busted. Don't know what software bug would cause your issue. In any case, you just have to drain the battery to turn it off, no other way. Stream a few flash based movies with the tablet overclocked.
Clockwork mod from the market can reboot from the app if you are rooted. Quckboot is another. If you have adb on your PC you can reboot using that too.
Sent from my SPH-D710 using Tapatalk
If you have Android SDK installed try adb reboot just to see it isn't hanging on some software problem...
Finally ran out of battery (damn these things last forever and that was only the first power cycle). Rebooted and it works as how it should. Time to see if I can replicate the problem.
Same thing happened to me last night had to drain the battery. wonder whats causing the problem.

[Q] Phone won't turn on (black screen) but it vibrates once every 34 seconds

I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
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Click to collapse
That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
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Click to collapse
did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
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