Hey guys,
Needed some information on my Galaxy S2. I got it as an upgrade at the end of July, had to take it back for slow internet 2 days later, they said its fine it wasnt so took it back again and they swapped it... Since then there has appeared this small grey circle abit the size of my little finger pushed on the screen and it only appears when over darker objects like grey backgrounds so its not even noticible all the time just when a grey background appears which isnt often cause i generally dont use anything with a grey background. Because my phone is over 30 days old they will not replace it they want to send it off (Carphone Warehouse that is) but they said it can take up to 14days, however I am very angry as I have already been in twice with this phone and has two complaints so this would be the third time. I tryed to complain they gave me a number to complain but just took me round in circles with prompts to press 1 or press 2 and never get through to a person just always prompts. Im so mad with their service I will never be upgrading with them ever again. Its a joke. I have purchased a new phone in order to swap my sim card in to which hasnt arrived yet but want to sell my Samsung Galaxy S2, however I would rather not sell it if its going to break on someone.. but from what ive read on other forums its just the Suction Point where the screen was inserted and its not actually meaning that the phone would break? ...
Does anybody know anything of the same thing happeneing and is it service affecting ect.
Thanks,
Stace
Related
Hi
I am having problems with my screen. Looks like the LCD is faulty. Trying to resolve with Samsung Support, but thought I would ask here if this is a known problem or if there is a simple fix.
It looks like the grayscale colors are not right, I installed a screen tester and the grayscale bars have a red tint. all other tests in the appl look ok. however pictures/video's all look like they are 16bit color and icons look like they are bleeding
Here is a picture of the problem
imageshack.us/photo/my-images/836/atab1large.jpg
Any thoughts?
Eric...
Looks like a faulty panel !
Take it back to where you bought it and have them exchange it.
Sent from my Galaxy10.1 TouchWiz/ADWex equipped Starship.
I have exactly the same problem Tablet has been bought in the United States and now I am in Europe. Samsung won't repair/replace it anywhere in Europe. Only US Samsung offered to help me but the tablet needs to be at a United States address. Now I have to send it back to someone I know.. will take months
Well my problem disappeared.... not really sure why/how, but I have been playing with different ROM's etc. and I THINK it might of been when I did a permissions repair, but...
Plus i'm 99.3% sure I had the problem before I rooted/ROM'd
Another reason to stop loading these 3rd party ROMs. I dont understand why people are installing these 3rd party ROMs to begin with. The stock ROM is by FAR the most stable and error free ROM you can use. Most of the issues people are starting threads about would have NEVER occurred if they just stuck with the stock ROM.
I get this too now. I've been pootin' around with different roms for a while, no problems. Then a few days ago while I was running GalaxyTask 8.0 the "bleeding" started slowly. First around the edges of things, but then the entire screen. The colors seem to color-cycle into the end result. I figured it might be the rom so I tried a stock one. And then I tried a complete stock reset with stock recovery and factory reset - the works. No change. It's still like this. And in the bootloader and the recovery too. Sometimes it gets moments of clarity, everything is fine, but only for a few seconds.
Busted tablet? I bought it while in the US this summer, so taking it back will be an issue. Getting a Transformer Prime late next week *fingers crossed* but still. I was hoping to sell this fully functioning :|
Example:
http://dl.dropbox.com/u/120921/IMG_20111214_214938.jpg
I had the same issue. Also bought in US while I live in Hungary. I had to send it back to my relatives who took it back to Samsung and they replaced it in warranty. Fortunately, I was travelling there by the time we got the new one and I could take it back home with me. This seems to be a weakness of the tablet. My replacement unit has been working nicely ever since.
I had the same issue with an August build stock tablet from the US.
Thankfully Samsung UK took it in for repair and ended up replacing it as it was apparently unrepairable.
My issue used to show up with 60+ minutes of continued use. I think it was thermal related as the warmer it was the quicker it seemed to develop the fault. putting it on standby for a few minutes used to clear it, but the problem would come back quickly as it was warm.
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Jnowak1981 said:
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
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Click to collapse
I'm with you - mine has never been rooted or tampered with. Other than getting heavy usage, I've taken perfect care of it. I've been unable to find a fix.
Ed Riverside said:
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
Click to expand...
Click to collapse
If you're out of warranty you're on your own. Samsung won't repair or replace it for free.
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Ed Riverside said:
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
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Click to collapse
My 10.1v just went.
Guys, I'm having the same issue today. And here is the fix:
1. Take out the back cover.
2. Look for the black cable that have SET printed on the end.
3. Removes both ends and then reconnect.
4. Push/rub at both ends while the screen is on. You'll notice the tint-colour of the LCD will change. Stop when it looks normal again then put a tape on top to hold the cable in that position
4. Put the cover back and enjoy your Note 10.1 again
Good luck!
After convincing my mom to switch from her Blackberry to Android, this thing is making me look like an a-hole.
She has a stock Photon 4G, it was on the charger and when she unplugged it, the screen was stuck on the big yellow "NOW" as in "The Now Network" when the phone first boots up. I pulled out the batter and then tried to reboot, and sure enough, that's what happens. It starts to go through the boot animation, then freezes on the word "NOW" everytime. Any ideas?
Thanks
Have you done anything to it?
Sent from my MB855 using xda premium
couldn't you just return it and get a new one?
Nope, it's completely stock. I don't know why it rebooted in the first place. My mom said she was using it this morning and it was fine, then she left it on the charger for a bit and came back and it had rebooted and was frozen. All I did was remove the battery and then try to reboot with the same result.
If your in your first thirty days I'd swap it out. If not complain your a** off to sprint to swap it out. They will probably do it so you dont make a scene. Phones fairly new anyway.
Check the battery door some of the early photons did not have a "padding strip" on the cover and therefore caused the battery to move around slightly which caused reboots. If it does have the padding and your out of the 30 day window then call motorola from the motorola.com website be nice and more than likely they may send you a new phone since your in your first year of warranty. I called them the other day and requested a new battery door because mine creaked on the bottom and top and they got one fed ex to me within a few days no problemo. The rep even said since im in my 1st year warranty they would do that no questions asked.
I've been having the same problem for the last few weeks and bought the phone when it came out. Also freezes in contacts and on the lock screen and i think I'm past my 30 days sprint gives you.
The back cover does have a thin foam lining inside, so that doesn't seem to be an issue. Not sure how long exactly she's had the phone, but she got it from Best Buy, not Sprint, so may need to go back there and see if we can get it replaced. Along with a new $25 screen protector too I hope!
Try a hard reset. Here is a link that tells how. http://www.hard-reset.com/motorola-photon-4g-hard-reset.html
Thanks for all the help, took the phone back to Best Buy. When we showed him the phone he said, "Oh, you got the death freeze, that phone's been having some problems." It was still a few days within the 30 day period so was able to get the phone replaced with a Nexus S, plus a $200 refund. My mom just wants something reliable to make phone calls and do email, this will fit the bill.
sorry she couldnt get another MoPho but hell at least she's all android.
Now my mom has a Nexus S, my dad has the Atrix, and I got my Evo (which will hopefully be replaced with the Galaxy S II at some point).
So a couple of days ago I noticed my power button on top was not responding very well, hmmm. Thought maybe it was because of my case or some debris got lodged in there. Took case completely off and cycled power button several times but made no difference. It does still work, as in power the phone on and off but you have to push on harder than what it use to be.
Looked online at youtube and related posts, was gonna look at fixing the phone myself. Holy crap, to take this phone apart is a pretty good ordeal and more than likely you will need a new outer case after all is said and done. Went down to local ATT store today and talked to them, and at first lady was like what's the problem, I can power it on and off. I said, well I can too but you have to mash on it a bit to do it, and once I put my case back on it's really gonna get more difficult. Get a new one and compare it, so she did and said she could hardly tell the difference, well I can, the new one has a positive click for each push of the button, which mine did too up til two days ago.
After reading online, I see this is a fairly common issue with the HTC ONE, which ticks me off since it's only 6 months old. Hell my HTC INC, was 4 years old and never had a problem besides just getting slow. Anyway, she brought a new one, or maybe it was newly reconditioned, I don't know, and then loaded it up and said here you go. I asked her if it was a 64gb model like mine, she wasn't sure, so I looked and it wasn't unfortunately. So she put in the warranty order for another one coming to my house. Bums me out bigtime, since I had this one all soff, unlocked, rooted and the whole shot plus as far as I know there was no pixels dead or lifting of the screen or gaps between speakers, and the whole plethora of problems that plague this model of phone, so who knows what my newly refurbished model will bring.
I'm contemplating whether I should even bother relocking bootloader before I mail the phone back in. Any body else run into power button issues?
I was so happy with my first Sony Z2, I decided I wanted a second one and bought me the 32GB version a few weeks back and gave my old 16GB one to my wife. I have been using my new tablet abit lately, but I get periodic issues with the touchscreen. Most of the time everything working fine, but then suddenly the screen will only respond to very hard touches, and something like picking up a icon and moving it on the screen is impossible. If I try to press and move it, sometimes it will open the program, and sometimes you can see I'm picking up the icon but it looks like im dropping the second I pick it up. Then 5 minutes later I can pick up the icon and move it around on the screen no problem.
I'm not sure what to do since it's very random. I'm not sure if I should bring it back to the shop, or do a factory reset first. It's very random, and often only last a few minutes before the effect is gone, but when it's bad it's almost impossible to do something like typing. Anyone else with issues?
I think there was a screen diagnostic menu somewhere, anyone recall where this was?
Felborn said:
I was so happy with my first Sony Z2, I decided I wanted a second one and bought me the 32GB version a few weeks back and gave my old 16GB one to my wife. I have been using my new tablet abit lately, but I get periodic issues with the touchscreen. Most of the time everything working fine, but then suddenly the screen will only respond to very hard touches, and something like picking up a icon and moving it on the screen is impossible. If I try to press and move it, sometimes it will open the program, and sometimes you can see I'm picking up the icon but it looks like im dropping the second I pick it up. Then 5 minutes later I can pick up the icon and move it around on the screen no problem.
I'm not sure what to do since it's very random. I'm not sure if I should bring it back to the shop, or do a factory reset first. It's very random, and often only last a few minutes before the effect is gone, but when it's bad it's almost impossible to do something like typing. Anyone else with issues?
I think there was a screen diagnostic menu somewhere, anyone recall where this was?
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Click to collapse
I made a short video showing the issues: https://www.youtube.com/watch?v=wgi75O2mqak&feature=youtu.be
You should have red this topic before buying : http://forum.xda-developers.com/showthread.php?t=2735460
One of the hottest post of the z2 tablet forum.
If It's possible for you get a refund and buy another tablet.
I have it since may and it's definitely my last Sony product.
Indeed I should, noticed after reading this that my tablet is indeed bent as well... So back it goes then!
I also have a 16GB version, and I have zero issues with that, been a very good tablet for me but the 16GB size is very limiting.
Hi there,
My girlfriend bought refurbished S6 Edge (from ebay seller) 3 months ago and everything seemed fine for some time. To make this story short, I will skip some details .
After 2 months of use back cover started to detach from the phone. We guessed that problem was in faulty battery and contacted seller immediately, but he never responded. In his ad it was stated that phone comes with 2 year warranty. Then we contacted Samsung and they arranged free shipping to their official service partner.
After almost one more month of waiting, they finally opened it and found out that battery was damaged but someone was already trying to fix that damage before with some tape. They refused to repair it and it was just returned to us as it is.
I was thinking to order a new battery and change it myself, but as it turned out phone now has other problems which were not there before.
- capacitive buttons are not lighting up no matter what (tried everything). Back button only blinks once when booting up.
- adaptive brightness is not working no matter what (it is always on full brightness)
- screen turns off as soon as she presses "call" button
This all looks like problem with proximity and light sensors, but they all seem to work in *#0*# menu, so really not sure what to do.
We already filed a dispute with PayPal, but I guess not much help will come from that. Any suggestion what can we do here?
Thanks!
Sorry man, but it sounds like you're kinda SOL. I would honestly just try selling it as-is before the S7 Edge comes out. That really sucks though.