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I am getting about 2 random reboots a day now. Is anyone else seeing this along with long reboot times.
Sent from my Transformer Prime TF201 using xda premium
Ok just happened again and it was sitting next to me not being used at all.
Sent from my Transformer Prime TF201 using xda premium
Same here. Which apps are you using? Have you done anything special? Got mine just yesterday and haven't done anything yet except for installing 3 apps. Wondering if this is a hardware issue...
I know some apps n such aren't updated yet for this version of honeycomb or tegra3. stuff like that or device freezing up usually comes from a bad or incompatible app installation. like I noticed, n others also, that Google earth has been acting funny. I've had it freeze on me in Google earth and either forced an FC or reboot. only happens in Google earth after a while. someone else made a thread on it. some experienced it not loading or freezing up or even reboot. that's the only thing I can really think of. they say when device starts acting up, usually stems from one of the last things you downloaded or installed. so just work backwards uninstalling certain last apps or whatever to see if issue remedied.
same thing happens to me with just normal use... I'm starting to regret buying this thing. Just had it freeze while using google earth.
what worries me is that i've tried using my friends galaxy nexus with ics and it is also buggy/glitchy... i doubt that an update would fix all the problems everyone's been having with their prime.
nope, hasn't happened to me. No random reboot at all and I have over 60 apps on here
slugbug2010 said:
nope, hasn't happened to me. No random reboot at all and I have over 60 apps on here
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I have over 100 up here already. haven't had not 1 random reboot. only thing that'll could pinpoint causes issue was Google earth. which there is a thread on also. its needs updating to be more capatible with our device. sometimes it'll freeze up or not load all the data. that's a software/compatibility issue on Google earth side, not the prime. random reboots and freezes are usually caused by an app you downloaded. easiest way to eliminate the cause is to go back and uninstall the last apps you put in there one by one. then you will find out what was causing the issue.
I bet it's an app that's causing it. I got my Prime yesterday, and I was ready to return it last night because it was constantly freezing and rebooting. I had installed a ton of apps, most of which were apps I use on my phone. In a last ditch effort, I did a full reset last night and am slowly installing less apps. So far, it's running perfectly. I suspect Swiftkey X was causing the problem, as it didn't run properly, but I'm not sure that was definitely it.
Sent from my Transformer Prime TF201 using Tapatalk
nyijedi said:
I bet it's an app that's causing it. I got my Prime yesterday, and I was ready to return it last night because it was constantly freezing and rebooting. I had installed a ton of apps, most of which were apps I use on my phone. In a last ditch effort, I did a full reset last night and am slowly installing less apps. So far, it's running perfectly. I suspect Swiftkey X was causing the problem, as it didn't run properly, but I'm not sure that was definitely it.
Sent from my Transformer Prime TF201 using Tapatalk
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I took your advise and so far so good. I disabled the factory restore and started from scratch. Seems better so far.
Sent from my Transformer Prime TF201 using xda premium
U Flippin Idiot said:
I am getting about 2 random reboots a day now. Is anyone else seeing this along with long reboot times.
Sent from my Transformer Prime TF201 using xda premium
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Mine did this twice after I downloaded and ran Google Earth. It locked up and I had to restart. After that it restarted twice. Since then it has been perfectly stable. :thumbup:
Sent from my Transformer Prime TF201 using Tapatalk
U Flippin Idiot said:
I took your advise and so far so good. I disabled the factory restore and started from scratch. Seems better so far.
Sent from my Transformer Prime TF201 using xda premium
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you mean me RIGHT? LOL
The Motorola Triumph I have is prone to random reboots, but in every case I've traced it back to a program...could be the same for you. A bit annoying as two of the programs were ones I'd used for sometime on my old Droid 1.
Not sure if it's a program that's causing it... it might be a more serious problem. mine has now frozen 4-5 times while the screen is off in the last week.
I uninstalled google earth after it froze but now it's casing me to hold down the power button with a black screen so it can reboot. i love this tablet when it works but for $500 I feel like it shouldnt have this many problems.
demandarin said:
you mean me RIGHT? LOL
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Of course. I gave thanks
Sent from my Transformer Prime TF201 using xda premium
Yeah I figured out my issue was a live wallpaper. After uninstalling it I haven't had a random shut down to were I couldn't start it until after several tries.
Sent from my Transformer Prime TF201 using Tapatalk
A lot of times when I open the recent apps menu, I get a huge screen tear or flicker across it. Any way to fix this? It behaves differently with Force GPU rendering off, but it's still there. Happens on both my TF101 and TF201
Sent from my Transformer Prime TF201 using xda premium
Big deal, happens for me too. Doesn't cause problems so ignore it.
Sent from my tablet thing with XDA Premium.
I get this too. Kind of annoying. It doesn't show up all the time though
Sent from my PG86100 using Tapatalk
Last two days ago, my prime fell off from our bed, my daughter somehow accidentally kicked it. Never thought about checking the camera right away, busy checkin f theres a dent made, fortunately not. However, yesterday, just realized that the camera was busted. Tried to press the back of the prime somehow fixes temporarily, but still it's annoying.... though i am not so fond of using this tablet as a camera, but seems it's incomplete. Should i return this for service or just leave it like this with bused camera. I know it's my call but i wanna hear some of your opinions. Thanks guys....
Sent from my Transformer Prime TF201 using xda premium
skarfreak said:
Last two days ago, my prime fell off from our bed, my daughter somehow accidentally kicked it. Never thought about checking the camera right away, busy checkin f theres a dent made, fortunately not. However, yesterday, just realized that the camera was busted. Tried to press the back of the prime somehow fixes temporarily, but still it's annoying.... though i am not so fond of using this tablet as a camera, but seems it's incomplete. Should i return this for service or just leave it like this with bused camera. I know it's my call but i wanna hear some of your opinions. Thanks guys....
Sent from my Transformer Prime TF201 using xda premium
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Same happened to me in March. Sent it in RMA and got it back 2 weeks later fixed.
Yesterday however the green camera screen showed again so i'm going to contact them. Bummed dont want to send it off again but it should work!
Sent from my Transformer Prime TF201 using xda app-developers app
GreginNH said:
Same happened to me in March. Sent it in RMA and got it back 2 weeks later fixed.
Yesterday however the green camera screen showed again so i'm going to contact them. Bummed dont want to send it off again but it should work!
Sent from my Transformer Prime TF201 using xda app-developers app
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Upate: now, camera won't open already... decided to send this anytime this week.. Wish we know how to open and tigtn those loosen stuff. Heheehe...
Sent from my Transformer Prime TF201 using xda premium
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
I doubt the reason the camera quit working is due to the fall, I baby my Prime and it has never taken a lick, yet my camera quit working about a week ago, I get the green scrambled screen like many, many others have gotten with theirs. Either they have poor connections to the board internally, or the software drivers are bad. Only my front works, and I live overseas so getting service is going to be a huge pain.
nKyb said:
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
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This is really sad for some of the prime owners... lets just be hopeful that someday somehow they can find a way to fix this....
Sent from my Transformer Prime TF201 using xda premium
nKyb said:
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
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It's most definitely hardware. Squeezing the TFP by the camera brings back the camera for a second which makes it 100% hardware. It's likely a loose connection or poor solder joint.
My rear camera went green and I have never dropped it.
Unfortunately I have unlocked my Prime and therefore "technically" I am out of warranty. I may have to try to RMA it and see if they will fix hardware even if I unlocked it. I also have an LCD Mura and all the weak WIfi and BT issues. I may just wait until any other hardware issues popup and try to get them fixed all at the same time.
yep, this is most definitely hardware related. same thing happened to me and i had to RMA it. they didn't try to pin it on me for CID though, so you should be all set. I had my prime repaired and back in 12 days from sending it.
there are also a number of threads about this already. please try searching before making a new thread.
here are a couple links
http://forum.xda-developers.com/showthread.php?t=1612230
http://forum.xda-developers.com/showthread.php?t=1630212
Good luck!
Mine is currently being RMA'd for exactly the same reason. It had a minor bump and the camera showed a broken image in green. Mine would also temprorarily get fixed by squeezing but after a bit that stopped working. Moral... Treat it like glass.
I am more than pissed. I just checked my camera. And now its GREEN! I take very good care of my equipment. My GF knocked it off of the couch last night while in the dock. maybe 15" fall onto my leg / carpet. I am beyond pissed. Reasons like this are prime example while i will never purchase another asus product.
1SiK1500 said:
prime example
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Lol
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1SiK1500 said:
I am more than pissed. I just checked my camera. And now its GREEN! I take very good care of my equipment. My GF knocked it off of the couch last night while in the dock. maybe 15" fall onto my leg / carpet. I am beyond pissed. Reasons like this are prime example while i will never purchase another asus product.
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Sorry to hear dat... second time fall in my case just last night... i forgot to zip the cheap bag... booooom goes the prime and dock. And i was like wtf....
skarfreak said:
Sorry to hear dat... second time fall in my case just last night... i forgot to zip the cheap bag... booooom goes the prime and dock. And i was like wtf....
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thats how it happened to me. i was devastated lol
Sent from my Transformer Prime TF201 using XDA Premium HD app
Warranty covers it
Sent from my PG86100 using xda premium
I've got the green lines of death on my 8mp camera too. It just started happening. I can do the "squeeze" fix but as soon as I stop squeezing it goes back green and I never really get the camera to look right while squeezing. I also tried the soft reset button without help. I really don't want to RMA AGAIN. I just got my Prime back from Asus. I do have to say my RMA experiance was not bad though.
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
hakarune said:
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
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I really wish I did know how to fix it myself, I don't want to be without my tablet
hakarune said:
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
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pretty sure its a physical damage problem, which seems more and more likely is caused by being dropped. might just be a loose connection, but unless someone with this issue opens up their prime to see if they can simply reconnect it, we won't know :\
Sent from my Transformer Prime TF201 using XDA Premium HD app
nhshah7 said:
pretty sure its a physical damage problem, which seems more and more likely is caused by being dropped. might just be a loose connection, but unless someone with this issue opens up their prime to see if they can simply reconnect it, we won't know :\
Sent from my Transformer Prime TF201 using XDA Premium HD app
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Mine had never been dropped when it happened. But i found that the fridge gave me a temp fix when the problem first arose.... Don't know how my tablet ended up in the fridge, but that's where i found it lol. Once i get some micro screwdrivers i will be able to check. My eyeglasses phillips was too big for the screws.
Sent from my Transformer Prime TF201 using XDA Premium HD app
I have a problem with the camera on my prime and am wondering if anyone else is experiencing this. Whenever I go to the camera and use the back facing camera it just shows a green and red fuzzy screen, ffc works fine. Have wiped and reflashed and even changed ROMs, but no help, I am on androwook hb1.4 right now, was on the red virus ww .15 when it started. Any help would be appreciated.
Thanks in advance
Sent from my SPH-L900 using xda app-developers app
Here is a picture of it, I tried to screenshot it on the tablet but I get a notification saying "could not save screen shot, storage may be in use" .......I'll try to get a logcat
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npesa92 said:
Here is a picture of it, I tried to screenshot it on the tablet but I get a notification saying "could not save screen shot, storage may be in use" .......I'll try to get a logcat
Sent from my SPH-L900 using xda app-developers app
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It is maybe a hardware issue. Please search in this forum or Q&A forum for this issue. It has been reported a few times.
Sent from my HTC Desire HD using xda premium
Hardware issue. RMA it. I just got mine back last month. Only took about 10 days.
theandies said:
Hardware issue. RMA it. I just got mine back last month. Only took about 10 days.
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OK I'll try and take it to best buy first, that's where I purchased it. Correct me if im wrong but the prime was recalled right? I've read other posts of people being upgraded and so forth, was wondering what they do about unlocked primes?
Sent from my SPH-L900 using xda app-developers app
npesa92 said:
OK I'll try and take it to best buy first, that's where I purchased it. Correct me if im wrong but the prime was recalled right? I've read other posts of people being upgraded and so forth, was wondering what they do about unlocked primes?
Sent from my SPH-L900 using xda app-developers app
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The same thing happened to my Prime soon after I got mine back in January. There is a quick, but temporary fix to the problem -- you have to squeeze area right below camera lens. You have to press quite hard, so be sure you don't accidentally crack your screen or something. However, like, I said, this is just a temporary fix it WILL come back. I brought mine to a repair center and all they did was take out the camera and re-seat it. That worked for a while, but all it came back again. Then I brought it back, and they replaced the camera entirely, and I've never had a problem since.
Greening Syndrome
Seems the green screen with lines on using rear camera disease is spreading,,,my TF201 has just started misbehaving BUT...it had just returned from a 3 week repair job (under warranty fortunately) to get the screen fixed. The original problem was a wall of alternating black and white and then colour lines when turning on the device,,,which did not disappear. Really very disappointing as I have only had the tablet for 6 months and have not dropped it at all...my first tablet but I'm not impressed with Asus products though to be fair the process for getting it repaired was efficient and prompt even though the actual repair time was long.
Experiencing the same issue myself, only had the tab about a week, and it's still under warranty. RMA since 6/12/12. I'm not really expecting to see it back this side of Christmas.
So my girlfriend is still on her Tbolt. She's never wanted me to root it or anything so still stock. Anyway since the ics update the phone has become next to useless. She was complaining about it being slow, laggy etc. I thought she was exaggerating but after messing with it myself ya its really bad. Super slow to do anything and backup media force closes every few minutes.
Just curious if this is an isolated incident or if others have similar issues? I told her to try a factory reset but she doesn't want to do that yet.
Sent from my HTC6435LVW using xda app-developers app
broons said:
So my girlfriend is still on her Tbolt. She's never wanted me to root it or anything so still stock. Anyway since the ics update the phone has become next to useless. She was complaining about it being slow, laggy etc. I thought she was exaggerating but after messing with it myself ya its really bad. Super slow to do anything and backup media force closes every few minutes.
Just curious if this is an isolated incident or if others have similar issues? I told her to try a factory reset but she doesn't want to do that yet.
Sent from my HTC6435LVW using xda app-developers app
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My girlfriends phone apparently didn't take well to the update either. Hers never got FC's, but it froze a lot... especially on the lock screen. After a while, the screen started wigging out... it started scrolling around on its own and even made screen selections on its own.
Good thing I have a reliable source here that warned me about the ICS Goblins that come with the OTA and harass the user of the phone. I sent her phone in for an insurance claim and got her a new one and no more ICS Goblins harass her.
Disconnecktie, if you see this, thanks again!
Sent from my ADR6400L using xda premium
RBarnett09 said:
My girlfriends phone apparently didn't take well to the update either. Hers never got FC's, but it froze a lot... especially on the lock screen. After a while, the screen started wigging out... it started scrolling around on its own and even made screen selections on its own.
Good thing I have a reliable source here that warned me about the ICS Goblins that come with the OTA and harass the user of the phone. I sent her phone in for an insurance claim and got her a new one and no more ICS Goblins harass her.
Disconnecktie, if you see this, thanks again!
Sent from my ADR6400L using xda premium
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You never know when they might sneak up on you.....
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