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Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
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You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
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Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
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Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.
I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
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I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.
Hi,
Has anyone had any problems with the default Email client on the Prime (not the Gmail one)? I seem to have a problem if I have two email addresses configured in the Email client. The first account (mine) works perfectly fine, but the second account (my wifes) seems to randomly delete emails from her mailbox on the Prime. Sometime it will delete all of the emails that it has stored in memory but other times it will only be a few.
Anyway have a similar issue like this? Its really annoying!
That is pretty strange, what kind of accounts are they? (Exchange, IMAP, etc...)
I'm running 5 different accounts, and have no problems
I also struggled with the included email app. I have 8 email accounts that I need to use, and got tired of pulling my hair out. I installed "enhanced email", and paid the $9.99 for the program, and have never looked back.
The app is super easy to set up accounts, and has all the preferences that I need for each account (check on a schedule, do not check, delete or don't delete from the mail server, etc.)
A bit pricey, but in my opinion well worth the money. If you go to the play store and search for the app, then go to the author's forum mentioned in the write up, you can get a link to a free trial download.
George
They are pop3 accounts from my ISP. Yesterday I deleted my wife's account and re-added it to see if that fixes anything. If it continues I will have to look at 3rd party clients.
Sent from my Transformer Prime TF201 using XDA
I'm having an issue with the stock mail app (aside from its crappy large font and horrid UI)
When I recieve an HTML email e.g. a notification from Facebook or from a company advertising something - I can't asee the text.
Facebook emnails have the blue hyperlinks but if it was a notification of a message, I can see the friend names and pics but not the comment/text next to the name???
Is very annoying as I have a yahoo mail account and several gmail acocutns and want to be able to have everything in one place.
Any ideas?
Will try K9 in meantime but wondered if anyone else has this issue and whether its an S3 issue or an ICS 4.0.x issue??
Thanks
The stock mail app is horrible. In some circumstances it'll draw white text on a white background, thus causing your problem of missing text in emails. It also has a bug where the compose text field prevents you from selecting text properly (text selection handles are bugged).
I've rooted and replaced it with the stock ICS mail app. Tried K9 but it kept crashing. ICS Mail app isn't great either, sometimes it takes an age to check for mails, also the folders are badly organised e.g. browsing to Drafts on my gmail account takes me to a different (in app) drafts folder, and I have to navigate to [google mail] -> drafts to find the correct gmail folder. I wish IMAP clients would have options to map in app folders to their correct IMAP locations.
I have K9 and so far not crashing but in comparison to the previous stock mail app I had on my HTC Desire HD they are both horrid.
Thats probably the only bit i miss as the s3 is superior in every way but the email handling is poop.
Ideally google would open out the gmail app to allow other imap accounts, e.g. yahoo and then i could have it all in one place and it look nice.
That or someone port the htc maill app over.
Hi everybody, i have S3 and also facing the same problem with my IMAP account. S3 make its own "send" items folder and not synchronize it with my IMAP one. Can I change the "Samsung send" folder to IMAP send folder?
I'm using ICS 4.0.3 and new to Android.
I have several email accounts Yahoo / Hotmail / Cablevsion / etc.
When setting up email accounts on my phone, is it best to setup a new email account for each of the above,
or is it better to setup Gmail to read them all and only view and send email through Gmail?
Joe_PDA said:
I'm using ICS 4.0.3 and new to Android.
I have several email accounts Yahoo / Hotmail / Cablevsion / etc.
When setting up email accounts on my phone, is it best to setup a new email account for each of the above,
or is it better to setup Gmail to read them all and only view and send email through Gmail?
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There is no "better" way to do this - you've got to do what suits you.
I do personally prefer to have all my emails picked up by Gmail though. I just find it easier having Gmail open on my PC for everything, getting all my emails effectively through one account. With incoming mail rules I can filter them to individual folders (labels), and even have notifications based on individual folders as well. For example, I don't get notifications for my work emails, but I can access them via Gmail. I do get notifications of all xda PMs and emails though.
That's just my preference though.
Archer said:
There is no "better" way to do this - you've got to do what suits you.
I do personally prefer to have all my emails picked up by Gmail though. I just find it easier having Gmail open on my PC for everything, getting all my emails effectively through one account. With incoming mail rules I can filter them to individual folders (labels), and even have notifications based on individual folders as well. For example, I don't get notifications for my work emails, but I can access them via Gmail. I do get notifications of all xda PMs and emails though.
That's just my preference though.
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Archer,
Thanks for that reply. I was just wondering if best to have several icons on my device for each email account or if its best to let
Gmail do the work? I was looking for info from a users POV and appreciate your details.
So I guess you have no problem keeping track of sending and receiving from the various accounts, all through Gmail?
The labels (folders) are just on your desktop, or on both your mobile & desktop?