Hi,
Has anyone had any problems with the default Email client on the Prime (not the Gmail one)? I seem to have a problem if I have two email addresses configured in the Email client. The first account (mine) works perfectly fine, but the second account (my wifes) seems to randomly delete emails from her mailbox on the Prime. Sometime it will delete all of the emails that it has stored in memory but other times it will only be a few.
Anyway have a similar issue like this? Its really annoying!
That is pretty strange, what kind of accounts are they? (Exchange, IMAP, etc...)
I'm running 5 different accounts, and have no problems
I also struggled with the included email app. I have 8 email accounts that I need to use, and got tired of pulling my hair out. I installed "enhanced email", and paid the $9.99 for the program, and have never looked back.
The app is super easy to set up accounts, and has all the preferences that I need for each account (check on a schedule, do not check, delete or don't delete from the mail server, etc.)
A bit pricey, but in my opinion well worth the money. If you go to the play store and search for the app, then go to the author's forum mentioned in the write up, you can get a link to a free trial download.
George
They are pop3 accounts from my ISP. Yesterday I deleted my wife's account and re-added it to see if that fixes anything. If it continues I will have to look at 3rd party clients.
Sent from my Transformer Prime TF201 using XDA
Related
Hey all,
did I miss something or are we still stuck with the same crappy IMAP support
that was there in the initial release?
I'm using hMailserver and get No Mails although I am getting the folder names
downloaded. This issue was due to the HTC client not supporting IMAP Prefix.
Did anyone solve this or does HTC need a kick in teh behind?
Tried with my Google account as well (which you'd think would work) for testing
purposes and no go...
//Nik
I'm using two IMAP accounts (one is a Google) just fine.
In the HTC client (not K9)?
How did you configure GMail?
//Nik
The missing folder-path preference has been acknowledged by HTC support, along with a number of other problems with htc-mail. Except from that IMAP has worked well for me, at least with the recent upgrade.
My worst problem with HTC-Mail is that it refuses to display signed messages. That's a big issue with 1/3 of all my incoming messages having GnuPG signatures.
HTC Mail never worked for me, when I configured it for access to a unsecured IMAP account on the local (WiFi connected) network it didn't pull down any mail automatically and whenever I manually forced it to sync it would force close.
In the end I decided resitance was futile and allowed myself to be assimilated into the Google collective. All my incoming mail from all my accounts is now collected by my GMail account, and I access it using the GMail app on the phone (which does push email, unlike the HTC Mail app). The ability of GMail to use multiple SMTP servers and/or set the 'From' address combined with automatic selection of the address to use for outgoing mail means my sent mail still appears to originate from my original accounts.
Stop whining and install k-9 mail. I found the newest 1.006 to really work well. If it had a homescreen widget then it would be perfect.
Did install K-9 the day I got the device, works okay.
My point is, when a device is sent out with an e-mail app
with such crappy compliance, it's sad...
... and to quote you... "If it had a homescreen widget then it would be perfect"
this would be nice...
//Nik
Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
Click to expand...
Click to collapse
You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
Click to expand...
Click to collapse
Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
Click to expand...
Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.
Hi all,
Recently purchased a Samsung Nexus S. The stock email client (not the GMail app), using POP3 will delete mails once they have been downloaded, or when I next sync. Occasionally it will not delete all mails, just some. The option to delete from the server is not ticked and no other clients are pulling from the server, so its not the case that another app is deleting them. To confirm, emails aren't being deleted after say 10 days, they are being deleted within minutes, and I'm only downloading a handful of mails.
Any help much appreciated- all forum posts seem to relate to other clients consuming from the server and deleting mails, which isnt my issue. Cheers.
Andy
If I remember correctly, POP email servers are linked between the mobile device and the regular computer. If you delete something on the computer it will be deleted on the phone and vice versa. If this isn't the case, are you sure they're being deleted and not hidden do to being marked as read? Check the trash to see if they've been sent there.
Thanks for the reply.
Messages are not being moved to any visible folders, and no other client (ie Outlook) are accessing this mail server.
Thanks.
OK, I kind of resolved this, if it helps anyone.
Firstly, I tried a different POP3 and also an IMPA provider with the mail client - both work fine, no problems. Then I recalled that my mail provider (Virgin Media UK) have recently advised that it is necessary to put 'recent:' ahead of the POP3 username, making it 'recent:[email protected]'. Now the default mail client won't allow this format of username, presumably some internal validation on the client side does not permit it.
So I tried K9 Mail - this behaves the same way with the standard POP3 username, but with the 'recent:' prefix (which it allows) my mails aren't deleted every time I pull from the server. My thoughts are that without the 'recent:' prefix, Virgin Media only returns the new mails - as the default mail client syncs with the server on a 1:1 relationship, it then deletes all old messages (even if they are only a few seconds old). With 'recent:' I think Virgin Media supplies a whole chunk of recent emails, not just the new ones, and the client app essentially doesn't delete the older mails until the time I happen to sync and they are no longer classed as 'recent'.
So in summary, there is no fix for the built-in client - but a workaround is to use K9, which seems a better client anyway. What's most ironic is that Virgin Media's email service uses Google Mail. Oh dear...
Is anyone else having this problem?
Using the samsung email app .In the email settings for the account I have set the "Recent Messages" to 25 (the same thing happens if I set it to any other number except "total").* When I receive a new email & delete it, the 26th email moves back up to 25th & the mail app brings it in as a new unread email again.My htc desire allowed me to set it by number of days old, but I don't see this as an option on the S3.**I really don't want to set it to "Total" & have every email that I've ever received but haven't deleted show up on my*phone.
It's driving me nuts.
Thanks
It's happening on my mate's s3 too. Anyone else?
Is it deleted on your email account as well? I had this issue when I got my S3, too.
There's an option within the mail app, where you can toggle to delete those mails from your email account, when you delete them inside the app.
The default setting on my S3 was, that it's only deleted inside the app, but not from my mail.
I hope this helps.
Settings>App manager>email app>clear cache
Or go to recovery and wipe cache/fix permissions
Sent from my GT-I9300 using xda premium
S4 Old Emails Return, Sync
Hello,
I have seen that many, many folks are having problems with this. Posts all over the place on android central and many other places.
I have had this problem intermittently over time and have tried different things.
In the past, I just deleted the old emails and typically no more problem for some time.
Recently the problem returned.
Deleting the old emails did not get rid of them. Essentially, you see emails pop up as new at the bottom of your S4 android email box. They are old emails.
I tried the following.
Deleting old emails, older emails just show up as new, unread.
Deleting the actual emails in your box is not good if you want to keep them. If you use this method you'd have to delete them all. I don't want this.
Delete all emails from your pop3 email and set your android mail to delete from server. I don't want this. I want to keep them on the server. I should be able to.
Set the android email to 25, didn't help. Set the android email to total and then delete or move them to trash, didn't help.
Delete and reconfigure the email box. Didn't work.
I am currently trying a fix for my comcast email I have always used pop3 style setup on the stock android email setup. Today I deleted my email box and reconfigured it as IMAP and set the security as SSL. It seems to work, but I will repost if it doesn't . Setting to TSL, the mail wouldn't load. Setting to no security with IMAP, wouldn't load an email. SSL seems to be the only way.
Good luck!
Greets all,
Was wondering if anyone might have this issue. I setup my phone to grab my emails, I set it up as an IMAP so that this way I could get the emails but keep it on the server, so this way I can download it on my computer into outlook later on. Up until the One max, I never had an issue and always set it up the same way, I recently just noticed that after I read a email and if I delete it from the phone it seems to delete it off the server as well. I tested this out by sending myself an email and then deleting it, then going into outlook to receive the email but it wasnt there. If I got into the server its in the deleted folder and not in the inbox as it should be.
Anyone else notice this?
Well I just tried something else, I just set it up as a POP account, and it works as IMAP, Hmmm I wonder if they messed up and named them wrong, where Imap is suppose to be pop and pop is suppose to be IMAP.
Still curious to see others responses.
When i click Add account, it shows Other(POP/IMAP)
Screen shot attached for your reference, what do you get?
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
AngelDeath said:
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
Click to expand...
Click to collapse
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
Click to expand...
Click to collapse
pradeepvizz said:
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
Click to expand...
Click to collapse
Okay you missed the whole point here. When I chose IMAP with my email on my phone, and then delete it from the inbox (select and hit trash can) its suppose to delete from the phone inbox, but should show up as new in my outlook 2010 on my pc as new. It doesnt show up at all. If I go to a web browser and login into my email, its in my trash folder and not in my inbox as it should be.
Now if I change the setting on the phone FROM IMAP to POP, THEN is works correctly as IMAP.
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
marctronixx said:
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
Click to expand...
Click to collapse
me too... yes that's how IMAP works, i am guessing OP has some little confusion on it..
I do understand this, but coming from a samsung galaxy note, this wasnt the case. On computers it did work this way, but every phone I've had and including the Note did not work this way, this is the first time its functioning this way, which I thought was odd.