Ok i've had this issue since i got my evo 3d and it has now cost me $30 (long story)
what happens is when anyone calls my phone it will ring about 7-10 times, then it will pause for a few seconds then ring even longer, and then finally my voice mail (google voice) will pick up with the voice mail prompt
has anyone else had this issue? does anyone know anything i can do to fix it?
as for costing me money, a perfect storm so to speak with the cable companies auto pay system and my banks credit card. for some reason it was declined, when the cable company called me they gave up on waiting for a voice mail, so now i got hit with a late fee.
go to http://voice.google.com, log into your acct, open google voice settings. click phone, the find your sprint number, click edit, then click in advanced settings at the bottom. change this setting:
"When someone calls this phone directly and I don't pick up"
from "Ring my other phones before going to voicemail"
to "Go directly to voicemail"
I have that setting selected
Related
Weird problem. When I get a call, I press to answer the call on my headset then it immediately goes to a female voice that says unknown caller press 1 to answer or 2 to send to voicemail.
Defeats the purpose of Bluetooth if I have to pull the phone out to answer.
Anyone else have this issue?
I called sprint and they said it was htc issue then transferred me to htc and they couldn't figure it out.
I am using a blue ant t1 device.
Thanks!
That would be happening because you synced with Google Voice. Google Voice is intercepting your call and is causing the additional requirement. I think that can be changed in your Google Voice settings if you log in to the actual web app, not the app on the phone. I had the same problem. It was intercepting voice and text. Haven't changed it to use just Google Voice for Voicemail yet.
Bingo!
Sprint couldn't answer...blamed on HTC...HTC couldn't answer said would get back to me in 5 business days...
Come here and BAM!
This site rocks...
Thanks again Skepticalmystic for your help!
So my problem just started last night.
And that is when i answer a call i get a prompt after i hit answer, It tells me to press 1 to accept call or press 2 to send to voicemail.
It started after i installed Google voice. So i uninstalled but it's still doing it now.
s3nt from my 3D wond3rland
I had that problem with Google Voice too. When I uninstalled it, I had to log into Google Voice and edit the settings to remove the service from my phone. Been a while back, but log into Google and look it up...or just Google "disable or remove Google Voice" and see what it says. Hope this helps.
gilbydakid said:
So my problem just started last night.
And that is when i answer a call i get a prompt after i hit answer, It tells me to press 1 to accept call or press 2 to send to voicemail.
It started after i installed Google voice. So i uninstalled but it's still doing it now.
s3nt from my 3D wond3rland
Click to expand...
Click to collapse
This is a setting in Google Voice. There are two options:
1) Announces caller (Press 1 to accept, etc) and (if you miss the call) lets you listen as caller leaves a message
2) Directly connects calls when phones are answered (Standard for most phones w/o GV)
These settings are stored on the Google Voice web site under Settings -> Call -> Call Screening.
I keep Call Screening on because I like to be able to hit 1 to accept or 2 to send to voicemail, etc. I can see how it could be frustrating and some people would rather when they pick up have the call directly connected.
Hope that helps!
Hey all,
Did some searching for this issue and didn't come up with much. Basically, running a stock Rezound using the latest OTA update. Google Voice works fine for receiving and sending calls. However, I can only call out using Google Voice when I tap the person I want to call in my contact list. Is there some way for Google Voice to work with unknown numbers (i.e. just dialing a number the old school way)? It always uses my VZW number if I do this.
I have my Google Voice calling option set to "use for all calls" so I'm wondering what's going on. I am dialing the full number including an area code.
Thanks.
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
a.mcdear said:
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
Click to expand...
Click to collapse
Yeah, I'm not sure what's going on. Tried uninstalling and reinstalling - no dice. Dialer still causes VZW number to make the call instead of my GV number.
I'm using HTC Sense 3.5 if that helps any...? I haven't heard of anyone with this problem.
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
cpham817 said:
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
Click to expand...
Click to collapse
Yeah, I just tried doing the "ask me every time" option and dialed my house. Didn't give me any sort of message box asking me if I wanted to use GV or not and simply called using my VZW number.
I just got the phone two days ago and I've noticed some weird black artifacts (!) showing up during typical usage sometimes. Maybe I should just exchange it at this point?
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
cpham817 said:
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
Click to expand...
Click to collapse
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Bensky91 said:
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Click to expand...
Click to collapse
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Bensky91 said:
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Click to expand...
Click to collapse
You're obviously doing something wrong with the initial setup... That or you have it Google Voice not configured with your cell phone number correctly...
Works okay for me. On ice cream sandwich.
Google Voice not working when configured for ALL calls
I am running:
GV App build number 0.4.2.54
Galaxy Tab GT-P6200L with Android v4.0.4
When I set GV to ask before every call, it does, and my calls work just fine.
When I set GV to make all calls, it doesn't make calls, at all.
Since I went to the expense of porting my number to GV, it would be nice to use GV for my calls. I want to keep my cell number private, and GV should allow me to do this by showing my GV number to people when I call them.
Although I can do what I want with the extra screen press (when asked if I want to use GV), this is not how the app is supposed to work.
Is there a fix for this that anyone is aware of?
Thank you.
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
contentryder said:
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
Click to expand...
Click to collapse
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
It's not working for me either. Seems there's issues on Sprint and T-Mo too with the SGSIII and Google Voice. I hate using stock voicemail. Hope the next Google Voice update cures this.
mercado79 said:
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
Click to expand...
Click to collapse
everyone! this works!
just did it.
disabled it using the browser like he said. and then re-activated it on the same page by following the instructions. just checked to see if it works, and it does
yay
Thanks! Was having the same problem til I came across your post. Now I'll know what to do in the future.
Sent from my SAMSUNG-SGH-I747 using xda premium
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Lieu10ant said:
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Click to expand...
Click to collapse
bump?
i couldn't get this to work. the post wasn't very clear. did you go to google.com/voice on your phone or via website? i did via phone and don't see anywhere to "Deactivate Google voicemail on this phone". didn't see it via computer, either.
edit: so i found this via browser on my computer finally. reactivated and still no dice
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though Dialer app settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the Dialer still says "Forwarding number change failed".
My problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be. Where do you change this, or can you?
Me too - luckily I saved the activate/deactivate google voice in my contacts list so was able to change the forwarding ok. Not sure if there's anyone at google that takes feedback on these kind of issues or not - but I haven't seen many things responded to on their feedback forums (like DST / calendar sync issues for the last few years with no fixes). Get what you pay for I guess.
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Lucent said:
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
Wild guess you have AT&T?
Uniquebarbee said:
Wild guess you have AT&T?
Click to expand...
Click to collapse
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Lucent said:
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Click to expand...
Click to collapse
You could try this
AT&T and T-Mobile both use the same method, which lets you change the number of rings right from your phone. To do it:
Dial *#61# from your phone. Tap Send.
You should see a new screen that displays a bunch of information about what's getting forwarded. You should see a line under "Voice Call Forwarding" that says "Forwards to +11234567890" (where 11234567890 is an eleven digit phone number, likely different from your phone number). Write down this number and tap Dismiss.
Now, dial **61*+11234567890*11*XX# and hit Send, where 11234567890 is the number that you found in step two and XX is the number of seconds you want to wait until voicemail picks up. You can set it in increments of 5, where 30 seconds is the maximum.
After you hang up that call, you can have someone call your phone and see if it worked. On some phones, you can dial *#61# again and see how long it's delaying your calls, but our test phone (the iPhone) did not show this information.
Alternatively, you should be able to call AT&T or T-Mobile customer service and have them change it from their end, if you're uncomfortable doing it yourself.
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
rfs830 said:
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
Click to expand...
Click to collapse
THIS is true I have google voice I haven't ported my number over but I get calls and text fine from both numbers
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Lucent said:
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
pdqgp said:
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
Click to expand...
Click to collapse
which app/widget you speak of? i want to give it a try.
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
idelgado782 said:
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Click to expand...
Click to collapse
They both use the same conditional forward entry for your line. You can only have one. Not both. If you want to forward to Gear S, your own voice mail will never be reached. And vice versa.
billybkny said:
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
Click to expand...
Click to collapse
I suppose, but honestly, it's not that hard to just get on the play store and look them up. They all function pretty much the same. The one I use is RedirectCall. All one word. Very simple and works great.
I couldn't get it to forward right away either. It's pretty simple to actually just forward the call to the Gear S manually. On T-Mobile devices dial **21*your ten digit number# then when you want to cancel it dial ##21# that's it works like a charm. I use tasker now to do it automatically and have had no hiccups. Although it would be nice if it just worked correctly through gear manager.