I bought a refurbished Lapdock from All4Celullar and it works amazing while plugged in, but it doesn't work if plugged out.
I live in Argentina and it would be more expensive to return it, so I'm trying to fix it myself.
The battery indicator works while plugged in (3 dots first time I touched, 5 an hour later) so I guess there is a battery inside but with some malfunction.
Does anybody have any idea about how to repair it? Or things to check to identify what's the faulty part?
I googled a lot and it seems I'm the only one (I guess the lapdock without battery powered is such an evident flaw that everybody returns them). I'll be very grateful if you can give me a hand, at least pointing to something I should read.
Did you ever find a fix for this? It seems that mine has developed the same problem. MAJOR issue for me, I literally love the little guy and don't have the money to replace it right now.
I guess if nothing pops up, I might just have to find someone who is willing to buy it despite the issue.
In my case, I get 5 flashing lights when I try the battery indicator
I know double posting is frowned upon, but I wanted to present a slightly more obvious solution to this issue (because it's what I did)
Try to send it in to Motorola. If you haven't had it for a year and bought it new, or as a refurb, you should be able to warranty it for repair or replacement. I sent mine in a couple days ago and they have it currently. Hopefully I'll get it back and in working order soon.
The worst that might happen is they tell you no. IF that happens, then you might want to try to find another way to fix it.
It's always surprising how frequently people don't think to consider manufacturer's warranties. Typically you don't need a receipt or anything, I didn't for my lapdock. I look forward to getting it back.
Related
So I have had this phone for a number of months. It's not the US branded galaxy S2. I own the SHW-M250K which is the KT's S2 in South Korea. So one issues I am having has been the USB port I have tried cleaning it and it has worked for a while but it has been starting up again with the charge status connecting and disconnecting when I don't have it plugged up. Issue 2 just started up a few minutes ago. When there is a battery attached to the phone it has a strong hissing sound. Not sure where it is coming from but it is strongest on the back side. It kind of sounds like when a battery is about to burst. I have checked with many batteries so that is not the case. I have also plugged it up with no battery in it, well it does nothing won't even boot so thats all i can really do for tests. Any body have any suggestions?
Return to service centre .
jje
I am trying to avoid going to the service center as, this phone is my only source of communication with My chain of command and friends and family. So i am trying to do everything I can and leaving the service center as a last resort. or else that is at a minimum a 3 day wait for a turn around.
Given you've tried other batteries, or at least that's the impression I got from your post (if you haven't you may as well try another battery if you're dead set against sending it to a service center), I don't see what possible fix anyone on here could possibly give you ? Something is clearly going on with the charging circuitry of the phone in all likelihood, and there isn't anything you can do as a user to fix that.
JJE is on the money (as always) and only a service center would be capable of fixing that for you.
/sigh, I was hoping to avoid doing that. I love this phone, but damn it is a pain in the ass sometimes. Well thanks for the help. I was hoping there was something else.
Yeah I know being without your phone is a pain in the arse
Sit tight tho. You never know, someone else may have had this problem & may be able to offer you something over the next day or two. Stranger things have happened If you don't get a fix/solution by the end of the weekend you can send it off on Monday I guess. But in saying that, if JJE hasn't seen an issue like this resolved without the phone being sent in for repair, you can safely say it can't be. He's pretty much seen it all on here.
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
saadxe said:
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
Click to expand...
Click to collapse
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Dropped damage incurred again who knows until they take the phone apart .
jje
JJEgan said:
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
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Click to collapse
If the phone's truly hard-bricked, there's no way the service center would be able to discern that. Dead is dead.
Agreed, if the phone is truly dead no one in the sammy repair could able to detect that.
Sent from my GT-I9300
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
soraxd said:
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
Click to expand...
Click to collapse
Didn't mention it. I underwent much thoroughly then what I typed.. Yup tried 3 different cables, couple of chargers, usb cable.
And no it really wasn't plugged in. I really was expecting a sms at that time, when it took too long, I took it out from the pocket and voila DEAD!
soraxd said:
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
Click to expand...
Click to collapse
No didn't.. was too scared to try that!
soraxd said:
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
Click to expand...
Click to collapse
Tried everything you mentioned and even more then that!
yup lifeless like a brick.
** By the way an incidental finding found before claiming warranty. While having the battery in the phone. It was still warm. Removed it. Became cooler, upon reinstall, it became warm again. What gives??!
It's more like a phone in coma!
soraxd said:
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the detailed reply man, really appreciated. Especially since I was already trying to read the minds of these warranty dealers!
So just a while ago I gave it in for warranty. I was adamant of it going dead while I was doing an sms (although true!).. just said no to whatever cause they tried to find (wasn't any, honest!). They were pressing me though for the graze it got (a month ago).. I said 90% of the phones are scratched, and how many do die? He went okay we'll see then, 'yeah you are right we buy that, most that gets damaged from a fall is a phone with shattered screen!"'. Next question, the tricky one!. Did you modify/update software?
I was like, I keep my phones as stock and was totally acting alien to terms like 'rooting' 'firmware' 'kernel' etc (not being honest, but i'm sure that's not the cause)
He was like okay hand it over, we'll do the rest!
Hopefully they don't ever get to revive the mobo or i'm screwed for real!
my phone just died after flashing morfic A10 kernel. i am running stock rooted rom and the best part my sgs 3 was bought 11/18/12 from target, cant go to download mode, cant go to recovery i even tried adb recovery and download mode hoping to turn on nada, charge for an hour no led flashing. my sgs3 totally dead. called target and they said just bring it and they will replace it with new one if the phone wont turn on. is that mean i will be okay even my phone is rooted?
UPDATE:
Thank God.. got my SIII fixed in warranty, now it's back to life!
Just had a motherboard replacement, no further details given.
Hence kind of proven!:
if the phone is truly dead no one in the sammy repair could able to detect that.
Click to expand...
Click to collapse
I am having a problem after my phone was dropped in water. The phone is now fully dry but I am having battery issues. It seems that the phone believes the battery to be empty all the time. I can charge it whilst the phone is off until it states it is at 100% but as soon as i turn it on it says the battery is at 0% and turns off even whilst plugged in.
I have flashed a few different roms to see if the software had any bearing on it. The only difference I got was with CM 10.1 I was able to run the phone whilst it was plugged in but as soon as I unplugged it died.
I have tried the battery in other phones and it works fine and I have tried batteries from other phones (ones that I know are fine) and it says they are empty.
I did have one case when the phone came on and stayed. The battery level stuck at about 70% and never decreased over 24 hours. As soon as I rebooted it it said it was empty.
To me it seems like the bit of hardware that checks the battery level is failing. I have opened up the phone and given it a clean but no joy.
Any Ideas?
Yes since sensitive electronic components dont seem to mix well with water youll have to replace them.
Start with the usb board,then maybe motherboard if nothings changed.
Can anyone point out on the boards which bits are responsible for power management.
Also where would I be able to get replacement boards from?
TheUnderling posted a link to the service manual a week or so ago, search through his recent posts to find it. That has schematics/parts lists in it.
Re: getting another board, your best bet is to find a screen damaged phone on eBay or similar, Samsung aren't in the business of selling just motherboards (they'll charge you maybe half of what a new phone would cost to replace it).
You could see if Kevin Costner is going to make Waterworld 2,then he could maybe buy it off you.
You can get a new s2 now for £199.99 from Orange.
Gold
theunderling said:
You could see if Kevin Costner is going to make Waterworld 2,then he could maybe buy it off you.
Click to expand...
Click to collapse
theunderling said:
You could see if Kevin Costner is going to make Waterworld 2,then he could maybe buy it off you.
Click to expand...
Click to collapse
Not funny and not useful
Sorry,I shouldnt make jokes about it.What to do is take it to the man from atlantis and get a quote for a repair.
I don't mind you making jokes actually. It means you keep bumping my question to the top of the boards and then maybe someone who actually is helpful may help me out.
You got your help. The motherboard (at the very least) is cactus. And maybe other components. What else are you hoping for anyone else to tell you ? You dropped the phone in water, think about it. Ain't rocket surgery.
MistahBungle said:
You got your help. The motherboard (at the very least) is cactus. And maybe other components. What else are you hoping for anyone else to tell you ? You dropped the phone in water, think about it. Ain't rocket surgery.
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Click to collapse
Hes got to start "splashing" the cash on a battery>usb board for starters.
And whos to say it aint going to end up in water again.
Best to sell the phone on and hope a mug buys it.
I guess I was juts hoping for more positive suggestions rather than sarcastic comments
Theres no point in having a go at me or mistahbungle,its "water off a ducks back" to us.
Youve been advised what to get(if you must)....in cheapest order.You can hit the search button and see threads about water damage which will give you an idea of solutions.
Ive read 100's of posts about water damage and some people have not had any problems.
So as things stand,your looking at spending between £8 to £150.
Hi guys,
My phone seems to be hard bricked: black screen, nothing happens when trying to charge it, not possible to put it in DL mode, and even usb jig is not working.
Now I'm fully aware of the risks that go with a bad flash, but what is weird in my case is that it happened out of nowhere: I was on stock rom, phone was suffering from a bad case of slowdowns/random freezes/etc so I decided to put CM 11 on it. Like a phoenix my phone rose from his ashes, battery was holding for a full day instead of the usual 3 hours, no more freezes... but then after 2 days of working like a charm, I just found it plain dead on my desk.
Has it ever happened to anyone, suffering that kind of brick a few days after flashing but not during the actual procedure ? Does anyone has a potential solution other than replacing the MB ? (not really worth it on a 2 years old phone IMO, since there is little chance that I will stumble upon a free MB, and I'm not even sure that it would solve anything anyway)
Thanks for your help !
Nothing to do with the flash. Fact - electronics fails/dies. All the time. All electronics. Often without warning & for no apparent reason other than that's the nature of electronics. I don't know why people are so surprised when this type of thing happens.
Motherboard replacement or new phone - a motherboard replacement will fix the phone; one or more components on the motherboard have obviously died.
http://www.parts4repair.com/categories/Samsung-Repair-Parts/ seems to stock reconditioned motherboards for the S2......double figure prices rather than mid triple figure prices for a new phone.....you do the math.......
My wife says I'm a phone geek....She's probably right
Hi,
My wife's been complaining about her sgs3, i9300a phone a lot lately, so I've been taking some time of to have a long hard look at it.
the phone in itself works quite well, it is somewhat guarded (she tends to drop it a lot but most of the time it's actually in it's case) and we've switched the screen once (well, not the screen, the top half of the phone to be exact)
the phone used to have a stock 4.1.3 (I think) samsung rom on it for the past year, it's been working well untill a couple of months ago I think and it does still function properly on light use
so what is the issue?
if you'll start a game, or anything that'll cause the phone to heat up - the screen would flicker a bit (not always) and the battery will suddenly report to be down to 0%, shutting down the device right after.
this sudden discharge is obviously not real, as the minute I connect it to a charger and boot up the phone it shows it's last charge before the phone was shut down - however the issue keeps on repeating itself over and over again.
If the phone is connected to a wall charger (or a pc via USB cable) this doesn't happen.
I've been trying to install a kitkat on the device (it have been working slowly so she needed an upgrade) yet the issue persists.
I've been reading around the Internet, some claim it's a faulty battery issue so I'm ordering one from eBay, however - I can't shake the feeling it might some other faulty hardware, perhaps a memory chip gone bad? as I can't see the connection between a bad battery and a flickering screen.
Truth to be told - I'm not a fan of android, or samsung, so I don't know much of the history of problems with it (if there is any) and I've been hoping that there is someone around here who might encountered (or heard) about my issue and would be able to shed some light for me.
thanks in advance!
Change the battery first, replacing the motherboard isn't worth it.
boomboomer said:
Change the battery first, replacing the motherboard isn't worth it.
Click to expand...
Click to collapse
Yeah... I'm planning on stealing my boss S3's battery for some testing later on today if he'll ever decide to show up...
perhaps shouldn't have told him that beforehand
I did hope someone encountered and fixed/learned about this problem as the device has 2 years of history at least...
if it'll come to motherboard switching I'll just force the little lady to switch to a real phone such as an HTC, or maybe go to WP
It was the battery..
Perhaps I should've guessed it by the fact it was REALLY hard closing the case... but it was only after I saw a normal battery that I noticed the real difference.
so for future reference to whomever might meet the same behavior - my battery was about 1.5 the size of what it should be and was quite round,
better call those Samsung representatives and get a replacement before it explodes
Anyone has experience with those 4200Mhz batteries? worth the money or should I just get a genuine one (it cost about the same in here, like 4$ more), the reviews are quite mixed.