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I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
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Click to collapse
It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
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Click to collapse
Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?
this problem was in s2
http://forum.xda-developers.com/showthread.php?t=1130860
the loud and hiss and bass audio on video recording
like this
http://www.youtube.com/watch?v=7TFm93qvGnU&feature=player_embedded#!
someone know if this problem fixed in s3?
There is a difference between product launch and product available...
Sent from my GT-I9100 using Tapatalk 2
maormark said:
this problem was in s2
http://forum.xda-developers.com/showthread.php?t=1130860
the loud and hiss and bass audio on video recording
like this
http://www.youtube.com/watch?v=7TFm93qvGnU&feature=player_embedded#!
someone know if this problem fixed in s3?
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Click to collapse
I just bought s3 recently and have faced mic issues, its not able to pick up voice easily, have to use the other hand to cover my mouth and phone for it to be able to catch my voice!!
I am going through mic issues.
I had a mic problem with my first S3 during phone calls. I couldn't do anything about it everyone was saying they couldn't hear me.
(The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.)
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help as I am lost. Thank you.
(The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.)
s3 mic problem
im having same problems n im on my third 1, all with the same problems. just been through all setting n nothing, waiting to hear back from my network provider (3). good phone but really annoyed with this problem now, everything is ok i put on loud speaker but this is no use when im tryin to run a business.......
I thought I was the only one facing the issue . The handsfree using the wired headset is completely faulty and the other party can hardly hear you . However sometime it works.
I tried some options ..
1. Dont insert the wired headset in the middle of the call it wont work.
2. Insert the wired headset and then dial the number - this seems to work most of the times
3. Accepting the call while the wired headset is inserted - this seems to work.
Not sure what the solution is - anyone able to resolve it ?
not the best voice receptions by the mic....but i havent got any complaints from the receiving end...and audio recording not great but better than the s2..used both the phones for quiet long
I have same issue. Other party doesn't hear me most of the times clearly. They say that I sound like i'm using speaker mode and I'm walking in the room with bucket in my head.
I used some kind of phonecall recording app and from there I can hear myself quite clearly. Maybe it is related to service provider?
Now switched to gsm mode only to see does it make difference.
Found from other thread: http://forum.xda-developers.com/showthread.php?t=1710562&highlight=voice
Seems like noice cancellation needs to be disabled. Worked for me :good:
Try turning noise reduction off , in the call settings section
Sent from my GT-I9300
I also have the same issue. But when i go to uncheck the box I am not allowed to do so. I see it is checked but with light green colour and i cannot uncheck it. Any suggestions?
I am not rooted.... Does this affect?
mic problem in S3
M also having t same problem...hav done all the ways explained above...but still in trouble....sometimes mic works great but sometimes it dont...
microphooooone hole
I have a solution guys. Use left hand when phone call or grab it just for upper part. You are covering small hole for microphone.
I have like 1phone/year and never happened to me that i cover microphone hole when calling. With this one I have to stay focused to dont cover.... Its getting better but samsung engineers terribly overlooked this.
I phone like 4-5 hours per day, so i have habit to let phone just touch my hand and pretty much dont hold it at all. But when you hold it right hand your below thumb area of hand get to cover microphone hole....
and this is when someone else looses my voice over phone....
There is a microphone at the bottom and one at the top. How are you holding your phone? No matter what I do, I can't cover them up during a call.
sirgab said:
I also have the same issue. But when i go to uncheck the box I am not allowed to do so. I see it is checked but with light green colour and i cannot uncheck it. Any suggestions?
I am not rooted.... Does this affect?
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Same here, cannot uncheck 'noise cancellation'
Wired headset only works when call made first, then audio plug inserted, even with BT disabled.
Multiple headsets mics not working that are known good headsets tested on other phones.
member68 said:
There is a microphone at the bottom and one at the top. How are you holding your phone? No matter what I do, I can't cover them up during a call.
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I have played with recording a bit lately (due to another issue of noise in audio recording) and I found that the upper microphone is disabled during a call from some reason. It is used in other video/audio recording though.
javm said:
I have played with recording a bit lately (due to another issue of noise in audio recording) and I found that the upper microphone is disabled during a call from some reason. It is used in other video/audio recording though.
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Click to collapse
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
ishaycc said:
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
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Click to collapse
I only tried on speaker and the upper mic was definitely not catching anything - if I placed my hand over the bottom one, there was no sound from my side, even when I was talking directly to the upper mic.
Not sure whether it is a feature or a bug (there were some reports that the mics are switched by mistake on the software level) but if it is a feature then it is rather unfortunate one as it is quite common to hold the phone at its bottom.
ishaycc said:
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
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Click to collapse
You right, thats the reason for upper microphone - do compare signals from lower ant top, and eliminates noise (that coming more from top) from voice (that coming much more from low)
Other reason probably is stereo sound when making video...
PS
Comon guys, it is almost impossible to hide microphone with hand, left or right - does not matter. You should have palm from soft material as balloon to hide it Otherwise it is hardly possible by mistake, even if you try it is hard to do it
I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2
I just got my Verizon SIII yesterday and I am loving it so far. One thing I have found is a pretty major problem as callers complain of a very prominent echo when I take calls in my car. They can hear themselves echoing back while my end is perfectly clear.
In my car I use a simple car charger and the aux input through the headphone jack on the phone. This setup worked flawlessly with my Evo 4G. What I believe is happening is when I plug into the headphone jack on the SIII it immediately assumes that headphones are connected and therefore does not apply any kind of cancellation to prevent feedback from the car stereo. The callers voice goes through the stereo, right into the microphone, and right back to the caller with a several second delay. Very annoying.
If this is indeed the case, is there any way to fix this? As I said above, my Evo 4G did not have the problem nor did my old Blackberry Storm.
dear Lord... audio goes into phone, through your aux cable, straight into the speakers. Your speakers then produce noise.. you know, that thing your phone detects to sense when you are talking? And it echoes because that person is hearing their own voice through your speaker. Your evo either had an amazing noise canceling Mic or a sucky normal microphone which didn't pick up the noise being broadcast. Just unplug your phone and put it on speaker if you are that worried about it, or do what I do and tell them tough sh*t and deal with it
Sent from my SGH-I747M using Tapatalk 2
I am familiar what the problem is. I am not stupid and I do not expect to be treated as such. There are ways of eliminating the echo just as the phone does when it is on speakerphone. Obviously it is doing something to eliminate the echo when it is on speakerphone that it does not do when plugged into the aux jack. I can't be the only one that wants to use the phone in the car with this setup.
The Evo doesn't even have a noise cancelling mic. It simply applied the same processing while plugged into the aux jack as it did when using speakerphone to prevent the feedback.
I don't know why I even bother asking questions here because I usually get a smart ass useless response. I thought this was a forum full of enthusiasts that like to hack at things and solve problems.
Evo450 said:
I am familiar what the problem is. I am not stupid and I do not expect to be treated as such. There are ways of eliminating the echo just as the phone does when it is on speakerphone. Obviously it is doing something to eliminate the echo when it is on speakerphone that it does not do when plugged into the aux jack. I can't be the only one that wants to use the phone in the car with this setup.
The Evo doesn't even have a noise cancelling mic. It simply applied the same processing while plugged into the aux jack as it did when using speakerphone to prevent the feedback.
I don't know why I even bother asking questions here because I usually get a smart ass useless response. I thought this was a forum full of enthusiasts that like to hack at things and solve problems.
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Click to collapse
Here's the thing butter cup, all the good ones are out working on important things that the masses of people want while you are complaining about something that can be fixed literally by a quick yank. That's why I am having such a short temper with you. I have very little intolerance for ignorance.
Sent from my SGH-I747M using Tapatalk 2
I'm sorry for expecting my brand new flagship phone to be capable of something my 2 year old phone could do... The speaker phone is not loud enough to hear clearly on the highway. Sorry, that's not a solution.
Evo450 said:
I'm sorry for expecting my brand new flagship phone to be capable of something my 2 year old phone could do... The speaker phone is not loud enough to hear clearly on the highway. Sorry, that's not a solution.
Click to expand...
Click to collapse
Then get a Bluetooth and quit complaining
Sent from my SGH-I747M using Tapatalk 2
Yeah got the same problem to, i use 2 do the same thing with my xperia x10, there were no problem. Since both our old phones didnt have noise cancellation program, maybe on our sgs3's we should disable noise cancellation
Sent from my SGH-I747M using XDA Premium App
I tried turning noise cancellation on and off and it didn't make a difference. It will not allow me to toggle that when a headset is connected. Hopefully someone around here has a similar problem and will be nice enough to present a solution. If there is no solution then I'll have to figure something else out. Would the Samsung bluetooth clip device do it?
EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!
OK so I got a new HTC One and so far I love it in all aspects except... the following:
With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.
I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...
And it has the exact same problem.
I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.
Has ANYONE had this problem?
Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.
At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)
EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.
EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comments/1k6ia1/illustration_of_a_design_flaw_with_the_htc_one/
And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3
i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.
its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.
i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.
It's the head set I have earbuds and soul, soul works fine
Sent from my HTC One using Tapatalk 2
I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.
I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.
I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.
LifeEscalade said:
I purchased mine back in june and never had this problem.
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yeah , it's right.
I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.
I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.