[Q] In-app purchases not working? - Atrix 4G Q&A, Help & Troubleshooting

I have the Neutrino 2.1 GT ROM on my Atrix and I have put the Google Account stuff back on with the add-on. Is there something that I am missing on my phone that is not allowing Google to go through with the in-app purchase billing to my AT&T account? Or does it have anything to do with Google Accounts turning into Google Wallet and wanting your credit card info? The latter I just noticed and do not know when that went into effect. I purchased in-app stuff at the beginning of the month and it went through just fine but that was before I rooted my phone. Any help is greatly appreciated!

Have you mentioned something to the developer of the ROM about it?
Sent from my Atrix XDA Premium App

No I haven't, but I also have tried 2 different ROMs and I still can't buy anything through the market. So I don't know if it is something with Google. Because it gets as far as Google trying to bill my AT&T account and then fails, but I have called AT&T and there is nothing on my account preventing me from charging my account. So my thought is it's either Google or something missing from these ROMs.
Anyone have a link to a "stock" fruitcake that I could flash and try?

Related

[Q] Play Store won't let me re-download purchased apps

Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
So your issue is its not showing the apps? Or its telling u u haven't bought the app
Sent from my SGH-I777 using Tapatalk
They (only a few, but still...) show as available to buy. I guess another question would be (now that I've purchased TIBU Pro) how to avoid this when I flash to ics?
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
This isn't I777-specific - Google Play has been having issues lately.
It hasn't even scrolled off of the first page of Engadget Mobile yet.
http://www.engadget.com/2012/03/29/purchased-play-store-apps-gone-missing-googles-looking-into-it/
true i could never understand why they changed it to play store tho market seemed more stable
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
mgd76 said:
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
Click to expand...
Click to collapse
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
alacrify said:
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
Click to expand...
Click to collapse
Thanks, but I didn't restore at all... I never bought TiBU before rooting (wouldn't have worked, right?) so that was the first thing I did after root. Then I noticed that my old apps had prices again. I thought I would be able to re-download them...
Sassibob, I want this resolved before I get my ice cream sandwich... Please hurry!
mgd76 said:
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
Click to expand...
Click to collapse
did you ever get them working?
Not yet. Last time I checked, Google had the issue listed as recently fixed.
BeenAndroidized said:
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
Click to expand...
Click to collapse
Good tip, found out that my whole Google account has a start date of March 29. Should be October 15th, or thereabouts. Of course, march 29th was root/wipe day, so maybe I failed reconnecting to Google? I've sent "feedback", but won't hold my breath...
Now that I see other i777 users are having issues like mine, I'm taking the jokes out of this thread title. Sassibob, Y U B USELESS?
PS. Help request form filled out, ticket # received. Still not holding my breath...
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
I had this issue the other day, and the fact that I had the options to auto-restore app data from "the cloud" screwed with things badly. I turned that off, it warned me it was going to delete all device data from my dashboard. After that, it acted properly.
skatcat31 said:
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Patience is wearing thin... Greg from PlayStore support team has now referred me to this website. As far as I can tell, it's a closed loop, with NO help options if your issue isn't among the few they address. What next?
http://support.google.com/accounts/?hl=en
PS. All aspects of my google account have re-started on root/wipe day, including Gmail. No access to the email receipts or any other emails from before.
Sent Google Play support another message yesterday, saying I have receipts on my phone bills.
No reply.
Well, I finally got Google support (main, not play store) to look into this. I had created multiple Google accounts, and all is fixed. Except: they can't or won't link those accounts, so to get those apps back from scratch, I will always have to log in to both accounts.

[Q] Problems with Google Wallet and Play Store

Ok. Yesterday, I rooted my HTC EVO 4G LTE using regawMOD. I paid special attention to follow the directions. Especially the one telling me to reset Google Wallet. And the operation was a success, after the second try.
I first noticed the problem when I tried to purchase a paid app on Play. I started getting error messges to sign in to Google Wallet. When I opened it it had a yellow message saying that my EVO was an unsupported device. Still I logged in. At first the payment went through, and email confirmed that. While waiting for the download to start, I got another email saying the order had been cancelled, followed by an error notice that the download was declined.
I'm wondering if anybody else is having this problem? And, if so, if they have found a workaround, short of downloading/flashing .apk's from the web?
p.s. I haven't had a problem downloading free apps, yet.
We have like 100 threads on this topic already. Google Wallet isn't working. I think you might have to used your actual credit card.
And there in lies the problem. Wallet/Play Store won't allow me to download any paid apps, regardless of the payment method. And it's not just on my LTEVO. Getting the same problem on my OG EVO.
They just put out a update for Google wallet... Not sure I should upgraded best bg rooted... Will it break anything?
Sent from my EVO using xda premium
After updating, I had the same problem. So, I went into Titanium and uninstalled Wallet. Now,the Play Store seems to be working fine.

i9300 USA Market Problem, etc

So I've had my i9300 for about a month now. It seems like I have some problems due to being in the USA. The market works except I can't purchase any apps. I can download them if I purchase them on my tablet first.
Also some apps say they aren't available in my region even though I know they are. I've had this problem with Samsung video hub also. I've tried to clear user data for the market and Google account. I've tried factory resets and a couple of ROM's.
The other problem I have is NFC won't work. Google wallet says not available for my device or carrier.
I've searched the forums and internet, and called ATT and Samsung. Nothing has worked. Any suggestions would be appreciated. Thanks.
Wow, no response at all on this? Anyone having similar problems? Everything working perfectly?
I have no issues purchasing com the market and I live in the US. Are you using wifi to download from the market?
Sent from my GT-I9300 using Tapatalk 2
I also have no problems on Tmobile US
Sent from my GT-I9300 using Tapatalk 2
Does Market Enabler work in that country ??
jje
I recently tried to purchase an app on the Google Play website and it said my Google Wallet needs verification. I've never had this happen before. Maybe this is my problem. I had to submit my drivers license and a utility bill to Google to verify my ID. I'm not sure what the problem is but they are supposed to respond within 3 days.
I'll have to look into market enabler if verifying my ID doesn't work.
Phytrax said:
I recently tried to purchase an app on the Google Play website and it said my Google Wallet needs verification. I've never had this happen before. Maybe this is my problem. I had to submit my drivers license and a utility bill to Google to verify my ID. I'm not sure what the problem is but they are supposed to respond within 3 days.
I'll have to look into market enabler if verifying my ID doesn't work.
Click to expand...
Click to collapse
Really..? That's never happened to me all I had to do was throw a valid CC on Wallet and it worked. Call Google, that sounds fishy to me.
Just to update, Google emailed me a couple days later and the problem is resolved. I checked the address, etc before sending them that info. I was able to pull a PDF phone bill and take a photo of my drivers license. Market works fine now.

[Q] Help! No access to full Google Play services.

Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Could it be because I dont have a SIM card installed?
Its so strange. Whenever I load the Play Store it just automatically starts in the Apps page. It doesn't open the regular homepage with options for Apps, Music, Movies & TV, Books etc.
I have attached a screenshot showing what its like. Normally in the top left corner there would be an option to go from the apps page back to the main page but there simply isn't.
I have even tried changing the locale to English UK using apps like MultiLocale2 and others. When I load the Play Store after it looks like its about to load the main page but then it goes back again to the Apps page.
Even attempting to access the Book store from the Play Books app diverts me to the Play Store website http://play.google.com.
Clearly something is going on here. Something is blocking access to the other Play Services.
Also everything is in dollars $. I don't mind this as I had the same thing on my old Motorola Xoom, but the fact that the other services have gone is very strange.
This is really annoying now. I have tried the following:
Updating Google Play Services in the Play Store
Installing the latest Google Play Store APK
Turning on all location services
Changing my locale to English UK/GB and English US
Attempting to access the store categories from their respective apps e.g. Play Music app (just diverts me to the Play Store website)
Trying different languages in the Setup Wizard
Edited my Google Account and added my region as UK
Deleted preinstalled Play Music, Movies, Books APK/odex files
Restored my phone
None of these methods have worked. I can only access Apps in the Store. Nothing else.
Is it because the phone is rooted? Did deleting the bloatware cause any issues?
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
syler2012 said:
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
Click to expand...
Click to collapse
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Bilhouse said:
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Click to expand...
Click to collapse
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
syler2012 said:
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
Click to expand...
Click to collapse
I just reinstalled all the Verizon bloatware to system/app via the file manager in TWRP. Rebooted the phone, turned on location services logged into my Google account and still no luck.
Only the Apps still in the Play Store.
Getting really annoyed now. I have tried nearly everything. Last shot is to swap out the GooglePlayServices Framework and Play Store APK's with different more upto date ones.
Tried swapping the GoogleServicesFramework.apk and Phonesky.apk with updated versions in system/app.
Rebooted the device and the Play Store just crashes and comes up with an error.
Went into recovery and deleted the associated odex files for both of them and tried again. Now I get a server error in the Play Store.
Restored the device from a backup now. So annoying! I doubt this device will work properly with Google Play outside of the US.
Bilhouse said:
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Click to expand...
Click to collapse
Wipe your data and cache in TWRP. It's a nuisance to put all of your things back the way you had them, but this usually solves odd problems like this.
I give up.
Tried everything and nothing is working. It just simply wont load the main Play Store page. It jumps automatically to Apps. In that I have noticed that there is a Verizon category and everything is in USD$. But that still doesnt explain why its not working properly.
On top of that I have pushed new Phonesky.apk and GoogleServicesFramework.apk. Tried them with both odex files present as well as deleted.
Comes up with either Server Errors or Error Retrieving Information From Server [RH-01].
Does any one with more knowledge like a dev have any idea how to fix this?
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
jonesin said:
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
Click to expand...
Click to collapse
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Bilhouse said:
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Click to expand...
Click to collapse
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
jonesin said:
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
Click to expand...
Click to collapse
Just tried it now mate. Created a new Google account with US details. Logged into Google Play and still the same problem. I even went through the Setup Wizard route on the phone just to be sure. It must be detecting my location via my IP address.
OK Guys.
Im getting somewhere now.
I have downloaded Market Enabler APK and set the phone to US Verizon settings. I then used Droid VPN with a US server and now I can access the Play Store properly with all the categories. So its clearly an IP issue. But now the question is how the hell do I get past it?
Just to confirm this. I logged out of my new US Google Account and back into my old UK one. At the same time I kept Market Enabler and Droid VPN active.
It worked fine. I was able to access the Play Store properly with all categories. After this I logged out of Droid VPN and deleted Market Enabler and it still worked! (I attached a screenshot) The last piece was to see if it would function after a reboot.
Turned the phone back on, went into the Play Store and the same problem as before. Only Apps. So its clearly to do with my UK IP address.
But at least I now know. Looks like I will be selling the Droid DNA.
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Bilhouse said:
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Click to expand...
Click to collapse
Well the device is not technically an unlocked GSM device. Your bootloader is unlocked but that has nothing to do with the ability to use it on another carrier. The device was released under verizon as a flagship verizon exclusive with GLOBAL CAPABILITY meaning all applicable consumers would have purchased in the us and be roaming on all other carriers, so technically was never meant to be a GSM only phone. The fact that it works on GSM carriers is because of the radio chip they decided to use. Now because it can pick up these bands doesnt mean that vzw released the device with the intentions of it being used on other carriers. What you need sir is the HTC j butterfly which is a GSM "Carrier UNLOCKED" global version. Anyway I imagine with a little wizardry there is a way around this for you. I cant provide a fix but I'm sure there is a way. I'll ask a couple people and see what their thoughts are.
Thanks for the reply. I understand where your coming from. I know that its a Verizon exclusive, but if anyone was to use it abroad even for a short while why cant they just reroute you to the local Google Play store or better yet base your Play Store off your country details in your account.
I think this is also due to the fact that the phone is ultimately only for US consumers like you said. Even when setting up the phone there is no option for English UK or English AU etc. Just the US.
Oh well. Thanks for everyones help.

[Q] Play Store Issues...

Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
My second issue deals with the carrier billing option... Ever since I got my Note 3 I have lost the ability to Bill to Sprint. My girlfriend still has the option and we are on the same plan. I have tried using 3G as well as 4G and still no luck. I have contacted Sprint and they have been no help. I also checked to make sure that I don't have any blocks on my line that would prevent this. My Google Wallet account only has my CC for my Play Music Subscription. I am clueless on this issue. Anyone have any ideas?
nolimit06 said:
Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
Click to expand...
Click to collapse
Started noticing this same thing recently. Was wondering if it was just me...
Edit: download speeds seem to be hit or miss. Sometimes they blaze others they crawl...
Swyped from mobile, Samsung Galaxy NoteĀ® 3 using Tapatalk.
Alright, Here is my .2 on the issues you are talking about..
About the speed, I have no clue.
About the carrier billing option, I do have a clue.
So I initially rooted my phone with the CF-Root method and was able to get carrier billing up until a few days ago. I talked to google about the issue and they said it was carrier related. I went into the sprint store and talked to my sales agent that I always go through when ever I need anything sprint related. He had his sales support, customer care, and advanced technical all conferences on the line to figure out what the issue was. Long story short after all the troubleshooting they said it was an issue with the phone. So, after ordering the replacement I have no had the issue with the new one, however.. its not rooted and all stock in fear of losing my bill to carrier options. They didn't ask if my phone was rooted, or even cared to check the status of the phone. I had tripped knox, and kernel counters and was running the MININI3 rom with Freeza's beast mode. kernel like in my sig.
I do want to mention that Ive also never had carrier to billing option on the phone since ive had it.. so if you had it and then lost it.. it is software related and if going back to stock everything (which is what I did) and it still didn't allow the option.. then your phone is hosed.. I do suggest you attempt a warranty swap or have sprint investigate and come to the conclusion that its the phone.
nolimit06 said:
Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
My second issue deals with the carrier billing option... Ever since I got my Note 3 I have lost the ability to Bill to Sprint. My girlfriend still has the option and we are on the same plan. I have tried using 3G as well as 4G and still no luck. I have contacted Sprint and they have been no help. I also checked to make sure that I don't have any blocks on my line that would prevent this. My Google Wallet account only has my CC for my Play Music Subscription. I am clueless on this issue. Anyone have any ideas?
Click to expand...
Click to collapse
Yeah , it's the problem of stock rom..
Basically its a software problem.
Noticed this consistently as well while using my Wi-Fi but when I turn wifi off and use mobile data I'm getting blazing speeds that I used to get with my wifi...don't get it.
Sent from my SM-N900P using XDA Premium 4 mobile app
bill to sprint
So does anyone actually have bill to sprint working on a rooted kitkat rom?
I had the option there on sacs kitkat, but kept getting an error about them not being able to verify my account, which I came to the assumption it was because I was using google voice integrated with my phone number. So I disabled the google voice integration, updated prl & profile, but the option is no longer even there.
I've tried restoring sacs, I've tried installing the stockish odex rom, and now I'm downloading the stock unrooted rom to go back to stock & start again. Just curious if anyone has had any success with this.
Thanks.
update- restored to stock unrooted & still not showing the option
update 2- i had 2 google accounts on my phone, when I switched to the main account (never used for carrier billing before), it gave me the option & I was able to set up "bill to sprint", but when I tried using my other google account, the one that I have all previous purchases attached to, it did not give me the option, even after deleting the other account off of the phone.
So I'm not exactly sure what it all means, but at least a possible workaround is to use a fresh google account?? Hope that helps somebody.
google has issues!
nanas9 said:
So does anyone actually have bill to sprint working on a rooted kitkat rom?
I had the option there on sacs kitkat, but kept getting an error about them not being able to verify my account, which I came to the assumption it was because I was using google voice integrated with my phone number. So I disabled the google voice integration, updated prl & profile, but the option is no longer even there.
I've tried restoring sacs, I've tried installing the stockish odex rom, and now I'm downloading the stock unrooted rom to go back to stock & start again. Just curious if anyone has had any success with this.
Thanks.
update- restored to stock unrooted & still not showing the option
update 2- i had 2 google accounts on my phone, when I switched to the main account (never used for carrier billing before), it gave me the option & I was able to set up "bill to sprint", but when I tried using my other google account, the one that I have all previous purchases attached to, it did not give me the option, even after deleting the other account off of the phone.
So I'm not exactly sure what it all means, but at least a possible workaround is to use a fresh google account?? Hope that helps somebody.
Click to expand...
Click to collapse
I do not know what is going on with Google, I also cannot get back my paid apps, I had a phone that was rooted, took it back unrooted, they could not get it to work, then they gave me a new phone and that also did not solve the problem, so once again there seems to be some kind of software problem going on at google, when I used my other gmail account all my downloads were working except the ones that I paid for and that was over a month ago, so right now I am not a happy cus!tomer, Just my two cents
tuemuch said:
I do not know what is going on with Google, I also cannot get back my paid apps, I had a phone that was rooted, took it back unrooted, they could not get it to work, then they gave me a new phone and that also did not solve the problem, so once again there seems to be some kind of software problem going on at google, when I used my other gmail account all my downloads were working except the ones that I paid for and that was over a month ago, so right now I am not a happy cus!tomer, Just my two cents
Click to expand...
Click to collapse
Do you have both google accounts synced on the phone? (settings -> general -> accounts -> add account -> google...) What I had to do was add both google accounts to my phone.
I have to switch to the new account to download new apps so I can "bill to sprint", then I switch to the old account to download previously purchased apps. ( to switch accounts, there is a drop down list of accounts that shows when you hit the 3 lines in the top left corner on the home page of the play store & then the little arrow next to your gmail address)
tried that!
nanas9 said:
Do you have both google accounts synced on the phone? (settings -> general -> accounts -> add account -> google...) What I had to do was add both google accounts to my phone.
I have to switch to the new account to download new apps so I can "bill to sprint", then I switch to the old account to download previously purchased apps. ( to switch accounts, there is a drop down list of accounts that shows when you hit the 3 lines in the top left corner on the home page of the play store & then the little arrow next to your gmail address)
Click to expand...
Click to collapse
I tired that several times, it won't down load regular apps now! thanks for the ideal!

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