I've got a dilemma - HTC EVO 3D

So my phone all of sudden has been getting really slow data speeds. I'm talking 50-100 kbps down. It's not the area because I just compared it to my friend's Evo 3D while we in the same room and he was getting over 1 mbps. I already updated my profile, prl and data profile and it didn't make a difference.
If I take it in to Sprint repair, they're probably going to update the firmware and software right? I'm on HBOOT 1.4 right now and I definitely don't want HBOOT 1.5.

clankfu said:
So my phone all of sudden has been getting really slow data speeds. I'm talking 50-100 kbps down. It's not the area because I just compared it to my friend's Evo 3D while we in the same room and he was getting over 1 mbps. I already updated my profile, prl and data profile and it didn't make a difference.
If I take it in to Sprint repair, they're probably going to update the firmware and software right? I'm on HBOOT 1.4 right now and I definitely don't want HBOOT 1.5.
Click to expand...
Click to collapse
Did you make any changes to your phone before the slow speeds started? New ROM? New kernel? New radio? Also, if you keep your hboot S-off, it won't mater if they update it, you can revert back to 1.4. Updating it won't set you back to S-on.
Sent from my PG86100 using Tapatalk

k2buckley said:
Did you make any changes to your phone before the slow speeds started? New ROM? New kernel? New radio? Also, if you keep your hboot S-off, it won't mater if they update it, you can revert back to 1.4. Updating it won't set you back to S-on.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Nope. My phone is completely stock, s-on, unrooted. Should I get s-off and then take it in?

If your phone is stock, call Sprint at *2 and have them send a reset to the phone. That would most likely correct your problem.

Las_Vegas said:
If your phone is stock, call Sprint at *2 and have them send a reset to the phone. That would most likely correct your problem.
Click to expand...
Click to collapse
What exactly would they be resetting?

clankfu said:
Nope. My phone is completely stock, s-on, unrooted. Should I get s-off and then take it in?
Click to expand...
Click to collapse
Well, it depends. Do you have intentions of rooting and flashing down the line? If so it's easier if you're S-off. If you don't, then it won't matter if you update. I'm still not very clear of Sprint's policy of working on phones that are S-off.
Sent from my PG86100 using Tapatalk

k2buckley said:
Well, it depends. Do you have intentions of rooting and flashing down the line? If so it's easier if you're S-off. If you don't, then it won't matter if you update. I'm still not very clear of Sprint's policy of working on phones that are S-off.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
I definitely plan on rooting and flashing. This really sucks. I can't live these data speeds but I really don't want HBOOT 1.50.

clankfu said:
What exactly would they be resetting?
Click to expand...
Click to collapse
Just the basic settings in the phone. It would no effect any contact data, apps or such. It's the quickest fix for problems such as yours. It would even work with a rooted phone and likely all they would do at the Sprint store.

Las_Vegas said:
Just the basic settings in the phone. It would no effect any contact data, apps or such. It's the quickest fix for problems such as yours. It would even work with a rooted phone and likely all they would do at the Sprint store.
Click to expand...
Click to collapse
Thanks. I'll give it a shot.

So I tried calling *2 and it just takes me to the Sprint Zone app.

You can do that from setting update profile. That all sprint do from there side.
http://goo.gl/rqoVI

Yea, this is what I just tried and it did help:
gunfromsako said:
Try this...
##72786#
select edit and enter MSL
select menu and then Reset
After phone goes through "hands free activation" and your back at your dialer, enter this:
##3282#
select edit and enter MSL
select data profile
select menu and select Restore
Update profile
Make sure you have a good data connection to allow hands free activation.
Sent from my PG8610000 using xda premium
Click to expand...
Click to collapse

Now getting around 300 kbps down. Still not good but better.

Have you tried updating your prl?
Supra-charged 3D

Yup. Updated prl, profile and data.

clankfu said:
So I tried calling *2 and it just takes me to the Sprint Zone app.
Click to expand...
Click to collapse
Yea... That's new. The first option on the Sprint Zone Ap will send you to *2 Support.

clankfu said:
So I tried calling *2 and it just takes me to the Sprint Zone app.
Click to expand...
Click to collapse
No offense, but seriously dude, you shouldn't be rooting a phone if you have this problem.
That will just raise the insurance for the rest of us.

kthejoker20 said:
No offense, but seriously dude, you shouldn't be rooting a phone if you have this problem.
That will just raise the insurance for the rest of us.
Click to expand...
Click to collapse
Thanks for being so helpful but I figured it out.

Related

After S-Off it connects to sprint when you make a call

After I successfully got s off on my phone and my wife's phone, when I first make a call it connects to sprint to activate the radio. My question is am I gonna have to do this every single time I flash a new rom or no? Just curious is all.
I doubt it, it probably has to do with cracking the bootloader. That's probably where the exploit was.
I have s off and root. No problems so far with tibacup, texts or calls. And I've yet to be connected to sprint pre call
Sent from my PG86100 using XDA Premium App
weezymagic said:
I have s off and root. No problems so far with tibacup, texts or calls. And I've yet to be connected to sprint pre call
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Same here rooted and can receive/make calls/text without needing to contact sprint.
Your handset prolly failed the handsfree activation after you unlocked it so it dialed sprint for activation
It's Sprints new enhanced security. The rep on the phone told me it could be activated by a few things including hands free activation the phone battery getting low going out of service area. I didn't tell her I rooted of course.
Sent from my Transformer TF101 using Tapatalk
If you are getting error 16, wait a long time and speak with representative, have them reset the service thingy. It worked for me after not being able to call.
So what is everybody saying when they talk to sprint?
Drewmungus said:
So what is everybody saying when they talk to sprint?
Click to expand...
Click to collapse
I didn't say anything they asked me for an alternate number, I gave them one and they called. Im sure y'all know the process from there.
phatmanxxl said:
I didn't say anything they asked me for an alternate number, I gave them one and they called. Im sure y'all know the process from there.
Click to expand...
Click to collapse
+1.
Now I have S-OFF but all root apps say Im not rooted.
Droga said:
+1.
Now I have S-OFF but all root apps say Im not rooted.
Click to expand...
Click to collapse
You will need to flash this zipfile from recovery.
http://unrevoked.com/rootwiki/doku.php/public/revolutionary
Drewmungus said:
So what is everybody saying when they talk to sprint?
Click to expand...
Click to collapse
Tell them you are getting Error 16, and they will fix it.
Droga said:
+1.
Now I have S-OFF but all root apps say Im not rooted.
Click to expand...
Click to collapse
S-OFF means you can install Superuser. Superuser lets root apps know you have root and they can send superuser commands to your phone.
Same here, calls didnt work - error 16 message. Connected to a sprint rep automatically and she asked if I changed anything on my phone recently, all I said was nope. Asked her why this happened, she said new security enhancements. She pushed a "fix" and said to power off power on and I should be good. Did that, S-OFF still there.... I am Golden.
Alchem!st said:
You will need to flash this zipfile from recovery.
http://unrevoked.com/rootwiki/doku.php/public/revolutionary
Click to expand...
Click to collapse
Thanks! Worked like a charm!!
The Sprint rep who helped me said it's been a very busy night for EVO 3D error 16s... she said she's had about 70 of them so far.
goalkeepr said:
The Sprint rep who helped me said it's been a very busy night for EVO 3D error 16s... she said she's had about 70 of them so far.
Click to expand...
Click to collapse
lol sprint owned by 3d users!
wranglerray said:
lol sprint owned by 3d users!
Click to expand...
Click to collapse
I wonder if sprint is going to send HTC a bill! Sprints system resets at 1am(I just leaned this) so I had a rep on the phone talking about mountains for like 20mins, muhhaha! This never would of happened if they had unlocked our bootloaders!!!
Drewmungus said:
I wonder if sprint is going to send HTC a bill! Sprints system resets at 1am(I just leaned this) so I had a rep on the phone talking about mountains for like 20mins, muhhaha! This never would of happened if they had unlocked our bootloaders!!!
Click to expand...
Click to collapse
I was just going to say that, LOL!! They should have listened to us about the bootloader sooner.
Sent from my PG86100 using XDA App
This would never happen if we have unlocked bootloader in the first place

1x woes

Hey guys. I've had my EVO for a while and I've been flashing roms like a fiend, recently I've been stuck on 1x for a few days now. I switched to a stock based ROM and updated all my stuff. Called sprint and they reset my connection and its still on 1x. They want me to go into a store because they think its the phone. Any last minute ideas? Should I s-on or anything. Im also worried about them switching out the phones and me being able to root the new one.
Sent from my PG86100 using Tapatalk
in dialer dial ##DATA# click edit mode enter you msl click data profile then hit the settings(?) button on the bottom of phone click restore reboot phone let it do its thing see if that helps
And if you do end up bringing it in, normally a fresh flash of a completly stock ROM will work, as long as you don't have a custom splash screen they shouldn't notice s-off.
They would try to do an update which will include 1.5 bootloader.( I've seen someone who did this and ended up with 1.5 boot, with s-off as a result, but who knows what was done to it in the store)
Go with the instructions above my post, worth a shot..
Shot from my sharp shooter in 3d
cleanrom2.9.5
Tried restoring, no luck still on 1x. I don't want to be stuck on hboot 1.5 don't they not have s off yet?
Sent from my PG86100 using Tapatalk
have you called to see if a tower is down in your area or something
Bowdowntozoltan said:
Called sprint and they reset my connection and its still on 1x. They want me to go into a store because they think its the phone.
Click to expand...
Click to collapse
twiztidninja said:
have you called to see if a tower is down in your area or something
Click to expand...
Click to collapse
Pretty sure they would have checked that.
what prl are u useing?
I'm not sure. This nocturnal Rom won't tell me. It updated the prl when I restored though.
Sent from my PG86100 using Tapatalk
Had the same proplem i turned my gps off then profile update then prl then ##data# data restore after it reboots let it do the hands free activation then stop it when it does the prl update
Sent from my PG86100 using xda premium
Awesome that fixed it! Thanks!
Sent from my PG86100 using Tapatalk
Your welcome
Sent from my PG86100 using xda premium

(Solved)Ruu and re-provision?

I'm stuck in a pickle where my phone won't roam anymore unless i go in to do some manual switching on things. From what I'm told the fixe is to ruu and re-provision to fix it. Of course though nobody is elaborating on exactly what the re-provisioning is? Anybody hook me up?
I'm s-on and unlocked
rockin my EVO 4G LTE
It's either activate device in the settings menu or call Sprint to have them re-add the phone to their system, basically start fresh from the networks perspective.
Sent from my EVO using xda app-developers app
bjorn60 said:
It's either activate device in the settings menu or call Sprint to have them re-add the phone to their system, basically start fresh from the networks perspective.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I reset it to the point it had to activate twice now...hmmm...well thank you for the post
Thought the ruu woulda taken care of it but I guess not
rockin my EVO 4G LTE
Fixed what I needed with a build prop edit
rockin my EVO 4G LTE
motcher41 said:
I reset it to the point it had to activate twice now...hmmm...well thank you for the post
Thought the ruu woulda taken care of it but I guess not
rockin my EVO 4G LTE
Click to expand...
Click to collapse
Hopefully that got you up and running again.
bjorn60 said:
Hopefully that got you up and running again.
Click to expand...
Click to collapse
It did..100%.
rockin my EVO 4G LTE
Ok so I'm having this same issue. I cannot get my phone to roam with data! I used the 11115 prl for a while and after the radio update I haven't been able to get my phone to roam correctly! I've done a full reset, reprovision, etc.... Nothing seems to be working! Help!

Trying to get rid of an error code and EPST isn't working correctly.

Yesterday I attempted to do a profile update and it failed. Since then, I've been periodically getting an error, a data call failure. In the past I've fixed this by resetting my data profile by dialing ##DATA# using EPST.
I rooted my phone (finally) in order to fix this, but when I try to use EPST nothing happens. I dial the code and nothing comes up at all. I've tried multiple ESPT.apk files and still nothing.
Has anyone seen this before?
Have you tried flashing another Rom and trying ##3424# again?
Sent from my HTC Evo LTE
mexiking713 said:
Have you tried flashing another Rom and trying ##3424# again?
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
I first tried it before I rooted, just to test it out. It didn't work then.
Then I rooted and flashed Haus' 1.22 stock ROM - no luck.
Then I flashed Flex's stock with goodies - still nothing.
Weird. So nothing pops up when you dial ##DATA# right? Doesn't prompt you for password?
Sent from my HTC Evo LTE
Nope, nothing pops up.
You have the latest radios for 1.22.651.3 right?
Sent from my HTC Evo LTE
mexiking713 said:
You have the latest radios for 1.22.651.3 right?
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
Yes, I took the OTA update when it was released.
All out of ideas. Try running the latest ruu and see if that helps. That's all I can think of.
Sent from my HTC Evo LTE
mexiking713 said:
All out of ideas. Try running the latest ruu and see I'd that helps. That's all I can think of.
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
I'll give that a shot then. Thanks for trying to help.
No problem :thumbup: update us with the result
Sent from my HTC Evo LTE
Whatever you do, don't mess with CDMA workshop. I royally [email protected] up my phone yesterday and now its at BB Geek Squad repair.
Sorry about the @, Duce
Update: Just spent almost an hour on the phone with Sprint and they had no idea what was going on. They want me to bring the phone in to have them check, and possibly pay to get it replaced. I'm kind of upset that I may have to pay more money to get a replacement when it's the network's fault that my profile update failed.
I'm going to try a couple more things on my own before I give up.
Yep. Looks like I'm going to need to get a replacement.

Help! Phone won't update profile

Hi everyone: It all started last night when I tried to do a PRL update but accidentally hit Profile update...Now my data doesn't work! I took my phone to the sprint store to see if they can get it going and they couldn't.
They tried a prl/profile update and a hard reset its a no go, They also tried ##72786# code and the phone won't activate the MSL screen even ##DATA# won't work. They said they never seen this issue before and said I need a replacement (Refurb).
I don't want a refurb! Is there anything I can do to fix it...Im 100% stock with the new OTA update.
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
xTmDarren said:
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
Click to expand...
Click to collapse
Wow! I went ahead and ordered it hope its a new one!
I think there are files that got corrupted.
If anyone can help fix before I get the replacement Let me know thanks.
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
I had the same problem, and I had to get a replacement.
Sent from my EVO using xda premium
laie1472 said:
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I'm stock! Is it possible to run a ruu stock?
I noticed In settings/about/phone identity my current usernames is blanked!
Update: I can't receive call either just make them
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
laie1472 said:
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I run the ruu and its a no go!
looks like its a deeper problem
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
eyeisdasteve said:
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
Click to expand...
Click to collapse
Sooooooooooooooooooooooo....what was the fix? LOL Same thing happened to me last night at my local Best Buy. Spent two hours there trying to get my phone working again. She finally gave up and pulled a new one from stock. Sweet!
Great. The so-called "fix" is getting a new handset?! Great...
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Actually no. It consisted of doing data refresh's, hard resets, profile updates and username resets. Also we had to flag the phone stolen then have it taken off.
Huge hassle.
Sent from my EVO LTE using XDA Premium app
Activate Device
Mine was doing the same thing after a pushed PRL update...scratched my head for a while figuring it out. I used "Activate Device" in settings: it took a few tries but eventually showed results. Afterward, it allowed the profile update.

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