Hi,
I just got a new Galaxy S II from Virgin Mobile Canada. It looks amazing, however it has some white stuff going around the bezel and the home button. Doesn't look like dirt.
Anybody has any ideas on what it might be? Is it normal?
smakazmi said:
Hi,
I just got a new Galaxy S II from Virgin Mobile Canada. It looks amazing, however it has some white stuff going around the bezel and the home button. Doesn't look like dirt.
Anybody has any ideas on what it might be? Is it normal?
Click to expand...
Click to collapse
A chrome type effect ????
jje
Picture
No not the chrome . I am attaching a photo of it. Here its most noticeable around the home button.
smakazmi said:
No not the chrome . I am attaching a photo of it.
Click to expand...
Click to collapse
Hard to tell from the photo, but could it be light?
My old one looked vaguely like that - although much worse - after I dropped it under a tram. The screen was obviously smashed, but there was light lreakage everywhere around the bezel and what was left of the home button.
Nope. Its not light leakage. Its white powdery stuff.
that cant be right for a new device my advise would be to send it back and ask for another as it could be a refurb or something
White powdery stuff could be battery corrosion or wet electrical corrosion .
Have you tried sniffing it ??
jje
JJEgan said:
White powdery stuff could be battery corrosion or wet electrical corrosion .
Have you tried sniffing it ??
jje
Click to expand...
Click to collapse
Sniffing white powder never ends well
OP, did it come like that out of the box? Or had you had the phone in your pocket for a while before you noticed the white stuff?
After a while of having my phone in my pocket, I get a lot of what I can only assume is tiny particles of pocket lint all over my phone, and it works its way in between the case and the phone. I have to clean it every now and then.
If you use a can of compressed air to blow at it, does it get rid of the particles?
Related
i just bought my galaxy s2 today , but i noticed a strange circular spot on the lower right side of the screen, it is visible in gray or other dark background and is not affected by the brightness settings. should i get it replaced
Hard to be certain without a photo, but it sounds like a mark from the suction cup used to attach the screen - a few people have reported this, unfortunately. There are photos somewhere in the forum, can't seem to find them at the mo...
If so, yes - return it immediately.
i cant post a pic because im a new member, but thanks for the rep
deleted
sai4u - From another thread, suction mark in top right. Look like yours?
yes, i have the exact same problem
Shame. I'd return it, definitely.
Same issue, white circle in the lower right side of the screen, size of a coin, visible only on a grey background, just like the yellow left side issue. Doesn't bother me in real life usage, but still...
il get it replaced immediately, many thanks for the reply
sai4u said:
il get it replaced immediately, many thanks for the reply
Click to expand...
Click to collapse
I too have this same problem unfortunately, I asked for replacement but currently phones out of stock here, Waiting for new stock Impatiently.
Was it easy for u to get it replaced ?
my friend got it. hopefully she can get a new one.
Mine is not this prominent though, I dont see it on such dark backgrounds...God knows how many pieces have it, and the fate of replaced piece.
Could be a remnant from production process and oleophobic coating. Glass parts are mostly transported by suction cups and this might leave this "mark" ...........
i also have a light spot on my phone which appears on gray or slightly dark backgrounds. it's on the left side. it does not appear to be the same thing as the one on previous pictures. it's as small as a dot which can be made by a marker.
dabajuy said:
i also have a light spot on my phone which appears on gray or slightly dark backgrounds. it's on the left side. it does not appear to be the same thing as the one on previous pictures. it's as small as a dot which can be made by a marker.
Click to expand...
Click to collapse
Maybe you are talking about the white spot in default internet browser. It is located in the left lower corner. It is normal and it's there for hardware acceleration. Check to see if you have dead pixels, if the white spot only appears in default browser than your phone is ok.
mine appears all the time (provided that the background colors are gray and of the same shade). also, the spot is on the top-middle portion (portrait mode) of the phone. example, it reading SMS conversations, background is gray right? i can see the light spot there. i would post a picture but i'm still new to the forum.
Hi.
Mine have that exact circle too =/ .
So, you say it is not burn in ? i was thinking maybe that was because the weather widget sun.
Since im out of warranty i m thinking in open and cleaning it, what do you think ? would be that possible ?
drmedarius said:
Hi.
Mine have that exact circle too =/ .
So, you say it is not burn in ? i was thinking maybe that was because the weather widget sun.
Since im out of warranty i m thinking in open and cleaning it, what do you think ? would be that possible ?
Click to expand...
Click to collapse
It would be possible for sure, but would be also a big mistake.
It's a hardware issue, not a dust one.
Cheers
Sent via my S2 monster
This is a topic which I don't really like to talk about, but I now want to take the approach to get it outa my mind: The backlight of my soft-key search button does not fully shut down. That is, if I let the phone sit until the lights of the soft-keys (home, menu, back- and search button) shut down, I still see a dimmed light behind my search button. It annoys me.. I know I'm a picky girl.
Is that a hardware failure or do you guys have that, too? I'm convinced it's NOT caused by my current ROM (running DisarmedToaster). Can you recommend an app which will test my phone for hardware failures?
I bought my EVO 3D with blood money and would not really like unrooting and putting the phone into original warranty state to go beg the company I bought it from for a replacement. Please help a desperate lady!
SecUpwN said:
This is a topic which I don't really like to talk about, but I now want to take the approach to get it outa my mind: The backlight of my soft-key search button does not fully shut down. That is, if I let the phone sit until the lights of the soft-keys (home, menu, back- and search button) shut down, I still see a dimmed light behind my search button. It annoys me.. I know I'm a picky girl.
Is that a hardware failure or do you guys have that, too? I'm convinced it's NOT caused by my current ROM (running DisarmedToaster). Can you recommend an app which will test my phone for hardware failures?
I bought my EVO 3D with blood money and would not really like unrooting and putting the phone into original warranty state to go beg the company I bought it from for a replacement. Please help a desperate lady!
Click to expand...
Click to collapse
Mine has done that since the day I bought it, although I bought mine used so I just dealt with it. It looks more like bleed from the backlight on the display but i'm not sure. It must be pretty common if we both have it.
richyrocket said:
Mine has done that since the day I bought it, although I bought mine used so I just dealt with it. It looks more like bleed from the backlight on the display but i'm not sure. It must be pretty common if we both have it.
Click to expand...
Click to collapse
Thank you so much for stating this, exactly what I was talking about! Kind of a small release to hear I didn't buy faulty hardware. Do we have other readers here who can confirm that this behavior is normal?
I'll head out to the phone store today to double check. Still, does an app exist to check for hardware failures?
Yes no faulty equipment, it is normal on every single Evo.
( Don't ask for help as I couldn't care if your phone explodes, eh)
flashallthetime said:
Yes no faulty equipment, it is normal on every single Evo.
Click to expand...
Click to collapse
You just saved my whole HTC experience. Thank you soo much! How come this is the case on every EVO? Isn't that something draining the battery?
No it is actually bleeding from the main screen, I guess there's a small gap between the search button and the screen
( Don't ask for help as I couldn't care if your phone explodes, eh)
I noticed that too, but only when I boot up my phone, then the problem goes away after it gets past the boot animation.
Jsparta26 said:
I noticed that too, but only when I boot up my phone, then the problem goes away after it gets past the boot animation.
Click to expand...
Click to collapse
Use your phone in the dark. Watch until soft buttons stop glowing. See the light behind the search button?
Mine has it too.
Sent from my HTC EVO 3D X515m using xda app-developers app
Jsparta26 said:
I noticed that too, but only when I boot up my phone, then the problem goes away after it gets past the boot animation.
Click to expand...
Click to collapse
Turn the backlight of touch buttons off using kernel tuner and keep screen on, you will notice light behind search key.
Yeh, methinks it's standard in all our phones fixed mine when i was replacing my digitizer (put a bit of plastic behind the search key to stop the overspill)
dessolator666 said:
Yeh, methinks it's standard in all our phones fixed mine when i was replacing my digitizer (put a bit of plastic behind the search key to stop the overspill)
Click to expand...
Click to collapse
Did you void your warranty through opening it? How about the buttons responsiveness afterwards? If you provide a detailed HowTo, you'll get another +1. :thumbup:
SecUpwN said:
Did you void your warranty through opening it? How about the buttons responsiveness afterwards? If you provide a detailed HowTo, you'll get another +1. :thumbup:
Click to expand...
Click to collapse
Yeh, warranty gone after opening it.... though now that I think of it... there may be a way around that. Namely I replaced the entire digitizer so I needed to take it apart fully, however since all the connections and cables are at the top of the screen and the buttons are (obviously ) on the bottom you could lift the digitizer up from the bottom and fix it without messing with the screws in the back (the one that voids your warranty).
To actually do this you will need:
Heat gun(or decent hair drier) anything with 500w or above should be plenty
Some good double sided adhesive tape (probably won't be able to reuse the original one)
A case opener tool (to lift the digitizer)
A piece of plastic or anything else opaque and nonconductive
Procedure:
heat up all the edges of the digitizer evenly (don't cook them, just heat them up )
Using a case opener tool get in between the digitizer and the aluminium chassis starting at the bottom and work your way up to the top
When the bottom and sides are free gently lift the digitizer with the top as a hinge point heating it up if necessary.
Ta da! You can see the inner workings of the buttons
Notice that the buttons have pieces of transparent plastic leading light from the LEDs to the actual surface the light overspill happens around the search button so I put a tiny piece of plastic around it (there are probably more elegant ways around this... but I'm not that elegant to begin with so this worked just fine.
Cut out thin strips of tape and put them on the edges of the digitizer where the old adhesive was (or reuse the old adhesive if you can)
Close up the phone and there you have it... your warranty should still be valid... tho if any1 opens the phone up they will probably notice the extra piece of plastic (or whatever you used)
On a similar note my gf's digitizer is busted so I will be replacing it some time this or next week and could probably demonstrate this with photos before I actually replace the darn thing (assuming I can get ahold of a decent camera)
dessolator666 said:
On a similar note my gf's digitizer is busted so I will be replacing it some time this or next week and could probably demonstrate this with photos before I actually replace the darn thing (assuming I can get ahold of a decent camera)
Click to expand...
Click to collapse
That would actually be the coolest contribution I've seen in a ling time! Are you really willing to do that for our EVO community? If you did, you'd be our king.
Don't worry, it's on every EVO 3D. From GSM to CDMA.
The light bleed is from the screen back light. It does give the phone a cheap feel sometimes, but it's a common problem.
It's not as prevalent on cm10 with inverted gapps
(Don't ask me for help as I couldn't care if your phone explodes, eh! )
flashallthetime said:
It's not as prevalent on cm10 with inverted gapps
Click to expand...
Click to collapse
How come?
SecUpwN said:
How come?
Click to expand...
Click to collapse
Inverted gapps has black backgrounds so the screen bleeding is reduced
(Don't ask me for help as I couldn't care if your phone explodes, eh! )
---------- Post added at 10:56 PM ---------- Previous post was at 10:51 PM ----------
I can drastically reduce screen brightness which helps, there's still some bleeding
(Don't ask me for help as I couldn't care if your phone explodes, eh! )
dessolator666 said:
Yeh, warranty gone after opening it.... though now that I think of it... there may be a way around that. Namely I replaced the entire digitizer so I needed to take it apart fully, however since all the connections and cables are at the top of the screen and the buttons are (obviously ) on the bottom you could lift the digitizer up from the bottom and fix it without messing with the screws in the back (the one that voids your warranty).
To actually do this you will need:
Heat gun(or decent hair drier) anything with 500w or above should be plenty
Some good double sided adhesive tape (probably won't be able to reuse the original one)
A case opener tool (to lift the digitizer)
A piece of plastic or anything else opaque and nonconductive
Procedure:
heat up all the edges of the digitizer evenly (don't cook them, just heat them up )
Using a case opener tool get in between the digitizer and the aluminium chassis starting at the bottom and work your way up to the top
When the bottom and sides are free gently lift the digitizer with the top as a hinge point heating it up if necessary.
Ta da! You can see the inner workings of the buttons
Notice that the buttons have pieces of transparent plastic leading light from the LEDs to the actual surface the light overspill happens around the search button so I put a tiny piece of plastic around it (there are probably more elegant ways around this... but I'm not that elegant to begin with so this worked just fine.
Cut out thin strips of tape and put them on the edges of the digitizer where the old adhesive was (or reuse the old adhesive if you can)
Close up the phone and there you have it... your warranty should still be valid... tho if any1 opens the phone up they will probably notice the extra piece of plastic (or whatever you used)
On a similar note my gf's digitizer is busted so I will be replacing it some time this or next week and could probably demonstrate this with photos before I actually replace the darn thing (assuming I can get ahold of a decent camera)
Click to expand...
Click to collapse
I don't believe it can be done without opening the back. If I'm not mistaken, that's where the connector is and it can't be accessed from the front. I could be wrong though
Sent from my PG86100 using Tapatalk
HermanV0929 said:
I don't believe it can be done without opening the back. If I'm not mistaken, that's where the connector is and it can't be accessed from the front. I could be wrong though
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
I'm sure it can be done... because you have to do pretty much exactly that when replacing the LCD or digitizer
Hi guys,
So I'm posting here to ask you if this is normal or not. I'm noticing that there's a tiny tiny crack between the biezel that joins the screen to the backplate of the phone (where the plastic of the screen meets the rubber plastic of the back. This is at the bottom near the usb port in the middle between the home button and the back button. It's tiny, however it's enough that some of the white light coming from the capacitive buttons escapes from that crack/gap whatever it is that.
I've had the phone for more than 15 days now and I never noticed because this is the first time I've used the phone in a pitch black room. That's when I noticed a very dim white light escaping the biezel at that position. However, that's the only way to see it, even under close inspection you cannot see any gaps or anything... only when the surrounding is really really dark.
I hope that I explained it well because unfortunately I don't have another camera to take a picture with to show you.
Try to use your phone in a pitch black room and you should see it right away or not?
thank you,
I experience nothing like this on mine.
Sent from my HTC DNA.
imeswea new
latebeat said:
Hi guys,
So I'm posting here to ask you if this is normal or not. I'm noticing that there's a tiny tiny crack between the biezel that joins the screen to the backplate of the phone (where the plastic of the screen meets the rubber plastic of the back. This is at the bottom near the usb port in the middle between the home button and the back button. It's tiny, however it's enough that some of the white light coming from the capacitive buttons escapes from that crack/gap whatever it is that.
I've had the phone for more than 15 days now and I never noticed because this is the first time I've used the phone in a pitch black room. That's when I noticed a very dim white light escaping the biezel at that position. However, that's the only way to see it, even under close inspection you cannot see any gaps or anything... only when the surrounding is really really dark.
I hope that I explained it well because unfortunately I don't have another camera to take a picture with to show you.
Try to use your phone in a pitch black room and you should see it right away or not?
thank you,
Click to expand...
Click to collapse
Actually mine has the same thing and i will be going to the verizon store in a few days to check out some other ones and if all of them dont have this then im getting a new one yaaayyy
iDialit said:
Actually mine has the same thing and i will be going to the verizon store in a few days to check out some other ones and if all of them dont have this then im getting a new one yaaayyy
Click to expand...
Click to collapse
I'm out of town but when I get back I'll go and check what I can do too. Let me know if they give you any trouble when you ask for a new one.
My does it as well, tho I'm not really concerned.
Sent from my HTC6435LVW using xda app-developers app
Mine does a tad. I'm in a really dark room very rarely. So its a nonissue for me.
Sent from my HTC6435LVW using xda app-developers app
So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.
i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
bulsatcs said:
i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
Click to expand...
Click to collapse
Whats not perfectly and can you post a pic? Wouldn`t mess with it myself, i assume you have warranty so let the repair centre fix it.
I'd leave it as is and try and get them to sort it out. They are ruthless when it comes to repairs. They refused to repair my wifes S7 because the battery had expanded and cracked and popped the back off. Apparently according to them there was "signs of unauthorised entry" and they refused to replace it based on that, as well as there being water ingress (they have little stickers inside the phone that change colour when water comes into contact. Which they tell me was the reason for the battery expanding.
It got dropped in the bath, once, for a matter of seconds. I might be mistaken, but they're meant to be water resistant up to 5 feet for up to 30 minutes?
they refused to replace the screen, which was damaged (we didnt damage it it just refused to come on despite the rest of the phone working) and they told us that user caused impact has caused it, they wanted £240. I told them to send it back and I'd repair it myself. They sent it back with a new battery "for safety reasons" and then a new back. Which popped off in a matter of seconds. So after all that they solved nothing and saved me money.
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
bulsatcs said:
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
Click to expand...
Click to collapse
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
Yeah, i don't think that's the case, i put my phone in a bowl filled with water and no bubbles were coming out, so i'm positive the water resistance is still there
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
akiminc said:
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
Click to expand...
Click to collapse
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
bulsatcs said:
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
Click to expand...
Click to collapse
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
akiminc said:
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
Click to expand...
Click to collapse
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Techboy217 said:
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Click to expand...
Click to collapse
Yeah im still waiting for the fix. Do you mind to share your screen balance settings? I tried but it makes the black not deep. I used s6, s7, s8 and pixel 2 xl before. And this black crush is sucks. I guess its oreo device?
What's black crushing?
ADPL said:
What's black crushing?
Click to expand...
Click to collapse
Bruh, you're gonna be sorry you asked!
https://r.tapatalk.com/shareLink?ur...share_tid=3765385&share_fid=3793&share_type=t
Colour blending (blacks) problem
Sent from my SM-G965F using Tapatalk
I had to replace my screen as well because i'd dropped my device and it shattered completely. When i got it back from the repair center i noticed that the battery cover wasn't pressed to the frame all the way. I gave it back to them saying that there was dust trapped underneath the cover (i thought they would refuse my request if i had told them the real reason ) so my camera wouldn't take clear photos. In the end they replaced both of the back cameras and the battery cover looool :laugh::laugh: now it's all glued together as it should be