Related
I got an email today From: "Sprint" <[email protected]>. I thought the notes were something we all want to see. The bold part is what i find the most interesting.
"May require up to a $36 activation fee/line, credit approval and deposit. Up to $200 early termination fee/line applies. Phone Offer: Offer ends 6/4/11. While supplies last. $299.99 (two-year price) -$100 (instant rebate) = $199.99 (final price). Taxes and service charges excluded.. No cash back. Requires activation at the time of purchase. Upgrade: Existing customers in good standing with service on the same device for more than 22 consecutive months currently activated on a service plan of $39.99 or higher may be eligible. See in-store rebate form or sprint.com/upgrade for details. Sprint Premier Upgrade: Eligible customers with service on the same device for more than 12 consecutive months may be eligible for $150 instant savings with a renewed 2-year Agreement. Valid only on the eligible primary line with a 3-month consecutive average of $69.99 on a single line or $99.99 on a shared line. The upgrade fee is waived using a service credit that applies to the bill within 2 to 3 bill cycles of the upgrade. Other Terms: Coverage not available everywhere. Sprint 4G network reaches over 70 markets and counting, on select devices. Sprint 3G network reaches over 271 million people. See sprint.com for details. Offers not available in all markets/retail locations or for all phones/networks. Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade. Other restrictions apply. See store or sprint.com for details.
© 2011 Sprint. Sprint and the logo are trademarks of Sprint. Google, the Google logo and Android Market are trademarks of Google, Inc. Other marks are the property of their respective owners. All rights reserved."
If i read this correctly, as soon as our evos turn 1 year old (assuming you bought on release) you will be eligible for an $150 off upgrade. We all pay $69.99 anyway.
Offer ends 6/4/11?????
Sent from my whaaaaaa...??SAVAGAGED[RC2]ZEN®
bwcorvus said:
I got an email today From: "Sprint" <[email protected]>. I thought the notes were something we all want to see. The bold part is what i find the most interesting.
"May require up to a $36 activation fee/line, credit approval and deposit. Up to $200 early termination fee/line applies. Phone Offer: Offer ends 6/4/11. While supplies last. $299.99 (two-year price) -$100 (instant rebate) = $199.99 (final price). Taxes and service charges excluded.. No cash back. Requires activation at the time of purchase. Upgrade: Existing customers in good standing with service on the same device for more than 22 consecutive months currently activated on a service plan of $39.99 or higher may be eligible. See in-store rebate form or sprint.com/upgrade for details. Sprint Premier Upgrade: Eligible customers with service on the same device for more than 12 consecutive months may be eligible for $150 instant savings with a renewed 2-year Agreement. Valid only on the eligible primary line with a 3-month consecutive average of $69.99 on a single line or $99.99 on a shared line. The upgrade fee is waived using a service credit that applies to the bill within 2 to 3 bill cycles of the upgrade. Other Terms: Coverage not available everywhere. Sprint 4G network reaches over 70 markets and counting, on select devices. Sprint 3G network reaches over 271 million people. See sprint.com for details. Offers not available in all markets/retail locations or for all phones/networks. Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade. Other restrictions apply. See store or sprint.com for details.
© 2011 Sprint. Sprint and the logo are trademarks of Sprint. Google, the Google logo and Android Market are trademarks of Google, Inc. Other marks are the property of their respective owners. All rights reserved."
If i read this correctly, as soon as our evos turn 1 year old (assuming you bought on release) you will be eligible for an $150 off upgrade. We all pay $69.99 anyway.
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Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade.if Sprint has you lumped in as Silver and your 22 month or 10 yr anniversary isn't June 1 ..you'll most likely not see $150
How to continue getting a yearly upgrade
If you got a letter sent to your house then you would know that it's quite easy to become a Gold member easily. I lost my Feb upgrade once April 1 came. After speaking to a customer service rep, I got it back. They placed notes on the account that I have an upgrade. Unfortunately the website didnt reflect that which didnt matter but it mattered to me so I had to call sales and they read the notes and they updated the website with my new elibibility date of april 1 2011. I am now on the everything plan and next month im set to be on the $89.99 plan. Although they say I'm a gold member, it wont be updated until 3 months of being on an $89.99 and over plan. Anyone can become a gold member by choosing a plan of $89.99 and over. Wait 3 months and tada you too will be a gold member and can receive a yearly upgrade. Theres always ways around it. Just get on the plan and stay for 3 months and you will be a gold member. once you get ur upgrade you can go back down and 3 months before you reach a yr of receiving ur last upgrade upgrade ur plan to become a Gold member again...lol Read the mail they sent you carefully and u can ask the rep, and they will tell you u have to stay on a plan of $89.99 or more for 3 months to be a gold member. So there is hope for those who lost their upgrade. Being that the month just started you can ask to change your plan now to $89.99 and ypu'll be a Gold member with an upgrade after 3 months.
Sprint Promotion: Renew Your Contract And Get Credit For A Free Month Of Service
While we're on the subject of why Sprint is the carrier to go with nowadays ($50 contract extension credit "just because," unlimited data without expensive and complicated tiers **cough Verizon cough**, great customer service, etc.), I wanted to throw yet another reason for existing Sprint customers to stick around.
Side-by-side with the $50 credit promo that I mentioned above, it turns out that the company is running a different deal in parallel that pays you for a month of free service right back to your account upon contract renewal for 2 more years. It does not affect your phone upgrade eligibility at all and is a very effective retention tool, so you can ask for it now, even if your contract still hasn't expired, get the contract renewed, then grab a new phone later). This promotion works only for primary lines, so if you're part of a family plan, only the main phone number can benefit (in contrast, the $50 credit works for any line).
Tipped by Jason in the $50 credit post, I called up Sprint to renew the contract on one of my lines and asked them about the free month instead of the $50. The CSR knew exactly what I was asking about, though she wasn't sure just how long this deal is available for.
If you're near or past your contract expiration, give Sprint a call (*2 from your handset or 1-888-211-4727 from any phone) and ask about this promotion - it can save you quite a bit of cashish.
Note: The credit applies only to the basic cost of your plan and doesn't include any fees or add-ons. For example, my $129.99 family plan ends up costing me about $170 after all add-ons. For me, only $129.99 would be refunded.
Let us know how much you end up saving and good luck!
Source: AndroidPolice.com
Very True
rockypr said:
Sprint Promotion: Renew Your Contract And Get Credit For A Free Month Of Service
While we're on the subject of why Sprint is the carrier to go with nowadays ($50 contract extension credit "just because," unlimited data without expensive and complicated tiers **cough Verizon cough**, great customer service, etc.), I wanted to throw yet another reason for existing Sprint customers to stick around.
Side-by-side with the $50 credit promo that I mentioned above, it turns out that the company is running a different deal in parallel that pays you for a month of free service right back to your account upon contract renewal for 2 more years. It does not affect your phone upgrade eligibility at all and is a very effective retention tool, so you can ask for it now, even if your contract still hasn't expired, get the contract renewed, then grab a new phone later). This promotion works only for primary lines, so if you're part of a family plan, only the main phone number can benefit (in contrast, the $50 credit works for any line).
Tipped by Jason in the $50 credit post, I called up Sprint to renew the contract on one of my lines and asked them about the free month instead of the $50. The CSR knew exactly what I was asking about, though she wasn't sure just how long this deal is available for.
If you're near or past your contract expiration, give Sprint a call (*2 from your handset or 1-888-211-4727 from any phone) and ask about this promotion - it can save you quite a bit of cashish.
Note: The credit applies only to the basic cost of your plan and doesn't include any fees or add-ons. For example, my $129.99 family plan ends up costing me about $170 after all add-ons. For me, only $129.99 would be refunded.
Let us know how much you end up saving and good luck!
Source: AndroidPolice.com
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This is true and I can add that the Sprint memo stated they were targeting customers who are within 1 to 2 months of there contract/eligibility. Then they could take advantage of their upgrade once it's reached.
Great post and good move from Sprint
thanks for posting this info
Anyone that renew their contracts on launch date and got the 75$ credit can check if we are able to get this too?
Sent from my PG86100 using XDA Premium App
At one point they were giving $70/line, which would add up to more than the free month thing.
Nope didn't work for me. I just called sprint and they told me they had never heard of the deal/promotion. I even called back to talk to a different rep and he said the same. Then I asked for a supervisor and he said the same. So this is the info I received. Gonna try back tomorrow and see if it works??
Locked & Loaded
Ok... i verfied that myselft and there are not free service for a month... but the good news are that i end up getting a 70 credit for renewing(AGAIN LOL).
June 21, when i ordered my phone, i came online i asked them for the renewal service credit, and they gave me 70$ dollars credit.
Then today i asked them about credits for renewing, etc, and asked them if i qualify, and they told me that i dont qualify becuase i already renew(they should said that i didnt qualify becuase they already give me the credit on June 21), and then becuase i didnt qualify i asked them about the 30 days return or cancel, and then she said she was going to talk with Supervisor for the credit and Bingo, got a 70$ credit! LOL
07/10/2011 11:19:37AM
"Sprint":: "I have checked that you had upgrade line #**** on June 21, 2011."
07/10/2011 11:20:12AM
"Sprint":: "Since your contract has already been renewed due to phone upgrade on June 21, 2011 , our automated system doesn't allow us to club two promotions at a time."
07/10/2011 11:20:56AM
ME:: "yeah, but i have like 30 days to cancel or return or not?"
07/10/2011 11:22:42AM
"Sprint":: "Yes , you have 30-Day Satisfaction period."
07/10/2011 11:22:44AM
"Sprint":: "Let me discuss with my supervisor for the credit ."
07/10/2011 11:24:32AM
ME:: "ok"
07/10/2011 11:25:10AM
"Sprint":: "Thank you for your patience, I will have that information shortly."
07/10/2011 11:27:49AM
"Sprint":: "I have discussed with my supervisor and convinced him to apply the credit. Looking at your long standing association with Sprint, I am applying the credit of $70.00 on your account ."
07/10/2011 11:28:06AM
"Sprint":: "Is that fine ?"
07/10/2011 11:28:16AM
ME:: "yes thank you"
07/10/2011 11:28:40AM
"Sprint":: "Please allow me a few moments to make the changes for you."
07/10/2011 11:30:26AM
"Sprint":: "I have applied the credit of $70.00 on your account and the updated balance due on your account is $***.**."
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A new for AT&T to earn more money??
Administrative Fee (Consumer and Individual Responsibility User (IRU) lines only)
The Administrative Fee helps defray certain expenses AT&T incurs, including but not limited to: (a) charges AT&T or its agents pay to interconnect with other carriers to deliver calls from AT&T customers to their customers; and (b) charges associated with cell site rents and maintenance.
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What a B.S.! Can't stand these communication companies and the lack of options in this country.
sbi1 said:
A new for AT&T to earn more money??
What a B.S.! Can't stand these communication companies and the lack of options in this country.
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The rich will get richer, the poor will get poorer. Its ridiculous what this government let these corporations get away with. Of course at the working man's expense.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
lildoggs said:
The rich will get richer, the poor will get poorer. Its ridiculous what this government let these corporations get away with. Of course at the working man's expense.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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They don't make enough money.... they justify by letting us pay only $200 for a $700 phone. Tha'ts how they get away with it... we can all go to the European way and just buy the phones up front and save a little on the service. But they will still make tons of money of us. $37 stock price for today 11%+ rise year to date... They obviously need more and more :crying:
I called AT&T yesterday to ***** about it, I asked the CSR "What 'new' expenses does AT&T have now that they didn't have last month?". Sure enough he started reading to me the same thing as I posted above. I said "don't read this to me, I can read it myself. I want to know what NEW EXPENSES do you have..."
He said "we don't have that info". I said "well, HQ should give you the answers".
I got so pissed at him that he ended up giving me a credit of the 4 lines times this bull**** fee for the next year ($30). Sure, I was happy and appreciative of his attempt to make a customer happy. Nevertheless, can't wait for my contract to expire to get the hell out. That's why I don't take 'free/discounted' phones from AT&T. Only international versions, nothing with AT&T logo on it. I will not be tied in contracts with big corporations any more.
Sure, it's much more difficult now to go somewhere else when Straight Talk no longer have AT&T sim cards, but we'll see.
sbi1 said:
That's why I don't take 'free/discounted' phones from AT&T. Only international versions, nothing with AT&T logo on it. I will not be tied in contracts with big corporations any more.
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Could not agree more, well said.
Sent from the i777
Quick & Easy BBB, FTC, FCC links
Some momentum is growing at forums.att.com to have a mass of customers report to the BBB, FTC, and FCC, so I am posting easy links here, in case others wish to do so as well.
It's really quick and easy to make your voice heard .
BBB: www.bbb.org/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/file-a-complaint
FTC: https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
FCC: http://www.fcc.gov/complaints
You can base your info on the following but you will have to edit it to fit in the web forms:
"AT&T has raised the price on every wireless line in service by $.61 a month by adding a new fee to every bill, which they explain as follows:
"MOBILITY ADMINISTRATIVE FEE" Effective May 1, 2013, the Administrative Fee will be $0.61 per line per month. The Administrative Fee helps defray certain expenses AT&T incurs, including but not limited to: (a) charges AT&T or its agents pay to interconnect with other carriers to deliver calls from AT&T customers to their customers; and (b) charges associated with cell site rents and maintenance."
This is a baloney way of saying "price increase", and is a blatant violation of basic contract law which does not allow the changing of terms after the beginning of a bilateral agreement. The vast majority of ATT customers have 2-year contract agreements which prevent their switching carriers without paying a huge penalty clause.
The ATT Wireless Agreement reads: "If we increase the price of any of the services to which you subscribe, beyond the limits set forth in your customer service summary... you may terminate this agreement without paying an early termination fee or returning or paying for any promotional items."
CTIA Consumer Code reads: "Carriers will not modify the material terms of their subscribers' contracts in a manner that is materially adverse to subscribers without providing a reasonable advance notice of a proposed modification and allowing subscribers a time period of not less than 14 days to cancel their contracts with no early termination fee."
ATT claims that the price for the service remains the same and are only adding a "fee".
What's from stopping AT&T from adding an additional $50/month fee and not letting customers out of their contract?
$.61 doesn't sound like much, but some people have multiple lines. In addition, multiplied by 115.78 million customers, AT&T makes an extra $847 million a year from this dishonest price hike.
As it is not any kind of tax or government mandated charge, the new fee should be included in the basic price displayed in advertising and informational material. The new fee should only be charged on new contracts beginning after the increase, and existing contract customers must be allowed to either reject the price hike or be allowed to terminate their service without penalty, as the contract has already been breached by the carrier."
Coincidentally I just cancelled one of my add-on packages with Comcast cable and they also tried to charge a $2.xx administrative fee. Although the CSR waived it as a 'one time courtesy,' seeing the same issue here highlights what appears to be a growing trend.
http://www.youtube.com/watch?v=jyDbfCbQnH8
harryspar said:
Some momentum is growing at forums.att.com to have a mass of customers report to the BBB, FTC, and FCC, so I am posting easy links here, in case others wish to do so as well.
It's really quick and easy to make your voice heard .
BBB: www.bbb.org/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/file-a-complaint
FTC: https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
FCC: http://www.fcc.gov/complaints
You can base your info on the following but you will have to edit it to fit in the web forms:
"AT&T has raised the price on every wireless line in service by $.61 a month by adding a new fee to every bill, which they explain as follows:
"MOBILITY ADMINISTRATIVE FEE" Effective May 1, 2013, the Administrative Fee will be $0.61 per line per month. The Administrative Fee helps defray certain expenses AT&T incurs, including but not limited to: (a) charges AT&T or its agents pay to interconnect with other carriers to deliver calls from AT&T customers to their customers; and (b) charges associated with cell site rents and maintenance."
This is a baloney way of saying "price increase", and is a blatant violation of basic contract law which does not allow the changing of terms after the beginning of a bilateral agreement. The vast majority of ATT customers have 2-year contract agreements which prevent their switching carriers without paying a huge penalty clause.
The ATT Wireless Agreement reads: "If we increase the price of any of the services to which you subscribe, beyond the limits set forth in your customer service summary... you may terminate this agreement without paying an early termination fee or returning or paying for any promotional items."
CTIA Consumer Code reads: "Carriers will not modify the material terms of their subscribers' contracts in a manner that is materially adverse to subscribers without providing a reasonable advance notice of a proposed modification and allowing subscribers a time period of not less than 14 days to cancel their contracts with no early termination fee."
ATT claims that the price for the service remains the same and are only adding a "fee".
What's from stopping AT&T from adding an additional $50/month fee and not letting customers out of their contract?
$.61 doesn't sound like much, but some people have multiple lines. In addition, multiplied by 115.78 million customers, AT&T makes an extra $847 million a year from this dishonest price hike.
As it is not any kind of tax or government mandated charge, the new fee should be included in the basic price displayed in advertising and informational material. The new fee should only be charged on new contracts beginning after the increase, and existing contract customers must be allowed to either reject the price hike or be allowed to terminate their service without penalty, as the contract has already been breached by the carrier."
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Complaints filed.
sbi1 said:
Complaints filed.
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You da man. How long did it take, a few minutes, right? We need more people to act.
Thanks for the heads up, I didn't even notice it. I filed a complaint with the FTC and will look into switching when my contract ends next month
Does this fee count as a material change in the contract? I'm guessing not. Sneaky
edit: I now read harryspar's post completely. When Sprint did this, many people were able to cancel and not pay an ETF, but I'm guessing AT&T will fight this but some people might be able to get away with it.
havanahjoe said:
When Sprint did this, many people were able to cancel and not pay an ETF, but I'm guessing AT&T will fight this but some people might be able to get away with it.
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Some people have been successful, see thread on fawallet.com: http://www.fatwallet.com/forums/finance/1270724/
harryspar said:
You da man. How long did it take, a few minutes, right? We need more people to act.
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Yup. few minutes and the bastards "responded" to the BBB one with the usual B.S., to which I responded with (basically) "Cut the B.S.". Nothing will change until everyone files a complaint.
I went through a similar experience with Sprint last year. They claimed it was not a "material change" as another poster eluded to and when I digged very deep in my contract - there was a clause which allowed them to add up to $2.00 per month in "fees" without being considered "material" changes...
I think it depends on the rep you get, some people I know used the fee to get out of their contracts and some it did not work for. I was able to get the fee waived (it was only 20 cents per month or so that they were adding this time) but I didn't feel like fighting to get any further.
AT&T has introduced a new "Mobility Administrative Fee" to its postpaid contracts. The $0.61 monthly fee ($7.32 per year) is being categorized "below the line" alongside tax and fees as an administrative surcharge. The fee came into effect on May 1st, and applies to all consumer contracts as well as "IRU" business contracts (business accounts where the user pays the bill).
It's a small charge for the individual consumers, but given that AT&T's postpaid subscriber base stands at over 70 million, the move will net AT&T hundreds of millions of dollars — somewhere around half a billion dollars, in fact. That's a lot of extra revenue from one little charge.
AT&T tells us that the administrative fee will "help cover certain expenses, such as interconnection and cell site rents and maintenance." It also added that the charge is "consistent with similar fees charged by other carriers." While it's true that both Verizon and Sprint actually have higher administrative line charges — T-Mobile bundles any administrative fees in with regulatory charges, so it's difficult to tell — that's not likely to be much consolation for AT&T customers
http://www.theverge.com/2013/5/23/4358926/att-mobility-administrative-fee
CheesyNutz said:
AT&T has introduced a new "Mobility Administrative Fee" to its postpaid contracts. The $0.61 monthly fee ($7.32 per year) is being categorized "below the line" alongside tax and fees as an administrative surcharge. The fee came into effect on May 1st, and applies to all consumer contracts as well as "IRU" business contracts (business accounts where the user pays the bill).
It's a small charge for the individual consumers, but given that AT&T's postpaid subscriber base stands at over 70 million, the move will net AT&T hundreds of millions of dollars — somewhere around half a billion dollars, in fact. That's a lot of extra revenue from one little charge.
AT&T tells us that the administrative fee will "help cover certain expenses, such as interconnection and cell site rents and maintenance." It also added that the charge is "consistent with similar fees charged by other carriers." While it's true that both Verizon and Sprint actually have higher administrative line charges — T-Mobile bundles any administrative fees in with regulatory charges, so it's difficult to tell — that's not likely to be much consolation for AT&T customers
http://www.theverge.com/2013/5/23/4358926/att-mobility-administrative-fee
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can we use this to break a contract without paying ETF? I'm seeing yes and no answers on that question all over the internets
gunnyman said:
can we use this to break a contract without paying ETF? I'm seeing yes and no answers on that question all over the internets
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When I had VZW's service, they did something very similar. Technically, there's a clause in your wireless contract that says if the carrier makes changes to your contract that you don't agree with AND are materially adverse(this is a key phrase), you're able to break the contract with no penalty. If you don't challenge this change within a certain time farm... say 30 days, your silence is consent to the change. However, what VZW did to stop people from being able to use the material adverse clause to break the contract was to place a reoccurring discount on the account for the remaining duration of the contract thus bringing it back into compliance with the terms you originally signed. Likely, AT&T will do the same thing.
EDIT: Here's the section I'm talking about. Source, particularly section 1.3.
AT&T said:
We may change any terms, conditions, rates, fees, expenses, or charges regarding your Services at any time. We will provide you with notice of material changes (other than changes to governmental fees, proportional charges for governmental mandates, roaming rates or administrative charges) either in your monthly bill or separately. You understand and agree that State and Federal Universal Service Fees and other governmentally imposed fees, whether or not assessed directly upon you, may be increased based upon the government's or our calculations.
IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE, BEYOND THE LIMITS SET FORTH IN YOUR CUSTOMER SERVICE SUMMARY, OR IF WE MATERIALLY DECREASE THE GEOGRAPHICAL AREA IN WHICH YOUR AIRTIME RATE APPLIES (OTHER THAN A TEMPORARY DECREASE FOR REPAIRS OR MAINTENANCE), WE’LL DISCLOSE THE CHANGE AT LEAST ONE BILLING CYCLE IN ADVANCE (EITHER THROUGH A NOTICE WITH YOUR BILL, A TEXT MESSAGE TO YOUR DEVICE, OR OTHERWISE), AND YOU MAY TERMINATE THIS AGREEMENT WITHOUT PAYING AN EARLY TERMINATION FEE OR RETURNING OR PAYING FOR ANY PROMOTIONAL ITEMS, PROVIDED YOUR NOTICE OF TERMINATION IS DELIVERED TO US WITHIN THIRTY (30) DAYS AFTER THE FIRST BILL REFLECTING THE CHANGE.
If you lose your eligibility for a particular rate plan, we may change your rate plan to one for which you qualify.
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gunnyman said:
can we use this to break a contract without paying ETF? I'm seeing yes and no answers on that question all over the internets
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this is how i got out of my sprint contract ..... but im not sure im reading the same thing
Break a contract for an additional $0.65 a month? I'm pretty sure AT&T won't let this happen.
Sent from my HTC One using xda premium
It's breaking a contract because they changed the terms without my consent. The amount is irrelevant.
gunnyman said:
It's breaking a contract because they changed the terms without my consent. The amount is irrelevant.
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Good luck
Sent from my HTC One using xda premium
I'm just looking for information here.
gunnyman said:
I'm just looking for information here.
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From what I gather this is not consider a rate change to your plan. It is an added tax which will not be considered a rate change so there for they won't let you out the contract.
Sent from my HTC One using xda premium
shook187 said:
From what I gather this is not consider a rate change to your plan. It is an added tax which will not be considered a rate change so there for they won't let you out the contract.
Sent from my HTC One using xda premium
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Att can't "tax" you. You mean it's a new service charge.
Sent from my HTC One using xda premium
shook187 said:
From what I gather this is not consider a rate change to your plan. It is an added tax which will not be considered a rate change so there for they won't let you out the contract.
Sent from my HTC One using xda premium
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its not a tax it's a FEE and YES you can get out of your contract this is EXACTLY how i got out of my contact with sprint 5 line's no ETF canceled since they was being sneaky and added a few extra fee's like this
CheesyNutz said:
its not a tax it's a FEE and YES you can get out of your contract this is EXACTLY how i got out of my contact with sprint 5 line's no ETF canceled since they was being sneaky and added a few extra fee's like this
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Same. I got out of my Sprint contact over what would have amounted to like $1.50 extra per year
Sent from my HTC One using Tapatalk 2
estxxas said:
Same. I got out of my Sprint contact over what would have amounted to like $1.50 extra per year
Sent from my HTC One using Tapatalk 2
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Same here...
This Messages Was Shot From A Galaxy S4!
Just spoke with ATT rep. When I asked to release me from the contract because of the fee increase, she responded with the following - since fee is not a service change, she cannot waive the ETF.
dk152 said:
Just spoke with ATT rep. When I asked to release me from the contract because of the fee increase, she responded with the following - since fee is not a service change, she cannot waive the ETF.
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Who said you needed a service change to void the contract? You signed a contract for x price. they've changed that price, which according to the others here, is enough to walk away.
And as far as ATT Reps are concerned, you can call 10 times and get 10 different answers.
@CheesyNutz What is the exact name of the additional fee? Is it the Mobility Administrative fee in the op, is that how it shows on the bill?
I just had a chat sessiom with them and they kept saying other carriers have a similar fee.
My response was that I was a sprint customer when they added this fee abd they allowed customer's to terminate they're contract and have their etf waived.
Then they kept saying att is a difference carrier
This Messages Was Shot From A Galaxy S4!
dk152 said:
Just spoke with ATT rep. When I asked to release me from the contract because of the fee increase, she responded with the following - since fee is not a service change, she cannot waive the ETF.
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Do the same thing in store, it's easy to tell someone no on the phone.. Totally different in person when you walk in holding a copy of the highlighted text on the contract.
Sent from my Tricked out HTC One
plmiller0905 said:
I just had a chat sessiom with them and they kept saying other carriers have a similar fee.
My response was that I was a sprint customer when they added this fee abd they allowed customer's to terminate they're contract and have their etf waived.
Then they kept saying att is a difference carrier
This Messages Was Shot From A Galaxy S4!
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I'd tell them that it doesn't matter what "other" carriers have. You dont have a contract with "other" carriers.. You didnt have the fee when i signed my contract. Then quote from the contract.
IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE, BEYOND THE LIMITS SET FORTH IN YOUR CUSTOMER SERVICE SUMMARY, OR IF WE MATERIALLY DECREASE THE GEOGRAPHICAL AREA IN WHICH YOUR AIRTIME RATE APPLIES (OTHER THAN A TEMPORARY DECREASE FOR REPAIRS OR MAINTENANCE), WE’LL DISCLOSE THE CHANGE AT LEAST ONE BILLING CYCLE IN ADVANCE (EITHER THROUGH A NOTICE WITH YOUR BILL, A TEXT MESSAGE TO YOUR DEVICE, OR OTHERWISE), AND YOU MAY TERMINATE THIS AGREEMENT WITHOUT PAYING AN EARLY TERMINATION FEE OR RETURNING OR PAYING FOR ANY PROMOTIONAL ITEMS, PROVIDED YOUR NOTICE OF TERMINATION IS DELIVERED TO US WITHIN THIRTY (30) DAYS AFTER THE FIRST BILL REFLECTING THE CHANGE.
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nugzo said:
I'd tell them that it doesn't matter what "other" carriers have. You dont have a contract with "other" carriers.. You didnt have the fee when i signed my contract. Then quote from the contract.
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Yeah..but I assume the "service" theyre talking about is like data, text messaging, minutes..etc
This Messages Was Shot From A Galaxy S4!
What the fine print says is that they can increase the service fees without notice, but this is adding a service fee. I think one could get out of your contract without ETF. I'll try calling tomorrow.
Has anyone switched to the new Framily plans? It seems like a decent value, but I'd like to hear from someone that has seen the expected bill.
The wife and I have a plan a few years old - 1500 min + unlimited mobile calling + unlimited text and data. We do have a discount on the account (for several years now), but the discount is only applied to the primary line ($110 * 20% = 22 credit) and not the Add-a-line. After taxes, fees and insurance our bill is about $170 a month.
The Framily plans information indicates $70 per line (for two phones + unlimited data). I am wondering if their accounting scheme would remain the same, so that they only apply the discount to the primary line (thus a $10 credit) rather than to both.
I rather expect that those who switch to the new plan scheme will not be able to view the new accounting changes until after Feb 10th, but I thought I would float this thread until someone with info pops up.
Or if there is a secret Sprint insider that could fill us in, that would be good too.
Also, I'm curious about the new annual upgrade scheme, but I don't think that enough information is out there.
Thanks for the feedback peeps.
Update: I saw that some are posting their Framily codes on other threads. This seems like it can only help you, especially if you are a two-person bill, like myself. There is a place on Sprint's Framily website to check the discount rate of the Framily ID.
If you are willing to share your Framily ID, I encourage you to post it below, along with the number of people currently in your group.
Update 2: I got responses from @sprintCare regarding NVP discounts and the Framily plans, confirming what AFSOC_Commando said: NVP discounts only apply to the data plan on a Framily account.
I also confirmed that only 1 NVP discount per account, and they are treating the Framily ID as the account. Therefore if my wife and I are on one bill, I get the discount, she does not. Take this into consideration when it comes to upgrade time.
So You're at $140.00 before taxes and fees? Aren't you paying 129.00 before taxes and fees now?
Dredz said:
So You're at $140.00 before taxes and fees? Aren't you paying 129.00 before taxes and fees now?
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I neglected to specify the things that would not change if I altered my plan [TEP+Repair] nor did I include the $10 per line premium data fee. I don't think it can hurt to post this image, but maybe it will help someone else to choose an optimum plan. By treating secondary [tertiary] lines as add-ons Sprint justifies not applying the corporate discount.
Before taxes I'd say I'm about $150 including insurance.
On the Framily plans I estimate that I would end up paying maybe $2 more a month
Personally, based on what I see, I don't see an advantage changing your plan unless you're forced to. I have a very similar plan except I don't opt-in for the TEP/repair cost. And not to hijack your thread, but when was the last time you actually used the TEP/repair service? You'll save about $260+ ever year, that's like a new phone in savings. And if your phone happens to break (not obvious abuse e.g. cracked screen) Sprint would replace it for $50 without insurance. (I did this with my wife's phone when her S3 was acting up). Anywho, I think it's great that you bring this up as I'm in the same situation and my upgrade is coming up next month so I might want to change plans if their is an advantage (which I can't readily see). I'll keep an eye on this thread
Sent from my EVO using Tapatalk 2
puhiniho said:
Personally, based on what I see, I don't see an advantage changing your plan unless you're forced to. I have a very similar plan except I don't opt-in for the TEP/repair cost. And not to hijack your thread, but when was the last time you actually used the TEP/repair service? You'll save about $260+ ever year, that's like a new phone in savings. And if your phone happens to break (not obvious abuse e.g. cracked screen) Sprint would replace it for $50 without insurance. (I did this with my wife's phone when her S3 was acting up). Anywho, I think it's great that you bring this up as I'm in the same situation and my upgrade is coming up next month so I might want to change plans if their is an advantage (which I can't readily see). I'll keep an eye on this thread
Sent from my EVO using Tapatalk 2
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Oh, hijack all you want. I've replaced my EVO LTE twice, the EVO 4G once, the Touch Pro was replaced with the TouchPro2 - which was cool at the time - and that was shortly after I enrolled in TEP. My wife has replaced her EVO LTE once, and maybe her EVO before that. So we've gotten a value out of it, but I know that they are soaking us, it's really ridiculous.
I don't think that there is much chance of us Framily saving us much money, but I think I would like to be locked in to the annual upgrade perk before they do away with it again.
I called today about the Framily plan as I'm out of contract right now. I was under the impression that the framily plan acted just like the web-site seems to lay it out...55 for me, 50 for the next person, 45 for third....so on and so on. It sounded pretty good since, once you're enrolled, you get a group id that you can give to people and when they sign up, they join your group.
So, here's what I actually found out when I called *2 and talked to a rep...
First off, there's no contracts, so you can have people join and leave at any time. However, when someone joins, it can take up to 2 months for the billing to be adjusted to show your "multiple people group savings". So basically, if two people join in January (they should be at $50/mth) but you might not see the savings until March. When person 3 joins in March, you might not see the additional savings until May/June. If one person drops, everyone's bill will increase to account for that loss of a person on the plan.
It's an additional $20/line for unlimited data.
Only people NOT currently in Sprint can join. When I brought up that the website says there's options to allow others in Sprint to join, the rep said that there have to be certain circumstances, which after going round and round, basically mean that whoever joins your group needs to be out of contract. If they're not, they'll have to pay an additional fee (a pro-rated fee??) based on the cost of their device.
There's no phones or upgrades or discounts or anything else when you go to the framily plans. If you want a new phone, you have to pay full retail price for it or you can do a 24 monthly payment for said new phone. Also, when you want to purchase a new phone, there's a deposit that must be paid in addition to the 24 monthly payments, which include monthly tax on the full cost of the device. I asked for an example, supposing I wanted the new S5 when/if it ever comes out at a price of $500. So my monthly bill would be 55/mth service (1 person) + 20/unlim data + 25 (500 phone charge + 45 in taxes divided by 24 months) plus an UndeterminedDeposit for switching to a new phone and a 15 upgrade fee. If you leave the framily plan, you owe a fully payment for rest of retail cost of phone.
Personally, it's not worth it for me. I want a new phone, and I have the two year discount to use. If I were to switch to the framily plan, I'd lose that discount, and most of the people I know that would join are in areas where sprint is piss-poor, or they're jumping ship for Tmobile. The rep I was talking to said that I could probably use my two year discount for a new phone THEN switch over to the framily plan. Trouble with that is that if after two years I'm still on it, and want to change phones, it'll be a heavy cost.
BTW - I was on the 450min+unlimited everything else plan which doesn't exist any more. So the rep moved me to the Unlimited minutes + Unlimited4LifeData for $80/mth (change to my bill was .01¢ increase). Didn't extend, didn't change contract, etc...just gave me unlimited minutes for a penny more per month.
sindawe said:
I called today about the Framily plan as I'm out of contract right now. I was under the impression that the framily plan acted just like the web-site seems to lay it out...55 for me, 50 for the next person, 45 for third....so on and so on. It sounded pretty good since, once you're enrolled, you get a group id that you can give to people and when they sign up, they join your group.
So, here's what I actually found out when I called *2 and talked to a rep...
First off, there's no contracts, so you can have people join and leave at any time. However, when someone joins, it can take up to 2 months for the billing to be adjusted to show your "multiple people group savings". So basically, if two people join in January (they should be at $50/mth) but you might not see the savings until March. When person 3 joins in March, you might not see the additional savings until May/June. If one person drops, everyone's bill will increase to account for that loss of a person on the plan.
It's an additional $20/line for unlimited data.
Only people NOT currently in Sprint can join. When I brought up that the website says there's options to allow others in Sprint to join, the rep said that there have to be certain circumstances, which after going round and round, basically mean that whoever joins your group needs to be out of contract. If they're not, they'll have to pay an additional fee (a pro-rated fee??) based on the cost of their device.
There's no phones or upgrades or discounts or anything else when you go to the framily plans. If you want a new phone, you have to pay full retail price for it or you can do a 24 monthly payment for said new phone. Also, when you want to purchase a new phone, there's a deposit that must be paid in addition to the 24 monthly payments, which include monthly tax on the full cost of the device. I asked for an example, supposing I wanted the new S5 when/if it ever comes out at a price of $500. So my monthly bill would be 55/mth service (1 person) + 20/unlim data + 25 (500 phone charge + 45 in taxes divided by 24 months) plus an UndeterminedDeposit for switching to a new phone and a 15 upgrade fee. If you leave the framily plan, you owe a fully payment for rest of retail cost of phone.
Personally, it's not worth it for me. I want a new phone, and I have the two year discount to use. If I were to switch to the framily plan, I'd lose that discount, and most of the people I know that would join are in areas where sprint is piss-poor, or they're jumping ship for Tmobile. The rep I was talking to said that I could probably use my two year discount for a new phone THEN switch over to the framily plan. Trouble with that is that if after two years I'm still on it, and want to change phones, it'll be a heavy cost.
BTW - I was on the 450min+unlimited everything else plan which doesn't exist any more. So the rep moved me to the Unlimited minutes + Unlimited4LifeData for $80/mth (change to my bill was .01¢ increase). Didn't extend, didn't change contract, etc...just gave me unlimited minutes for a penny more per month.
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Careful with this part. If I read it right, if you do that (get a new phone using your upgrade, which would put you into a 2yr contract), and THEN switch, I think they will charge you an additional 15/mo since you are on contract, for a max of 12 months, additional 180$ (15$ *12mo)
sindawe said:
I called today about the Framily plan as I'm out of contract right now. I was under the impression that the framily plan acted just like the web-site seems to lay it out...55 for me, 50 for the next person, 45 for third....so on and so on. It sounded pretty good since, once you're enrolled, you get a group id that you can give to people and when they sign up, they join your group.
So, here's what I actually found out when I called *2 and talked to a rep...
First off, there's no contracts, so you can have people join and leave at any time. However, when someone joins, it can take up to 2 months for the billing to be adjusted to show your "multiple people group savings". So basically, if two people join in January (they should be at $50/mth) but you might not see the savings until March. When person 3 joins in March, you might not see the additional savings until May/June. If one person drops, everyone's bill will increase to account for that loss of a person on the plan.
It's an additional $20/line for unlimited data.
Only people NOT currently in Sprint can join. When I brought up that the website says there's options to allow others in Sprint to join, the rep said that there have to be certain circumstances, which after going round and round, basically mean that whoever joins your group needs to be out of contract. If they're not, they'll have to pay an additional fee (a pro-rated fee??) based on the cost of their device.
There's no phones or upgrades or discounts or anything else when you go to the framily plans. If you want a new phone, you have to pay full retail price for it or you can do a 24 monthly payment for said new phone. Also, when you want to purchase a new phone, there's a deposit that must be paid in addition to the 24 monthly payments, which include monthly tax on the full cost of the device. I asked for an example, supposing I wanted the new S5 when/if it ever comes out at a price of $500. So my monthly bill would be 55/mth service (1 person) + 20/unlim data + 25 (500 phone charge + 45 in taxes divided by 24 months) plus an UndeterminedDeposit for switching to a new phone and a 15 upgrade fee. If you leave the framily plan, you owe a fully payment for rest of retail cost of phone.
Personally, it's not worth it for me. I want a new phone, and I have the two year discount to use. If I were to switch to the framily plan, I'd lose that discount, and most of the people I know that would join are in areas where sprint is piss-poor, or they're jumping ship for Tmobile. The rep I was talking to said that I could probably use my two year discount for a new phone THEN switch over to the framily plan. Trouble with that is that if after two years I'm still on it, and want to change phones, it'll be a heavy cost.
BTW - I was on the 450min+unlimited everything else plan which doesn't exist any more. So the rep moved me to the Unlimited minutes + Unlimited4LifeData for $80/mth (change to my bill was .01¢ increase). Didn't extend, didn't change contract, etc...just gave me unlimited minutes for a penny more per month.
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Based on what you describe it seems like I'd better stay in the boat that I'm comfortable in. I didn't realize that they would no longer subsidize the cost of the phone. If the new HTC One 2014 is $650, and my wife and I both got one, then we would end up paying an additional $27/month each on top of the Framily plan. That sounds an awful lot like a $225/month arrangement, and that sucks.
Yeah so I'll keep my existing plan probably.
Thanks for the input.
I actually just went through this yesterday I upgraded to the note 3 through easy pay and was switched to the framily plan the advantage of the framily plan is dependent on how many people you have on a line it goes down 5 dollar increments every person you add starting at 55 dollars plus 10 for 3 gig of data or 20 for unlimited the lowest you can pay is 20 dollars per line plus data if you have 5 people which is a GREAT deal BUT if your like me with only 1-2 people then there is not point in changing and if you have a discount it's is now applied to the data plan rather than the whole plan so you get less taken off HOWEVER this is such a new plan there is MASS confusion among sprint everyone will tell you something different I actually upgraded with easy pay switched to framily in the store and then called customer service and switched back to my everything data 450 that I was grandfathered into since 2009 some will say you can switch it and some will say you can't depends who you talk to*
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Yeah. I agree that there's a lot of confusion about it. It does seem like it is only really worth it if you either don't want to upgrade phones with a discount OR you have a lot of ppl to join right off.
Sent from my EVO using Tapatalk
sindawe said:
Yeah. I agree that there's a lot of confusion about it. It does seem like it is only really worth it if you either don't want to upgrade phones with a discount OR you have a lot of ppl to join right off.
Sent from my EVO using Tapatalk
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I converted my current contract to a FRAMILY and went from $151 a month after taxes to $130 since I have 2 lines and only kept mine on unlimited data. Wife uses under 500MB a month.
I then posted my Framily code and last 4 of my number on Fatwallet, Slickdeals and Framilycodes.com and had 10 people under my account within 12 hours and now have a bill of $70 per month plus taxes.
You can locate Framily codes on Ebay and craigslist as well for free.
I am expecting most people to stay for at least 2 years due to the fact that most people will finance their new equipment for 2 years and must pay it off immediately if they cancel service. Sort of an ETF if you will. I expect more service to go this route. All your MNVO's and T-Mobile use this model of paying for your own equipment non subsidized like the rest of the globe.
If you must swap phones regularly then you could swap every 6 months if you desire and recover some of your phone value on Swappa and buy your next device. The math does come out cheaper for many people.
I got this response from @sprintCare on twitter:
If you currently receive an NVP discount of any kind, if you convert to Framily that discount only applies to data.
Previously, on one NVP discount could be applied to a shared account. Since they are now discounting only the data of the user that gets the discount I have asked if each Framily user could apply an NVP discount. When they respond I will update this thread.
Another update from @sprintCare
SPRINT FRAMILY ID F00193227hd friends and family id code save $ - $45 (ANYWHERE)
go to the sprint website
sprint.com/framily and click on framily, enter my ALL LOWER CASE
F00193227hd or call sprint for more details 1-888-211-4727
Everyone has a seperate account and get their own bill, only thing we share and enjoy is the discount.
here is my Framily ID if anyone is looking to join. We have few more spots left so just call in and give them this id. You don't need any other info just the framily id. By Friday I will have 5 lines on this plan. ALL LOWER CASE
F00193227hd
The pricing tiers are as follows
1 People in my group $55 Per month per phone
2 People in my group $50 Per month per phone
3 People in my group $45 Per month per phone
4 People in my group $40 Per month per phone
5 People in my group $35 Per month per phone
6 People in my group $30 Per month per phone
7-10 or more People in your group $25 Per month per phone
F00193227hd
you can also reach me via Google hangouts windst.88
Sprint Customer for 4+ years
Framily ID# L00291411xv
My number : 925-354-4555
Name: Frank
Will be trying to save 4 spots for my co workers family. Currently just me and my wife on the Framily plan. Get your spot now.
Hey! My sprint framily code is L00099258oy Use this code to reduce your monthly bill!! There are 8 spots opened
Framily
I tried yesterday and only had the Framily ID. This was via chat and they wanted the primarys phone number to attempt and give me a quote. Please contact me if you would like an extra draw on your framily and I will try again.
My framily ID is n00678551Wc. I have 2 lines now, and my in-laws are supposed to go next week. Also, I am posting in other forums, hopefully we can save some money and be down to 25/month within a few days!
4 lines, need at least 3 more for $25 month
4 lines, need at least 3 more for $25 month
Framily plan id E00767761Gk (those are zeros and lower case k) Last 4 numbers of phone number is 7088. Have four lines on it, just signed up today. 6 lines left, let me know if you sign up so I can update it here. Thanks!
Sprint plan ID
I currently have 6 spots open on my Framily Plan
plan ID# I00765014kQ
the first letter is a capital "I" last 2 are lower case k and capital Q. The rest are numbers.