MoPho will not connect to network - Motorola Photon 4G

My kid was playing with my phone and got into one of the sub menus (*#*#4636#*#*). While in there he selected phone info>menu>select radio band. It shows "Set GSM/UMTS band with a choice of USA band (only choice). After that it went into GSM mode. I tried to make a call and got the GSM network message. I couldn"t figure how to get out of it, so I called sprint. They had me pull the battery while they did something on their end. After they had me turn it back on, but it won't provision and connect to the network. I got the msl out of them and manually entered the MIN and MDN, but I still have no signal and can't activate it. How do I fix it? No signal, can't activate, can't update profile, can't do anything. Can anyone help??????

Im by NO means an expert with this but heres a quick few things I would personally do if I were in that situation. Id go into that 4636 dialer menu then phone info then scroll to bottom and you should see "set preferred network type" it *should* be set to "CDMA auto(PRL)" assuming your using Sprint. If yours already shows that then I would try going to the Sprint Zone Activation app thing found in app drawer and activating through there, heard it works wonders sometimes so id try that too. Are you able to access the menus and everything or are you stuck in a "contacting network" or whatever it says? IF your stuck and cant get to home screen boot up into "Boot Android No BP" then once you've boot put it into airplane mode, and reboot and you should be able to bypass the contacting network mode due to the fact that on the next boot youll still be in airplane mode. Take it out of airplane mode once youve reached home screen and try the things i said, and anything you think may work/anyone else posts. Good luck and keep us posted so if anyone else has the same issue they can get it resolved easier!

It's in gsm/cdma auto(prl). Tried pretty much everything I can think of except hard reset and sbf.

Well, it's bricked right now, guess I'll sbf and take it to the store.

I personally had a similar situation where i couldnt get it to activate, ended up coughing up the $35 for a new photon from sprint(out of warranty). But found like a week later someone had same issue and resolved by just using the sprint zone activation app. Hopefully a SBF will do the trick for you, id try running through those few things again before taking it to Sprint though as they are simple and might save you a trip to the store.

Well it's working again. This issue required an SBF to fix it. It kinda sucks that you can't get off GSM and back on CDMA any other way. Looks like there is an issue in the MoPho's software that Moto/Sprint didn't think about.
On my WinXP system I just couldn't get RSD to work without a hassle, so I gave up on it. Now I have a Win7 machine and RSD setup and ran like a pro!! SBF via RSD was a snap!!!

Related

HSDPA gets stuck

Having intermittent problems with my mobile internet and was wondering if it was the phone, other users or just plain crap signal.
Have anything between 2 to 5 bars here, hsdpa symbol on constantly but for some reason it occasionally gets stuck on the upload arrow and then the data connection freezes and wont come back on til I toggle mobile network or airplane mode.
Phone is running modaco 2.2c and latest radio on T-Mobile UK.
Hi. Been lurking around since I got my Hero, and thought it was about time I signed up to this excellent forum.
I was having exactly the same problem. Didn't know whether it was a problem with the Hero or the network/signal. I noticed that the APN settings on my Hero were different to the t-mobile site. I read around a bit and tried a few combinations of settings and eventually got it sussed.
Go to t-mobile.co.uk
Hover over "Help & Support" at the top and click "Phone Support". Click "Make the most of your mobile" and choose the G2.
Click on "Set up the phone for internet surfing" and enter the details shown there exactly in a new APN on your Hero.
The only change to those details is the password should be "pass".
This is the only APN setting i have tried that doesn't give me the original problem. Now I can browse without the 3g signal getting "stuck"
I'm using an unlocked Hero - completely stock btw.
Hope this helps. Let me know how you get on.
I've been having this very problem. That's good information, I'll give it a try.
Seems to work well. Here's the link.
thanks for pointing me there.
k i altered my settings, will test it thru day see if it improves.
Ooh, seems to be working so far. Seems I owe you a beer. Lol.
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
TheBrit said:
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
Click to expand...
Click to collapse
Did you change the password to "pass" ? That is the most important bit.
Changed the password lets see what happens.
quark_star said:
Did you change the password to "pass" ? That is the most important bit.
Click to expand...
Click to collapse
No. That's not the password given on the T-Mobile site.

[Q] Signal/Service drops at random- Restart required

I recently purchased an HTC Evo V 4G on Virgin Mobile. Otherwise known as the HTC Evo 3D (it even says Sprint on the case.)
I'm having this problem where seemingly at random I will attempt to make a call or a text and it won't go through. My signal bar will suddenly drop to 0 and when it comes back I am unable to do anything. No data, calls, or texts will go through. I am then forced to restart my phone (with Fastboot off otherwise I need to take out the battery) to get it working again. It's hard to notice when this happens unless I notice I'm not getting any texts back. At that point I call my voicemail to see if it works.
Was this a problem people had with the phone on Sprint? Is this new to VM and caused by that? I'm not a new VM customer either. I never have problems like this. I don't know if there's conflicting apps causing weird behavior, it's something on VMs causing the behavior, if this is a known issue, etc.
Any help or guidance I can get will be much appreciated.
More info:
When SMS messages won't go through it displays:
"SMS Error
Radio Interface Resource Shortage"
Details:
"SMS Error
Cause Code: 64
Error Class: 2"
DustbinK said:
I recently purchased an HTC Evo V 4G on Virgin Mobile. Otherwise known as the HTC Evo 3D (it even says Sprint on the case.)
I'm having this problem where seemingly at random I will attempt to make a call or a text and it won't go through. My signal bar will suddenly drop to 0 and when it comes back I am unable to do anything. No data, calls, or texts will go through. I am then forced to restart my phone (with Fastboot off otherwise I need to take out the battery) to get it working again. It's hard to notice when this happens unless I notice I'm not getting any texts back. At that point I call my voicemail to see if it works.
Was this a problem people had with the phone on Sprint? Is this new to VM and caused by that? I'm not a new VM customer either. I never have problems like this. I don't know if there's conflicting apps causing weird behavior, it's something on VMs causing the behavior, if this is a known issue, etc.
Any help or guidance I can get will be much appreciated.
More info:
When SMS messages won't go through it displays:
"SMS Error
Radio Interface Resource Shortage"
Details:
"SMS Error
Cause Code: 64
Error Class: 2"
Click to expand...
Click to collapse
I'm not sure about the error but I have had weird things like that (not same) happen to me since flashing the vm firmware from the leak and using an ics rom. Going to airplane mode and back usually helps me, might save the trouble of restarting.
Sent from my PG86100 using XDA
Same thing happening here!!!! I flashed the vm firmware so I'm guessing it's that
I've tried airplane mode to no avail.
I'm on Virgin Mobile... I wonder if it matters that I have a Sprint labeled phone? I assume that VM users are getting old stock of the EVO 3D and they didn't want to bother re-branding until they ran out. Which means that I'm in nearly the same situation: I have the EVO 3D flashed with the VM ROM. Maybe that's causing issues?
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
majid25 said:
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
Click to expand...
Click to collapse
What exactly does this change do?
Sent from my HTC Evo V 4G
Welcome to Sprint....
koopakid08 said:
What exactly does this change do?
Sent from my HTC Evo V 4G
Click to expand...
Click to collapse
I don't know the technicalities but I just know that it fixed for me and in the past have seen people recommended that.. it all comes down to just messing with it yourself you know, it's not dangerous to change if anything goes wrong just revert back
the same thing happened to me, and i flashed back to the sprint firmware using the firmware recovery thread, and that seemed to fix things, however i don't know what flashing sprint firmware is going to do
majid25 said:
Try one thing, I believe I fixed my problem for now at least. Dial *#*#4636#*#* , go to phone information, scroll all the way down and the preferred network mode should be set to "WCDMA". Change it to "CDMA auto (PRL)" then restart your phone. If you are already on the one I'm telling you to change to then I got no idea. I was getting the exact same error codes as you and that random service drop, haven't had it since I made this change. Let me know how it goes
Click to expand...
Click to collapse
Thanks for the tip.... but that's what it's set on. Think it would do anything to change to WCDMA, restart, and then go back to CDMA Auto (PRL) ?
DustbinK said:
Thanks for the tip.... but that's what it's set on. Think it would do anything to change to WCDMA, restart, and then go back to CDMA Auto (PRL) ?
Click to expand...
Click to collapse
Nope, when you reboot it will automatically reset back to cdma"auto prl" Have you tried a data reset?
#Root-Hack_Mod*Always\
laie1472 said:
Nope, when you reboot it will automatically reset back to cdma"auto prl" Have you tried a data reset?
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
A data reset? Could you please provide some information or a link?
DustbinK said:
A data reset? Could you please provide some information or a link?
Click to expand...
Click to collapse
##3282# from dialer
go to edit mode and enter msl(use msl reader from market if ur rooted, if ur not rooted u will have to ask sprint for it)
hit menu at top right corner of edit screen "reset"
This will re-provision ur data profile with Virgin Mobile and clear out any hodgepodge. But if u bought the phone from VM and its doing that I doubt a data profile restore will fix the problem. I had the Sprint 3d and flashed the VM ICS leak and it caused the same problem for me and most of the other Sprint users that flashed it. I think it has something to do with how ICS interacts with the carrier network (radio interface daemon) hence the "radio interface resource shortage" error. Once once the developers realized the VM firmware was not need to flash ICS, it worked flawlessly with Sprint firmware.
DustbinK said:
A data reset? Could you please provide some information or a link?
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showthread.php?t=1153371
#Root-Hack_Mod*Always\
I knew the first thing I should have done is root this phone... especially since I'm coming from an Optimus V that was rooted 90% of the time I had it if not more.
Thanks for the help. I really appreciate it!
I tried getting my MSL and was unsuccessful. Is this something phone specific or account specific? I found my MSL from my last phone since that's rooted.
I don't know if it's caused by ICS, my Windows setup, or what but attempting to finding my MSL was a hassle this time around. I can get pretty far into the steps but since the guide isn't written for my phone there seems to be something I'm doing wrong. I read through hundreds of comments and tried everything I could, too.
DustbinK said:
I tried getting my MSL and was unsuccessful. Is this something phone specific or account specific? I found my MSL from my last phone since that's rooted.
I don't know if it's caused by ICS, my Windows setup, or what but attempting to finding my MSL was a hassle this time around. I can get pretty far into the steps but since the guide isn't written for my phone there seems to be something I'm doing wrong. I read through hundreds of comments and tried everything I could, too.
Click to expand...
Click to collapse
If u asked them for it and they wouldn't give it to you just tell them you are having problems getting your phone to access data and send texts with the network and can they walk you through how to reprovision it. They should tell you to dial ##3282# and enter a code. That 6 digit code they read out to you is your MSL. Write it down.
You can try this as well
http://forum.xda-developers.com/showthread.php?t=697487
#Root-Hack_Mod*Always\
Also here's one that works without root.
http://forum.xda-developers.com/showthread.php?t=689470
#Root-Hack_Mod*Always\
Nothing seems to be working unfortunately. I've tried every method, read every comment, and tried anything I could. Thanks for all of your help. I realize that not many other people have this phone on VM but thanks for pointing me in the right direction. I will likely end up rooting when I have the time.

[Q] No CDMA, Can't make or receive calls

Yesterday I noticed that my phone is no longer able to send or receive phone calls.
It's got a good 4G signal and data works, but the "CDMA (3g) Signal Info" in the Advanced Signal Status application is 0%.
I don't know if that zero CDMA signal is normal if you're on 4G, so maybe this is a red herring.
I'm considering trying to ODIN the MK2 Modem onto it. Any other ideas?
You're probably on LTE only mode use an app like phone info to change the radio bands back to lte/CDMA (prl) auto mode.
Sent from my iPad using Tapatalk HD
Flashing the MK2 modem leaves me at state "No Service". This is not an improvement.
It's now asking me to switch to Global mode.
I tried using "Phone Info",
Network Type is 13 (LTE).
Phone Type is 2 (CDMA).
SIM State is 5 (Ready),
OK, any other ideas?
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
joshm.1219 said:
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
Click to expand...
Click to collapse
Yup, it's a strange one.
Network mode is LTE/CDMA.
More data - I just plugged in my UK SIM. It came up, asked me to switch to Global mode, and now shows coverage as AT&T UK, which is what it has done in the past. GSM is apparently working OK. Network is AT&T HSPA, Roaming mode.
Power off, re-insert the Verizon SIM. Service says "Emergency Calls Only" due to Global mode.
Switching to LTE/CDMA gives me an "Attention" box saying "Searching for LTE/CDMA" with OK and Cancel buttons.
Pressed "OK" and now, instead of "No Service" it says "Verizon Wireless".However, still no phone calls in or out.
I just decided to use Safestrap to install Hyperdrive, figuring that if it was something corrupt in the base ROM it'd be obvious.
Unfortunately, no luck - it has the same "No Service" problem, and still can't make or receive calls.
I think I've got broken hardware.
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
If I'd have seen this a few hours ago, could have saved you some aggravation. I've seen on here before where a factory reset was the only thing that seemed to fix this weird issue. Glad you got it fixed. If I remember correctly that user was messing with their apn settings.
Sent from my SCH-I545 using XDA Premium 4 mobile app
I don't mean to hijack the thread, but I had a similar (but not the same) situation yesterday, and hope that I can contribute help to anyone in the future using the search function.
I had fully-functional 4G and 3G but could not make/receive calls. I could even text. The phone showed 3 bars of signal, but when I called a number, it went to the circle with the line through it. The message said something like, "Out of network range". (I was right in the heart of my home city).
I rebooted and it said, "invalid PUK"
Anyway, I ended up taking the SIM card out and reinserting it, and the problem was fixed.
I am using the rooted/deodexed international debloated stock 4.3 rom. I wonder if my next step would be to unlock the SIM.
Anyway, I hope this helps someone....and glad to hear that you got your problem fixed!
Steve
probs
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
Did you use Odin?
http://forum.xda-developers.com/showthread.php?t=2578209
That should definitely work.
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
I booted into stock recovery and used that to perform a factory reset.
Forgot about the reset after Odin, thanks-
Unfricken believable this worked, Thank you! I suddenly had the same problem with my S4 from Verizon on MK2 I tried to make calls but I could not get a Dial Tone and it would drop the call all at the same time go to no service mode. It was actually rooted but on stock rom, worked fine for 3 months and all of a sudden I kept dropping signals, rebooting, etc didn't help. I even used Safestrap 3.71 to do a recovery of stock rom to day one stock rom. (When I first got the phone and rooted) AND I did a factory state reset in Safestrap and that did not even fix the problem. I was going to try Odin reset, but I tried the Factory reset using the phone's options by going into "Settings"-->"Accounts"-->"Backup and Reset" and I unchecked data backup and automatic restore as I already had backed up my contacts, etc. using Samsung Kies 3. I just clicked "Factory data reset" and confirmed the options when prompted and after reboot, BAM! everything is working like day one!
My only culprit maybe is that this may have occurred when I tried to do a unlock via Service Mode menu and it screwed up with the Global settings or so and from there it kept asking me if I wanted to switch to global mode. Which it still worked fine for 2 weeks after the service menu mode. What I thought my phone was unlocked, I'm still not sure if the service menu mode method unlocked my phone or not but Factory reset via phone's options works wonders! I was just about to head over to Verizon to help fix my issue.

[Q] Random Service Disappearance

So, over the past couple of weeks, my phone just randomly loses the ability to use data. I use that term because, 4G is still on the phone, i'm not getting a no service signal, I just can't do anything that would use data. I'll be at work, using the Wi-Fi, then i'll leave and all of the sudden, nothing. It's like my phone just loses signal, but doesn't tell me it is. The little arrows under the 4G symbol don't do blink, nothing happens. I end up having to restart my phone. I haven't done anything different for this to happen. No updates, i'm not in abnormal areas when it happens(even if I was, it comes back after restart), nothing. Anyone have any insight on this?
I've had the same issue for about a month now. I am rooted and used this method
http://forum.xda-developers.com/gal...-to-update-to-i545oc1-5-0-1-keeproot-t3096558
if i reboot i get my signal back, or sometimes if i toggle airplane mode on/off it will come back. haven't been able to find any fixes on it yet though...
I have the same issue, I've found toggling airplane mode works 90% of the time.
Sent from my SCH-I545 using XDA Free mobile app
If u go to > Settings>Wi-Fi and tap the hardware menu button (bottom left most button), tap advanced...see if Smart Network Switch is "checked". If so, try toggling.
This is the worst bug yet!
I hope someone finds a fix to this soon. I am running 5.0.1 on a Verizon S4. All the techs at the Verizon store could tell me is that I need to upgrade to a new phone. After telling them I didn't want a new phone right now they gave me a new SIM card but that hasn't helped either. When I go into an area where I don't get service it seems like my phone just stops searching (perhaps to save battery?) Then it never seems to wake up and find service again even after I go back to a known 4G location. The toggle airplane mode on and off thing rarely ever works, so I don't think the radio is just "sleeping" to save battery. A complete restart is the only thing that helps.
beebuzz said:
I hope someone finds a fix to this soon. I am running 5.0.1 on a Verizon S4. All the techs at the Verizon store could tell me is that I need to upgrade to a new phone. After telling them I didn't want a new phone right now they gave me a new SIM card but that hasn't helped either. When I go into an area where I don't get service it seems like my phone just stops searching (perhaps to save battery?) Then it never seems to wake up and find service again even after I go back to a known 4G location. The toggle airplane mode on and off thing rarely ever works, so I don't think the radio is just "sleeping" to save battery. A complete restart is the only thing that helps.
Click to expand...
Click to collapse
I have this same issue (stanglite 5.01 ROM) and have tried a number of things to resolve it. I can post those steps if it is helpful to the discussion. In short, I've tried several modems and resets.
I should specify that mine is not identical to the OP as mine specifically shows that I have no signal. and it doesn't seem to be trying to find signal.
ATGkompressor said:
If u go to > Settings>Wi-Fi and tap the hardware menu button (bottom left most button), tap advanced...see if Smart Network Switch is "checked". If so, try toggling.
Click to expand...
Click to collapse
Mine was unchecked, I have checked it now and am giving it a shot and will definitely respond back if it helps. Thank you for the insight.
---------- Post added at 01:42 PM ---------- Previous post was at 12:44 PM ----------
I'm also trying the following solution from VZW forums:
Service issues since Lollipop
This question has been Answered. The_Disturbed1
Copper
The_Disturbed1 Apr 20, 2015 12:52 PM
Not sure if it's just me or not, but ever since the update, my antenna seems weaker. I've never gotten much service at my house, but typically, I could go near a window, or outside and get service. Now, once it goes so long without service, the only way to get it back is to restart my phone. I've tested this even going into areas where I know there's good service. I've tried toggling airplane mode on and off, and even that doesn't get it to hook back up. It's incredibly annoying having a phone I pay this much for, and yet, can't use it without restarting every time I want to make a call or text.
djorggaCorrect Answer
by djorgga on May 6, 2015 9:25 AM
One of the responses from this or another thread on this subject mentions to try changing "Preferred Network Mode" to LTE/CDMA. I did this and then rebooted (didn't work until after the reboot). It seems to have corrected my issue (I did also uninstall some apps I don't rely on but otherwise no other changes). Note that after another reboot the mode seems to have switched back to Global, but the issue has not returned.
Change "Preferred Network Mode" from Settings > More networks > Mobile Networks > Network mode.
Click to expand...
Click to collapse
There are tons of hits on this issue but no solutions...
It would be nice to find the actual problem instead of throwing a bunch of things at it to see what sticks.

Question Mobile data not working in Canada (Rogers)

I tried to changed APN manually to rogers but still data does not work, only call and text works. Is there a solution to this? I believe i got Pro 2 (cn with global rom installed)
I had the same issue, below is the APN setting on Rogers website, I've found that if you make the following changes, it will connect to 4G data (until you restart your device)​APN Type: replace "internet + mms" with "*"
MVNO: ROGERS
MVNO type: SPN
This will get you connected.
However, I ran into another problem after configuring the network this way. After restarting the device, the phone can no longer detect the SIM card, and has an error message prompting restart).
This is my problem after restarting:
Comparing with other phones, the auto detected APN Type is typically "default", but entering default will cause the connection issue right away. The "*" will allow you to run until device reboot.
I too would like help on how to resolve this. Seems more software than hardware problem since it only fails after boot.
Mobile APN Settings​
Parameter NameParameter ValueAPNltemobile.apnMMSC
http://mms.gprs.rogers.com
MMS Proxymmsproxy.rogers.comMMS Port80APN Typeinternet + mmsAPN ProtocolIPv4/IPv6APN Roaming ProtocolIPv4/IPv6All other settingsBlank/default value
@GSKC
I just tried your method looks like it works and as you said it doesn't work after reboot. However when I did "Network setting reset," I was able to connect to 4g again (but resets wifi passwords too). Hopefully there's a solution...
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
GKSC said:
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
Click to expand...
Click to collapse
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
vtec303 said:
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
GKSC said:
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
Click to expand...
Click to collapse
I didn't mess about with apn, as I said in my earlier post I had no problems using data its always connected but I had problems with making and receiving calls, cheers
There's currently two ROM available on Rescue and Smart Assistant:
L70081_ROW_SECURE_USER_Q00017.0_R_ROW_12.5.188_ST_210819_qpst
L70081_EE_SECURE_USER_Q00017.0_R_ROW_12.5.137_ST_210710_sec_qpst
What's the difference between ROW and EE rom?
Which would work best in Canada and US?
is ROW only updated in Asia and Pacific?
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
tinman4209333 said:
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
Click to expand...
Click to collapse
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
superrama said:
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
Click to expand...
Click to collapse
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
tinman4209333 said:
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
Click to expand...
Click to collapse
How do you root the phone?
GKSC said:
How do you root the phone?
Click to expand...
Click to collapse
Tutorial: How to Update, Unlock bootloader and Root your CN with Global Rom phone
I received my phone today from Aliexpress and was able to update, unlock bootloader and root my phone so I want to share the steps. Follow them at your own risk, I take no responsibility for any issues or bricking. You should always backup your...
forum.xda-developers.com

Categories

Resources