My prime works well on everything but this dead spot on the screen o.o its new and I just found it via a drawing app its the spot where nothing would draw
I attached the pic (screen shot)
Sent from my Transformer Prime TF201 using Tapatalk
download multitouch app from the market, see where the dead zone is....I suspect that it was exactly the same place as my old one..which was right where the WiFi radio/antenna was (based on Anatech's teardown)
I searched and searched for an answer to my issue...some said to run a re calibration..but that didn't work for me.
ICS updated didn't help either. Ultimately i returned mine for another..and this one has no deadzones...no skips..nothing. BUT i traded for a white dead pixel and a bit more light bleed then my first one. I can live with that.
If you want to see an example of my deadzone...go to youtube and search for monkeyboywa. I posted several.
My summary? Return it for another one.
Thank you. I may just return to amazon and wait for the 700 or padphone if it works with att without having to lose my unlimited data. This device has problems even though the deadzone and GPS are my only ones I paid close $ 700 for this and the dock ( which I'm prob going to cancel the order for)
Sent from my Transformer Prime TF201 using Tapatalk
Update : I put it on its back and tapped a bit hard with my finger and it worked.......... even after when I soft touched it worked.
Sent from my Transformer Prime TF201 using Tapatalk
I should mention that the screen dead zoned again. It seems to be an on off occurance. In different spots
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Considering Asus's defect rate with the TF201, I find my self not surprised by your post.
You have a very good point. I am getting my money back and really researching. I'm thinking padfone if ATT doesn't botch it
Sent from my MB860 using Tapatalk
Mine did this at least twice. Seemed to be related to screen autorotate. Haven't pinpointed it exactly yet but it always happened after the screen rotated (maybe I had my thumb on it while it was rotating?).
Anyway turning the tab upside down, causing another rotate, fixed it for me.
Freaked me out for a second. Loaded the same notes app and found that I don't have any dead zones... Sorry to hear about your problem.
That could be it. I have my rma just sitting in my email I have until march to send it back. So im looking at the padfone also as a next device or ill get the new one that comes out. Asus rushed to much on this tablet.
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i've had this happen as well. I didn't think it could be software related, but a reboot fixed it.
Its the strangest thing. But depending on what my options are by march 1 St ill make my choice
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I got the same thing 3 times now...it was gone after i did cold boot and reconnecting the charger, but now it's acting up again...my dead area is the line straight down below the letter U on ASUS logo...help!
Sent from my Transformer Prime TF201 using Tapatalk
martabakeju said:
I got the same thing 3 times now...it was gone after i did cold boot and reconnecting the charger, but now it's acting up again...my dead area is the line straight down below the letter U on ASUS logo...help!
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Press the sides a bit and flex it....it sound bad but works for me.
Sent from my MB860 using Tapatalk
Related
Last night Prime #2 (1st was returned b/c of GPS) just died with no warning or explanation. It refuses to turn on. I have tried the reset button with a paper clip as well as the hard reset with volume and power buttons. Nothing nada. The only response the tablet will give is a short buzz of the haptic feedback if I hold the power button long enough. That is all. When I plug in the charging cable, I get a green light on the power button.
I am taking it back to Best Buy. I am not sure if I will try Prime #3 or get a Galaxy Tab of some sort. The quality control from Asus is clearly sub par.
What reset button?
Sent from my Transformer Prime TF201 using Tapatalk
Does the screen light up in any way?
Have you opened it before?
If so, check connections.
Else best return for RMA.
The LCD on Prime seems to flaky. My first one had a band of dead scanlines.
leppie said:
Does the screen light up in any way?
Have you opened it before?
If so, check connections.
Else best return for RMA.
The LCD on Prime seems to flaky. My first one had a band of dead scanlines.
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Click to collapse
Screen does not light up in any way. I have never opened it and I do not wish to.
dilligaf said:
What reset button?
Sent from my Transformer Prime TF201 using Tapatalk
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Click to collapse
Hole by SD card you stick a paper clip into.
ok maybe some stupid questions...
what material was it laying on?
was it charging?
was it close to something else that is electronic?
slybarman said:
Screen does not light up in any way. I have never opened it and I do not wish to.
Hole by SD card you stick a paper clip into.
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Yeah, just sounds like the ribbon cable came out of its connector. This is apparently pretty common and easy to cause, have you tried hooking it up mHDMI to a television?
If you're not willing to open it and are within your return window, just exchange it or refund it. Otherwise you'll wait three weeks for the service center near you to plug the cable in...
I have not tried connecting HDMI. I will try that though for no other reason than I would like to confirm my data is wiped before I exchange it.
The ATP was kept in a leather folio case and not subject to any unusually rough handling.
+1 on buxtahuda comment. I had the same issue and it was definitely the ribbon. A slight bump and my display was out as well. Ended up RMAing it since I was out of the return window.
slybarman said:
I have not tried connecting HDMI. I will try that though for no other reason than I would like to confirm my data is wiped before I exchange it.
The ATP was kept in a leather folio case and not subject to any unusually rough handling.
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connecting HDMI cable to t.v. is best way to determine if its your display that went out. if you power up or its already on and stuff shows on the screen, then your display lost connection. if nothing shows up on t.v. then it might be something else. either try draining the battery dead then charging up again or just exchange it at best buy. newer models likely to be good. I have an early batch Prime from 12/22 n had no issues. good luck
Uhhhh...pretty sure that hole is a microphone.....well, was in your case.....
scook9 said:
Uhhhh...pretty sure that hole is a microphone.....well, was in your case.....
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Uhhh pretty sure you need to read your users manual.
slybarman said:
Uhhh pretty sure you need to read your users manual.
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Excellent! I had assumed it was a 2nd mic for noise cancellation. I like this use much more
Thanks for educating my ignorant self
scook9 said:
Excellent! I had assumed it was a 2nd mic for noise cancellation. I like this use much more
Thanks for educating my ignorant self
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I would like it very much too, had it done anything to revive my dead prime.
Unfortunately, I called my Best Buy and was told I have to go through Asus RMA because it has been 27 days since I got my Prime - outside of their 14 day window. CRAP.
Ya I remember when everything had a 30 day window....now it is 14 days, is some BS to me.....there should be laws protecting things like that
slybarman said:
I would like it very much too, had it done anything to revive my dead prime.
Unfortunately, I called my Best Buy and was told I have to go through Asus RMA because it has been 27 days since I got my Prime - outside of their 14 day window. CRAP.
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Ouch. Yeah, that's what happens with BB lol
Well, you can RMA.
But, since you are already past the return window you could navigate to Erusman's thread (I'll be updating my own later on how to reconnect the cable properly) and very carefully open your Prime without voiding warranty and fix the cable yourself.
Someone made comment about not leaving fingerprints, so be sure to not touch the spots of adhesive and to lightly dust off any signs of your 'foul' play.
Sent from my HTC Vision using xda premium
slybarman said:
Hole by SD card you stick a paper clip into.
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Click to collapse
Balls, my moms Streak 7" has the same kinda thing. I never noticed that little pin hole on my ATP....
Sent from my Transformer Prime TF201 using Tapatalk
I have the SquareTrade warranty as well. I suppose I could go that route as well.
Sent from my SPH-D700 using Tapatalk
slybarman said:
I have the SquareTrade warranty as well. I suppose I could go that route as well.
Sent from my SPH-D700 using Tapatalk
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Ah, yes, you could. I'm not too familiar with them, but I know they cover just about anything. Will probably be a lot quicker than RMA'ing to ASUS for sure.
I had thought about it, but I think if my ATP does get killed I'll let it RIP and go on and try another in the line that will fit my CG dock. That is to say so long as its far enough down the road to do so and it actually does die.
@scook9:
That's true, but a completely unresponsive screen is (almost) 100% going to be a hardware issue. Very seldom would it be s/w, and he doesn't even get the recovery displayed so it's certainly not s/w in this case.
That is good to know however, and makes sense considering they're really there for the accidental drop/submerge coverage, unless you get the basic that covers just straight h/w malfunctions.
VVVVVVVVVVVVV
On tablets and phones they do not cover software problems - FYI
Just got a warranty off them myself and read through it
That's terrible. Let us know how it goes!
I might be tripping but I always charge my prime at night and turn it off. Since getting my dock when I come home from work i flip it open and it is on already and the docks battery is already dead or dying and the tab is on maybe 80% . Whats that about? Somebody experience the same thing or give me some pointer.
Not a big issue but annoying!
Sent from my Transformer Prime TF201 using xda premium
Once in a while ill put my prime down, hit the standby and a few mins later it turns on by itself. Turns on and off like 7-8 times.
Aliens....
I just picked up my prime yesterday (2nd one, 1st one stopped taking a charge), and today randomly the top 1/4 of the screen goes dead. It does not responds to any touch at all. I can wait a couple of minutes and sometimes it comes back, or if I reboot it works fine for awhile then it goes dead again..
I have factory reset the prime and it works fine for a few minutes and then it goes dead again...
Anyone else have the same problem?
Walkamo
Had similar on a OG TF -- one of the ribbon cables inside are probably lose. This can happen to most electronic devices now're days, including my ancient laptops keyboard!
You should likely RMA, or exchange it at the store you bought it. The latter would be faster if you're still in your window for it.
Sent from my Transformer Prime TF201 using Tapatalk
as the title says .. my tablet isnt charging at all. the dock is 100% full battery and it isnt charging.. also tried connecting the tab directly to wall charger and still not charging.. anyone has the same problem?>.. if anyone has been threw this and solved the problem plz tell me.:crying:
Plug in only your tablet.... does the top left yellow light come on?
Sent from my Galaxy Nexus using xda premium
leyvatron said:
Plug in only your tablet.... does the top left yellow light come on?
Sent from my Galaxy Nexus using xda premium
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yes it does.. it lights up .. but doesnt charge.. tried turning on .. and i always get the low battery icon on startup
I have the same problem! At first it would charge when connected to the dock, now nothing
sent from my galaxy s3
misterwal10 said:
I have the same problem! At first it would charge when connected to the dock, now nothing
sent from my galaxy s3
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im going to send it back in a week if no one came up with a solution..
Check for dust on the connectors.
I had a tiny speck of dust on my dock connector that stopped it from charging, but still registered that it was connected.
nardoth said:
Check for dust on the connectors.
I had a tiny speck of dust on my dock connector that stopped it from charging, but still registered that it was connected.
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i blew in the connector and connected the charger.. will see what will happen in 10 mins.. thanks for that.. u gave me hope.
Try flipping your AC plug 180°
Scumbag Inc. said:
Try flipping your AC plug 180°
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Click to collapse
its not about the plug.. even with the dock its not charging..
im pretty sure now that its a software issue.. .i just need a little juice to reinstall another rom.. thats all i wish for.
I had a similar issue, I could only charge through the dock, not with charger directly plugged into the tablet. I RMA`d it two times but the useless service tech sent it back claiming he found nothing wrong. What fixed it for me was opening the prime and switching off the power to the motherboard for about ten seconds. There is a small flip switch inside that does this. Some say that holding in the pinhole reset button for 30 seconds will do the same, and it`s definately worth a try. Also of course I would first of all try another charger as they have been known to fry.
Like you I was convinced it was software because it happened immediately after the .21 ota update and nothing else had changed.
Best of luck!
Sent from my Transformer Prime TF201 using Tapatalk 2
fordwolden said:
I had a similar issue, I could only charge through the dock, not with charger directly plugged into the tablet. I RMA`d it two times but the useless service tech sent it back claiming he found nothing wrong. What fixed it for me was opening the prime and switching off the power to the motherboard for about ten seconds. There is a small flip switch inside that does this. Some say that holding in the pinhole reset button for 30 seconds will do the same, and it`s definately worth a try. Also of course I would first of all try another charger as they have been known to fry.
Like you I was convinced it was software because it happened immediately after the .21 ota update and nothing else had changed.
Best of luck!
Sent from my Transformer Prime TF201 using Tapatalk 2
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Click to collapse
i am now trying new charger.. then if nothing happend, ill send it back to asus. i dont want to open the prime yet.. i want to explore all possible solutions first.
thank you for your help.. appriciate it. its good to hear that you are not the only one that has the same bloody problem. this tablet made me not buy any products from them.. they couldnt manage to deliver a good product.
bashir111 said:
i am now trying new charger.. then if nothing happend, ill send it back to asus. i dont want to open the prime yet.. i want to explore all possible solutions first.
thank you for your help.. appriciate it. its good to hear that you are not the only one that has the same bloody problem. this tablet made me not buy any products from them.. they couldnt manage to deliver a good product.
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That`s one way to look at it, I for one have no problem with Asus. I think the blame should be wider spread between Asus, nVidia and Google. I don't think it's a coinsidence that the Nexus 7 was realesed when JB was ready, Tegra 3 with ICS was problematic. I have bought several Asus products both before and after the Prime and I'm very satisfied. The RMA issus are with a third party company since Asus has no service tech in Norway.
Sent from my Transformer Prime TF201 using Tapatalk 2
fordwolden said:
That`s one way to look at it, I for one have no problem with Asus. I think the blame should be wider spread between Asus, nVidia and Google. I don't think it's a coinsidence that the Nexus 7 was realesed when JB was ready, Tegra 3 with ICS was problematic. I have bought several Asus products both before and after the Prime and I'm very satisfied. The RMA issus are with a third party company since Asus has no service tech in Norway.
Sent from my Transformer Prime TF201 using Tapatalk 2
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Click to collapse
when they release a product that first has screen issues,, charging issues,,, and not with up to date hardware,,, i consider that really bad.. i am really bugged about the i/o speed and performance. the galaxy s3 is WAYYYYYY faster in their i/o ....thats why we get laggs , browser issues , etc..
bashir111 said:
as the title says .. my tablet isnt charging at all. the dock is 100% full battery and it isnt charging.. also tried connecting the tab directly to wall charger and still not charging.. anyone has the same problem?>.. if anyone has been threw this and solved the problem plz tell me.:crying:
Click to expand...
Click to collapse
It is quite possible there is something wrong with your power brick. i've had one go out
brownrt said:
It is quite possible there is something wrong with your power brick. i've had one go out
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Click to collapse
ive tried my sisters charger and it gave me the same result. its not charging at all.. but the light is on at the power button when its connected to the tab or the dock
Have you tried pressing the pinhole reset for 30 seconds? That's supposed to cut of the power to the mb, which did it for me.
Sent from my GT-I9300 using Tapatalk 2
fordwolden said:
Have you tried pressing the pinhole reset for 30 seconds? That's supposed to cut of the power to the mb, which did it for me.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
pinhole????? WHERE IS IT?
fordwolden said:
Have you tried pressing the pinhole reset for 30 seconds? That's supposed to cut of the power to the mb, which did it for me.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
the top one or the one on the side?
bashir111 said:
the top one or the one on the side?
Click to expand...
Click to collapse
The one on the side.
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I have not been able to use my Transformer Prime for a few months now (I'm in the military) and obviously the battery died. The problem is, I cant get it to turn on at all now. The power cable connectors look fine, and it always worked before this. Does anyone have any advice? My Prime is rooted and running Virtuous Rom.
I would assume something wrong with the power supply or port inside the device. I have a prime that I am parting out if you need any parts. The only thing that is unusable is the system board on mine (due to a bad flash).
Best of luck figuring it out!
Well neither the tablet nor the dock are charging. Would that indicate a bad power cord more than anything else?
Sent from my SCH-I510 using Tapatalk 2
nomad3018 said:
I have not been able to use my Transformer Prime for a few months now (I'm in the military) and obviously the battery died. The problem is, I cant get it to turn on at all now. The power cable connectors look fine, and it always worked before this. Does anyone have any advice? My Prime is rooted and running Virtuous Rom.
Click to expand...
Click to collapse
Normally I think it has to get up to I think a 5% charge before it will turn on but not sure if this is what you are describing or if you have let it stay plugged in for some time and it is not charging. That would seem like a hardware issue then.
nomad3018 said:
Well neither the tablet nor the dock are charging. Would that indicate a bad power cord more than anything else?
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Yes, I would think so! It's a known issue. If the dock charged and not the tablet that would be anothet thing. Do you get a light in either when plugged?
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Yes, I was going to ask if you saw the little red/green glow coming from teh tablet On button (VERY small hole, easier to see in dark) or the mor obvious LED next to the charging port on the dock.
I checked and nope there's no light on the tablet or keyboard. Ill swing by best buy tonight and get a new cord. Thanks for the help!
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