I recently purchased a Lumia 800 on Amazon (RM-801) but I cant get the MMS and voicemail to work. I downloaded the Network Set up App and the Diagnostic test where I can manually change the MMS setting but it tells me that the name At&t is already used. I would really appreciate it if somebody could help and walk me through it step by step in how to set up the MMS and voicemail for AT&t.
Thank you very much for your help I really appreciate it.
Toby
PS: Any news on the release date for the Nokia Lumia 800 in the MSFT stores?
You need to manually set the APN settings.
The APN "wap.cingular" without quotes should be all you need.
same problem, adding the APN works for getting data, but still no MMS,
Do we need to reset the phone once the att network has been added?
also the voicemail thing is an easy fix, just call ATT and have them re-add it for free to your account.
if we have to reset, is there any way to backup SMS texts?
Related
Hi folks.
So I've got a Lumia 800, SIM-free from phones4u. I've tried the following to get my MMS working. Note everything else on the phone works fine.
Cut my PAYG O2 sim card to micro sim, booted up phone (first boot), set APN settings etc.
Doing a complete phone reset.
Getting a replacement microsim for O2.
Doing another complete phone reset.
I've bounced between O2 and Nokia's customer support lines a few times to no avail.
Texting the O2 number (2020) to get MMS settings sent to my phone. It errors.
So I have three questions.
Has anyone else experienced this problem?
Is there a way to force it into the right MMS settings?
Is Nokia's Network Setup application on the way after the secruity flaw that got it unpublished? Any indication when it might be out?
Sorry if any of this is a stupid question. A friend suggested you guys might be able to help.
Got the same problem and I believe everybody with sim free Nokia's experiencing the same problem.
There's no way to change the MMS settings. We need to wait for Nokia to release the app.
It's a bit annoying though.
Lumia 800 on O2 Ireland here as well and MMS is not working. I was expecting this as MMS on my existing HD7 would not work either without running the Connection Setup software provided by HTC.
I'm hoping the Network Setup software will be back soon on the Marketplace(and will actually include O2 Ireland in the settings).
Although my lumia seems ok with mms on tmobile uk, my wifes Mozart wont send or recieve mms at all i have tried everything. As HTC used to have a setup app before they removed it (dunno why its needed) im sure it can be setup by software.
Hi,
Nokia released the Network Setup App again. The only flaw is, I can't seem to find the app in Marketplace. BUT: go to this thread and follow the link in the first post on your phone.
My data connection now works perfectly, but MMS still does not work
Happy to report that USA T-Mobile Lumia 800 sending MMS perfectly.. after reading this thread, I tested this and my coworker got the photo I sent just fine. Didn't even take that long to send (T-Mobile USA restricts Lumia 800 to 2G Edge)
Thanks zoidinger - this got me the app. Annoyingly I now can't seem to actually make it *do* anything. I can select between O2 UK 1, O2 UK2, and tesco mobile, but no matter what it always ends up set to "O2 UK 1" iff I change it, go out and come back in again.
I'll have a play around today when I get the chance and see if I can get anywhere.
lumpaywk said:
Although my lumia seems ok with mms on tmobile uk, my wifes Mozart wont send or recieve mms at all i have tried everything. As HTC used to have a setup app before they removed it (dunno why its needed) im sure it can be setup by software.
Click to expand...
Click to collapse
The Connection Setup app doesn't exist anymore on Marketplace or what? Because I had a Mozart before and to fix the MMS config I downloaded that app, ran it and then it worked.
BTW: I also got MMS to work on my Lumia yesterday with the Network Setup app. Here's how I did to get it to work:
1. I ran the app
2. Removed the app
3. Turned the phone off
4. Removed the sim card
5. Started the phone
6. Turned it off again
7. Reinserted the sim card
8. Turned it on again.
Now it works!
Right after playing around I got it working!
It was some combination of the following, in various different orders:
Playing with the Network Setup app
Removing the APN settings
Re-adding the APN settings
Rebooting the phone
Thanks so much for the trick to get the Network Setup app!
wicked12345 said:
The Connection Setup app doesn't exist anymore on Marketplace or what? Because I had a Mozart before and to fix the MMS config I downloaded that app, ran it and then it worked.
BTW: I also got MMS to work on my Lumia yesterday with the Network Setup app. Here's how I did to get it to work:
1. I ran the app
2. Removed the app
3. Turned the phone off
4. Removed the sim card
5. Started the phone
6. Turned it off again
7. Reinserted the sim card
8. Turned it on again.
Now it works!
Click to expand...
Click to collapse
Unfortunately, that does not seem to work for me. I tested MMS with another phone. It worked instantly. I also checked the MMS settings inside the XAP from Nokia and they seem correct. Don't know what to do else...
The problem affects only branded firmware. Solution:
1. Open Internet Explorer on your phone.
2. We go to the following address: goo.gl/l5vi2
3. Click on the link "Zune Link" in the first post at the top.
4. Install the application.
5. Remove APN manually typed in the phone settings, if any we have (Settings-> Mobile Network-> Edit APN).
6. Run the application, wait a while and we have configured the phone.
7. Close the application.
Here is updated link for Network Setup from Nokia
I had to call Nokia as the previous links in threads did not work. they gave me updated link and I ran the app, power-cycled and sent MMS with no errors on phone. Please make sure you remove any APN settings before running the app, reboot after it detects your carrier. Enjoy, I hope this helps.The forum won't let me post a URL, you can email me directly [email protected] for link and maybe someone can post it
With their recent firmware update, Nokia has updated the diagnostic Application with quite a few new features/options.
Considering the widespread unavailability of the Network Setup App for custom MMS APN, the option that interests Lumia users the most is "APN Settings".
I have tried adding and saving new MMS APN settings with this application, which results in a prompt, "successfully saved". However, the moment you close and re-open this Menu, the settings go missing, and of-course they are not operational, if tested in the messaging app.
Has anyone else played with this New Diagnostic App/Menu? I am currently in the process of trying to set my unlocked Lumia 800 for MMS on Rogers. Strangely enough, the internet over 3G is fully operational without any manual intervention.
So, 68 views and no replies? I heard quite a few people crying about their beloved "giffgaff" not being included in the "Network Setup App". Why don't you try this?
Because it doesn't help.
Rusty! said:
Because it doesn't help.
Click to expand...
Click to collapse
And that post definitely helps. If it doesn't work for you, that is a good feedback. Something useful. Rather than me doubting the process that I followed.
Thank you.
Yeah that is a lot of stuff in the diag app that doesn't seem to do anything (there is an HSPA switch that is set too off be default, and HSPA still works for example) for some reason.
I have just flashed my unlocked Lumia with 11501 from navifirm. I entered all the correct settings within APN in diagnostics. I can confirm that my cyan unlocked Lumia still cannot send MMS. The only hope now is GG settings included in Nokia network setup or else MSFT giving all wp7 owners the functionality to set up mms
Sent from my Lumia 800 using Board Express
New Network Setup App released
Hello Everyone,
The new Network Setup App has been released, and it works perfectly. MMS works like a charm.
Enjoy!
don't have to use the diag, now you can download the Network Setup from Nokia Collection in marketplace, the it will automatically set up all the network settings include MMS, it works fine for me
It only works for those who's carrier has been included by Nokia.
i have a recently unlocked lumia 710 that i am trying to use on ATT vs TMobile. the phone dials out and gets SMS, but no MMS or data. all the plans are correct, i called ATT and Nokia, but none can help with editing the network settings now that the Network Setup APP is missing from Marketplace.
I was wondering if there was some other work around? does anyone have a developer app that can edit these settings?
I am hoping there is something i can do outside of the network setup app to edit these settings.
and i know this is a lumia 900 thread, but there is no lumia 710 group/thread.
Same issue for Lumia 900 users on ST
I am also wondering about this.
I have a Lumia 900 on Straight Talk. On the Lumia 800 there was a setting in the diagnostic app (##634#) that would let one add an APN. Maybe that's available on the 710.
If there is anyone in the UK that has the Lumia 900, I would kindly ask you to try this and to see if you can add APN's on Tango, as we cannot on Mango. Therefore we prepaid users don't get MMS functionality.
boomchikiboom said:
i have a recently unlocked lumia 710 that i am trying to use on ATT vs TMobile. the phone dials out and gets SMS, but no MMS or data. all the plans are correct, i called ATT and Nokia, but none can help with editing the network settings now that the Network Setup APP is missing from Marketplace.
I was wondering if there was some other work around? does anyone have a developer app that can edit these settings?
I am hoping there is something i can do outside of the network setup app to edit these settings.
and i know this is a lumia 900 thread, but there is no lumia 710 group/thread.
Click to expand...
Click to collapse
Change the APN. For AT&T this one should work:
Username:[email protected]
Password:CINGULAR1
Save the settings, turn the phone off and then turn it back on. Maybe some other AT&T users using Windows Phone without LTE can confirm.
For Straight Talk see: http://forum.xda-developers.com/showthread.php?t=1603388
Although this phone lacks a forum on XDA, the Lumia 710 is a "cheaper" version of Lumia 800, hence /moved Lumia 800 General
Cheers
So I upgraded from the Titan to the Titan 2. Both are unlocked on Telus for use here in Toronto.
On the Titan 2 trying to run the HTC Connection app fails. On my original Titan it configures fine. On my Titan 2 MMS fails and group texting. On my original Titan it works fine.
I feel that essentially they are the same phone so it should work on both unless there are hardware changes be. I took out my sim card to test these functions and it just doesn't make sense. And why would the Titan 2 not recognise my carrier while the original Titan would?
APP "connection setup" does not work on Titan II
APP "connection setup" can run well on a Titan to fix MMS problem, but it does not work on Titan II. It shows Carrier does not exist in database. Do anyone know how to fix it? Or we can only wait for HTC update this APP?
BTW, I unlocked my phone using code to use a non ATT sim.
xuegaoche said:
APP "connection setup" can run well on a Titan to fix MMS problem, but it does not work on Titan II. It shows Carrier does not exist in database. Do anyone know how to fix it? Or we can only wait for HTC update this APP?
BTW, I unlocked my phone using code to use a non ATT sim.
Click to expand...
Click to collapse
Glad to know it's not just my phone only having this issue. I'm wondering if we should call HTC on this one?
Is there any way to manually configure the APN setting? I will be getting a Titan 2 for use in UK and would love to know how to get around this.
Yes you can manually configure the APN but those settings are very limited in comparison to Android phones. There is no seperate settings for data and MMS.
Btw, I called HTC support. They are unaware of the issue. They found it strange and were unable to help me. I asked for the protocol to escalate the issue to ensure HTC is made aware of it and he asked me to send an email through support so I have. I guess we'll see what happens.
pistol44 said:
Yes you can manually configure the APN but those settings are very limited in comparison to Android phones. There is no seperate settings for data and MMS.
Btw, I called HTC support. They are unaware of the issue. They found it strange and were unable to help me. I asked for the protocol to escalate the issue to ensure HTC is made aware of it and he asked me to send an email through support so I have. I guess we'll see what happens.
Click to expand...
Click to collapse
Vote for this feature directly from windows here!
w indowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2284247-apn-and-mms
WP7 sets your settings APN DATA/MMS on the first start (after a factory reset). If you have a known common carrier then the settings are loaded automatically, but if you had AT&T and then unlocked and simply swapped sims (obviously everybody does) the titan or for that matter any wp7 phone does not change the MMS settings.
"Automatic Data Configuration" is run on the first-run then disabled until the next factory reset.
Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Milner781 said:
Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Click to expand...
Click to collapse
You need to manually enter the APN for Orange. Where I live the local Orange mobile operator has the APN: "internet".