Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Milner781 said:
Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Click to expand...
Click to collapse
You need to manually enter the APN for Orange. Where I live the local Orange mobile operator has the APN: "internet".
Related
Hi folks.
So I've got a Lumia 800, SIM-free from phones4u. I've tried the following to get my MMS working. Note everything else on the phone works fine.
Cut my PAYG O2 sim card to micro sim, booted up phone (first boot), set APN settings etc.
Doing a complete phone reset.
Getting a replacement microsim for O2.
Doing another complete phone reset.
I've bounced between O2 and Nokia's customer support lines a few times to no avail.
Texting the O2 number (2020) to get MMS settings sent to my phone. It errors.
So I have three questions.
Has anyone else experienced this problem?
Is there a way to force it into the right MMS settings?
Is Nokia's Network Setup application on the way after the secruity flaw that got it unpublished? Any indication when it might be out?
Sorry if any of this is a stupid question. A friend suggested you guys might be able to help.
Got the same problem and I believe everybody with sim free Nokia's experiencing the same problem.
There's no way to change the MMS settings. We need to wait for Nokia to release the app.
It's a bit annoying though.
Lumia 800 on O2 Ireland here as well and MMS is not working. I was expecting this as MMS on my existing HD7 would not work either without running the Connection Setup software provided by HTC.
I'm hoping the Network Setup software will be back soon on the Marketplace(and will actually include O2 Ireland in the settings).
Although my lumia seems ok with mms on tmobile uk, my wifes Mozart wont send or recieve mms at all i have tried everything. As HTC used to have a setup app before they removed it (dunno why its needed) im sure it can be setup by software.
Hi,
Nokia released the Network Setup App again. The only flaw is, I can't seem to find the app in Marketplace. BUT: go to this thread and follow the link in the first post on your phone.
My data connection now works perfectly, but MMS still does not work
Happy to report that USA T-Mobile Lumia 800 sending MMS perfectly.. after reading this thread, I tested this and my coworker got the photo I sent just fine. Didn't even take that long to send (T-Mobile USA restricts Lumia 800 to 2G Edge)
Thanks zoidinger - this got me the app. Annoyingly I now can't seem to actually make it *do* anything. I can select between O2 UK 1, O2 UK2, and tesco mobile, but no matter what it always ends up set to "O2 UK 1" iff I change it, go out and come back in again.
I'll have a play around today when I get the chance and see if I can get anywhere.
lumpaywk said:
Although my lumia seems ok with mms on tmobile uk, my wifes Mozart wont send or recieve mms at all i have tried everything. As HTC used to have a setup app before they removed it (dunno why its needed) im sure it can be setup by software.
Click to expand...
Click to collapse
The Connection Setup app doesn't exist anymore on Marketplace or what? Because I had a Mozart before and to fix the MMS config I downloaded that app, ran it and then it worked.
BTW: I also got MMS to work on my Lumia yesterday with the Network Setup app. Here's how I did to get it to work:
1. I ran the app
2. Removed the app
3. Turned the phone off
4. Removed the sim card
5. Started the phone
6. Turned it off again
7. Reinserted the sim card
8. Turned it on again.
Now it works!
Right after playing around I got it working!
It was some combination of the following, in various different orders:
Playing with the Network Setup app
Removing the APN settings
Re-adding the APN settings
Rebooting the phone
Thanks so much for the trick to get the Network Setup app!
wicked12345 said:
The Connection Setup app doesn't exist anymore on Marketplace or what? Because I had a Mozart before and to fix the MMS config I downloaded that app, ran it and then it worked.
BTW: I also got MMS to work on my Lumia yesterday with the Network Setup app. Here's how I did to get it to work:
1. I ran the app
2. Removed the app
3. Turned the phone off
4. Removed the sim card
5. Started the phone
6. Turned it off again
7. Reinserted the sim card
8. Turned it on again.
Now it works!
Click to expand...
Click to collapse
Unfortunately, that does not seem to work for me. I tested MMS with another phone. It worked instantly. I also checked the MMS settings inside the XAP from Nokia and they seem correct. Don't know what to do else...
The problem affects only branded firmware. Solution:
1. Open Internet Explorer on your phone.
2. We go to the following address: goo.gl/l5vi2
3. Click on the link "Zune Link" in the first post at the top.
4. Install the application.
5. Remove APN manually typed in the phone settings, if any we have (Settings-> Mobile Network-> Edit APN).
6. Run the application, wait a while and we have configured the phone.
7. Close the application.
Here is updated link for Network Setup from Nokia
I had to call Nokia as the previous links in threads did not work. they gave me updated link and I ran the app, power-cycled and sent MMS with no errors on phone. Please make sure you remove any APN settings before running the app, reboot after it detects your carrier. Enjoy, I hope this helps.The forum won't let me post a URL, you can email me directly [email protected] for link and maybe someone can post it
Hi Everyone,
I have just joined Giffgaff in the UK as service provider. They use O2 network so they are classed as a "virtual provider" as far as I know.
I have entered the APN info in order to get on the net and send mails and all works great. But, I cannot send MMS.
>there is no place in the OS to enter MMS details
>on MSFT site it said that the phone will read the SIM on first boot assuming ADC is enabled.
>I reset the phone and still no MMS
> I ring Nokia and they tell me that ADC is in fact enabled in unlocked Lumias.
>how can I check this?
>others say to install the network setup app but I can't because I don't have the very latest firmware
>some have tried this and now say that Giffgaff is not in the drop down menu so therefore can't be used.
So, as I am chevron unlocked, is there any way to change registry settings to ensure that ADC is enabled and therefore hopefully read the info from the sim card?
As long as your phone is debranded the handset should read the SIM card settings after a hard reset.
You should also be able to install the Network Setup app once it is released again (hopefully soon) after it was taken down to be updated.
If your phone isn't debranded then hard resetting won't help and you won't be able to install the Network Setup app. You won't even be able to see it in the Marketplace.
See this thread for more information on debranding.
See this thread for more information on Network Setup app/MMS/ADC.
Thanks for this great info. My phone was bought from Clove and is supposed to be unlocked. There is no branding other than Nokia. The problem is, I think, the fact that ADC may not be enabled even though it is unlocked. I called Nokia to make sure and they told me that all unlocked phones had ADC enabled and it was only carrier phones that had this functionality disabled. I somehow do not believe this.
If auto data config is not enabled then the info on the sim, card canot be read. And I reset my phone in the hope that I could get the MMS details this way but no success. I have read elsewhere as well that even I can get the network setup app from marketplace it will still not work because Giffgaff are not included as a service provider at this stage. Oh, what to do. WHy could MSFT not have given us this functionality within the OS in the same way as our old winmo platform.:-(
Network Setup app has been available for awhile already, at least for me. I just received an update for it through Marketplace this morning.
samusalo said:
Network Setup app has been available for awhile already, at least for me. I just received an update for it through Marketplace this morning.
Click to expand...
Click to collapse
Network setup is not even in my marketplace because I am running 11451 firmware and it is only available in th every latest firmware (according to Nokia). And anyway, even if I had network setup available to me there is no mention of Giffgaff as a provider so I still cannot get MMS settings on my unlocked Nokia Lumia 800. What we need is either a MSFT update allowing us to change MMS settings or Nokia to include Giffgaff on their app. I think its that simple.
The network setup app came avalible today in the UK.
It would install and run but still couldnt send MMS on a vodafone branded device, so ive just debranded and its all working fine.
So i can now send and recive MMS
We need to get Giffgaff included on Nokia network setup app; simple as!
Sent from my Lumia 800 using Board Express
Hi,
I have my new Nokia Lumia 800
SIM unlocked but TIM branded (Italy)
I am in Bulgaria and the operator doesn't have auto settings for internet (for this model).
I am putting them manually as the people from the mobile operator said, also written in the website.
But there is no connection!
Just Wi-Fi...
Is it because of the TIM? I know there is no logic but...
Also from the mobile operator told me that there must be some setting in the Zune when I connect the device with the computer
Please help me, I realy need my mobile internet
Yes, that approach will not work.
Get your phone on wi-fi, got into the marketplace and open "Nokia Collection". Download "Network Setup". It will set your APN's for both data and mms. Hopefully it understands your carrier and can obtain the settings.
This worked for me, I had the same issue as my phone was set for Three in the UK but I am on o2.
I have TIM version too and it works with all operators here in Serbia. JUst download app suggested and it will work
Thank you guys!
You are awesome.. just like the Lumia
Just one more.. what are the symbols for network (3G, EDGE etc.)
Now my phone have "H" next to the signal bars.
H is short from HDSPA. It is know as 3G+ on some Samsung models and it is the highest speeed you can get
Thanks, I found what are the symbols meaning by the way...
Sorry for the stupid question
I have bought a prepaid SIM card in Hungary and am not able to connect to the internet, though I can call and text. The location where I bought the SIM checked their database and could not find my specific phone most probably due to the Photon being only available in the U.S. He looked up the Atrix as it is said that it is the closest to the Photon. They were supposed to send an SMS with instructions, but I never received them. CAN SOMEONE PLEASE HELP?
Have you tried connecting to Wi-Fi and using tweakker or apn global for the correct apn? Both are free in the play store.
I used a Vodafone sim in Romania and they have great customer service in their email center. I purchased my data plan at the Vodafone store, but with the photon you can't use the ussd codes that many operators require to select which plan you want. So the email center pushed the correct plan to my phone. Maybe try emailing Vodafone Hungary if all else fails.
Good luck.
Hi all, I landed in Heathrow for vacation a couple days ago and immediately bought a local sim (EE 500 mins, unl text, and 2gb data). I swapped it out while on the tube and I got and unknown sim icon in the status bar. Weirdly, it appears I can send and receive texts (I was getting messages from EE) but I cannot use data. Furthermore, when I took the Eurostar to Paris yesterday, I got a text from EE welcoming me to France, informing me of roaming charges etc so it is clearly communicating with their servers.
I'll be heading back to London on Tuesday, and I'd like to have data then.
I am rooted, but still running stock ROM.
Is this a Verizon, LG, EE problem? Or is it a combination?
Any help would be greatly appreciated
Thanks!
Probably some APN issue but I wouldn't know what exactly you need to do to fix it. Anytime you run a phone that's set up for one carrier on a different one you usually have to at the minimum change APN settings to have full functionality.
Maybe where you got the SIM from can give you the correct APN settings. Make sure and back up your existing APNs first.
Enjoy your vacation. Safe travels!
Sent from my VK810 4G
Thanks for the reply! I created the appropriate APN with info from their website but still no dice :/
Ur going to have issue the icon will remain as long as u are you using a non verizon sim as far as data normal issue have been not being able to recieve mms. Make sure data is enabled then recheck your apn make sure its fpr smartphones then if all else fails it possible your carrier may not be able to connect to data via verizon hardware
I am getting the same problem in the UK - see the OP - same 'unknown SIM' icon in the top bar. I have voice & text, but no data.
Two different carriers in the UK give me the same problem - 02 and EE - so it's not unique to one carrier. If anyone has further info I'd appreciate it - otherwise I'm down to put this phone aside & buy a new one as I'm living the the UK for a year or longer.
Has anyone been able to attach a Verizon LG G3 to a UK providers data? If so, how? LMK please!
Thx in advance!