Hi all, I landed in Heathrow for vacation a couple days ago and immediately bought a local sim (EE 500 mins, unl text, and 2gb data). I swapped it out while on the tube and I got and unknown sim icon in the status bar. Weirdly, it appears I can send and receive texts (I was getting messages from EE) but I cannot use data. Furthermore, when I took the Eurostar to Paris yesterday, I got a text from EE welcoming me to France, informing me of roaming charges etc so it is clearly communicating with their servers.
I'll be heading back to London on Tuesday, and I'd like to have data then.
I am rooted, but still running stock ROM.
Is this a Verizon, LG, EE problem? Or is it a combination?
Any help would be greatly appreciated
Thanks!
Probably some APN issue but I wouldn't know what exactly you need to do to fix it. Anytime you run a phone that's set up for one carrier on a different one you usually have to at the minimum change APN settings to have full functionality.
Maybe where you got the SIM from can give you the correct APN settings. Make sure and back up your existing APNs first.
Enjoy your vacation. Safe travels!
Sent from my VK810 4G
Thanks for the reply! I created the appropriate APN with info from their website but still no dice :/
Ur going to have issue the icon will remain as long as u are you using a non verizon sim as far as data normal issue have been not being able to recieve mms. Make sure data is enabled then recheck your apn make sure its fpr smartphones then if all else fails it possible your carrier may not be able to connect to data via verizon hardware
I am getting the same problem in the UK - see the OP - same 'unknown SIM' icon in the top bar. I have voice & text, but no data.
Two different carriers in the UK give me the same problem - 02 and EE - so it's not unique to one carrier. If anyone has further info I'd appreciate it - otherwise I'm down to put this phone aside & buy a new one as I'm living the the UK for a year or longer.
Has anyone been able to attach a Verizon LG G3 to a UK providers data? If so, how? LMK please!
Thx in advance!
Related
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
AndroidFS2 said:
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
Click to expand...
Click to collapse
Go to mobile network settings - access point name. I'm guessing that there is no APN settings there. Google APN settings for your service provider or ring them and ask them. This should sort out your data connection
Hi,
All APN settings are correct, they were working prior to calling the service provider for a SIM reset. I rechecked them 10 million times to ensure all is well.
Using my wireless for now and even factory reset my phone but nothing.
Try deleting your apns and reconfigure them!
Sent from my GT-I9100 using Tapatalk
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Maybe try a buddies Fido sim to see if it helps.
Sent from my GT-I9100 using Tapatalk
AndroidFS2 said:
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Click to expand...
Click to collapse
Tell me what network your on and tell me what modem you are runinng? Take a screen shot of your APN settings. It will take 2 screen shots for the APN settings
I apologize for the delay as I was away for work until today...
The data works now.
I called into my service provider who at first stated they could not help me as my phone was unlocked. This was overcome as I still had the my Nexus S which I bought from my service provider which also had no data. After trouble shooting for 30 min on both phones (resetting, factory wiping, creating new APN's, etc) we were unable to get the data to work.
The tech rep then asked me to attend a Fido store (my provider), which I agreed to (rep asked me to insert my SIM into another Fido phone and try the data connection that way).
Within 10 min of the phone call my data connected just like that. Funny part is I didn't do anything to the S2.
I believe my provider switched off the data when I called in originally regarding my date stamp. Then when I called back they switched it back on knowing it wasn't any of my settings or the phone. This is just my theory.
My advice is never let your provider know you have an unlocked phone, especially Fido.
I appreciate your help and hope this helps anyone going forward.
Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Milner781 said:
Hello,
I was recommended by the internet to ask you guys for help. I recently bought a Nokia 920 unlocked online. However, it has Rogers branding. I inserted my Telus sim and was able to make phone calls and send text messages. I noticed that there were some problems with data connectivity, but figured it was just because the Telus network sucks. I then promptly moved to Switzerland for the summer.
I've now got an Orange Prepaid sim and it's the same thing - can send texts and make phone calls, but no data. When I try to open IE, it brings me to a website that says my phone is not properly configured for Internet and MMS. I downloaded the Nokia Access Point app and followed the instructions on this page:
Google: Orange Network Nokia 920 manually configure internet
But still nothing.
Please help, I'm a complete noob and don't know what to do next. I really don't want to be stuck with a $500 dumbphone. :crying:
Thank you,
Mary
Click to expand...
Click to collapse
You need to manually enter the APN for Orange. Where I live the local Orange mobile operator has the APN: "internet".
I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..
Hi all, Hoping someone can help.
I've got a Vofafone Smart Ultra 7, direct from Vodafone. Didn't need unlocking as other vendors sim worked from the off.
The phone came with 2 APN's be default, Vodafone contract, and Vodafone PAYG.
However I have a problem. I've manually created my Talkmobile APN (for UK), I can't edit/delete or anything other than view the 2 standard APN's that came on the phone. I've selected my talkmobile APN as default, and this works. I can then come and go as I please and use data.
However very frequently (maybe 50% of the time), when I leave a wireless signal area (eg home or work), I keep my talk mobile GSM connection for voice and sms, but I get no internet, I get a signal with exclamation mark (!). I have to then go into my APN's and choose one of the two vodafone defaults, wait a few seconds for it to decide it's not the right connection, then re-select my talk mobile. At this point I get my data signal back and am able to use internet data services.
I might as well just have wireless and no data on the phone for the frequency it's happening.
Any idea's? the phone's only 2 months old, and Vodafone are worse than useless, they only want to support mobile phone contracts, not their own hardware.
Thanks.
Hello guys.. My cousin lives in the US and he purchased an LG V60 recently - unlocked ofcourse. Now the thing is, the messaging service is totally off. The stock app isn't sending/receiving texts.
He has already tried using a lot of messaging apps (setting them to default), also inquired that the phone is unlocked, removing & reinstalling SIM and even getting the SIM card replaced. They even tried network reset and band changing stuff but it didn't help.
Even in Google Messages, He gets the msgs hours or days later & whenever he tries to send a msg, it shows either "Sending..." Or "Insert SIM card to avail this feature". But if he restarts the phone, since the app hasn't sent the text, it says "Tap to Resend". On tapping, it works fine but only for each and every msg - whether sent or received.
If you know a way, or have encountered this with any android, please help !
there's a lot of info missing here, fyi
- what's the carrier?
-are they on latest update?
-what us the exact model number, look into setting. this will tell us the variant of LG v60 your cousin has.
-did they attempt any tampering with bootloader or rooting?
-do they have good signal?
give us all the info to better help. add as much info to each answer as possible.
TRY THE FOLLOWING
factory reset the APN settings.
next if that fails, factory reset the phone.
I'M also in the US and have used many messaging apps and have had none of these issues.
I asked him about the questions and this is the exact reply :
1- My current carrier is Mint Mobile. (They use T-mobile's network)
2- My phone is on Latest update on everything (OS, messages, etc )
3- Exact Model number - LG V60 Thinq 5G LM-V600TM
4- I didn't tamper with bootloader or rooting.
5- Good signal ? Yes. I have full bars and it has been confirmed by Mint mobile customer service. They've checked it multiple times and made sure that that's not the reason I'm having problems with Messaging.
He has also done network settings reset upon request of the customer care from Mint mobile. They said sometimes that helps. Other than that, he hasn't done anything apart from changing the default app from LG's to Google's Messages.
He just noticed this [attached image] today from Settings - Network and Internet - Mobile networks - Network Unlock(View Current status and inquire Network Unlock Eligibility) But when he talked with T-Mobile Customer Care a few days ago, he gave them IMEI and they said it's unlocked & that he's free to use it anywhere.
P.S. He isn't into Custom ROMs & modding & I don't know much about Unlocked phones so I had nowhere else to go for help. Thanks for taking the time out to reply